If you could get others to do what you ask them or expect them to do, would that be important to you? In today’s episode of the Secrets of Success, Dr. Ken Keis leads you through the Expectation Management Model. Learn the different components of the model, including accountability and level of authority. Dr. Keis also reveals why it is important to employ the Expectation Management framework in your organization. Learn this and much more. Tune in now!