It’s good to talk. Richard Harwood KC and Clarissa Levi chat with barrister and mediator Kelly Stricklin-Coutinho of 39 Essex Chambers about how mediation works, and its role in commercial and institutional art disputes. From private disputes to the repatriation of human remains, they look at the role of a third person to facilitate the resolution of disputes. Kelly is the chair of the Civil Mediation Council. The CMC promotes mediation, and holds a register of mediators. It is the recognised authority in England and Wales for all matters related to civil, commercial, workplace and other non-family mediation.