In the kitchen and bath industry, word of mouth is a powerful tool, and as a kitchen designer, contractor, or retail associate, being prepared to quickly assist clients in urgent situations is crucial. Recommending in-stock items from local retailers is a simple solution, but asking questions upfront to assess their needs and priorities, understanding the latest features, and comparing and contrasting options will help you provide expert recommendations and ensure they make an informed decision. By being well-prepared and informed, you can help your customers choose the ideal kitchen appliances that are both affordable and tailored to their specific needs.