When you are a start-up, how do you lay a solid foundation for your business?

Consider how you feel when you're starting something new and exciting, but there's much uncertainty involved. If that describes you, then this is the show for you.

In today's interview, Susan talks to Alicia Butler Pierre about how a well-built infrastructure is essential for growing a successful business. Alicia Butler Pierre is the CEO of Equilibria, Inc., a 16-year-old operations management firm. She specializes in increasing bandwidth for fast-growing organizations via business infrastructure.

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