264. Delighting Your Customer Across Their Entire Journey with Matt Spiegel
Matt Spiegel was the creator, founder, and CEO of MyCase and has now moved on to found Lawmatics. Lawmatics provides a software solution for attorneys, principally small or solo firms, that works with their practice management system to address the needs of client acquisition and the workflows associated with that process. It also helps create a backend to service and maintain content with previous clients when they move on. It covers a significant portion of the client journey that is not addressed by the practice management system itself, and it creates an end-to-end system that serves attorneys well.
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