Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja
Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all of the customer experience, she was in customer care, she was driving the experience already from the very base of how people engage and come to know your brand. She's really an expert at it. And she is part of the CX revolution.