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The Power of Caring Leadership with Traycee Mayer | RR295
Episode 29528th January 2025 • Relationships Rule • Janice Porter
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Leadership isn’t about titles—it’s about showing up with empathy, kindness, and genuine care for people.

In this episode, I sit down with Traycee Mayer, author of The Leadership Contradiction, to discuss her refreshing take on modern leadership. Traycee shares how her experience in the hospitality industry shaped her belief that caring for employees directly translates to better business outcomes. She emphasizes the importance of self-care for leaders, the power of connection, and how true leadership begins with being present and intentional.

Traycee also dives into the challenges of post-pandemic leadership, the value of in-person interactions, and how leaders can bridge the gap between professional results and emotional intelligence. Her message is clear: when leaders lead with love, trust, and compassion, everyone wins.

Highlights:

  • Discover how empathy and kindness aren’t just “soft skills”—they’re essential tools for strong leadership.
  • Learn why taking care of yourself is one of the most important steps to becoming an effective leader.
  • Explore the value of creating genuine connections with your team to build trust and long-term loyalty.
  • Understand how in-person interactions can strengthen team dynamics in ways virtual meetings can’t.
  • Gain insights into how intentional leadership practices create sustainable success for both teams and businesses.

Connect with Traycee:

LinkedIn: https://www.linkedin.com/in/trayceemayer/

Instagram: https://www.instagram.com/theleaderpaths/

Book: The Leadership Contradiction - https://a.co/d/8OoM07a

In appreciation for being here, I have some gifts for you:

A LinkedIn Checklist for setting up your fully optimized Profile:

An opportunity to test drive the Follow Up system I recommend by taking the

3 Card Sampler – you won’t regret it.


AND … Don’t forget to connect with me on LinkedIn and be eligible for my

complimentary LinkedIn profile audit – I do one each month for a lucky

listener!


Connect with me:

http://JanicePorter.com

https://www.linkedin.com/in/janiceporter/

https://www.facebook.com/janiceporter1

https://www.instagram.com/socjanice/


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Transcripts

Janice Porter:

Music. Hello everyone, and welcome to this

Janice Porter:

latest episode of relationships rule. This as we record is our

Janice Porter:

first episode of 2025 I'm excited to have my guest with me

Janice Porter:

today, Tracy Meyer, welcome Tracy. First of

Traycee Mayer:

all, Oh, thank you, Janice. And I'm so excited.

Traycee Mayer:

Yes, it is the seventh of January, and we're getting used

Traycee Mayer:

to 2025 already. I know happy me. I'm so excited.

Janice Porter:

My pleasure. Tracy and I just met recently in

Janice Porter:

in the fall, and have had some great conversations about what

Janice Porter:

she does and what I do in our kids and our grandkids. And so

Janice Porter:

it's kind of, it's, it's kind of fun to have her on my podcast

Janice Porter:

and be able to share with you her expertise and her passion. I

Janice Porter:

think, for for what she does shows through. And I know that

Janice Porter:

Tracy wrote a book, had a book published last year called the

Janice Porter:

leadership contradiction, choosing a path of love and

Janice Porter:

kindness, and it kind of challenges, I think she

Janice Porter:

challenges the traditional leadership paradigms by

Janice Porter:

advocating for empathy, love and kindness as core leadership

Janice Porter:

principles. And I wanted to start there, because that's

Janice Porter:

actually in a way, yeah, against the grain, right? And so can you

Janice Porter:

talk to our audience about that and and what you think is it

Janice Porter:

like a path that you're leading to change people that way, or is

Janice Porter:

it something that you've noticed over the years, because I know

Janice Porter:

you've been in this industry of coaching for a long time. What

Janice Porter:

was it? How did that come to be? Oh

Traycee Mayer:

my goodness. So thank you for asking Janice. And

Traycee Mayer:

yes, I've enjoyed getting to know you, by the way, and it's

Traycee Mayer:

when we talk about our grand, grand babies. But so yeah, I

Traycee Mayer:

wrote the book that leadership contradiction was, which was

Traycee Mayer:

something I coined, kind of post COVID. I had been on a hike

Traycee Mayer:

during that time and doing a lot of reflecting, and at one point,

Traycee Mayer:

and I talk about this at the beginning of the book, I kind of

Traycee Mayer:

felt this, this something kind of caused me to pause and to

Traycee Mayer:

look kind of back where I had come from, on on the hike. And

Traycee Mayer:

then it was a canyon I had hiked for many years, and then look

Traycee Mayer:

forward and, and at that moment in time, you know, I was 55

Traycee Mayer:

years old, and, you know, I kind of felt like everything in my

Traycee Mayer:

life had, kind of like the decisions had been made and, you

Traycee Mayer:

know, my path was set, and there was this really incredible

Traycee Mayer:

moment where I thought, wow, the biggest decisions are still

Traycee Mayer:

ahead of me. And you know, it prompted me to start talking

Traycee Mayer:

about this thing that happened, and I had taken some notes for

Traycee Mayer:

myself. And you know, before I know it, you know, people were

Traycee Mayer:

saying, oh my gosh, you need to write a book about this, because

Traycee Mayer:

you do think differently about about the way leadership should

Traycee Mayer:

be. So I reflected back on on my many years, 40 years of

Traycee Mayer:

leadership, and I always have felt like it is important to

Traycee Mayer:

love and care for your employees. It's important to be

Traycee Mayer:

kind. It's important, you know, all of that is, is the driver

Traycee Mayer:

for success in business. Now, I know that there are other great

Traycee Mayer:

leaders out there, like, like Mary, Mary Barra, with, with,

Traycee Mayer:

with jams. You know, she's a huge advocate of kindness at

Traycee Mayer:

work and such. And there's some great success stories, and one

Traycee Mayer:

of them as well. You know, when I reflect back, my success was

Traycee Mayer:

because my employees felt cared for. They felt that, that I was

Traycee Mayer:

a leader and that they would follow me, you know, I didn't

Traycee Mayer:

have to look back and see if they were there. I cared about

Traycee Mayer:

them, and they knew I they, you know, I knew they cared about

Traycee Mayer:

me. And so, so that, that to me, is leadership. The leadership

Traycee Mayer:

contradiction, on the other hand, is, is a topic, or, I

Traycee Mayer:

guess, a title I coined, and I because I believe that leaders

Traycee Mayer:

disqualify themselves from being leaders. They can be called

Traycee Mayer:

managers or bosses, but when they don't really care about

Traycee Mayer:

their employees, and I mean, really take the time to know who

Traycee Mayer:

they are, you know what's important to them. You know how

Traycee Mayer:

they can help them succeed, you know, then, you know, don't call

Traycee Mayer:

yourself a leader, because they're probably not really

Traycee Mayer:

following you. They're probably just getting through their days.

Traycee Mayer:

You know, I know I've had a few jobs of that myself, even as a

Traycee Mayer:

leader, I've always had, you know, reported to the president

Traycee Mayer:

of the company, or whomever it might be. So yeah, it's all

Traycee Mayer:

based upon a path that I feel like I've been traveling, and I

Traycee Mayer:

have something new that I'm getting ready to release

Traycee Mayer:

probably next month, that I've been working on for a dozen

Traycee Mayer:

years, that exactly is tied into the pathways and how we how we

Traycee Mayer:

lead, whether that's a family or business. Business, a community

Traycee Mayer:

nonprofit, your neighborhood group, whatever it is. And so

Traycee Mayer:

yeah, that's a long answer to how passionate and excited I get

Traycee Mayer:

about leadership and and you know how we really can impact

Traycee Mayer:

other people's lives?

Janice Porter:

Well, I wonder. I'm curious about the fact I

Janice Porter:

know I think you were in the hospitality industry for many

Janice Porter:

years, and that's where your leadership skills were honed,

Janice Porter:

right in your path for doing that. And that, to me, seems

Janice Porter:

like that should be a place that that industry should be a place

Janice Porter:

where people care about people, because it's a whole thing about

Janice Porter:

looking after your guests, right? And is that true, or is

Janice Porter:

there a lot of the opposite that goes on, and so you had to fight

Janice Porter:

to make that change?

Traycee Mayer:

So I would say that that there's not a lot of

Traycee Mayer:

that like I wouldn't say that that is the overwhelming drive.

Traycee Mayer:

Yes, hospitality should be and mostly is focused in that way.

Traycee Mayer:

It could always be more, just like any kind, yeah, so in

Traycee Mayer:

hospitality, oh, I'm sorry. So it's okay. It's not only our

Traycee Mayer:

guests that are important, but I think that's, that's the part

Traycee Mayer:

that I want to talk about, that I think sometimes we are so

Traycee Mayer:

focused on the guests that we forget. It's about the employees

Traycee Mayer:

that make the success. So you So, as a general manager, for a

Traycee Mayer:

number of years in full service hotels, I said to my employees,

Traycee Mayer:

you know what? I will take great care of you. You take great care

Traycee Mayer:

of the guests. Because my job was really wasn't about walking

Traycee Mayer:

around, you know, with a big title and making, you know, X

Traycee Mayer:

amount of dollars or what have you, but, but at the end of the

Traycee Mayer:

day, I felt my my responsibility during that part of my career,

Traycee Mayer:

which is about 25 years of my career, that that it was to help

Traycee Mayer:

those people grow and help them feel appreciated and loved in

Traycee Mayer:

their workplace. So that is not always present, and I've heard

Traycee Mayer:

that today, as I as I continue to coach folks in that industry,

Traycee Mayer:

as well as others

Janice Porter:

well. You know, my daughter has, in the past

Janice Porter:

year, has taken on a role that's bigger than she's ever done

Janice Porter:

before, and she now has a team of about 10 people and that she

Janice Porter:

looks after. And so she's learning the next level of

Janice Porter:

leadership. And this was her first holiday season coming, you

Janice Porter:

know, with this group of people and everything, and she reverted

Janice Porter:

right back to what is her core, which is so lovely, which was

Janice Porter:

she had to make hand created cards for each of her people on

Janice Porter:

her team, as well, as, you know, and got them very thoughtful

Janice Porter:

gifts. And that is her to the core. And I thought, wow, Sarah,

Janice Porter:

you're going to put, you know, that's going to be something

Janice Porter:

that's going to stand out for each of them. I don't think I

Janice Porter:

said this to her, actually, because it was so thoughtful,

Janice Porter:

and it did mean, you know, something special. And so I was

Janice Porter:

that's what I think of. When you talk about what you're talking

Janice Porter:

you know, what you talk about. I think she's got that gene, and I

Janice Porter:

love that because, yeah, it's important to make people feel

Janice Porter:

special and important, because you give, they will give Right,

Traycee Mayer:

absolutely and, and I love that, and I'd love to

Traycee Mayer:

meet your daughter, because it is so true. You know, there,

Traycee Mayer:

there are so many schools of thought out there that that that

Traycee Mayer:

contradict what we believe is true, or what we see is true, is

Traycee Mayer:

because they say, Well, how can you, you know, spend your time,

Traycee Mayer:

you know, being so nice to people. You know, what about the

Traycee Mayer:

line? And it's like, you know what, we can't meet the bottom

Traycee Mayer:

line on our own, because that's not, you know that that is, yes,

Traycee Mayer:

important. That's why we're general managers, or we're

Traycee Mayer:

senior directors or leaders. But at the end of the day, it's the

Traycee Mayer:

employees who help drive that success of the company as a

Traycee Mayer:

whole, and and it does matter, and we can bring love and

Traycee Mayer:

kindness back to work. You know, for a while it had a bad name,

Traycee Mayer:

you know, I write about that in my book too. Love is not a four

Traycee Mayer:

letter word, you know, because, because some people did the

Traycee Mayer:

wrong things at work. And, and, you know, it became, you can't,

Traycee Mayer:

you know, you can't even shake people's hands. You can't pat

Traycee Mayer:

them on the back, but I'm here to say that we need to bring

Traycee Mayer:

that back, because you spend 40 hours a week plus with people at

Traycee Mayer:

work, whether or not you're, you know, virtual or, you know, on a

Traycee Mayer:

zoom all day, you're still spending time with those people.

Traycee Mayer:

And it does matter that you care for them and that you connect

Traycee Mayer:

with them.

Janice Porter:

You know, that's that's actually brings up a

Janice Porter:

thought for me, because since COVID, of course, there's still

Janice Porter:

a lot of people who are working in isolation at home, possibly

Janice Porter:

by choice, because it's just and maybe not on some regard. But. I

Janice Porter:

see in in some people that I know that that's hurting them,

Janice Porter:

because there's no social connection real people

Janice Porter:

connection with their organization and it I don't know

Janice Porter:

there's no love. There is what it looks like to me. Do you find

Janice Porter:

yourself talking to those kinds of companies and encouraging

Janice Porter:

ways to make that happen. Or, you know what?

Traycee Mayer:

I don't know? Yeah, absolutely. So you know, I

Traycee Mayer:

still do, because I moved across the country this this year, I

Traycee Mayer:

still do some virtual coaching, but I also I'll travel anywhere

Traycee Mayer:

in the world, and I like to do hybrid coaching, where, you

Traycee Mayer:

know, I can do a couple of sessions with someone online and

Traycee Mayer:

do some virtual coaching. And I think you can get, you know, you

Traycee Mayer:

can, you can, if you're, if everybody's open to being very

Traycee Mayer:

transparent honest, you can definitely make some headway.

Traycee Mayer:

But I like to also, when I'm working with teams, is after

Traycee Mayer:

I've done some private coaching online. Is, is go into the

Traycee Mayer:

office or, you know, meets, Meet the Team somewhere where we

Traycee Mayer:

could all meet in person. Because as great as we've been

Traycee Mayer:

able to get through virtual meetings, it is, it is true,

Traycee Mayer:

still, that that in person, contact is so crucial to us as a

Traycee Mayer:

human and, you know, there you can make even better headway. So

Traycee Mayer:

for everybody out there who is still stuck in the virtual

Traycee Mayer:

world, and there's, there's so many excuses, right? I know when

Traycee Mayer:

I was in California, it was traffic, you know, here I could

Traycee Mayer:

say because it's was six degrees this morning when I went to meet

Traycee Mayer:

for breakfast. But guess what? I got in my car and it was six

Traycee Mayer:

degrees and I went and met a client at a coffee shop about 10

Traycee Mayer:

minutes to my office, absolutely and I'm so excited and thrilled

Traycee Mayer:

that here in the Midwest, where there's snow, is crazy people,

Traycee Mayer:

even more than I've ever seen, love to meet in person. So snow,

Traycee Mayer:

rain, yeah, ice, we still meet. So I'm kind of joyful about

Traycee Mayer:

that. So yeah, it's time for us to continue, whether we're

Traycee Mayer:

networking or we're talking with a client, there is something

Traycee Mayer:

really special about looking at someone eye to eye. Yeah, that's

Janice Porter:

true. There is Yeah. It's been a while for me.

Janice Porter:

I tend to have become a bit more of a recluse since all of that

Janice Porter:

happened, but I'm getting better at getting back out there and

Janice Porter:

changes. It's changes things for sure. So there are a lot of

Janice Porter:

leadership coaches out there, and I know for me, I teach, I do

Janice Porter:

LinkedIn training. There's a lot of LinkedIn trainers out there

Janice Porter:

as well. So when somebody is looking at hiring you as a

Janice Porter:

coach, I pretty much think I know what you're going to say.

Janice Porter:

But what do you say is the thing that makes you stand out from

Janice Porter:

the crowd? What's your USP? What's your unique selling

Janice Porter:

proposition? Absolutely, so

Traycee Mayer:

I am trained by UC Berkeley, in addition to my

Traycee Mayer:

40 years of leadership, just to solidify the idea that I help

Traycee Mayer:

find heart and meaning and hold space for people to kind of get

Traycee Mayer:

unstuck and figure out where they're they're headed. I hear a

Traycee Mayer:

lot about that nowadays that you know, people aren't quite sure.

Traycee Mayer:

They don't have clarity. They don't know where they're going.

Traycee Mayer:

And I am a coach that you know has a lot of talent, like other

Traycee Mayer:

coaches out there, but with 4040, years of leadership and

Traycee Mayer:

this huge compassionate heart, I help leaders soften up a little

Traycee Mayer:

and find their inner kindness and focus on their employees,

Traycee Mayer:

because it really is about the employees. It's not about us.

Traycee Mayer:

We're lucky as a leader we get to, you know, make, make X,

Traycee Mayer:

amount of dollars, and, you know, be in a bigger office,

Traycee Mayer:

what have you. But it's really about the employees. So I help

Traycee Mayer:

leaders level up so that they can develop the people that work

Traycee Mayer:

for them.

Janice Porter:

So I think more about the business owner, the

Janice Porter:

entrepreneur, because that's more my audience than the big

Janice Porter:

corporations. However, it's leading. It's leading self,

Janice Porter:

first, right, and then being able to lead others. But when I

Janice Porter:

lost my training, thought I. Uh, something you said about the can

Janice Porter:

you teach compassion in people, or is that something you're born

Janice Porter:

with?

Traycee Mayer:

I believe that you can teach it. And I actually

Traycee Mayer:

spoke to a group of women entrepreneurs last Friday. And

Traycee Mayer:

first of all, what you said about, you know, being an

Traycee Mayer:

entrepreneur, you know, it's, it is Elite is a leadership

Traycee Mayer:

position. You're leading your business, or you're leading

Traycee Mayer:

yourself. And the topic of my talk was permission to love

Traycee Mayer:

yourself first. And that's directly out of my book. So I, I

Traycee Mayer:

had some things that I had developed over the years, that I

Traycee Mayer:

didn't even realize that I was doing, you know, or that other

Traycee Mayer:

people would care about it, I guess is what I'm saying. I did

Traycee Mayer:

this thing called, PS, I love you, where I would take a day

Traycee Mayer:

off in the middle of the week and just drive to Palm Springs

Traycee Mayer:

and stay in a really nice hotel, buy myself a really nice dinner,

Traycee Mayer:

go shopping, lay out by the pool, you know, that kind of

Traycee Mayer:

stuff. So this talk that I, that I'm giving to a lot of women's

Traycee Mayer:

groups right now is, you know, love yourself first. You know,

Traycee Mayer:

you may be a senior vice president at a large

Traycee Mayer:

corporation, you may be an entrepreneur and the only person

Traycee Mayer:

that you're working for. You may have a small staff, but you

Traycee Mayer:

gotta love yourself first. And so, you know, we come up with

Traycee Mayer:

with little exercise on ways that they can take care of

Traycee Mayer:

themselves. Maybe it's just going out and buying a bouquet

Traycee Mayer:

of flowers and a nice candle or a bottle of wine and taking care

Traycee Mayer:

of, you know yourself at night. Because I believe that if you

Traycee Mayer:

don't love yourself first, you can't love anybody else. You

Traycee Mayer:

just can't you get stressed. You get you get anxious, you know.

Traycee Mayer:

And a lot of times we get, we get hung up in that as leaders,

Traycee Mayer:

we feel like, you know, we got to just give, give, give to

Traycee Mayer:

everybody else, whether it's our family at home or it's our, it's

Traycee Mayer:

our, it's our neighbors or our community or or it's the

Traycee Mayer:

employees that work that's great. But I'm saying, you know,

Traycee Mayer:

take care of yourself first. And so, yeah, a lot, a lot of the

Traycee Mayer:

coaching I'm doing is directly out of my book. There's, there's

Traycee Mayer:

things that you can just, you know, tab the pages, which I've

Traycee Mayer:

heard people do a lot, and they, they just do something that I

Traycee Mayer:

talk about doing. And that's nice of them. Yeah,

Janice Porter:

that's really nice. So do you have an Do you

Janice Porter:

have an example of where applying those love and kindness

Janice Porter:

examples in a difficult workplace led to a positive

Janice Porter:

outcome, yeah,

Traycee Mayer:

absolutely, one of the things that that happened

Traycee Mayer:

recently, the client that I just finished up with the last year,

Traycee Mayer:

they they had five different locations in in a particular

Traycee Mayer:

county And and so different managers managing different

Traycee Mayer:

locations, and many of them had never met, and a couple of them,

Traycee Mayer:

and one in particular was, was the low, low person on the totem

Traycee Mayer:

pole, so to speak, right? They they weren't doing their job

Traycee Mayer:

very well. I actually often do test calls first, if it has to

Traycee Mayer:

do with sales or operations, which which, likely it is,

Traycee Mayer:

regardless, regardless of what business I will do a mystery

Traycee Mayer:

call first and talk to the person as though I'm a customer.

Traycee Mayer:

Oh, fun, yeah. And, and then I'll give a report back to the

Traycee Mayer:

client as part of the beginning of the coaching, so we kind of,

Traycee Mayer:

I can give them an idea of where I'm headed. Well, this one

Traycee Mayer:

employee, I called to book a nice piece of business with them

Traycee Mayer:

at their hotel, and I never got a call back. And so, so that was

Traycee Mayer:

on the report, and and then I, you know, I got to call the

Traycee Mayer:

person and say, you know, and make sure they took my call and

Traycee Mayer:

said, you know, this is not a, you know, gotcha. This is not

Traycee Mayer:

you're going to lose your job, but this is, we got to change.

Traycee Mayer:

You know what's going on with you, and find out what's going

Traycee Mayer:

on. Why didn't you return my call, etc. So I worked with them

Traycee Mayer:

and had a couple of individual coaching sessions, and then we

Traycee Mayer:

brought everybody together from all five locations. They were

Traycee Mayer:

all within driving distance. One was a couple hours away, but we

Traycee Mayer:

got everybody together, and we started talking about different

Traycee Mayer:

tools and skills to help them get better at what they do,

Traycee Mayer:

because they could all learn from it. And I didn't have to

Traycee Mayer:

point out nobody else knew that that one person had had that,

Traycee Mayer:

that really bad call. But I think, actually, I think they

Traycee Mayer:

ended up bringing it up to the group because they realized that

Traycee Mayer:

they were being treated with compassion, with kindness, their

Traycee Mayer:

boss cared about their success, and even though the boss

Traycee Mayer:

couldn't figure out what was going on, because they got boss

Traycee Mayer:

stuff, leadership stuff, to do, right? Yeah, that's my job as a

Traycee Mayer:

coach, is to go in and find out what's wrong and fix it. So.

Traycee Mayer:

Yeah. So, you know, several weeks later, I went and met with

Traycee Mayer:

the regional vice president, and the first thing out of his mouth

Traycee Mayer:

was, Tracy, everybody's talking about the success of this

Traycee Mayer:

person, that they were going to fire them, and now they're one

Traycee Mayer:

of the top performing persons in the company. So they invested in

Traycee Mayer:

me as a coach to invest in their employees. And I was, I had the

Traycee Mayer:

time because that's what I was there for, to find out what the

Traycee Mayer:

problem was, to inspire that person to fix it, and to inspire

Traycee Mayer:

them as a group and build connections with them. And yeah,

Traycee Mayer:

that was that was pretty awesome to hear that. And I had heard,

Traycee Mayer:

well, yeah, the owner of the company has been talking about

Traycee Mayer:

it too, so haven't had a chance to meet, meet that person yet.

Traycee Mayer:

But of course, I'm looking forward to it because, yeah,

Traycee Mayer:

people are talking about it. And I have, I have lots of examples

Traycee Mayer:

like that, thank goodness. But it's, it's fun for me. You know,

Traycee Mayer:

that's more rewarding than than what I get paid. Just to know

Traycee Mayer:

that people are succeeding, yeah,

Janice Porter:

for sure. And the fact that just the mere fact

Janice Porter:

that as an employee, one would feel that they're being cared

Janice Porter:

about, cared for by their their management team, is a lot. I

Janice Porter:

mean, there's a lot of people like me, though, that don't ever

Janice Porter:

want to work for somebody else. They want to be their own boss

Janice Porter:

and so, but they have to do all those same things. You have to

Janice Porter:

show people that you care. If you don't show them that you

Janice Porter:

care, there's no incentive, you know, right? Yeah, and you said

Janice Porter:

something else so earlier about and I think it was more in a

Janice Porter:

career perspective, but you said there's people who don't know

Janice Porter:

where they're going or what's next, or they don't have right

Janice Porter:

and is that really important in today's world? Because I also

Janice Porter:

thought when you said that, that we don't know what our next

Janice Porter:

thing's going to be, because we change our jobs, and we change

Janice Porter:

our careers, and we change our our businesses more often now

Janice Porter:

than we ever have. So,

Traycee Mayer:

right? So yes, and that's so profound in

Traycee Mayer:

itself, right? So what it was, yeah, absolutely true Janice and

Traycee Mayer:

that, and that's, that's really to my point of, yes, there's a

Traycee Mayer:

lot of coaches out there and of all different qualifications and

Traycee Mayer:

so on and so forth. But I really, I fully, believe that

Traycee Mayer:

people do need guidance today, and both the leaders and the Oh,

Traycee Mayer:

please.

Janice Porter:

I wasn't suggesting that they didn't

Traycee Mayer:

know. I mean, that we don't have to change

Traycee Mayer:

jobs. We don't have to change employees as much as we seem to

Traycee Mayer:

think that we do that with with a good reset of the leader as

Traycee Mayer:

well as the employees. You know, we can salvage these, these

Traycee Mayer:

people where they're not horrible, they're just having

Traycee Mayer:

had the right training, they have the right guidance. You

Traycee Mayer:

know, we do impact people's trajectory, you know, their path

Traycee Mayer:

and so, yeah, I'm so glad that you brought that up, because I'm

Traycee Mayer:

concerned about the rapid overturn of talent of people in

Traycee Mayer:

jobs. You know, my last example was, was that point exactly. It

Traycee Mayer:

cost them more money to replace that employee than to to buy, to

Traycee Mayer:

pay for a coach to go fix the situation and actually bring the

Traycee Mayer:

whole team up to a better notch. So it's a good it's a good

Traycee Mayer:

business decision. Your coaches and and I'm finding that more

Traycee Mayer:

and more, you know, I coach leaders, and they're having such

Traycee Mayer:

success, instead of them now taking the time to coach their

Traycee Mayer:

employees. I just got a call last week from another client

Traycee Mayer:

who said, Can you coach my senior team? You know, because I

Traycee Mayer:

got to do my job, and I thank you who you've helped love, you

Traycee Mayer:

know, bring, you know, bring me to a new level. But I can do the

Traycee Mayer:

same with their team, and it's going to be where, you know,

Traycee Mayer:

she'll come back and she knows what to expect, you know, of her

Traycee Mayer:

team being trained. So, yeah, I'm super excited about that,

Traycee Mayer:

because that hopefully I'm only one, one coach. I do work with a

Traycee Mayer:

lot of other coaches, though, you know. So you know, one, one

Traycee Mayer:

person at a time will, try to change, you know, the way that

Traycee Mayer:

things are going, but yeah, hopefully the message gets out

Traycee Mayer:

there. Yeah, investing in a good coach who knows what they're

Traycee Mayer:

doing. Yeah, yeah. That's

Janice Porter:

definitely, definitely more more out there

Janice Porter:

now than ever before. I know. Okay, so let's dive. Let's just

Janice Porter:

take a left turn for a second. And I know that you have a very

Janice Porter:

full life on your own. You're scoot your license, or whatever

Janice Porter:

they call it, certified scuba diver, right big time. And have

Janice Porter:

been many places in the world doing that. That's amazing. It's

Janice Porter:

not my thing. Amazing, but amazing nevertheless, yeah, and,

Janice Porter:

and you like to travel, right? A lot, yes. So what's the most

Janice Porter:

exciting place you've been scuba diving? Oh, gosh,

Traycee Mayer:

that's a hard one, because I think there's a

Traycee Mayer:

toss up between Fiji and the Philippines and the Maldives.

Traycee Mayer:

You know, they're all amazing in their own way, and yet, Hawaii,

Traycee Mayer:

on the island of Oahu, is still my very favorite place to dive.

Traycee Mayer:

The clarity of the water is better than anywhere in the

Traycee Mayer:

world that I've traveled. So

Janice Porter:

why scuba diving? What brought when did you start

Janice Porter:

that?

Traycee Mayer:

I started it. Let's see it's getting it's hard

Traycee Mayer:

to believe it's been almost 15 years ago now, I was managing a

Traycee Mayer:

hotel in Waikiki Beach, and it had been a long process of

Traycee Mayer:

buying the hotel, interviewing 180 employees, hiring them all,

Traycee Mayer:

training them, doing some renovation. The hotel is a

Traycee Mayer:

stunning hotel. It's they've done so much more since, even

Traycee Mayer:

since I left 15 years ago, but so Queen Kapiolani is the one of

Traycee Mayer:

the most beautiful hotels in Waikiki Beach. And at one point,

Traycee Mayer:

you know, I didn't want to stay there because I had other, you

Traycee Mayer:

know, still family, and I had rather responsibilities to other

Traycee Mayer:

hotels in California, so I didn't stay and then when I went

Traycee Mayer:

back to to help support the team, I had a lot of free times

Traycee Mayer:

on my hands because they were doing such a phenomenal job. So

Traycee Mayer:

I started scuba diving, and that's kind of it's really

Traycee Mayer:

simple, but today I do work my scuba diving into my experiences

Traycee Mayer:

as a leadership coach. And there's a lot of you know,

Traycee Mayer:

spiritual experiences, both with scuba diving and I do a lot of

Traycee Mayer:

hiking. I just came back from Spain recently, and, yeah, all

Traycee Mayer:

of those trips the last dozen years or so are actually going

Traycee Mayer:

to be part of my new Oracle deck, which will be yes next

Traycee Mayer:

month. Yes, finished.

Janice Porter:

Okay, yes, that. That sounds exciting. I want to

Janice Porter:

know about that. Yeah. So it's, is it? So it's a card deck that

Janice Porter:

you just will pick one as or is it's not like tarot cards. It's

Janice Porter:

like, yes, pick a card a day kind of thing and see what it

Janice Porter:

has to say exactly.

Traycee Mayer:

And so an Oracle deck is, is just gives you, it

Traycee Mayer:

gives you, like, a suggestion on the direction that you're going

Traycee Mayer:

in. And so the my, my deck is called the leader paths Oracle

Traycee Mayer:

deck. I'm working on getting it to the printer this week,

Traycee Mayer:

actually, and it's 7075, photographs of places I've

Traycee Mayer:

traveled in the world and through, like I said, hiking,

Traycee Mayer:

scoop. There's some underwater pictures. There are, you know,

Traycee Mayer:

just a lot of different, different things that are have a

Traycee Mayer:

lot of really strong meaning to me. So I'll be producing some of

Traycee Mayer:

the the photographs in artwork that people can hang on their

Traycee Mayer:

walls as well. So yeah, you know, but at the end of the day,

Traycee Mayer:

it's so each one has a message for your path. So as your path

Traycee Mayer:

as a leader in your workplace, your path is leader in your

Traycee Mayer:

family. You know, your local church. You know, whatever it

Traycee Mayer:

might be, we all need guidance on where our path is going. So I

Traycee Mayer:

hope it will be very inspirational to,

Janice Porter:

Oh, sounds like it? Yes, definitely. So just a

Janice Porter:

couple of random questions I like to ask. My favorite word is

Janice Porter:

curiosity, and so I like to ask my guests whether you think

Janice Porter:

curiosity is innate or learned, and what you are most curious

Janice Porter:

about today. So two parts to the question. Well, the

Traycee Mayer:

first part, I think that part of it is innate,

Traycee Mayer:

but but it you can be trained to go, to be more curious. I think

Traycee Mayer:

it's a good habit to get in for us to be more curious. And

Traycee Mayer:

again, that that comes back to leadership, that comes back to

Traycee Mayer:

coaching. I think I've always been a curious person, but I

Traycee Mayer:

think my time spent at Berkeley, the Coaching Institute, they

Traycee Mayer:

actually teach you about framing questions with curiosity to the

Traycee Mayer:

clients that we coach Yes, so that allows me to answer that as

Traycee Mayer:

an affirmative on both, both cases. Okay, and then, what am I

Traycee Mayer:

curious about today? I'm curious about how I can, how I will

Traycee Mayer:

continue to be creative and artistic in this way that I had

Traycee Mayer:

never imagined, writing a book, doing this oracle deck, doing

Traycee Mayer:

custom workshops for leadership, and especially with right now,

Traycee Mayer:

talking to women about self, love, all of those things.

Traycee Mayer:

Because I'm curious about where my path is going, right, right?

Traycee Mayer:

Because, because it's exciting and it's fun, and I feel like

Traycee Mayer:

I'm combining this, the Spirit and of creativity and my heart

Traycee Mayer:

of kindness with what I do for a living. So how lucky am I?

Janice Porter:

Yeah, that's really special. I feel the same

Janice Porter:

way, in the sense that I'm always talking about gratitude

Janice Porter:

in terms of the clients that I work with, and how are they

Janice Porter:

showing gratitude to the people that they work with? Because so

Janice Porter:

often we just go next and we keep moving, and we don't really

Janice Porter:

show that appreciation that people need to hear and see

Janice Porter:

definitely, do Are you a reader or listen like do you like to

Janice Porter:

read real books still? Or do you read on an on a digital path? Do

Janice Porter:

you listen to auditory books? What do you do? Do you do

Janice Porter:

anything? Yeah, I

Traycee Mayer:

do a little bit of everything. I kind of mix it

Traycee Mayer:

up. I'm not I'm not stuck on one or the other. I think from one

Traycee Mayer:

to the next, I still have hard copies. There's, there's a

Traycee Mayer:

bookshelf behind me, so yeah, and I haven't done an audible on

Traycee Mayer:

my book yet. It's available on Kindle, and it's also on Amazon,

Traycee Mayer:

and a soft copy and Barnes and Noble. So I'm, I'm debating

Traycee Mayer:

whether I should, should do an audible version of my book,

Traycee Mayer:

because I know people have different ways of experiencing.

Janice Porter:

I know I'm drowning in books. And, yeah, I

Janice Porter:

don't read them all, you know, yeah, and I haven't decided on

Janice Porter:

using Audible yet, because that's just one more thing to

Janice Porter:

have a subscription to and that, you know, anyway. But, and are

Janice Porter:

you a movie person?

Traycee Mayer:

You know what? I don't watch a lot of movies, but

Traycee Mayer:

I actually did Sunday, I told myself I had the day off, even

Traycee Mayer:

though I was working on my finishing my card deck. I

Traycee Mayer:

watched that new wicked movie and at home, and I thought that

Traycee Mayer:

was fabulous. I've seen it. I read the book. I read that book

Traycee Mayer:

in Okay, oh my gosh. 20 years ago, I saw the performance at

Traycee Mayer:

the Pantages in Los Angeles, yeah, and so watching that movie

Traycee Mayer:

come to life was was pretty cool. And I wanted to see a

Traycee Mayer:

great

Janice Porter:

message, yeah, okay, I need to see it, but I

Janice Porter:

don't know if I'm going to get to the theater to see it, but

Janice Porter:

did it still work on the the big screen at home?

Traycee Mayer:

Absolutely. So, so you know, it's I shouldn't

Traycee Mayer:

say this. I don't want to give this away, but this is my

Traycee Mayer:

perception. So nobody's confirmed this, but this is my

Traycee Mayer:

perception that green witch, Elphaba, yeah, she never really

Traycee Mayer:

was wicked. She was misunderstood. Okay, yeah, okay.

Traycee Mayer:

She has a huge heart of kindness. It doesn't matter that

Traycee Mayer:

she's green,

Janice Porter:

well, and yeah, okay, I must watch it. Actually,

Janice Porter:

I might go see it this weekend. Thank you. Well, thank you. This

Janice Porter:

has been delightful. I always like to ask my guests if they

Janice Porter:

have one piece of wisdom they want to leave with my audience

Janice Porter:

around business, and then we'll call it a wrap.

Traycee Mayer:

Okay, so what comes to mind, first of all, is

Traycee Mayer:

your next the next client, or or employee, or might it be

Traycee Mayer:

yourself that you look at. So maybe you'll look at yourself in

Traycee Mayer:

the mirror, if it's you, or if it's an employee or a client, or

Traycee Mayer:

maybe it's a family member, ask them how they're doing today,

Traycee Mayer:

and we'll stop and wait for the answer. Yeah, we're all we're

Traycee Mayer:

all in too big of a rush, and we need to stop and realize that

Traycee Mayer:

the person in front of us, and that might be us, is really

Traycee Mayer:

important, and we need to take a moment to listen. That's

Janice Porter:

great advice. Thank you so much, Tracy. And

Janice Porter:

where can my audience find you? And I will put it in the show

Janice Porter:

notes as well,

Traycee Mayer:

yeah, absolutely, well, and certainly on LinkedIn.

Traycee Mayer:

But the best way to get in touch with me also is just go to my

Traycee Mayer:

website, b, u leadership.com and it's B, E, y, o, u

Traycee Mayer:

leadership.com there's a place on there where you can book 30

Traycee Mayer:

minutes to talk to me. My phone number is on there, email and

Traycee Mayer:

all of my other links, like Instagram and YouTube and and

Traycee Mayer:

LinkedIn. So okay,

Janice Porter:

thank you. Thank you so much. Appreciate you a

Janice Porter:

lot, and appreciate your wisdom. So thanks again, and to my

Janice Porter:

audience, thank you for being here and remember to stay

Janice Porter:

connected and be remembered.

Traycee Mayer:

Yay.

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