Have you ever lost irreplaceable data due to a hardware failure?
Speaker:This week on the backup wrap-up we discussed the unfortunate story of the
Speaker:popular YouTube channel life uncontained.
Speaker:And they're crashed.
Speaker:It led to losing a month's worth of valuable video footage.
Speaker:But Kenzie and Spencer faced a devastating setback when their
Speaker:laptops SSD failed taking with it.
Speaker:Weeks of raw video footage, documenting their off-grid home
Speaker:build and precious family memories.
Speaker:We'll explore the importance of proper backup strategies.
Speaker:The lessons learned from this incident and how you can protect
Speaker:your own data from similar disasters.
Speaker:Let's make sure this doesn't happen to you.
Speaker:If you're not familiar with me and why I'm so passionate about this subject first
Speaker:I'm w Curtis Preston during my first job as a backup admin, my company lost an
Speaker:important database that I couldn't restore since that nightmare I've done all I can
Speaker:to make sure that will never again happen to me or anyone who will listen to me.
Speaker:This podcast turns unappreciated, backup admins, and to cyber recovery heroes.
Speaker:This is the backup wrap up.
Speaker:W. Curtis Preston: Welcome to the show.
Speaker:I'm your host, w Curtis Preston, AKA, Mr.
Speaker:Backup, and with me.
Speaker:I have the person who's gonna help me get through this horrible moment in my life.
Prasanna Malaiyandi:And what is this horrible moment in your life?
Prasanna Malaiyandi:W. Curtis Preston: You know, that beautiful blue, all
Prasanna Malaiyandi:electric vehicle that I have,
Prasanna Malaiyandi:Yes.
Prasanna Malaiyandi:W. Curtis Preston: Um, someone hurt it.
Prasanna Malaiyandi:What happened?
Prasanna Malaiyandi:W. Curtis Preston: I, I don't know.
Prasanna Malaiyandi:It, it, it's after it was in a parking lot or something, and it just
Prasanna Malaiyandi:sort of, it's got a, like a dent.
Prasanna Malaiyandi:Oh, oh, ouch.
Prasanna Malaiyandi:Is it, can it be, can it be PDD
Prasanna Malaiyandi:W. Curtis Preston: I don't think so.
Prasanna Malaiyandi:Uh, what's PDR?
Prasanna Malaiyandi:What, what, how, what have I told you about throwing out random?
Prasanna Malaiyandi:paintless dent
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:It's on a crease.
Prasanna Malaiyandi:It's right, like it's literally the worst, like, you know what I mean?
Prasanna Malaiyandi:Like where it happens to be, it's on the wheel well, it's
Prasanna Malaiyandi:right on the crease of the wheel.
Prasanna Malaiyandi:Well, somebody slammed something into it.
Prasanna Malaiyandi:And, uh,
Prasanna Malaiyandi:Prasanna Malaiyandi: You might be surprised.
Prasanna Malaiyandi:Those PDR guys are pretty magical.
Prasanna Malaiyandi:W. Curtis Preston: I would be very surprised.
Prasanna Malaiyandi:Oh, it's noticeable?
Prasanna Malaiyandi:It's very noticeable.
Prasanna Malaiyandi:There was paint transfer, um, yeah, there was paint transfer.
Prasanna Malaiyandi:It was white.
Prasanna Malaiyandi:Um, and um,
Prasanna Malaiyandi:Prasanna Malaiyandi: Did you have Sentry mode
Prasanna Malaiyandi:on?
Prasanna Malaiyandi:W. Curtis Preston: so I was in a parking lot.
Prasanna Malaiyandi:And I was under 20% power.
Prasanna Malaiyandi:So no century.
Prasanna Malaiyandi:So I've reported it to my insurance company and uh, Monday
Prasanna Malaiyandi:I have a, a, um, an estimate.
Prasanna Malaiyandi:Um, it's interesting that particular body part, it's the worst body part
Prasanna Malaiyandi:for this to happen to, because.
Prasanna Malaiyandi:Because it's attached all the way
Prasanna Malaiyandi:up
Prasanna Malaiyandi:W. Curtis Preston: attached.
Prasanna Malaiyandi:Well, it doesn't go all the way.
Prasanna Malaiyandi:I, I look, I took a look at it and it, and it, and it's, it's actually
Prasanna Malaiyandi:better than I've seen in some cars.
Prasanna Malaiyandi:Basically, it's one part, but it goes all the way down underneath
Prasanna Malaiyandi:the doors, all the way up to the front of the, of the front door.
Prasanna Malaiyandi:But it doesn't continue on after that.
Prasanna Malaiyandi:So it's, it's one piece.
Prasanna Malaiyandi:So I think, yeah, I don't know.
Prasanna Malaiyandi:We'll see.
Prasanna Malaiyandi:We'll see what they say in terms of the, uh.
Prasanna Malaiyandi:Are you sure you wanna get it
Prasanna Malaiyandi:fixed?
Prasanna Malaiyandi:W. Curtis Preston: I'm tired.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:I, I, I can't, you know what I mean?
Prasanna Malaiyandi:You can't see.
Prasanna Malaiyandi:Is it on the driver's
Prasanna Malaiyandi:W. Curtis Preston: What's that?
Prasanna Malaiyandi:Is it on the
Prasanna Malaiyandi:W. Curtis Preston: It's, no, it's on the other side.
Prasanna Malaiyandi:Um, it's just, uh, well, I'll just say this.
Prasanna Malaiyandi:I'm gonna get an estimate.
Prasanna Malaiyandi:I'm, I'm gonna see what the insurance company says, and, um, I'm gonna see
Prasanna Malaiyandi:what they say in terms of how long I'll have to do without my Tesla.
Prasanna Malaiyandi:Like if they order the parts, like your car is
Prasanna Malaiyandi:drivable and all the rest, so you might just have to, yeah.
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:Um, or if they're gonna actually fix that part.
Prasanna Malaiyandi:Uh, it just, it's just that because it's on a crease, uh, you know, I
Prasanna Malaiyandi:just, I don't see them properly molding that part without, but it could be
Prasanna Malaiyandi:wrong, you know, who knows, right?
Prasanna Malaiyandi:If they take, if they're able to take the part off and mold it and
Prasanna Malaiyandi:make it all beautiful, I don't know.
Prasanna Malaiyandi:But I think the most likely.
Prasanna Malaiyandi:Well, I, I, so, so they would not, yeah.
Prasanna Malaiyandi:So if they take it off, they're
Prasanna Malaiyandi:replacing it.
Prasanna Malaiyandi:If they're doing PDR, then what they'll probably do is drop the wheel liner,
Prasanna Malaiyandi:try to get in from behind to push it out, like with one of the little
Prasanna Malaiyandi:sticks as they're hammering around to try to push it out while they're pulling back.
Prasanna Malaiyandi:At least that's what I've seen other PDR guys do on all the random
Prasanna Malaiyandi:YouTube channels that I watch.
Prasanna Malaiyandi:W. Curtis Preston: One of your, one of your many, one of your many skills
Prasanna Malaiyandi:that you have, but don't actually have
Prasanna Malaiyandi:your skills that you possess only mentally.
Prasanna Malaiyandi:Um, yeah.
Prasanna Malaiyandi:So
Prasanna Malaiyandi:Jack builds.
Prasanna Malaiyandi:It is a really good YouTube channel.
Prasanna Malaiyandi:He does some amazing stuff with
Prasanna Malaiyandi:bodywork,
Prasanna Malaiyandi:W. Curtis Preston: know, if this car was like five years old and
Prasanna Malaiyandi:this amount of damage happened to it, I'd be like, yes, screw it.
Prasanna Malaiyandi:But the thing is not even a year old yet, and I have to live with this.
Prasanna Malaiyandi:But you gotta help me get through this.
Prasanna Malaiyandi:Man.
Prasanna Malaiyandi:Prasanna Malaiyandi: You'll get through it.
Prasanna Malaiyandi:It'll be fine.
Prasanna Malaiyandi:, W. Curtis Preston: I'll see how that goes.
Prasanna Malaiyandi:So this is on the tail end of our cloud disaster series, but this really isn't
Prasanna Malaiyandi:a cloud disaster in any way really.
Prasanna Malaiyandi:It just, uh, does technically involve a website that is in the cloud,
Prasanna Malaiyandi:but the data loss occurred before it ever even got to the cloud.
Prasanna Malaiyandi:Yeah, and this is actually probably an episode
Prasanna Malaiyandi:that I pushed for just because it is a, uh, YouTube channel that I've
Prasanna Malaiyandi:been watching pretty much nonstop for weekly, for the last three plus
Prasanna Malaiyandi:years.
Prasanna Malaiyandi:W. Curtis Preston: so why don't you, why don't you tell us a little
Prasanna Malaiyandi:bit about who these people are?
Prasanna Malaiyandi:Um, and, uh, you know, what, you know, just, just, just tell us
Prasanna Malaiyandi:Prasanna Malaiyandi: yeah, yeah, yeah, yeah.
Prasanna Malaiyandi:So as people who listen to the podcast probably know, I tend
Prasanna Malaiyandi:to watch a lot of YouTube.
Prasanna Malaiyandi:A lot of it tends to be car related, but there are a couple channels I watch
Prasanna Malaiyandi:which are kind of building related, like people building homes or other
Prasanna Malaiyandi:things like that, or furniture and.
Prasanna Malaiyandi:I dunno, I'm always fascinated with like the fabrication aspect of things.
Prasanna Malaiyandi:So this channel is called Life
Prasanna Malaiyandi:Uncontained and it is a couple from Florida who sold everything and
Prasanna Malaiyandi:they moved to Texas and they live in the middle of nowhere, off grid.
Prasanna Malaiyandi:Um, and they decided, hey, we're just, we want to be green environmental, uh, we
Prasanna Malaiyandi:don't want to be tied down with things.
Prasanna Malaiyandi:So they're like, we're gonna build our own home.
Prasanna Malaiyandi:And unlike most people who'd be like, Hey, let me go figure out like a tiny
Prasanna Malaiyandi:house, or let me go buy land and just move a house on it, or just buy a
Prasanna Malaiyandi:property with land or with a house on it.
Prasanna Malaiyandi:Already they're like, Hey, we wanna build a storage container home.
Prasanna Malaiyandi:W. Curtis Preston: Nice.
Prasanna Malaiyandi:And,
Prasanna Malaiyandi:So
Prasanna Malaiyandi:they,
Prasanna Malaiyandi:W. Curtis Preston: is this, is it are, they're not gonna fit everything
Prasanna Malaiyandi:inside one storage container, right?
Prasanna Malaiyandi:Are they?
Prasanna Malaiyandi:They're gonna put different storage containers together.
Prasanna Malaiyandi:So they bought two storage containers for their house.
Prasanna Malaiyandi:So before, so the two people, it's uh, Mackenzie and Spencer.
Prasanna Malaiyandi:And so, uh, they bought land, they have it all situated, and they
Prasanna Malaiyandi:bought two used storage containers.
Prasanna Malaiyandi:I think one was from like the ever, ever grande company.
Prasanna Malaiyandi:So one of those large shipping container companies and they decide,
Prasanna Malaiyandi:Hey, we're going to cut it out.
Prasanna Malaiyandi:A good part of the, uh, floor plan is the storage containers, but
Prasanna Malaiyandi:they've done things so it doesn't look really like a storage container.
Prasanna Malaiyandi:Like the inside looks really nice.
Prasanna Malaiyandi:It has tall ceilings because there's a gap between the two storage
Prasanna Malaiyandi:containers with the vaulted ceiling.
Prasanna Malaiyandi:Um, they've put an extension off one side, so there's like,
Prasanna Malaiyandi:yeah.
Prasanna Malaiyandi:So, and then there's also like a room outside with an attached porch.
Prasanna Malaiyandi:So not everything is in the confines of the two shipping containers, but they've
Prasanna Malaiyandi:used that as like the core structure and it's sitting on top of, uh, cement pylons.
Prasanna Malaiyandi:Um, and so it's above ground and swell, insulated.
Prasanna Malaiyandi:They have framing inside, so it looks like a normal place.
Prasanna Malaiyandi:It's just the outside bones.
Prasanna Malaiyandi:Instead of it being like.
Prasanna Malaiyandi:Wood like you would normally do in the Bay, in California, or
Prasanna Malaiyandi:whatever else you use in your area.
Prasanna Malaiyandi:They just used a shipping container as a starting
Prasanna Malaiyandi:W. Curtis Preston: So they put like, like some sort of siding on
Prasanna Malaiyandi:the outside, so it doesn't actually look like a shipping container.
Prasanna Malaiyandi:Yeah, so for most of it, it is the shipping
Prasanna Malaiyandi:container For the bottom parts, they kind of have wood, uh, wood pieces.
Prasanna Malaiyandi:Uh, but the outside is like a shipping container.
Prasanna Malaiyandi:It still has the doors, the big open doors on one side.
Prasanna Malaiyandi:W. Curtis Preston: So they can,
Prasanna Malaiyandi:Uh, but the bottom, it's all completely like
Prasanna Malaiyandi:spray foam, so it's super insulated.
Prasanna Malaiyandi:There's a roof on the top, like a normal looking roof with the pitch.
Prasanna Malaiyandi:To it, it has normal windows, so they cut out openings for windows, all the rest.
Prasanna Malaiyandi:Um, but they're completely off the grid, right?
Prasanna Malaiyandi:So they have to harvest their own rainwater.
Prasanna Malaiyandi:They have to filter it out.
Prasanna Malaiyandi:They have solar.
Prasanna Malaiyandi:There's a barn that they lived in for I think the first, like five
Prasanna Malaiyandi:months while they, or six months while they were building it out.
Prasanna Malaiyandi:So
Prasanna Malaiyandi:W. Curtis Preston: is a really popular YouTube channel.
Prasanna Malaiyandi:I, I think it's like one and a half million subscribers.
Prasanna Malaiyandi:W. Curtis Preston: for those of you that don't know, is way more
Prasanna Malaiyandi:than enough to monetize and to help fund this, uh, this project.
Prasanna Malaiyandi:Right?
Prasanna Malaiyandi:This is actual income for them.
Prasanna Malaiyandi:This is not, uh, in fact, I would think
Prasanna Malaiyandi:yeah.
Prasanna Malaiyandi:So they left their jobs.
Prasanna Malaiyandi:I don't remember what they did, but neither of them really had experience
Prasanna Malaiyandi:in like construction at all.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:So Spencer learned how to do everything from framing to how to do plumbing,
Prasanna Malaiyandi:electrical, how to hang drywall, right?
Prasanna Malaiyandi:Finishing off drywall.
Prasanna Malaiyandi:He did pretty much everything how to, how to install a roof,
Prasanna Malaiyandi:how to deal with all your water containment and everything else like.
Prasanna Malaiyandi:It was pretty like just watching the videos like it's backbreaking, but amazing
Prasanna Malaiyandi:just to look at how much they've grown and how much they're able to do now versus
Prasanna Malaiyandi:when they started, like they started in 2017 and so it's been quite a while.
Prasanna Malaiyandi:But yeah, they have I think 261 million views on YouTube, so there are a lot of
Prasanna Malaiyandi:people who
Prasanna Malaiyandi:W. Curtis Preston: Yeah, so this is a, this is a big small business, right?
Prasanna Malaiyandi:This is not, this is not just some, it's not me, but just
Prasanna Malaiyandi:some dude making some videos.
Prasanna Malaiyandi:And, you know, we're, and by the way, you know, for those of you that don't
Prasanna Malaiyandi:know, you know, this podcast, for those most of you listen to this as a
Prasanna Malaiyandi:podcast on some sort of podcast app.
Prasanna Malaiyandi:If you don't know this exact, you know, podcast with the same content.
Prasanna Malaiyandi:Uh, if you want to look at our lovely mugs, um, you can watch this on YouTube,
Prasanna Malaiyandi:uh, by, by the same name, right?
Prasanna Malaiyandi:Uh, backup wrap up, uh, on YouTube.
Prasanna Malaiyandi:But, uh, this is, they were making, it's, I think it's just important to
Prasanna Malaiyandi:understand before we get into what happened is that this is a big channel.
Prasanna Malaiyandi:These are, this is a couple that, um.
Prasanna Malaiyandi:Was, this is how they were making their living was advertisements and whatnot.
Prasanna Malaiyandi:Basically, the various ways that you can monetize a YouTube channel.
Prasanna Malaiyandi:By the way, they have two kids now with a third on the way
Prasanna Malaiyandi:W. Curtis Preston: Um,
Prasanna Malaiyandi:and they still continue to do all this
Prasanna Malaiyandi:work and release weekly ads and they bought another property.
Prasanna Malaiyandi:I don't not quite sure where that is.
Prasanna Malaiyandi:Completely remote on a mountain that they are.
Prasanna Malaiyandi:Getting another shipping container built out in their current location,
Prasanna Malaiyandi:and they're going to move it to the new location so that they can also stay
Prasanna Malaiyandi:W. Curtis Preston: Yeah, I mean, once you've created a, a YouTube
Prasanna Malaiyandi:channel with that many followers on how to take a shipping container
Prasanna Malaiyandi:and turn it into a home, the only thing you can continue to do is to
Prasanna Malaiyandi:continue to, to make other shipping containers or to take other shipping
Prasanna Malaiyandi:containers and turn 'em into homes.
Prasanna Malaiyandi:Um, and so how were they doing, like the production of this show?
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:So it was all filmed by the two of them.
Prasanna Malaiyandi:Um, and so there was, uh, like each episode, I would say it
Prasanna Malaiyandi:would come out once a week.
Prasanna Malaiyandi:It was probably about 22 to
Prasanna Malaiyandi:25 minutes each.
Prasanna Malaiyandi:I.
Prasanna Malaiyandi:But to get the 22 to 25 minutes of content right, they would do
Prasanna Malaiyandi:entire weeks' worth of shooting.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:So every little thing they would shoot, they would get raw footage, right?
Prasanna Malaiyandi:And then mackenzie, the wife, was the one who would normally do all the editing.
Prasanna Malaiyandi:And so she had her laptop that she would use and she would edit
Prasanna Malaiyandi:before it was in a barn between the barn and the house being built.
Prasanna Malaiyandi:They lived in a small camper van for a little time,
Prasanna Malaiyandi:W. Curtis Preston: Hopefully that's
Prasanna Malaiyandi:before
Prasanna Malaiyandi:she basically did all, uh, no.
Prasanna Malaiyandi:They actually had their first kid and they were living in that camper van.
Prasanna Malaiyandi:Yeah, the first kid had just been born and it was too hot in the summers, I think.
Prasanna Malaiyandi:So they had lived there 'cause that had the only place with air conditioning.
Prasanna Malaiyandi:Uh, so yeah, they lived there.
Prasanna Malaiyandi:Uh, they didn't have, so this was before starlink.
Prasanna Malaiyandi:They had some cellular service where they could barely get internet out there.
Prasanna Malaiyandi:Sometimes they had to drive into the major town in order to be able to actually
Prasanna Malaiyandi:do uploads and other things like that.
Prasanna Malaiyandi:So.
Prasanna Malaiyandi:It, like I said, it's in the middle of nowhere.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And so they were doing everything on their own and they had all this
Prasanna Malaiyandi:footage, and it wasn't just only footage for the channel, right?
Prasanna Malaiyandi:It was also, they wa they were taking videos and memories,
Prasanna Malaiyandi:right.
Prasanna Malaiyandi:Of like their time doing this project with the kids.
Prasanna Malaiyandi:Right?
Prasanna Malaiyandi:So not every, and they had two dogs by the way, so not everything actually
Prasanna Malaiyandi:made it to the channel, right?
Prasanna Malaiyandi:They had a lot of footage that they kept for themselves.
Prasanna Malaiyandi:W. Curtis Preston: but it appears that this footage was either
Prasanna Malaiyandi:in only one of two places.
Prasanna Malaiyandi:It was on.
Prasanna Malaiyandi:SSD cards as they were filming.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Whatever, whatever their, their video camera, or, I dunno if they, they,
Prasanna Malaiyandi:they weren't using an iPhone, right?
Prasanna Malaiyandi:They were using some kind of, yeah.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:So they have a video camera that's got a, an SD card in it, and then they're
Prasanna Malaiyandi:going to download that SD card onto their laptop and it appears that.
Prasanna Malaiyandi:They just had a nice beefy laptop with a lot of storage on, said
Prasanna Malaiyandi:laptop, and it was, uh, based on the story, it was an SSD card.
Prasanna Malaiyandi:Right?
Prasanna Malaiyandi:That was the, the main storage on that laptop.
Prasanna Malaiyandi:And anyone who has listened to this podcast before knows where this is going.
Prasanna Malaiyandi:Yep.
Prasanna Malaiyandi:Just, and just to correct you slightly though, Curtis, so there
Prasanna Malaiyandi:was actually a third location.
Prasanna Malaiyandi:they do have external hard drives that they do offload raw
Prasanna Malaiyandi:footage to.
Prasanna Malaiyandi:Right, but when they're in the, like their previous data, but when they're in the
Prasanna Malaiyandi:process, right, they've taken a video, but they haven't created the YouTube yet.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:That data lives on their laptop until Mackenzie can finish
Prasanna Malaiyandi:processing it, creating the final YouTube output, and then
Prasanna Malaiyandi:W. Curtis Preston: Yeah, so I, I guess just to make my statement more
Prasanna Malaiyandi:correct, all work in progress is in one of two places, either on the SD
Prasanna Malaiyandi:card or on the SSD in the laptop.
Prasanna Malaiyandi:Completed work is then transferred to hard drives and, um, what happened?
Prasanna Malaiyandi:So like I said, I watch 'em weekly and it's one of the
Prasanna Malaiyandi:things I get the little notification, I'm like, Hey, lemme go check out their video.
Prasanna Malaiyandi:So I went and they were like, uh, yeah, sorry.
Prasanna Malaiyandi:Then I think this was in October of 2023, they were like, yeah, sorry.
Prasanna Malaiyandi:We lost our
Prasanna Malaiyandi:data.
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:I think the title of that episode was We Lost Everything, right?
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:And I initially, when I saw that, I was like, do they have a fire?
Prasanna Malaiyandi:Like they have batteries there, they're living on a farm in
Prasanna Malaiyandi:the middle of nowhere, right?
Prasanna Malaiyandi:And so I was like, did the house burn down?
Prasanna Malaiyandi:Like what happened?
Prasanna Malaiyandi:Did the barn burn down?
Prasanna Malaiyandi:Did they have wildfires?
Prasanna Malaiyandi:But no, their computer crashed
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:And, and by crash and burn, you don't mean literally burn, but just sort
Prasanna Malaiyandi:of crash and burn the uh, the, the, uh, the, the figurative speech, yeah.
Prasanna Malaiyandi:Or figurative speech.
Prasanna Malaiyandi:Um.
Prasanna Malaiyandi:And this is interesting because this is not what I would call.
Prasanna Malaiyandi:The typical data loss story of like an average Joe.
Prasanna Malaiyandi:The average Joe used to have hard drives and hard drives just die.
Prasanna Malaiyandi:They just do their mechanical devices.
Prasanna Malaiyandi:They, you know, uh, somebody, I forgot who told me this
Prasanna Malaiyandi:recently, and I, I really like it.
Prasanna Malaiyandi:They're like, hard drives, do two things.
Prasanna Malaiyandi:They, you know, or the, well, three things.
Prasanna Malaiyandi:They read data, they write data, and they die.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And, and I think if, if the, the, the sort of, the belief is that
Prasanna Malaiyandi:SSDs are far more reliable, right?
Prasanna Malaiyandi:Uh, and they are, right?
Prasanna Malaiyandi:I mean, just statistically speaking, SSDs fail far less often than, uh, you know,
Prasanna Malaiyandi:hard drives with, with moving parts.
Prasanna Malaiyandi:But they do fail.
Prasanna Malaiyandi:We don't entirely know because they're not technical people.
Prasanna Malaiyandi:We don't entirely know what happened here to the drive, but it was to
Prasanna Malaiyandi:use, to use their words like fried.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And on top of that, so I know for this podcast,
Prasanna Malaiyandi:normally we try to keep a couple episodes sort of in our backlog that
Prasanna Malaiyandi:are ready to be edited and published just in case one of us has a conflict.
Prasanna Malaiyandi:So they normally record and then publish, right?
Prasanna Malaiyandi:That week's content or the prior weeks.
Prasanna Malaiyandi:But because like I mentioned, they're building out this new
Prasanna Malaiyandi:place in this remote location.
Prasanna Malaiyandi:They basically had like four weeks worth of content sitting on that laptop that
Prasanna Malaiyandi:was ready to be edited and published.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Which normally never happens.
Prasanna Malaiyandi:And so now they had a bunch more content that they've lost all of a sudden.
Prasanna Malaiyandi:W. Curtis Preston: Y Yeah.
Prasanna Malaiyandi:So they didn't just lose, you know, one week's for the content they lost.
Prasanna Malaiyandi:It sounds like about a month's worth of content, maybe even more than that.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:And uh, and, and again, this is, this is a bit like the episode
Prasanna Malaiyandi:that I just published, uh, that's gonna go live, uh, on the 22nd.
Prasanna Malaiyandi:You know, we, we talked about the, the research data.
Prasanna Malaiyandi:And, you know, the, the, the company Deduce and how that these, these
Prasanna Malaiyandi:researchers and, and, and, uh, doctoral students, how that they lost data
Prasanna Malaiyandi:that is, is sometimes irreplaceable.
Prasanna Malaiyandi:You think about what happens in these people's lives.
Prasanna Malaiyandi:They're filming a story as it's unfolding, right?
Prasanna Malaiyandi:They're filming.
Prasanna Malaiyandi:I'm building,
Prasanna Malaiyandi:They can't go
Prasanna Malaiyandi:backwards.
Prasanna Malaiyandi:W. Curtis Preston: this wall.
Prasanna Malaiyandi:I'm building the roof.
Prasanna Malaiyandi:I'm putting in the plumbing.
Prasanna Malaiyandi:Well, the plumbing's put in now.
Prasanna Malaiyandi:Unless you're gonna rip out the plumbing and go back.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Uh, and, and, and, and refilm it.
Prasanna Malaiyandi:That data is irreplaceable.
Prasanna Malaiyandi:And they, so they lost it.
Prasanna Malaiyandi:And, and boy, did they seem, uh, I did watch that episode.
Prasanna Malaiyandi:Boy, did they seem, uh, defeated?
Prasanna Malaiyandi:What, what did they do at that point?
Prasanna Malaiyandi:so they called up, I think, a repair shop.
Prasanna Malaiyandi:And they took their laptop in and I think they said that
Prasanna Malaiyandi:their motherboard was fried.
Prasanna Malaiyandi:That data is not retrievable.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And they were just heartbroken.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:I think one of the quotes was, I feel so dumb saying this,
Prasanna Malaiyandi:but I should have known better.
Prasanna Malaiyandi:Like clearly I trusted the computer a little bit too much,
Prasanna Malaiyandi:W. Curtis Preston: Yeah, clearly.
Prasanna Malaiyandi:I did wanna bring up thing I, from a previous
Prasanna Malaiyandi:comment you made about SSDs and people thinking they're invincible.
Prasanna Malaiyandi:So like you, I own a Tesla, I don't talk about it much.
Prasanna Malaiyandi:Um, but uh, for a while I was running century mode and I had one
Prasanna Malaiyandi:of those USB flash drives, right?
Prasanna Malaiyandi:W. Curtis Preston: Yep.
Prasanna Malaiyandi:That drive died within a year,
Prasanna Malaiyandi:like completely inaccessible.
Prasanna Malaiyandi:Plug it in, nothing shows up.
Prasanna Malaiyandi:It's just like caput.
Prasanna Malaiyandi:And people don't realize where cycles matter, right?
Prasanna Malaiyandi:How many times you write to that drive, there's only a finite amount.
Prasanna Malaiyandi:Now, if they were editing videos, copying data, and then copying out,
Prasanna Malaiyandi:constantly doing this week in, week out, 'cause the laptop was from
Prasanna Malaiyandi:2019, so it was four years old.
Prasanna Malaiyandi:They're copying data all the time.
Prasanna Malaiyandi:I'm guessing at some point they just hit the wear limit on the drive itself.
Prasanna Malaiyandi:W. Curtis Preston: Yeah, that's possible.
Prasanna Malaiyandi:Um, and, and, and by the way, the, the, the and a person who has, has had
Prasanna Malaiyandi:a couple of dash cams over the years.
Prasanna Malaiyandi:One of the hardest things an SSD does is record streaming video.
Prasanna Malaiyandi:I.
Prasanna Malaiyandi:Nonstop.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And so the, the funny thing is, with your car,
Prasanna Malaiyandi:the well plus he, yeah.
Prasanna Malaiyandi:The funny thing is, with your car, uh, the number of hours of video
Prasanna Malaiyandi:that had to record weren't that many.
Prasanna Malaiyandi:So that's kind of funny.
Prasanna Malaiyandi:But, uh, but yeah, you, if you're, if you are using an SSD, um, you know, a,
Prasanna Malaiyandi:you know, a solid state drive to record.
Prasanna Malaiyandi:Streaming video from dash cams.
Prasanna Malaiyandi:There, there is a, like an extra level of, um, um, endurance level
Prasanna Malaiyandi:that they call it like that, that's specifically aimed for dash cams.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Um, and, uh, I, I doubt that the, that the, the free SSD that you
Prasanna Malaiyandi:had, uh, was one of those Right?
Prasanna Malaiyandi:Well, so it was a USB stick and yes, it wasn't.
Prasanna Malaiyandi:So now I actually run an SD card, like you mentioned, that's
Prasanna Malaiyandi:intended for high endurance, right?
Prasanna Malaiyandi:And so that does a lot, lot better and has been going on for like three years
Prasanna Malaiyandi:W. Curtis Preston: yeah.
Prasanna Malaiyandi:Um, so the, the part that, the the part that bothers me about this story, yes.
Prasanna Malaiyandi:Obviously we know that had they had.
Prasanna Malaiyandi:A workflow that included backing up the data along the way.
Prasanna Malaiyandi:I, I, I, I will say this, I'm, I'm very sympathetic to the challenges of.
Prasanna Malaiyandi:Backing up data as you're working on it, and especially backing
Prasanna Malaiyandi:up significant amounts of video data as you're working on it.
Prasanna Malaiyandi:Um, I, I, the company, you know, when I had my own company a few years ago, we
Prasanna Malaiyandi:used to do a lot of filming in the field and, um, it, one of the hardest things
Prasanna Malaiyandi:was to get multiple copies of the data.
Prasanna Malaiyandi:And the way we did it was kind of interesting.
Prasanna Malaiyandi:The camera that we used had a twinning feature, so you could put two SD
Prasanna Malaiyandi:cards in there and it would film that.
Prasanna Malaiyandi:And what we would do is we would pull one and that would be the the
Prasanna Malaiyandi:just in case copy, and then we just wouldn't overwrite it for a shoot.
Prasanna Malaiyandi:Make sure that we, we didn't pull that stuff out until, you know,
Prasanna Malaiyandi:we didn't override it until we had made sure we had a, a more
Prasanna Malaiyandi:long-term, uh, uh, physical copy.
Prasanna Malaiyandi:But most people don't have that.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Um, and it's a lot of data, so it's, it's very difficult.
Prasanna Malaiyandi:It's shooting at 4K now too.
Prasanna Malaiyandi:W. Curtis Preston: yeah.
Prasanna Malaiyandi:Exactly right.
Prasanna Malaiyandi:Um, you know what they should do?
Prasanna Malaiyandi:They should get a red camera.
Prasanna Malaiyandi:This will solve all that, all that.
Prasanna Malaiyandi:So did.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:Well, so here's one of the other things.
Prasanna Malaiyandi:Is that going to your 3, 2, 1 rule, Curtis, they're not following
Prasanna Malaiyandi:the 3, 2, 1 rule, even with they had an external backup, right?
Prasanna Malaiyandi:A fire hits their
Prasanna Malaiyandi:home.
Prasanna Malaiyandi:Takes out their hard drive, which might be in the same building, or let's just
Prasanna Malaiyandi:say they put it in the barn, right?
Prasanna Malaiyandi:Then that still has the same impact.
Prasanna Malaiyandi:They need to take a copy off site, and maybe now that they have the
Prasanna Malaiyandi:second location that they've built out, maybe they take their external
Prasanna Malaiyandi:hard drives and they keep it there.
Prasanna Malaiyandi:But then it's that practicality of how often are you going back and forth
Prasanna Malaiyandi:and updating that copy and keeping it
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:I mean, you know, you have to find, you have to, you have
Prasanna Malaiyandi:to find that balance between.
Prasanna Malaiyandi:Usability and security, right?
Prasanna Malaiyandi:It, it's the problem that we, that we, that we, um, that we deal with everywhere.
Prasanna Malaiyandi:And I would think that the one thing that they definitely should have
Prasanna Malaiyandi:done is to make that second copy on a different type of device right on, on a
Prasanna Malaiyandi:hard drive versus an SSD, for example.
Prasanna Malaiyandi:Um, and yes, I do think that they should have that other copy, but
Prasanna Malaiyandi:that other copy could be less.
Prasanna Malaiyandi:Less frequently updated, but at a minimum, don't let your only copy of data be
Prasanna Malaiyandi:sitting on a device that if it goes, you're gonna lose a month's worth of work.
Prasanna Malaiyandi:Um, that, you know, could have, that could have, uh, helped them.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Because, you know, they're so remote, getting a, giving some sort of cloud
Prasanna Malaiyandi:backup that's not gonna happen.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:Especially with video, and the best they could probably do is
Prasanna Malaiyandi:starlink, and even that is not.
Prasanna Malaiyandi:Good enough for the amount of data they have to move.
Prasanna Malaiyandi:Uh, the reason I was laughing is I know you talked about keeping
Prasanna Malaiyandi:it on external hard drive.
Prasanna Malaiyandi:So the husband actually admitted in the video, Spencer, that six months in, he
Prasanna Malaiyandi:accidentally erased that external hard drive and they lost all the footage.
Prasanna Malaiyandi:W. Curtis Preston: Ouch.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:So, uh, but he is like, I've never done that again, so it's good.
Prasanna Malaiyandi:But yeah, like you said, human mistakes happen.
Prasanna Malaiyandi:If they had their other copy, then at least they wouldn't have lost
Prasanna Malaiyandi:those six months worth of data, the
Prasanna Malaiyandi:raw
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:I, I think the one part, and I, I started to say it a few minutes ago
Prasanna Malaiyandi:and got, got sidetracked, squirrel.
Prasanna Malaiyandi:Um, is that the one part about the story that bothers me the
Prasanna Malaiyandi:most is that, you know, they took it to, um, you know, their.
Prasanna Malaiyandi:Some sort of support shop, and I don't think that the support shop.
Prasanna Malaiyandi:It's highly unlikely that the support shop was skilled in the
Prasanna Malaiyandi:art of data recovery, right?
Prasanna Malaiyandi:The one piece I would've also liked and it, and it killed me
Prasanna Malaiyandi:because we knew about the story.
Prasanna Malaiyandi:I was trying to reach out to them.
Prasanna Malaiyandi:They're so popular.
Prasanna Malaiyandi:I was trying to message them.
Prasanna Malaiyandi:I tried to go to 'em through Facebook, through LinkedIn,
Prasanna Malaiyandi:through every way that I could do.
Prasanna Malaiyandi:I'm like, Hey, um, you know, uh, have you tried this?
Prasanna Malaiyandi:That would be the one thing that I would've liked to have seen them dry, and
Prasanna Malaiyandi:I'd like for others to think about this.
Prasanna Malaiyandi:They are, they were between, you know, they weren't between
Prasanna Malaiyandi:a rock and a hard place.
Prasanna Malaiyandi:They were just, they were just under the rock.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:They were, they, they had lost a month's worth of work a month or
Prasanna Malaiyandi:more's worth of work, and they.
Prasanna Malaiyandi:What they could have possibly given that this was a revenue
Prasanna Malaiyandi:generating amount of video.
Prasanna Malaiyandi:That data that was on that SSD had a monetary value that
Prasanna Malaiyandi:they could have turned into a.
Prasanna Malaiyandi:A business justification for talking to one of the various data recovery services.
Prasanna Malaiyandi:Now, you know, I don't know how much people know about
Prasanna Malaiyandi:these services just in general.
Prasanna Malaiyandi:Do you wanna just talk about what we're talking about here?
Prasanna Malaiyandi:So these are companies that specialize when other
Prasanna Malaiyandi:companies say, your data's not restorable.
Prasanna Malaiyandi:They're the ones who you call to actually be like, Hey, let me try to get
Prasanna Malaiyandi:whatever I can get off of these drives.
Prasanna Malaiyandi:They may not be able to get everything.
Prasanna Malaiyandi:But they will try.
Prasanna Malaiyandi:So typically with hard drives, right?
Prasanna Malaiyandi:When you used to hear the clack, clack, clack, and then your
Prasanna Malaiyandi:hard drive would crash, right?
Prasanna Malaiyandi:These are the guys you'd call, you'd send them your hard drive, they
Prasanna Malaiyandi:disassembled a hard drive in a clean room, put it the pieces into back
Prasanna Malaiyandi:together in a separate hard drive and try to restore your data, right?
Prasanna Malaiyandi:I don't know exactly what they do on the SSD side, but I'm sure that they
Prasanna Malaiyandi:have similar mechanisms as well to read the data off of SSDs, even though
Prasanna Malaiyandi:your laptop could not technically
Prasanna Malaiyandi:W. Curtis Preston: Yeah, that, and that's the part that that bugs
Prasanna Malaiyandi:me in this story here is that.
Prasanna Malaiyandi:It, it's, it's partly because of the apple, um, architecture.
Prasanna Malaiyandi:And for those of you that don't know all of the apple, you know, uh,
Prasanna Malaiyandi:motherboards, the main hard drive is soldered into the motherboard.
Prasanna Malaiyandi:It's not, it's not something that can be unplugged and handed to somebody, but a.
Prasanna Malaiyandi:And so the computer person, all he can judge is what he can see via
Prasanna Malaiyandi:the mechanics of that motherboard.
Prasanna Malaiyandi:It's highly possible that that hard drive was fine or that that
Prasanna Malaiyandi:SSD was fine, but that it just needed to be connected to something
Prasanna Malaiyandi:that could prop properly read it.
Prasanna Malaiyandi:And that's what these, um, hard drive recovery people would be, is that
Prasanna Malaiyandi:they would be able to, you know, uh, I, I'm assuming uns solder that.
Prasanna Malaiyandi:That, um, drive from the motherboard and then connect it to something
Prasanna Malaiyandi:else that can, can read the drive.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:Or at least maybe get some of your data back out.
Prasanna Malaiyandi:Maybe not a hundred percent, but some is better than none, you
Prasanna Malaiyandi:know?
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:And you know, we're talking about companies like On Track, um, uh, secured
Prasanna Malaiyandi:data recovery, um, drive Savers, you know, we'll put some links in the show notes,
Prasanna Malaiyandi:uh, to the type the types of companies.
Prasanna Malaiyandi:These are the companies that, you know, I've spent my career
Prasanna Malaiyandi:trying to help people not to need.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Um, but they do exist for this exact scenario.
Prasanna Malaiyandi:And the only thing that.
Prasanna Malaiyandi:Truly bother me about this story is that it did, didn't seem that anybody
Prasanna Malaiyandi:was advising them to at least try one of these services and, and so
Prasanna Malaiyandi:we'll never know if they could have potentially gotten that data back.
Prasanna Malaiyandi:Um,
Prasanna Malaiyandi:Well, maybe they still have the laptop around.
Prasanna Malaiyandi:Mackenzie and Spencer, if you just happen to run across this episode, ping us.
Prasanna Malaiyandi:Let us know.
Prasanna Malaiyandi:We'll try to get you in touch with the right people to see what they can
Prasanna Malaiyandi:do, and hopefully you still have your laptop and maybe you can get your
Prasanna Malaiyandi:data
Prasanna Malaiyandi:W. Curtis Preston: I actually reached out to the folks at Secure Data Recovery.
Prasanna Malaiyandi:I know them pretty well, and they actually offered, uh, you know, for
Prasanna Malaiyandi:promo, for promotional consideration, they offered to, to do this for free.
Prasanna Malaiyandi:Uh, so if anybody sees this and knows them.
Prasanna Malaiyandi:Then, you know, um, that that offer is still open.
Prasanna Malaiyandi:And, uh, it would be interesting if we could get a semi happy ending.
Prasanna Malaiyandi:I mean, at this point, that footage is probably not as valuable as it was
Prasanna Malaiyandi:back then, but, um, you know, the,
Prasanna Malaiyandi:But all those other memories you have of your
Prasanna Malaiyandi:kids and you and Spencer, right?
Prasanna Malaiyandi:You could get those back.
Prasanna Malaiyandi:W. Curtis Preston: yeah, exactly.
Prasanna Malaiyandi:Um, so.
Prasanna Malaiyandi:We talked about what they could have done, right?
Prasanna Malaiyandi:We talked about that.
Prasanna Malaiyandi:I, I think that it's a real challenge when you're doing data.
Prasanna Malaiyandi:Um.
Prasanna Malaiyandi:In a remote situation like that where you're creating a significant
Prasanna Malaiyandi:amount of data in a remote situation.
Prasanna Malaiyandi:And so the really only, the, really, the only solution that would be appropriate
Prasanna Malaiyandi:to their scenario is, like I said, copying the data to a local hard drive to make
Prasanna Malaiyandi:sure that you, you don't have that.
Prasanna Malaiyandi:And yes, I probably would make multiple copies.
Prasanna Malaiyandi:Put another one somewhere else.
Prasanna Malaiyandi:Even.
Prasanna Malaiyandi:Even if it, like you said, it's just in the barn.
Prasanna Malaiyandi:Uh, I'm assuming the barn is more than just a barn given
Prasanna Malaiyandi:who we're talking about, right?
Prasanna Malaiyandi:Well, the barn was already existing on
Prasanna Malaiyandi:W. Curtis Preston: Like is it like leaky and stuff?
Prasanna Malaiyandi:That's what,
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:W. Curtis Preston: so maybe that's not the best place to put the other copy.
Prasanna Malaiyandi:it's like a metal
Prasanna Malaiyandi:barn.
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:Um.
Prasanna Malaiyandi:And so let's talk about what, what others can do.
Prasanna Malaiyandi:So one of the very common things that people are at this point are doing is
Prasanna Malaiyandi:actually using the, the iPhone, uh, and their Android to film stuff, right?
Prasanna Malaiyandi:And both of those do have the idea of getting the data,
Prasanna Malaiyandi:uh, replicated out there.
Prasanna Malaiyandi:We had an entire episode.
Prasanna Malaiyandi:Uh, dedicated to properly backing up your iPhone or your Android.
Prasanna Malaiyandi:And really what that came down to as far as I remember was it just, you know, we
Prasanna Malaiyandi:looked at a bunch of different options and the answer that we found that worked
Prasanna Malaiyandi:for, for both was iDrive, um, that it handed, it handled both the, um, the,
Prasanna Malaiyandi:the iPhone, the Android, as well as the Mac and the windows, uh, desktops.
Prasanna Malaiyandi:And for an incredibly.
Prasanna Malaiyandi:Affordable price and, uh, because I think the key for anything is
Prasanna Malaiyandi:that you want to make it as, as sort of unobtrusive as possible.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Um, did that, is that the right word?
Prasanna Malaiyandi:Unobtrusive Inobtrusive.
Prasanna Malaiyandi:Seamless.
Prasanna Malaiyandi:W. Curtis Preston: Lemme just hang on.
Prasanna Malaiyandi:No, I was, I was right.
Prasanna Malaiyandi:I was right the first time.
Prasanna Malaiyandi:Unobtrusive.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:Um, if we can do automated stuff, the, the more automated it is, the better, right?
Prasanna Malaiyandi:And that's what I like about the iDrive method.
Prasanna Malaiyandi:I just put a piece of software on my phone and then it just, it just does it, right?
Prasanna Malaiyandi:It does the same thing on my Mac.
Prasanna Malaiyandi:Um, but.
Prasanna Malaiyandi:If you have to do a manual, if you have no other choice, then
Prasanna Malaiyandi:you, you have no other choice.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:The one other thing I was going to mention, and uh, I don't know
Prasanna Malaiyandi:if this is gonna be a problem for Mackenzie and Spencer, is I.
Prasanna Malaiyandi:A lot of times people keep reusing their same SD cards for their cameras.
Prasanna Malaiyandi:A lot of the other channels I watch, so I watch a lot of YouTube, right?
Prasanna Malaiyandi:So a lot of them, right, they'll be like, oh, my SD card failed, or I lost
Prasanna Malaiyandi:all my footage because the SD card died.
Prasanna Malaiyandi:So you might also wanna periodically replace those, uh, cards, uh,
Prasanna Malaiyandi:proactively rather than waiting for a failure because you might
Prasanna Malaiyandi:lose your first copy of your video.
Prasanna Malaiyandi:Before you even get a chance to put it on your
Prasanna Malaiyandi:laptop.
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:And if, and if you are doing this for a business, uh, I would highly recommend
Prasanna Malaiyandi:you look into a model of camera that records simultaneously to two SD cards.
Prasanna Malaiyandi:Uh, because that, that basically also d helps deal
Prasanna Malaiyandi:with the, what you talked about.
Prasanna Malaiyandi:If you have one dye on you, at least it only dies on one
Prasanna Malaiyandi:of them and not the other one.
Prasanna Malaiyandi:hopefully.
Prasanna Malaiyandi:W. Curtis Preston: Hopefully double disc failures do happen.
Prasanna Malaiyandi:Um.
Prasanna Malaiyandi:Can we think of any other lessons that we can draw from these folks?
Prasanna Malaiyandi:I think no.
Prasanna Malaiyandi:I think just if it's important data to you, back it up.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Don't trust one copy.
Prasanna Malaiyandi:Back it up
Prasanna Malaiyandi:W. Curtis Preston: Yeah.
Prasanna Malaiyandi:And I, I would say that, um, we often say that the backup requirements and
Prasanna Malaiyandi:the backup design should be dictated by the business, and in this case.
Prasanna Malaiyandi:The business was making money, right?
Prasanna Malaiyandi:They, they were making a living doing this, and they really should
Prasanna Malaiyandi:have seen that data as the, it was, it was the product, right?
Prasanna Malaiyandi:And the when you just have to think about that.
Prasanna Malaiyandi:Whatever you're doing that, that you're creating, that is, you
Prasanna Malaiyandi:know, your product then, um.
Prasanna Malaiyandi:That really needs to be backed up, right?
Prasanna Malaiyandi:And you need to figure out a way and, um, and hopefully not wait until like this
Prasanna Malaiyandi:kind of disaster happens before you start
Prasanna Malaiyandi:Yeah, yeah, and I think one of the quotes that
Prasanna Malaiyandi:they had at the very end was, this is never going to happen again.
Prasanna Malaiyandi:And I hope it never does, right.
Prasanna Malaiyandi:I hope that they never run into the
Prasanna Malaiyandi:W. Curtis Preston: It would be interesting to see if like, um, with, um, uh, was it.
Prasanna Malaiyandi:Was it, which one was it?
Prasanna Malaiyandi:Was it Deduce or was it, um.
Prasanna Malaiyandi:Which one was the one, they're like, okay, after this happens, we're
Prasanna Malaiyandi:doing this like 17 different way.
Prasanna Malaiyandi:That was Deduce, wasn't it?
Prasanna Malaiyandi:Deduce.
Prasanna Malaiyandi:W. Curtis Preston: So it'd be interesting to see if, you know, if they have a,
Prasanna Malaiyandi:like a, a like an overkill solution.
Prasanna Malaiyandi:The way Deuced did after it was like, okay, we're gonna replicate it here.
Prasanna Malaiyandi:We're gonna rep, we're gonna do realtime replication at three different
Prasanna Malaiyandi:locations, and then we're gonna have a historical snapshot, and then
Prasanna Malaiyandi:we're gonna store, you know, like we're gonna test recovery weekly.
Prasanna Malaiyandi:That all sounds good.
Prasanna Malaiyandi:Uh, it's just, um, um.
Prasanna Malaiyandi:Cost
Prasanna Malaiyandi:W. Curtis Preston: What's that?
Prasanna Malaiyandi:Yeah, it costs money and it's just also, it's a shame that you had to
Prasanna Malaiyandi:wait until you had a major disaster before you had a proper backup to sign.
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:W. Curtis Preston: So that's what we're just trying to, trying to, um, and then
Prasanna Malaiyandi:also, I'm just gonna add, you know.
Prasanna Malaiyandi:Uh, backup security, right?
Prasanna Malaiyandi:Just make sure that the, that at least one copy is stored in a way
Prasanna Malaiyandi:that if you do have some sort of cyber attack, um, that it's not
Prasanna Malaiyandi:gonna be able to take that copy out.
Prasanna Malaiyandi:And that is either via actual disconnected offline, actual air gapped storage,
Prasanna Malaiyandi:or via, uh, some sort of actual immutable storage as well, that even
Prasanna Malaiyandi:you can't delete if you, uh, wanted to.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:So,
Prasanna Malaiyandi:Yep.
Prasanna Malaiyandi:W. Curtis Preston: all right.
Prasanna Malaiyandi:Well, you know, once again, a little information at the,
Prasanna Malaiyandi:at the misfortunes of others.
Prasanna Malaiyandi:But, um, you know, I.
Prasanna Malaiyandi:Um, that's a good story.
Prasanna Malaiyandi:I remember you, you sent me that link and I was like, oh, that really hurts.
Prasanna Malaiyandi:That really hurts.
Prasanna Malaiyandi:I, I really, you know, it's, it's the thing that I, my whole career, it's
Prasanna Malaiyandi:like anytime I see people that, that lose data where, where a, a relatively
Prasanna Malaiyandi:simple fix would have stopped that data loss, it hurts a lot to see that.
Prasanna Malaiyandi:So I don't want that to happen to any of our listeners.
Prasanna Malaiyandi:So, uh, listen up folks.
Prasanna Malaiyandi:Back that stuff up.
Prasanna Malaiyandi:Um, well thanks for the chat again, and thanks for the, thanks for the story.
Prasanna Malaiyandi:No, thank you Curtis.
Prasanna Malaiyandi:This was fun because like, you know, I watch a lot of YouTube
Prasanna Malaiyandi:and so it was nice to be able to talk about something that I watch.
Prasanna Malaiyandi:W. Curtis Preston: that's true.
Prasanna Malaiyandi:All right, uh, thanks to our listeners and, uh, be sure to subscribe
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Prasanna Malaiyandi:That is a wrap.
Prasanna Malaiyandi:The backup wrap up is written, recorded and produced by me w Curtis Preston.
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Prasanna Malaiyandi:Thanks for listening.