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3 Shops In 1 - Travis Comfort [AW 125]
Episode 1251st October 2022 • Remarkable Results Radio Podcast • Carm Capriotto, AAP
00:00:00 00:19:51

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Guest Host and Shop Tour with Travis Comfort, Rick's Automotive, Springfield, MO. Take a tour of this 28,000-square-foot campus.

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Travis Comfort, Vice President, Rick's Automotive, Springfield, MO.

Key Talking Points 

  • 28,000 square feet: 40 employees, 7 service advisors and service director, parts person, 22 technicians, 28 bays. Average 1400 vehicles a month.  
  • First building 1988, fleet 2000, quick service 2012
  • The second generation- Travis has B.A. in business, and married Rick’s youngest daughter. Worked his way up from cleaning the bays to now Vice President. 
  • Local technical college- works directly with the automotive department
  • Has a dedicated lube bay- has two techs from high school
  • A building- diagnostics, B building- fleet, C building- quick service 
  • Gives the parts suppliers a map of the building 
  • “Known to eat off the shop floor”

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at