Konzoom Shop joins Adrian on this week's episode of The Sound of Accra Podcast. It is a rapid grocery delivery service on a mission to revamp the grocery industry in Africa. All orders received are processed, fulfilled and delivered within 60 minutes.
Konzoom works with a selection of local farmers and entrepreneurs to bring to our consumers' fresh produce and products in an effort to support local businesses. We also stock foreign products for people who have special preferences and want something different.
Their mission is simple; To give people that extra time to do the things they love while we do the heavy lifting and delivery. Konzoom Shop controls the entire chain from A to Z, housing all products, and delivering all orders in a timely, eco-friendly and customer-oriented manner.
What is covered In this episode:
Konzoom Shops business model, customer promise and operations
The importance of great customer service in Accra, Ghana
Launching a startup in Ghana and overcoming challenges and celebrating successes
