Hi there.
Speaker:It's Sue and thanks for joining me for Tips and Talk
Speaker:Day. These are bite-sized topics that I pull from community questions
Speaker:and things that I'm observing in the world of handmade small
Speaker:business. If you'd like to submit a topic,
Speaker:DM e over on Instagram at Gift Biz Unwrapped.
Speaker:We've covered so many facets of a handmade product business over
Speaker:the course of the years and today is no exception.
Speaker:We've talked about how to start and grow your business stories
Speaker:from many of you who have done just that.
Speaker:How to choose and use social media sites,
Speaker:build your website.
Speaker:Oh my gosh,
Speaker:there is just so much information here for you,
Speaker:but not necessarily at your fingertips.
Speaker:So I've made a tool for you that categorizes by topic
Speaker:the episodes of this podcast,
Speaker:but only the ones that stay relevant over time because yes,
Speaker:let's face it,
Speaker:there are past shows that just don't work anymore for us
Speaker:today. The world is changing so fast,
Speaker:right? You can use this tool to zero in on whatever
Speaker:topic you need at the moment.
Speaker:Do you wanna hear from others in your specific industry?
Speaker:How about details on Pinterest or setting up an email strategy?
Speaker:You can now easily find the right episodes and create your
Speaker:priority listening roster.
Speaker:Consider this your Gift Biz resource center at a glance.
Speaker:It's a Google Sheet best viewable on your computer versus your
Speaker:phone. Make sure to look on the bottom where there are
Speaker:five separate sections for easy topic reference,
Speaker:kind of like chapters of a book.
Speaker:It makes finding the shows to help you with what you're
Speaker:working on right now.
Speaker:So much easier to access this free resource,
Speaker:go to gift biz unwrapped.com/topics.
Speaker:Is it possible that you underestimate the value of confidence and
Speaker:enthusiasm? I realize these are two entirely separate things,
Speaker:but they do go hand in hand in your business and
Speaker:can seriously impact your progress and the success you'll see in
Speaker:the long run.
Speaker:Let's define each of these first so we're on the same
Speaker:page in terms of what I'm talking about.
Speaker:Then I'll go into how they affect your business and what
Speaker:you can do to leverage each characteristic to your benefit.
Speaker:Let's start with confidence.
Speaker:Confidence means feeling sure of yourself and your abilities,
Speaker:not in an arrogant way,
Speaker:but in a realistic,
Speaker:secure way.
Speaker:It's not about feeling superior to others.
Speaker:Rather, it's a solid,
Speaker:peaceful, inner knowledge and understanding of who you are and what
Speaker:you're capable of.
Speaker:When we move over to enthusiasm,
Speaker:this revolves around two words,
Speaker:excitement and interest.
Speaker:The level of enthusiasm one has is based on how they
Speaker:portray these characteristics and to what degree having strong but appropriate
Speaker:levels of confidence and enthusiasm play a part in many areas
Speaker:of your business.
Speaker:Really, they affect all aspects in one way or another,
Speaker:but showing confidence and enthusiasm can make you feel vulnerable.
Speaker:What if people don't see your vision the same way as
Speaker:you do?
Speaker:What if they don't agree?
Speaker:What if they already judge you and don't think you can
Speaker:accomplish what you've set out to do?
Speaker:It's questions like this that we ask ourself that make us
Speaker:play small.
Speaker:They bring down the level of confidence or enthusiasm that we
Speaker:really feel and are willing to show the world and they
Speaker:like a self-fulfilling prophecy can walk us right into that result,
Speaker:not achieving what we set out to do.
Speaker:I see this play out a lot in the handmade product
Speaker:industry, and my hope here is by identifying and acknowledging it,
Speaker:we can turn the dial up on these two traits,
Speaker:and in turn,
Speaker:you can see things move forward in your business.
Speaker:If you already rank high on confidence and enthusiasm,
Speaker:it's okay to stop this episode right here and move on
Speaker:to another one of interest that will serve you more.
Speaker:But if you recognize in yourself just by the little bit
Speaker:that I've already said up to this point that your confidence
Speaker:or enthusiasm could use a boost,
Speaker:listen on when considering confidence,
Speaker:I see makers highly confident in product creation.
Speaker:After all,
Speaker:you've identified the materials that are the quality you desire.
Speaker:You have the actual art of making meaning the creativity and
Speaker:skills or have acquired the necessary training.
Speaker:You've perfected your production methods,
Speaker:including equipment,
Speaker:proportions, timing,
Speaker:and any special touches that make your products uniquely yours.
Speaker:This is not a problem where confidence lags comes in two
Speaker:other places.
Speaker:First, the business side of things.
Speaker:Until you decided to turn your making into a business,
Speaker:you never had to consider it before.
Speaker:Perhaps you've never had business experience or are thinking you should
Speaker:have paid more attention in some of your classes at school,
Speaker:so you're confident in knowing what to do is lower.
Speaker:I have great news for you here.
Speaker:Many, and I mean many a maker started their business feeling
Speaker:the same way.
Speaker:If you've been listening to the podcast for a while,
Speaker:you've heard lots of business business owners who admit they didn't
Speaker:know about certain things or did things wrong in the beginning,
Speaker:but they did it anyway.
Speaker:They started with what they knew and went from there to
Speaker:learn and adjust,
Speaker:and today have very successful businesses.
Speaker:What they didn't do is let their lack of confidence in
Speaker:business knowledge stop them from trying,
Speaker:and today with all the information and resources available,
Speaker:help is immediately at your fingertips.
Speaker:Reach out and take it if there's a part of your
Speaker:business that you think can be improved,
Speaker:and by all means,
Speaker:don't let a lower confidence level here prevent you from pursuing
Speaker:your dream.
Speaker:The second place low confidence can affect your business is in
Speaker:the marketing and selling of your products.
Speaker:When you first started making your product as a hobby,
Speaker:you created for your own satisfaction and fulfillment.
Speaker:Even when you give things as gifts,
Speaker:there's no judgment from the recipient.
Speaker:You most likely receive a thank you and probably also praise
Speaker:for your gift comments about how talented you are,
Speaker:the quality of your creations,
Speaker:and on and on.
Speaker:All that changes when you start promoting your products and hoping
Speaker:for sales.
Speaker:By nature of a buyer seller relationship,
Speaker:you present your products and the other person decides whether they
Speaker:want it or not.
Speaker:That's enough to make anyone second guess themselves.
Speaker:We're human.
Speaker:We don't like rejection,
Speaker:but it's part of what you accept when you're in business,
Speaker:and honestly,
Speaker:if you think of your own behavior,
Speaker:you'll recognize that you do this to others too.
Speaker:You choose one jewelry style over another or certain lotions over
Speaker:others due to their ingredients.
Speaker:It's not that the ones that you don't buy are inferior,
Speaker:it's just that they're not your choice.
Speaker:As business owners,
Speaker:we must always keep in mind that there's a portion of
Speaker:the population who want our products.
Speaker:Not everybody.
Speaker:These are your ideal customers,
Speaker:right? Our lack of confidence comes into play when we start
Speaker:thinking that nobody will want our products,
Speaker:and if you let this get to you,
Speaker:it affects every aspect of how you run your business.
Speaker:In my start with Confidence program,
Speaker:the whole goal is to validate that you have a product
Speaker:that people will want to buy.
Speaker:In some cases,
Speaker:tweaks need to be made to get it to the point
Speaker:where it's ready for the market,
Speaker:but once you've done your validation,
Speaker:that means there is a market out there for you.
Speaker:It's then up to you to find that market and show
Speaker:up consistently with good messaging that leads your perfect customer to
Speaker:the sale.
Speaker:Without confidence,
Speaker:you may shy away from trying new things to get you
Speaker:the visibility that you need to bring in those sales you
Speaker:desperately want,
Speaker:and that's a perfect segue into enthusiasm.
Speaker:I mentioned earlier that enthusiasm is gauged by excitement and interest.
Speaker:You display this to a high or low degree every time
Speaker:you talk about your business,
Speaker:attend a networking meeting or exhibit at a show.
Speaker:If you describe your business in a timid,
Speaker:almost apologetic way,
Speaker:how interested do you think someone is to want to know
Speaker:more, much less to buy?
Speaker:Test yourself right now.
Speaker:If I met you and asked you about your business,
Speaker:how would you respond?
Speaker:Would you proudly speak about what you do and how your
Speaker:products benefit your customers?
Speaker:Or would you stumble over your words and in a soft
Speaker:voice, kind of get out a string of words about what
Speaker:you do?
Speaker:If this last response rings true for you?
Speaker:There's immediate work to do.
Speaker:This is your assignment for today.
Speaker:Script out the exact words you'll use.
Speaker:Anytime you're in a situation where people ask you what you
Speaker:do, then practice it over and over again until it becomes
Speaker:second nature.
Speaker:If you want help with this and a specific model to
Speaker:follow, you can find that in my Network Ninja program.
Speaker:I'll put links to both of these programs.
Speaker:Start with confidence and network ninja that I've referenced here in
Speaker:the show notes,
Speaker:and you can also find them on the website,
Speaker:of course,
Speaker:at a craft show.
Speaker:Not only should you excitedly talk with your booth customers,
Speaker:you also want to show interest in them.
Speaker:And when I say this,
Speaker:there are limits too,
Speaker:right? There is such a thing as going too far with
Speaker:enthusiasm and becoming overwhelming or overbearing,
Speaker:which makes people run the other way,
Speaker:but you also do the same thing if you don't show
Speaker:any interest in helping people as they look at your products.
Speaker:You need to use your intuition to find the right balance
Speaker:overall. You have a unique opportunity as a maker to bond
Speaker:with your customers every time you interact with them on the
Speaker:phone, in social media,
Speaker:at personal events,
Speaker:and the very best at craft shows and farmer's markets.
Speaker:How you confidently present yourself and how enthusiastically you talk with
Speaker:them means everything.
Speaker:That's a wrap.
Speaker:I'm a get to the point kind of girl,
Speaker:and this is what you can expect from these quick midweek
Speaker:sessions. Now it's your turn.
Speaker:Go out and fulfill that dream of yours.
Speaker:Share your handmade products with us.
Speaker:We want them,