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What’s your pass-along-phrase?
Episode 18731st October 2022 • Irresistible Communication • Dr. Michael Gerharz
00:00:00 00:03:10

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What we can learn from Europe’s best selling magazine about communicating with intention

Read more thoughts on the art of communicating week-daily at https://michaelgerharz.com/blog

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Transcripts

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How do you scale a magazine from zero readers to being

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Europe's best selling magazine?

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You need three things.

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Great writing.

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That resonates.

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And gets passed along.

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Interestingly, this list starts at the end.

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It's how Henri Nannen, founder of the Stern magazine and it's editor in chief

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for more than 30 years, led the magazine to actually become Europe's best selling

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magazine in the seventies and eighties.

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He demanded from his editors to start their writing at what gets passed along.

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Unless an editor could clearly state what a reader was supposed to tell a

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friend after reading an article, they were not allowed to write the article.

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Nannen explained the rule by an anecdote about his grandparents.

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It goes like this:

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Suppose grandpa and grandma are going for a walk.

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Along their way, they buy the newest edition of our magazine.

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Now, when they come home, they do what they always do.

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Grandma walks into the kitchen to prepare lunch, while grandpa sits down

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in the living room to read our magazine.

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Suddenly after reading one of the articles, he closes the magazine

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to shout into the kitchen.

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Grandma, they're going to raise taxes again.

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It's the one sentence that felt so important to him that it created the

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urge to shout it into the kitchen.

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It's the same phrase that he's going to tell his friends when

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he meets them in the evening.

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When we don't decide what that phrase will be, grandpa's just

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going to decide for himself.

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Now, what's important to keep in mind here is that it's the same

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sentence that your audience is going to tell their friends – whether it be

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colleagues, bosses, partners, spouses – when they tell them about the piece

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they just heard or read from you.

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It's the same sentence your audience will reply with when someone asks them.

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So what was the pitch like?

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The thing is this.

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Your audience will always have that pass along phrase.

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No matter whether you like it or not, your audience will always

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choose a pass along phrase.

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No matter whether you like it or not, your audience will always have

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an answer when someone asks them: So what was it about and they're

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not going to ask you for support.

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Are you clear about the pass along phrase of your audience?

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