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Mental Health with Marni Stahlman
Episode 142nd September 2022 • A Virtual View • Upper Midwest Telehealth Resource Center
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Cam speaks with Marni Stahlman, the President and CEO of the Mental Health Association of Central Florida, in this collaboration between a Virtual View and the Telehealth Unmuted podcast. Marni is a passionate advocate for the de-stigmatization of mental health care and works to advocate for and provide care to individuals who require mental health and behavioral care. Tune in to hear a discussion about the changing perception of mental health after the COVID-19 pandemic, the impact of social determinants of health, and how telehealth might be involved in the future of mental health care.

Transcripts

Marni:

technology has not really been something that I've seen embraced

Marni:

inside the field And then we were forced into the innovation, and I

Marni:

think that's what COVID did, it forced innovation in fields that

Marni:

were not ready maybe to embrace them.

Marni:

I think it's been revolutionary

Marni:

Our teens and adolescents, our children are really in a

Marni:

crisis for lots of reasons.

Marni:

And telehealth and telepsychiatry has possibly opened up a way for them to

Marni:

reach out and get assistance in a way that they may not have been able to.

Marni:

And quite frankly, could be life saving.

Triston:

Welcome to a virtual view where we talk about tele-health

Triston:

healthcare and everything in between.

Cam:

Thanks for tuning into this collaborative episode of the virtual view

Cam:

and the telehealth unmuted podcast today.

Cam:

I am joined by telehealth unmuted, host Kara, and we're excited to have Marnie

Cam:

Stallman with us today who works with the Florida mental health association.

Cam:

He's gonna just tell us a little bit more about herself as well as some of

Cam:

her work within the virtual care space.

Cam:

So Marni for our audience who may not be familiar with you, why don't you

Cam:

tell us a little bit about yourself?

Marni:

Thanks for having me today.

Marni:

I'm excited to be with both of you and also with the listeners to share a little

Marni:

bit about who I am, what we do here at the mental health association and explore

Marni:

some important topics related to mental.

Marni:

My background is as a clinical psychologist, I've been in the field

Marni:

now for probably close to 40 years.

Marni:

Primarily working within the marriage and family children in adolescent

Marni:

sector and had sometime in clinical private practice, I've been a.

Marni:

The CEO and president of a psychiatric hospital here in central Florida at

Marni:

one time for children and adolescents.

Marni:

And I'm really excited now to be the president and CEO of the mental

Marni:

health association of central Florida.

Marni:

For those of the listeners not familiar with M H a CF.

Marni:

we are the oldest nonprofit here in central Florida.

Marni:

We just celebrated our 76th anniversary.

Marni:

We were founded back in the 1940s with the primary mission and goal to be an

Marni:

advocate for individuals with acute mental illnesses, along with their families.

Marni:

For those of the listeners that are familiar with NAMI, the national

Marni:

association for the mentally ill, that was really formed in the late Nineties,

Marni:

mid nineties really to be an advocacy group, but back in the 1940s, if you

Marni:

were an individual diagnosed with even a.

Marni:

Chronic mental illness, more than likely you were institutionalized.

Marni:

There was not a lot of treatment back in that time.

Marni:

Medications weren't very sophisticated talk therapies were

Marni:

still considered cutting edge.

Marni:

And the whole field of psychology and psychiatry was relatively very young.

Marni:

And so unfortunately, quite a number of people who by today's standards

Marni:

would be considered an individual, maybe dealing with a depress.

Marni:

Episode or an acute anxiety disorder or something like that would find themselves

Marni:

in a commitment situation and the mental health association, not just in

Marni:

central Florida, but across the country.

Marni:

Cuz there are other mental health associations that spring up as a result

Marni:

of that really worked to free the.

Marni:

So to speak.

Marni:

And so the, in the symbol for the mental health associations is a bell which

Marni:

was actually created as a symbol in real life from the chains and shackles

Marni:

that people were institutionalized and bounded, and they were melted

Marni:

down symbolically to form that bell.

Marni:

Today.

Marni:

The national mental health association is mental health America, which I'm

Marni:

sure many listeners are familiar with.

Marni:

They're quite an advocate working across the country and internationally on really

Marni:

important issues related to advocacy.

Marni:

And de-stigmatizing the work that needs to be taken around mental.

Marni:

Over the years, the mental health association here in central Florida

Marni:

has evolved as you can imagine.

Marni:

And so we are not just an advocacy organization, but we also provide

Marni:

direct mental health counseling on an outpatient basis, primarily to

Marni:

individuals without health insurance.

Marni:

Florida has the infamy of being just one of 12 states in the United States

Marni:

that did not do Medicaid expansion.

Marni:

And as a result of that really important services related to mental health

Marni:

and behavioral care for the uninsured have not been able to be delivered.

Marni:

And so our outlook clinic is one of the few in the state of Florida

Marni:

that is providing at no charge outpatient mental health services

Marni:

for individuals over the age of 18 that do not have health insurance.

Marni:

And we're supported by grants and philanthropies and hospital partners

Marni:

here locally to do that work.

Marni:

So we spend a lot of time in our state legislature advocating for some of the

Marni:

changes in laws that we feel are necessary here, as well as bonding together

Marni:

with our brethren across the country, on state national issues, and then

Marni:

working on the delivery of direct care.

Marni:

That's a mouth.

Cara:

Wow.

Cara:

Really appreciate.

Cara:

Comprehensive, description that you've given.

Cara:

It really helps.

Cara:

Us as interviewers, but also our audience.

Cara:

I'm curious to know, everyone has a series of experiences maybe that

Cara:

inspire them to pursue a certain career.

Cara:

So I'm curious to know for you, when did you decide that mental

Cara:

health was a passion of your.

Marni:

I was very fortunate or unfortunate depending on how you look

Marni:

at it, that my mom is a psychotherapist.

Marni:

And so I literally grew up her practice initially was in our home.

Marni:

She had a home office and she was one of the first individuals here

Marni:

in the state of Florida back in the late seventies, before there was even

Marni:

licensure to work in marriage and family.

Marni:

And just watching it, getting dragged along to psychotherapy conferences.

Marni:

Isn't every high schooler's best idea of fun with their parent, but I got to

Marni:

meet some really amazing trendsetters people that are now in textbooks that

Marni:

I got to see in the late seventies, early eighties, before most of them

Marni:

passed in marriage and family therapy.

Marni:

And it was just a kind of natural progression and, in other families,

Marni:

if your dad's a doctor or a lawyer or bus driver or whatever you might wanna

Marni:

aspire to say, I wanna be like my parent.

Marni:

And so in that instance, but I also saw the impact that was

Marni:

being made from family therapy.

Marni:

And at the time in the early, late seventies, early eighties,

Marni:

family therapy was very new.

Marni:

As a modality and a treatment option systemic theory or systems theory

Marni:

as it's called, was really a radical approach back then, back in those

Marni:

days, even seeing somebody with an addiction disorder was a dual diagnosis

Marni:

was considered really far out.

Marni:

Now, of course the field embraces that and says but yes, of course, somebody with

Marni:

an addiction must always most certainly be grappling with at least anxiety or

Marni:

depression and is using the substance use and abuse option as a way to medicate.

Marni:

For other things that are going on.

Marni:

But back in those days, as my daughter likes to say in the old days where

Marni:

we had to have a remote for our television, instead of, getting up

Marni:

and changing the channel that's the way that the state of the field was.

Cam:

Amazing.

Cam:

Just to see what the progression of the field of mental health has really.

Cam:

Evolved over the past several decades and also just how special it is for you

Cam:

to be able to see, even your own mother who has been a part of this process

Cam:

and help to shape some of that desire.

Cam:

As you said, depending on how you look at it, that's a pro and a con, but it

Cam:

is cool to hear how . Those experiences you had with , a close family member

Cam:

who was doing that work really helped to shape the passion and where you are

Marni:

Yeah, it really was something.

Marni:

And other family members have followed suit in one way or another.

Marni:

And my daughter's been very clear that she may be interested,

Marni:

but we'll see, she's only 14.

Cam:

Yeah.

Cam:

So who knows, you know, it may be generations that continue

Cam:

to to work in this work.

Cam:

Since you're working specifically within the context of.

Cam:

Florida.

Cam:

What does the prevalence of mental health conditions look like within your.

Marni:

Yeah.

Marni:

That could be a long conversation as I alluded to.

Marni:

Florida has really grappled for a very long time on a number of healthcare

Marni:

related issues as it attends to the needs of the uninsured and underinsured.

Marni:

We have the infamy of dropping in the last two years from 48th to 49th in the country

Marni:

for the amount of money that we spend per resident here in our state on mental

Marni:

health and the funding that goes with it.

Marni:

Very unfortunate that in Florida, the funding that comes through for most

Marni:

of the programs that are supported by local governments through the state.

Marni:

There's no recurring dollars.

Marni:

So every year we have to go back and ask and it's difficult and

Marni:

it really makes it an obstacle.

Marni:

As you try to educate your legislators and local advocates and government.

Marni:

Why is it important to put funding behind mental health?

Marni:

So the state of Florida has been in a bad state for quite a while.

Marni:

The mental health association is part of something called the Florida

Marni:

mental health advocacy coalition.

Marni:

Those are other organizations across the state and we band together

Marni:

to really take up the cause.

Marni:

One of which is a drum beat that we've been drumming now since 2013

Marni:

and the affordable care act, which is the expansion of Medicaid.

Marni:

Because by doing that, it really will help to encompass and bring into the

Marni:

fold for Medicaid benefits a portion of our population that is just.

Marni:

Completely left out by disparity because of socioeconomic issues that

Marni:

are sometimes not in their control.

Marni:

And we need to see that.

Marni:

And we certainly know that and have seen that in communities of

Marni:

disparities, of color of poverty, they are com most often the most

Marni:

afflicted with issues of substance abuse and use and disorders and mental

Marni:

health conditions that go untreated.

Marni:

Most recently, I was in a conference with some colleagues here in

Marni:

Florida and we were discussing, and someone quoted a statistic that I

Marni:

found just to be incomprehensible, which was that in a community of

Marni:

color, an African American male.

Marni:

It could take as long as 11 years from the point of diagnosis to treatment.

Marni:

because of access to care issues that we have here.

Marni:

We just don't have enough.

Marni:

And obviously with the COVID pandemic and coming out of the recovery, we've seen.

Marni:

International and national focus on the fact that mental health is part

Marni:

of your physical health and that this previous stigma about this separation

Marni:

of the two really is being closed.

Marni:

As we see more celebrities, people of note, Michael Phelps, Simone Biles

Marni:

selena Gomez, influencers who have come forward, but until we see members

Marni:

of our business communities that are here, local running organizations that

Marni:

are recognized, it will still seem far away that celebrity has disclosed that

Marni:

they have our grappling with a mental health condition, but we need to see

Marni:

and have it be demonstrated that there.

Marni:

People walking right among us in our workplace, in our communities, in our

Marni:

churches and synagogues in our community organizations are really grappling

Marni:

with everyday issues and it doesn't necessarily have to be something that is

Marni:

chronic, but it can certainly be acute.

Marni:

And it's okay to talk about that.

Marni:

I long for the day that we can openly talk about being on medication for

Marni:

mental health disorders, the same way we say I take high blood pressure.

Marni:

Nobody thinks twice about the fact that you might eat too much salt on a daily

Marni:

basis or drink too much Coke and therefore have to modulate your blood pressure.

Marni:

But if you were to say, I take Wellbutrin or Zoloft, then people start to say, oh

Marni:

well, you know, and I don't know how that goes back to your original question about

Marni:

this data, Florida, but we're trying every day here to raise the awareness

Marni:

and the level of funding that comes in so that more and more people can get their

Marni:

treatment and get on a road to recovery.

Cara:

Yeah, absolutely.

Cara:

I think you bring up a lot of really interesting points here and

Cara:

I think you're absolutely right.

Cara:

That part of the destigmatization that needs to happen is To have people that

Cara:

are public facing, maybe high profile individuals that are respected in

Cara:

the community to be vulnerable and to share if applicable their mental health

Cara:

struggles because they think that when people at the quote unquote top are able

Cara:

to do that, it permits everyone else in the community to, follow suit and.

Cara:

Also share.

Cara:

So I think that's really interesting and I also think it could be applied

Cara:

to really anything, even in the working world, having people in

Cara:

leadership or having people, that you aspire to be like or inspired

Cara:

by to have them, set that example.

Marni:

Over the last several years, there's been a huge focus

Marni:

on something called D E and I

Marni:

equity and inclusion.

Marni:

How are workplaces, community organizations,

Marni:

communities really embracing.

Marni:

The people that are different, the people that look different sound different,

Marni:

come from different backgrounds.

Marni:

And how do we integrate them so that there's this wholeness

Marni:

and equity and inclusion.

Marni:

But interestingly enough, we have seen some of that work and again,

Marni:

Florida may not be at the cutting edge of de and I certainly we've.

Marni:

Some issues that they've had here in the last several months recently,

Marni:

but we see it across the board for the most part, but do we see

Marni:

it with people with disabilities?

Marni:

Do we see it with people that come forward and say that they

Marni:

have a mental health disorder?

Marni:

Not very often.

Marni:

We did have something really interesting happen here.

Marni:

Just this week.

Marni:

We have an Amazon fulfillment center that's pretty central

Marni:

to the central Florida region.

Marni:

And we got a call from Amazon saying, Hey, we're reaching out because we just

Marni:

want you to know that if individuals with mental health conditions or diagnoses

Marni:

that are looking for work, we're hiring.

Marni:

and that was really a monumental shift, right?

Marni:

We've seen individual organizations like Google and Amazon reach out

Marni:

to the autistic or autism community to the deaf community, to the blind

Marni:

community, but never reaching out to specifically say we're hiring people

Marni:

with mental health conditions who are just as capable and able bodied.

Marni:

as long as they're on, the medications that have been prescribed or

Marni:

they're involved in a therapeutic relationship or they're staying

Marni:

stable within a peer recovery option, which is certainly a movement that's

Marni:

grown they're very functional.

Marni:

They can do the work.

Marni:

They're smart, they're energetic, they're artistic.

Marni:

They're happy.

Marni:

They're talented.

Marni:

They're all the things.

Marni:

You know everybody else's.

Marni:

And so that was an interesting conversation, but it is also of note that

Marni:

when we talk about diversity inclusion and equity across lots of different

Marni:

categories, how often do we get to say, or have that conversation around

Marni:

mental health and individuals with.

Cara:

Yeah.

Cara:

I love that.

Cara:

And as somebody growing up.

Cara:

A sister with down syndrome.

Cara:

It's really interesting to see that same theme in employing people.

Cara:

Special needs and down syndrome specifically.

Cara:

A lot of nonprofits have, really popped up in the last couple of years that

Cara:

make that their central focus having professional development, job training,

Cara:

and opportunities to make in income.

Cara:

So I really love that.

Cara:

And I think it's super, super important.

Cara:

Like you said, not only to make it acceptable if you have depression,

Cara:

but to say like, you're not any less of a person for that.

Cara:

And, we would love to have you working within our organization.

Cara:

I think that provides a level of empowerment and acceptance

Cara:

that people so desperately need.

Marni:

I would.

Marni:

Yeah, and I would say if we had more of that, we would have

Marni:

a less present prevalence of suicide attempts and completion.

Marni:

Because it really, when someone is getting to that point of an attempt or

Marni:

unfortunately, a completion it's because they've reached that point of despair.

Marni:

It's because they've reached that point of not feeling included of not feeling

Marni:

like there's a resource or an alternative that will help them feel differently.

Marni:

And that's really unfortunate and can be changed.

Cara:

Yeah, it can be.

Cara:

Absolutely.

Cara:

I think.

Cara:

What you described as a really effective way to do that and also

Cara:

making it, normalized in general, to be able to talk about this.

Cara:

And because so many people are on medication, we just don't vocalize it.

Cara:

So you feel so alone.

Marni:

Yeah.

Marni:

And I liken it back to before Betty Ford came forward in the 1970s with

Marni:

breast cancer, women didn't talk about breast cancer, it was taboo.

Marni:

And if, even the prevalence of getting mammograms and having a breast care

Marni:

check and doing it on an annual basis Was really something that was unheard of.

Marni:

And it took somebody like Betty Ford in the presence, as the first lady

Marni:

of the United States to come forward and talk openly about her breast

Marni:

care and her journey on cancer.

Marni:

Today, both my mom, my sister and my sister-in-law are double vasectomies.

Marni:

They're thank God.

Marni:

Okay.

Marni:

And two of them of the three have had reconstructive surgery.

Marni:

My sister said a boob is what you call your husband when you're mad at him.

Marni:

So think of the normalization before, in 1972, we couldn't talk

Marni:

about a woman's breast care and what breasts cancer was about.

Marni:

and now we joke about it and what's a boob and we have the Susan Coleman

Marni:

foundation and we have the pink brigades and it's just out to save women's lives.

Marni:

And if we could somehow come up with that same kind of mentality about

Marni:

openly and freely talking without the stigma about mental health, think

Marni:

of the lives that could be saved.

Cara:

Yeah, absolutely.

Cara:

I think that's a fantastic example, too.

Cara:

Which also , indicates that we absolutely can do the same when it

Cara:

comes to mental health, but it will take the collaboration and buy.

Cara:

Of the community in order for it to happen.

Cara:

I do wanna make sure we ask about the social determinants of health, which you

Cara:

did touch on in your earlier response about, mental health conditions facing

Cara:

Florida and the populations you serve.

Cara:

Are there specific social determinants of health that you see.

Cara:

Very commonly in the region that you serve.

Cara:

Are there ones that are a specific focus right now in your practice?

Cara:

Any, anything that comes to mind would be, I think, relevant.

Marni:

So social determinants of health are really characterized as

Marni:

conditions that people are born into grow into live, work age, but all of

Marni:

these factors can strongly influence the health outcomes of any person.

Marni:

And what we've really experienced here, not just in central Florida, but

Marni:

when I talked to colleagues across the country, the COVID 19 pandemic really

Marni:

ripped the bandaid off of where we saw some really strong disparities.

Marni:

And where these most common social determinants of health really were

Marni:

deeply entrenched into the health and social and economic inequities

Marni:

that exist here in the United States.

Marni:

The most prevalent one, I think that most people are aware of, especially

Marni:

coming out of the pandemic, that was the most visible was food.

Marni:

And what we saw where people were lining up to try to get food or have food.

Marni:

And had never, previously been donors to food Harvard's banks, we still

Marni:

see feeding America to this day.

Marni:

We're still having food giveaways here.

Marni:

Access to healthcare, I think is another really critical one, particularly in

Marni:

communities of color where you're not gonna see an emergency department or

Marni:

doctor's offices or dentist's office, really dental care is a really big one.

Marni:

And then housing.

Marni:

Orlando is now considered one of the top five, most expensive places

Marni:

to live in the United States.

Marni:

It's nearly impossible to get housing here.

Marni:

You have to have an income of over 50 or $60,000 to afford a

Marni:

one or two bedroom apartment.

Marni:

And we have a gig economy here in most of central Florida and also a low wage

Marni:

tourism based economy in hospitality.

Marni:

So those are not individuals that are typically making more than 15 or $16 an.

Marni:

In recent years, we've seen exposes in the front pages of our paper,

Marni:

where we've had hospitality, tourism, theme, park workers going to work

Marni:

every day and they live in their car.

Cara:

Wow.

Marni:

So when we talk about really the social determinate of health and

Marni:

how they affect everyone's mental health being I think that you can't

Marni:

exclude any of the social factors.

Marni:

When we talk about health and wellbeing, the most recent one that I came into

Marni:

contact had to do with climate disparity or climate discrimination, that there are

Marni:

regions in different states and areas of the United States where people are more

Marni:

subjected based on poverty and race to climate conditions that are adverse to

Marni:

their health conditions than people with.

Marni:

And stature.

Marni:

So that's a very new one.

Marni:

I think that has been added to the social determinants of health is climate.

Marni:

And how we build buildings where we situate them.

Marni:

I think is really important here in central Florida and in a lot

Marni:

of communities across the south.

Marni:

We have a street in our downtown that's called division.

Marni:

The reason for that was the division street that divided the African American

Marni:

community from the white communities.

Marni:

And those streets are still here.

Marni:

They're still named.

Marni:

And we see that's typically where highways go through.

Marni:

That's where large sports stadiums are built because the lands are cheap.

Marni:

And so there's just a lot to say there, but we certainly have seen

Marni:

it particularly after COVID where there was a loss of income, job loss.

Marni:

And now with the economy and a state of inflation and some families not being

Marni:

able to get back to where they were.

Marni:

We're seeing a lot more in our clinics.

Cam:

That was a great overview of some of the things that individuals

Cam:

in your particular community face.

Cam:

And, one of the things that we talk about in this podcast is,

Cam:

despite some of these social determinants of health and other equity barriers that

Cam:

these individuals may face, what are some ways that your organization has

Cam:

utilized digital health solutions like te.

Cam:

To help bridge the gap that some of these patients may face when it

Cam:

comes to seeking out mental health.

Marni:

You know, It was really remarkable.

Marni:

And I don't think we're alone here in the responses that we've seen.

Marni:

And you've seen the rise of telehealth medicine, not just in psychiatry and

Marni:

mental health, but across the field.

Marni:

It was something that was fairly untapped pre COVID in Florida.

Marni:

We really were a little bit behind the times legislatively about how telehealth

Marni:

could be utilized and reimbursed for.

Marni:

So people were a little bit more hesitant.

Marni:

And then of course, when we went into lock.

Marni:

There really wasn't much of an alternative for individual communities

Marni:

that had not been able to access in the category of mental health.

Marni:

We saw an enormous jump.

Marni:

And what now becomes a new social determinant barrier

Marni:

is access to broadband.

Marni:

So it used to be access to transportation would be a big denominator for

Marni:

somebody following through on treat.

Marni:

Because we don't have a rapid transit system here in central Florida.

Marni:

We don't have a light rail that's effective and utilized.

Marni:

And we have a transportation network on our roads that is just.

Marni:

mess.

Marni:

So when we would talk to individuals and do community round tables, we would see

Marni:

our access to medical care was inhibited by the lack of transportation options.

Marni:

Telehealth now puts you on an information highway and not a regular highway.

Marni:

And so we saw a huge jump in the number of individual.

Marni:

In our outlook clinic that were coming to the clinic and keeping their appointments.

Marni:

One of the things that practices look at is of their patients.

Marni:

What is the confirmation rate?

Marni:

How often do patients cancel their appointment?

Marni:

How compliant are they and compliance and mental health treatment

Marni:

is really important, right?

Marni:

To be consistent.

Marni:

We're at about an 89, 9% compliance with our telehealth patients, which is really

Marni:

remarkable and that's caused celebration, but also now opened up questions about

Marni:

how to deliver broadband into communities that again, have been left out.

Marni:

Most everybody has a, a cell phone, but do they have a data?

Marni:

That will allow them to sit on a 30 minute or 40 minute appointment.

Marni:

And how do we bring that?

Marni:

The Biden administration has really tried to open that up with funding for

Marni:

through the American rescue plan for individuals to get a supplement for their

Marni:

broadband and also even digital equipment.

Marni:

But we have to get that word out.

Cara:

I'm curious to know, what do you think has been the impact of

Cara:

digital health solutions for patients with mental health conditions?

Cara:

How has, I guess telehealth telemedicine impacted your line of.

Marni:

So I'm gonna, I'm gonna make a statement and I'll

Marni:

preface it and then come back.

Marni:

I think it's been revolutionary no less than revolutionary that said, I will tell

Marni:

you, I myself was not an early adopter.

Marni:

So as has already been noted, I've been doing this since the seventies

Marni:

where you had to get up to change the channel on your televis.

Marni:

So technology has not really been something that I've seen embraced inside

Marni:

the field, but as the evolution of that has come around and I was always

Marni:

trained old school that for a therapeutic relationship to be successful, it

Marni:

requires a bond between the therapist and the client, the patient, and.

Marni:

I was always suspect how's that gonna happen in a digital virtual space?

Marni:

So many cues come in a therapeutic relationship for, how someone is acting,

Marni:

reacting, how they're sitting, how they've mapped themselves in the room.

Marni:

There's lots of verbal and physical cues to take.

Marni:

and I was really not an early adopter.

Marni:

I have to tell you.

Marni:

And then when we were forced into the innovation, and I think that's part of

Marni:

what COVID did, unquestionably was wreak havoc on our emotional and physical

Marni:

senses of safety and security, but it also forced innovation in fields that

Marni:

were not ready maybe to embrace them.

Marni:

Or we're just starting to, and I think psychiatry and mental health or behavioral

Marni:

healthcare treatment was one of.

Marni:

And the need for the innovation.

Marni:

I think forced us to embrace something that probably would've

Marni:

taken many more years to evolve into the way that it has today.

Marni:

Now, two years later, I go back to the word that I think it's been revolutionary.

Marni:

I think what it's opened up is the opportunity for people to access mental

Marni:

health services in a way that may, they may previously have not been afford.

Marni:

Or location wise it's taken away barriers and boundaries of geography

Marni:

and provided that you're with a good telehealth provider that

Marni:

you've done your homework with.

Marni:

I think that the therapeutic relationship is just as informative

Marni:

and just as impactful as if it were to be a face to face.

Marni:

And I think it's opened up the opportunity to remove the barrier of exclusion.

Marni:

I also think that it's taken away a little bit of the hesitancy that people

Marni:

had about going face to see a therapist.

Marni:

While you're still having an intimate interaction.

Marni:

There is something to be said for, it's still flat and in this virtual space

Marni:

you can cut your camera if you want to.

Marni:

If you've got some social inhibitions and phobias about anxieties being seen

Marni:

before you can be coaxed out to have that.

Marni:

That's removed some of those intimacy barriers that may have prohibited

Marni:

people in the past from seeking out care and then the affordability

Marni:

of it, as I said Florida's been a little bit behind the times about

Marni:

how to legislatively allow for.

Marni:

Medicaid and Medicare to pick up billing for telehealth and private

Marni:

health insurance companies, to be able to have their providers,

Marni:

bill for telehealth services.

Marni:

Other states have certainly been more progressive and have set the standard

Marni:

and led the way on that regard.

Marni:

But it's also opened up a level of affordability, I think again

Marni:

that may have been prohibitive for people looking for a one on one.

Marni:

That's not to say that I've given up on one on.

Marni:

I'm still old school in that regard, but I certainly can't dismiss the efficacy

Marni:

of what telehealth has been able to do.

Cara:

I did see a study about an increase in teenagers getting mental healthcare.

Cara:

Previously they might have been too intimidated to go for an in person

Cara:

visit or maybe ashamed or whatever.

Cara:

It might have been back to the stigmatization, but something about, being

Cara:

able to, jump on a video call is more approachable and easier for them to do.

Marni:

Yeah, especially with adolescents provided that they have the sign off,

Marni:

obviously parent or guardian, but there's some startling, sad statistics that are

Marni:

floating now, post COVID, one I just was talking about today with a colleague,

Marni:

an American teenager takes their life with a gun every seven hours on average.

Marni:

Gun violence, and now is the number one cause of death of children and

Marni:

adolescents in the United States.

Marni:

And that's not homicide gun violence.

Marni:

That's a mixture of self inflicted or self intended gun violence.

Marni:

Not to mention the statistics, 50% of teenagers by the time

Marni:

that they're in 12th grade are gonna have tried an illicit drug.

Marni:

Our teens and adolescents, our children are really in a

Marni:

crisis for lots of reasons.

Marni:

And telehealth and telepsychiatry has possibly opened up a way for them to

Marni:

reach out and get assistance in a way that they may not have been able to.

Marni:

And quite frankly, could be life saving.

Cam:

Yeah.

Cam:

So I think, one of the things that sticks out with what you're saying there is it's

Cam:

important to be able to have options.

Cam:

So whatever modality that is the most comfortable for that

Cam:

patient to want to seek out, help.

Cam:

Being able to have those different options available.

Cam:

Cuz you know we're seeing with a lot of telehealth programs that, one of

Cam:

the biggest drivers is patient choice.

Cam:

And so being able to provide patient choice and I think especially when it

Cam:

comes to mental health treatment when.

Cam:

Perhaps as you mentioned individuals may be intimidated

Cam:

to have an in person appointment.

Cam:

And so they wanna have some of that separation, or you may have someone

Cam:

on the flip side that, being in a virtual encounter feels less personal

Cam:

and they want to be in person, but really having the opportunity to have

Cam:

options for both is going to improve, the outcomes that individuals can have.

Cam:

Whatever modality is gonna work for them.

Cam:

They can pursue that.

Marni:

Yeah.

Marni:

And I wanna point out too, something that we may not have highlighted

Marni:

enough or at all, really in this conversation is within the treatment

Marni:

modalities and options there.

Marni:

I wanna make sure that.

Marni:

make a deposit and recognize the peer recovery space movement, and how important

Marni:

that is in attributing and contributing to the recovery of individuals who are in

Marni:

an acute crisis or dealing with a chronic mental illness because peer to peer.

Marni:

And this is something developing here in Florida, where we're

Marni:

getting certifications for peer to peer specialists, having somebody

Marni:

that's had a lived experience.

Marni:

That's similar to your.

Marni:

And having a place to repo those experiences and share them and

Marni:

collide with them and see people that are like you in your experiences or

Marni:

have been similar in your journey is a very effective method now.

Marni:

And, just as I mentioned earlier on, in the, in.

Marni:

Seventies and eighties when people were, poo-pooing kind of the oh dual

Marni:

diagnosis, there's no such thing.

Marni:

Peer recovery really is at that same kind of juncture right now over the last

Marni:

couple of years where it's emerging out of, its own cocoon into the butterfly

Marni:

that it should and needs to be.

Marni:

And is in a very effective modality when talking about.

Marni:

Of who to access for care and where to go.

Marni:

And so for the listeners, there's a lot of peer recovery options that

Marni:

are out across the country, Florida is this in this area's been leading

Marni:

surprisingly but that's because the peers have stepped forward.

Marni:

The people that have been chronically dealing with this for

Marni:

their lifetimes, or have family members that have been chronically

Marni:

dealing with this as their lifetime.

Marni:

And that's where we see, Organizations like NAMI mental health, America

Marni:

other peer led groups really important to include them.

Cam:

The peer recovery space.

Cam:

Is really important when it comes to mental health, being able to

Cam:

have individuals who understand what you're going through have

Cam:

lived through it themselves.

Cam:

And, know, I've seen a lot of emerging resources specific to

Cam:

that, especially when it comes to substance use and addiction.

Cam:

Because no, One person facing that mental health condition looks exactly

Cam:

the same, but being able to have someone who understands what you're

Cam:

going through can be a huge benefit.

Marni:

So what's interesting is we talk about, the cocoon on wrapping

Marni:

on the peer recovery space movement would make it appear as if this is

Marni:

something that's relatively new, but it's interesting, Cameron that you

Marni:

pointed out in the addiction space, AA has been around for a very long time.

Marni:

And when you look at the model of how AA operates or Alanon

Marni:

It's a peer to peer space.

Marni:

So it's not that peer to peer recovery and the space movement

Marni:

itself has just been an epiphany.

Marni:

And so everybody's Hey, we should have peers talk to each other.

Marni:

AA is 87 years old.

Marni:

It was founded in 1926 it's been here a long time

Marni:

It's just that we've evolved now to see it beyond the addiction space, into the

Marni:

chronic behavioral health and mental.

Marni:

Space as well that people with chronic mental health conditions like

Marni:

schizophrenia or bipolar disorder or Schizoaffective, people that are, as I

Marni:

said, chronically, mentally ill with a diagnosis that needs to be treated and

Marni:

monitored so that they stay out of crisis.

Marni:

Having those peer relationships is really, I.

Cara:

And it's interesting to see the little full circle moment, right?

Cara:

When we think of, peer relationships are one thing and then also, big picture

Cara:

thinking about how community and how.

Cara:

Social acceptance and conversations drive change and, help people,

Cara:

especially in the realm of mental health.

Cara:

You have such a, extensive background and career journey and you've led.

Cara:

Organizations and, you are also, on the clinical side too treating people

Cara:

and have been, I'm curious to know, like what advice would you give to, a

Cara:

young professional who is interested in pursuing a career, in mental health and

Cara:

potentially, doing it digitally as well.

Cara:

What have you learned?

Cara:

Do you have any big insight or takeaway that you would want to IM.

Marni:

We need people coming into the field desperately.

Marni:

We have lots of people being recruited by business schools and by trade

Marni:

schools and different things like that.

Marni:

But part of the difficulty is that as a career path, it's not maybe the most.

Marni:

Financially rewarding path to take, whereas it is emotionally a really

Marni:

rewarding path to take, and we need a lot more people coming into the

Marni:

field, particularly people that are representative of the communities that

Marni:

we just spent some time talking about because effective treatment needs

Marni:

to be delivered by people that look like the people that they're treat.

Marni:

And that's been one of the concerns and issues that we've seen in some of our

Marni:

communities of disparities is that they don't have the same lived experiences,

Marni:

the therapists, or the professionals they'll try to have the empathy and

Marni:

understanding, but they can't know it.

Marni:

And it's something that I really think is missing in the field and

Marni:

has been for a very long time.

Marni:

What would I say to inspire somebody to come into the field?

Marni:

It can save a life.

Marni:

You can save a life.

Marni:

I once had a reporter say to me, you with the amount of volume that you have at your

Marni:

clinics, how do you manage it every day?

Marni:

And I said I don't look at the people that come to our clinics

Marni:

as 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.

Marni:

I look at 'em as one plus one till I get to 10.

Marni:

And that's how you have to space the day, every day.

Marni:

You just have to go for the.

Marni:

and make the difference in the one and then move to the next day.

Marni:

Cuz if you don't do it that way, it can be overwhelming and you

Marni:

can just feel despair, but you can do a difference with one.

Marni:

And I think that's when we talk about, and we speak to young people

Marni:

that are going into the medical or helping professions, why they're going

Marni:

to med school or different kinds of opportunities within the healthcare field.

Marni:

That's what's motivating.

Marni:

, but we seem to not be able to do it very effectively with getting

Marni:

more and more people to go into the mental health, behavioral space.

Marni:

And I think that's also where tele telehealth has helped because it's

Marni:

allowed for some of the disparity in workforce to be made up,

Marni:

especially in more rural areas.

Marni:

You don't have to worry that you don't have a psychiatrist in a rural area.

Marni:

You can dial.

Marni:

And find someone that might be a couple hundred miles away, but they're close.

Marni:

I wish I had that magic answer about how to entice more people to choose it as

Marni:

a field, as a calling, as a vocation.

Marni:

That's how I view it.

Marni:

I don't say that when I speak to my family, I'm not

Marni:

getting up to go to my job.

Marni:

I'm getting up to go to my, do my work.

Cara:

Love that.

Cara:

And I think, especially true in helping professions, like you said, be focusing

Cara:

on treating the one and really.

Cara:

Taking care of yourself in the process so that you avoid that burnout and

Cara:

avoid that fatigue and overwhelm.

Cara:

I think that can also be applied, in any career.

Cara:

And I think, it's something that.

Cara:

They've luckily started talking about a lot more, having those boundaries

Cara:

and setting those boundaries and, just really being honest with yourself in

Cara:

order to, be productive, but also not at the expense of your own mental health.

Cara:

And I, but I still think we have ways to go.

Cara:

When we look at career and work life culture,

Marni:

Yeah.

Marni:

And in my training when I was coming up and I'm sure it's still

Marni:

this way now, if you're gonna be in a direct clinical field.

Marni:

Where you're doing direct patient care.

Marni:

You need to be in therapy yourself.

Marni:

There's no way that transference isn't gonna happen.

Marni:

There's no way that projection is not gonna happen.

Marni:

You're a human being you're going to absorb what's happening.

Marni:

And as you pointed out you're no good to anybody.

Marni:

If your own mental health is precarious, right?

Marni:

So you wanna safeguard that you wanna do things that are self-care related and

Marni:

nurturing so that you can be the help.

Marni:

In return, but it's I have this analogy.

Marni:

I tell people all the time, when we get on a plane and we fly after the doors close

Marni:

and the flight attendants are standing up and the gate is being pushed back

Marni:

and the pilot's getting to the runway.

Marni:

What happens next?

Marni:

The steward is flight attendant stands up and they start

Marni:

going through the safety pre.

Marni:

They point out where the exits are in case you have to jump out of the plane on a

Marni:

tube or a raft, and then they say, what in the event of an emergency and air pressure

Marni:

in the cabin being reduced, air masks will automatically drop from your seat above.

Marni:

What's the next thing they tell you to do after they drop put the mask on.

Marni:

Before you put it on the person next to you.

Marni:

And the reason for that is if you're not breathing, then you're not gonna

Marni:

be much help to the person next to you.

Marni:

And that's the same kind of thing.

Marni:

When I talk to and in supervision with other clinical team members and staffers

Marni:

that I've worked with and therapists in the field that I was taught very early

Marni:

on in my own clinical training, put your mask on first, cuz you're of no

Marni:

use to somebody if you're not breathing.

Marni:

And that really means self.

Marni:

And making and taking care of yourself because it can be very hard.

Marni:

And there are times that you have to step back and there are times that

Marni:

you have to impose limits and say, this is not something that's healthy

Marni:

for me to be involved in that this is a toxic relationship with the client

Marni:

or the patient may see the boundaries of what you may be able to help, as

Marni:

caregivers, as helpers, as clinicians.

Marni:

We like to think we can help everybody.

Marni:

That's not.

Marni:

It isn't, we're not a one size fits all.

Marni:

We have to know what our limits are.

Marni:

We have to know what our capacity is.

Marni:

We have to know where our strengths and opportunities lie.

Marni:

And also be honest about that.

Cam:

Yeah, absolutely.

Cam:

Especially when we're.

Cam:

In an era of, caregivers really experiencing a lot of burnout because

Cam:

there's so much need out there, there's gotta be a balance of, making

Cam:

sure that you take care of yourself.

Cam:

Despite some of the other things that are going on

Cam:

marni want to thank you so much for just taking your time to come and lend your E.

Cam:

On this collaborative episode with the virtual view and telehealth unmuted.

Cam:

Marni we really appreciate it.

Cam:

We hope to talk to you again sometime soon on the podcast but really wanna

Cam:

just thank you for your time today.

Marni:

It's my pleasure to be here.

Marni:

Thanks for having me.

Caroline Yoder:

Thank you for listening to a virtual view.

Caroline Yoder:

You can find more information about today's episode in the show notes below.

Caroline Yoder:

If you would like to support our podcast, please rate and review us

Caroline Yoder:

on your favorite podcast player.

Caroline Yoder:

Do you have any questions or topics you'd like us to discuss?

Caroline Yoder:

If so, contact us at info at UMTRC dot org or through the

Caroline Yoder:

form found in the show notes.

Caroline Yoder:

Also, we'd like to give a special thanks to our editor.

Caroline Yoder:

Finally a special thanks to the health resources and service administration.

Caroline Yoder:

Also known as HERSA.

Caroline Yoder:

Our podcast series of virtual view is sponsored in part by hearses telehealth

Caroline Yoder:

resource center program, which is under hers is office of the administrator and

Caroline Yoder:

the office for the advancement of tele.

Caroline Yoder:

The content and conclusions of this podcast are those of the UMTRC and

Caroline Yoder:

should not be construed as the official policy of, or the position of nor

Caroline Yoder:

should any endorsements be inferred by HERSA, HHS, or the U S government.

Caroline Yoder:

Thanks for listening and have a . Great day.

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