Episode #77 Season 24: Shaun Boyce & Justin Yeo
Welcome back to another episode of the Atlanta Tennis Podcast! In this episode, we’re diving into a topic that every tennis coach should be thinking about: Key Performance Indicators (KPIs). What are they, and how can they help you become a better coach and help your players improve faster?
Shaun sits down with Justin Yeo, an experienced tennis coach with a wealth of knowledge about blending coaching with business strategy. Together, they discuss how KPIs can completely change the way you approach coaching — from setting goals for your players to balancing the demands of coaching with your personal life.
If you’re a coach, player, or anyone looking to optimize their performance in tennis (or any sport), this episode is packed with actionable tips that you can start using right away.
This isn’t just about becoming a better coach — it’s about becoming a more balanced and effective version of yourself, both professionally and personally. So if you’re ready to level up your coaching game and make smarter decisions with your time and energy, this episode is for you!
Hit play and let’s talk about how KPIs can transform the way you coach — and live!
Do you have a compelling tennis story to share? Visit our My Tennis Story page and share your journey with us. You might just hear your story spotlighted in an upcoming episode, inspiring others in the GoTennis community!
YouTube Replay: https://youtube.com/live/vfNuuduYaTQ
Shaun Boyce USPTA: shaun@tennisforchildren.com
https://tennisforchildren.com/ 🎾
Justin Yeo: https://www.instagram.com/yeocoach/
Bobby Schindler USPTA: schindlerb@comcast.net
https://windermerecommunity.net/ 🎾
Geovanna Boyce: geovy@regeovinate.com
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[Music]
Speaker:Welcome to the Atlanta Tennis Podcast.
Speaker:Every episode is titled "It Starts with Tennis" and goes from there.
Speaker:We talk with coaches, club managers, industry business professionals,
Speaker:technology experts, and anyone else we find interesting.
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Speaker:Hey, hey, this is Shaun with the Atlanta Tennis Podcast,
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Speaker:You can tell both of them. I mean, because as a coach, you know,
Speaker:you're sure to have each athlete or each person you work with
Speaker:have some kind of game plan or you profile them and the player or the
Speaker:athlete is looking for a certain target or certain goals to reach by a certain
Speaker:amount of time. And you need to have your own little
Speaker:KPIs to say, all right, I'm going to reach that goal for that athlete.
Speaker:And then make them realistic sometimes they're very unrealistic
Speaker:and be very clear at the start. It's quick as possible that
Speaker:you know, this person says, I want their huge thoughts to the forehand
Speaker:and I want it next week. So okay, let's talk about that and let's say it's a realistic
Speaker:goal so when you're going to get it. Because it depends on a group change or whether
Speaker:they're going to do sorry to rack it head more or change a racket. So I mean there's a whole bunch of
Speaker:different things going to use as a coach to get the outcome that they're looking for.
Speaker:So yeah, I would say, you know, and then that reflects on business. So the more
Speaker:you're constantly doing little KPIs of virus, performance indicators like
Speaker:I can see my athlete or my client has done what they're looking to do, what's the next goal
Speaker:and they talk to them again and program and you run little KPIs yourself to get them to where
Speaker:they're going to be. Whether you want to, some people very analytical and I can guarantee you
Speaker:there are coaches out there that the Vexel spreadsheet they're hitting 10 forehands now. Now they're
Speaker:hitting 18 forehands and you know, there's some that are doing that and then there's coaches like
Speaker:myself that just understand and remember and photographically remember things where they're
Speaker:hour and where their progress track is. What's really good about the analytic one or the photographic
Speaker:memory one is that every time your player gets a little upset or gets a little frustrated, you
Speaker:remind of where they were, where they are now and that will be sudden that kicks them back in here,
Speaker:which again KPIs that you hold in your head as to where they were, it's where they are now.
Speaker:Is that out? That's touching the differences together. It does but I think and a lot of your examples
Speaker:are what we expect it is. I think a lot of coaches potentially setting their own performance
Speaker:standards based on their player's improvement. So I think a lot of the coaches miss some of those
Speaker:business performance indicators or those personal with our continuing education,
Speaker:those personal performance indicators and we just say I'm a great coach, look at all the players
Speaker:I've developed. Now is that an indicator of a good coach? Yes, but it's only one. So are you doing
Speaker:your continuing education? Are you doing your networking? Are those things going to matter?
Speaker:Are you evolving in your career? I think are those sometimes other things that coaches miss?
Speaker:Absolutely. It's a matter of taking time for all that too. I mean, a coach is life. I don't want to
Speaker:get into a whole 'nother subject but we only have so much emotional energy each day and what I've
Speaker:recognized approaches is we don't take note of that and it's hard to get home, manage kids, manage
Speaker:household, manage all the other responsibilities we have and give it all to every single client
Speaker:that's on the court. Then you've got the emotional energy. If you're in a tentative brown
Speaker:or lana, I'm driving two of the wrong places where I know how bad traffic is there, that can drain anybody.
Speaker:So there's a lot of factors, the phones, like texting and keeping up the emails and everything else.
Speaker:That really does take a lot. So a key performance indicator then would be to notice,
Speaker:okay, these are my really good hours of how I teach well and I can fit everything else in.
Speaker:If I do this, then something else is going to burn and then even myself can burn out. So yes, I think
Speaker:you know, each coach needs the monitor and manage that. Well, you know, because what I've noticed
Speaker:sometimes is my weekends. I got nothing in the tank and everybody wants me to do things and it's like,
Speaker:sorry man, like everyone got me all week and it's a little unfair that the people close to you
Speaker:kind of get you on your weekend, but you gotta reboot and get ready for another week.
Speaker:And so, yeah, I guess you can do some KPIs there and sort of look at, okay, really,
Speaker:how do I balance the sound? And then it comes down to get balanced. She, which is basically saying,
Speaker:how much money do you really need to make? Because you can say, all right, I need this many hours.
Speaker:And if I'm not getting that, then I'm not balancing the books. So, I don't know if that
Speaker:is what you're talking about. Yeah, it does. And it brings up to other things you talk about the
Speaker:family side. So, do you have a performance indicator there that says, is your wife happy?
Speaker:So in that case, there's a performance that this is part of you. Is your wife happy
Speaker:that you're working so much or that you're making it home for dinner every once in a while. We're
Speaker:tennis guys. We miss a lot of dinners because we're on court four to nine p.m. Right? So, those kinds of
Speaker:things, it isn't just grinding and saying, yeah, honey, but I got this player and they're gonna go,
Speaker:they're gonna go on tours. Okay, great, but you miss dinners and your kids are six now. You
Speaker:haven't seen them in a while. Right. And it could be worse. We've heard all the horror stories of how
Speaker:the job can affect the home life. So, there is that one as well. But when we look at a business,
Speaker:and we say, okay, we're gonna look at these key performance indicators and say, okay, I made
Speaker:X and that's 7% more than I made last year. I'm gonna call that a success. I said, well, that's one
Speaker:number. And the question is, how much harder did you work? Is there an efficiency there?
Speaker:And from a go tennis point of view, or from a podcast point of view, we say, how can we help you
Speaker:be able to improve some of those numbers so you can get home for more dinners? Can some of these
Speaker:guys not just look at the books and say, how many hours can I teach? Because I've got to make X,
Speaker:I need to teach millions of hours. Well, no, let's find a better way maybe to do those things.
Speaker:And sometimes we can say, okay, well, this is a key indicator that says, my efficiency rate was
Speaker:down this year, even though I made more money. And then you got, you know, have you made
Speaker:room for makeup lessons? Have you made room for this? Does your time at all happen? Well, I say,
Speaker:happy husband. You know, if it's not happy, you need a, seems like a yeah. So there has to be a balance
Speaker:sheet there. The he needs to explain that, you know, this is what I can provide if you need being here
Speaker:and everyone balanced and everyone's happy. So it is, again, that's creating KPIs between you and your
Speaker:wife. That would be, I don't think I've done that. So that's pretty cool what we brought up today,
Speaker:you know. But let's not forget about the athletes. Athletes like graphing first serves,
Speaker:graphing winning first serve, graphing, that comes to the net. You know, graphing, I actually spent
Speaker:a lot of time when a graphic player tracking the windpoint, then the last point, the windpoint,
Speaker:then the last point, they start to understand how the patch points together. Because if you look at
Speaker:the patterns quite often, it's an intention span thing that they have to work on and learning. Then
Speaker:what's a really cool trick that's not easy to do, but you have to have cell phone next to you all the time,
Speaker:is you need to write down the seconds each point is made. And then you can start to identify,
Speaker:they won that point in the time limit 10 seconds long, they lost point, but it's set. They won this point
Speaker:at eight seconds, they lost this point at 28 seconds. Right? So now you know exactly what you're working on on
Speaker:your board. So that's a cool KPI or any athlete or coach to start to recognize something very specific
Speaker:that's to their planes, their plane result. So there you go, there's an interesting.
Speaker:Which connects back to a recent conversation we had, data is king.
Speaker:Data is absolutely king. I mean, the next one that's not easy to track is between rackets or rack.
Speaker:And you have to push your lap button all the time and you start making notes as to what kind of
Speaker:players you play well against and what players you play well against. And we start to recognize that
Speaker:back, you know, between rackets or rackets at 1.8 seconds and it causes an error, then you need to work on
Speaker:that perception to speed that up because they're only going to get faster and faster than the press.
Speaker:You know, so there's all these factors that you can go on in. You can put them another KPI for you.
Speaker:And this is a big one that and that does a lot of and he's already programmed this.
Speaker:You put a baller, you know, a heartbait monitor on your athlete and get him playing and you start to
Speaker:chart their heart rate when it wins and when they lost, win and then when they lost. And you start
Speaker:matching and once you get enough doubt, he starts to identify where the prime heart rate is.
Speaker:And then when you practice and train, you work on trying to get them down there. So that's why,
Speaker:you know, the dial will go a short point, you'll go to one tail. If it's a long point, it goes
Speaker:to two times. So it gets him back in that optimal level. Anyway, another KPI doubt at one.
Speaker:I love it. I love it. And we could probably keep going a long time with this, with all the statistics
Speaker:out there, the new apps that are out. There's a few out there that can help you. But today, Justin,
Speaker:that was our 10 minutes. Might have been 11. We won't tell anybody. I appreciate it. 10 minutes
Speaker:of 10 minutes. Justin, we'll see you again next week. Thank you, sir.
Speaker:Well, there you have it. We want to thank reGeovinate.com for use to the studio and be sure to hit that
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