Mike Bennett has been in the industry since 1985. He is an ASE Master Tech who has worked for GM as Technician, Shop Foreman, Service manager and Service Director for 2 locations.
Mike bought his current shop, Mike’s Kars, in Gettysburg, PA in 1999. It is a a four bay shop with 3 technicians. In 2011, he became a full time coach with Automotive Training Institute helping shop owner’s to re-engineer and grow their businesses.
We sat down in Santa Barbara, CA at the AutoVitals Digital Conference for our interview.
|Years in industry:||38|
|Number of technicians:||3|
|Number of service advisers:||2|
|Number of lifts:||4|
|Number of bays:||4|
|Performing hybrid repairs:||Yes|
|ASE Blue Seal Certified:||Yes|
|Succession plan:||Yes – Working on|
|Full-time business coach:||Yes – ATI|
|Biggest challenge in business today:||Parts quality|
|Primary source for parts:||Aftermarket|
|Primary source for electronic components:||OE Dealer|
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