In this episode, I’m talking about trust, and honestly, how have we got to episode 60 without giving it its own moment? After last week’s reflections on psychological safety, I wanted to pull apart the difference between feeling safe in a group and deciding whether we trust another person.

I look at why trust is really about prediction and risk, how it builds over time, and why leaders need to know whether they are dealing with a trust issue or a psychological safety issue.

I also share two helpful models, the trust equation and Brené Brown’s BRAVING acronym, to make trust feel a little less fluffy and a lot more practical.

Highlights:

(01:34) - Why trust and psychological safety are not the same thing

(05:14) - The leadership question that helps you spot what is really going on

(06:22) - The trust equation, made human and usable

(08:49) - Why self-orientation can quietly wreck trust

(11:10) - Brené Brown’s BRAVING model and what it teaches us

(13:15) - The generous assumption that helps trust grow

Connect with Emma:

LinkedIn

Website

This Podcast is proudly produced by Wavemakers Audio