Leaders of busy teams need to deliver feedback that drives engagement rather than disengagement. Feedback is a gift and an opportunity for improvement, but it needs to be specific and focused on behavior rather than the person. Leaders should celebrate wins in public and provide feedback in private, in a one-on-one setting where there is an opportunity for dialogue. Effective communication is key to building an elite team, and empowering managers and engaging employees will help achieve this goal.
| **Timestamp** | **Summary** |
| ------------- | ----------- |
| 0:00:00 | Importance of delivering feedback that drives engagement |
| 0:00:46 | Feedback should be perceived as an opportunity and focused on specificity |
| 0:01:21 | Balancing areas for improvement with areas of success |
| 0:02:20 | Feedback should be framed around behavior, not the person |
| 0:03:38 | One on one conversations are best for feedback |
| 0:04:06 | Feedback should be a collaborative exercise |
| 0:04:32 | Effective communication is key to building an elite team |
| 0:04:47 | Empower managers and engage employees for an elite organization |
Timestamp
0:00:00 Importance of delivering feedback that drives engagement
0:00:46 Feedback should be perceived as an opportunity and focused on specificity
0:01:21 Balancing areas for improvement with areas of success
0:02:20 Feedback should be framed around behavior, not the person
0:03:38 One on one conversations are best for feedback
0:04:06 Feedback should be a collaborative exercise
0:04:32 Effective communication is key to building an elite team