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"There's little that you can't do with people behind you." with John El-Maraghy, non-profit professional and Director of ARM
Episode 75th July 2023 • More Than Work • Rabiah Coon
00:00:00 00:32:25

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This week’s guest is John El-Maraghy, non-profit professional, and Director at Archangel Raphael's Mission (ARM).

John is was born and raised in New Jersey where he is currently based. He started his career in impact consulting and then transitioned into non-profit. He made the move when during a time of self-discovery, he he realised he wanted to be of service. 

For John, it is important for him to believe in the mission of the organization that he is working for whether it is non-profit or for profit and in both his full-time job and his volunteering with ARM he has found that. 

ARM was founded to be a support system for people in need. After starting out as a food service organisation, they shifted their focus to health and hygiene interventions providing mobile showers and a mobile barbershop. 

Topics covered:

Career transition

Service to others

Finding your purpose

Treating others with humanity and dignity

Importance of being aligned with an organization’s mission in any type of work

How to get into volunteering

Note from Rabiah (Host): 

You won’t hear it but I had SO much trouble saying the name of the organization! Thank goodness for acronyms. I learned that Archangel Rafael is the patron saint of healing and the work that ARM does definitely serves that purpose. John and I spoke about ARM’s affiliation with a church but how the involvement of the church doesn’t extend to evangelism. It is so important that when any of us set out to do charitable work as individuals or organisations, that we remove personal gain from the objectives and that’s just what happens here. I mention it to John but one thing I really appreciated in our talk, besides how he is going about giving, is the respect he has for the people he is serving in the way he talks about them. It is something I’ve thought about again in editing. I volunteer for a charity that serves the homeless in London and often think about how people are treated depending on their social status.


Sorry it has been so long since the last episode. If you’re listening for the first time, I hope you’ll go back and listen to the 100+ episodes that have been published and join us next time!



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Find ARM

Twitter: https://www.twitter.com/armgives

Instagram: https://www.instagram.com/armgives

Facebook: https://www.facebook.com/armgives

TikTok: https://www.tiktok.com/@armgives

Website: https://arm.gives/

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Mentioned in this episode:

Lava Mae https://lavamaex.org/

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More than Work Facebook, Instagram, Twitter: @morethanworkpod Please review and follow anywhere you get podcasts. Thank you for listening. Have feedback? Email morethanworkpod(at)gmail.com!

Transcripts

Rabiah Coon:

This is More Than Work, the podcast reminding you that your self-worth

Rabiah Coon:

is made up of more than your job title.

Rabiah Coon:

Each week, I'll talk to a guest about how they discovered that for themselves.

Rabiah Coon:

You'll hear about what they did, what they're doing, and who they are.

Rabiah Coon:

I'm your host, Rabiah.

Rabiah Coon:

I work in IT, perform standup comedy, write, volunteer, and of course, podcast.

Rabiah Coon:

Thank you for listening.

Rabiah Coon:

Here we go.

Rabiah Coon:

Hey everyone.

Rabiah Coon:

Welcome back to More Than Work.

Rabiah Coon:

So my guest today is John El-Maraghy and he is the director at Archangel

Rabiah Coon:

Raphael's Mission, also called ARM, which I'll be sticking with cause

Rabiah Coon:

I couldn't say that twice now.

Rabiah Coon:

So thanks for being here.

John El-Maraghy:

No, thank you so much for having me.

Rabiah Coon:

And so, John, where am I talking to you from?

John El-Maraghy:

So I live in Jersey City so right outside of New

John El-Maraghy:

York, but ARM operates primarily in Central and North Jersey.

John El-Maraghy:

So we go probably about as south as the Jersey Shore for those who are

John El-Maraghy:

familiar Not from the television show, the real Jersey Shore.

John El-Maraghy:

And we go about as far north as basically where I live.

John El-Maraghy:

So cover about a 30, 35 mile line across the Central and

John El-Maraghy:

Northern part of New Jersey.

Rabiah Coon:

Awesome.

Rabiah Coon:

That's great.

Rabiah Coon:

And did you grow up in New Jersey?

John El-Maraghy:

Yep.

John El-Maraghy:

Born in Jersey, raised in Jersey, and all indications or that I'll die in Jersey.

Rabiah Coon:

That's what it's seeming like.

Rabiah Coon:

Yeah.

Rabiah Coon:

No, it's, it's cool.

Rabiah Coon:

And I know you're right across from New York.

Rabiah Coon:

I was definitely in Jersey City a few times when I, when I lived over there.

Rabiah Coon:

But what did you start out doing before you were working at ARM?

John El-Maraghy:

So, ARM actually started for me in college.

John El-Maraghy:

So at the time I was in the service industry which I think definitely

John El-Maraghy:

there's a a connection there between kind of the hospitality component

John El-Maraghy:

of what we like to offer at ARM.

John El-Maraghy:

My wife and, well, my then girlfriend, but now wife and co-founder also at college.

John El-Maraghy:

Also a hospitality professional at the time.

John El-Maraghy:

And then after graduation, my wife ended up becoming a nurse.

John El-Maraghy:

She's a nurse right now in New York, actually at the Mount Sinai Hospital.

John El-Maraghy:

And I went on to a career originally in consulting.

John El-Maraghy:

But then transitioned to the nonprofit sector, which is where I currently work.

Rabiah Coon:

Yeah.

Rabiah Coon:

Yeah.

Rabiah Coon:

And it's, I mean, they're a lot different for sure, consulting and non-profit.

Rabiah Coon:

So when you went into consulting, were you doing business development or what

Rabiah Coon:

kind of stuff were you doing there?

John El-Maraghy:

Yeah, so I was working primarily in like

John El-Maraghy:

borderline impact consulting.

John El-Maraghy:

I call it impact consulting.

John El-Maraghy:

So we were primarily doing commercialization and exposure work.

John El-Maraghy:

So things like, like pitch competitions, like very Shark Tanky things to

John El-Maraghy:

highlight new and upcoming technology specifically in the health space.

John El-Maraghy:

And we would work for clients like the IFC, the World Bank, the City of New

John El-Maraghy:

York, Robert Wood Johnson Foundation.

John El-Maraghy:

So very, you know, very nonprofit adjacent.

John El-Maraghy:

But yeah, there's, there was definitely a distinction between my consulting life

John El-Maraghy:

and my nonprofit administration life.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

And then so what brought you to deciding to move into non-profit?

John El-Maraghy:

Well, you know, I think for me that was

John El-Maraghy:

always where I wanted to be.

John El-Maraghy:

Like, actually, one of the reasons I left my consulting role is because the, the

John El-Maraghy:

makeup and culture of the company had had switched more towards traditional McKinsey

John El-Maraghy:

style consulting, where we would kind of just do management consulting and business

John El-Maraghy:

administration and things like that.

John El-Maraghy:

And I've often found that, you know, and I kind of sometimes call it a curse.

John El-Maraghy:

I mean, it's a beauty and a curse, but I really can't work well, you

John El-Maraghy:

know, at at the level that I like to be producing work at, unless I really

John El-Maraghy:

believe in, in the mission of the organization that I work, that I work for.

John El-Maraghy:

It doesn't necessarily have to be nonprofit, you know, it can be for

John El-Maraghy:

profit, but you know, it really does have to be there has to be a mission

John El-Maraghy:

alignment for me, and that's why I knew that if I, if I transitioned into the

John El-Maraghy:

nonprofit world, I would never have to worry about a, a culture shift like we

John El-Maraghy:

had when I was in the consulting world.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

Yeah, that makes sense.

Rabiah Coon:

And especially as things have evolved over time, I mean, people

Rabiah Coon:

are looking for more meaningful or mission driven work and even in our

Rabiah Coon:

lives we try to be more intentional.

Rabiah Coon:

Some of us.

Rabiah Coon:

I won't say everybody.

John El-Maraghy:

Hopefully.

John El-Maraghy:

Yeah, exactly.

John El-Maraghy:

That's the goal.

Rabiah Coon:

Do you know what brought you to that kind of mindset?

Rabiah Coon:

Just cuz I'm someone who relates very, very much to being service minded and

Rabiah Coon:

being of, of the thought that that kind of even mindset about working

Rabiah Coon:

somewhere that you believe in their mission and values is important.

Rabiah Coon:

Whether I do that or not all the time is another thing.

Rabiah Coon:

But do you know what drove you to that kind of thinking and life?

John El-Maraghy:

Yeah, absolutely.

John El-Maraghy:

I appreciate that question.

John El-Maraghy:

So, you know, for me it was very much like a journey of self-discovery.

John El-Maraghy:

So ARM was kind of a expression of a, of a level of maturity that I

John El-Maraghy:

hadn't reached up until that point.

John El-Maraghy:

I was in college.

John El-Maraghy:

I actually, I think at the time that I, it's hard to remember that

John El-Maraghy:

far back, but at the time I believe I was actually working full-time,

John El-Maraghy:

having not graduated college.

John El-Maraghy:

College had kind of gone to the wayside and, you know, I was, I was kind of just

John El-Maraghy:

focusing on living like a young bachelor life going out, that kind of stuff.

John El-Maraghy:

And, and I realized, I had a moment of, of self actualization where I was like

John El-Maraghy:

this is extremely selfish and I could very easily go down the wrong road here.

John El-Maraghy:

And it kind of brought up the, the conundrum of, well, a lot of folks

John El-Maraghy:

who end up like me and are lucky enough to progress professionally, and

John El-Maraghy:

folks who don't, the deciding factor is usually just a support system.

John El-Maraghy:

So that's where we kind of, the initial thought behind ARM was, well,

John El-Maraghy:

can we be a support to people in our community that maybe don't have a

John El-Maraghy:

significant of, of a support system?

John El-Maraghy:

So it was, it was definitely an expression of growth and, an expression

John El-Maraghy:

of appreciation for, for the position that I'm in and, and the ability

John El-Maraghy:

for us to affect change like that.

Rabiah Coon:

Hmm.

Rabiah Coon:

Yeah.

Rabiah Coon:

And that's a big insight to get especially kind of at the age you were at too.

Rabiah Coon:

Cause I think it's hard to recognize, I mean, what is often labeled as

Rabiah Coon:

privilege or, you know, luck or different things like that, right?

John El-Maraghy:

Yeah, that's exactly right.

John El-Maraghy:

Yeah.

John El-Maraghy:

You know, it, it really comes down to luck.

John El-Maraghy:

I mean, you know, I had friends.

John El-Maraghy:

In similar familial financial circumstances that, that that experience

John El-Maraghy:

a significantly more hardship.

John El-Maraghy:

And I had, you know, friends who didn't have as, as much circumstances

John El-Maraghy:

go on to, to be very successful.

John El-Maraghy:

So, you know, for me it really was a realization that, a, a support system

John El-Maraghy:

is, in my opinion, more of a privilege than having money in your bank account.

John El-Maraghy:

There's little that you can't do with people behind you.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

And so besides being an inexplicable tongue twister, for me, there's no

Rabiah Coon:

reason it should be, what is ARM?

John El-Maraghy:

Yeah, no, it is, it's it's impossibly long.

John El-Maraghy:

We always make jokes about that ourselves.

John El-Maraghy:

So at the time when we started ARM and actually grew out of an existing church

John El-Maraghy:

outreach or service, so I kind of got connected to this group after having this

John El-Maraghy:

realization and kind of, it kind of more and more became my responsibility as folks

John El-Maraghy:

moved or got married or, you know, their life took them on a different course.

John El-Maraghy:

And at a certain point we realized that it was, it was important to spin off.

John El-Maraghy:

But before that all church programs within our parish at least needed

John El-Maraghy:

to have like a patron saint.

John El-Maraghy:

And so ours was Archangel Rafael and who was the patron saint of healing.

John El-Maraghy:

But so that's where the name comes from?

Rabiah Coon:

Oh, cool.

Rabiah Coon:

Yeah, and I mean, I don't know, it's like he's easy for you to say.

Rabiah Coon:

I don't know why I kept, I kept thinking, Michael, there's

Rabiah Coon:

one called Michael, right?

John El-Maraghy:

Yeah.

John El-Maraghy:

Yeah.

John El-Maraghy:

There's, I mean, I'm by no means a theologian.

John El-Maraghy:

There's a, there's, there are a couple archangels, I think I wanna say, I, I

John El-Maraghy:

wanna say there's either four or six.

John El-Maraghy:

I could be wrong there, but yeah, there, there are multiple an arch

John El-Maraghy:

Raphael happened to be the one that was the patron and state of healing.

Rabiah Coon:

Okay.

Rabiah Coon:

Yeah, that makes sense.

Rabiah Coon:

I don't know why I'm gonna have to look up Michael, because it's been in my head like

Rabiah Coon:

the whole day for some reason, knowing we were gonna have this conversation and so,

Rabiah Coon:

so right now, are you guys a nonprofit that's not affiliated with the parish,

Rabiah Coon:

or are you still part of the parish?

John El-Maraghy:

Yeah, that's a great question.

John El-Maraghy:

And that's another thing that one of the main reasons we go by ARM is

John El-Maraghy:

because, especially where we are here in like central and North Jersey, you

John El-Maraghy:

know, organizations with religious sounding names tend to be automatically

John El-Maraghy:

associated with evangelistic organizations, which we're not.

John El-Maraghy:

You know, my wife and I are Christian, but we have atheist members.

John El-Maraghy:

We have, you know, Muslim members.

John El-Maraghy:

Like, no, nothing that we do is inherently evangelistic and And so

John El-Maraghy:

it's, that's one of the main reasons we do go by ARM because we want people

John El-Maraghy:

to get the right impression of us.

John El-Maraghy:

There's nothing wrong with evangelistic organizations, I

John El-Maraghy:

just, it's just not what we do.

John El-Maraghy:

That being said, though, we do receive a lot of support still

John El-Maraghy:

from our church community.

John El-Maraghy:

So, I'm a member of the Coptic Orthodox Church in New Jersey

John El-Maraghy:

and a lot of folks there are very generous and very loving people, and

John El-Maraghy:

they continue to support us and we definitely appreciate their support.

Rabiah Coon:

Yeah, for sure.

Rabiah Coon:

And so what do you guys do as an organization?

John El-Maraghy:

Yeah, so, we primarily focus on health and hygiene interventions

John El-Maraghy:

through the lens of hygiene and dignity.

John El-Maraghy:

So initially when we had first started, it was really more food service

John El-Maraghy:

oriented, so making sandwiches.

John El-Maraghy:

We always like to joke that we started making sandwiches

John El-Maraghy:

on the hood of my Subaru.

John El-Maraghy:

Which was very not, you know, health code appropriate.

John El-Maraghy:

But, you know, we've, since we've since learned we don't really

John El-Maraghy:

do as much food service or it's really, it doesn't comprise like

John El-Maraghy:

the center of what we do anymore.

John El-Maraghy:

That being said, we are part of a feeding agency in town.

John El-Maraghy:

We are one of a number of agencies that engage in that kind of behavior.

John El-Maraghy:

But our, you know, hero services or our primary services revolve

John El-Maraghy:

around two major programs.

John El-Maraghy:

The first one is, The big one, the shiny one.

John El-Maraghy:

This is our mobile shower program.

John El-Maraghy:

So we have a trailer with two shower stalls in it.

John El-Maraghy:

We provide free hot showers to folks in need, and similarly along those veins.

John El-Maraghy:

Everything for us is mobile oriented.

John El-Maraghy:

We also have a mobile barbershop that we just launched this year.

John El-Maraghy:

Um, Yeah, which is super exciting.

John El-Maraghy:

So it's a three chair mobile barber shop that we're able to pull into,

John El-Maraghy:

you know, the exact same places that we'd be pulling in for showers.

John El-Maraghy:

So we're, we're looking at probably alternating those

John El-Maraghy:

services throughout the the summer.

John El-Maraghy:

So we primarily operate in the warm weather months, so from about

John El-Maraghy:

early June through to mid-October.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

And how did you come up with the idea that this was the way to go?

Rabiah Coon:

And I'll just say, look, I live in a part of London that, you know, we do

Rabiah Coon:

have a, an unhoused community for sure.

Rabiah Coon:

All over the US you're seeing this.

Rabiah Coon:

I mean, I'm from California.

Rabiah Coon:

I lived in San Diego for years, that it's a major thing there, but, so there

Rabiah Coon:

are, like you said, people handing out sandwiches all the time, though.

Rabiah Coon:

How did you come to decide that showers were the way to go and now haircuts?

John El-Maraghy:

So for us, we initially had started with, you know, food

John El-Maraghy:

service and at the time Rutgers had like a very vibrant food truck culture.

John El-Maraghy:

And so we thought it'd be kind of cool to get like a mobile food truck like a mobile

John El-Maraghy:

soup kitchen, which is still innovative, but much more common throughout the world.

John El-Maraghy:

And actually my wife saw this video of another organization out west that

John El-Maraghy:

kind of, I would say, if not started, popularized the idea of mobile showers.

John El-Maraghy:

They're called Lava Mae.

John El-Maraghy:

She saw that video about four or five years ago.

John El-Maraghy:

Over the last four years, we kind of shifted that focus towards showers.

John El-Maraghy:

And like you mentioned before as well, you know, we really like the idea

John El-Maraghy:

of being able to do something that wasn't replicated in the community.

John El-Maraghy:

There's a lot of social work organizations, there's a lot of

John El-Maraghy:

housing organizations, there's a lot of food organizations.

John El-Maraghy:

There's effectively zero hygiene focused organizations in our area.

John El-Maraghy:

And so it was an, it was an an awesome opportunity for us to provide a, a

John El-Maraghy:

needed service, a service that wasn't currently being facilitated, and also

John El-Maraghy:

allowed us the freedom to partner with a lot of organizations without

John El-Maraghy:

existing in a competitive space.

John El-Maraghy:

So it was kind of a win-win, win.

Rabiah Coon:

And so what impact are you seeing this have on people?

Rabiah Coon:

Because I can imagine just not being able to shower is, I mean, if you go

Rabiah Coon:

on a trip like overseas and you get off the plane, you wanna take a shower,

Rabiah Coon:

so, It has to be a really big impact on someone not being able to do that.

John El-Maraghy:

Funny enough I've actually been talking to a lot of

John El-Maraghy:

people about The Last of Us for this.

John El-Maraghy:

So the, you know, the, the popular zombie and there's like a number of episodes in

John El-Maraghy:

this series or in season one, where like a character finds out that there's running

John El-Maraghy:

water and that they can take a shower and they are like, blown away, you know?

John El-Maraghy:

And so it's, it, it really creates that same experience.

John El-Maraghy:

And, and I'm so glad that, really good actors and and writers have

John El-Maraghy:

kind of included this multiple times throughout the series.

John El-Maraghy:

So I encourage, I don't, I'm not paid by HBO.

John El-Maraghy:

I wish I was, but I, I encourage everyone to, to go watch The Last of Us.

John El-Maraghy:

Specifically, I think it was episode three that, like the one that everyone's

John El-Maraghy:

like very emotionally touched by.

John El-Maraghy:

There's a, there's a, a portion there where a character is like

John El-Maraghy:

offered a hot shower and it's like, it's very invigorating for them.

John El-Maraghy:

It's really the same experience that we see every day.

John El-Maraghy:

You know, I always like to say a shower's not gonna change someone's life, but it

John El-Maraghy:

is gonna change their day and it's gonna make them feel supported in the community.

John El-Maraghy:

Especially as we look at this from a, like a cause area perspective.

John El-Maraghy:

There's an importance of creating more availability for hygiene in our community.

John El-Maraghy:

So showers are a very obvious one, but like, I hate the

John El-Maraghy:

idea of like locked bathrooms.

John El-Maraghy:

So like, you know, bathrooms for paying customer only.

John El-Maraghy:

There are all of these kind of ways that we can discriminate against

John El-Maraghy:

people who lack hygiene access in our community so that the shower is kind

John El-Maraghy:

of the hero product, so to speak.

John El-Maraghy:

But really the goal is to get people to understand the importance of

John El-Maraghy:

cross access for hygiene, because there are moments where we need it.

John El-Maraghy:

I can't tell you how many times I've been out.

John El-Maraghy:

I have my huge hydra flask here.

John El-Maraghy:

I really need to use the restroom and because I look the way that I look,

John El-Maraghy:

there's really a few restrooms that are off limits to me, to be perfectly honest.

John El-Maraghy:

But

Rabiah Coon:

Yeah.

John El-Maraghy:

if I look differently, that'd be a different story.

Rabiah Coon:

Yeah, that's true.

Rabiah Coon:

And, and just the idea too, I mean this one pub I go to, they always let

Rabiah Coon:

people use their, the toilet there.

Rabiah Coon:

And I'm not gonna say which one cause I don't want everyone running there,

Rabiah Coon:

not that I have that many listeners.

Rabiah Coon:

And I asked the manager that one time, I'm, well, I just said, you

Rabiah Coon:

know, I go, it's cool that you guys do that cause not everyone does.

Rabiah Coon:

And he's like, well, more often than not, it's just someone who can't find

Rabiah Coon:

a place to go and they need to go.

Rabiah Coon:

So it's better they go here than go on the street, which a lot of

Rabiah Coon:

people do, or, basically just have a health issue eventually or something.

Rabiah Coon:

And it's interesting to me that it's such a basic thing, but then

Rabiah Coon:

I've, I've been in that situation where I'm like, where can I go?

Rabiah Coon:

I have to go now.

Rabiah Coon:

You just mentioning that, that makes it more I think.

John El-Maraghy:

No, it's so true.

John El-Maraghy:

And, and like the, like the owner of that pub mentioned, there's this philosophy or

John El-Maraghy:

there's the, this belief that if you make certain things illegal or off limits, they

John El-Maraghy:

just disappear and it's just not true.

John El-Maraghy:

You're only gonna have cascading issues associated with that.

John El-Maraghy:

Whether it's that person is now gonna relieve themself on your

John El-Maraghy:

property or that person is gonna re relieve themself publicly and

John El-Maraghy:

then they're gonna get in, in try.

John El-Maraghy:

I don't know what the rules are over there in the uk, but it's a pretty

John El-Maraghy:

serious offense to get caught relieving yourself in public here in the States.

John El-Maraghy:

And you know, again, we talk about cascading effects.

John El-Maraghy:

You could have someone who's right there on the cusp of, of being okay and

John El-Maraghy:

self-sufficient, and they get a court date and then they have to pay for a lawyer

John El-Maraghy:

and then they miss their court date.

John El-Maraghy:

These things spiral very quickly and it's, it's the rule, not the

John El-Maraghy:

exception most times, unfortunately.

Rabiah Coon:

Yeah, totally.

Rabiah Coon:

And how are you staffing the mobile showers?

Rabiah Coon:

And then how are you staffing the, the haircut arm of it too.

John El-Maraghy:

Yeah.

John El-Maraghy:

So the, so the, the haircut component, so we have like, on our board we

John El-Maraghy:

actually have two owners of a barbershop.

John El-Maraghy:

So that's obviously extremely helpful and they've been, in addition to their

John El-Maraghy:

general excitement for our work overall, they've obviously been particularly

John El-Maraghy:

excited about the barbershop component.

John El-Maraghy:

So we generally work with them or other barbershops to

John El-Maraghy:

provide professional barbers.

John El-Maraghy:

That's definitely a big rule for us, that whatever service we're offering,

John El-Maraghy:

we're utilizing a professional.

John El-Maraghy:

And then, we rely very heavily on volunteers you know, every, every setup

John El-Maraghy:

will usually engage at least three volunteers, three to five volunteers

John El-Maraghy:

over the course of three to five hours for a setup, maintaining the

John El-Maraghy:

area, keeping it clean, managing the line, cleaning out the, the shower.

John El-Maraghy:

So we clean every shower after every use, so everyone's walking

John El-Maraghy:

into a nice clean shower.

John El-Maraghy:

And then we also hire a part-time employee to manage our programs in the summer.

John El-Maraghy:

I'd love to make it a full-time employee.

John El-Maraghy:

Fingers crossed that, that that could become the case eventually, but right

John El-Maraghy:

now we're, we're utilizing part-time labor to do kind of the towing and the

John El-Maraghy:

maintenance and, you know, kind of working with the heavy equipment essentially.

Rabiah Coon:

Yeah.

Rabiah Coon:

That's great though.

Rabiah Coon:

And it's like creating a job for someone, opportunity for people

Rabiah Coon:

to volunteer and then of course helping people in the community.

Rabiah Coon:

Have you gotten feedback from people directly who have used the, your programs

Rabiah Coon:

and just what they've said about it and you know, kind of affirmation that yeah,

Rabiah Coon:

this was something that was needed?

John El-Maraghy:

Yeah.

John El-Maraghy:

Yeah.

John El-Maraghy:

There's always a couple that stick with you.

John El-Maraghy:

There was one guest.

John El-Maraghy:

So Fridays is when we provide services in New Brunswick, and

John El-Maraghy:

he's a New Brunswick guest.

John El-Maraghy:

And he goes, Fridays are the day.

John El-Maraghy:

He's like, this is my day to shower.

John El-Maraghy:

He's like, you know, I have to lock myself in a bathroom otherwise.

John El-Maraghy:

So just the like, people plan their day around it and it's, unfortunately,

John El-Maraghy:

it's sad, but at the same time it's also very touching to know that

John El-Maraghy:

we've become such a big part of this person's life because of the service.

John El-Maraghy:

We're able to provide them that they, they build their schedule around us.

John El-Maraghy:

We've had other people say kind of like what you typically would expect,

John El-Maraghy:

someone who hasn't had access.

John El-Maraghy:

That feels great.

John El-Maraghy:

I feel so refreshed.

John El-Maraghy:

Even visually you'll see someone they walk in, they're a little

John El-Maraghy:

grumpy, obviously, they might have had a hard day up until this point.

John El-Maraghy:

They walk out, they look like a million pounds was lifted off their chest.

John El-Maraghy:

It's a, it's a really great and transformative experience,

John El-Maraghy:

especially the, the haircuts.

John El-Maraghy:

I mean, the haircuts are literally visually transformative.

John El-Maraghy:

They sit down in a chair.

John El-Maraghy:

20 minutes later, 30 minutes later, they literally look like a different person.

John El-Maraghy:

So it's all great feelings.

John El-Maraghy:

And we we're very happy to have very positive feedback from

John El-Maraghy:

our guests about the services.

Rabiah Coon:

Yeah, I mean I've seen even like on TikTok or something, like

Rabiah Coon:

someone get a haircut and the change in them and just their demeanor and how

Rabiah Coon:

they can carry themselves cuz they just, they do feel different and they do feel

Rabiah Coon:

more, I'm sure human in a way, right?

Rabiah Coon:

Because I think that's one

John El-Maraghy:

a hundred percent.

Rabiah Coon:

Big thing like you, like, I like that you called the people guests,

Rabiah Coon:

you know, and just kind of seem to talk about them in a way that gives dignity

Rabiah Coon:

where a lot of people don't, you know?

John El-Maraghy:

Thank you.

John El-Maraghy:

Yeah, that's very important for us.

John El-Maraghy:

You know, we, we always use very hospitality focused language,

John El-Maraghy:

so guest services, offerings.

John El-Maraghy:

We always try to frame things as a...

John El-Maraghy:

just like you would when you go to a hotel, right?

John El-Maraghy:

When you go to a hotel, people are thanking you the

John El-Maraghy:

entire time that you're there.

John El-Maraghy:

They're asking you what they can do for you.

John El-Maraghy:

You know what I mean?

John El-Maraghy:

Like in a pipe dream, I'd love to hire someone from like hardcore hospitality

John El-Maraghy:

background eventually to, to run some of the programming for what we do

John El-Maraghy:

because that's definitely, we always say we want to facilitate as close to a

John El-Maraghy:

spa-like experience as we possibly can.

John El-Maraghy:

I appreciate you picking up on that cuz it is a major component of our

John El-Maraghy:

work and we've noticed that there are, you know, we're obviously not the only

John El-Maraghy:

folks that do this in our communities.

John El-Maraghy:

And I, I hazard to say we're the favorite and I think a lot of the

John El-Maraghy:

reason that we're the favorite.

John El-Maraghy:

Is because of the way that we treat folks.

John El-Maraghy:

It's not just, here, use it.

John El-Maraghy:

You know, be thankful that it's here kind of thing.

John El-Maraghy:

You really, you're thanking people for joining you.

John El-Maraghy:

You're thanking people for supporting your work.

John El-Maraghy:

You're thanking people for trusting you because it's a very intimate thing.

John El-Maraghy:

You know, it's, it's easy to go to a soup kitchen and you grab your food

John El-Maraghy:

and you're on, you're on the go.

John El-Maraghy:

You could, there's a lot of, you can make up a story of like, oh, you know,

John El-Maraghy:

I forgot my lunch at home or something.

John El-Maraghy:

It's a very intimate thing for someone to admit that they do need access to a

John El-Maraghy:

shower, and so you have to, you have to really be cognizant of that in the way

John El-Maraghy:

that you provide services to people.

Rabiah Coon:

Yeah.

Rabiah Coon:

Huh.

Rabiah Coon:

Yeah, I hadn't thought of it that way.

Rabiah Coon:

That was really, that's a good insight.

Rabiah Coon:

And so John, when you look at your career and you switched from consulting

Rabiah Coon:

to non-profit and then you're doing a lot of work with ARM as well; first

Rabiah Coon:

of all, what was the transition like to go from consulting to nonprofit?

Rabiah Coon:

Can you talk a little bit about what you're doing in that space now?

John El-Maraghy:

Yeah.

John El-Maraghy:

So, you know when, when I initially had moved over from consulting work so this

John El-Maraghy:

was about three and a half years ago.

John El-Maraghy:

I went from essentially project management consulting.

John El-Maraghy:

So a lot of I, a lot of what I was doing was operating programs for

John El-Maraghy:

sponsoring agencies to fundraising.

John El-Maraghy:

And in that role it was a lot more writing.

John El-Maraghy:

You know, I definitely miss the interpersonal.

John El-Maraghy:

So it wasn't like, I basically never had a call on my calendar.

John El-Maraghy:

My, the whole day my calendar was just writing grants, writing grants,

John El-Maraghy:

writing grants, writing grants.

John El-Maraghy:

And I, I think I, I definitely got, I, I got sick of it to be perfectly honest.

John El-Maraghy:

So, um, I ended up moving back into the operations side of things as a volunteer

John El-Maraghy:

director and and then that was great because that was all ops, I was in

John El-Maraghy:

the field three to five days a week.

John El-Maraghy:

It was very, very engaging.

John El-Maraghy:

But then also I uh, I missed the fundraising component.

John El-Maraghy:

And so in my, my most current role that I moved into earlier this

John El-Maraghy:

year I have the, the pleasure of kind of combining both of those.

John El-Maraghy:

So I do uh, corporate fundraising for a volunteer agency.

John El-Maraghy:

And so what.

John El-Maraghy:

I do is it's a lot of kind of sales and fundraising, person

John El-Maraghy:

to person, fundraising, calling people, managing relationships.

John El-Maraghy:

But then there's also a component of being in the field, making sure people

John El-Maraghy:

are happy with the, the service that they've invested in, in the nonprofit.

John El-Maraghy:

So it's a nice combo and very, very different from the

John El-Maraghy:

for-profit world in that regard.

John El-Maraghy:

You know, in the for-profit world, it's, it's primarily based

John El-Maraghy:

around very strict timetables.

John El-Maraghy:

You're a lot more kind of at the mercy, for lack of a better term of your client.

John El-Maraghy:

In the nonprofit world, there's a lot more partnership oriented work, which is nice.

John El-Maraghy:

So there's, you're a little bit more of an equal partner in that regard,

John El-Maraghy:

and I definitely appreciate that.

John El-Maraghy:

I don't like the idea.

John El-Maraghy:

Categorically, I mean, a across life.

John El-Maraghy:

I don't like the idea of one group having, you know, a ton

John El-Maraghy:

of power over another group.

John El-Maraghy:

I'm more of an equality oriented person, and so in the nonprofit

John El-Maraghy:

sector, when it comes to corporate partnerships, you really are kind

John El-Maraghy:

of working together as partners to achieve a mutual goal of your choosing.

John El-Maraghy:

So in this case, it would be volunteer events.

Rabiah Coon:

Yeah.

Rabiah Coon:

That's awesome.

Rabiah Coon:

And it's cool that you were able to, you've been able, now I'm a

Rabiah Coon:

project manager by trade also.

Rabiah Coon:

I've transitioned outta that role myself.

Rabiah Coon:

But that's, I think once you are one, that's what you, you are in a way, Yeah.

Rabiah Coon:

It doesn't, doesn't change you.

Rabiah Coon:

Your brain doesn't change that much, but I think it's cool that you've

Rabiah Coon:

been able to apply that to go into nonprofit space and also for your

Rabiah Coon:

career, but then also as a volunteer.

Rabiah Coon:

And one thing I wanna ask you about, cause you've mentioned a couple times

Rabiah Coon:

that you rely on volunteers for quite a bit and then you yourself are one.

Rabiah Coon:

And one thing I try to tell people is whatever capacity you have to

Rabiah Coon:

give people will be able to accept that from you if you can give it.

Rabiah Coon:

And I think you're a good example of showing that people might just

Rabiah Coon:

be cleaning the showers or they might be doing what you're doing,

Rabiah Coon:

which is a more director role.

Rabiah Coon:

And so what's your experience been, both as a volunteer

Rabiah Coon:

and working with volunteers?

Rabiah Coon:

And do you agree with what I've said?

Rabiah Coon:

Basically, mean,

John El-Maraghy:

Yeah, I agree a hundred percent.

John El-Maraghy:

You know, I would say And I would also say that, you know, for folks who are looking

John El-Maraghy:

to volunteer, really, think through it in terms of how you want to impact the world.

John El-Maraghy:

Like I, what I always find is like you get a lot of entrepreneurs in in some kind

John El-Maraghy:

of social space because they have a very specific picture of what they wanna do

John El-Maraghy:

and you actually can find a vol almost.

John El-Maraghy:

To a T you can find a volunteer role that will give you that experience if

John El-Maraghy:

you do your homework on like, okay, what cause area am I interested in?

John El-Maraghy:

What kind of volunteer engagement am I interested in?

John El-Maraghy:

Are you the kind of person that likes washing feet, for lack of a better term

John El-Maraghy:

or are you kind of on the road, you wanna do the dirty job or do you wanna do what

John El-Maraghy:

you do as a professional for a nonprofit?

John El-Maraghy:

For example, something that I would love is someone like me who has a

John El-Maraghy:

fundraising background that can join me on the fundraising side, right?

John El-Maraghy:

And that requires skill and it also requires time.

John El-Maraghy:

And that's another thing too, is.

John El-Maraghy:

Are you looking to do one-off volunteer engagements, a couple

John El-Maraghy:

hours here, a couple hours there?

John El-Maraghy:

Or are you looking to do a long service with one agency?

John El-Maraghy:

Are you looking to become an advisory board member or someone

John El-Maraghy:

that's really built into the volunteer staff of the agency?

John El-Maraghy:

I can say from personal experience that if you can think it, your a

John El-Maraghy:

nonprofit of choice probably needs it.

John El-Maraghy:

Even big ones.

John El-Maraghy:

We're just so talent starved in the nonprofit space because there

John El-Maraghy:

are a lot of societal expectations.

John El-Maraghy:

I actually just saw an article on LinkedIn about how they, I forget who it was,

John El-Maraghy:

but they did a study and they said that nonprofits really should be spending close

John El-Maraghy:

to 30% of their income on operate on admin in order to really accomplish their goal.

John El-Maraghy:

And the societal expectation is about a third of that.

John El-Maraghy:

So they, they usually say, people start to, to give a weird look on

John El-Maraghy:

your financials if you're doing more than 10% administrative costs.

John El-Maraghy:

So, so volunteering is a great way to kind of get in the middle

John El-Maraghy:

of that and say, Hey, listen.

John El-Maraghy:

I'm an accountant.

John El-Maraghy:

I can do your books for you.

John El-Maraghy:

It takes an accountant, almost nothing to do, to have one more

John El-Maraghy:

client as, as a bookkeeping client.

John El-Maraghy:

And it means the world to a nonprofit.

John El-Maraghy:

So, whether it's you getting involved individually or getting whatever

John El-Maraghy:

your firm is involved, that's a huge way to make a massive difference in

John El-Maraghy:

whatever cause area you care about.

Rabiah Coon:

Yeah.

Rabiah Coon:

No, that's great.

Rabiah Coon:

So John, one thing I'd like to ask everybody who's on the podcast is

Rabiah Coon:

like, do you have any advice or mantra that you want to share with people?

Rabiah Coon:

Just something maybe that you follow or something you, you think is

Rabiah Coon:

important for them to think about?

John El-Maraghy:

Yeah, that's a great question.

John El-Maraghy:

So I would say Something to think about is something that I like to

John El-Maraghy:

think about is always how can I provide a more dignified experience?

John El-Maraghy:

So whether that's having a I think about people in traffic.

John El-Maraghy:

When you're sitting in traffic and there are folks that are panhandling asking

John El-Maraghy:

for money or supplies or whatever.

John El-Maraghy:

You know, how, how can you have a more dignified experience with this person

John El-Maraghy:

instead of just looking down at your phone or pulling your car up, which

John El-Maraghy:

we've all been guilty of, by the way.

John El-Maraghy:

I'm not, I'm not here to judge people, but a couple things that I, I have tried

John El-Maraghy:

to challenge myself to do in a situation like that would be opening the window and

John El-Maraghy:

saying, Hey man, I'm sorry I don't have anything, but I hope you have a great day.

John El-Maraghy:

It's free, it's easy.

John El-Maraghy:

It affirms the dignity of the person that you're dealing with.

John El-Maraghy:

Another thing that my cousin likes to do, which I love, he takes he makes

John El-Maraghy:

care packages with his wife and he keeps a couple in his car at all times.

John El-Maraghy:

If you're not the kind of person that likes to give out money,

John El-Maraghy:

I don't really get involved in that debate, money or goods.

John El-Maraghy:

But the important thing is that you're offering someone something

John El-Maraghy:

that might be helpful for them.

John El-Maraghy:

So that would be, that would be my mantra or thing to think about.

John El-Maraghy:

How can you always make this experience more dignified for the

John El-Maraghy:

person that you're working with?

Rabiah Coon:

Nice.

Rabiah Coon:

That's great.

Rabiah Coon:

Well, thanks.

Rabiah Coon:

And the last set of questions I have are called the fun five, and they're just

Rabiah Coon:

questions I ask every guest that have nothing to do with what they do or how

Rabiah Coon:

important our conversation just was.

Rabiah Coon:

So first one, what's the oldest T-shirt you have and still wear?

John El-Maraghy:

I actually have a hand me down from my uncle.

John El-Maraghy:

And that is his high school football like a, like a championship shirt.

John El-Maraghy:

Like it lists all the years that they were champions.

John El-Maraghy:

And I wanna say that was from 74.

John El-Maraghy:

So it's got, got, yeah, it was that.

John El-Maraghy:

Is that 60 years?

John El-Maraghy:

Is that 50 years?

Rabiah Coon:

Well,

John El-Maraghy:

10.

Rabiah Coon:

50.

John El-Maraghy:

49 years old.

Rabiah Coon:

Yeah.

Rabiah Coon:

Yeah.

Rabiah Coon:

Cause I was gonna say that's getting close to my age and I'm like, I'm not 60, so.

Rabiah Coon:

Awesome.

Rabiah Coon:

All right, cool.

Rabiah Coon:

That's great.

Rabiah Coon:

If every day was Groundhog's Day, what song would you have your alarm

Rabiah Coon:

clock set to play every morning?

John El-Maraghy:

So back when my car used to like automatically

John El-Maraghy:

play the first song in my library.

Rabiah Coon:

Yes.

John El-Maraghy:

no matter what.

John El-Maraghy:

And I, I'm so glad that car manufacturers have figured that,

John El-Maraghy:

that that is not a good system.

John El-Maraghy:

It was "A Punk" by Vampire Weekend.

John El-Maraghy:

And it's nice and upbeat, so I guess, I mean, I don't know how many times

John El-Maraghy:

I could listen to that every single day for the first time, but it would

John El-Maraghy:

definitely wake me up and it, for at least the first couple times,

John El-Maraghy:

it would put me in a good mood.

Rabiah Coon:

Awesome.

Rabiah Coon:

Yeah.

Rabiah Coon:

That is so, so annoying.

Rabiah Coon:

Totally.

Rabiah Coon:

Yeah.

Rabiah Coon:

And this one is coffee or tea or neither?

John El-Maraghy:

Oh, well, okay, so technically for me it's energy drinks.

John El-Maraghy:

But those are very bad for you and I don't recommend people drinking energy drinks.

John El-Maraghy:

So my second would be coffee, and that's the one that I'm trying to make my first.

Rabiah Coon:

Nice.

Rabiah Coon:

Well, what energy drink do you for though, if you're gonna go that way?

John El-Maraghy:

So I was like borderline addicted to Red Bull.

John El-Maraghy:

I would have two Red Bulls a day because that was

John El-Maraghy:

the deal.

John El-Maraghy:

And that's how they get you.

John El-Maraghy:

It's two for two for five.

John El-Maraghy:

So you just, you, you start off your day, you get two, you drink two, whatever.

John El-Maraghy:

Um, So for me it was Red Bull.

John El-Maraghy:

It was um, and uh, I haven't had a Red Bull since.

John El-Maraghy:

That was my New Year's resolution.

John El-Maraghy:

No more Red Bull.

John El-Maraghy:

So I'm completely off Red Bull, but I will from time to time drink a Celsius.

John El-Maraghy:

I do like, you know, they claim to be slightly healthier.

John El-Maraghy:

I don't know how true that is, but that's, that's the one that I'm drinking

John El-Maraghy:

now whenever I do need an energy drink.

Rabiah Coon:

Gotcha.

Rabiah Coon:

All right.

Rabiah Coon:

Yeah, that's, wow.

Rabiah Coon:

See, had you had a lot of wings for a while?

John El-Maraghy:

Yeah, yeah, yeah.

John El-Maraghy:

I was winged out.

Rabiah Coon:

Nice.

Rabiah Coon:

All right.

Rabiah Coon:

Can you think of something that just makes you just crack up, like laugh so hard you

Rabiah Coon:

cry, or just kind of, I don't know, even chuckle to yourself when you think of it,

Rabiah Coon:

or the last time that happened to you?

John El-Maraghy:

Yeah.

John El-Maraghy:

In general dad jokes.

John El-Maraghy:

I love dad jokes.

John El-Maraghy:

When everyone pops into my head, I just, I laugh to myself, you know?

John El-Maraghy:

It's, I love 'em.

John El-Maraghy:

I can live for 'em.

Rabiah Coon:

Yeah.

Rabiah Coon:

Nice.

Rabiah Coon:

Alright, so the last question is, who inspires you right now?

John El-Maraghy:

So we have a, a, a couple volunteers in the organization

John El-Maraghy:

who um, they're probably about 20 or 21.

John El-Maraghy:

I'm 31 as a, as a comparison.

John El-Maraghy:

So I'm about a decade older than these kids.

John El-Maraghy:

And these young adults, excuse me, And they are like, they hound me with ideas

John El-Maraghy:

and ways to make the organization better.

John El-Maraghy:

And like, whenever I think this is all too much, it's time to just

John El-Maraghy:

focus on my professional life.

John El-Maraghy:

It's, it's these young, idealistic people who take as much time as they possibly

John El-Maraghy:

can to make the world a better place.

John El-Maraghy:

Uh, an inspiration to me.

Rabiah Coon:

Nice.

Rabiah Coon:

That's awesome.

Rabiah Coon:

It's really cool to hear.

Rabiah Coon:

And so just to close out, where do you want people to find you?

Rabiah Coon:

Or if you just want them to look up the organization, what, where do you

Rabiah Coon:

want people to go online and what would you like them to do if there's

Rabiah Coon:

an action you'd like them to take?

John El-Maraghy:

Yeah, thanks.

John El-Maraghy:

So, I mean, obviously we'd never say no to a donation.

John El-Maraghy:

But honestly just getting involved.

John El-Maraghy:

Following us.

John El-Maraghy:

Learning more about the organization.

John El-Maraghy:

So the best way to do that we are at ARM give (@armgives) on all of

John El-Maraghy:

your favorite social media profiles.

John El-Maraghy:

So Twitter, Instagram, TikTok and if, and our website is ARM dot

John El-Maraghy:

gives (arm.gives), so very easy to remember you know, connect with us.

John El-Maraghy:

Come say hi.

John El-Maraghy:

We actually have.

John El-Maraghy:

A couple of events going on.

John El-Maraghy:

We have a, a mixer series going on through the summer, and then

John El-Maraghy:

we have a like a panel discussion event going on in November.

John El-Maraghy:

So if you're around and you want to join in visit arm.gives or @ARMgives

John El-Maraghy:

on your favorite social platform.

Rabiah Coon:

Awesome.

Rabiah Coon:

Well, thanks a lot for being on More Than Work, John, I really appreciate it.

John El-Maraghy:

No, thanks for having me.

John El-Maraghy:

I appreciate you inviting us on.

Rabiah Coon:

Thanks for listening.

Rabiah Coon:

You can learn more about the guest and what was talked about in the show notes.

Rabiah Coon:

Joe Maffia created the music you're listening to.

Rabiah Coon:

You can find him on Spotify at Joe M A F F I A.

Rabiah Coon:

Rob Metke does all the design for which I'm so grateful

Rabiah Coon:

you can find him online by.

Rabiah Coon:

Searching Rob M E T K E.

Rabiah Coon:

Please leave a review if you like the show and get in touch if you

Rabiah Coon:

have feedback or guest ideas.

Rabiah Coon:

The pod is on all the social channels at at More Than Work pod (@morethanworkpod)

Rabiah Coon:

or at Rabiah Comedy (@rabiahcomedy) on TikTok, and the website is more than

Rabiah Coon:

work pod dot com (morethanworkpod.com).

Rabiah Coon:

While being kind to others, don't forget to be kind to yourself.

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