Future-Proofing Construction with Chad Prinkey

Episode 127 • 4th July 2024 • Construction Disruption • Isaiah Industries

Intro: 00:00:00

Welcome to the construction disruption podcast, where we

Intro: 00:00:04

uncover the future of design, building, and remodeling.

Todd Miller: 00:00:17

I'm Todd Miller of Isaiah industries, manufacturer,

Todd Miller: 00:00:20

especially metal roofing and other building materials today.

Todd Miller: 00:00:23

My co host is Ryan bell.

Todd Miller: 00:00:25

Mr.

Todd Miller: 00:00:26

Bell got some exciting things to tell us today.

Ryan Bell: 00:00:29

Nothing today.

Ryan Bell: 00:00:30

I've got nothing today.

Ryan Bell: 00:00:31

It's Friday.

Ryan Bell: 00:00:32

It's been, it's been a long week.

Todd Miller: 00:00:33

It has been a long week.

Todd Miller: 00:00:34

All week.

Todd Miller: 00:00:35

I kept thinking we were one day ahead.

Todd Miller: 00:00:38

I kept thinking, surely it's Thursday and it was only Wednesday

Todd Miller: 00:00:41

and now I'm just all messed up.

Todd Miller: 00:00:43

But I got to tell you though, I have to apologize to anyone

Todd Miller: 00:00:46

who's watching this on YouTube.

Todd Miller: 00:00:48

Um, God bless those of you who are just listening to this show right now

Todd Miller: 00:00:52

because for some reason today I look like the pointy haired boss from Dilbert.

Todd Miller: 00:00:57

Um, you know, I just got these like horns of, I guess I can get a haircut anyway.

Todd Miller: 00:01:02

But hey, you know, speaking of.

Todd Miller: 00:01:04

personal problems.

Todd Miller: 00:01:06

Um, I did go to the doctor the other day, Ryan, and yeah, I told him

Todd Miller: 00:01:12

that after we talk things through, we figured out, um, cause it's kind

Todd Miller: 00:01:15

of this recurring nightmare I have.

Todd Miller: 00:01:18

Um, we figured out that I have a fear of giants.

Todd Miller: 00:01:22

Turns out that's a real thing.

Todd Miller: 00:01:24

It's called Fee Fi Phobia.

Ryan Bell: 00:01:27

Yeah, I've heard of that before.

Todd Miller: 00:01:31

Ah, let's jump into things.

Todd Miller: 00:01:33

I'm excited about today's show.

Todd Miller: 00:01:34

Okay.

Todd Miller: 00:01:35

Oh, one thing too, we are doing challenge words, so both Ryan and I

Todd Miller: 00:01:39

end our Um, guest who is yet a mystery.

Todd Miller: 00:01:42

Um, and he's always mystery.

Todd Miller: 00:01:44

He's just a mysterious guy.

Todd Miller: 00:01:46

No, not really.

Todd Miller: 00:01:47

Anyway, we all have a challenge word that we are challenged to work into the

Todd Miller: 00:01:49

conversation as seamlessly as possible.

Todd Miller: 00:01:52

So you, the listening audience can be listening to see if you hear our

Todd Miller: 00:01:55

challenge words at the end of the show, we will reveal what our challenge

Todd Miller: 00:01:58

words and whether we were successful.

Todd Miller: 00:02:01

Anyway, um, let's get rolling.

Todd Miller: 00:02:03

So, um, we've all seen it before, um, you know, companies out there that

Todd Miller: 00:02:07

Excel with happy customers, happy team members, profitability, all that good

Todd Miller: 00:02:12

stuff, and then there are companies that you run into that you'll really

Todd Miller: 00:02:17

have the right building blocks.

Todd Miller: 00:02:19

And they're almost there, but not quite.

Todd Miller: 00:02:23

Well, today's guest is Chad Prinkey, a consultant to construction contractors

Todd Miller: 00:02:28

who helps those almost there companies get over the hump and reach levels of success.

Todd Miller: 00:02:34

They always dreamed of, um, working with them through skills, such

Todd Miller: 00:02:37

as better communication, enhanced problem solving, and clear priorities.

Todd Miller: 00:02:42

Based in Washington, DC and Baltimore, uh, that area.

Todd Miller: 00:02:46

Of course he works nationally, but Chad's company is well built

Todd Miller: 00:02:50

construction consulting, and that is exactly what they do.

Todd Miller: 00:02:54

Help construction contractors build their own businesses

Todd Miller: 00:02:57

in ways that create success.

Todd Miller: 00:02:59

And I'm had a hunch, a little bit of fun along the way.

Todd Miller: 00:03:02

Um, Chad, welcome to construction disruption.

Todd Miller: 00:03:04

It's a pleasure to have you here today.

Todd Miller: 00:03:06

Todd

Chad Prinkey: 00:03:07

and Ryan, thank you so much for having me.

Chad Prinkey: 00:03:09

It's, uh, I can, I can already tell this is going to be fun.

Chad Prinkey: 00:03:13

Well,

Todd Miller: 00:03:13

we try to make it that way.

Todd Miller: 00:03:15

We try our best.

Todd Miller: 00:03:15

That's for sure.

Todd Miller: 00:03:17

So I know that, um, your consulting firm focuses on midsize general

Todd Miller: 00:03:22

contractors, construction managers.

Todd Miller: 00:03:25

contractors, developers.

Todd Miller: 00:03:27

Um, can you share with us a little bit about your own background and

Todd Miller: 00:03:32

you know, how did that prepare you to play this role in helping these

Todd Miller: 00:03:35

companies to greater levels of success?

Todd Miller: 00:03:38

Sure.

Chad Prinkey: 00:03:39

So, um, I'll, I'll start back in high school.

Chad Prinkey: 00:03:44

So my brother, is seven years older than me.

Chad Prinkey: 00:03:47

He started a residential remodeling company when he was in his early twenties.

Chad Prinkey: 00:03:52

He, he was, um, it's actually an award winning, uh, Mason through tech school.

Chad Prinkey: 00:03:58

And, uh, when he, and then he went to construction management school, uh, got

Chad Prinkey: 00:04:02

a two year associates, uh, and, and came out at a very young age and inspired me.

Chad Prinkey: 00:04:07

By, uh, opening his own business, I thought that was bold and impressive.

Chad Prinkey: 00:04:12

And, uh, and, and, you know, he, he was like, Hey, and I need a laborer.

Chad Prinkey: 00:04:16

All right, here we go.

Chad Prinkey: 00:04:18

So, so I, I actually worked in the field for him from the time I was 15 to the

Chad Prinkey: 00:04:24

time I was 22, all the way through.

Chad Prinkey: 00:04:27

High school and college and I, I learned to lay block poorly and brick

Chad Prinkey: 00:04:32

poorly and, uh, even do some, some rough carpentry and roofing poorly.

Chad Prinkey: 00:04:37

And, uh, um, I'm really just not good at any of it, but, but I, I respect

Chad Prinkey: 00:04:42

the heck out of it and believe it.

Chad Prinkey: 00:04:43

I had a lot of fun.

Chad Prinkey: 00:04:44

I had a lot of fun working with my brother.

Chad Prinkey: 00:04:46

And we, um, uh, and I, I watched him grow his business from, you know, this

Chad Prinkey: 00:04:51

fledgling company and to, um, you know, and it's, it's still in operation today.

Chad Prinkey: 00:04:55

That's, it's been, you know, when the 25, 26 years, uh, running that business.

Chad Prinkey: 00:05:00

And so, uh, while I loved the, the experience, what I also knew is that

Chad Prinkey: 00:05:05

I wasn't cut out to work in the field and my brother didn't have, you know,

Chad Prinkey: 00:05:08

a spot for me in that business, you know, at that point I got into sales.

Chad Prinkey: 00:05:15

I was very quickly pulled into sales training and sales training sounded

Chad Prinkey: 00:05:20

like a really neat idea, but it was business to business and and I

Chad Prinkey: 00:05:23

didn't know I had to start with zero.

Chad Prinkey: 00:05:26

I made 0 cents unless I sold something right.

Chad Prinkey: 00:05:29

So it was 100 percent commission gig and I was I was I was like,

Chad Prinkey: 00:05:34

where can I where can I sell?

Chad Prinkey: 00:05:36

The only place that seemed to make any sense to me was to construction

Chad Prinkey: 00:05:39

companies because that's the only gig I ever really kind of understood.

Chad Prinkey: 00:05:43

I was extremely fortunate to bring in some awesome construction company

Chad Prinkey: 00:05:47

clients, like just, I had no business working with these amazing companies,

Chad Prinkey: 00:05:52

but you know, at the time, but they, they liked me, I liked them.

Chad Prinkey: 00:05:56

We built phenomenal relationships and.

Chad Prinkey: 00:05:59

I was really good if I could just, you know, be pat myself on the back in this

Chad Prinkey: 00:06:04

area, I was really good at helping them to grow and so helped, you know, contractors

Chad Prinkey: 00:06:09

that were 30 million to get to 100 million and help contractors that were 10 million

Chad Prinkey: 00:06:14

to get to 50 million and and so on and a lot, a lot, a lot of those stories.

Chad Prinkey: 00:06:19

Along that journey, what I also discovered is that growth comes

Chad Prinkey: 00:06:23

with all kinds of problems.

Chad Prinkey: 00:06:26

And, uh, and, and I, I, I always felt like these companies hired us.

Chad Prinkey: 00:06:31

They hired me to deliver a result.

Chad Prinkey: 00:06:34

And that result was not just growth, but it was also profitable growth.

Chad Prinkey: 00:06:38

So I started becoming really obsessed with every aspect.

Chad Prinkey: 00:06:41

Of delivering profitable growth and then began my own journey of of lots

Chad Prinkey: 00:06:45

and lots of education, you know, in in associations and you know, every

Chad Prinkey: 00:06:50

construction association sitting through, you know, all their all their

Chad Prinkey: 00:06:54

educational seminars and and, you know, learning that stuff and reading.

Chad Prinkey: 00:06:58

Just dozens and dozens of management books and leadership books all just so that I

Chad Prinkey: 00:07:04

could help these companies that really were That were hiring me for profitable

Chad Prinkey: 00:07:07

growth to to not just get the growth end of that equation Um, and then lastly

Chad Prinkey: 00:07:12

i'll share with you that Uh in in that experience where I worked with a couple

Chad Prinkey: 00:07:16

hundred companies more than more than 200 now uh contractors that I I found there

Chad Prinkey: 00:07:25

were some who were just really playing the game at a totally different level

Chad Prinkey: 00:07:30

and those companies taught me as much or more than I could possibly teach them and

Chad Prinkey: 00:07:39

I've been able to use that in my efforts.

Chad Prinkey: 00:07:43

With helping all these companies that are trying to go someplace special.

Chad Prinkey: 00:07:48

Um, and so it's really this journey of, of, um, you know, um, understanding

Chad Prinkey: 00:07:54

and passion for the industry.

Chad Prinkey: 00:07:56

ability to, uh, help companies to grow my skill set.

Chad Prinkey: 00:08:00

Definitely natural skill set is in sales and business development

Chad Prinkey: 00:08:03

and that type of stuff.

Chad Prinkey: 00:08:05

And then this learned skill set of, of, um, you know, leadership

Chad Prinkey: 00:08:10

management, organizational structure, uh, organizational

Chad Prinkey: 00:08:12

development, HR, yada, yada, yada.

Chad Prinkey: 00:08:14

And then, uh, you know, in, in the past, uh, three years since

Chad Prinkey: 00:08:17

I started this company, I've.

Chad Prinkey: 00:08:18

Surrounded myself with people way smarter than me.

Todd Miller: 00:08:22

I hear you.

Todd Miller: 00:08:22

Well, that's a great story and great way that you got where you are.

Todd Miller: 00:08:26

I'm kind of curious when you were doing the sales training early

Todd Miller: 00:08:29

on, you weren't involved with Sandler by any chance, were you?

Todd Miller: 00:08:33

I was.

Todd Miller: 00:08:35

I figured being there in Baltimore, there is a, a likely chance of that.

Todd Miller: 00:08:39

And, uh, actually I think it was, uh, it's been a very recent episode.

Todd Miller: 00:08:42

It may have been our last episode.

Todd Miller: 00:08:44

We had, uh, uh, Dave Matson, uh, who's the CEO of Sandler

Todd Miller: 00:08:49

these days, uh, on as our guest.

Todd Miller: 00:08:51

And, uh, that was a really good, good conversation.

Chad Prinkey: 00:08:54

Yeah.

Chad Prinkey: 00:08:54

So I, I was with Sandler for 12 years.

Chad Prinkey: 00:08:59

Okay.

Chad Prinkey: 00:09:00

Maybe 13 years, something like that.

Chad Prinkey: 00:09:01

Uh, a, a Sandler uh, affiliate company.

Chad Prinkey: 00:09:04

Mm-Hmm.

Chad Prinkey: 00:09:05

. And left and started this business, uh, which is not a Sandler company.

Chad Prinkey: 00:09:09

We focus just exclusively on the industry and so on.

Chad Prinkey: 00:09:12

So that's, that's, I had built this book of business inside the Sandler business

Chad Prinkey: 00:09:16

that I was like, eh, this isn't, I, I, the Sandler's great, but it, it, it

Chad Prinkey: 00:09:22

didn't, obviously it didn't cover all the different, uh, areas that I was covering.

Todd Miller: 00:09:25

Oh, absolutely.

Todd Miller: 00:09:26

Right.

Todd Miller: 00:09:26

It doesn't let you get as nuanced as you can be in what you're doing now.

Todd Miller: 00:09:30

And, uh, that's right.

Todd Miller: 00:09:31

Love that.

Todd Miller: 00:09:32

So, but, uh, yeah, no, that's good.

Todd Miller: 00:09:34

It's interesting though.

Todd Miller: 00:09:35

So, um, love to hear a story or two, uh, maybe of clients, um, situations where,

Todd Miller: 00:09:41

uh, you have helped people really grow their businesses and achieve levels

Todd Miller: 00:09:45

of success they'd always dreamed of.

Todd Miller: 00:09:47

Maybe we're getting the cart before the horse, but, you know, a couple of

Todd Miller: 00:09:50

success stories might lay the groundwork.

Todd Miller: 00:09:53

Well, for the rest of our conversation,

Chad Prinkey: 00:09:55

yeah.

Chad Prinkey: 00:09:55

So, I mean, you know, I've, I've laid out there these growth examples, you know,

Chad Prinkey: 00:10:00

and, and, um, those, those are a couple of good ones to just, you know, kind

Chad Prinkey: 00:10:04

of run with one company in particular that was, um, operationally very sound.

Chad Prinkey: 00:10:13

They were very well prepared to handle growth.

Chad Prinkey: 00:10:17

Uh, very good reputation.

Chad Prinkey: 00:10:20

They just really had no systematic way of going after the market.

Chad Prinkey: 00:10:26

And that was a company that, uh, once I was in there helping them to really

Chad Prinkey: 00:10:33

figure out their value proposition, really nailed down their target client

Chad Prinkey: 00:10:37

profile and, you know, put, put the focus on growth and then provide the

Chad Prinkey: 00:10:45

team with the, the tools they needed to follow that plan in the form of.

Chad Prinkey: 00:10:50

You know, education, um, uh, in the form of, uh, training, you know, in the

Chad Prinkey: 00:10:55

form of practice and skill development, the next thing you know, you know,

Chad Prinkey: 00:11:00

that that company was able to launch.

Chad Prinkey: 00:11:03

And this is these.

Chad Prinkey: 00:11:04

And so that company was 300 employees when I started working with them.

Chad Prinkey: 00:11:07

And, and today there are about 3, 000 employees and.

Chad Prinkey: 00:11:10

And, uh, and growing wildly.

Chad Prinkey: 00:11:12

Wow.

Chad Prinkey: 00:11:13

Yeah, that and that's, you know, that's what it looks like

Chad Prinkey: 00:11:16

when you're when you're ready.

Chad Prinkey: 00:11:17

Like, it's the only thing we needed was the growth model.

Chad Prinkey: 00:11:20

And, and, you know, we can do everything else.

Chad Prinkey: 00:11:23

Uh, that's it's relatively rare, but that that, you know, uh, situation exists.

Chad Prinkey: 00:11:27

And on the other end of that spectrum, I could look at a, you know, company

Chad Prinkey: 00:11:31

that was, um, this is actually recent that, uh, You know, they had the

Chad Prinkey: 00:11:37

last thing they needed to figure out how to do was bring in more work.

Chad Prinkey: 00:11:40

They, they had that machine finally tuned.

Chad Prinkey: 00:11:43

The problem was when they put it into the, when they put it into the machine

Chad Prinkey: 00:11:46

and they put it into the business, the operational side of the equation, they

Chad Prinkey: 00:11:49

were just consistently losing margin.

Chad Prinkey: 00:11:51

So you know, here we are, we're growing every year and that was the

Chad Prinkey: 00:11:55

situation we're growing every year.

Chad Prinkey: 00:11:57

Um, our profits are, are flat or declining and it seems like as

Chad Prinkey: 00:12:02

we grow, we're making less money.

Chad Prinkey: 00:12:04

What do we need to do?

Chad Prinkey: 00:12:05

And in that situation, we had to confront some hard truths about

Chad Prinkey: 00:12:09

leadership structure and the people that were in those roles.

Chad Prinkey: 00:12:13

Uh, and we also needed to, um, you know, implement operational

Chad Prinkey: 00:12:18

processes that help them to Uh, you know, be able to handle the growth.

Chad Prinkey: 00:12:24

And so we pushed pause on growth and we got that right.

Chad Prinkey: 00:12:28

We said, okay, you're not ready to grow what the problem that you're experiencing

Chad Prinkey: 00:12:33

is you keep on feeding things into a system that doesn't operate efficiently.

Chad Prinkey: 00:12:38

So, uh, in that scenario, restructure, put some people in different places,

Chad Prinkey: 00:12:43

uh, brought in some new folks and, uh, into some supporting roles

Chad Prinkey: 00:12:46

and, uh, and, and got the machine rolling in the right direction.

Chad Prinkey: 00:12:50

And in the past year, I've been able to press play on growth and actually, you

Chad Prinkey: 00:12:54

know, optimize profit along that journey, which has been really cool to watch.

Chad Prinkey: 00:12:59

And that's, that's a situation where a net profit on an annual basis

Chad Prinkey: 00:13:03

might have been at a two or 3%.

Chad Prinkey: 00:13:04

And today is operating at about 12%.

Todd Miller: 00:13:07

Wow.

Todd Miller: 00:13:08

Well, I mean, that's some significant change for them and I am curious.

Todd Miller: 00:13:11

So, I mean, your typical client, um, what is their attitude when they come to you?

Todd Miller: 00:13:17

They look like they just ate a bunch of sour apples and they just, you know,

Todd Miller: 00:13:20

are really not happy and not doing well.

Todd Miller: 00:13:23

Or do you often find your better clients actually are doing pretty well already.

Todd Miller: 00:13:28

They just need that little extra push, uh, to, to up themselves to a higher level.

Chad Prinkey: 00:13:34

So it varies, Todd.

Chad Prinkey: 00:13:35

And I think we have, um, I would say our, our Uh, typical client

Chad Prinkey: 00:13:43

is a pretty successful company.

Chad Prinkey: 00:13:47

They're successful in a lot of different measures, but they also know, and

Chad Prinkey: 00:13:52

they're frustrated by something that's keeping them from getting to whatever

Chad Prinkey: 00:13:56

the next level is in their own mind.

Chad Prinkey: 00:13:59

Um, usually.

Chad Prinkey: 00:14:01

They're having this realization that they're just, they're

Chad Prinkey: 00:14:03

just not making enough money.

Chad Prinkey: 00:14:05

Um, it's a lot of work for not a lot of return, you know, like

Chad Prinkey: 00:14:10

that, that kind of feeling.

Chad Prinkey: 00:14:11

And I think a lot of people feel that way in the construction industry.

Chad Prinkey: 00:14:14

Average net profits are really not exciting.

Chad Prinkey: 00:14:18

And, you know, when you take a look at the data that the CFMA puts out, you,

Chad Prinkey: 00:14:22

you look at that and you, and you know, if you're a software company, you look

Chad Prinkey: 00:14:25

at that data and you're like, you have to double take, you're like, I'm sorry,

Chad Prinkey: 00:14:28

what, what are you even doing this for?

Chad Prinkey: 00:14:31

This is just a hobby?

Chad Prinkey: 00:14:33

Exactly.

Chad Prinkey: 00:14:33

This is cute.

Chad Prinkey: 00:14:35

What are, what are you, what are you guys doing?

Chad Prinkey: 00:14:36

And so, uh, I think there really are ways to play way above the average.

Chad Prinkey: 00:14:44

Yeah.

Chad Prinkey: 00:14:45

And they're, they want to, they want to push that over the line.

Chad Prinkey: 00:14:49

Sometimes we do have people who are coming to us.

Chad Prinkey: 00:14:53

Who are, um, hurt, things are not going right, they're worried, you

Chad Prinkey: 00:15:01

know, those types of engagements.

Chad Prinkey: 00:15:04

Um, everything in, in, in all it changes is really the type of work

Chad Prinkey: 00:15:09

that we're going to do with them.

Chad Prinkey: 00:15:10

That company that comes to us is really doing well, they

Chad Prinkey: 00:15:12

just want to do better there.

Chad Prinkey: 00:15:14

As you can imagine, there's not as much urgency around

Chad Prinkey: 00:15:17

the efforts that we're taking.

Chad Prinkey: 00:15:18

We can be more strategic long term, put together three year plans

Chad Prinkey: 00:15:21

and, you know, start to make a measured progress sort of thing.

Chad Prinkey: 00:15:25

If you're not healthy today, if you're unwell, if you're sick as a

Chad Prinkey: 00:15:28

business today, we do not try to focus you on your three year plan, man.

Chad Prinkey: 00:15:34

Right?

Chad Prinkey: 00:15:34

Like if you're sick today, we're like, let's get you, you

Chad Prinkey: 00:15:38

know, let's do some triage.

Chad Prinkey: 00:15:40

Let's get you healthy.

Chad Prinkey: 00:15:42

Let's stop the bleeding.

Chad Prinkey: 00:15:43

And then we can start talking about the fun stuff.

Chad Prinkey: 00:15:45

And I think that really is.

Chad Prinkey: 00:15:47

That duality that that we focus on it well built that our clients hire us for

Chad Prinkey: 00:15:52

and love to keep us for is that, you know, we're always keeping our finger

Chad Prinkey: 00:15:56

on the pulse of both of those things.

Chad Prinkey: 00:15:58

How healthy are you today so that we can focus on tomorrow.

Chad Prinkey: 00:16:01

And if your today health is, is waning, that's where we need to place our

Chad Prinkey: 00:16:06

focus so that So that, you know, I, I oftentimes use this analogy of like,

Chad Prinkey: 00:16:11

you know, we, we, it doesn't make a whole hell of a lot of sense to renovate

Chad Prinkey: 00:16:15

your, your bedroom when there's a fire in the basement, you know, and, and

Chad Prinkey: 00:16:20

so, and I think a lot of consultants are like, you know, we do vision.

Chad Prinkey: 00:16:24

Yeah, yeah, we're all go through this path regardless.

Chad Prinkey: 00:16:28

Exactly.

Chad Prinkey: 00:16:28

We have this step by step.

Chad Prinkey: 00:16:30

You got to follow this step by step.

Chad Prinkey: 00:16:31

Well, the step by step sounds cute, but like, I'm going to

Chad Prinkey: 00:16:33

go out of business next week.

Chad Prinkey: 00:16:35

Yeah.

Chad Prinkey: 00:16:36

If we don't figure out cash flow.

Chad Prinkey: 00:16:38

And, and, and so, you know, we, we were, we have the flexibility to, to hit

Chad Prinkey: 00:16:42

people in both, in both of those areas.

Todd Miller: 00:16:44

Well, I love that.

Todd Miller: 00:16:45

And I think that's something good consultants do.

Todd Miller: 00:16:47

I mean, part of that onboarding phase is figuring out where are we right

Todd Miller: 00:16:50

now and what, you know, what do we immediately have to take care of?

Todd Miller: 00:16:54

Do you find a lot of your relationships are pretty long term

Todd Miller: 00:16:57

then where you sort of become a long term coach for that company?

Todd Miller: 00:17:01

Or is it more, okay, we come in, we get the ship righted, or maybe if the ship's

Todd Miller: 00:17:06

already right, we get you down this path.

Todd Miller: 00:17:08

Um, and then that's kind of the end of things for you.

Chad Prinkey: 00:17:12

So that varies too.

Chad Prinkey: 00:17:13

I, I, I, but usually again, I'll answer the, I'll answer the

Chad Prinkey: 00:17:17

usually question is, yeah, usually they're long term engagements.

Chad Prinkey: 00:17:20

Usually they have.

Chad Prinkey: 00:17:21

So, so, you know, when I was at, uh, Sandler, I was working with

Chad Prinkey: 00:17:25

when I left about 40 some companies.

Chad Prinkey: 00:17:27

And, uh, and then I had a period of time where I couldn't work with those

Chad Prinkey: 00:17:30

companies, which is very understandable.

Chad Prinkey: 00:17:31

Hey, you signed those agreements and, and, and that's what you got.

Chad Prinkey: 00:17:34

Uh, but I have all those companies back

Ryan Bell: 00:17:36

and,

Chad Prinkey: 00:17:37

uh, you know, and, and, and a lot of those have been with me now

Chad Prinkey: 00:17:40

for, you know, 12, 14 years and, and, you know, stuff along those lines because.

Chad Prinkey: 00:17:45

I'm, you know, our, our team and, and, you know, I am, am a part of their company.

Chad Prinkey: 00:17:51

It's just a, you know, part of their organization and I'll give a little

Chad Prinkey: 00:17:55

bit on the other end of that spectrum.

Chad Prinkey: 00:17:57

There are lots of, uh, people who also just hire us for

Chad Prinkey: 00:18:01

engagements and that's cool too.

Chad Prinkey: 00:18:03

You know, there's, um, there's some of the largest general contractors in

Chad Prinkey: 00:18:06

the world use us on a regular basis.

Chad Prinkey: 00:18:09

We are not telling them how to run their business, right?

Chad Prinkey: 00:18:12

You know what I mean?

Chad Prinkey: 00:18:12

They're, they're bringing us in for this communication training or they're bringing

Chad Prinkey: 00:18:17

us in for, you know, this team building, uh, environment or whatever else.

Chad Prinkey: 00:18:21

And we, so we do a lot of that stuff too.

Todd Miller: 00:18:23

Yeah.

Todd Miller: 00:18:23

Tell me a little bit about that.

Todd Miller: 00:18:24

I mean, we all know the importance of interpersonal relationships, whether

Todd Miller: 00:18:28

that's with team members or with customers, clients, um, Tell me a

Todd Miller: 00:18:33

little bit about, you know, how does that impact a contractor's success?

Todd Miller: 00:18:36

I, I think a lot of contractors, let's face it, um, they got really good at

Todd Miller: 00:18:40

swinging a hammer and then they got a nice enough truck and, oh, I'm a contractor.

Todd Miller: 00:18:45

And maybe that interpersonal stuff was never really something

Todd Miller: 00:18:48

they gave a lot of thought to.

Todd Miller: 00:18:50

Um, tell us, reflect a little bit about on the, you know, how you help companies

Todd Miller: 00:18:54

get to better levels in terms of that.

Todd Miller: 00:18:57

Chad Prinkey: 00:18:57

the most of our work.

Chad Prinkey: 00:19:00

is with the commercial, uh, construction industry.

Chad Prinkey: 00:19:05

Some into the industrial, some into residential, but, but largely into, you

Chad Prinkey: 00:19:11

know, the commercial space, the commercial construction industry is a, uh, what

Chad Prinkey: 00:19:17

makes it not unique, there are some places that are like this, but, but the markings

Chad Prinkey: 00:19:23

of it that are really, really important to understand is that it is an account

Chad Prinkey: 00:19:28

based project sale, what that means is.

Chad Prinkey: 00:19:33

You, you have two sales that you need to secure.

Chad Prinkey: 00:19:36

The first sale is the account.

Chad Prinkey: 00:19:39

When you sell the account, you don't make any money, unlike

Chad Prinkey: 00:19:42

insurance, where when you sell the account, you get their insurance

Chad Prinkey: 00:19:44

business and that's the transaction.

Chad Prinkey: 00:19:47

In the commercial construction industry, getting the account is really just

Chad Prinkey: 00:19:50

getting an agreement that we seem like we're a good fit to work together.

Chad Prinkey: 00:19:53

That's the account sale.

Chad Prinkey: 00:19:55

Then there is the project sale, and you have to make each one of

Chad Prinkey: 00:19:58

those independently because of that.

Chad Prinkey: 00:20:01

You're doing business with the same people over and over again, and

Chad Prinkey: 00:20:05

you have to prove it every time.

Chad Prinkey: 00:20:07

So when you talk to me about the importance of interpersonal relationships,

Chad Prinkey: 00:20:11

It really is, to me, right down to the, to the, to the core of the people who,

Chad Prinkey: 00:20:17

uh, like you more, trust you more, and would rather have you on their jobs.

Chad Prinkey: 00:20:23

In an account based project sale.

Chad Prinkey: 00:20:26

It's, it's a, it's the difference between, uh, industry average 8

Chad Prinkey: 00:20:31

percent and 12 percent hit rates.

Chad Prinkey: 00:20:34

And our client average is 35, 45 percent hit rates, you know, on, on pursuits.

Chad Prinkey: 00:20:39

I mean, it's huge.

Chad Prinkey: 00:20:40

It's a massive swing.

Chad Prinkey: 00:20:42

So that's externally, internally, you know, success

Chad Prinkey: 00:20:45

with your people is essential.

Chad Prinkey: 00:20:47

I can't, there, there, you know, especially when you're in this

Chad Prinkey: 00:20:50

mid sized, you know, Category when you're a monster company and you lose

Chad Prinkey: 00:20:55

somebody, it's like, you know, you know, you have a bunch of really great

Chad Prinkey: 00:20:59

people that can backfill that spot.

Chad Prinkey: 00:21:00

No big deal.

Chad Prinkey: 00:21:02

When you're 100 employee, you know, electrical contractor.

Chad Prinkey: 00:21:08

And your VP of operations loses heart and quits, it can be

Chad Prinkey: 00:21:14

devastating to the business.

Chad Prinkey: 00:21:16

And so you have to be able to maintain meaningful, powerful relationships with

Chad Prinkey: 00:21:23

your, with, with, with your people.

Chad Prinkey: 00:21:26

Otherwise, you'll find yourself, uh, you know, constantly starting over.

Chad Prinkey: 00:21:31

And I, and I see a lot of that when we come in and do and, and get to know

Chad Prinkey: 00:21:34

these businesses, we'll oftentimes we'll find out the markings are like.

Chad Prinkey: 00:21:37

Uh, we've been about the same size for X number of years.

Chad Prinkey: 00:21:41

That's usually a good indicator that we're stuck.

Chad Prinkey: 00:21:43

And when I start digging into the stuck Oftentimes it's, they're

Chad Prinkey: 00:21:47

not succeeding with their people.

Chad Prinkey: 00:21:48

They're having turnover.

Chad Prinkey: 00:21:49

They're like, they're getting there and then they're having to replace people.

Chad Prinkey: 00:21:52

So they're kind of starting from scratch again and they can't really grow.

Todd Miller: 00:21:55

Very interesting.

Todd Miller: 00:21:56

And yeah, certainly, I mean, worked with enough construction companies.

Todd Miller: 00:22:00

I see that a lot of them eventually hit that point.

Todd Miller: 00:22:03

And, uh, yeah, so I love what you're doing.

Todd Miller: 00:22:06

Well, I think it's interesting that you started your business in 2021, which

Todd Miller: 00:22:10

I Oddly enough, coming out of COVID is going down as a year that was really

Todd Miller: 00:22:15

strong for people starting businesses.

Todd Miller: 00:22:17

Yeah, yeah.

Todd Miller: 00:22:18

Seems kind of crazy, but, um, but, but, you know, your time in this industry,

Todd Miller: 00:22:23

of course, precedes that significantly.

Todd Miller: 00:22:25

Are there any just fundamental changes or shifts you're seeing in

Todd Miller: 00:22:29

the industry, uh, that seem to really be having an impact on businesses?

Chad Prinkey: 00:22:34

Oh, there are so many.

Chad Prinkey: 00:22:36

I mean, we can talk about culture and we can talk about technology

Chad Prinkey: 00:22:40

and we can talk about economic.

Chad Prinkey: 00:22:42

Um, I'm going to hit on some short term stuff economically that I see and

Chad Prinkey: 00:22:46

then maybe some longer term trends.

Chad Prinkey: 00:22:48

Um, economically, what I see happening in the construction

Chad Prinkey: 00:22:52

industry is the cycles since 2021.

Chad Prinkey: 00:22:57

Have been really intense.

Chad Prinkey: 00:22:58

There have been some really up cycles and some really down cycles, depending

Chad Prinkey: 00:23:03

on what geography you're in and what market sectors you're servicing.

Chad Prinkey: 00:23:05

It's been very strange, you know, for 2021 in the construction industry for a lot

Chad Prinkey: 00:23:10

of our clients in the commercial space.

Chad Prinkey: 00:23:12

It was.

Chad Prinkey: 00:23:12

Gangbusters best year ever, uh, layer in PPP and they were killing it.

Chad Prinkey: 00:23:17

You know, they were like, oh my god, You know the best best years on on record.

Chad Prinkey: 00:23:21

You got to take out PPP.

Chad Prinkey: 00:23:22

Um, but That's that that's not your money.

Chad Prinkey: 00:23:25

Yeah, but the um, uh, the um, 2023 saw such a dramatic reduction in new starts

Chad Prinkey: 00:23:36

in Multifamily, which was a sector that was really really heavily carrying

Chad Prinkey: 00:23:41

Transcripts A lot of that growth.

Chad Prinkey: 00:23:43

So if you were building multifamily and you were saying 21 and 22,

Chad Prinkey: 00:23:46

these are best years ever you're in 23, you took a step back.

Chad Prinkey: 00:23:51

If you're doing data centers in 23, you were like, man, this is the

Chad Prinkey: 00:23:54

greatest environment I've ever been in.

Chad Prinkey: 00:23:56

Right.

Chad Prinkey: 00:23:56

Yep.

Chad Prinkey: 00:23:57

It's really intense.

Chad Prinkey: 00:23:58

It's been a very intense time with big ups and big downs and,

Chad Prinkey: 00:24:06

um, and, and massive behavior changes inside companies who maybe.

Chad Prinkey: 00:24:13

Got dramatically overstaffed.

Chad Prinkey: 00:24:17

Uh, during an uptime hired way more people than they actually need and are seeing

Chad Prinkey: 00:24:22

that now really crush their bottom line and lots of layoffs and, and it's, or,

Chad Prinkey: 00:24:28

or exactly the other way around, right?

Chad Prinkey: 00:24:29

They were carrying, they were super lean and now they're stretched to

Chad Prinkey: 00:24:33

capacity and they're totally overworked and they're now at risk of overhiring

Chad Prinkey: 00:24:37

and you know, under, under profit.

Chad Prinkey: 00:24:39

It's been a rollercoaster and, uh, the people that I'm seeing who are doing

Chad Prinkey: 00:24:44

the best are Um, here, here's a trend that I think is just, um, you know,

Chad Prinkey: 00:24:51

worth taking note of diversification.

Chad Prinkey: 00:24:56

If you get your business from a nice mix of publicly funded projects,

Chad Prinkey: 00:25:02

privately funded projects, projects in a few different geographies.

Chad Prinkey: 00:25:06

Projects of a few different sizes and in even inside the public or private

Chad Prinkey: 00:25:12

sectors, um, having it divvied up amongst a couple of different buckets.

Chad Prinkey: 00:25:17

If you're asking me for like the one thing that I, the trend that I'm

Chad Prinkey: 00:25:20

pushing with lots of our clients and I have been, you know, for years, is.

Chad Prinkey: 00:25:25

Get your money from lots of places.

Chad Prinkey: 00:25:28

Make sure that you're not totally beholden to one aspect of the market

Chad Prinkey: 00:25:33

because it can get very dicey.

Chad Prinkey: 00:25:36

Um, so that's on the economic side.

Chad Prinkey: 00:25:37

And then on the cultural side, one of the trends that I see, and I, and I'm

Chad Prinkey: 00:25:40

sure you guys do too, is, you know, we have a, a, a major, Shift in demographic.

Chad Prinkey: 00:25:49

There are a lot of people retiring.

Chad Prinkey: 00:25:51

And when I look back at this, you know, 15, 16 years I've been working

Chad Prinkey: 00:25:56

in the construction industry, um, in this capacity, I, I think about,

Chad Prinkey: 00:26:04

you know, the culture that changes as the, I'm going to, I'll call them

Chad Prinkey: 00:26:11

old school with love, by the way.

Chad Prinkey: 00:26:13

Uh, because I, I, I find that I am, uh, one of the oldest school

Chad Prinkey: 00:26:18

people, uh, around anymore.

Chad Prinkey: 00:26:20

And I'm, and I'm pretty, and I'm pretty young to be old school.

Chad Prinkey: 00:26:24

I find, I find myself saying things and people look at me like, all right, boomer.

Chad Prinkey: 00:26:27

And I'm like, easy, you know, but, uh, I'm a, I'm just a young Gen X or darn it.

Chad Prinkey: 00:26:34

Uh, but, uh, but yeah, so the, the, you know.

Chad Prinkey: 00:26:37

The thing that I see is that, uh, a lot of things that we quote

Chad Prinkey: 00:26:43

unquote used to do are going away.

Chad Prinkey: 00:26:46

And some of those things, good riddance.

Chad Prinkey: 00:26:48

I'm glad we're getting rid of some of that stuff, you know, high pressure, super

Chad Prinkey: 00:26:52

aggressive, um, yelling at each other, uh, fighting openly, you know, kind of

Chad Prinkey: 00:26:58

things like that's going by the wayside.

Chad Prinkey: 00:27:00

That's probably good.

Chad Prinkey: 00:27:02

You know what else is going by the wayside?

Chad Prinkey: 00:27:03

Picking up the freaking phone and and that sucks.

Chad Prinkey: 00:27:08

That's not good because we're not doing a good job of conveying what

Chad Prinkey: 00:27:13

we really need from each other.

Chad Prinkey: 00:27:15

In these, you know, um, GPT created emails.

Chad Prinkey: 00:27:19

That are, uh, you know, that that are being sent over with no regard to how

Chad Prinkey: 00:27:24

they're how they're read or perceived.

Chad Prinkey: 00:27:27

And, you know, uh, so I think we're losing something on the regard to interpersonal

Chad Prinkey: 00:27:33

relationships with a cultural.

Chad Prinkey: 00:27:36

shift that I'm, you know, I'm a, I tend to be very into progress,

Chad Prinkey: 00:27:42

progress as defined as improving.

Chad Prinkey: 00:27:46

I think progress is defined as just changing.

Chad Prinkey: 00:27:48

I am anti this change.

Chad Prinkey: 00:27:50

I think this is a really dumb thing that we're doing, uh, in migrating away

Chad Prinkey: 00:27:54

from, uh, a focus on relationships.

Chad Prinkey: 00:27:56

And so I do see that happening in the industry.

Chad Prinkey: 00:27:58

And I'm telling you, Todd, like I, I, I, Uh, I could keep going on trends

Chad Prinkey: 00:28:03

because it's I'm a student of it, and I have all kinds of opinions, probably

Chad Prinkey: 00:28:08

many of which I have no business having

Todd Miller: 00:28:12

no, I think that's great information.

Todd Miller: 00:28:14

And, you know, I, man, I so relate to that thing about.

Todd Miller: 00:28:18

Cycles have been so intense and, you know, I, I know we have seen that so

Todd Miller: 00:28:23

much on the manufacturing side, you know, from supply chain difficulties

Todd Miller: 00:28:28

to worker, um, shortage of workers and just everything has been so intense.

Todd Miller: 00:28:33

And, uh, you know, as far as communication and phones, yes, how

Todd Miller: 00:28:37

many times has it happened in my team?

Todd Miller: 00:28:39

Someone keeps saying, well, I just can't get ahold of them, you know.

Todd Miller: 00:28:43

Oh, well, what have you done?

Todd Miller: 00:28:44

Well, I've, I've emailed three times.

Todd Miller: 00:28:46

I've texted twice.

Todd Miller: 00:28:47

Oh, you know, do you ever try calling them?

Todd Miller: 00:28:50

And you're right.

Todd Miller: 00:28:50

It's, you know,

Chad Prinkey: 00:28:51

also you have legs in a car, you can like go to your office.

Chad Prinkey: 00:28:55

You can drop by the trailer.

Todd Miller: 00:28:57

Did you know

Chad Prinkey: 00:28:57

they have

Todd Miller: 00:28:57

a trailer?

Todd Miller: 00:28:58

Uh, hey, this, this has been great.

Todd Miller: 00:29:01

Now, I do want to talk a little bit about, you have a podcast

Todd Miller: 00:29:04

called The Morning Huddle.

Todd Miller: 00:29:05

Um, and I, I was mentioning, I, I apologize, I have not spent any time with

Todd Miller: 00:29:10

it yet, but I very much want to and will.

Todd Miller: 00:29:13

Um, but tell us a little bit about what you do, uh, in The Morning Huddle

Todd Miller: 00:29:17

and, you know, why our listeners should

Chad Prinkey: 00:29:18

tune into it.

Chad Prinkey: 00:29:20

So we do two things with the morning huddle.

Chad Prinkey: 00:29:22

Um, there is our, um, the morning huddle construction show standard we've

Chad Prinkey: 00:29:28

been doing now for coming up on three years and we've, um, that is a platform

Chad Prinkey: 00:29:34

for people who are creating positive change in the construction industry.

Chad Prinkey: 00:29:38

We're bringing on people to talk about.

Chad Prinkey: 00:29:40

Uh, what they believe positive change looks like and, um, uh, to share their

Chad Prinkey: 00:29:45

stories to have interesting arguments about, uh, whether those things

Chad Prinkey: 00:29:50

are as I just talked about, right?

Chad Prinkey: 00:29:52

Like, I'm progressive if progressive means better.

Chad Prinkey: 00:29:55

I'm not progressive if progressive just means different, right?

Chad Prinkey: 00:29:58

And, and, um, and so I, I, I really like, uh, fighting, um, in public.

Chad Prinkey: 00:30:04

Nicely with, well-informed, uh, people who are passionate about what

Chad Prinkey: 00:30:08

they do and, uh, they usually win.

Chad Prinkey: 00:30:12

That's, that's the show, . That's, that's how that goes.

Chad Prinkey: 00:30:14

And No, 'cause I mean, you know, look, and I'm, I'm, I'm, I'm very open to

Chad Prinkey: 00:30:18

changing my perspective when people make a great case and, and there are

Chad Prinkey: 00:30:22

sure some awesome people who've been on, who've helped me to shift my perspective.

Chad Prinkey: 00:30:26

So in some ways it's basically just my education.

Todd Miller: 00:30:29

Well, yeah, that's what I love about our show, too,

Todd Miller: 00:30:32

is I learned so much every episode.

Todd Miller: 00:30:34

Love it.

Todd Miller: 00:30:35

It's awesome.

Chad Prinkey: 00:30:35

Yeah, I mean, if you're if you're a lifelong learner, there's

Chad Prinkey: 00:30:38

not many things I would recommend more than just taking time to

Chad Prinkey: 00:30:41

interview somebody once a week, right?

Chad Prinkey: 00:30:43

And get to know them.

Chad Prinkey: 00:30:44

It's pretty cool.

Chad Prinkey: 00:30:45

Uh, Stacey Holsinger is my co host for that show.

Chad Prinkey: 00:30:48

Stacey, she's also let's she's really the producer for that show, and

Chad Prinkey: 00:30:52

she does an incredible job lining up all of our all of our guests.

Chad Prinkey: 00:30:57

Um, she's more plugged into what's going on, uh, with trends in the industry than

Chad Prinkey: 00:31:01

I am and just, uh, you know, always make sure that we have something interesting.

Chad Prinkey: 00:31:05

The other thing that we do with that show is we have a long form discussion

Chad Prinkey: 00:31:08

and that's called the Well Built Series and that's between me and a

Chad Prinkey: 00:31:12

team member at Well Built Construction Consulting named Matt Verderamo.

Chad Prinkey: 00:31:16

And Matt is just brilliant and young and, um, insightful and a

Chad Prinkey: 00:31:26

real pain in the ass to argue with.

Chad Prinkey: 00:31:29

And, um, and he and I just have long form, hour long episodes where we talk

Chad Prinkey: 00:31:37

about what we are passionate about.

Chad Prinkey: 00:31:40

And it really gives me space and Todd, I can see, you know, you're, you're, You're

Chad Prinkey: 00:31:44

you're playing the role I normally play and this is I love playing this role.

Chad Prinkey: 00:31:48

This is such a fun role.

Chad Prinkey: 00:31:49

Um, but you know that the, the discipline of, of not like taking over your own show

Chad Prinkey: 00:31:54

and allowing the, you know, the, the, the well built series is really is my

Chad Prinkey: 00:31:58

outlet for, for saying what's on my mind.

Chad Prinkey: 00:32:00

And, and, um, uh, Matt is there as a constant foil to my, Um, uh, perspectives

Chad Prinkey: 00:32:08

and, uh, in a really, really healthy one.

Chad Prinkey: 00:32:10

I mean, he's just, it's, it's worth checking out to both of

Chad Prinkey: 00:32:14

them are, are a great use of time.

Todd Miller: 00:32:15

Well, and I have been, I have listened to a couple of the

Todd Miller: 00:32:18

shows with Stacy and, um, but I want to dig further into them and now I

Todd Miller: 00:32:22

got to check out these with Matt too.

Todd Miller: 00:32:24

So, uh, I will be checking those out on the morning huddle and

Todd Miller: 00:32:27

hopefully our listeners will, um, as

Chad Prinkey: 00:32:29

well.

Chad Prinkey: 00:32:30

Morning huddle construction show.

Chad Prinkey: 00:32:32

com just cause there's like a bunch of morning huddles, right?

Chad Prinkey: 00:32:35

We call it the morning huddle construction show.

Chad Prinkey: 00:32:36

com.

Todd Miller: 00:32:37

Very good.

Todd Miller: 00:32:38

Well, I mean, I can tell from your enthusiasm that

Todd Miller: 00:32:40

you truly love this industry.

Todd Miller: 00:32:42

You truly are driven by helping others.

Todd Miller: 00:32:45

Um, you know, when you look at construction in particular, what

Todd Miller: 00:32:49

is it that you really love about construction industry in particular?

Chad Prinkey: 00:32:52

At its core, I think it's just.

Chad Prinkey: 00:32:56

Probably the most honest way to make a living there is.

Chad Prinkey: 00:32:59

Oh wow.

Chad Prinkey: 00:33:00

Is, is to trade, is to trade your, your sweat and your expertise and to

Chad Prinkey: 00:33:08

leave something behind that is awesome.

Chad Prinkey: 00:33:13

Uh, that somebody, uh, gives you money for.

Chad Prinkey: 00:33:16

And I think that, that is, in my heart, it's just, uh, I wish I was good at that.

Chad Prinkey: 00:33:24

Um, because that's probably, you know, I, I, I think I would even, I would

Chad Prinkey: 00:33:29

sleep even better, uh, if that, but, but I'm getting the next best thing,

Chad Prinkey: 00:33:33

which is helping those organizations to be great places to work and,

Chad Prinkey: 00:33:38

uh, and, and creating a lot of, um, financial freedom for the courageous.

Chad Prinkey: 00:33:45

Entrepreneurs who, um, like my brother who took the leap.

Todd Miller: 00:33:50

Oh, that's a great perspective.

Todd Miller: 00:33:51

Love it.

Todd Miller: 00:33:52

Um, any advice you have for young folks out there?

Todd Miller: 00:33:55

Because we do think a lot of our audience are some younger folks

Todd Miller: 00:33:58

and fairly new to the industry.

Todd Miller: 00:34:00

Um, any advice, uh, in particular for them, uh, in this industry?

Todd Miller: 00:34:04

I'll

Chad Prinkey: 00:34:04

reiterate, pick up the phone, get out of your office.

Chad Prinkey: 00:34:07

I will, I will definitely capitalize on that and, and just, you know,

Chad Prinkey: 00:34:11

throw a exclamation point after it.

Chad Prinkey: 00:34:14

The, the other thing, uh, from an advice standpoint for those folks is don't,

Chad Prinkey: 00:34:21

so, so here, here's an observation.

Chad Prinkey: 00:34:23

I've found that the generation of incoming workers sees problems in the business and

Chad Prinkey: 00:34:28

they get dissatisfied, disheartened by seeing those problems quickly, especially

Chad Prinkey: 00:34:34

Especially high potential people, people who are really smart and they, and they

Chad Prinkey: 00:34:38

have bright futures ahead of them and they're working inside their business

Chad Prinkey: 00:34:41

and they're like, we don't do this and we should be doing this and this is stupid.

Chad Prinkey: 00:34:46

And they, number one, they tend not to say that to the

Chad Prinkey: 00:34:48

right person and number, right?

Chad Prinkey: 00:34:50

So they, so they say that, but they say that to their colleagues.

Chad Prinkey: 00:34:53

That's not the right person.

Chad Prinkey: 00:34:55

And uh, yeah, so that's, that's number one.

Chad Prinkey: 00:34:57

Number two, they, They view those things as intractable very quickly.

Chad Prinkey: 00:35:03

They view those things as like, well, that's, you know, and it's,

Chad Prinkey: 00:35:06

I just work at my company sucks.

Chad Prinkey: 00:35:08

And, uh, this is, I think, what, what leads to a lot of job hopping.

Chad Prinkey: 00:35:14

And it's, and, and, and, and so here's my ask, my, my, my ask and my advice.

Chad Prinkey: 00:35:20

I think we can help, help me help you help me.

Chad Prinkey: 00:35:23

Right.

Chad Prinkey: 00:35:25

Is, is.

Chad Prinkey: 00:35:26

Um, bring those observations to your supervisors and bring them with a

Chad Prinkey: 00:35:35

spirit of empathy and open mindedness that not everything is bad here.

Chad Prinkey: 00:35:44

And this thing that you're spotting that totally should be better, good

Chad Prinkey: 00:35:49

catch junior, um, please have some patience and help us to solve it.

Chad Prinkey: 00:35:56

Don't just point out problems.

Chad Prinkey: 00:35:58

Be the victim.

Chad Prinkey: 00:36:00

Yeah.

Chad Prinkey: 00:36:01

And, and I think if, if, because if you do that, you're just gonna keep doing that.

Chad Prinkey: 00:36:06

There's nowhere that's perfect.

Chad Prinkey: 00:36:08

And you've gotta get on the side of making the, the place that you're working more.

Chad Prinkey: 00:36:12

Perfect.

Chad Prinkey: 00:36:13

Yeah.

Chad Prinkey: 00:36:14

And um, um, and then a side note to that, if you find that the people that you're

Chad Prinkey: 00:36:19

raising those things to are completely dismissive and they shut you down, quit

Chad Prinkey: 00:36:22

and come work with one of my clients.

Todd Miller: 00:36:26

There you go.

Todd Miller: 00:36:26

I love it.

Todd Miller: 00:36:27

Well, and it's interesting.

Todd Miller: 00:36:29

I was talking to a group of young up and comers in our company yesterday

Todd Miller: 00:36:33

and I said, you know, the thing to get everyone to focus on is how

Todd Miller: 00:36:37

do we, how do we take things up?

Todd Miller: 00:36:39

How do we move up?

Todd Miller: 00:36:40

And, uh, yeah, that's, that's good advice.

Todd Miller: 00:36:43

Bring, bring solutions, not just problems.

Todd Miller: 00:36:46

Um, well, Chad, this has been a great conversation.

Todd Miller: 00:36:48

Time together.

Todd Miller: 00:36:48

Thank you so much for your insight and time.

Todd Miller: 00:36:51

Is there, uh, we're kind of close to wrapping up what we

Todd Miller: 00:36:53

call the business end of things.

Todd Miller: 00:36:55

Then we'll have a little more fun, but, um, is there anything we haven't

Todd Miller: 00:36:58

covered yet today that you'd like to be, uh, you know, be sure to like

Todd Miller: 00:37:01

to sell, to share with our audience.

Todd Miller: 00:37:03

Chad Prinkey: 00:37:03

hope on the business end of things, this is also fun.

Chad Prinkey: 00:37:07

Uh, but I just really.

Chad Prinkey: 00:37:10

So I finished writing my first book, it is, um, coming out

Chad Prinkey: 00:37:14

for publication on June 18th.

Chad Prinkey: 00:37:17

And so, um, uh, my guess is it will have already come out,

Chad Prinkey: 00:37:22

uh, as, uh, as our audience.

Chad Prinkey: 00:37:23

We're just a little before that right now as we're recording, but,

Chad Prinkey: 00:37:26

uh, it will have already come out.

Chad Prinkey: 00:37:28

Uh, It's called Well Built.

Chad Prinkey: 00:37:31

So if you look up my name and you and you type in Chad Prinkey Well

Chad Prinkey: 00:37:34

Built into Amazon, you'll see it.

Chad Prinkey: 00:37:37

Um, so the book is called Well Built, How the Top 2 percent of

Chad Prinkey: 00:37:40

Construction Contractors Create Superior Value, Profits, and Excellence.

Chad Prinkey: 00:37:46

And it's really about my journey with those special contractors that

Chad Prinkey: 00:37:50

I've talked about who have really demonstrated a consistent theme and shown

Chad Prinkey: 00:37:58

me how Um, uh, not on purpose, right?

Chad Prinkey: 00:38:02

But shown me how, uh, to hit on every single cylinder in your business.

Chad Prinkey: 00:38:08

And so I define the top 2 percent as that 1 in 50 type of contractor

Chad Prinkey: 00:38:15

that is just making way more money.

Chad Prinkey: 00:38:17

Then you are and they're doing it while making customers happy and

Chad Prinkey: 00:38:24

employees happy and they're doing it in a way that's not totally reliant

Chad Prinkey: 00:38:28

on a small handful of people, but because they've really built a machine

Chad Prinkey: 00:38:32

that works, that's the top 2 percent that I'm talking about and they exist.

Chad Prinkey: 00:38:37

And if you're one of them, you know, uh, if you're not one of

Chad Prinkey: 00:38:40

them, I'm, I'm here to tell you.

Chad Prinkey: 00:38:42

You can literally like triple your net profits and grow at the same time.

Chad Prinkey: 00:38:47

That's happening.

Chad Prinkey: 00:38:48

I know trade contractors out there that are making 24 percent net profits.

Chad Prinkey: 00:38:53

I know general contractors that are making 10, 12 percent net profits.

Chad Prinkey: 00:38:56

I know that sounds insane, but it is possible.

Chad Prinkey: 00:39:00

Now, it's not, not necessarily the end of the road.

Chad Prinkey: 00:39:02

You'll go down.

Chad Prinkey: 00:39:03

Maybe success for you looks like 6 percent and that's okay, but But

Chad Prinkey: 00:39:07

there it is possible to do way more than what you're currently doing.

Chad Prinkey: 00:39:11

And in this book, I really outline, you know, here's all the

Chad Prinkey: 00:39:14

cylinders you got to be hitting on.

Chad Prinkey: 00:39:15

And maybe you read it and you go, I'm doing that and doing that and doing that.

Chad Prinkey: 00:39:18

Oh crap, I'm not doing that.

Chad Prinkey: 00:39:19

That's my problem.

Chad Prinkey: 00:39:20

And that's why I wrote it.

Chad Prinkey: 00:39:21

That's why, that's why I wrote the book is to, is to really help people

Chad Prinkey: 00:39:24

to find and, and, and self diagnose and do, um, effectively what we do.

Chad Prinkey: 00:39:29

Like the construction industry is a really, it's a contact sport.

Chad Prinkey: 00:39:34

It is a very.

Chad Prinkey: 00:39:36

Uh, rough place to operate.

Chad Prinkey: 00:39:38

It's, it's a Thunderdome.

Chad Prinkey: 00:39:40

Uh, where people are, you know, constantly in some version of battle, designers

Chad Prinkey: 00:39:46

and owners and generals and subs and suppliers and manufacturers and everybody

Chad Prinkey: 00:39:53

is fighting for their little scrap, their little piece in a cage match.

Chad Prinkey: 00:39:58

Um, It doesn't have to feel that way and, um, and, and, you know, if

Chad Prinkey: 00:40:05

you're, if you find that you feel like it's, it is, you know, you're getting

Chad Prinkey: 00:40:09

beat up and bloodied and, you know, that kind of stuff, you're doing it

Chad Prinkey: 00:40:12

wrong, man, you're doing it wrong.

Chad Prinkey: 00:40:14

There's a way to be like.

Chad Prinkey: 00:40:17

Wow, are you guys seeing the cage match that's going on over there?

Chad Prinkey: 00:40:20

That's crazy.

Chad Prinkey: 00:40:21

I'm glad I'm not in the cage match.

Chad Prinkey: 00:40:22

I'm just over here making a bunch of money.

Chad Prinkey: 00:40:25

Um, those guys look like they're getting hurt.

Chad Prinkey: 00:40:28

And, uh, and I, and obviously that's, you know, imagery for, for a reason.

Chad Prinkey: 00:40:32

I want you to be thinking about how do you extract yourself from that?

Chad Prinkey: 00:40:37

So anyway, that's the book, that's my business.

Chad Prinkey: 00:40:39

That's, that's, that's, you know, that's the podcast.

Chad Prinkey: 00:40:41

That's what we're all about, man.

Todd Miller: 00:40:43

Great.

Todd Miller: 00:40:43

Well, I'm glad you threw that in about the book.

Todd Miller: 00:40:45

I didn't realize that was in the works and, uh, is out there now.

Todd Miller: 00:40:48

I'm sure, uh, well built.

Todd Miller: 00:40:50

So we'll check that out and encourage our listeners.

Todd Miller: 00:40:53

So, um, before we do close out, um, here's where, uh, yeah,

Todd Miller: 00:40:57

the whole thing's been fun.

Todd Miller: 00:40:58

Didn't mean that at all.

Todd Miller: 00:40:59

But, um, I would like to ask if you'd like to participate

Todd Miller: 00:41:02

in our rapid fire questions.

Todd Miller: 00:41:04

So rapid fire, seven questions.

Todd Miller: 00:41:07

Um, some may be serious, some may be silly.

Todd Miller: 00:41:09

Um, Chad has no clue what we're about to ask him.

Todd Miller: 00:41:13

Are you up to the challenge of rapid fire?

Todd Miller: 00:41:15

I mean,

Chad Prinkey: 00:41:16

it's, I, I feel like, um, I'm definitely, uh, I'm cut out for this.

Chad Prinkey: 00:41:20

I'm certain I'm cut out for this.

Todd Miller: 00:41:22

No doubt.

Todd Miller: 00:41:23

No doubt.

Todd Miller: 00:41:24

Okay, well, let's start asking.

Todd Miller: 00:41:26

We will alternate.

Todd Miller: 00:41:27

I will let you ask the first one, Ryan.

Ryan Bell: 00:41:30

All right.

Ryan Bell: 00:41:30

Uh, question number one.

Ryan Bell: 00:41:32

If someone were to hire a musician to follow you around for a day and

Ryan Bell: 00:41:36

never stop playing, what instrument would you want them to be playing?

Ryan Bell: 00:41:41

Guitar.

Ryan Bell: 00:41:41

Guitar.

Ryan Bell: 00:41:42

That

Chad Prinkey: 00:41:42

sounds pleasant enough.

Chad Prinkey: 00:41:44

Yeah, they'd be, they'd be playing guitar, um, and they'd be varying,

Chad Prinkey: 00:41:49

Between, um, I would like them to have an acoustic electric place so that

Chad Prinkey: 00:41:54

they have and with the ability to do some distortion, uh, like when, uh,

Chad Prinkey: 00:41:59

you know, good things are happening.

Chad Prinkey: 00:42:00

I went like, yeah, it's like some like Metallica and then switching over to

Chad Prinkey: 00:42:05

some, you know, Simon and Garfunkel.

Chad Prinkey: 00:42:07

Perfect.

Chad Prinkey: 00:42:08

Yeah.

Todd Miller: 00:42:08

Very timely moments.

Todd Miller: 00:42:10

Love it.

Todd Miller: 00:42:10

So I have to tell you that question was inspired.

Todd Miller: 00:42:12

I heard that a group of high school seniors recently as their senior

Todd Miller: 00:42:17

prank hired a bagpiper to follow their principal around for the day.

Todd Miller: 00:42:21

The thing they didn't realize was their principal actually likes the bagpipe.

Todd Miller: 00:42:25

So he's one in a million.

Chad Prinkey: 00:42:28

That's awesome.

Chad Prinkey: 00:42:29

I love it.

Chad Prinkey: 00:42:29

I like the bagpipes if I'm settling in to watch a little

Chad Prinkey: 00:42:31

Braveheart, but that's about it.

Todd Miller: 00:42:33

There you go.

Todd Miller: 00:42:34

Question number two, um, what is a regular practice that you have that has made a

Todd Miller: 00:42:40

profound positive impact on your life?

Todd Miller: 00:42:42

Something that you just make sure you're doing regularly.

Todd Miller: 00:42:46

Calling

Chad Prinkey: 00:42:46

people to say thank you.

Chad Prinkey: 00:42:48

Oh, love it.

Chad Prinkey: 00:42:49

Um, there, there, I, I could list a whole bunch of other things in there,

Chad Prinkey: 00:42:52

but I think for my mental, Um, and, and spiritual wellness, there's just nothing

Chad Prinkey: 00:42:59

that makes a bigger impact than expressing gratitude to the people that I, I, I

Chad Prinkey: 00:43:05

just, I want people, I need people to know how, um, how they're positively

Chad Prinkey: 00:43:10

helping me, how they're impacting me, I think I don't, and, and, and just

Chad Prinkey: 00:43:13

that I think they're awesome people, um, I think, uh, We're all walking

Chad Prinkey: 00:43:18

around needing a little bit of that.

Ryan Bell: 00:43:19

Yeah, that's a great answer.

Ryan Bell: 00:43:21

Gratitude, practicing gratitude will change your life.

Todd Miller: 00:43:23

Yeah,

Ryan Bell: 00:43:24

good stuff.

Ryan Bell: 00:43:25

Question number three.

Ryan Bell: 00:43:27

If you're trying to survive a zombie apocalypse, what one

Ryan Bell: 00:43:30

person do you want on your team?

Chad Prinkey: 00:43:32

My brother, Todd.

Chad Prinkey: 00:43:34

Yeah, Todd.

Chad Prinkey: 00:43:35

He's, um.

Chad Prinkey: 00:43:37

He's just a big, scary dude.

Chad Prinkey: 00:43:40

You can throw some at blocks of people if you need them to, I guess.

Chad Prinkey: 00:43:42

That's it.

Chad Prinkey: 00:43:43

He's always, he's always been by like, so he was my tormentor, but

Chad Prinkey: 00:43:48

then like totally had my back, you know, um, uh, first he beat me up.

Chad Prinkey: 00:43:53

Then he beat other people up for me.

Chad Prinkey: 00:43:55

Good stuff.

Chad Prinkey: 00:43:56

Todd Miller: 00:43:57

question.

Todd Miller: 00:43:57

What are you most grateful for?

Chad Prinkey: 00:43:59

I, uh, man, I most, I on a, yeah, have to be

Chad Prinkey: 00:44:04

most grateful for my family.

Chad Prinkey: 00:44:06

Um, And, and, and I have these three little boys that are just delightful,

Chad Prinkey: 00:44:15

um, in, in virtually every way.

Chad Prinkey: 00:44:18

And I know that sounds obnoxious, but it's true.

Chad Prinkey: 00:44:20

Like I, I find myself every day marveling at, uh, how, how sweet

Chad Prinkey: 00:44:26

and smart and kind, um, and, uh, You know, also like adorably flawed.

Chad Prinkey: 00:44:34

They are, you know, it's, uh, it's awesome.

Chad Prinkey: 00:44:37

And I, and I feel really fortunate to be in this, you know, life

Chad Prinkey: 00:44:41

shaping position called dad, it's a, it's a, it's a really cool job.

Todd Miller: 00:44:46

I hear you.

Ryan Bell: 00:44:47

Very good.

Ryan Bell: 00:44:48

Um, if you could, if you had to play a game of Pinochle every single day

Ryan Bell: 00:44:54

for the rest of your life, who would you choose to have on your team?

Chad Prinkey: 00:44:59

Pinochle is a game of, um, you need to have a little craftiness.

Chad Prinkey: 00:45:05

I'm going to take Clooney.

Chad Prinkey: 00:45:07

I'm taking George Clooney.

Chad Prinkey: 00:45:08

He's going to play Pinochle with me.

Chad Prinkey: 00:45:11

Um, that's, uh, he's a, um, because I think he is, capable

Chad Prinkey: 00:45:19

of making people believe he has anything you want, uh, anything he

Chad Prinkey: 00:45:25

wants you to believe in his hand.

Chad Prinkey: 00:45:27

That's why.

Todd Miller: 00:45:28

If you could only eat one food for the entire rest of your life,

Todd Miller: 00:45:32

what food would you choose to eat?

Todd Miller: 00:45:34

Olives.

Todd Miller: 00:45:36

Really?

Chad Prinkey: 00:45:37

Yeah.

Todd Miller: 00:45:37

Wow.

Chad Prinkey: 00:45:38

I would, I would, those, the, the, the, the oil covered big

Chad Prinkey: 00:45:42

fat Spanish suckers with the pits.

Chad Prinkey: 00:45:46

Yeah.

Chad Prinkey: 00:45:46

That's, that's what I would take.

Ryan Bell: 00:45:48

That's one thing I just cannot eat.

Ryan Bell: 00:45:50

My wife loves olives too.

Ryan Bell: 00:45:52

And we were just talking about it last night, uh, because we had a salad and

Ryan Bell: 00:45:56

she's like, oh, this is missing olives.

Ryan Bell: 00:45:57

And my stepdaughter and I are like, no gross.

Ryan Bell: 00:46:01

But she, she loves them.

Chad Prinkey: 00:46:02

It's my, it's, it's my go to.

Chad Prinkey: 00:46:04

Yeah.

Ryan Bell: 00:46:04

Yeah, there's no, I don't get it, but

Chad Prinkey: 00:46:08

it's between that and sardines for the record.

Ryan Bell: 00:46:12

So, so my, like something that I could eat like

Ryan Bell: 00:46:14

that as onions, I love onion.

Ryan Bell: 00:46:16

I could eat an onion, like an apple and it drives my wife nuts, but just no one would

Ryan Bell: 00:46:20

want to be around you, but no, yeah, no.

Ryan Bell: 00:46:24

Yeah.

Ryan Bell: 00:46:24

So I tried, I try not to make a habit out of it.

Ryan Bell: 00:46:26

You don't

Chad Prinkey: 00:46:26

pull it out of your lunchbox and just take a

Ryan Bell: 00:46:28

bite.

Ryan Bell: 00:46:29

Maybe, maybe only once a year.

Ryan Bell: 00:46:31

Um, all right, this is the last question.

Ryan Bell: 00:46:34

Have you recently purchased a product or service that was kind

Ryan Bell: 00:46:37

of a real game changer for you?

Ryan Bell: 00:46:38

Something that would, you know, made you think where have you been all my life?

Chad Prinkey: 00:46:42

Oh man, I love that question.

Chad Prinkey: 00:46:44

Uh, I know the answer.

Chad Prinkey: 00:46:45

You know what it for our business?

Chad Prinkey: 00:46:49

We, um, uh, we purchased a project management and time tracking software.

Chad Prinkey: 00:46:56

That has been something that we've been doing with spreadsheets and,

Chad Prinkey: 00:47:02

you know, um, old school, right?

Chad Prinkey: 00:47:04

And, and using this software, uh, has, has provided such immense

Chad Prinkey: 00:47:10

structure and, uh, insights.

Chad Prinkey: 00:47:13

Um, and I have to say that the team is just unbelievable at

Chad Prinkey: 00:47:19

keeping it fully up to date.

Chad Prinkey: 00:47:20

We've got this group of eight people who don't complain about logging every minute

Chad Prinkey: 00:47:26

every day, which I think is a weird thing.

Chad Prinkey: 00:47:30

I don't think that's a normal state of affairs, but because of it, um,

Chad Prinkey: 00:47:33

the, the amount of insights we have into our business and where we need

Chad Prinkey: 00:47:36

to hire and all that kind of stuff.

Chad Prinkey: 00:47:37

It's been, it has been a game changer.

Chad Prinkey: 00:47:39

Yeah, it really has been.

Chad Prinkey: 00:47:40

Well, we can give him a shout out.

Chad Prinkey: 00:47:42

What is that software?

Chad Prinkey: 00:47:43

It's called teamwork.

Chad Prinkey: 00:47:45

Okay.

Chad Prinkey: 00:47:46

Great name.

Chad Prinkey: 00:47:46

It's mostly or, uh, set up for professional services firms.

Chad Prinkey: 00:47:50

So it would work really well for a general contractor, but not for a trade contractor

Chad Prinkey: 00:47:55

and it does work well for developers.

Chad Prinkey: 00:47:57

I, I know developers who do use it.

Todd Miller: 00:47:59

Very good.

Todd Miller: 00:48:00

Well, thank you again, Chad.

Todd Miller: 00:48:01

This has been a pleasure.

Todd Miller: 00:48:02

We will put the information in the show notes, but for folks who

Todd Miller: 00:48:06

want to get in touch with you, how can they most easily do that?

Chad Prinkey: 00:48:09

Uh, LinkedIn is probably the, the best spot for me.

Chad Prinkey: 00:48:13

So Chad Prinky P R I N K E Y on LinkedIn.

Chad Prinkey: 00:48:18

Um, I post a lot of content.

Chad Prinkey: 00:48:20

I was going to say good content, but that's totally subjective.

Chad Prinkey: 00:48:24

Everybody's up on that.

Chad Prinkey: 00:48:25

Uh, I post a lot of my opinions, uh, so there's that and, um, uh, you

Chad Prinkey: 00:48:30

know, so, so I'm very active there.

Chad Prinkey: 00:48:32

You can feel free to shoot me a direct message.

Chad Prinkey: 00:48:34

I really do keep up with those, uh, at least weekly, uh, and that's a

Chad Prinkey: 00:48:37

great place to reach out and then you should definitely come to our company

Chad Prinkey: 00:48:40

website, uh, wellbuiltconsulting.

Chad Prinkey: 00:48:43

com and uh, oh, and then lastly, uh, uh, one of the biggest things we've,

Chad Prinkey: 00:48:48

we, we rolled out a newsletter.

Chad Prinkey: 00:48:50

Um, newsletters, actually.

Chad Prinkey: 00:48:52

I write, Matt writes, John Livingston on our team writes.

Chad Prinkey: 00:48:56

And, uh, there are these three different perspective.

Chad Prinkey: 00:48:59

John is in the, in the final third of his career, and he's, and he's been

Chad Prinkey: 00:49:04

there, done that in every aspect.

Chad Prinkey: 00:49:06

And his stuff is really, really insightful for that veteran who

Chad Prinkey: 00:49:10

wants to give back to the industry.

Chad Prinkey: 00:49:11

And Matt, as I've described, is this up and coming, you know, he's in

Chad Prinkey: 00:49:14

the, he's in the newer generation and I'm smack in the middle.

Chad Prinkey: 00:49:17

And As you read these three different newsletters there, I'm I've had so

Chad Prinkey: 00:49:21

many people who say so go to our website, check out our newsletters.

Chad Prinkey: 00:49:25

That would be, um, a place that if you thought this was interesting that you

Chad Prinkey: 00:49:29

could, um, definitely dive into, um, more of mine and our team's musings, uh, and

Chad Prinkey: 00:49:36

and get cool ideas for your business.

Chad Prinkey: 00:49:39

Fantastic.

Todd Miller: 00:49:40

And that was WellBuiltConsulting.

Todd Miller: 00:49:42

com, correct?

Chad Prinkey: 00:49:42

Thank you.

Chad Prinkey: 00:49:43

Yeah, that's right,

Todd Miller: 00:49:43

Todd.

Todd Miller: 00:49:44

Very good.

Todd Miller: 00:49:45

I am pleased to say that we all met our challenge, uh, of the challenge words.

Todd Miller: 00:49:50

Um, Ryan, your word was?

Todd Miller: 00:49:53

Pinochle.

Todd Miller: 00:49:54

You worked it in quite extensively there.

Todd Miller: 00:49:56

That was good.

Todd Miller: 00:49:57

Um, Chad, your word was?

Todd Miller: 00:50:01

And I think we gave you a whole new shtick to help explain what you do.

Todd Miller: 00:50:04

You had a great story

Chad Prinkey: 00:50:06

and great imagery you created.

Chad Prinkey: 00:50:08

I created, I, I was, as soon as I got my word, I had like this whole

Chad Prinkey: 00:50:11

flow chart that I started drawing.

Chad Prinkey: 00:50:14

That

Todd Miller: 00:50:15

was incredible.

Todd Miller: 00:50:16

And I had sour apple, except I pluralized it.

Todd Miller: 00:50:20

So I had sour apples, but, uh, that was fun.

Todd Miller: 00:50:23

Well, thank you again, Chad.

Todd Miller: 00:50:24

That's been a real pleasure.

Todd Miller: 00:50:26

And thank you to our audience for tuning into this episode of construction

Todd Miller: 00:50:29

disruption with Chad Prinkey of well built construction consulting

Todd Miller: 00:50:34

and the morning hug huddle podcast.

Todd Miller: 00:50:37

Um, so we invite you to please watch for future episodes of our podcast.

Todd Miller: 00:50:40

We're always blessed with fantastic guests.

Todd Miller: 00:50:43

Don't forget to leave a review for us, please.

Todd Miller: 00:50:45

And until the next time we're together, keep on challenging, keep on looking

Todd Miller: 00:50:49

for better ways of doing things and keep on having a positive impact on

Todd Miller: 00:50:54

those in your life, there are simple things that we can do that really

Todd Miller: 00:50:58

changed the world for someone else.

Todd Miller: 00:51:00

Um, so God bless and take care.

Todd Miller: 00:51:02

This is Isaiah Industries signing off until the next episode

Todd Miller: 00:51:06

of Construction Disruption.

Intro: 00:51:10

This podcast is produced by Isaiah Industries.

Intro: 00:51:13

Manufacturer of specialty metal roofing and other building products.

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