SEASON: 3 EPISODE: 29
Episode Overview:
Emotional intelligence (EI), often referred to as EQ or Emotional Quotient, is critically important in our professional lives and workplace for a multitude of reasons. Its impact ranges from individual performance to organizational culture and even to the bottom line of the business.
In the digital age, where technology and automation are prevalent, the human element of business becomes increasingly valuable. Emotional intelligence nurtures this human element, fostering environments where creativity, innovation, and productivity thrive. Whether it’s through leadership, teamwork, customer interaction, or adaptability, the importance of emotional intelligence in the workplace cannot be overstated. It’s an investment in people that pays dividends in organizational success and sustainability.
To help us understand how EI and AI can complement each other in promoting a culture of inclusion, is my guest, author, speaker, and coach, Theresa Worthy.
Guest Bio:
Theresa Worthy has been a foreign language teacher, a fiction author, and professional speaker. She brings a global perspective and a unique blend of cultural understanding, communication expertise, adaptive teaching approaches, storytelling skills, and empathy to her EI consulting practice.
With these qualities, Theresa offers innovative solutions tailored to help organizations foster connections, enhance cross-cultural collaboration, and cultivate emotionally intelligent individuals and teams.
Resource Links:
Insight Gold Timestamps:
04:25 I went on to college to become a teacher
06:09 Most people confuse diversity with inclusion
07:11 Self awareness is the cornerstone of Emotional Intelligence
08:18 Emotional intelligence is really about relationships
09:07 Emotional intelligence has five basic components
11:17 Emotional intelligence is a skill, it requires practice
13:19 We're all different
15:52 Inclusion is something that we all need to concentrate on
17:14 Memories are lodged in the amygdala
18:53 Only a habit can subdue another habit (Og Mandino)
22:36 I have 30-day journal prompt that I give them
24:18 Every age group, all we need to do is find a way to relate to each other
26:26 We aren't born with the ability to manage our emotions
28:12 We're all influenced by past experiences, past beliefs and past training
29:04 A little neighbor child came over and walked up to my youngest daughter and said:
30:27 A plan of dedicating each day to mindfulness
33:30 How do you avoid, or process the triggers
35:51 Actionable strategies or exercises you recommend
37:22 The majority of communication is nonverbal
38:45 AI has the capability of even helping a person to understand their emotions
40:27 It's very important to be able to put yourself in another person's shoes
42:09 Empathy is very important
44:36 A new book coming out later in the Spring
44:39 Emotional Intelligence, the Underrated Superpower for Professional and Personal Growth
Connect Socially:
LinkedIn: https://www.linkedin.com/in/theresa-worthy/
Theresa’s Resources: https://theresaworthy.com/resources/
Blog: https://theresaworthy.com/blog/
Email: Theresa@theresaworthy.com
Sponsors:
Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/
Resources: https://becomingpreferred-podcast.com/resources/
Next Episode: Achieving Digital Transformation Success with Michael Schank!
