Guest host and shop tour with Keith Benline, A+ Autocare, Poway, CA. The internet is educating your customer faster than ever. How are you educating your customers?
Keith Benline, A+ Autocare, Poway, CA. Keith's previous episodes HERE
Key Talking Points
Getting into EVs- don’t wait to get into EVs
“The internet is educating your customer”- reeducation of customers. Listen to your customer, and they will tell you what they have researched
The internet is non-threatening environment, and they will trust it above the customer bringing their car into the shop
Transparency of pricing on the website
“To be a successful owner, you must think like a customer”