Email Marketing and Compliance with Hazel Jones

Artwork for podcast Creating the World's Best Client Experience

Episode 154 • 5th March 2026 • Creating the World's Best Client Experience • Alison Katschkowsky

Alison sits down for a deep and insightful discussion with Hazel Jones, a seasoned copywriter and expert in email marketing strategy. They delve into the often-overlooked significance of email in enhancing the client experience, especially for businesses navigating today's digital landscape.

They start by unpacking the essential foundation of effective email marketing: deliverability. Hazel reveals how common pitfalls like misrouted emails often stem from a lack of awareness about the regulations governing email marketing and the technical intricacies of DNS records. Listeners will discover why it is imperative to ensure their email settings are correctly configured to avoid being relegated to the spam or promotions folders.

As the conversation progresses, they discuss the evolving landscape of email marketing regulations, particularly the increasing emphasis on privacy. Hazel explains the difference between explicit and implied consent when building email lists, offering cautionary tales about the pitfalls of buying email lists and the long-term consequences for sender reputation.

Of particular interest is Hazel’s advice on warming up a domain, a critical yet often neglected step in establishing credibility with email service providers. They explore practical steps for fostering a genuine connection with subscribers through consistent and informative communication. This foundational work isn't just about compliance; it’s about fostering trust and engagement, which ultimately leads to better business outcomes.

Towards the end of their conversation, they look ahead to the future of email marketing, considering potential regulatory changes and their implications for businesses. Hazel's insights serve as a vital reminder of the importance of adapting to ongoing changes in the digital landscape. By prioritizing consent, transparency, and value, business owners can navigate the complexities of email marketing effectively.

HIGHLIGHTS:

2:18 The Importance of Email Marketing

4:17 Understanding Email Regulations

6:06 Setting Up DNS Records

13:18 Warming Up Your Domain

16:00 Building Sender Reputation

17:50 The Future of Email Marketing

25:55 Types of Consent in Email

29:08 Quick Tips for Email Success

connect with Hazel

website: https://hazeljonescopywriting.com

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