138: New Realities: Employee Wellness and Organizational Culture in Design Firms

Episode 138: New Realities: Employee Wellness and Organizational Culture in Design Firms

How do organizational dynamics tie to social and emotional well-being at work?

We sit down with Cameron MacAllister Group thought leaders, Saskia Dennis-van Dijl and Annelise Pitts, who are actively advancing Justice, Equity, Diversity, and Inclusion (EDI) inside of AEC firms and across the industry at large. On this episode of Practice Disrupted, we dive into the results and observations from their co-published report, “New Realities: Employee Wellness and Organizational Culture in Design Firms.”

First, Saskia and Annelise share how the project was born from post-pandemic concerns about employee mental health and productivity. We learn about the research’s Competing Values framework used to understand how organizations define effectiveness across two axis points.. From there, we discuss specific data points within the report around burnout, engagement, well-being, and connection to colleagues — and the specific impact those results have on the industry, resulting in increased stress and more responsibility. Saskia and Annelise also point us to what firms are doing well and ways for managers and leaders to maintain sight of the bigger purpose.

“We think that culture is driven by the work rather than all the other behaviors that happen around doing the work. We have to consider the wellness of the people who work for us at every scale. What are we doing to support individual wellness?” - Saskia Dennis-van Dijl

To wrap up the episode, we discuss how systemic issues hinder workplace wellness. We also talk about the need for creativity when designing and leading AEC practices — to create an action plan that aligns firm and team culture, organizational strategy, and work-life policy and practices.

Tune in next week for an episode about LeaderFlow.

Guests:

Saskia Dennis-van Dijl, Principal Consultant at Cameron MacAllister Group advises clients in the areas of marketing, practice management, leadership development, and strategic planning. She counsels in-house marketing principals and senior marketing staff on best practices, marketing trends, and prospective clients and also leads training workshops for architects, engineers, and related professionals throughout the United States. Saskia was a founding member of the 2014 Equity by Design research project sponsored by AIA San Francisco and now works with companies around the nation on culture and policy development to achieve goals of diversity and inclusion in all aspects.

Annelise Pitts, AIA, Associate at Shepley Bulfinch is a passionate designer, facilitator, and advocate for justice, equity, diversity and inclusion in the built environment. As an architect and associate with Shepley Bulfinch, she works with clients nationally, focused primarily on higher education. In her role as a design strategist with LENS, a design strategy, research, and innovation practice group within Shepley Bulfinch, Annelise offers participatory visioning and planning, change management, and organizational development services, collaborating with clients to develop holistic responses to purpose-aligned issues at the heart of the design experience — sustainability & resilience, health and wellness, and justice, Equity, Diversity, and Inclusion.

📍 Show Links:

Learn more about Cameron MacAllister Group

Read Cameron MacAllister Group’s Employee Wellness and Organizational Culture Report

Learn more about Shepley Bulfinch

Learn more about LENS Strategy Consultancy Agency

📚Continue Learning:

Read the AIA Guides for Equitable Practice

Read Diagnosing and Changing Organizational Culture

📚Past Related Episodes:

PD #22: Reimagining Work in the New Digital-First Workplace

PD #91: How the Future Works

PD #136: Redesigning the Future of Work