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From Farm Accident to Media Founder: Resilience, Technology and Building a Personal Brand
17th August 2026 • The Upgrade Zone Podcast by Daniel Chrzastek • Dan Cheesecake Media
00:00:00 01:11:54

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From Farm Accident to Media Founder: Resilience, Technology and Building a Personal Brand

From Farm Accident to Media Founder: Resilience, Technology and Building a Personal Brand | Henry Carpenter

At 14, Henry Carpenter survived a serious tractor accident on his family farm. What followed was years of recovery, fundraising, charity work, travel and eventually a move into podcasting, presenting and building his own media company.

In this episode of **The Upgrade Zone**, Daniel Chrzastek speaks with Henry about resilience, failure, personal branding, starting a business with simple systems and knowing when technology needs to evolve with you.

In this episode

• The farm accident that changed Henry's life at 14

• Recovery, mental health and rebuilding confidence

• Raising money through endurance challenges

• Volunteering with Reach to Africa in Kenya

• Building the Down the Farm podcast and Down the Farm Media

• Starting lean with Excel before investing in more complex systems

• Canva, WavePad, CRM and podcast distribution tools

• Lessons from the family agricultural parts business

• Personal branding, content creation and authenticity

• Sales, pricing, customer trust and learning through failure

Key Takeaways:

**Start with what you have.** A spreadsheet can be enough in the early stages if the process behind it is clear.

**Failure creates useful information.** Henry's setbacks in health, media and career direction have repeatedly pushed him towards new opportunities.

**Your personal brand is part of the business.** People often buy into the person before they buy the service.

**Know your numbers.** Pricing, margins, overheads and cash flow matter even when the business is still small.

**Technology should remove friction.** The right tool is the one that saves time or improves control, not simply the newest or most complicated option.

Episode chapters

00:00:17 Meet Henry Carpenter

00:00:52 Growing up on a Herefordshire farm

00:03:37 The tractor accident that changed everything

00:07:25 The air ambulance and emergency response

00:14:05 Mental health, recovery and rebuilding

00:15:38 Fundraising challenges and the start of Henry's media journey

00:19:16 Kenya and Reach to Africa

00:21:40 Technology and administration inside the charity

00:25:22 Building Down the Farm podcast and Down the Farm Media

00:30:12 Why failure can be a powerful teacher

00:31:21 Henry's media tech stack

00:33:01 CRM and systems in the family agricultural business

00:40:15 Starting a new business with Excel

00:44:49 Podcast distribution, costs and monetisation

00:48:21 Personal branding and authentic content

00:52:43 Choosing the right tech stack as you grow

00:56:34 Travel, perspective and personal growth

01:04:04 Sales advice for new business owners

01:10:00 Adaptability, confidence and saying yes to opportunities

About The Upgrade Zone

The Upgrade Zone is a business and technology podcast hosted by Daniel Chrzastek, exploring the people behind businesses, how those businesses actually work and the technology supporting them.

We speak with founders, business owners, operators and technology leaders about business growth, AI, automation, software, systems, operational efficiency and the real-world return on investment from technology.

Connect with Henry:

Instagram: https://www.instagram.com/henrycarpenter2/

Connect with The Upgrade Zone

Podcast site: https://theupgradezone.co.uk/

Spotify: https://open.spotify.com/show/033YcP3LG4sy5NPHimYLlO

Apple: https://podcasts.apple.com/us/podcast/the-upgrade-zone-podcast-by-daniel-chrzastek/id6796156750

Instagram: https://www.instagram.com/danielchrzastek/

LinkedIn: https://www.linkedin.com/in/danielchrzastek/

LinkedIn: https://www.linkedin.com/company/the-upgrade-zone-podcast

Support the show:

https://buymeacoffee.com/danielcheesecake

Transcripts

Speaker:

Feel the rush.

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It's a gravity high.

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Talking tech is the planets fly.

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The upgrades on the show begins.

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Sit right back and let the future's.

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All right then.

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So Henry, obviously

for anybody who doesn't know you,

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even though you have a fair

bit of audience already.

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So congratulations on that one.

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Please introduce yourself.

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You know, give us a bit of an idea of

of who you are.

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From what I gathered

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so far, you are involved in

so many things that the list just goes on.

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So, please, you know. We'll go from there.

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We'll go from sort of halfway for,

I think, maybe the life just, So

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my name is Henry Carpenter.

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I sort of brand myself as a presenter,

public speaker

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for freelance at the moment,

and also host a podcast

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and media company

and ambassador for few charities.

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Nice.

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So the story sort of first started

really when I was 14.

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So we're from a family background

of farming in Herefordshire in the UK.

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So very sort of old fashioned,

beef and sheep farm.

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And we were lambing in 2020.

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So I think the lockdown was about the 15th

of March:

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Yes, yes.

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So as a youngster, as sort of 1314,

you think this is brilliant.

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We're off school. Fantastic.

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So it was lambing season

and that obviously

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for those who aren't in farming

that means obviously we're lambing.

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So they used the mother user

about to give birth

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and we're probably doing about 200,

which is enough.

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You know, you've got 200 users

who are about doing 3 or 4 lambs

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maybe each, maybe 1 or 2,

depending on luck, I suppose.

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So we're really busy and as a 14 year old,

you're sort of you're legally then

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starting to be allowed to do more jobs

than the farm allowed to drive a tractor.

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Okay, on the farm by yourself.

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So my sort of parents said to me,

you can go and do that.

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You can sort of be your own person

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and be a bit more independent on the farm

without having that managership.

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So I thought, this is brilliant,

a good opportunity for me and went

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and started

doing my own stuff on the farm.

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Dad still had to go to work

because he was a key worker.

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He works in the agriculture industry

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and sort of tractor part sales,

so he was still at work.

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So I was left to my devices

a bit to manage the lambing shed,

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which was a 14 year old pretty,

pretty peak and.

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No pressure. A lot, a lot.

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So you were moving

when you have the lambs

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and they've been given birth

and they are basically ready

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to go back out there strong enough.

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So usually give it 1 to 2 days

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while the lambing shed to sort of

get ready to their new life.

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That makes sense. Their newborns,

they get strong enough.

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Some of them might be a bit ill.

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So once they're sort of possibly maybe

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6 or 7 hours born,

they might be strong enough.

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But some take it

maybe a day, up to a day or two

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to get ready to go back out in the field

and they start their new life.

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So part of that is obviously

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you've got to transport them out

to out to the fields.

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So we use old 35 masses.

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So like a really old sort of stereotype

tractors, not everyone does.

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We still use those old ones

for the transport box in the back.

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So these things are indestructible.

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Yeah, yeah, yeah, totally.

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They really, really, really are.

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And we, But the basically sheep and lambs

in there to transfer them to the field.

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So it's one field to have the, the,

the, the doubles in some other triples,

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some have the singles,

so we don't mix them up.

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So this particular day

I wasn't actually putting sheep out.

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I was trying to get some in because sadly

one you had basically lost its,

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lamb.

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So it was it wasn't supposed to be

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in that field in my,

I supposed to transport them back.

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So I thought as a 14 year old I'd go out

and do that myself, be very independent.

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And as I was getting off to close the gate

on the way back,

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I wasn't very successful.

I didn't manage to do it by myself.

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So I was heading back to the farm

to go and get some help.

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As I was getting off these old tractors.

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They don't have any kind of handbrake

or anything.

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Okay, so what we do in the farming

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community is you either will switch it off

and put it in gear.

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So in the old fashioned mechanics

that gear will hold it

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and stop it from rolling.

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But what I did is put the hydraulic box

down to this big sort of metal box

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that can, with a gate on the back,

and it's and closed the bit

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sheep in on the floor.

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So stop it rolling back top

knocked out a gear and left the rev sun

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because you can adjust the revs

on the stick on these old tractors

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you still kind of modern tractors,

but there's no pedal.

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So what they think happened

because I was, knocked

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unconscious is I hopped off the tractor

and I was getting off

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my leg, caught the gear stick

and knocked it forward.

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Oh, and sucked me under.

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And basically whenever my back

and obviously crushed me.

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What did the main

damage was the hydraulic box.

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You've got pressure,

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you know, loads and loads of pressure,

nearly tons of pressure on, on

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through the hydraulic system

that is pushing down on you as that box

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whenever my back

and scraped me about three meters.

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So as you can imagine,

I was on the brink of death.

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It was very I mean, I was very, very lucky

to survive at the time I was on my own.

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And the biggest mistake I think people do

and now, and modern farming

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is that I didn't have a phone on me

either.

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So I was 14 years old, you know, so I

just, I was absolutely shouting for help.

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I think I was unconscious for quite a bit.

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I tried to get back up, but my left side

had completely been pretty much crushed

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and and dislocated by three inches,

that sort of thing.

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So I was just, you know, useless really.

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The tractor was stuck around the field.

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Luckily, it sort of went and,

stood in the hedge and crashed.

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So that was a good bit of luck,

especially the ruts were really dry.

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It could have come back and hit me again.

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And luck just by just pure luck.

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One of the farm workers was Craig,

who's God bless him, he was being working

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for about 40 odd years now

and well, saved my life better

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because he heard me shouting.

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He turned the tractor off he was doing

and just luckily heard me shouting.

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And just at this point

it was all a bit of luck. Really. It was.

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It was a lot of luck.

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Just this point.

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Dad had come home from work as well

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because they were doing shortened hours

and they all raced down the pickup

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and found me.

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They're lying and obviously

we're very distraught at what they saw.

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I didn't have a lot of blood.

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I had a lot of kit on,

so I had a lot of stuff.

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So I don't have a lot of cuts and stains,

but obviously to look at me

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as a sort of from a farming extension

background.

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What's my mum turned up as well?

You think if this back's okay,

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hasn't broken his spine,

he's going to be alright?

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I was like, okay, yeah, I'll probably be.

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They thought us to be okay. I was in there

lying in agony, you know, I was like.

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I. Can imagine. Wow.

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And then like, got to get into hospital

and I was like, as a 14 year old,

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I was like, no,

I don't want to go hospital.

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You know what it is?

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You know, when you're a teenager,

you don't even feel like you you.

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I definitely needed gospel.

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I was dying internally, but, you know.

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You thought you

you walk it off. Yeah. Yeah, yeah, yeah.

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I kept trying to get up

and they were like, you know. No no, no.

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Wow.

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The, the sort of harsh reality of it

on these rural areas

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is that we aren't anywhere near hospitals,

nowhere near

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what we call major trauma centers,

which the centers will deal

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with people who have got serious, serious

injuries and, and injuries.

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So really short example of it

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is but a big amount of luck

into a little story.

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My mum was leant against me.

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Keep my back up.

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He called the ambulance,

they were on their way,

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but they were about 40 minutes away.

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30 minutes away. Wow.

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And I was internal bleeding

so it was a bit

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scary obviously, for everybody involved.

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The police

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actually I think turned up before

because on my age

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the police had to arrive

and obviously the serious team isn't sure.

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And we basically mum was on a, a group.

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She's a structure

and a structure was texting all the group

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saying it's all cancer.

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This is what's happened very,

very briefly obviously just to, you know,

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it had to be done.

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It wasn't like she was ignoring me

or anything.

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And just my luck, one of the

her clients is dad is what you call

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a first responder. Okay. So first upon

as a base rule around the UK.

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They're all voluntary and they're all sort

of X doctors or that sort of thing.

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And and he was only down the road for me.

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So he rushed up and it was him who called

the air ambulance to come and get me,

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because he knew how serious the,

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the event was and how bad injury it was.

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How much of it did you

realize is actually, like, happening?

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Because I can imagine it in the, like,

heat of the moment.

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You just.

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Okay, I'm like, you just said

you tried to get up and and walk it off.

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Let's say you couldn't, obviously,

but you know.

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Did anybody involved

in the whole situation from the start?

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Did you realize how bad it could

potentially be?

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I don't think at the time.

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I guess I think because of this, obviously

down the line, we'll get down the story.

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It got a lot worse.

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But I think at the time, no, it was

very much he hasn't got spun injury.

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He might have broken his leg

or his femur or something.

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I don't think my family did know.

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I don't think I did.

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I think we were very, very scared.

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Also, it was the second week of Covid.

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No one knew what.

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Okay, that's why don't we go to hospital

where no one knew what Covid was

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and obviously was killing

these millions of people at the time?

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It was two weeks into a national lockdown.

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It was. No one knew what you know.

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March 2020, it's brand new.

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So being on the farm,

you were isolated in the UK.

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We felt safe there.

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But I thought, you know,

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you're going into the nearest

play for us as Birmingham,

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so that'll be the nearest place

to be go to for a major trauma.

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So not really.

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I think the doctors definitely did.

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So I see the godsend

and who saved my life as well.

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Was the

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charity on

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the for now and do a lot of work for them

because they basically are

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Vance trauma doctors and paramedics.

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So what you call critical care paramedics

and doctors who are very high level.

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So surgeons on a helicopter,

they get transported to the scene.

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And obviously you can treat sort

of hospital level care at the scene. Yep.

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So they can give you they can be asleep.

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They can be operations that sort of thing.

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Nothing that any kind of normal paramedic

can be prescribed to do. Yep.

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So luckily they were the guy.

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The first sponsor

is X Critical Care paramedic.

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So he knew the severity of the situation.

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He basically radioed

the tower, said like, this guy needs them

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and he needs it right now.

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He's he's doing a bit.

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So luckily I got flew to Birmingham

Women's and Children's Series.

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There wasn't a helipad there

unfortunately now.

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So it was like

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we landed in the school field, I think,

and then five minute journey balance.

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So you know, I'm not going to keep them

go through every single point.

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But effectively what I had done

is just to get my hit by three inches

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tall, all the blood vessels on my leg,

which was the internal bleeding,

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which was the concern, crapped about

five ribs, I think did quite a,

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you know, quite a lot of muscles

had it had five layers on my arm.

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Okay.

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And it basically had bruise all up there.

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That's that sort of thing, you know.

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And that was five layers on. Me in a way.

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It saved you as well because.

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Yeah, if if not those layers, the

the hand would have been shattered.

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Possibly. Yeah. Yeah, yeah.

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It mainly was the back. It went over.

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But the wheel and I always go back to

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this is the wheel

was about that much away from my head.

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So, you know, when I went over me.

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So I just count myself

lucky for that as well.

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Yeah. So obviously a lot happened

very quickly as a 14 year old.

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It was very, very traumatic and very.

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But I think what made it more

dramatic is the fact my parents couldn't

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come see me

because of the Covid situation. Yeah.

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Well I had one parent

for a couple of hours at a time,

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even though you were

had had so much very quickly.

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So we had all of that happened and luckily

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I was, was at the time, okay.

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They put the hit back in

and they said the blood vessels

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should ideally heal us, but interaction

had a week in the hospital.

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Ideally it was going to be six weeks,

but because of Covid they basically sent

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everything I needed to a hospital bed

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and all my kit,

everything I needed back to my house.

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And I literally downstairs

in one of the living rooms

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for about two months,

and I could only up to 40 degrees.

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For about 3 or 4 weeks

because your legs interaction.

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So it's trying to keep you straight.

Yep yep yep.

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So really, I thought escape of a lucky,

lucky sort of thing.

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And I thought by August

I had fully recovered.

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So I was running around.

We were on the Wales.

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We go to a. Well,

that was my next question.

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Like, how long did it actually take you

to recover.

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The initial stuff?

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It was about a couple of months and

I just thought, well, that's, that's that

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I hadn't really I don't think at the time

I really appreciated what had happened.

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I think I was sort of

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trying to

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process it, but also just didn't

quite understand how bad it actually was.

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So, so you know, it was August

and I felt fine.

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And then sort of beginning of September

we're going back to school.

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I was very lucky enough.

I sent to a very nice school.

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My parents worked very hard for that

and I was born in school as well.

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So you're going back to that.

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And I just started having some really bad

pain here, but like, insanely bad.

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I just couldn't walk.

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And obviously chronic pain can affect

your back and everything as well.

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Of course.

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So my my parents being from from us all

being from our culture,

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their question background.

And so I like, you know, kick on.

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You'll be fine.

You're just being a bit bit wimpy.

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And I was like, okay, okay.

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And I just generally wasn't was bad.

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And I was like, I just

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I came to a point in the first two school,

I couldn't even walk anymore.

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I was genuinely like limping everywhere.

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And I was like,

I needed to go and see a specialist.

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But because of the whole Covid situation

there, trying to get an appointment

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to see a doctor and take you

seriously is like a long, long process.

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Sure.

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So I think we saw someone by October

and then I got donors, what you call it

291

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a vast necrosis.

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So the blood vessels in your hip

completely starts to die,

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I see, so everything starts to grade.

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If like an old person,

you know, you've got an old person's hip,

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:

basically what happens with them

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either degrades or their blood vessels

start to shrink.

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And then that's how the bones start.

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Bone density starts to go.

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So it was like a result

of what happened in the first place.

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It just took a little while

to actually show.

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Yeah, yeah,

it was definitely a possibility.

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They gave us

when we when it first happened.

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But I just went over the head and

you're like, you'd really think about it.

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So that was you know,

that was probably the worst six months

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:

of my life, I think, because I basically

I just got worse and worse and worse.

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Your hip just starts to grade

and your leg, you have like

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no functioning left ideologue

pretty much at all.

308

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But obviously your hip injury

will affect everything.

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So my spine has Scarlet

310

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start to form as well

because my whole body went like that.

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Yeah, and sorry,

I know people aren't listening, probably

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can't see

but my whole body went like left left.

313

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All the left side, solid shape around

like a curvature of the spine.

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:

That take the pressure off of that.

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:

Yeah. Yeah, yeah.

316

:

Or because.

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:

Your body's reacting to the injury.

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:

Yeah.

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:

So sinking right.

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Whole body surround

that and make sure it's safe.

321

:

And also your it's.

322

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Yeah there's nothing there to support it.

323

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So it's just collapsing

in all itself. Yep.

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So actually use like a scooter at school

and stuff like that.

325

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So that affects my mental health.

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And that's when I was diagnosed with,

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:

so obsessive compulsive disorder,

which I still have now

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:

also had depression, anxiety, those

sort of things started to form eventually,

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:

and it got very dark at one point,

and eventually I just had to leave school.

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I couldn't

I couldn't do it. I couldn't say,

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:

it got really very bad.

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:

So I was a bit like cross ends, like,

what the hell do I do now?

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:

I'm, you know, I think I was 15 at 16.

334

:

That point I thought,

oh my God, what am I going to do?

335

:

My parents obviously are very worried.

336

:

And because they weren't

a lot of solutions,

337

:

no one's had this kind of injury at my age

before.

338

:

Like nobody I know anyone in the UK

at least had had that.

339

:

I know that like every kid, every now

and then we'll say like,

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:

this was the worst day of my life, right?

341

:

But in your case, like, my God, that's.

Yeah.

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:

Yeah, that's a different level.

343

:

Yeah. I hope it was

definitely the worst day of my life.

344

:

Anyway, but yeah, it was just,

I don't know, it's quite.

345

:

Man's got your head around.

It happened very quickly as well.

346

:

You know, you're talking sort of matter

of 10s in the accident happened

347

:

but then attracted away

and that's what happened

348

:

then you've got years and years

and years in rehab after that.

349

:

And very luckily,

I met the right surgeon at the right time.

350

:

Lakewood.

351

:

Ronan Tracy,

352

:

who did the same surgeries and and Murray

had actually, just through connections.

353

:

And I was kind of pushed to the top

because it was needed

354

:

pop surgeons to sort of took me out.

355

:

Had a resurfacing when I was 16

that we call hip hip resurfacing

356

:

and that sort of me out.

357

:

So I'd 17, 17, sort of beginning 18.

358

:

I was had a great time, great

couple of years, could get back to stuff.

359

:

We did a lot of challenges

at the same time.

360

:

That's where my sort of media

tide of stuff started.

361

:

Okay.

362

:

So when I was 15, 16, before

I had the surgery,

363

:

the sort of really dark part of my life,

we had the second lockdown

364

:

and I decided to walk 54 miles

and 30 days on crutches.

365

:

Wow. Which at the time,

because I could barely walk,

366

:

everyone was upset and saying,

and I could never do it.

367

:

But I was like, I got a

I needed something to do.

368

:

It was.

369

:

It was the air base week with air base

for the challenge,

370

:

and had started the 30th year

anniversary of them.

371

:

They were trying to promote stuff

for people to knock

372

:

down, to go outside and do walks and stuff

like that and raise money for them.

373

:

Yeah, I was like, well,

they've saved my life.

374

:

Let me do something.

375

:

So it was 54 miles as a distance between

two of the air bases, like, let's do that.

376

:

So the first sort of 15 day,

I started doing all over socials.

377

:

First 15 days got quite a bit of traction.

378

:

People started supporting me

and that sort of thing.

379

:

The second 15 days that had just blew up

to a big scale, like people were starting

380

:

to back me with on BBC TV,

just got really quite mad.

381

:

The great exposure to have as well. It's

such a young age.

382

:

This is amazing.

383

:

Yeah, 100%.

384

:

It did teach me

quite a bit about the media.

385

:

Obviously my dream and goal is to do TV

presenting and radio presenting.

386

:

That's what I want to do.

387

:

And I, I think that's becomes because of

partly because that's part of my life,

388

:

I think where I was starting to

in a really dark place

389

:

and with other people creating media,

I could sort of be happy a bit more

390

:

and try and uplift a lot of other people

from what a bad something happened.

391

:

To me. It's all a game of content

these days, isn't it?

392

:

You know, even if you are,

you know, part of the company,

393

:

you still have your own brand,

whoever you are.

394

:

So I think it's a great idea.

395

:

Yeah, it definitely is.

396

:

I think that links down

to the media stuff,

397

:

which we get on a bit

later on in the story,

398

:

but yeah, so had two years of that,

399

:

sort of on and off doing fundraising.

400

:

I did 300 miles on the bike as well

in three days.

401

:

Which was another crazy challenge

I decided to do when I was like 17, 18.

402

:

And then just unfortunately,

the first surgery fails

403

:

and I had worked really hard

for my A-levels in about a month

404

:

and a half months before my levels

had to another have another major surgery.

405

:

I'd have full reconstruction, my hip,

which was just bad luck.

406

:

But, that happened then.

407

:

Since then, it's been pretty good,

and it's just been growing and growing.

408

:

Growing, mental

health sides always up and down a bit.

409

:

I think depending on what situations

you are in and stuff.

410

:

What helped you to

411

:

to keep like the the mood a bit better,

you know, what was the specific.

412

:

I definitely the

the stuff's helps because of the.

413

:

Something to focus. On on

414

:

I think that's why I needed that channel

as well was to something

415

:

to get me through every day

and give me a purpose to keep getting up,

416

:

and that was definitely a big crash

after that as well.

417

:

You had the first sort of

you finished the challenge.

418

:

I think we raised about 16, 17,000 pounds.

419

:

Amazing now,

420

:

and you had that sort of massive

achievement since for that weekend

421

:

we finished on the Friday, loads

of people, interviews with the media

422

:

and that sort of that weekend

and then the Monday it really hit

423

:

everyone's back to work

and it really hit your reality

424

:

and you're back down

to where I was before, effectively.

425

:

And that was a bit like, oh my God.

426

:

This is like, yeah, tough.

427

:

But I think that's a really good life

lesson in that,

428

:

especially if you want to go into media,

there's going to be points

429

:

where people are going to be

430

:

excited to see new stuff,

and then when you aren't producing

431

:

that new stuff anymore,

they weren't really want to know you.

432

:

Yeah.

433

:

And I think celebrities and people

434

:

who have been in the mainstream

media have talked about that quite a bit.

435

:

And I think that's great to have to

look at the time it was a bit shit,

436

:

but now looking back,

it was really good to to have that.

437

:

So, so yeah, that fast forward.

438

:

So now I've done quite a bit work

in the media, a lot of sort of my own

439

:

media company and then also have done

a bit of traveling.

440

:

So I did a gap year

with three months in Kenya,

441

:

working for a children's charity out

there would reach to Africa.

442

:

for such a young person

as yourself, you know, to be involved in

443

:

something like this,

do you have any sort of voice

444

:

when it comes

to the organizational side of the charity?

445

:

Yeah, I, I suppose I suppose I do.

446

:

I'm, I'm, I'm really genius.

447

:

I'm not even on the trustee,

but we have like a whole

448

:

trustee board and stuff like that

and it's all under another trust.

449

:

We went up around another,

450

:

another sort of whole trust

where we have the women's

451

:

group under there and other stuff as well.

452

:

So it's a bit complicated,

but in terms of I'm sort of

453

:

got a fair voice,

454

:

but I will try and I'll try and guide

the people at the charity

455

:

what the right thing is to do,

and I think I know it quite well as well.

456

:

I obviously work over like a year

and a half now, on and off.

457

:

So I understood all parts of it.

458

:

So the, the assets that I bring to it

is definitely the media sort of side

459

:

as well.

460

:

When I went

461

:

when I was out there last month,

we're doing a lot of media stuff,

462

:

and we got a new marketing person

and trying to work with them.

463

:

I have I have a fairly strong voice.

464

:

I have to be a bit careful

because I'm still young,

465

:

so I'm still compared to like 60 year old,

you know, trusty or compared to Mary's

466

:

83 being the whole life of,

of living in Kenya,

467

:

understanding how it all works,

you have to be very respectful.

468

:

But obviously,

469

:

yeah, showcased your ambition and ideas

and that's why we encourage volunteers.

470

:

To come out

471

:

is to come and show stuff your kids

and also how you can help the charity.

472

:

You know, the kids, we can't always

we are still quite someone with a staff.

473

:

We kind of fund a lot of members of staff.

474

:

We have think 25 now,

but only about 6 or 7 of those

475

:

that are actually working with the kids,

looking after them.

476

:

We have four boarding people

477

:

and then we have our like,

health and safety manager

478

:

like Luke, who's like manages

the whole place and, and social care.

479

:

And then we have like goods

in those sort of people.

480

:

So that's why we have to have volunteers,

because they can come

481

:

and look after the kids

and teach them stuff.

482

:

Make sure they're doing their homework,

that sort of thing.

483

:

Helping them, going

484

:

and taking them and walks in the weekend

because they do get bored.

485

:

You know, they are kids.

They want to be venturers.

486

:

So like when I was out there, we did

like a football match and stuff like that.

487

:

So yeah, that yes, yes,

I know I think the answer to

488

:

that is think it's more complicated

than just a simple question.

489

:

Yeah. Okay.

490

:

In terms of the,

491

:

the structure and you've mentioned

how many people are involved, etc.,

492

:

I'm really curious about the, let's say

a bit more like tech side of running it.

493

:

Yeah.

494

:

Are you involved in any of of that?

495

:

It was definitely something we discussed.

496

:

Because at the moment we sort of run off

quite old fashioned.

497

:

I say old fashioned

for like 5 or 6 years ago, but

498

:

we sort of run of the very print

everything off.

499

:

So okay. So.

500

:

Read sort of all the accounts off.

501

:

I don't have a lot to be counting,

but it's very much like printed all off,

502

:

get it signed by 3 or 4 different levels

of authority before it can get approved.

503

:

I think that's more because

the Kenyan system looks up differently.

504

:

A lot of stuff is very old fashioned.

505

:

It's quite interesting really,

because it runs off.

506

:

The Kenyan actually

507

:

runs off like, M-Pesa,

if you've ever heard of that or not.

508

:

So there isn't really such thing

as car machines out there.

509

:

There is for like developed businesses,

but for like the average food shop,

510

:

let's say if I go to the supermarket,

511

:

which just looks very different compared

to like co-op down the road from here,

512

:

you basically

your number is how you will pay.

513

:

So I have. My phone number.

514

:

Yeah, it's in the phone number.

515

:

So I have my Kenyan phone number

and you have them,

516

:

which is like the government run thing

which is linked to the

517

:

to the phone number.

518

:

And I think that's mainly was set up

because of people don't really

519

:

have you don't have a lot

registered addresses.

520

:

You know, a lot of people will live in

like kind of shack kind of build

521

:

houses are still livable in

and the people still might have a job

522

:

as like a school teacher or a businessman

523

:

or have a respectable trade

and a respectable person.

524

:

But just the bank account

system doesn't work so well.

525

:

So there are banks and stuff.

526

:

It does exist, obviously.

527

:

Obviously it does.

528

:

But for the, you know, the

529

:

the way it works is you'll literally

have your account and Pesa account,

530

:

which are

but money into from my bank account.

531

:

And that's

how you'll pay the local people.

532

:

So you're send money to their number.

533

:

Now that you're describing it.

534

:

I think, you know,

535

:

I'm originally from Poland

and there is something called bleak.

536

:

Yeah.

537

:

And it's also like,

538

:

you know,

539

:

so all your banking

540

:

stuff is linked to the phone number and

you can just send money through, you know.

541

:

Yeah, yeah, yeah. Of course.

542

:

Change money using the.

543

:

Okay. That sounds right.

544

:

Yeah. I mean isn't it. It is. It is quite.

545

:

When you first go out, it's pretty mad

546

:

because you're like, oh,

this is a bit odd, you know, from just,

547

:

you know, we just use contactless

so don't we just contactless contactless

548

:

quite cashless society.

549

:

But they're, it's still very cash aside

to the very passive based.

550

:

But to answer your question,

on the structure side of it, yeah, I,

551

:

we're very much like got email system.

552

:

Still we're looking at implementing

probably something that's a bit easier

553

:

for everyone to sign off

rather than having physical signatures.

554

:

But again, we're still a charity that

555

:

there's a lot of its time

into more other stuff

556

:

at the moment rather than the

than the sort of computing side of things.

557

:

But that's again,

558

:

when people who support us

might have assets to be able to do that.

559

:

Yeah.

560

:

Not a lot at all.

561

:

True. Oh, that's that's great.

What a story.

562

:

Thank you very much.

563

:

No, it's it's brilliant

to bring it to be invited on anyway.

564

:

And yeah, it's, it's so much to it

and I just so much looking forward to it.

565

:

I'm really looking forward to

566

:

what the next year

or so will bring the presenting stuff's.

567

:

Be honest with you, it's

sort of all a bit of a mess.

568

:

I'm still trying to figure it out. Still.

569

:

Well, you've got plenty of time. To do so.

570

:

Yeah. No pressure.

571

:

And I think, you know, I've just started

my media company as well, and I'm trying

572

:

to build that,

that up as well as the podcast.

573

:

But I kind of decided that realistically,

presenting isn't going to get you

574

:

as a as much income.

575

:

But also I grow

all the projects on the grow.

576

:

So it's it's about doing it

all together in one, I think.

577

:

Are you able to share

anything around your sort of future plans?

578

:

Yeah, 100%.

579

:

You know, presenting.

580

:

Can you can you give us a glimpse?

581

:

I think so at the moment we just

we've just launched down the farm media.

582

:

Okay.

583

:

So the Down

e Farm podcast was started in:

584

:

Oh, gosh.

585

:

23 I think when I was 17, 18. Okay.

586

:

And when we

when we first had we were awful.

587

:

It was it was bad.

588

:

Like we had some really good guests

589

:

and get me wrong,

but I didn't know how to edit.

590

:

I didn't know how to use audio.

591

:

I didn't know how to, you know,

present or interview at all.

592

:

And I'm still learning now, that's

a brilliant thing about the podcast.

593

:

I started it.

594

:

It's called down in the farm, hence

because of the original accident.

595

:

So I brought my the listeners and viewers

back to where my journey first started.

596

:

I call my sort of

I've learned a lot of life skills

597

:

and live lessons at a young age,

and I want to try and again.

598

:

It's uplifting, isn't it?

599

:

It's been

in that environment of uplifting.

600

:

So that's what the charity, not charity.

601

:

That's what

the podcast is basically based around.

602

:

So we get guests from all walks of life

and basically

603

:

bring them down to my safe space.

604

:

But I've sort of grown

that over the last couple of years.

605

:

It's been on and off.

606

:

I've done we call, we've done

series of it, and I kind of find

607

:

I series don't really work on a podcast.

608

:

I think you have to be quite consistent

to keep that viewer.

609

:

If people are gonna create

that part of the week to listen to you.

610

:

You've got to make sure you deliver.

611

:

Yeah, and I think that's

a media side of stuff as well.

612

:

So we've created that

and that's got a fair

613

:

bit of following now,

and I'm really happy about that.

614

:

And it's still taking a lot of work.

615

:

We're still audio based which hopefully

they're going to get visual soon.

616

:

Hence you've been helping me

teach all this sort of stuff.

617

:

And now we've just launched Down the Farm

Media, which is a media company,

618

:

which now Down the Phone

podcast sits under. Okay.

619

:

We offer marketing.

620

:

So additional market research

for maybe where you need social media,

621

:

maybe where your company's gone wrong.

622

:

Events could be weddings, birthdays,

those sort of things

623

:

on a slightly smaller scale than large

scale at the moment in terms of videos

624

:

and also audio,

whatever you want us to do,

625

:

we audio and visual

and then also social media posts

626

:

so we can create

sort of videos for you guys.

627

:

We can do that

initial sort of marketing research,

628

:

and then we can do the social media site

and actually run it for you,

629

:

which we,

our first client were actually doing.

630

:

Now he's got six businesses and we've

done a whole like market research for him.

631

:

We've told him where he needs

to improve and stuff and he's like, right,

632

:

you guys just run it.

I'll give you full control.

633

:

So that's racking.

634

:

Especially sort of being

not I've had I've had plenty experience.

635

:

I've done it for a couple of years now.

636

:

So I kind of decided

if I'm going to grow my podcast

637

:

and grow my audio sort of, and vigil

638

:

lessons and like, learn lessons about it

and how it to improve.

639

:

I think you've got to take those skills

640

:

and put them somewhere else as well,

which I have, which I'm trying to do now.

641

:

And what's the idea behind the podcast?

642

:

Are you planning to use it as a vehicle

to boost something else,

643

:

like another part of your business,

the media side or.

644

:

I think I think they do coincide now.

645

:

We haven't had any kind of sponsorship

or anything like that.

646

:

And now I can like, say like down the farm

media is going to be our main sponsor.

647

:

But I fear yeah, I think that's the idea

also just presenting experience.

648

:

I, I obviously the, the goal is idea.

649

:

I want to go into sport presenting.

650

:

I my dream would be like

doing the Olympics, something like that.

651

:

Because I think that really sort of

652

:

embraces everything that I've been trying

to talk about and be passionate about

653

:

for the last couple of years,

for all sorts of media stuff I've done.

654

:

That's the goal, and I but I have to

there's no easy way

655

:

doing it in this day and age.

656

:

I've I've tried, honestly.

657

:

I've tried every route

in the last couple of years.

658

:

I've done sort of I've gone I've, I've,

I've failed.

659

:

You know, that's a big example.

660

:

I, I have failed and failed

and failed and failed

661

:

and I'm just still trying to learn.

662

:

But I feel like failure is such a big,

teacher in life.

663

:

100%. Because you're not gonna.

664

:

Why would anyone ever think that you're

gonna be on this life or on on this,

665

:

like, planet, and you're gonna immediately

get the job or immediately succeed?

666

:

Does it happen? Does it like you?

You don't know what you're doing.

667

:

You're not going to succeed.

668

:

Unless you have a powerful parent

or an uncle.

669

:

Unless you just have.

670

:

It's all about contacts.

It really is. Absolutely.

671

:

You know, I got really humble.

672

:

I went to a job interview up

673

:

in, like I said now because I was done,

but I can ask the racecourse okay.

674

:

For for my family were in horse

racing and sort of,

675

:

background and a question

to, to do television there.

676

:

And I didn't get the job,

I didn't even get the internship.

677

:

But, it was really good just to have

that experience of going and meeting.

678

:

I was interviewed by Nick luck,

actually, himself.

679

:

He was

he actually runs a really special podcast,

680

:

and it's a really big sort of TV presence

in that world.

681

:

So, you know, I, I think I've only ever

really got to Africa,

682

:

South Africa, I've only really done

because I failed in the first place.

683

:

I never got a proper internship in TV.

684

:

I never did lots of things

I wanted to do back then that I never

685

:

either either pursued or didn't get or,

you know, I, I mean, they were talking

686

:

couple of years ago

now, lots of different stuff.

687

:

My outlooks changed

and what I want to go to now.

688

:

And hence with down the farm media,

I didn't.

689

:

I've only started it

690

:

because the TV stuff and the racing world

didn't work out for me some months ago.

691

:

So I think failure is definitely

692

:

a big sort of teacher

and can be such a blessing as well.

693

:

And yes, but it motivates, doesn't it?

694

:

Yeah. There's an element of like.

695

:

Me to go further there.

696

:

You feel like

if you just didn't get if you didn't,

697

:

I mean, it wouldn't make sense

if you didn't fail.

698

:

If you're not doing if not Faine,

you're not doing something right.

699

:

I think that's I don't know who that,

but someone said that to me.

700

:

Well, I watched on the video.

Someone said, you're not failing.

701

:

You're not doing it right.

702

:

Or if you're not, you're not even trying

703

:

because you're not pushing yourself out

your comfort.

704

:

Zone 100%, 100%.

705

:

But again, you know, for you,

you know, to be at such a young age,

706

:

being exposed to so many things already,

you know, all you know, people,

707

:

all walks of life, you know, charity work,

you know, all these kind of things.

708

:

What an amazing baggage

to bring into any situation, right?

709

:

It gives you the versatility.

710

:

Very versatility.

711

:

You know,

it gives you the confidence as well.

712

:

You know you know you walked in,

you know like we've known each other for

713

:

you know a couple of years

at least. Right.

714

:

You know and I love it

because, you know, there's

715

:

so many people who are just like,

you know, afraid of life.

716

:

Yeah, exactly. Days.

717

:

I mean, in terms of the, you know,

organization that you are building, right?

718

:

Can you share anything on the tech side?

719

:

You know what you're leveraging,

what you're using.

720

:

You know, obviously this is a big

part of the show. So yeah. Of course.

721

:

So at the moment we use different

we do an audio software.

722

:

Okay.

And then we do a sort of video software.

723

:

We use a different few ones.

724

:

I actually use, believe it or not.

725

:

And what might be against me,

I actually use Canva

726

:

for a lot of our poster stuff,

so I find it quite interesting.

727

:

Well, I find it very easy.

728

:

And when you say Canva,

just the basic one or the AI version.

729

:

Oh, okay. Yep.

730

:

I don't really use it.

731

:

Again, the AI topic,

732

:

but not really the AI stuff,

mainly Canva for those sort of things.

733

:

The audio software

I use is something called wave pads. Okay.

734

:

You might have heard of pair subscription

for it, but basically got everything

735

:

you ever, ever wanted on there.

736

:

Didn't they have like a lifetime option.

737

:

So you pay once and it's like yeah okay.

738

:

Yeah yeah, yeah.

739

:

So I think it was like

something like 50, 50 pounds.

740

:

I think it was something really cheap

just for,

741

:

you know, a lifetime of love of it. So.

742

:

Yeah.

743

:

So what we can do obviously in terms

of how the podcast works,

744

:

because we're still audio

745

:

individual, we'll create templates on

something like Canva or maybe some other

746

:

AI stuff.

747

:

Okay.

748

:

It's honestly it changes very,

very quickly what I see systems we use

749

:

in terms of that, we can

then edit all together

750

:

on a, on a video software

where we can obviously put the audio

751

:

audio clip,

which is the main, and then a cover photo

752

:

in terms of how we're distributing it,

it's very much just upload.

753

:

There's no way you don't pay anyone

to do it. It's definitely serves.

754

:

I know they're companies

that you can pay to do it.

755

:

But that's very basic.

756

:

I do software

I have worked with off there.

757

:

It's quite complicated.

758

:

So we found business

which tractor parts, which is.

759

:

Okay. We call non-original parts.

760

:

So you've got OEM parts

for tractor machinery, which are like,

761

:

let's say you've got the brand John Deere,

which I think everybody would know.

762

:

It's the most generic like tractor really.

763

:

Let's say you've got a steering wheel

for a John Deere.

764

:

It's probably worth 1,000 pounds for ever.

765

:

If it's original,

when it's bought from the John Deere

766

:

company, it's bought from someone like us,

which is a replica make.

767

:

It's what, 100 pounds?

768

:

That's it.

769

:

That way I see.

770

:

So what we use there

for a lot larger scale.

771

:

So we go from a small scale of audio

and software

772

:

for a project that I'm working on.

773

:

But the stuff that I can take from,

774

:

like the CRM we use there,

which is everything on the one system.

775

:

So you've got sales

to stock, the purchasing,

776

:

to invoicing, to credibility.

777

:

Yeah, which can be a bit of a pain.

778

:

And then it can also

create a lot of problems because if you're

779

:

let's say you're in a sales

and you are distributing.

780

:

So we have obviously accounts

Ferdy de accounts because people like

781

:

who are long farmers or contractors

who want to pay every single time

782

:

they come in, they need to grab something

783

:

and go on to the account

and their accounts on there.

784

:

All the information is on there.

785

:

So you like, let's say, a drum of oil

worth 138 pounds

786

:

or something like that onto their account,

and that's bid into the system.

787

:

Obviously through tracking traceability,

you can see who's book that in

788

:

and who hasn't booked that

and that sort of thing.

789

:

So let's say if the booking is

if the stock control is wrong,

790

:

that can create a lot of whole lot

problems.

791

:

There are a lot of problems that are like,

especially when you work in a team

792

:

that might blame each other as well.

793

:

Like, you know, if you say, oh, wasn't me,

it wasn't me, it was me.

794

:

We can actually find out

because your user will tell. You exactly.

795

:

In the first place.

796

:

And then also if you actually actually

put it in, then it might tell accounts

797

:

that you've we've paid for it,

798

:

that sort of thing,

and then you haven't actually got it.

799

:

So it can be.

800

:

But it also is brilliant because you can

really trace anything from any part.

801

:

And I think

when you're working with people

802

:

who are we use a company called Profit

Plus who are based in Worcester.

803

:

Well,

our our logo is their original brand name

804

:

and their base in, well, our sector is

based in Worcester and Broadway.

805

:

We pay quite a lot of money for them.

806

:

Don't get me wrong.

807

:

But then that also links to our website,

808

:

which is really the brilliant thing

about it, because you can have basically

809

:

the CRM, CRM system with all the customers

names and stuff on it.

810

:

But then in terms of the pricing

and availability, you can plug that all in

811

:

on the CRM system

and it'll go up to the website automatic.

812

:

So do you let customers

813

:

look up their parts of what

they would like, themselves or.

814

:

Be on the website? Okay.

815

:

But we just at the moment

it's it's a bit different.

816

:

We on the website will just make them

aware that their price will be different.

817

:

Okay.

818

:

But it is different

if they have an account on the website of.

819

:

That I see.

820

:

Okay, so

821

:

our website is different, but we also work

with very, very big brands in the UK.

822

:

One of them is called cramp UK.

823

:

Who are the biggest UK

agricultural supplier?

824

:

Okay.

825

:

They have recently been really working

on their sort of online credibility

826

:

and so how people are going to use them

in the future, that makes sense.

827

:

So what they call chaos.

828

:

So getting obviously parts

next day delivery to the front door

829

:

rather than having to get them

830

:

into a stockist like us

and then distribute them to everyone else.

831

:

I see.

832

:

So you think that probably cut us out,

833

:

but they haven't got the clientele

unless they have us because they.

834

:

So we get try

and get the sign up for them.

835

:

So what we can offer then customers to do

is we create them

836

:

their own sort of accounts, logins

for the supplier system.

837

:

And then on the supply system

they'll log in

838

:

and they'll have their own discounts there

839

:

that we can set their discounts

on that system. Yep.

840

:

So technically we're bidding them from us.

841

:

And then we just pay the supplier

842

:

what we need to pay in terms

of how much it cost us.

843

:

So when we when we make our margin.

844

:

Yeah.

845

:

So yeah, definitely that, that,

that is the biggest market at the moment.

846

:

It's definitely the next day

sort of delivery stuff.

847

:

People want to click and get it next day.

848

:

And for something like a,

I don't know about all the way to like,

849

:

hey, Bob Tyne, which is like for a

hey machine.

850

:

You know, it's pretty credible

that you can get that next day

851

:

rather than the old fashioned way.

852

:

We've been spoiled by the Amazon

basically.

853

:

Yeah. But I, I would not yeah.

854

:

I can't imagine how you can do this

with this scale of of em,

855

:

you know, like machinery, right?

856

:

You know, because it's all big,

heavy stuff.

857

:

So, so it's mainly like,

we have to use, like, implement drivers.

858

:

So like DPD or TNT. Fedex. Yep.

859

:

Which is where it goes wrong in terms

of the traceability on the system.

860

:

I see. Okay.

861

:

So we our RTM systems built into us.

862

:

So it's like our company names Carpenter

Goodwin Outdoors that that'll be

863

:

all of our stock,

all of our customers or accounts.

864

:

Okay.

865

:

You know, other things that will include

in your, in your business, not

866

:

poor people, all of that,

but in terms of us using supplier

867

:

and using their systems,

that's where it can go wrong

868

:

because they, they,

they won't list where it is.

869

:

They'll say in transit.

870

:

And the custom said, oh,

871

:

supposed to be only two days ago and

you have to ring up the actual supplier.

872

:

Oh, sorry, it's still in Sweden,

you know, on a ship there.

873

:

And the customer's started to do a job.

874

:

So that's where the difficult part is.

875

:

I don't know if there's anyone other good

is going to make something

876

:

that can fix that, but that's just

tracing ability from different.

877

:

It's tricky because it relies heavily on

who is reporting what.

878

:

Right.

879

:

You know, I've seen parcels many times.

880

:

Stuff that I would over there.

881

:

It was on a ship somewhere.

882

:

Yeah, yeah, yeah I did.

883

:

Well, I can only imagine from China

because it took like a month to get here.

884

:

And for the entire time it's

this just says it, it was shipped.

885

:

Right.

886

:

And you've got no indication

of when it actually is going to arrive.

887

:

It's just like,

oh, it's in transit. Yeah. Exactly.

888

:

Where I mean, it's sometimes it can say,

oh, it's, opposite sides.

889

:

It can say, oh, it's in, it's in Germany

or Switzerland with some

890

:

like West European sort of, buildings

891

:

are for like the lot of these companies

in terms of the manufacturing.

892

:

But then it can be

whether you like that afternoon.

893

:

That makes sense. Yeah.

894

:

So that's

895

:

it makes a bit of an embarrassment

as well, I think, for us as the supplier,

896

:

because it's a bit like, well,

the stock is sorry.

897

:

But that's,

that's really what I've mainly learned.

898

:

And I think I've learned that by 1920,

so that I made a lot of mistakes.

899

:

Get me wrong,

I've a lot of things for the wrong people.

900

:

The worst thing is when you have to try

and book people's stuff to them,

901

:

but then it's

for a different person of that.

902

:

Oh I see okay. So

and then delivery address it.

903

:

So yeah, I, I made a lot of mistakes.

904

:

But learning all of that stuff really

makes you think when you're

905

:

in the audio software or the video

software that it's a lot easier.

906

:

Yeah.

907

:

But then again.

908

:

Yes, I know it's very different.

909

:

But I think if you're somebody who's

watching this as a who wants the entity

910

:

you've got going to make failures and

you're going to make mistakes on any sort.

911

:

Of course. Yeah.

912

:

And you know, your,

your boss, your bosses will say,

913

:

oh, yeah, no, I never made those mistakes,

but they definitely did.

914

:

Yeah, yeah yeah, yeah.

915

:

No, I mean, you know,

that's the way to learn, right?

916

:

You know, you've got to fix something

that you've broken in the first place.

917

:

You know, you gotta you know, you gotta,

you know, learn how to.

918

:

Have to swipe the whole thing

and just start it again.

919

:

Very true.

920

:

I usually do a lot of people

go just click controls

921

:

and like,

no, I'm just gonna just start it again.

922

:

And the company that you've started.

923

:

So have you implemented any like software

so far like, you know, CRM or anything.

924

:

In it? No.

925

:

At the moment I'm I'm going to be honest,

guys, I'm very basic.

926

:

I've just done Excel spreadsheets

and link them all together.

927

:

But that's a very good point, you know,

928

:

because it just goes to show

929

:

that you can still run a business

with a very, very basic setup.

930

:

You can.

931

:

So it's just the way you manage it, right?

Yeah, exactly.

932

:

You just have to keep things tidy.

933

:

Every business I've worked in

934

:

and I called charity business as well

that I've also worked in.

935

:

But, you know,

936

:

I think every single one I've ever been

part of

937

:

has worked, has operated differently.

938

:

Like the my family business is totally

939

:

when I was in corporate events

that I was totally different system.

940

:

Because we were employing

hundreds of people.

941

:

We we in terms of corporate events, we

I was on like the, logistics side.

942

:

So I get all the stuff to site

and then make sure there's enough bars

943

:

there or enough kegs of beer

and that sort of thing.

944

:

And we're based in the middle of nowhere,

and we'd have to drive like 4 or 5 hours.

945

:

But then the other side of the business

is that people to work

946

:

the bars at the events. Yep.

947

:

So I'd be like a member of staff

and I'd have a, a payroll on the payroll,

948

:

but these guys would be freelance

and they come in.

949

:

So their system

had to be a lot more complicated

950

:

because they'd have to freelance people,

you know, on the app

951

:

and they'd sign up for a shift,

that sort of thing.

952

:

So I've worked in business with that.

953

:

But, you know, even I've only just started

the really for me, all I need to do

954

:

is just do Excel spreadsheets in my in

my eyes, I might be wrong.

955

:

Some people

956

:

operate differently, but me at the moment,

Excel spreadsheets of, content.

957

:

So content recording in terms of

when I'm going to be releasing stuff,

958

:

when this can obviously you can use

AI maybe for this if you wanted to.

959

:

Content was in what platforms

are going out on because I, I got 3 or 4

960

:

different platforms on each social media

site thing.

961

:

At the moment I'm trying to run cluster

six of the new my new client.

962

:

So okay, content

release from my personal stuff.

963

:

Then invoicing and invoicing, then

pricing and costs, those sort of things.

964

:

And then guess for the podcast.

965

:

So I don't forget that.

I'll be that my diary anyway.

966

:

And then obviously

for the actual customer,

967

:

I'll create my own

sort of boulder for him or her

968

:

and basically just do a whole breakdown.

969

:

I've recently

970

:

when my, my latest one, I'll be honest,

I just break it down into engagement.

971

:

So obviously how many I do

a sort of a monthly assessment

972

:

of how many followers they got,

how much engagement

973

:

they've had in the first like that

last month.

974

:

Oh, they do 28 days, usually a method

that usually had this set it.

975

:

So, engagement followers

976

:

watch time average age,

but that in every 28 days you update it.

977

:

And obviously throughout the con

it gets very complicated by this point.

978

:

Then you have to do content you created.

979

:

You have to list out what you can do

doing for them.

980

:

Again, analytics.

981

:

I'm not I'm not a huge fan

of like going through all the stuff

982

:

and seeing how many followers you got

because I prefer just doing the

983

:

creation side of it, but you have to do

that obviously as part of the business.

984

:

Of course.

985

:

You have to prove your, sort of activity

somehow.

986

:

Right. Yeah.

987

:

Exactly.

988

:

Yeah. That's going back to the showing

989

:

the customer

what you've been doing, isn't it?

990

:

That's that's why you have to do it.

But then from Excel.

991

:

You can create pie charts and you can do

quite a lot of different cool stuff.

992

:

And you can also obviously

implement code into it as well.

993

:

So yeah.

994

:

That's what I'm using at the moment

to be honest with you.

995

:

But okay, I could,

I suppose I I'm still very new.

996

:

I don't, I don't need it.

997

:

Anything else at the moment in my eyes.

998

:

But again when you start to get 5

or 6, seven clients on the go,

999

:

you've got to have something a bit

more like a CRM system, probably a bit.

:

00:43:42,120 --> 00:43:42,400

In place.

:

00:43:42,400 --> 00:43:44,720

I personally. Met the person.

:

00:43:44,720 --> 00:43:47,880

Shout out to you, Lou,

if you're listening.

:

00:43:47,920 --> 00:43:49,600

She started a business.

:

00:43:49,600 --> 00:43:52,080

A beauty business without even a laptop.

:

00:43:52,080 --> 00:43:54,240

She didn't realize that she needs one,

right? Yeah.

:

00:43:54,240 --> 00:43:57,480

And then she went

and won two years in a row.

:

00:43:57,520 --> 00:44:00,040

The best startup of the year.

Oh, wow. Really?

:

00:44:00,040 --> 00:44:03,600

So it goes to show that you can just

start, you know, basic and.

:

00:44:03,960 --> 00:44:05,240

Understand your strengths and weaknesses.

:

00:44:05,240 --> 00:44:08,280

That's definitely the biggest thing

I, I don't for

:

00:44:08,680 --> 00:44:11,680

I, I think definitely your cos

you got to keep an eye on your overheads.

:

00:44:11,840 --> 00:44:13,240

Oh that's, that's basics of business.

:

00:44:13,240 --> 00:44:16,640

But of course I think you have to

once you've done that really, it's.

:

00:44:16,640 --> 00:44:17,520

Like you'd be surprised

:

00:44:17,520 --> 00:44:20,560

how many people don't realize

that you have to pay attention to that.

:

00:44:20,600 --> 00:44:21,240

Yeah, yeah, yeah.

:

00:44:21,240 --> 00:44:23,520

That's

that's the biggest thing you have to

:

00:44:23,520 --> 00:44:25,680

if you're listening,

you want to start a business,

:

00:44:25,680 --> 00:44:29,760

please just get either trained

or like just train yourself or go

:

00:44:29,760 --> 00:44:34,400

and do some experience and listening

how overheads and keeping managing them.

:

00:44:34,720 --> 00:44:36,120

Profit and loss and loss.

:

00:44:36,120 --> 00:44:38,520

Basic margin working out stuff

:

00:44:38,520 --> 00:44:40,920

like you've got to understand that

before you start. Yeah, yeah.

:

00:44:40,920 --> 00:44:43,360

Otherwise you can harm yourself basically.

:

00:44:43,360 --> 00:44:45,600

Yeah yeah yeah yeah. And others.

:

00:44:45,600 --> 00:44:49,560

I didn't I was like that when I first

started, when I started the podcast, I,

:

00:44:49,600 --> 00:44:53,280

I had to pay subscriptions for

we use something called RSS feed.

:

00:44:53,280 --> 00:44:54,000

And if you've ever. Heard of.

:

00:44:54,000 --> 00:44:57,560

The search for who we use for our podcast,

which is brilliant because they,

:

00:44:57,720 --> 00:44:58,560

they take a bit of money.

:

00:44:58,560 --> 00:45:01,160

They, they're they're not,

they're not like, it's not stupid money.

:

00:45:01,160 --> 00:45:04,360

It's like, the low tens every month,

nothing at all.

:

00:45:04,440 --> 00:45:07,440

But then they just put it off

every platform you want to.

:

00:45:07,440 --> 00:45:10,360

I don't have to go through

every single platform and upload it.

:

00:45:10,360 --> 00:45:11,440

Every single one.

:

00:45:11,440 --> 00:45:13,520

I obviously obviously work

full time on top.

:

00:45:13,520 --> 00:45:14,880

Well, I did at the time

:

00:45:14,880 --> 00:45:17,560

when I first started the podcast,

I was college and I worked full time,

:

00:45:17,560 --> 00:45:21,920

so I hadn't got time to spend four hours

building it in every single thing.

:

00:45:21,920 --> 00:45:26,400

So we use something called RSS feed,

and wave and something.

:

00:45:26,400 --> 00:45:29,960

So when I first died, I was more

of a project, so and more of a hobby.

:

00:45:29,960 --> 00:45:32,120

And me just trying to think

if I wanted to do this or not.

:

00:45:32,120 --> 00:45:37,040

So yeah, yeah, that's when I

but then I think when you have to realize

:

00:45:37,040 --> 00:45:38,160

if you wanted to fashion

:

00:45:38,160 --> 00:45:41,960

and you want to start doing, you've got to

start sort of really bidding it into.

:

00:45:42,400 --> 00:45:46,320

And if you want a progress and grow

that, that honestly it will help you.

:

00:45:47,080 --> 00:45:49,400

And don't get too worried

if the overheads get too much.

:

00:45:49,400 --> 00:45:52,840

I think you there comes a point

where maybe you have to realize

:

00:45:52,880 --> 00:45:55,040

that she's making you money,

but that's when you start to.

:

00:45:55,040 --> 00:45:56,160

Let's go back to the failure

:

00:45:56,160 --> 00:45:59,400

thing of realizing actually,

that's try and find a new avenue

:

00:45:59,440 --> 00:46:03,280

to how we can maybe get some sponsorship,

which we're starting to do now,

:

00:46:03,400 --> 00:46:07,600

or possibly get people to maybe,

pay or sponsor a bit of money.

:

00:46:07,680 --> 00:46:12,240

You know, it's all about community,

like podcast as a community or a, maybe

:

00:46:12,280 --> 00:46:16,280

a TV show or a film production company,

something like that.

:

00:46:16,280 --> 00:46:18,520

Anything is a big community.

:

00:46:18,520 --> 00:46:21,160

And sometimes when you're starting out,

it's not not a bad thing.

:

00:46:21,160 --> 00:46:24,920

Just say, look, I need some sponsorship

or some help or support me, whatever.

:

00:46:24,960 --> 00:46:25,680

Sure.

:

00:46:25,680 --> 00:46:27,400

Or invest your money into it.

:

00:46:27,400 --> 00:46:31,360

Well, many people make a living these days

like that, just relying on donations

:

00:46:31,360 --> 00:46:33,560

and stuff like that

because they just, you know, provide

:

00:46:33,560 --> 00:46:35,840

so much value to the community

and to the listeners.

:

00:46:35,840 --> 00:46:37,840

That in like radios at the moment.

:

00:46:37,840 --> 00:46:40,280

As we're recording this radio one.

:

00:46:40,280 --> 00:46:42,440

And then if you had a Greg James. Yes.

:

00:46:42,440 --> 00:46:43,920

He's a

I mean, he's the biggest racing for me

:

00:46:43,920 --> 00:46:47,560

for a sense of because he's

sort of behind the scenes of stuff.

:

00:46:47,560 --> 00:46:49,640

He's really had to work his way up,

and he's actually

:

00:46:49,640 --> 00:46:51,360

but a lot more hours of people thinking.

:

00:46:51,360 --> 00:46:54,360

So I don't know his story very well,

but I heard of him.

:

00:46:54,600 --> 00:46:57,840

He's the poster for from radio one, which

is like Europe's biggest radio is huge.

:

00:46:57,840 --> 00:46:58,160

Obviously.

:

00:46:58,160 --> 00:47:00,120

I think everyone who radio one is anyway

:

00:47:00,120 --> 00:47:03,760

BBC radio

one, for those who aren't that sure, are.

:

00:47:04,120 --> 00:47:08,280

Basically, he's cycling from Land's

End to Johnny Grapes on a tandem bike,

:

00:47:08,280 --> 00:47:10,240

which obviously tandems a two seater bike,

:

00:47:10,240 --> 00:47:12,960

which is just insane for comic relief

right now.

:

00:47:12,960 --> 00:47:14,840

And I think it shows really

from the community

:

00:47:14,840 --> 00:47:17,680

aspect of media companies

because obviously radio station,

:

00:47:17,680 --> 00:47:20,920

they've just gone I was listening to as

I was driving up to here, it's

:

00:47:20,960 --> 00:47:24,200

kind of a two and a 2.2 million pounds

now they've.

:

00:47:24,200 --> 00:47:26,400

Raised for Comic Relief. And.

:

00:47:26,400 --> 00:47:27,360

Just for cycling a bike.

:

00:47:27,360 --> 00:47:29,360

Well,

I know it's quite a big challenge cycling.

:

00:47:29,360 --> 00:47:31,440

It is. A friend of mine did it. Yeah.

:

00:47:31,440 --> 00:47:33,000

I'm doing bike as well.

:

00:47:33,000 --> 00:47:35,760

But, you know,

that comes back to the community.

:

00:47:35,760 --> 00:47:37,240

Actually, people will support you.

:

00:47:37,240 --> 00:47:41,560

So when you are sewing up business,

let alone from the IT stuff.

:

00:47:41,880 --> 00:47:43,640

Don't be a don't be a dick.

:

00:47:43,640 --> 00:47:45,800

Basically don't don't be.

:

00:47:45,800 --> 00:47:48,280

I don't be able to. Don't be.

:

00:47:48,280 --> 00:47:49,160

I don't see.

:

00:47:49,160 --> 00:47:52,880

People who have like run businesses

and like will get very pissed off

:

00:47:52,880 --> 00:47:56,680

with people who are like,

don't help them or whatever, or

:

00:47:56,880 --> 00:47:58,600

you've got to be very ethically

good as a business.

:

00:47:58,600 --> 00:48:00,560

I think I,

I always believe in business ethics,

:

00:48:00,560 --> 00:48:03,680

and I really think it comes back to you

because when something goes wrong

:

00:48:03,720 --> 00:48:06,480

or you have a hard time or the market

goes, they'll still be there to.

:

00:48:06,480 --> 00:48:06,920

Support you.

:

00:48:06,920 --> 00:48:09,480

Yeah, well, you are the face

of your business, aren't you?

:

00:48:09,480 --> 00:48:12,120

You know,

so you have to keep your brand tidy

:

00:48:12,120 --> 00:48:15,200

and make sure that you follow

what you actually say.

:

00:48:15,240 --> 00:48:16,160

Yeah. And yeah.

:

00:48:16,160 --> 00:48:18,800

So you walk the walk

and you talk the talk.

:

00:48:18,800 --> 00:48:19,720

Yeah. Exactly.

:

00:48:19,720 --> 00:48:20,880

It's it's both.

:

00:48:20,880 --> 00:48:21,640

That's what's brilliant

:

00:48:21,640 --> 00:48:24,760

about building a personal brand

I think definitely that's a good thing.

:

00:48:24,800 --> 00:48:26,640

You can sort of just be yourself.

:

00:48:26,640 --> 00:48:31,840

And it's always a bit like, oh, how much

should you show really to media, but

:

00:48:32,840 --> 00:48:33,960

not too fast.

:

00:48:33,960 --> 00:48:34,680

Well.

:

00:48:34,680 --> 00:48:38,080

It's tough to draw the line

because on one hand, you know,

:

00:48:38,320 --> 00:48:41,280

when you have that business mindset

and I'm guilty of that myself,

:

00:48:41,280 --> 00:48:44,040

you just want to show on one hand

as much as you can.

:

00:48:44,040 --> 00:48:44,280

Yeah.

:

00:48:44,280 --> 00:48:48,760

But then doing anything and recording

it takes three times as long.

:

00:48:48,800 --> 00:48:49,360

Yeah, exactly.

:

00:48:49,360 --> 00:48:52,000

To do anything

because you have to take this angle.

:

00:48:52,000 --> 00:48:55,760

Take that angle, you know, just show this,

show that, and you retake and all that.

:

00:48:55,760 --> 00:48:58,280

So it just wastes so much time.

:

00:48:58,280 --> 00:49:03,000

So I think and I'm really curious about,

you know, your opinion on this one,

:

00:49:03,160 --> 00:49:07,800

it becomes more and more popular

that people just show the, the sort of raw

:

00:49:08,040 --> 00:49:10,120

side of it. So it's unedited.

:

00:49:10,120 --> 00:49:12,920

It's just,

you know, recorded on the phone, just,

:

00:49:12,920 --> 00:49:14,440

you know, a little bit of a,

you know, snippet.

:

00:49:14,440 --> 00:49:16,000

Oh, I'm doing this, I'm doing that.

:

00:49:16,000 --> 00:49:18,920

And it is taking off on social media.

:

00:49:18,920 --> 00:49:22,720

Yeah, I've, I've done that for

if one it's quite a while.

:

00:49:22,760 --> 00:49:23,120

Okay.

:

00:49:23,120 --> 00:49:26,520

I've, I do a lot of stuff on socials

where I'll try and update

:

00:49:26,520 --> 00:49:29,520

everyone what I'm doing, especially

when come back to the charity stuff.

:

00:49:29,560 --> 00:49:32,440

I did some pretty bleak videos,

and when I was doing

:

00:49:32,440 --> 00:49:37,000

like the the challenges, like we did that

for 300 miles cycle over Wales

:

00:49:37,040 --> 00:49:40,600

and that was pretty, like,

I just was very honest.

:

00:49:40,640 --> 00:49:42,200

You just be very open.

:

00:49:42,200 --> 00:49:45,760

I do agree, be very open, honest,

about how it's doing.

:

00:49:45,760 --> 00:49:48,760

And that links back to ethically of people

supporting you.

:

00:49:48,760 --> 00:49:50,120

You're not doing really well or mentally.

:

00:49:50,120 --> 00:49:52,280

It's getting some much during a video

like that.

:

00:49:52,280 --> 00:49:53,880

I try mixer too.

:

00:49:53,880 --> 00:49:56,160

I did a lot when I first started out.

I did a lot more of

:

00:49:56,160 --> 00:49:57,960

because I didn't really know how to edit

anything like that.

:

00:49:57,960 --> 00:50:01,000

I did a lot more of just like getting

the camera and filming of like, hello,

:

00:50:01,040 --> 00:50:05,200

welcome to the, but now I try mixer too.

:

00:50:05,200 --> 00:50:08,560

I do media and do professional

try and edit proper videos,

:

00:50:08,600 --> 00:50:12,280

but it tends to be on my actual personal

social media, not the podcast or any

:

00:50:12,680 --> 00:50:15,000

or the or the media company

or anything that I've tried to do

:

00:50:15,000 --> 00:50:16,320

videos like that still.

:

00:50:16,320 --> 00:50:18,160

So yeah, I agree,

I think they're a bit more personal.

:

00:50:18,160 --> 00:50:20,960

I think people take them to be more

and listen to what you're saying.

:

00:50:20,960 --> 00:50:21,680

Sure.

:

00:50:21,680 --> 00:50:24,840

And there is that element of,

you know, if you spend too much time

:

00:50:24,840 --> 00:50:28,040

editing it,

it is a big sort of chore at this point.

:

00:50:28,080 --> 00:50:28,560

Right?

:

00:50:28,560 --> 00:50:33,560

And if you don't see the results straight

away, it becomes like, you know, it.

:

00:50:33,600 --> 00:50:35,360

It is like depressing.

:

00:50:35,360 --> 00:50:38,800

Like, you know, I've put in so much work

in that video and it's not taking off.

:

00:50:38,800 --> 00:50:41,160

It's not people

don't see the editing stuff.

:

00:50:41,160 --> 00:50:42,400

Yeah. Well, exactly.

:

00:50:42,400 --> 00:50:44,320

It's a long, long, long process.

:

00:50:44,320 --> 00:50:44,680

Yeah.

:

00:50:44,680 --> 00:50:48,680

You could have something recorded on

your phone and it's got thousands of views

:

00:50:48,720 --> 00:50:51,040

versus

something that you've polished and edited

:

00:50:51,040 --> 00:50:53,080

and all that, and it's got like a hundred.

:

00:50:53,080 --> 00:50:54,800

Where's the logic in that?

:

00:50:54,800 --> 00:50:58,320

Yeah, I feel like you have to

I feel that's why it goes back to

:

00:50:58,920 --> 00:51:01,440

like when I started podcast

or whenever you want to do

:

00:51:01,440 --> 00:51:04,440

anything, you have to just think you're

connecting to one person, aren't you?

:

00:51:04,520 --> 00:51:05,480

Connect to the one listener.

:

00:51:05,480 --> 00:51:07,120

Like, if we're talking to the mix now,

:

00:51:07,120 --> 00:51:08,960

you're thinking, right,

this is for one person listening.

:

00:51:08,960 --> 00:51:09,680

Yeah, I feel like that.

:

00:51:09,680 --> 00:51:13,600

Same with it's the basic role of TV

presenters and radio presenters.

:

00:51:13,600 --> 00:51:15,440

I think you're not talking to a

:

00:51:15,440 --> 00:51:19,720

3 million people or 100 people or,

you know, talking to one person.

:

00:51:19,920 --> 00:51:22,120

I feel

that's what you have to keep thinking on

:

00:51:22,120 --> 00:51:25,120

and you have to keep following

your passion to create.

:

00:51:25,120 --> 00:51:28,120

I think. I, I yeah, I, I'm on.

:

00:51:28,120 --> 00:51:28,960

That anyway.

:

00:51:28,960 --> 00:51:30,360

Anyway, I get through it

:

00:51:30,360 --> 00:51:33,920

but I even spent I think Monday this week

I had a had a long old day.

:

00:51:33,960 --> 00:51:36,360

I think I spent three hours at a podcast.

:

00:51:36,360 --> 00:51:39,360

Don't take me that long to edit now

because we're not a video yet.

:

00:51:39,400 --> 00:51:40,760

It's a lot easier just to edit.

:

00:51:40,760 --> 00:51:42,080

And I've done it and I'm quite

:

00:51:42,080 --> 00:51:45,680

experienced with three series in now,

so it's like quite easy to do.

:

00:51:45,760 --> 00:51:48,880

But this one, the one that I did to me,

three hours to edit,

:

00:51:48,920 --> 00:51:52,280

I was like, oh my gosh, like

this is like I was so drained by then

:

00:51:52,440 --> 00:51:55,600

I and I had a whole bunch of stuff

to do for the

:

00:51:55,640 --> 00:51:58,680

we just went to taking on our first client

that we just started to do work for him.

:

00:51:58,680 --> 00:51:59,360

So I was like, yeah,

:

00:51:59,360 --> 00:52:02,160

I had to take myself to gym for an hour

and just do do an hour gym session

:

00:52:02,160 --> 00:52:04,640

because I do a lot of fitness

as part of the brand now as well,

:

00:52:04,640 --> 00:52:08,760

or a lot of stuff I try and promote

and yeah, it's definitely something

:

00:52:08,760 --> 00:52:12,800

you have to keep in your heart to keep

thinking what you're trying to produce.

:

00:52:12,920 --> 00:52:14,920

Otherwise it does drive you mad, I think.

:

00:52:14,920 --> 00:52:17,920

SAT in front of a screen for three hours

of clicking edit.

:

00:52:17,960 --> 00:52:20,040

Clicking edit. That's it, that's it.

Take a break.

:

00:52:20,040 --> 00:52:20,680

And that's

:

00:52:20,680 --> 00:52:24,760

why it's also important to pay attention

to what you're using to do certain things.

:

00:52:24,760 --> 00:52:26,040

Because sometimes, you know,

:

00:52:26,040 --> 00:52:29,240

you could be doing the same activity

like editing or whatever, but,

:

00:52:29,320 --> 00:52:32,040

you know, doing it in one tool, it's

going to take you three hours.

:

00:52:32,040 --> 00:52:33,400

But there might be something else

:

00:52:33,400 --> 00:52:36,400

that's doing a similar thing,

but it's slightly easier or quicker.

:

00:52:36,560 --> 00:52:37,480

And it's, you know,

:

00:52:37,480 --> 00:52:40,360

you might be saving yourself

a couple of hours per episode or whatever.

:

00:52:40,360 --> 00:52:43,520

So, you know, like paying attention to,

:

00:52:43,640 --> 00:52:47,520

you know, your I would call it

tech stack is is quite important.

:

00:52:47,560 --> 00:52:49,240

That's a brilliant thing of learning.

:

00:52:49,240 --> 00:52:52,240

Like a beautiful thing of learning

is that you're,

:

00:52:52,560 --> 00:52:55,200

you know,

you know, doing new stuff the whole time.

:

00:52:55,200 --> 00:52:58,080

I there's lots of different tricks

and stuff that I've learned.

:

00:52:58,080 --> 00:52:59,120

I'm sure you have.

:

00:52:59,120 --> 00:53:00,280

That saved me now.

:

00:53:00,280 --> 00:53:02,920

Hours and stuff that I didn't know

I could do before. Yeah.

:

00:53:02,920 --> 00:53:07,800

And, yeah, it's definitely something that

that's just part of life of any, any.

:

00:53:07,840 --> 00:53:09,760

It's not just media anything.

:

00:53:09,760 --> 00:53:13,000

If it's business or if it's

whatever you want to do in life.

:

00:53:13,000 --> 00:53:15,120

You there's gonna be things

you're gonna learn along the way.

:

00:53:15,120 --> 00:53:18,280

Which is why

learning is so important for me.

:

00:53:18,320 --> 00:53:19,600

I, you know, I truly believe,

:

00:53:19,600 --> 00:53:22,400

and I think it's been said online

so many times now that,

:

00:53:22,400 --> 00:53:25,120

you know, the guys, you know, listening,

they might already

:

00:53:25,120 --> 00:53:26,280

have an awareness of that.

:

00:53:26,280 --> 00:53:30,320

But the moment you open anything

in terms of the business, you have, like,

:

00:53:30,360 --> 00:53:32,880

you know, different types of debt

that you're facing, right?

:

00:53:32,880 --> 00:53:34,760

It's technology debt

because you don't have

:

00:53:34,760 --> 00:53:38,560

the the absolute best technology

available for that activity,

:

00:53:38,680 --> 00:53:40,960

because how can you

you don't have the cash flow yet.

:

00:53:40,960 --> 00:53:42,520

You don't have this, this, this and that.

:

00:53:42,520 --> 00:53:46,800

Obviously you had that in terms of,

you know, the, let's say, the ignorance

:

00:53:46,800 --> 00:53:50,560

or the knowledge

that because you don't have the the 100%

:

00:53:50,560 --> 00:53:54,000

of awareness of every single problem

that you might be facing,

:

00:53:54,160 --> 00:53:57,560

you don't know how to fix it yet because

you haven't come across that issue yet.

:

00:53:57,760 --> 00:54:01,080

You will eventually,

but not the day you opened it.

:

00:54:01,120 --> 00:54:03,240

So there's two types of that

just right away.

:

00:54:03,240 --> 00:54:06,280

The minute you open something,

started something, that's what you're

:

00:54:06,280 --> 00:54:10,080

facing, and it's only gonna go worse

if you don't do anything about it, right?

:

00:54:10,120 --> 00:54:11,240

Yeah, definitely.

:

00:54:11,240 --> 00:54:15,000

I mean, I11 thing that I like to do

if it's not going

:

00:54:15,040 --> 00:54:16,920

is, is, is structure

the whole business out.

:

00:54:16,920 --> 00:54:21,000

So yeah, we, I mean we, we talked about

this when we, when we first met on that.

:

00:54:21,200 --> 00:54:24,040

Nick. Nick. James is that James. Yeah.

:

00:54:24,040 --> 00:54:27,720

When we first met on that course

he example this of terms of

:

00:54:27,760 --> 00:54:29,680

you get a whole point of camera.

:

00:54:29,680 --> 00:54:31,360

So people in the camera

can see if you're listening.

:

00:54:31,360 --> 00:54:32,720

You just have to manage it in your head.

:

00:54:32,720 --> 00:54:34,920

Got a whole line of things basically.

:

00:54:34,920 --> 00:54:37,040

And this is a start end of the project.

:

00:54:37,040 --> 00:54:39,320

It could be the whole business,

or it could just be a small aspect,

:

00:54:39,320 --> 00:54:42,200

like creating a podcast episode,

and that could be the end.

:

00:54:42,200 --> 00:54:48,000

And you structure it a little bit

along the timeline and you work backwards.

:

00:54:48,120 --> 00:54:51,360

Do you find

where avenues might have gone wrong

:

00:54:51,400 --> 00:54:54,400

or might me tweaking whatever?

:

00:54:54,520 --> 00:54:57,280

And some of them, that's

where the problem is.

:

00:54:57,280 --> 00:55:00,320

I think some people think you're

brush over it and you go, oh, that's fine.

:

00:55:00,360 --> 00:55:05,280

It does the job, but that's probably where

you need to actually work on

:

00:55:05,280 --> 00:55:09,600

and probably where that's the X revenue

is going to come from,

:

00:55:09,880 --> 00:55:13,120

or how you're going to start to make money

and that sort of thing.

:

00:55:13,640 --> 00:55:15,080

And it's having the guts to do it.

:

00:55:15,080 --> 00:55:16,760

But yeah, there is a lot scary debt

:

00:55:16,760 --> 00:55:18,680

when you and we're, we're at that stage

of the mountains of business.

:

00:55:18,680 --> 00:55:20,800

We only launched like really

in the last couple of months.

:

00:55:20,800 --> 00:55:23,280

So it's been it's this I'm very creative.

:

00:55:23,280 --> 00:55:24,240

I would just go for it.

:

00:55:24,240 --> 00:55:26,480

I steal the ideas

and if they don't work, they don't work.

:

00:55:26,480 --> 00:55:29,040

I see,

and I've done a lot of different stuff

:

00:55:29,040 --> 00:55:31,480

in my time, in a lot done

a lot of my time.

:

00:55:31,480 --> 00:55:35,560

I made 20, but,

you know, I've gone and pushed myself.

:

00:55:35,560 --> 00:55:37,160

I like to push myself

into a bit of different things.

:

00:55:37,160 --> 00:55:38,240

I hate sort of things.

:

00:55:38,240 --> 00:55:41,280

Still, my family are very much the same

because from the farming back,

:

00:55:41,360 --> 00:55:43,200

I think it's the farming mentality. Yeah.

:

00:55:43,200 --> 00:55:45,560

Because like granddad's 87

he still works full time.

:

00:55:45,560 --> 00:55:47,480

You know it's definitely

that's that's where I get it from.

:

00:55:47,480 --> 00:55:51,840

But yeah there is definitely

don't be afraid if it's the start

:

00:55:51,840 --> 00:55:54,600

and it's starting to build up

because I decide a new project

:

00:55:54,600 --> 00:55:57,320

like done with my media

and yeah, we're just building up that

:

00:55:57,320 --> 00:55:59,440

the main we're not making it,

we're, we're starting to money.

:

00:55:59,440 --> 00:56:00,000

Don't get me wrong.

:

00:56:00,000 --> 00:56:03,240

We, we did our first invoice yesterday,

but it's,

:

00:56:03,240 --> 00:56:06,440

still like again,

trying to buy new equipment.

:

00:56:06,440 --> 00:56:07,120

It's not cheap.

:

00:56:07,120 --> 00:56:09,120

That's sort of stuff.

It's long term investment planning.

:

00:56:09,120 --> 00:56:12,120

So that's when you have to work

hard and structure

:

00:56:12,240 --> 00:56:15,280

and keep going, because you need

to make the money back to that.

:

00:56:15,320 --> 00:56:15,800

Of course.

:

00:56:15,800 --> 00:56:19,120

Okay, I've got a couple of questions

from the community that I'm building.

:

00:56:19,160 --> 00:56:19,400

Right.

:

00:56:19,400 --> 00:56:21,520

So as part of the show,

there's going to be a community,

:

00:56:21,520 --> 00:56:25,960

and I let the people who sign up

ask questions to the to the guest.

:

00:56:26,000 --> 00:56:26,600

Right.

:

00:56:26,600 --> 00:56:30,240

So the two that I've picked for today,

simply because they are aligned

:

00:56:30,240 --> 00:56:34,600

with your background and and expertise,

first of all,

:

00:56:34,880 --> 00:56:39,400

what is the importance, in your opinion

to see of seeing another country,

:

00:56:40,240 --> 00:56:43,440

because that opens your mind in the ways

that, you know,

:

00:56:43,480 --> 00:56:45,600

I personally have seen it myself, right?

:

00:56:45,600 --> 00:56:46,880

You know, I moved from Poland

:

00:56:46,880 --> 00:56:50,600

13 years ago and,

you know, that changed my perspective.

:

00:56:50,640 --> 00:56:53,440

Perspective

on how things operate, how things work.

:

00:56:53,440 --> 00:56:55,880

You know what life

looks like somewhere else.

:

00:56:55,880 --> 00:56:59,640

So when I go back,

I no longer feel at home in a way

:

00:56:59,640 --> 00:57:01,760

that I changed my perspective.

:

00:57:01,760 --> 00:57:03,760

I became a hybrid, basically. Right.

:

00:57:03,760 --> 00:57:06,160

You know, you're no longer

the same person. That's true.

:

00:57:06,160 --> 00:57:07,240

So how do you know?

:

00:57:07,240 --> 00:57:10,000

How does that look

like in your case? I think

:

00:57:11,280 --> 00:57:14,360

firstly when I, when I left Kenya

for the last time,

:

00:57:14,640 --> 00:57:18,920

not last, last time I was out there,

they were one of my work.

:

00:57:19,000 --> 00:57:21,200

I said, oh, you are Kenyan.

Now you realize that you are.

:

00:57:21,200 --> 00:57:23,400

You have adapted to the Kenyan mindset.

:

00:57:23,400 --> 00:57:26,360

Yeah. And I was like, oh right. Okay.

:

00:57:26,360 --> 00:57:29,880

But I feel like as a person,

as whatever country

:

00:57:29,920 --> 00:57:33,160

you're watching it for this

from or listening to it from, yeah,

:

00:57:33,200 --> 00:57:38,760

you're brought up in that atmosphere

of that country's beliefs and made it into

:

00:57:38,800 --> 00:57:43,400

sort of the there and society

like not your character who you are

:

00:57:43,440 --> 00:57:47,520

as affected by society like you're raised

through how to treat people,

:

00:57:47,520 --> 00:57:51,200

how you know, different cultures,

different aspects and that sort of thing.

:

00:57:51,280 --> 00:57:54,560

But the beauty of going abroad

and and seeing different countries

:

00:57:54,560 --> 00:58:00,080

is a it's a lot of freedom

because you get to sort of, go away from

:

00:58:00,080 --> 00:58:03,080

maybe family and friends and to sort of

explore yourself personally.

:

00:58:03,080 --> 00:58:08,200

But also secondly is to see the,

yeah, culture, so much culture in the UK.

:

00:58:08,520 --> 00:58:11,520

And in the sort of world like there isn't

:

00:58:11,840 --> 00:58:16,040

so much in the UK as people think compared

to lots of other countries.

:

00:58:16,360 --> 00:58:19,760

And it's also understanding

how different ecosystems work.

:

00:58:20,160 --> 00:58:23,920

Not necessarily saying that you're lucky,

but also just saying

:

00:58:24,400 --> 00:58:27,800

that you have this

understanding of perspective,

:

00:58:27,800 --> 00:58:31,240

or maybe how other people may be treated

in different cultures.

:

00:58:31,280 --> 00:58:31,600

Yeah.

:

00:58:31,600 --> 00:58:35,680

So whether that's maybe people

who have been slightly well-off,

:

00:58:35,680 --> 00:58:38,680

less well-off and life or maybe people

who have been more well off in life,

:

00:58:38,760 --> 00:58:42,480

you can then say to yourself, as a person,

I feel like

:

00:58:42,520 --> 00:58:45,920

if you're on your deathbed

and you're looking back and you haven't,

:

00:58:46,160 --> 00:58:47,120

you've got the whole world

:

00:58:47,120 --> 00:58:51,080

to explore that you haven't

least tried to go out and do it.

:

00:58:51,360 --> 00:58:55,160

If I could lift myself with that,

and I feel like really

:

00:58:55,160 --> 00:58:58,160

my advice is, whatever age you are

like this, it's like a whole world,

:

00:58:58,280 --> 00:59:02,040

like whole world of different people,

different communities, all parts of it.

:

00:59:02,080 --> 00:59:03,400

Not everyone's not ever successful.

:

00:59:03,400 --> 00:59:06,840

Don't get me wrong, because of different

conflicts and whatever,

:

00:59:06,960 --> 00:59:10,800

but if you have the opportunity to go

and do it and just explore yourself a bit

:

00:59:10,800 --> 00:59:13,800

and explore the world

and just be a bit of Ventus.

:

00:59:14,040 --> 00:59:17,360

Because there's only so much the UK or

wherever you're watching it can offer you,

:

00:59:17,600 --> 00:59:21,440

and I feel like you can maybe even explore

something that you didn't know

:

00:59:21,760 --> 00:59:22,760

you could achieve anyway.

:

00:59:22,760 --> 00:59:26,360

Like, I had no idea that I was going to go

Africa and achieve the stuff I did.

:

00:59:26,400 --> 00:59:29,400

I just thought,

or maybe this could be a good idea.

:

00:59:29,440 --> 00:59:33,320

And I tell the person I am now compared

to the person I was before I left.

:

00:59:33,360 --> 00:59:34,800

Traveling is definitely very different.

:

00:59:34,800 --> 00:59:38,480

I think every not in a bad way,

but I think every single family member

:

00:59:38,480 --> 00:59:42,240

and friend would tell me

saying that I'm definitely a bit more,

:

00:59:43,240 --> 00:59:45,040

open my friend

:

00:59:45,040 --> 00:59:48,080

saying I'm a bit more,

sort of a more, more, lot more kind.

:

00:59:48,160 --> 00:59:51,360

I even used to be in was kind of person

back then, but they're saying I.

:

00:59:51,400 --> 00:59:55,520

But that's because I've sort of seen

and be very grateful for what I has seen.

:

00:59:55,560 --> 00:59:59,400

Yep. So yeah, experience the culture

and for yourself.

:

00:59:59,440 --> 01:00:02,440

Those are the two main things,

from traveling to somebody.

:

01:00:02,800 --> 01:00:05,320

Well, one thing I would add to this,

and that's from, from

:

01:00:05,320 --> 01:00:08,920

personal experience, I, I would

first of all, I would agree with you.

:

01:00:08,920 --> 01:00:13,320

So you know, no question about it, it, it

it opens you to certain things.

:

01:00:13,400 --> 01:00:16,400

And, you know, you learn things

about yourself that you wouldn't

:

01:00:16,640 --> 01:00:17,520

otherwise.

:

01:00:17,520 --> 01:00:20,200

I've seen more of the UK

than I've seen of Poland.

:

01:00:20,200 --> 01:00:22,520

Just because you take it for granted

that you're somewhere.

:

01:00:22,520 --> 01:00:23,160

Well, you know,

:

01:00:23,160 --> 01:00:27,960

I grew up here, so there's nothing like,

extremely curious to see, right?

:

01:00:28,080 --> 01:00:30,280

Yeah. It's it's just like a

thing, isn't it?

:

01:00:30,280 --> 01:00:31,640

You don't even think about that.

:

01:00:31,640 --> 01:00:35,560

Is, is,

And and also on the front of of moving,

:

01:00:35,560 --> 01:00:37,600

you know, you don't want to end up

with regrets, right?

:

01:00:37,600 --> 01:00:39,240

And I do have one, you know,

:

01:00:39,240 --> 01:00:42,280

when I, you know, was going through

the exams at the end of the high school

:

01:00:42,280 --> 01:00:45,680

and you were like, you know, applying

for universities and stuff like this.

:

01:00:45,720 --> 01:00:48,720

At that point,

I had an opportunity to study in the UK,

:

01:00:48,720 --> 01:00:52,000

and I didn't because my family was like,

oh, but you're going to be so far away,

:

01:00:52,040 --> 01:00:52,520

blah, blah.

:

01:00:52,520 --> 01:00:54,160

And if I had a voice in

:

01:00:54,160 --> 01:00:58,360

that sort of circle to say, no,

just go for it, just be brave, etc.

:

01:00:58,360 --> 01:01:01,960

if I heard that, I think I would

have done it, so I would have been here

:

01:01:02,000 --> 01:01:06,360

way longer and way earlier in my life

and it would have changed things, I bet.

:

01:01:06,400 --> 01:01:10,920

So I mean, I could have,

I mean, but story to that,

:

01:01:10,920 --> 01:01:14,600

I got a friend of mine

who is originally from the Caribbean,

:

01:01:14,840 --> 01:01:17,840

the British Virgin Islands,

and his parents sent him over to the UK.

:

01:01:17,880 --> 01:01:20,880

Yep. Again, because I was going to go

to boarding school.

:

01:01:20,880 --> 01:01:22,920

He, we met at a boarding school,

:

01:01:22,920 --> 01:01:26,280

and we been lifelong friends since this

about when we were 8 or 10 years old.

:

01:01:26,600 --> 01:01:27,840

Nine, ten.

:

01:01:27,840 --> 01:01:29,160

Something around that age.

:

01:01:29,160 --> 01:01:31,440

And we went same senior school

together as well.

:

01:01:31,440 --> 01:01:37,160

And his life ambition is to be a pilot

and I he's just qualified at Asia 19.

:

01:01:37,200 --> 01:01:37,680

Know.

:

01:01:37,680 --> 01:01:40,360

To be a commercial pilot like a flier.

:

01:01:40,360 --> 01:01:43,440

747 now it's it's mad a 19 year old.

:

01:01:43,440 --> 01:01:45,560

Obviously he's only second officer

or whatever.

:

01:01:45,560 --> 01:01:46,920

He's not like in charge

of the whole place.

:

01:01:46,920 --> 01:01:49,400

Well, but still,

you know, he's on the trajectory to.

:

01:01:49,400 --> 01:01:50,840

Yeah. Wow.

:

01:01:50,840 --> 01:01:54,720

But again, that's he he grew up on a

his parents emigrated to the Caribbean

:

01:01:54,720 --> 01:01:58,360

because they sailed the world

and have quite a nice story, actually. And

:

01:01:59,320 --> 01:02:00,120

as a boat mechanic.

:

01:02:00,120 --> 01:02:04,000

So he gets quite a lot of the business

is you're sort of servicing that sort.

:

01:02:04,000 --> 01:02:04,240

Of thing.

:

01:02:04,240 --> 01:02:06,120

Yeah. Is he still here in the UK or.

:

01:02:06,120 --> 01:02:08,960

He's, he's not at the moment.

I need to get in contact.

:

01:02:08,960 --> 01:02:09,840

I'm actually him for two years.

:

01:02:09,840 --> 01:02:13,320

It's quite sad because he's been away

in Florida, actually trained to be pilots.

:

01:02:13,440 --> 01:02:15,080

Wow.

:

01:02:15,080 --> 01:02:16,760

Yeah,

I know he's going to be based in the UK,

:

01:02:16,760 --> 01:02:18,000

and if you start with short haul

:

01:02:18,000 --> 01:02:21,000

and then get longer,

but it's definitely that message of

:

01:02:21,160 --> 01:02:23,800

he has always wanted to be a pilot

since he was

:

01:02:23,800 --> 01:02:27,280

I honestly can't remember like probably

probably since I first met him. Wow.

:

01:02:27,360 --> 01:02:28,640

When we said, oh, what do you want to do

:

01:02:28,640 --> 01:02:30,600

when you and your kids

and you're trying to. Yep.

:

01:02:30,600 --> 01:02:33,360

I want to be a fireman. Want to do this?

I need to I want to be a pilot.

:

01:02:33,360 --> 01:02:36,280

I want to go into the

the and you're like, yeah, okay.

:

01:02:36,280 --> 01:02:39,600

And throughout my whole time

knowing him in junior school,

:

01:02:39,640 --> 01:02:40,880

he was like always ambitious too.

:

01:02:40,880 --> 01:02:45,120

And then senior school, he started going

like, getting on the RAF cadets,

:

01:02:45,120 --> 01:02:48,200

you get on flight training,

he going gliders.

:

01:02:48,200 --> 01:02:50,280

He'd get flight simulators,

:

01:02:50,280 --> 01:02:53,320

for IT systems, you'd get like flight

IT systems and stored on his laptop.

:

01:02:53,320 --> 01:02:56,520

So he could pretend to not pretend,

but you could, like, learn how it all.

:

01:02:56,560 --> 01:02:57,880

It's like a simulation.

:

01:02:57,880 --> 01:02:58,360

Yeah, yeah.

:

01:02:58,360 --> 01:02:59,520

You get this gear

:

01:02:59,520 --> 01:03:01,280

he get for every birthday and Christmas,

:

01:03:01,280 --> 01:03:03,560

and you fly back

and forth in the Caribbean.

:

01:03:03,560 --> 01:03:07,520

And he gets private, but do, like,

private pilot's license stuff.

:

01:03:07,560 --> 01:03:09,320

I don't think she got that.

:

01:03:09,320 --> 01:03:11,560

I think it went straight to the,

the commercial, but.

:

01:03:11,560 --> 01:03:15,680

Wow. You know, that's a good example

of following your gut, like you said.

:

01:03:15,760 --> 01:03:17,200

Like the studying stuff.

:

01:03:17,200 --> 01:03:19,480

The example

of being in a different country.

:

01:03:19,480 --> 01:03:22,280

You know, he was.

If I said he was very nervous.

:

01:03:22,280 --> 01:03:25,280

He was 8 or 10,

nine years old when he got sent to the UK.

:

01:03:25,480 --> 01:03:27,560

Well.

You know, it's very like Harry Potter.

:

01:03:27,560 --> 01:03:28,440

It's like.

:

01:03:28,440 --> 01:03:28,920

Yeah.

:

01:03:28,920 --> 01:03:33,280

But, you know, he's followed it

and now he's achieved his goal

:

01:03:33,280 --> 01:03:34,600

and he's going to be more happy.

:

01:03:34,600 --> 01:03:36,160

And but he has to sacrifice a lot

:

01:03:36,160 --> 01:03:38,720

like a lot of his social life

went last two years because.

:

01:03:38,720 --> 01:03:40,600

I can't imagine. Him pilot stuff is mad.

:

01:03:40,600 --> 01:03:45,280

It's like I think of doing three levels

every two weeks, so like that.

:

01:03:45,960 --> 01:03:48,360

And if you fail,

you go back to the start of the course.

:

01:03:48,360 --> 01:03:53,560

So yeah, but that's a good example

just to add to your as your. Wow.

:

01:03:53,600 --> 01:03:56,120

It was the second question you had to

I think. Yes. Yeah.

:

01:03:56,120 --> 01:03:59,400

The second one is more on

the business side itself because,

:

01:03:59,440 --> 01:04:03,200

you know, you are starting things

fresh, you know, with a brand new thing.

:

01:04:03,280 --> 01:04:04,760

How do you approach.

:

01:04:04,760 --> 01:04:07,960

Sales and approach

customers in that stage?

:

01:04:08,160 --> 01:04:11,400

So is there anything for anybody

listening, you know, that you can share?

:

01:04:11,440 --> 01:04:12,880

You know, that would be a best practice.

:

01:04:12,880 --> 01:04:16,240

So if if they are starting a business

and many people who are listening

:

01:04:16,280 --> 01:04:19,280

would be in that situation

or maybe just start it.

:

01:04:19,480 --> 01:04:20,680

Is there anything that you could,

:

01:04:20,680 --> 01:04:24,040

you know, advise on that helps

with that initial process?

:

01:04:24,080 --> 01:04:25,640

It's hard to get the momentum right.

:

01:04:25,640 --> 01:04:28,640

I've seen it. You've seen it. Yeah. So.

:

01:04:28,640 --> 01:04:29,160

I'm quite lucky.

:

01:04:29,160 --> 01:04:31,360

I've had quite a lot experience

in especially selling products

:

01:04:31,360 --> 01:04:33,640

and being a sales team

for a couple of years. Yep.

:

01:04:33,640 --> 01:04:38,040

My main advice anybody would be firstly,

you got to know your product inside out.

:

01:04:38,080 --> 01:04:39,520

You want to know your business strategy,

:

01:04:39,520 --> 01:04:40,800

and you're going to your product

inside out

:

01:04:40,800 --> 01:04:44,800

because you'll have customers and you have

people who will be very tricky

:

01:04:45,040 --> 01:04:47,680

and will test your knowledge

to the absolute max.

:

01:04:47,680 --> 01:04:50,320

Secondly, pricing.

:

01:04:50,320 --> 01:04:52,120

But I know, I know,

it sounds really boring to start with.

:

01:04:52,120 --> 01:04:56,920

This is your foundation

advice, products, pricing strategies.

:

01:04:57,040 --> 01:05:00,040

You know them in your head

and your way to begin with.

:

01:05:00,040 --> 01:05:00,720

Okay.

:

01:05:00,720 --> 01:05:04,120

Passionate

and also not being too nervous.

:

01:05:04,120 --> 01:05:05,720

And that that can be tricky.

:

01:05:05,720 --> 01:05:11,160

I quite lucky that I've started

when I was like 16, 17.

:

01:05:11,240 --> 01:05:15,080

Yeah, we do a lot of countryside shows

and stuff, so, I'd be at the front, man.

:

01:05:15,080 --> 01:05:16,520

And that is literally

:

01:05:16,520 --> 01:05:18,880

you're seeing thousands of people

a day at these countryside shows,

:

01:05:18,880 --> 01:05:21,800

and you're trying to talk to a random

stranger, trying to sell them a product.

:

01:05:21,800 --> 01:05:24,080

It's a good experience.

So that's another thing.

:

01:05:24,080 --> 01:05:24,800

Get experience.

:

01:05:24,800 --> 01:05:27,000

Probably if you're before you start, maybe

:

01:05:27,000 --> 01:05:30,600

go and do some work experience of younger

or maybe go and get a job somewhere else

:

01:05:30,760 --> 01:05:31,920

while you're trying to start it up.

:

01:05:33,440 --> 01:05:36,480

But yeah, knowing your product

and what you're producing,

:

01:05:36,480 --> 01:05:39,760

your strategy and your pricing off

by heart is probably the best advice

:

01:05:39,880 --> 01:05:43,440

because you can be ambitious

and you can come across a lot better.

:

01:05:43,440 --> 01:05:46,760

But also think compared to competitors

how you can sell yourself.

:

01:05:46,800 --> 01:05:47,240

Okay.

:

01:05:47,240 --> 01:05:52,320

So a lot of market research as well I

I've got this product, I've got a spanner.

:

01:05:52,360 --> 01:05:54,320

It's not like any other spanner

because it's got a metric.

:

01:05:54,320 --> 01:05:56,200

The one side, it's got an imperial

the other side.

:

01:05:56,200 --> 01:06:00,240

And it's two years warranty compared to

the half year warranty of my competitor,

:

01:06:00,280 --> 01:06:02,200

and it's 3 pounds less,

that sort of thing.

:

01:06:02,200 --> 01:06:03,440

9.99 plus.

:

01:06:03,440 --> 01:06:05,440

if you're trying to sell

something like a media company,

:

01:06:05,440 --> 01:06:07,080

you're better off saying, how are you?

:

01:06:07,080 --> 01:06:08,640

Nice to meet you. This is what I do.

:

01:06:08,640 --> 01:06:11,440

I specialize in this

and this my experience.

:

01:06:11,440 --> 01:06:13,360

So it really is nice.

:

01:06:13,360 --> 01:06:14,600

Depends on what you're doing.

:

01:06:14,600 --> 01:06:15,360

But at that point,

:

01:06:15,360 --> 01:06:19,280

you are the product in a way, so

you present yourself as best as possible.

:

01:06:19,320 --> 01:06:21,600

If you're selling products, it's

definitely all the information.

:

01:06:21,600 --> 01:06:25,040

And then how you probably describe

that to somebody.

:

01:06:25,080 --> 01:06:25,680

Got it.

:

01:06:25,680 --> 01:06:26,600

The more confidence you have,

:

01:06:26,600 --> 01:06:30,560

the more someone's going to buy into

you is people buy much as you think.

:

01:06:30,600 --> 01:06:33,400

Sales is also people buying into you. It's

trusting you.

:

01:06:33,400 --> 01:06:35,120

It's having that 1 to 1 connection.

:

01:06:35,120 --> 01:06:40,080

So really having your business,

you work for, the business that is yours,

:

01:06:40,240 --> 01:06:44,320

backs up with like website links or phone

:

01:06:44,360 --> 01:06:47,440

phone addresses or your personal phone

number for like a work phone.

:

01:06:47,480 --> 01:06:52,440

Maybe that will give the customer

more satisfaction and sort of backing

:

01:06:52,480 --> 01:06:55,760

to make sure they feel

like they're trusting product,

:

01:06:55,800 --> 01:06:57,040

even if it's something like a spanner.

:

01:06:57,040 --> 01:06:58,520

Because trust me, it doesn't work.

:

01:06:58,520 --> 01:06:59,240

It's done it.

:

01:06:59,240 --> 01:07:02,240

Before, and many times

it's little things like, you know,

:

01:07:02,240 --> 01:07:05,840

the number of times I see a van somewhere

just going through the town

:

01:07:06,080 --> 01:07:10,160

and it says something,

something at gmail.com.

:

01:07:10,200 --> 01:07:11,520

As a business address.

:

01:07:11,520 --> 01:07:13,200

Yeah, I'm really bothered by that

:

01:07:13,200 --> 01:07:16,200

because it literally costs you like,

I don't know, maybe less than 10

:

01:07:16,200 --> 01:07:20,560

pounds a month to have a proper domain

with the name of your business there.

:

01:07:21,080 --> 01:07:23,040

Yeah, it looks way more professional.

:

01:07:23,040 --> 01:07:25,280

And people don't realize

that there's so many businesses,

:

01:07:25,280 --> 01:07:27,760

especially in trades

and these kind of niches

:

01:07:27,760 --> 01:07:31,880

where it's like literally Gmail, like,

come on, you know, I mean, it it can be

:

01:07:31,880 --> 01:07:34,040

Gmail, don't get me wrong,

you can still use that.

:

01:07:34,040 --> 01:07:37,240

But on the surface, the

the name could be a professional.

:

01:07:37,240 --> 01:07:38,080

Nice.

:

01:07:38,080 --> 01:07:40,800

You know, you know,

the dress that represents you better.

:

01:07:40,800 --> 01:07:41,080

Yeah.

:

01:07:41,080 --> 01:07:45,160

Brand brand idealization and also

brand awareness is a big thing, I think.

:

01:07:45,200 --> 01:07:47,360

Yeah. That's not so much selling. That's.

:

01:07:47,360 --> 01:07:48,200

Well, it is selling.

:

01:07:48,200 --> 01:07:50,240

It does back up your selling.

Yeah. It's like a passive.

:

01:07:50,240 --> 01:07:50,920

Selling. Isn't it.

:

01:07:50,920 --> 01:07:55,280

Like just, I'm quite I'm quite lucky

that when I were my experience in selling

:

01:07:55,560 --> 01:07:56,000

is either

:

01:07:56,000 --> 01:08:01,280

there's been somebody when I first started

who was there with me, and sort of

:

01:08:01,400 --> 01:08:06,000

because I, if I had him, like up,

then they could, like, help help me.

:

01:08:06,000 --> 01:08:08,040

I yeah.

:

01:08:08,040 --> 01:08:11,560

Don't go into it if you don't know,

because you can get yourself

:

01:08:11,560 --> 01:08:12,440

in a big hole.

:

01:08:12,440 --> 01:08:16,680

I've gone into try and sell stuff

like county shows and stuff, and I have

:

01:08:16,760 --> 01:08:18,680

quoted the wrong price,

and it's probably cost us,

:

01:08:18,680 --> 01:08:22,240

like sometimes 200 pounds

more than I've quoted them to make a loss.

:

01:08:22,400 --> 01:08:23,840

So that's failure.

:

01:08:23,840 --> 01:08:26,640

Again, I yeah, there's no easy

way of building it.

:

01:08:26,640 --> 01:08:27,960

You have to fail and stand it.

:

01:08:27,960 --> 01:08:31,680

But the more prepared you are about the

product, the better you speak about it.

:

01:08:31,680 --> 01:08:34,560

And don't let people's reaction

but you down.

:

01:08:34,560 --> 01:08:37,720

If somebody reacts to you in like a

if I like go,

:

01:08:37,760 --> 01:08:39,480

okay, this is really passionate. Did

it did it.

:

01:08:39,480 --> 01:08:41,760

And then you go, oh that's interesting.

:

01:08:41,760 --> 01:08:42,480

So what what?

:

01:08:42,480 --> 01:08:45,200

You know what what else can it do?

:

01:08:45,200 --> 01:08:47,880

What does that bit do there?

Yeah. Just be polite and kind.

:

01:08:47,880 --> 01:08:49,520

Just be like, oh that's a, that's a

:

01:08:49,520 --> 01:08:51,960

sometimes they actually

might be interested in buying the product,

:

01:08:51,960 --> 01:08:53,960

but just testing you

because a lot of people

:

01:08:53,960 --> 01:08:55,800

you've got like hundreds

everyone's different.

:

01:08:55,800 --> 01:08:57,440

Everyone's got different ways

of being around it.

:

01:08:57,440 --> 01:09:00,800

I usually just have this conversation

with them myself.

:

01:09:01,040 --> 01:09:02,200

But some people are,

:

01:09:03,360 --> 01:09:04,240

especially when they're spending

:

01:09:04,240 --> 01:09:07,360

a lot of money, quite inquisitive,

which is fair enough, actually.

:

01:09:07,360 --> 01:09:07,880

Fair enough.

:

01:09:07,880 --> 01:09:10,760

And whatever you are offering you,

you've got to believe in that, right?

:

01:09:10,760 --> 01:09:14,000

Whether you are representing somebody else

or yourself especially.

:

01:09:14,160 --> 01:09:15,840

Right. You've got a bet on you, right?

:

01:09:15,840 --> 01:09:18,320

You know you are good,

you are worth it, right?

:

01:09:18,320 --> 01:09:19,000

And stuff like that.

:

01:09:19,000 --> 01:09:21,960

As soon as you have that doubt

in your mind, it will come across.

:

01:09:21,960 --> 01:09:26,160

People will notice that, oh, he's not 100%

sold on himself, so why would we?

:

01:09:26,200 --> 01:09:28,400

And if you and if you're

if you don't know what you do it,

:

01:09:28,400 --> 01:09:30,520

if you don't know the answer to a question

:

01:09:30,520 --> 01:09:33,480

either if you're working for a business,

say, oh, I don't know

:

01:09:33,480 --> 01:09:37,520

which I do sometimes, let's say they say,

oh, what's surprising, this?

:

01:09:37,560 --> 01:09:39,880

Oh, I don't know. Let me ask my price.

:

01:09:39,880 --> 01:09:40,640

Make it up a bit.

:

01:09:40,640 --> 01:09:42,960

Let me ask my pricing expert.

So I go over to the manager said,

:

01:09:44,320 --> 01:09:45,640

oh, I've just asked my pricing colleague.

:

01:09:45,640 --> 01:09:46,920

Oh he said it's that much okay.

:

01:09:46,920 --> 01:09:49,720

Or take it, you. Know, but it's way better

than just come up with something

:

01:09:49,720 --> 01:09:50,640

and then it's wrong.

:

01:09:50,640 --> 01:09:54,320

It's on a mat which like what I call it.

:

01:09:54,840 --> 01:09:55,920

How much is it?

:

01:09:55,920 --> 01:09:58,720

Well, let me go and ask my,

you know, just be confident with it.

:

01:09:58,720 --> 01:10:00,360

And that's the same way.

:

01:10:00,360 --> 01:10:02,080

Or even say, or we could do it like this.

:

01:10:02,080 --> 01:10:06,000

Say someone said to me,

for the media side of things.

:

01:10:06,040 --> 01:10:08,280

Oh, I, I don't really off the AI stuff.

:

01:10:08,280 --> 01:10:09,880

Oh, but we could do a bit of said.

:

01:10:09,880 --> 01:10:12,680

Yeah, yeah, I said,

I said I could do it if you want me to.

:

01:10:12,680 --> 01:10:15,120

I can teach myself how to do it. It's

not that hard.

:

01:10:15,120 --> 01:10:17,160

I mean, you can offer that

as an extra on like.

:

01:10:17,160 --> 01:10:19,320

Yeah, just be adaptable.

:

01:10:19,320 --> 01:10:22,320

And if people are buying into you,

they'll have, you know, if you're honest,

:

01:10:22,320 --> 01:10:25,280

they'll they won't mind. So.

:

01:10:25,280 --> 01:10:28,200

Has it ever happened to you that you say

yes, even though you feel like

:

01:10:28,200 --> 01:10:31,200

you should say no

because you are kind of scared or.

:

01:10:31,240 --> 01:10:33,680

Yeah, yeah, yeah, yeah, yeah, yeah,

it's part of a thing, isn't it?

:

01:10:33,680 --> 01:10:34,760

You know, it's how you grow.

:

01:10:34,760 --> 01:10:34,960

Yeah.

:

01:10:34,960 --> 01:10:39,880

I can't remember example of it would be

but I, I definitely have done it

:

01:10:39,880 --> 01:10:42,360

before where it's just I've said yes

and then

:

01:10:42,360 --> 01:10:45,320

I've had to get my colleagues to do it

because I had. To do it. Yeah.

:

01:10:45,320 --> 01:10:46,400

But that's, you know.

:

01:10:46,400 --> 01:10:48,160

I quite know for that within the business.

:

01:10:48,160 --> 01:10:49,640

I used to work with you.

:

01:10:49,640 --> 01:10:50,440

Not in a bad way.

:

01:10:50,440 --> 01:10:52,720

It's like, yeah. Oh, yeah,

we can do that. Yeah, yeah, yeah.

:

01:10:52,720 --> 01:10:55,200

I don't think there is anything wrong

with with that.

:

01:10:55,200 --> 01:10:57,120

As long as you just, you know,

pull it off.

:

01:10:57,120 --> 01:10:59,800

Basically as long as you manage

to, to deliver.

:

01:10:59,800 --> 01:11:00,880

Some people.

:

01:11:00,880 --> 01:11:04,280

I think it's a bit different

because I quite like the business I used

:

01:11:04,720 --> 01:11:05,560

forced to the family business.

:

01:11:05,560 --> 01:11:07,800

So I'd try a bit,

a bit more heart and soul into it. Yeah,

:

01:11:07,800 --> 01:11:11,560

but I usually Emily said, you used to say,

oh, I ever promised a bit more.

:

01:11:11,880 --> 01:11:13,480

I'd be like, I don't really ever promise.

:

01:11:13,480 --> 01:11:16,080

Because they'd be like, oh,

they're using us, and they're not using us

:

01:11:16,080 --> 01:11:19,080

because they spend

a couple hundred pounds.

:

01:11:19,880 --> 01:11:20,880

Maybe a bit down the line.

:

01:11:20,880 --> 01:11:21,720

Possibly.

:

01:11:21,720 --> 01:11:24,640

I said, if that is the case

that they have used us, then so be it.

:

01:11:24,640 --> 01:11:26,760

That's business.

People will do that to you.

:

01:11:26,760 --> 01:11:31,000

So yeah, be a bit switched on that

you're not possibly, giving away your

:

01:11:31,000 --> 01:11:32,080

services for free as well.

:

01:11:33,200 --> 01:11:34,640

And your knowledge for free.

:

01:11:34,640 --> 01:11:35,880

Yeah. Yeah.

:

01:11:35,880 --> 01:11:37,640

That's,

that's also what I've gone wrong as well.

:

01:11:37,640 --> 01:11:39,320

Anyway, the customer like the, the price

:

01:11:39,320 --> 01:11:41,040

of how much it costs us

and that sort of thing.

:

01:11:41,040 --> 01:11:42,880

I see

or they've come out and see my screen

:

01:11:42,880 --> 01:11:45,760

and I've left it open on my screen

and that sort of thing. Okay.

:

01:11:45,760 --> 01:11:48,560

It was great to have you on the show.

Thank you. Really appreciate it.

:

01:11:48,560 --> 01:11:51,440

Thank you. Thank you very much.

All the best. Thank you. Thank you.

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