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Family Business Week - Sir James Wates
FBW Bonus Episode22nd November 2021 • The Family Business Podcast • Russ Haworth
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On this weeks show I am joined by Sir James Wates as we discuss Family Business Week. Sir James is the Chairman of The Wates Group and also the Institute for Family Business.

Family Business Week 2021 is a week-long celebration of family businesses, particularly in relation to supporting local communities across all parts of the UK, and providing a platform to highlight the role of business as a force for good.

We also discuss The Wates Principles. In late 2017, Sir James Wates CBE, was invited by the Government to lead the development of corporate principles for large private companies. The resulting code – now known as the Wates Principles was launched in December 2018 and provides a framework to help companies to meet legal requirements while promoting long term success. The Wates Principles encourage these companies to adopt a set of key behaviours to secure trust and confidence among stakeholders and benefit the economy and society in general.

Follow Family Business Week on Twitter @FamilyBizWeek

Join the conversation using the hashtags #FamilyBizWeek and #WeSupportFamilyBiz

You can read fascinating case studies or download content to share on social media at www.familybusinessweek.co.uk.

About Family Business Week

Family Business Week is a week long celebration of family businesses as a force for good

The pandemic has once again highlighted the vital role that businesses play in supporting their local communities, and it is these community-focused values that are at the heart of family businesses. Rooted in their local communities, family businesses provide a long-term, sustainable model which views business as a force for good. 

Family Business Week 2021 is a week-long celebration of family businesses, particularly in relation to supporting local communities across all parts of the UK, and providing a platform to highlight the role of business as a force for good. 

Led by the Institute for Family Business (IFB), the voice of the UK’s family business sector.

Find out more at www.familybusinessweek.co.uk

Support the Show

The podcast is entirely self-funded by me. I am not looking for sympathy as it is something that I love to do and I have a passion for providing great content for family businesses across the world. Some listeners have asked for ways in which they can support the show, be that through reviews, sharing with friends or a donation. As such I have set up a page that outlines all the ways that you can support what I am doing.

www.fambizpodcast.com/support

Work With Russ

If what I have spoken about in the show resonates and you want to discuss how I can help you and your family business drop me an email: russ@familybusinesspartnership.com or head over to www.familybusinesspartnership.com

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Transcripts

Russ Haworth:

everybody.

Russ Haworth:

And welcome to this week's show.

Russ Haworth:

This is the first episode I've recorded in quite a long time.

Russ Haworth:

Actually, I had planned to have a little bit of a break at the end of August.

Russ Haworth:

It had intended to be a couple of weeks, but it's turned into a far longer break.

Russ Haworth:

I'm sure none of you have been losing any sleep over it, but I

Russ Haworth:

do apologize for those who were.

Russ Haworth:

Perhaps listening to this on a regular basis and it's just paused.

Russ Haworth:

The good news is I am back with this episode and we'll be recording new

Russ Haworth:

episodes now in the run-up to Christmas.

Russ Haworth:

Today's episode is with such James weights now.

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So James is the chairman of the weights group and also the chairman

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of the Institute for family business, who obviously support this show.

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But also do some fantastic work in celebrating and championing the

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family business sector here in the UK.

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They also have a significant role to play in terms of the influence

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on policymakers here as well.

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So I'm joined by James to firstly, talk about.

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A bit about his role, a bit about how he sees the role of the IFB

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going forward and in particular, the initiative which we're celebrating this

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week, which is family business week.

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If you're listening to this and you are family business, please do get

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involved on social media follow the.

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Twitter account at family biz week and share your story,

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share your photos, celebrate.

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Let's get as many people as we can involved in celebrating

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family business week.

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Head over to the website as well, which is family business week.co.uk

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to read some case studies and hear about the experiences of.

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Family businesses.

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So without further ado, I will pass you over to the interview

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with so James, I hope you enjoy it.

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And as I say, please share and celebrate your family business.

Russ Haworth:

Well, hello everybody.

Russ Haworth:

And welcome to this week's episode of the family business podcast.

Russ Haworth:

We have a special episode this week focusing on family business week, which

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we will introduce and explain during.

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Episode.

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But I'm absolutely delighted to be joined today by James waits.

Russ Haworth:

Firstly James, welcome to the show and thank you for joining.

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And we're going to be talking about family business week and the initiative

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from the Institute for family business.

Russ Haworth:

But perhaps before we get into the detail around that, could you give

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the, those in the audience that aren't familiar with you and your role sort

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of a history of who you are and how you came to be doing what you're doing.

Russ Haworth:

Okay.

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I'll keep it relatively brief, but hopefully interesting.

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So I joined our family business, which is a fourth generation building

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contracting housing and development company which originally started

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in the south east of England.

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And actually in south London, I'm a hundred and twenty-five

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years ago next year.

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It was started by my great-grandfather.

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He then had three sons who ended the business.

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Those three sons then had six sons went to the business, those six sons

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and had another five sons who ended up in the business of which I'm one.

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And it's, it's been great fun.

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I've been in the business 38 years.

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Full-time on the payroll.

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I started eight, 15 working on site, pushing a broom as, as I

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think one does in family businesses.

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And that was really got me engaged in.

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Alongside that I've been at my career to that through there, the business itself.

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I, I, I would describe it as that for an artist to build.

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I, I ran a couple sites on my own like manager.

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Then I moved into a general management role in one of the

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business units and was 99.

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I then moved into a business development role in the mid nineties, which

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was an interesting time as we were coming out of recession business.

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But that was again, And I joined the group board in 1997.

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And I've been there ever since I was appointed chairman in 2013.

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So my cut out for nine years ago and it's been, it's been a heck of a

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journey it's been thoroughly enjoyable very demanding and fun actually.

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So, you know, I can look on where I watch the day with a degree of satisfaction

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with And then of course, I've done a lot of stuff outside the business.

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I've been involved with industry bodies build UK, which is our main trade

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association in the construction sector.

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I checked the construction industry trading Gould for eight years.

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I was on the board for another four or five years prior to that.

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So I've always done stuff alongside the business.

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So when I was approached to step into that chair over the IFB and I thought,

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well, it's time to put something back into the family business site.

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I'm delighted to be doing it.

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And I'm actually following my uncle, Andrew, he was involved.

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He did his time in the chair.

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So I suppose with continuing a family engagement with which

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I think is very important.

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So it's yeah, it's been fun and I'm really excited.

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About the challenges that we faced in the IFB.

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Fantastic and impressed with the answer.

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A little more data on, on some of those.

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As we progressed through this show, I'm interested in, in terms of

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the external roles that you take away from the family business.

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There's obviously.

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Benefit to those organizations for having your experience involved in them.

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Presumably, is that something that also benefits the operations within

Russ Haworth:

the family businesses, you're able to garner some sort of experience and

Russ Haworth:

knowledge from others in your industry and that side of it to bring back into

Russ Haworth:

the work you're doing with the family.

Russ Haworth:

Yeah, I think that's absolutely critical.

Russ Haworth:

Yeah, if you can get very able to looking at the tiny business it's been

Russ Haworth:

described in the past as Naval gazing.

Russ Haworth:

When we were based in Northern south London, we were very mindful of not being

Russ Haworth:

Naval gazing and Norbrey So to, to reach out and do stuff outside, it's always been

Russ Haworth:

something that family have done actually.

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Cause it gives you different perspectives away from family

Russ Haworth:

away from your own business.

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And you can bring that in and I have to say my experiences

Russ Haworth:

outside of the business have been.

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Incredibly helpful in terms of the way I, I, I occur in the way

Russ Haworth:

that I engage with a business.

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I think it's given me a much, much more breadth than I would have had if I just

Russ Haworth:

carried on playing the, the weights FARA.

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And so if we mentioned at the top of the show today marks the

Russ Haworth:

start of family business week.

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And before we get into some of the details around that, I appreciate

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that we might be slightly biased here, but how important do you think it is

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that the role that family businesses play here in the UK and beyond how

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important is it that that's recognized?

Russ Haworth:

I think it's critical.

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And again, that's one of the reasons I stepped up into the role because I, I

Russ Haworth:

felt we needed to, to shout the good news about family business from the rooftops.

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There are over 5 million family businesses in the UK let alone the number of drivers.

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And that's about 80% of all businesses.

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80% of all businesses actually are represented by family

Russ Haworth:

in some way, shape or form.

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As family businesses, we employ over 14 million in the UK which

Russ Haworth:

is a huge amount of people.

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And alongside that, we contribute more than 200 billion pounds in taxes.

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So we're not insignificant to the economy and the economic

Russ Haworth:

prosperity of the country.

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And therefore, I, I very firmly believe that we need to make sure that our

Russ Haworth:

voice is heard, that the policies that are put in place that affect business

Russ Haworth:

also take into account the dementia.

Russ Haworth:

The family businesses have, which is, you know, it is different to

Russ Haworth:

many PLC type businesses that are not found out or privately owned.

Russ Haworth:

And I think we need to really make sure that we're on the front foot informing

Russ Haworth:

policymakers about the things that are going on, the things that they're thinking

Russ Haworth:

about and how they might impact us.

Russ Haworth:

But I'm, I'm a real believer that we need to be working with

Russ Haworth:

the policy makers rather than.

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I'm got to get on the front foot and come up with solutions because you

Russ Haworth:

know that the policymakers a reason it's not going to be difficult.

Russ Haworth:

They want to make a difference.

Russ Haworth:

So we've got to be alongside them, trying to make a difference in.

Russ Haworth:

Yeah, absolutely agree.

Russ Haworth:

And I think one of the important elements in terms of recognizing

Russ Haworth:

family business to fold really is obviously family businesses across

Russ Haworth:

all the different sectors in the UK.

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And a lot of focus is given on say the.

Russ Haworth:

Or the construction sector or the hospitality sector, but family businesses

Russ Haworth:

are spread across all of those sectors.

Russ Haworth:

And so having that representation at policy level is going to

Russ Haworth:

be a very positive thing for.

Russ Haworth:

Industries across the UK, but because family businesses are so

Russ Haworth:

diverse across those, but also I think there's a misconception.

Russ Haworth:

Sometimes that family businesses is a kind of a mom and pop shop

Russ Haworth:

type organization, but you'll be.

Russ Haworth:

It is obviously a very large business and there are very large

Russ Haworth:

family businesses in the UK, as well as the smaller firms as well.

Russ Haworth:

And presumably part of your world is helping to represent across

Russ Haworth:

the board in that sense as well.

Russ Haworth:

Yeah, I'm, I'm, I'm, I'm very keen that, you know, the, the, the misnomer about

Russ Haworth:

family, it has to be the mom and pop shop, as you say, is, is laid to rest.

Russ Haworth:

You know, there are massive areas.

Russ Haworth:

I mean, we have, we're not insignificant where we turn over about one and a

Russ Haworth:

half billion or 6 billion move forward.

Russ Haworth:

We employ directly about 4,000 people.

Russ Haworth:

And we're not one of the biggest but we were not as essential as I said.

Russ Haworth:

But there are many, many family businesses that would employ.

Russ Haworth:

50 to a hundred, to 250 people making a real significant impact

Russ Haworth:

on the community that they operate in and to the economy there.

Russ Haworth:

And I think in, in that context to be promoting the, the stability, I think

Russ Haworth:

that comes from family businesses.

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And the stewardship that comes from family businesses right across the

Russ Haworth:

sectors is, is absolutely right.

Russ Haworth:

It's it's not about.

Russ Haworth:

A particular sector.

Russ Haworth:

It's about how we, we, we occur as family businesses right

Russ Haworth:

across the business spectrum.

Russ Haworth:

And again, I think, you know that the, we can work as the IFB very, very very

Russ Haworth:

positively with other trade associations.

Russ Haworth:

So let's, let's take one under the spectrum, the um, You

Russ Haworth:

obviously represent big business.

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They would claim and I support this that actually they support.

Russ Haworth:

I rep represent business generally, but inevitably that it's, it's a,

Russ Haworth:

it's a bigger business organization.

Russ Haworth:

And then the under the, you got the FSP, the Federation of small

Russ Haworth:

businesses who a lot of family businesses will be numbers off.

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To me that the RFP has a unique role to play because it's about all

Russ Haworth:

founded businesses, big and small.

Russ Haworth:

And it's, it can bring it all together and actually be a gearbox between

Russ Haworth:

the, the thinking that goes on in an organization like CVI and the FSB, where

Russ Haworth:

they might say, well, you know, we're so far apart that we can never actually

Russ Haworth:

be on the same page, but actually we can because of the unique unique

Russ Haworth:

way that family businesses operate.

Russ Haworth:

Yeah, again, completely agree on that and given their importance to the

Russ Haworth:

UK economy and given the significant number of family run enterprises

Russ Haworth:

in the UK, it it's great to see organizations like the IFB championing

Russ Haworth:

family businesses through initiatives.

Russ Haworth:

Like the one we're going to be discussing today, which is family business week.

Russ Haworth:

Okay.

Russ Haworth:

Can you give us a kind of overview of what the.

Russ Haworth:

The purpose of the initiative is what the aim of it is.

Russ Haworth:

. Sure.

Russ Haworth:

I think first and foremost, it's actually a celebration.

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It's a celebration of family businesses and what they do, and, and actually the

Russ Haworth:

fact that we've survived the pandemic and we're moving forward very strongly.

Russ Haworth:

What we don't do is shout about it.

Russ Haworth:

We, a lot of.

Russ Haworth:

Would would almost not say that a family business where I'm is it, is

Russ Haworth:

it it's a real sales differentiator?

Russ Haworth:

The fact your family.

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I mean, in, in, in my business, I will often talk to customers will say,

Russ Haworth:

well, the reason we liked working with you is because there's a continuity.

Russ Haworth:

We got the final.

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Because you will be there.

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If we have talking to a PLC, for example, the chief executive might not be there

Russ Haworth:

in 2, 3, 4 years time, but the family and the families will always be there.

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So there's a real competence that you can actually, you can get in

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touch with people who actually care.

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And I think that's something that we really want to

Russ Haworth:

promote, promote and celebrate.

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And that I think is something we don't shout about it enough.

Russ Haworth:

I think the other things we're doing.

Russ Haworth:

Using it to using a founder's week to share great stories because there are

Russ Haworth:

many family firms that do great things in their communities because a lot of them

Russ Haworth:

are very close to the communities in which they have founded and indeed operate.

Russ Haworth:

And I think they've done a huge amount.

Russ Haworth:

And I think we saw almost the best of Andrea about mimic when the caring

Russ Haworth:

side that comes through the family businesses really stepped up and I think.

Russ Haworth:

Because it got worked outside their comfort zones, they did things in that

Russ Haworth:

community to support their communities.

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And I think that was incredible.

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I mean, from our, from our perspective, you know, we got involved in it works on

Russ Haworth:

the world, on hospital, on the Nightingale hospital to do that because it's something

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we had the ability and the skills to do.

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There was a need to do it and we got.

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It was incredibly satisfying for the people from our

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teams are involved with it.

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And I think all family businesses have had that sort of example of how they've

Russ Haworth:

just roll their sleeves up and go home.

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I think as well, in terms of that celebration, as you say, it's because

Russ Haworth:

it's sector agnostic, it's something that we're celebrating all family businesses

Russ Haworth:

here in the UK during this week.

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And there's a number of things that the IFP are doing for

Russ Haworth:

those that are listening.

Russ Haworth:

If they head over to family business week.

Russ Haworth:

Dot co.uk.

Russ Haworth:

There's a number of ways for people to get involved in and the stories to be shared.

Russ Haworth:

And also on social media following on Twitter, particularly at

Russ Haworth:

family biz week lots of different things happening on, on that.

Russ Haworth:

How else can families get involved in and sort of share

Russ Haworth:

their stories and celebrations?

Russ Haworth:

I think Ross, you outlined the best ways of doing it there.

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But actually it's just perhaps standing back and thinking, well,

Russ Haworth:

w what is different about is what, what do we do that we think makes

Russ Haworth:

us special as a family business?

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I just think.

Russ Haworth:

Who did we tell about it?

Russ Haworth:

Yeah.

Russ Haworth:

Talk to your local MP.

Russ Haworth:

You know, I think I get incredibly frustrated.

Russ Haworth:

Family businesses are all over the country.

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And we don't interact with the politicians to the extent we should.

Russ Haworth:

To tell them that, yeah, this is the sort of thing we do as a kind

Russ Haworth:

of business come and see what we do come and talk to us so that we

Russ Haworth:

actually have advocates in parliament.

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Rather than it's just a family business.

Russ Haworth:

Well, I guess the business will not well much more than that.

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So I, I think it is going through the routes you, you outlined.

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But really just thinking about w what is it that makes us question.

Russ Haworth:

wholeheartedly agree with that.

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That might be slightly biased given this is the family business podcast,

Russ Haworth:

but I think the more that we can do to help celebrate the family

Russ Haworth:

business sector here in the UK, that.

Russ Haworth:

The better.

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You mentioned that you've recently taken on the role as chairman of the IFB,

Russ Haworth:

and we've heard already from, from what you've spoken about, how passionate

Russ Haworth:

you are about the sector and some of the aims that you're having to or,

Russ Haworth:

or looking to achieve with your role.

Russ Haworth:

What, what more is it that you're looking to achieve in that position?

Russ Haworth:

Because obviously it is.

Russ Haworth:

A significant position to take on.

Russ Haworth:

And what is it that you're looking to achieve whilst in the role?

Russ Haworth:

Okay.

Russ Haworth:

Well, I suppose there are, there are, I think there's two sides to what we're

Russ Haworth:

trying to do at the IFB going forward.

Russ Haworth:

One is increasing the advocacy and engagement around policymaking.

Russ Haworth:

So that we're actually really delivering.

Russ Haworth:

Business benefit to IFP members.

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So we're actually fighting their corner in the corridors of power

Russ Haworth:

on a well basis and actually taking examples to the policymakers of the

Russ Haworth:

impact of policy decisions and what they can have on family business.

Russ Haworth:

I'm going to recall the conversation we had around the public interest entities

Russ Haworth:

were talking about a greater catchment of businesses that had to report

Russ Haworth:

on their performance to the public.

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And we were saying there was a round table and there were a number

Russ Haworth:

of variables around that table.

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It was saying if these regulations come in.

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And we have to do that level of reporting.

Russ Haworth:

It will be a disincentive to growing our business.

Russ Haworth:

And that is at a time when, you know, we're hearing from the prime minister, how

Russ Haworth:

important it is to, to build back better, to grow the economy, to move forward.

Russ Haworth:

And yet you've got a potential regulation coming in that will

Russ Haworth:

be a burden to business that will actually froze down ambition to grow.

Russ Haworth:

And it was the bitch spot we're on that round table conversation.

Russ Haworth:

And you can see that was almost dropping when they were hearing us.

Russ Haworth:

And you think that's what we've got to do.

Russ Haworth:

We've got to give real stories about what the impact of.

Russ Haworth:

Perhaps ill thought through a potential policy making kind of have on, on

Russ Haworth:

family business business generally.

Russ Haworth:

But from our perspective, it was a family business, particularly.

Russ Haworth:

So that's one side of it.

Russ Haworth:

And the other side, which I think is the bedrock of where the RFP came

Russ Haworth:

from the, the sharing of experience with other family businesses in a,

Russ Haworth:

a very safe environment, because fundamentally, I think there is a record.

Russ Haworth:

But a family business for ongoing generations can be a great legacy, but

Russ Haworth:

equally it can be an incredible burden.

Russ Haworth:

And I think sharing with others who experienced it, On the way through,

Russ Haworth:

I think is a very, very important aspect of what the ISP is going to do.

Russ Haworth:

So we will absolutely continue to have that sort of engagement of families

Russ Haworth:

coming together and sharing their, their experiences to help others work through.

Russ Haworth:

And I think that's, that was one of the things that makes us very, very special.

Russ Haworth:

Yeah.

Russ Haworth:

Yeah, absolutely.

Russ Haworth:

Agree on that.

Russ Haworth:

And.

Russ Haworth:

One of the elements to the IFB that you touched upon there

Russ Haworth:

is, is the sense of community.

Russ Haworth:

And because it's the family business element that brings people to that

Russ Haworth:

community, whilst you might not be talking about something that's specific to.

Russ Haworth:

The sector that you're operating in, or even the geography that you're operating

Russ Haworth:

in, because there's the commonality of being in business with your family.

Russ Haworth:

There's not actually that many other places to be going to talk about

Russ Haworth:

that experience in the same way as they can, as businesses can do

Russ Haworth:

within the IFP, because it is, it's a community for family businesses.

Russ Haworth:

And it's a safe environment for people to have discussions about, well,

Russ Haworth:

how do we deal with transitions of ownership and transitions of management

Russ Haworth:

responsibility, trying to get that balance right between it being a, a

Russ Haworth:

legacy and perhaps feeling like a burden.

Russ Haworth:

It's a great place to be able to have those conversations with like-minded

Russ Haworth:

open sharing and sort of caring people.

Russ Haworth:

Absolutely.

Russ Haworth:

And I think if I go back to the Genesis of the IFB, when we first got involved

Russ Haworth:

through my uncle, Andrew, it was at a time we were planning transition

Russ Haworth:

from generation to generation.

Russ Haworth:

And because of his engagement, we suddenly realized that we were not unique.

Russ Haworth:

There were many other families going through the same sort of challenges.

Russ Haworth:

Now you weren't getting the same answer for every family because

Russ Haworth:

every family is different and the family dynamics are different.

Russ Haworth:

But by that, in that safe environment that you described, be able to test

Russ Haworth:

thinking about things like that.

Russ Haworth:

You actually saw to get an idea of the way you want to go about it.

Russ Haworth:

And I have to say from our point of view, we found it incredibly

Russ Haworth:

helpful and that was 20 years ago.

Russ Haworth:

So I'm, I'm, I'm a huge advocate.

Russ Haworth:

Yeah.

Russ Haworth:

The, the thing I noticed most is how comfortable and open that the

Russ Haworth:

conversations can be from a very early stage in that, in those environments,

Russ Haworth:

rather than it feeling like, well, we can't, we can't give anything away.

Russ Haworth:

We can't put anything on the table because we be phone report or.

Russ Haworth:

Judged.

Russ Haworth:

I think the opposite is the case is that it it's a very much an environment

Russ Haworth:

where you can put things on the table and you can show your vulnerability.

Russ Haworth:

Because, because of that, I refer to family businesses as collectively

Russ Haworth:

unique in, as exactly you say the family dynamics are different amongst

Russ Haworth:

all family businesses, but some of the challenges that are being faced,

Russ Haworth:

our common challenges and sharing experiences around those is one way of

Russ Haworth:

looking at how to tackle it and bring.

Russ Haworth:

External think we mentioned that the sort of earlier in the show about

Russ Haworth:

the experience or the advantage of bringing in that external experience,

Russ Haworth:

hearing from other families about how they've approached challenges and

Russ Haworth:

issues that they're facing is is a great way to start to address those.

Russ Haworth:

Absolutely fantastic.

Russ Haworth:

And we've heard obviously your passionate and a champion for

Russ Haworth:

responsible and purposeful.

Russ Haworth:

Businesses and whilst we're here to discuss family business week it would

Russ Haworth:

be a little remiss of me to have you on the show and then not discuss the

Russ Haworth:

weights principles, which obviously you were part of the coalition team that

Russ Haworth:

led the development of these principles.

Russ Haworth:

For those in the audience, again, who perhaps haven't heard, or aren't

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familiar with the weights principles, can you give us a bit of an overview?

Russ Haworth:

And then perhaps we can chat about.

Russ Haworth:

All businesses can use these to become a force for good, which is one of

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the themes for family businesses.

Russ Haworth:

Sure.

Russ Haworth:

So as is often the case, when it was announced that the government were

Russ Haworth:

going to have a review at reporting and family businesses, I started pretty

Russ Haworth:

much always out of the parameter.

Russ Haworth:

This is ridiculous.

Russ Haworth:

More regulation is going to be a neutral.

Russ Haworth:

I then got approach.

Russ Haworth:

it'd be really good.

Russ Haworth:

You could try discussion rate.

Russ Haworth:

That's going to be looking at how this should work.

Russ Haworth:

And I thought, well, perhaps it's better to be involved in engaged and

Russ Haworth:

try and do some shaping around it.

Russ Haworth:

Then just be on the outside.

Russ Haworth:

Always criticizing.

Russ Haworth:

I did join the Goshen group and they asked me to chair it and

Russ Haworth:

very quickly it became clear.

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There's a wide group of stakeholders from CBI Institute directors venture capital

Russ Haworth:

association, a num a number of other institutions who hadn't invested in this.

Russ Haworth:

And what w what we decided very early on was we didn't want to have.

Russ Haworth:

A code like the reporting Cofer but it listed the companies

Russ Haworth:

we felt that was not right.

Russ Haworth:

So we came up with the idea of having principles that would stand

Russ Haworth:

the test of any good business and any good business would do these.

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And if you actually report on those, people can see that you're

Russ Haworth:

actually doing things the right way.

Russ Haworth:

So we came up with the sixth grade schools and, and the first, first one.

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Really about purpose and leadership.

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So that's the north star.

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This is what we're about.

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This is if you don't know what your business is doing and you don't know how

Russ Haworth:

you're going to lead that business, then you're probably going down a blind down.

Russ Haworth:

So we said, get this north star out and actually say what what it is important

Russ Haworth:

that you are about and the guiding star The second principle was very much around

Russ Haworth:

the board composition because a lot of family businesses and private businesses

Russ Haworth:

might be really the entrepreneur founder.

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And.

Russ Haworth:

As the directors going back to our other conversation, that's not

Russ Haworth:

necessarily getting the best input into how you run your business.

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And the, the breadth of thought that comes into it.

Russ Haworth:

So book composition is very important.

Russ Haworth:

There's no, no fixed answer for that.

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It's very much dependent on the size and scale of the business and the

Russ Haworth:

complexity of the business and supply.

Russ Haworth:

But from a waste point of view, we've, we've had.

Russ Haworth:

Non-executives involved in our business since probably since the sixties, late

Russ Haworth:

sixties, when my father's generation took over, they saw the benefit of

Russ Haworth:

having outside voices, giving them guidance, and we've done that ever since.

Russ Haworth:

And we really find it incredibly, incredibly helpful.

Russ Haworth:

Something else that then came out on the principles three was the board

Russ Haworth:

responsibilities because it became quite apparent that a lot of people take on.

Russ Haworth:

Title of director without understanding what their responsibilities are as

Russ Haworth:

a director, you're under section 1 72 of the companies that is pretty

Russ Haworth:

clear what you're going to do.

Russ Haworth:

And we said, you know, you've got to understand you would

Russ Haworth:

reference possibilities.

Russ Haworth:

Cause if you don't, you, the chances are you can get into trouble,

Russ Haworth:

you'll make a mistake or whatever.

Russ Haworth:

And then we, we went down to the what I call the bottom of the period

Russ Haworth:

with the real building blocks and.

Russ Haworth:

There's always a focus on risk.

Russ Haworth:

And we took the view that there's too much focus on risk and not enough focus and

Russ Haworth:

opportunity because you need to offset all the risks with the opportunity, because if

Russ Haworth:

you become totally risk averse, then your business will stall it'll stagnate and

Russ Haworth:

you, you will, you will not go forward.

Russ Haworth:

So you've always got to counterbalance the risks with.

Russ Haworth:

So opportunity rests was very, very important to the coalition book.

Russ Haworth:

And I think it was, it was absolutely right to do that.

Russ Haworth:

The, the, the, the fifth building block, the middle a bit of the pyramid

Russ Haworth:

was probably the most contentious one insofar as it was remuneration, because.

Russ Haworth:

I mean, I have a view that the remuneration in the private companies

Russ Haworth:

between the, that company and the people that employ run that

Russ Haworth:

company be they family be that professional exactly is whatever.

Russ Haworth:

And actually it is, it is nobody's business, but actually in this world, you

Russ Haworth:

cannot take that black and white view.

Russ Haworth:

So we said, yes, we should report on our remuneration, but

Russ Haworth:

it's more about the philosophy.

Russ Haworth:

Robin the, the quantum, so I think it's, it's important that we felt

Russ Haworth:

it was important, but it actually, you're looking at your generation,

Russ Haworth:

the context of the company, the sector you're in and the balance of

Russ Haworth:

remuneration right across the business.

Russ Haworth:

So you don't have the massive differentials that you get

Russ Haworth:

in some businesses between bass band-aids and salt.

Russ Haworth:

And I think that that landed quite.

Russ Haworth:

And then the final one was stakeholder engagement because

Russ Haworth:

people say, well, how are you going to be held to account on this?

Russ Haworth:

Well, you'll be held to account hell of account in, in the because of

Russ Haworth:

public interest and public opinion.

Russ Haworth:

So if you are saying you're doing something and you're not.

Russ Haworth:

In this day and age would be called outbreak with social media.

Russ Haworth:

So actually engaging your stakeholders, their clients, their shareholders, bed

Russ Haworth:

workforce, be it cause the communities in which you're working, whatever you've

Russ Haworth:

got to tell them what you're doing.

Russ Haworth:

So what is your communications policy for your stakeholder group?

Russ Haworth:

And we just felt that those six principles were, they were good to go.

Russ Haworth:

I mean, you can spend a lot of time working in through.

Russ Haworth:

They would, they would stand the test and the rigor of anybody saying,

Russ Haworth:

so what's it going to do for us?

Russ Haworth:

And it's a bit like holding a mirror up to yourself and say, okay, do we do this?

Russ Haworth:

And if we don't, should we, and you may choose not to, but you know, when

Russ Haworth:

you're reporting under the the company's act requirements, you actually can,

Russ Haworth:

can make the decision, but you are reporting on that, but you're not doing.

Russ Haworth:

So I think it's, it's, it's, it's been pretty effective

Russ Haworth:

from a waste point of view.

Russ Haworth:

We've been reporting on them since, before they came into force,

Russ Haworth:

because we felt we should probably show middle leadership on that.

Russ Haworth:

So we're now in the third iteration and about to produce the force.

Russ Haworth:

And it's, every year we get better understanding of what we want to

Russ Haworth:

do and using those principles to actually demonstrate that we are.

Russ Haworth:

A good business.

Russ Haworth:

Well, well done.

Russ Haworth:

It's bet.

Russ Haworth:

Yeah, absolutely.

Russ Haworth:

And I think that the important side of it is that they are guiding principles

Russ Haworth:

rather than say the tick list of this is what it has to look like.

Russ Haworth:

And also my understanding of it is that they apply from a

Russ Haworth:

corporate governance perspective to businesses of certain sizes.

Russ Haworth:

But actually that application can be across businesses of all sizes.

Russ Haworth:

And what you were mentioning before about the every business starts with

Russ Haworth:

a founder and in order to get to a, a large site, I need to go through growth

Russ Haworth:

process and that growth process can be.

Russ Haworth:

Paying for again, particularly when there's family members involved and

Russ Haworth:

the need to perhaps introduce external board members to introduce external

Russ Haworth:

expertise into senior management teams.

Russ Haworth:

And those transitions can be complicated, but, but I see these principles as

Russ Haworth:

acting as a way of helping guide businesses through that as well,

Russ Haworth:

because it might not be that they have to do everything in order to get to.

Russ Haworth:

Reporting against it, but using them as a benchmark for their growth journey

Russ Haworth:

helps them to do that in a smoother way.

Russ Haworth:

Would, would you agree with that viewpoint?

Russ Haworth:

Yes.

Russ Haworth:

And that's very much what we, we set out to do is I set out

Russ Haworth:

a template for what any good.

Russ Haworth:

Would would do in, in very simple terms.

Russ Haworth:

And you know, behind those six principles, there are guidelines as to

Russ Haworth:

how one could go about implementing, not to take list, as you say it's

Russ Haworth:

not saying, oh, we've done that tick.

Russ Haworth:

It's all about.

Russ Haworth:

So how can we use that principle to develop the

Russ Haworth:

particular part of our business?

Russ Haworth:

And it's the feedback we've had is it's landed incredibly well.

Russ Haworth:

And the FRC just first reporting.

Russ Haworth:

I've just completed the first, first review, which has been very, very

Russ Haworth:

insightful as to the take-up of reporting and the number of companies

Russ Haworth:

that are using the weights principles as their method of reporting.

Russ Haworth:

And I think, I think it will go my mentor.

Russ Haworth:

My concern is that with.

Russ Haworth:

Folks that go government currently has on widening the net for PIs.

Russ Haworth:

It might have a detrimental effect on take up because people will.

Russ Haworth:

Uh, Doing it while they wait for what the next iteration is,

Russ Haworth:

which I think would be a shame.

Russ Haworth:

The feedback we've given to the government from the MRC is look, let's

Russ Haworth:

see how this works first, rather than, you know, put up plants to inspect

Russ Haworth:

the roots and make sure it's okay.

Russ Haworth:

Now that's probably not what best thing to do.

Russ Haworth:

Let's nurture the plant.

Russ Haworth:

Absolutely.

Russ Haworth:

And considering businesses are currently operating against a

Russ Haworth:

backdrop of a global pandemic.

Russ Haworth:

And here in the UK, we're currently navigating a post-Brexit landscape

Russ Haworth:

that things are complicated from it from a business perspective.

Russ Haworth:

Anyway.

Russ Haworth:

And given that backdrop, what advice would you give to

Russ Haworth:

family businesses to help them?

Russ Haworth:

I suppose be bold be, be true to yourself.

Russ Haworth:

Be true to your values and just, yeah, believe in yourself, believe in your plan.

Russ Haworth:

Put out a plan and, and really go for it.

Russ Haworth:

And I think recognize that.

Russ Haworth:

Yeah, F company is different.

Russ Haworth:

I think the, the new business of our own behalf Demonstrates that

Russ Haworth:

actually you've got to be flexible.

Russ Haworth:

You've got to be adaptable.

Russ Haworth:

You've got to recognize that, that the shifting sands of the market are

Russ Haworth:

something that is out there at the moment.

Russ Haworth:

And we've got to be, you've got to be agile.

Russ Haworth:

You've got to be able to deal with what's come at you.

Russ Haworth:

But I don't think it means that your purpose should change.

Russ Haworth:

I think you should absolutely stay car by your ethos that you, you

Russ Haworth:

believe what you're doing is good.

Russ Haworth:

Yeah.

Russ Haworth:

And one of the things we always send out, family businesses,

Russ Haworth:

we can take a longer-term view.

Russ Haworth:

We don't have short term shelter pressures.

Russ Haworth:

Yes, of course.

Russ Haworth:

We have to maintain sustain profitability.

Russ Haworth:

We have to maintain cash and so on because we have to stay in business.

Russ Haworth:

But actually you can make long-term decisions.

Russ Haworth:

Whereas you know, a lot of things.

Russ Haworth:

In business are much more forceful for the short term.

Russ Haworth:

So I would say that, and, you know, never missed opportunity, but joined the IFB.

Russ Haworth:

Absolutely.

Russ Haworth:

And for those again, who might be listening, who I mean, th the show

Russ Haworth:

itself is supported by the IFB.

Russ Haworth:

So I would hope that most people would know how to get in touch in order to

Russ Haworth:

find out more, but where's the best place for them to find more about the

Russ Haworth:

I've been at work that you're doing.

Russ Haworth:

Well, in, in this day and age, of course, it's the website.

Russ Haworth:

You know, the, the website is the, the, the repository of

Russ Haworth:

everything about the organization.

Russ Haworth:

And you know, we are very much looking to keep it refresh capability forward.

Russ Haworth:

Keep it relevant because a website that is.

Russ Haworth:

like an old book, but actually it needs to be much more about,

Russ Haworth:

much more like a magazine.

Russ Haworth:

So it's more current than you actually want to go through it.

Russ Haworth:

And you want to see what's going on.

Russ Haworth:

You want me to engage?

Russ Haworth:

So I would say website.

Russ Haworth:

Absolutely.

Russ Haworth:

Is, is the front and center face?

Russ Haworth:

Fantastic.

Russ Haworth:

And just as a reminder to the audience, there is the IFB website, which is

Russ Haworth:

ifb.org.uk, and specifically for family business week to hear some of the

Russ Haworth:

stories that are being told and case studies that are being shared on there,

Russ Haworth:

that is family business week.co.uk.

Russ Haworth:

So James, thank you so much.

Russ Haworth:

For joining us on the show today.

Russ Haworth:

It's very exciting to hear firstly about this initiative, but also

Russ Haworth:

for the plans you have for the IFB.

Russ Haworth:

And I wish you every success with those and obviously anything we can do to

Russ Haworth:

support that we are very happy to do so.

Russ Haworth:

But thank you again for joining us on the show today.

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