Recorded live at the VISION 2026, host Carm Capriotto sits down with shop owner Pete McNeil and NAPA Auto Care leaders Jason Rainey and Lauren Briggs to break down the impact of the NAPA Team Tool Rebate program. Listen to a powerful real-world example of how the program can energize a team, strengthen culture, and reward performance in meaningful ways.

What You’ll Learn

• How the NAPA Team Tool Rebate program helps offset the high cost of technician tools while building a stronger shop culture
• How Pete McNeil turned a $13,000 rebate into a memorable, morale-boosting experience
• Why the shift from “tech tool rebate” to “team tool rebate” gives owners flexibility to reward the entire team, not just technicians
• Creative ways shops can use rebate funds, from individual tool purchases to shared equipment, and even community support like vocational schools
• How the program aligns the front and back of the shop, encouraging team-wide support of purchasing decisions
• What’s ahead for the program, including improved tracking, communication, and enhanced buying power through supplier partnerships

The NAPA Team Tool Rebate program is more than a financial incentive; it’s a strategic tool for building culture, driving alignment, and showing appreciation in a tangible way. When used intentionally, as demonstrated by Pete McNeil, it can transform routine business spending into a powerful investment in people, boosting morale, loyalty, and long-term shop success.

VISION Hi-Tech Training and Expo: https://visionkc.com/

Pete McNeil, McNeil’s Auto Care, Sandy and Riverton, UT. Pete’s previous episodes HERE

Lauren Briggs, Sales & Marketing Director. NAPA Auto Care. Lauren’s previous episodes HERE

Jason Rainey, Vice President NAPA Auto Care. Jason’s previous episodes HERE