Are you constantly exhausted, frustrated, or just generally pissed off with people at work?
Are you job hopping hoping that each change will give you a better workload or culture?
Are you feeling a lot of resentment in your life?
Then you might be suffering from a lack of boundaries.
Louisa Clarke is a high-stakes communication consultant who talks with us about why it is so hard for us to set boundaries, how to recognize the signs that we aren’t setting boundaries soon enough, and a tip on how we can start to improve the boundaries we set.
Let’s Dive In:
[00:47] The Reason We Have Trouble Setting Boundaries
[01:22] Types of Boundaries: No and Need
[03:00] The Consequences of Unclear Boundaries
[05:30] Recognizing and Addressing Resentment
[07:06] Practical Steps to Set Boundaries
Next Steps:
If you enjoyed this, you might also enjoy my Life Satisfaction Assessment. It's a 30-minute program where I guide you through a deep dive into 10 areas of your life to assess what's bringing you joy and what's bringing you down. I call it Derailed and it's a fabulous place to begin a joy-at-work redesign.
I bet you know someone who regularly suffers
Lucia Knight:from excessive workloads.
Lucia Knight:Someone who, no matter who they're employed by, they seem to always
Lucia Knight:work long hours, or work in cultures or for bosses that mean
Lucia Knight:they have never ending workloads.
Lucia Knight:Louisa Clark, specializes in high stakes communication consulting and
Lucia Knight:facilitation, and she believes that unclear boundaries are at the root cause.
Lucia Knight:And she certainly knows her stuff, having recently worked with the likes
Lucia Knight:of Welsh rugby and Welsh football.
Lucia Knight:In the first of two episodes, we discover how unclear boundaries lead
Lucia Knight:to pissed offness and resentment at work and what you can do about it.
Lucia Knight:Louisa, why do we humans find setting boundaries at work so tricky?
Louisa Clarke:Okay, I think boundaries now are a real buzz term, right?
Louisa Clarke:We know we should have them.
Louisa Clarke:They are that thing that gets talked about, we know we ought to
Louisa Clarke:have boundaries, like having firm boundaries, we need to be boundaried,
Louisa Clarke:like that's really celebrated.
Louisa Clarke:But the reality of actually what setting a boundary means is much
Louisa Clarke:less culturally celebrated, right?
Louisa Clarke:Because really, if we think about setting a boundary, We are talking about
Louisa Clarke:probably inconveniencing somebody else.
Louisa Clarke:I talk quite a lot about there almost being two kinds of boundary,
Louisa Clarke:one boundary being a no, right?
Louisa Clarke:Someone's asked you if some something off you and you say,
Louisa Clarke:no, you, I'm not able to do that.
Louisa Clarke:I can't meet that deadline.
Louisa Clarke:I can't come to that thing.
Louisa Clarke:I can't take that piece of work on, or whatever it might be.
Louisa Clarke:It's a no.
Louisa Clarke:And that's inconveniencing the person who has brought that to you, right?
Louisa Clarke:Or the other type of boundary might be a need, right?
Louisa Clarke:I need this thing.
Louisa Clarke:Here's something I need to be able to do this.
Louisa Clarke:I'm noticing that I need our meetings to definitely stay to an
Louisa Clarke:hour of time on a Tuesday afternoon or whatever it might be, right?
Louisa Clarke:So the need that you have is probably also inconveniencing somebody else.
Louisa Clarke:And we have a really hard time internally with the feeling of
Louisa Clarke:inconveniencing somebody else.
Louisa Clarke:So as much as we know that these are things now that we ought to have,
Louisa Clarke:The reality of actually going to set one is why we find it so difficult.
Louisa Clarke:Generally, people like to be liked and it's very celebrated to be easygoing
Louisa Clarke:and likable and dead easy to get on with and laid back and straightforward.
Louisa Clarke:Like it's lovely to be all of those things.
Louisa Clarke:It's really lovely.
Louisa Clarke:Yeah, culturally it, it feels less lovely to be thought of as difficult or
Louisa Clarke:to be thought of as a bit inflexible.
Louisa Clarke:So it throws up a load of stuff inside of us that relates so much to our
Louisa Clarke:conditioning, particularly for women.
Louisa Clarke:And it's that internal struggle that goes on around, I'm going to inconvenience
Louisa Clarke:other people by setting this boundary that very often means we don't do it.
Lucia Knight:Oh, yes.
Lucia Knight:I've not thought about it that way, but I particularly like the two types.
Lucia Knight:Okay, that's landed with me.
Lucia Knight:But what are some of the results that you see in your daily work, helping people
Lucia Knight:to get clear around unclear boundaries, particularly thinking about professionals
Lucia Knight:at a midpoint in their career.
Lucia Knight:So typically late thirties, forties, fifties, something around there.
Louisa Clarke:Exhaustion.
Louisa Clarke:If people aren't setting boundaries or don't know how to, or don't even realize
Louisa Clarke:that maybe they could be, usually they're nearing burnout, if not already there.
Louisa Clarke:They are exhausted.
Louisa Clarke:They're normally pretty pissed off with people, others in their work.
Louisa Clarke:If we're honest about it, they probably don't know how to put voice to that
Louisa Clarke:in the space in a way that's healthy.
Louisa Clarke:So they go home and their partner or family or friend or whoever
Louisa Clarke:hears a lot about these people that they work with, but they're never
Louisa Clarke:taking it to the space where they could actually make a difference.
Louisa Clarke:So yeah, being a bit pissed off around it all.
Louisa Clarke:Resentful.
Louisa Clarke:Resentment is a huge one for me.
Louisa Clarke:There's a great quote from a psychologist whose work I really like, which
Louisa Clarke:is resentment is a sign that you didn't set a boundary early enough.
Lucia Knight:Oh yeah.
Lucia Knight:Oh yeah.
Lucia Knight:Yes.
Louisa Clarke:Resentment is a sign you didn't set a boundary early enough.
Louisa Clarke:So actually, if you are constantly exhausted, frustrated with other
Louisa Clarke:people at work, if you are job hopping, actually quite a lot, and each time
Louisa Clarke:it's because you feel like you're always put upon or you're spread too thin or
Louisa Clarke:the culture here is just a nightmare.
Louisa Clarke:Everybody works too late.
Louisa Clarke:Everyone does this, that, the other.
Louisa Clarke:You keep finding yourself actually in that pattern, then it might
Louisa Clarke:have a look at what's going on.
Louisa Clarke:And am I actually advocating for what I need or am I setting no boundaries
Louisa Clarke:whatsoever, being spread far too thin, getting exhausted and assuming
Louisa Clarke:if I change job, that will change.
Louisa Clarke:When actually maybe what we need to do is change our own relationship with boundary
Louisa Clarke:setting and learn how to communicate them.
Lucia Knight:And I definitely see that a lot.
Lucia Knight:Those repeating patterns that actually it feels like we always
Lucia Knight:end up in these situations.
Lucia Knight:When actually the problem isn't necessarily the
Lucia Knight:environments that we end up in.
Lucia Knight:We, or you're telling us.
Lucia Knight:That in your work, you can trace that back to unclear boundaries.
Lucia Knight:Wow.
Lucia Knight:If someone is listening to this episode and recognizes just that pattern
Lucia Knight:that we've talked about, or any of the patterns that you've highlighted
Lucia Knight:today, and they recognize that in themselves as someone who might be
Lucia Knight:suffering from unclear boundary setting.
Lucia Knight:Where can they start figuring out how to become better at it?
Louisa Clarke:Okay, I would say the very first step to take, the very, very first
Louisa Clarke:thing is simply to notice that resentment.
Lucia Knight:Okay?
Louisa Clarke:notice that that is coming up for you.
Louisa Clarke:So if you consistently leave a meeting with a particular colleague or with
Louisa Clarke:your boss or somebody in your team, whoever it might be, and actually
Louisa Clarke:you've got that trace of resentment.
Louisa Clarke:Just notice that notice the pattern in that, bring it into awareness that is
Louisa Clarke:what's going on and then validate it.
Louisa Clarke:We are very quick to just move on to the next task, put it down,
Louisa Clarke:roll our eyes, think, Oh, for God's sake, this just happens every time.
Louisa Clarke:Or, you know, think, or I'll be moaning about that one
Louisa Clarke:over a glass of wine tonight.
Louisa Clarke:Right.
Louisa Clarke:And then crack on.
Louisa Clarke:And what we forget to see is that we have agency and we have
Louisa Clarke:responsibility within this.
Louisa Clarke:We get, we have both of those things.
Louisa Clarke:We have choice, but until we can see, ah, hang on.
Louisa Clarke:I always come away from that conversation feeling annoyed.
Louisa Clarke:I always come away feeling resentful.
Louisa Clarke:I always find myself saying yes to takes taking stuff on knowing in my gut, I'm
Louisa Clarke:really pissed off that I'm saying, yes, this doesn't, this isn't serving me.
Louisa Clarke:And I want us to get really clear here.
Louisa Clarke:Of course, there is a difference between the boring parts of your
Louisa Clarke:job that just inherently are.
Louisa Clarke:a part of what you have to do.
Louisa Clarke:It's a different quality of feeling when actually A boundary has been
Louisa Clarke:crossed, a boundary that you have is being crossed, but if we haven't
Louisa Clarke:communicated that boundary, then the first thing we've got to do is get
Louisa Clarke:clear that is why we're experiencing the feeling that we are, and that feeling
Louisa Clarke:is giving us really useful information.
Louisa Clarke:So yes, step one, the first step to take is to notice that resentment, validate it.
Louisa Clarke:Your body is giving you really, really important information.
Louisa Clarke:And then get really curious about.
Louisa Clarke:How your relationship with that person could improve as a result of
Louisa Clarke:actually naming what is difficult.
Louisa Clarke:Brené Brown has an amazing, acronym for this.
Louisa Clarke:She talks about getting big.
Louisa Clarke:As in B.
Louisa Clarke:I.
Louisa Clarke:G., she'll ask herself in a scenario that she can feel isn't serving her.
Louisa Clarke:What are the boundaries that I need in place to be within my integrity?
Louisa Clarke:There's the I.
Louisa Clarke:And to be generous towards you.
Louisa Clarke:Because let's be honest, if you're not setting a boundary and you're leaving
Louisa Clarke:every meeting with a particular colleague feeling a bit pissed off and done too
Louisa Clarke:and overwhelmed rather than actually having a voice and equally meeting them
Louisa Clarke:somewhere where your needs also get factored in that is going to cost in
Louisa Clarke:terms of the quality of that relationship.
Louisa Clarke:What would it be like to be able to turn up to that weekly meeting with that boss
Louisa Clarke:or team member and think I know exactly how to advocate for what I need here.
Louisa Clarke:I know that the needs I'm asking for are in alignment with my integrity.
Louisa Clarke:And I know that if I get seen and heard on that, I'm going to feel
Louisa Clarke:really generous towards this person.
Lucia Knight:And things will change.
Louisa Clarke:exactly and things will change as a result.
Louisa Clarke:So yeah, notice resentment, validate it and get curious about what it
Louisa Clarke:would buy you to actually get big with that person, to actually name
Louisa Clarke:that boundary, share it with them.
Louisa Clarke:Because of what it will bring for both of you within your relationship.
Lucia Knight:If you enjoyed this, you might also enjoy my
Lucia Knight:Life Satisfaction Assessment.
Lucia Knight:It's a 30 minute program where I guide you through a deep dive into 10 areas
Lucia Knight:of your life to assess what's bringing you joy and what's bringing you down.
Lucia Knight:I call it D Railed.
Lucia Knight:It's a fabulous place to begin a joy at work redesign.