Ryan Suydam co-founded Client Savvy in 2004 to help professional firms create fierce client loyalty. He has coached over 300 organizations and over 10,000 professionals on the skills required to be client savvy. His clients are twice as likely to be recommended by their clients, three times as likely to realize above-average financial returns, and consistently attract and retain better employees.
Ryan’s early career was in an architectural firm. He quickly began leveraging technology and process to solve new problems in creative ways, leading to the foundation of Client Savvy. In this fascinating interview, you’ll get the following nuggets and takeaways:
In 2015, Ryan also founded the Client Experience in Professional Services (CXps) group, hosting an annual conference bringing together professionals to share ideas and strategies that advance their firms’ ability to deliver differentiated client experiences, every time. Ryan speaks at events across the world, including national conferences such as the Lean Construction Congress, American Council of Engineering Companies Annual Convention, American Society of Quality, and the Society for Marketers of Professional Services. To contact with Ryan in the US, go to www.clientsavvy.com or connect here…
919 882 3843 or LinkedIn or Twitter: @rmsyudam or Liked your PFA Podcast Interview with Rob Brown" target="_blank">email him directly here>>