The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131]
Episode 131 •
12th November 2022 • Remarkable Results Radio Podcast • Carm Capriotto, AAP
00:00:00
00:26:15
Shownotes
Guest host and shop tour with Keith Benline, A+ Autocare, Poway, CA. The internet is educating your customer faster than ever. How are you educating your customers?
Keith Benline, A+ Autocare, Poway, CA. Keith's previous episodes HERE
Key Talking Points
- Getting into EVs- don’t wait to get into EVs
- “The internet is educating your customer”- reeducation of customers. Listen to your customer, and they will tell you what they have researched
- The internet is non-threatening environment, and they will trust it above the customer bringing their car into the shop
- Transparency of pricing on the website
- “To be a successful owner, you must think like a customer”
Connect with the Podcast:
Aftermarket Radio NetworkCheck out today's partner:
Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
