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Episode 53: Interview with Nadia Odunayo — Founder of The StoryGraph
Episode 5328th January 2021 • Hybrid Pub Scout Podcast • Hybrid Pub Scout Podcast
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The StoryGraph is a safer, quieter place on the internet where you can find your next favorite book. Founder and CEO Nadia Odunayo joins Emily to discuss developing this cozy online experience and how input from enthusiastic readers makes everything better.

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Transcripts

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Foreign.

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Welcome to the hybrid club Scout podcast with me. Emily

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einlander, we're mapping the publishing frontier with stories

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of publishing past, interviews with publishing professionals of

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today and peeks into Publishing's future. Today's

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guest has created a new way to track your reading discover new

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books, and we're about to find out what else Nadia odaio is the

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founder and CEO of the story graph, the new website that

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helps you track your reading and choose which book to read next.

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She previously worked at Pivotal Labs as a software engineer and

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originally learned to code at Makers Academy in London in her

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spare time, she loves to take dance class and naturally read.

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Welcome Nadia, hi. Thank you for having me absolutely. So let's

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just start out by asking how you're surviving lockdown and

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staying sane and watching your product at the same time. It has

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definitely been wild. There's been a lot, I think the main

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thing is taking time for me, so I'm still dancing. So there are

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a lot of online dance classes, either via Instagram or zoom,

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believe it or not, so I make sure to do at least one of those

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a week when I can. Sometimes more I'm making. I've got an

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hour reading slot in my calendar, which I try and do

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nearly every day. So things like that really, really help. I make

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a nice lunch most days, all these kind of things are helping

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me, you know, stay sane and survive while doing all the

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story graph work. Yeah, I admire how you schedule in your reading

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to make sure it happens.

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I have to do that because otherwise it's very easy for me

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to just not do it or to leave it until just before I go to bed,

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and then I'm really tired, so I fall asleep having hardly read

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anything. I do love, I do love a weekend morning with my book.

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That's one of my favorite times. Saturday morning reading time

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the best.

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So could you give us a little summary of what the story graph

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is, why you started it, and what makes it unique? I can so the

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story graph is, as he said in the intro, the place to help you

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choose your next book. And we want to do that based on your

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mood, so how you're feeling, the sort of thing you're looking

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for, and also the topics and themes that you're looking for,

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interested in generally like to read about. In terms of why I

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started it, I didn't directly set out to build a whole book

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tracking website. In fact, I had a side project that was just to

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help you track and share your reading lists. I was using

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Goodreads, and it was just meant to be a companion app to that,

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almost. But what happened was, when I started showing early

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versions of that side project to people, there was a lot of,

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yeah, this seems cool, but not a real need. And so I said, I'm

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really enjoying building something that's based on books.

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So this is not it on its own. So let me just start talking to

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more people and figure out what is it. And that just ended up

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becoming this more holistic, initially recommendations and

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then tracking product. So I've just been kind of following the

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customer research on that. And what makes it unique? I think

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that, yeah, on its surface, it sounds like a lot of things out

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there, book tracking and recommendations, but I think the

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main thing that myself and my co founder Rob are focusing on is

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really making it personal, the recommendations and the

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experience, so especially with regards to how you get the

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recommendations. So we have

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a short survey that you can fill out, and you can fill it out in

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two seconds if you want check a few boxes, or you can take some

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time, and there's a free text box, and in there you can list

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the topics, the themes, even the tropes, the kind of authors

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you're looking to read. And we then try and find the books that

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match what you've basically expressed in your survey. On top

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of that, you can change that survey whenever you like. So

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through my original research, I found a lot of people said, you

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know, wherever I get recommendations from, you know,

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whether that was Amazon, whether that was good reads, whether

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whether that was another site, was another site, they didn't

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feel like they felt like it was a guess, and it was a poor guess

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a lot of the time. And so we sort of said, and also there's

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been growing distrust with algorithms and things like that.

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But I also started the story graph. One of the earliest

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versions of the website was what were personal, manual

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recommendation. So me recommending books to 10s of 10s

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and 10s of people, and that doesn't scale. So what we're

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trying to do is find the like the sweet swap between

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leveraging the power of an algorithm, but not trying to

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guess and keep it personal to you. And so the survey is almost

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like you're talking to our algorithm. You're saying, hey.

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Really,

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I am in the mood for this. I like reading about these kind of

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things,

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these kind of genres. I don't want to read about. I don't I'm

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not in the mood for anything that's sad or anything that's

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funny, or I just want this and we show you books. And so I

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think that's what's unique. It's we're really trying to almost

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set up a conversation between our product and our algorithm to

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get you the best recommendations out there. I do love that you

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can go back and change what's in your what's in your survey,

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because I know that when I'm doing book research about things

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that I'm not necessarily interested in, it just destroys

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all of my algorithms, and none of it's for me anymore. It's

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just for whatever project I've been reading. Occasionally I'll

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just be like, I can't I have to open an incognito window, or

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just like, not look it up at all, because it's going to,

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like, make me look like a bad person.

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But I yeah, I like that. There's more of a emphasis on what the

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person actually says they want. You've talked a little bit about

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the features of the story graph, and what are some of the ones

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that you found people are particularly excited about? So

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there are, it's on two scales. There are big features that

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people excited about, and there are also some smaller ones. So

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in terms of the big ones. People are definitely excited about our

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recommendations, which is great. But on top of that, we have this

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thing called Live recommendations. So you fill out

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your survey, but on the recommendation page, there is a

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filter menu, and you can say, right now, in this instance, I

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feel like and you can select the mood, the book, size, the

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genres. Show me this genre. Don't show me that genre. Show

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me books.

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You can say yes, keeping books that I have already marked as to

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read, or I don't want to see anything I have already marked

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as to read, or that I own, I want to see something new. So we

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give you that flexibility, and you can do that like instantly.

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Right now, everyone can do that Unlimited, but we're going to

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eventually put that into a paid plan, which I might talk about

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later, because it's just very costly to run. But with people

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who who don't pay for the site, will still be able to use it.

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We're just going to have to put some form of a limit

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on that. Another thing, stats. So our statistics, we have a

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stats page, and you've got pie charts and bar charts on what

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moods you tend to read

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the pace fast, slow, medium paced books, the size of the

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books, fiction, nonfiction. And you can look at that over all

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time, on a per year basis or on a month by month basis. And so

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people are really excited about that. And again, another feature

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which is which is going to be in our our our pay plan is the fact

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that you can compare two slices side by side. And so we're

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giving people insights into the type of books they choose,

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using, in some cases, vocabulary that they didn't know how to

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express before, particularly with the moods.

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And then another feature that we have is reading challenges. So

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people have been doing reading challenges before the story

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graph existed.

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And what we just provide a place to track it order automatically,

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so

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you can join either challenges that are already out there. So

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we've got, like, book rights challenge on there, or reading

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women, or we, as the story graph, host a few challenges

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each year. Or you can create your own and keep it private to

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yourself. Say there's a certain list of books you want to work

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through, or you want to try and read more nonfiction. Whatever

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the goal is, you can construct your own challenge and give it a

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timeframe or leave it open. And then you get all these you get a

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nice dashboard with all your progress bar. So so those are

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three of the big features that people are excited about. And

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then there are more features that are built into other parts

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of the site that people really love, one of, one of which is

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content warning. So when you do your review, you can tag which

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tag types of content that appear in the book with a severity

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level. So you can say, you know, we had graphic of this. We had

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moderate mentions of this and very minor, but it's it was

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still in there. And what this means is that people, before

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they can go into a book, have a sense of, is this something I

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want to avoid? And what we hope to do. The reason why we

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introduced that is because we see a future where in the

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survey, you can say, I don't like content. I don't want to

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read content that features x, y, z, and then we will not

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recommend you those books. And no killing the dog. Exactly. We

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have animal cruelty. Was when we when I did my research on this,

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I got a long list of content warnings. It's a very it's not a

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fun spreadsheet to read through. But like in the top five or was,

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it was animal cruelty, animal abuse, that is something that

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people really don't want to read about. And then just two other

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quick ones to mention that are very small features, but people,

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some people, say, This is it for me, this is why I love the story

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graph, DNF button. So to be able to start reading a book and then

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go, did not finish as a as a status at the same like level as

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currently reading.

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Or to read, to have DNF there is very important to people, and

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then the quarter star, so we have half and quarter stars, so

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we're giving you a lot more granularity in rating. And those

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are a couple of features. Those last two are ones that are

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smaller. But for some people, they're like everything. And

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it's really fun to see people make stories or tweets and say,

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This is life changing for me, or game changing, and it's like,

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wow. Okay, cool. Yeah, there's so many times that I'll look at,

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you know, Goodreads reviews where they're like, I wish I

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could give this half a star as a half an extra star, but I gave

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it this much instead. But I don't really think so. Or for

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me, with the didn't do, not the DNFs, I would just, I had, like,

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a tag that I would one of my shelves on Goodreads. Was like,

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these are the ones I didn't finish. But it yeah, that seems

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more like a good way to put your point across and remind you that

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you actually weren't interested in something later down the line

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when you've forgotten whether you read it or not.

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As one gets older, have

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you ever seen a website called does the dog die.com?

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People when I was doing my research for the content

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warnings, I think people said that sent that to me as a

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resource for thinking about how to go about it. I never watch a

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horror movie anymore without looking at that first. Yes,

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you've been very consistent about interacting with your

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audience through Instagram Live and a regular MailChimp

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newsletter. Why did you make the decision to have that much

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audience input, interaction with your audience as well, and

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transparency about your process and What benefit do you feel

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like you've gotten out of it through my work at Pivotal Labs,

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and I am a big consumer of startup stories like how I built

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this is my favorite podcast. I've and just through the people

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I've worked with as well, I've learned the importance of

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customer research and how, essentially, if you have a good

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customer reset setup, it's very hard to go wrong.

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And so from the beginning, and I you see that with the beginning

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of the story graph itself, when I did the side project with the

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reading list to track and share them, and I spoke to five

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people, and the reception was lukewarm. So rather than staying

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attached to that idea, I put it aside and said, Okay, let me

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just talk to people that I spoke to people for a few months. And

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so

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I realized that it, you know, it's very important to because

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there's so much out there to do. There's so much potential. It's

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so there's so many ideas and ways that products can go, and

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also many products fail. And so it's for me, it was a thing of,

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if I want to increase the chances of success of whatever

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I'm going to do, I'm really going to have to connect and

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engage with with potential customers and with readers to

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build the best product for them. It's rare that we release a

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feature that isn't met with excitement,

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that is full of bugs, because it's been like tested and

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checked and and also that isn't intuitive to use. So I'll give

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you an example. When I did custom tags on the site, first

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of all, it was months of people saying, oh, I want shells. You

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know, think coming from the Goodreads side. And we pushed

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back against that a bit because we we knew that was coming from

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a immediate reaction of, I've just come from Goodreads, I want

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shelves. And so we were like, we need to, we can't just say,

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okay, so even, and then, as time developed, we started to hear, I

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have 1000s of books on my to read. It's really hard to filter

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through them, or I can't remember why I added this to my

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to read like differently. And we started to see we were drawing

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all these things out. And we said, oh, having some way to

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like tag a book would solve a lot of these problems. Some of

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them are going to be so can be solved with more built in

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features, like who recommended this book to me, or now we have

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additions, tagging a saying, switching to the audio book

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format or the digital format. But before that step, we were

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like, hey, if we do tags, it solves all of these problems and

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more wishlist things like that and so, so I, you know, I

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started asking people about their needs and pain points with

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that. And then when I came to do it, I said, Well, how do people,

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how would this work best, in terms of how people use the

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site? And so I did tweet saying, Here's how we're thinking. It's

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going to work. What do you think? So? People were like, Oh,

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yes. What about this? What about that? And so by the time it was

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delivered, on the whole, obviously, there were still

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things to improve, and there still are. But on the whole,

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people understood how to use it. There weren't a lot of

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complaints or confusion. It was like, Ah, finally, taxi here.

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And so the benefit is having that kind of really smooth

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release cycle that excites people and really fits in with

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what they need or want from the product. And then the side

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benefit is that we're kind of building this. We're not kind

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of, we are building this loyal fan base of invested users. You

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know, when I ask for feedback,

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when I do customer interviews, and something that comes up,

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even if I don't directly ask about it, is, Oh, I love how

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you're bringing us into the process, and how I can, you

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know, be.

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And I can give my suggestions on Instagram or on Twitter, or I

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love following the newsletter, so that comes up quite a lot.

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And so people feel part of the journey. And so that also helps

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with people giving their time and being open and honest with

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the feedback, because they know that they're being listened to.

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Yeah, that's that's very special. That's actually

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something that made me more interested in, like looking into

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the story graph. I was like, wow, this is such a

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collaborative process. I love it. Oh, why not? Right? Great,

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yeah. So it's a combination of tags that you have put out

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there, but then people can also add their own tags for their own

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benefit. Right now that it's, it's all private tags, but I do

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see a future of some form of public, collaborative tags for

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people. To someone said recently, I want to know which

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books are available on Audible or on Kindle or in or various

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other places, or sometimes with themes or tropes things like

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that. It it's you know, you don't need each person to find

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it. You can have a crowdsource kind of thing. And so this came

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up before we delivered the feature, and I was nervous to go

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straight into public collaborative tags, because it

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could be messy. You need to figure out how people use it. So

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for now, it's private, but I do see us having some form of

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visible, public collaborative tags. Perhaps we'll see.

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I Hmm, might

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take a little bit of moderation if you're having people not it

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sounds like you really trust your audience, though. I mean,

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yeah, we're doing. Something that we're thinking of doing

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soon is enabling any user to add in missing where there's missing

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page numbers or there's no cover attached to a book, being able

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to add it in, not edit it afterwards. That will be

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reserved for our volunteer librarians. But we're kind of

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like, well, having some pages is better than no pages, and if a

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page number is wrong, someone will eventually see it so well,

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yeah, we were trying to it's that balance between like, trust

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and making an experience that's self service, but also, like,

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accurate,

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safe for your yes, yeah, for your readers. Okay, so what was

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the most difficult part of the development process, or so far,

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what has been the most difficult? I think it's, you

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know, following on from the customer research discussion and

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having a growing audience. It's balancing having a vision and

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not being emotionally tied to a vision, or thinking that, yes,

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this is the way you've got to be prepared to move, but also

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keeping the product streamlined.

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So you've got a lot of different inputs. People saying, Oh, this

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and this and that, and it's working out. Okay, what fits in

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with the vision of this product, which we don't want to do too

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many things. We want it to do some things really, really well.

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We also want to bring in our customers and make them feel

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listened to. But we can't just do everything everyone says,

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because then you've got a product that does too many

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things, and it's not clear, and it's

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cluttered, and then it's also being patient,

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balancing those two things with being patient on the journey. So

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for example, we have a lot of people asking for things that I

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know it's a shortcoming, that we don't have it yet, or I know

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it's coming, but it's just not the highest priority right now.

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And maybe to the person who asked is their biggest pain

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point. But in the grand scheme of things, it has to come lower

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down. What's it called, the flagpole? Is that? Is that, what

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it's called, lower down the back pole, whatever, whatever the

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pecking order. And so

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that's the hard thing, and it's, it's being patient, not only

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admits people asking for various things and and me just dealing

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with like it's coming, and just being okay with people having to

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wait, and not getting anxious about that, but also me being

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patient and not trying to rush things to show, oh, we're on it.

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We've got it, you know? What do you know? What I mean, holding

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your own boundaries and the line of what's best for the product,

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without making people feel like they're devalued, since you have

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created this relationship, right? And also not trying to

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rush to get things out, to show we know we've got this on our

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radar. We know it's coming. I think sometimes people can look

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at the product and think, this is the product, okay? And it's

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not, oh, it doesn't have this. It doesn't have this. It's like,

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it's coming, really. And I just got to tell myself, so, right,

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Nadia, you just be patient. You keep delivering. If people drop

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off because the product doesn't do what they need right now,

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hopefully they'll come back. And we're seeing that over the

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months, people go, Oh, you didn't have additions and the

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ability to switch between them, I'm coming back. Or you didn't

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have this, and now you have that. So I've got to be patient

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on that journey too. And that's just the hardest part. Just keep

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it, keeping all of those different inputs in mind, and

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just, yeah, pacing myself and the product, and I think it was

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a very good idea of you two early on, introduced the the

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tutorial for exporting your Goodreads list, because I don't

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know if I ever would have gone near it, because it'd be like

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all of my stuff is over here. How am I going to how am I going

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to start anew after.

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Or like, 15 years of being on Goodreads,

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that's part of the prioritization challenge. It's

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balancing things like, when people say, I want, I want to be

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able to sort my books by author, which we still don't have yet to

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Can I just load in my Goodreads and give it a go? So we were

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balancing Goodreads was up there because it was like, how are you

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going to get people who've used Goodreads for years? And I'm one

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of those people, you know, I had used it from 2012 to 2028, years

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to move over when you've built up a lot of information and

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organization and history and readers as particularly readers,

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when you've been tracking your reading for that long, you care

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about that history. That's why you track it. And so, yeah,

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that's how part of the prioritization question, it's

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okay. What's going to help people give it a go? What can

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people survive with for now? And it's all those kind of questions

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and decisions we need to make,

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being able to keep people there as well.

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So what kind of experience do you want people to have on the

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story graph?

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Two things come to mind. One is

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walking into a bookshop and feeling like on the whole the

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bookshop is just for you, but there's also a chance for coming

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across something that's different. So I think the whole

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recommendation piece being front and center, and the moods and

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that kind of stuff that that we want you to feel like you're

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browsing and you're seeing all these books like, wow, you know,

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this just is so perfect for me. It touches all the things I like

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to read and all that kind of stuff. But then we also have the

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Browse book section, which is like, it's all the books on

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there, and you can filter by mood and things that you know,

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PACE all the sort of normal things. And so that might be

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imagining this bookshop where you walk in, maybe the first

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floor is just for you, and you can go to your different

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favorite genre sections and say, Oh, and here's, you know, and

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just whatever you pick up from the shelf, you have confidence

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that you're going to love it, and you're not quite sure maybe

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when you pick it up, what the elements are inside that you're

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going to love but you know, you have trust that you're going to

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love it. You know, take a take a lot away from it. And then maybe

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there's another floor where it's like a whole range of different

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books from different different subject matters, different

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authors, just a whole range of variety. And then you can just

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have fun and feel comfortable cozy, taking your time to look

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around and find something different to read. And so that

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there's that kind of experience that I want people to have, and

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then I also want the story graph to feel like, and this is,

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again, particularly when you are choosing that next book like

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you're having a sit down with a close, trusted friend, but that

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close trusted friend knows about all the books in the world.

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So you can say, hey, like, how you doing? I've just finished

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this. I'm in the mood for this. And they go, Bing and like, it's

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the best book. So those are the two things that come to mind

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when I think about the kind of experience. But it boils down to

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being personal, personalized and comfortable and cozy.

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I love that framework of an online bookstore, even though

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it's not a store, but like being able to walk in and have those

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kinds of experiences that you really can only have in person,

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but also like we can't right now.

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Yeah, so that's, that's a maybe a little nice substitute for for

Unknown:

that experience. Or, you know, even after everything's over and

Unknown:

you just don't want to leave your house, but you want some

Unknown:

help picking a book that's not just based on some things you

Unknown:

were researching one day and don't want to read exactly. Do

Unknown:

you find that people are surprised by the the types of

Unknown:

books that they actually read versus the kind of books that

Unknown:

they think that they read? We have to. We have. We have both

Unknown:

sides. So we have, and this is going on the evidence from what

Unknown:

people are, particularly what I'm seeing on Instagram stories,

Unknown:

we get the group of people who are like, not surprised by this,

Unknown:

but you know, yep, dark, mysterious, tense, fast paced,

Unknown:

that's me great, and great to have it validated kind of thing.

Unknown:

And then we have the people who say, Wow, I never knew how. So I

Unknown:

think it's less surprised at what it is. But just saying, I

Unknown:

never knew how to talk about the kind of books I read. And now I

Unknown:

can say, Okay, I like emotional, reflective, slow, paced books,

Unknown:

and now I can go try and find more of those. So we don't

Unknown:

really have people going surprise, like, that's that

Unknown:

doesn't seem to fit. It would be more like a like, a revelation

Unknown:

of, ah, yes, that that makes sense, but there's still the

Unknown:

surprise of it. I think there is a surprise, particularly when

Unknown:

you just joined the site and you've imported your Goodreads,

Unknown:

and then you get this profile statement that kind of

Unknown:

summarizes all the reading you've ever done.

Unknown:

I think there is a pleasant surprise, I would say, and

Unknown:

giving people a new way to think about the kind of books that

Unknown:

they go for. I think people love.

Unknown:

Learning new things about themselves, too, and that's

Unknown:

definitely a way to find out, a little peek into your own mind,

Unknown:

to discover what you what you truly enjoy.

Unknown:

Spotify could take a lesson from you.

Unknown:

I mean, Spotify does amazing stuff with their

Unknown:

recommendations, and I've read a few pieces over the

Unknown:

over the years on how they do

Unknown:

their recommendations. I've been to a couple of talks. One's by

Unknown:

Paul Lemire does some amazing talks on

Unknown:

similar songs and how that some of that stuff looks behind the

Unknown:

scenes. It is amazing. Oh yeah. I mean, for the record, I love

Unknown:

Spotify, but they keep trying to make me listen to Greta von

Unknown:

fleet, and I just don't want I try to tell them, but

Unknown:

super bad. They don't have that x that we have where you can

Unknown:

say, Don't show me this author again, or don't show me this

Unknown:

book again. They only have it on their like, release radar and

Unknown:

discovery ones. But yeah, I love that ability to just be like,

Unknown:

nope. I know it doesn't make sense that I don't like this

Unknown:

book or song like I should like it, but I don't. So that's an

Unknown:

amazing thing. I don't want to turn this into a like me telling

Unknown:

you all the features I want, though. No, not at all. I didn't

Unknown:

think

Unknown:

that way. So you say that you're trying to be very flexible with

Unknown:

your vision according to what, what is happening day by day,

Unknown:

and what you're hearing from people. But what do you have as

Unknown:

a vision currently, for the story graph? If I think about,

Unknown:

okay, there's a like, the product vision, there's the

Unknown:

company mission, I guess, and then there's, like, maybe the

Unknown:

business side of it. So in terms of the product vision, it, you

Unknown:

know, being the best place to find the next book for you. And

Unknown:

best can be defined by the experience. So touching on, oh,

Unknown:

it's just so lovely going into the story graph, and this, I

Unknown:

look forward to whenever I have to do it. It's just such a nice

Unknown:

experience. And it could also be time taken. It doesn't take me

Unknown:

long. It's not, it's not stressful. It's, it's so easy to

Unknown:

just find a book, it takes me a minute or 30 seconds. So we're

Unknown:

not trying to, by the way, have people spend hours on the site

Unknown:

and and be like, we're not tracking that. And so that's not

Unknown:

a goal for us. Like, okay, time spent on site is, you know, this

Unknown:

many minutes a day, this many hours a day. We don't, we don't

Unknown:

want that as Rob, Rob Frieda, who I work with, said in an Ask

Unknown:

Me Anything session that we did on Instagram last week or so, he

Unknown:

said, you know, if you came to the site once a month and you

Unknown:

just were on it for 30 seconds, and you got your next best book,

Unknown:

and then you went away, and then you came back next month, and

Unknown:

you just spent 30 seconds. 30 seconds, and you just, it's your

Unknown:

go to place, and it just makes you happy. Like that would be

Unknown:

our dream. That would be amazing, but we just want to

Unknown:

make, you know, make provide that experience for readers. In

Unknown:

terms of the company mission, there is a wider company

Unknown:

mission,

Unknown:

which is to enhance the lives of avid readers everywhere, and to

Unknown:

inspire non readers to get into reading. And I think, yeah, if I

Unknown:

could look back at what the storygraph does, you know, going

Unknown:

forward, in terms of the websites, the products, whatever

Unknown:

it ends up doing, if we, if we're doing that, that would be

Unknown:

amazing. And we're already seeing, you know, messages from

Unknown:

people who say, you know, I used to read, I fell off the

Unknown:

bandwagon, and your site excited me to get back into it and

Unknown:

things like that, so that that is a that is a dream or vision.

Unknown:

And then I guess in the business side, you know, I mentioned that

Unknown:

we've got this, the storygraph, plus launching next month, or

Unknown:

launching in February. And

Unknown:

if we could find a way to be independent, profitable,

Unknown:

sustainable, such that, you know, we can, we can invest back

Unknown:

in the company. We can, as founders have a salary, and we

Unknown:

can hire people to come in and just make it even better. We

Unknown:

don't need to take investment or worry about needing to get

Unknown:

acquired or anything like that. We know the problems that come

Unknown:

with that, in terms of companies being shut down or going stale,

Unknown:

this is what we definitely want to avoid. Then that would be

Unknown:

amazing. So if the story graph can exist independently

Unknown:

in the long term, that that is a dream of ours as well. We're all

Unknown:

we're all about like, decentralizing things on hybrid

Unknown:

pub scout. So we love to see more, more publishing companies,

Unknown:

more apps, more places where people can go and, you know,

Unknown:

places where the people who are doing the actual business can

Unknown:

thrive as well without being beholden to other entities. So

Unknown:

it sounds like you're not trying to make your product addictive

Unknown:

in the same way that Facebook or Instagram or something like that

Unknown:

is. So what does that mean for maybe the social aspect or other

Unknown:

features of it that you're trying to keep from being like,

Unknown:

keeping people on the site? Right? So we're not definitely.

Unknown:

We don't want to make any kind of dark patterns, and we don't

Unknown:

want to make anything unhealthy. So we don't want anything where

Unknown:

people feel like, oh, I need to take a break from the story

Unknown:

graph, or I'm burnt out from the story graph. And so that's

Unknown:

partly part of our decision, also, to not have commenting and

Unknown:

chat and notifications. We're trying to create a site that is,

Unknown:

you know, as as I say, a quieter, safer space on the

Unknown:

internet. That's our that's our goal.

Unknown:

And so when we think, when I think about how that impacts the

Unknown:

community side. So, so, so what I want to say on that is,

Unknown:

despite that, though, we still have people who spend a lot of

Unknown:

time on the site, but the way they communicate about the time

Unknown:

spent on that site, it feels very much like it's a choice,

Unknown:

and they're they're enjoying it, and it's giving them something,

Unknown:

because they get value from browsing books or seeing what

Unknown:

their friends are reading. So it's spoken of not as, I need to

Unknown:

get a story graph. I it's more like, oh, I had a wonderful time

Unknown:

exploring. So if that happens, that's fine, but it's not our

Unknown:

goal. And so we definitely want to distinguish between

Unknown:

the dark patterns and the addictive in a way that is

Unknown:

unhealthy, and people feel like, Oh no, story of tricking me or

Unknown:

it's a trap I need to get out to. We have a whole range of

Unknown:

people, the person who just pops on once a month to check in, and

Unknown:

the person who chooses to spend a lot of time because they're

Unknown:

just enjoying them, it's, it's, it's, it feel, it's like, it's,

Unknown:

I don't want to say healing, but like, it's like, wholesome,

Unknown:

soothing, it's, it's therapeutic, whatever it is,

Unknown:

it's helpful to them. And so then going into community, so

Unknown:

some, because we don't have the commenting chat notifications.

Unknown:

You know, it's some people say, Oh, that's it for community or

Unknown:

social and storygraph. And we say, No, we just want to try and

Unknown:

be a bit creative about it. So there are certain things that

Unknown:

that's cut, that we want to do, that that's coming. So for

Unknown:

example, for example, being able to easily see, you know, people

Unknown:

that you're following see what they thought of a book first.

Unknown:

That's a standard thing that's been on the list forever, but

Unknown:

also things like someone messaged me recently. I want to

Unknown:

see, you know, I'm doing a reading challenge. I want to

Unknown:

see, first the people who I follow, what they might have

Unknown:

added to this challenge if they're also doing it. So I

Unknown:

think we can be smart around

Unknown:

how you feel, the sense of community around you when you

Unknown:

browse the site like this is, this is my circle, whatever. And

Unknown:

then also, I think there's ways to do groups without chat. So

Unknown:

imagine an interface where there's a group of people, and

Unknown:

maybe you see your shared ratings or your shared like

Unknown:

progress in a book, or there are things that we can do. And

Unknown:

finally, a feature that we're going to, we started working on

Unknown:

slowly, that we're going to bring out, is the ability to

Unknown:

find readers similar to you. And obviously, because we have a lot

Unknown:

more information on topics, themes, tropes, things like

Unknown:

that, we can really, hopefully help you say, hey, here are

Unknown:

these people that you don't know about. You can follow them and

Unknown:

find new books. And because it's not commenting chat, you don't

Unknown:

end up having random messages from strangers trying to friend

Unknown:

you. You don't really know about it. And also, we do have privacy

Unknown:

settings, so you can say, I want my purpose to be private so no

Unknown:

one can find me, and I'm not matched with no one. I don't

Unknown:

show up as a recommendation for someone to follow. So you can do

Unknown:

that too. But the focus, yeah, we want to basically you

Unknown:

community as a way, not for chatting or whatever, because

Unknown:

there are other spaces to do that, but as a way to enhance

Unknown:

book discovery.

Unknown:

And finally, because we aren't having chats and commenting on

Unknown:

the site, we definitely have things on our roadmap to help

Unknown:

people have conversations elsewhere, so perhaps

Unknown:

integrating your Twitter or your Instagram profile so that people

Unknown:

can say, oh, okay, you did this review. Let me come and chat

Unknown:

with you about it on Twitter or in other spaces. Essentially, if

Unknown:

people want to, if people want to,

Unknown:

so you're talking a lot about your relationship with the

Unknown:

readers and the users. What relationship, if any, do you see

Unknown:

between the story graph and publishers, booksellers,

Unknown:

authors, other people that are more on the production side of

Unknown:

books, I guess, than on the receiving side.

Unknown:

We definitely want to eventually work with all of those groups

Unknown:

that you've mentioned. We have had some of them reach out.

Unknown:

There's just a lot to do. We still got a lot that we want to

Unknown:

do first for the readers, before we start introducing the other

Unknown:

publishers, booksellers, but we have a range of ideas with

Unknown:

helping them better connect with readers. And it could be things

Unknown:

like, yeah, how can you run a page or a space on the story

Unknown:

graph

Unknown:

which people can follow and buy into? So when I was doing my

Unknown:

original research, before I started building the story graph

Unknown:

in that space between, oh, this app isn't quite it, but I want

Unknown:

to work in books, and actually starting to work on what became

Unknown:

the story graph. I went to a lot of

Unknown:

and while I was talking to a lot of readers and book bloggers, I

Unknown:

also went to lots of publishing events. I went to the London

Unknown:

book fair, and I went to some panel discussions, and I

Unknown:

remember one.

Unknown:

One panel I went to. I mean, I can't remember who was on the

Unknown:

panel, but there was the discussion about publishers and

Unknown:

community and brand building. And someone on the panel, he

Unknown:

said, you know, publishers

Unknown:

still have a way to go in terms of connecting directly with the

Unknown:

readers. So he said people tend to know a record labels that

Unknown:

they like or

Unknown:

film studios that they like, but publishers. It's not the same,

Unknown:

like if you were to go to someone and say

Unknown:

which publisher produced this book you're reading, his

Unknown:

guess was that there would be a few proportion of people that

Unknown:

would be aware of publishers that they who published the book

Unknown:

they were reading, or publishers that they loved in the same way

Unknown:

that people are with, oh, you know, this film studios just

Unknown:

released their next film. Or this, I love this record label

Unknown:

they, you know, they've got a new all the artists that they

Unknown:

tend to sign really resonate with me. And so that got me

Unknown:

thinking about, well, with a story graph, can we be that

Unknown:

place where, you know, you put in the kind of moods and the

Unknown:

things and stuff you like, and then a publisher's back catalog

Unknown:

will end up having a profile, right? So can we, you know, can

Unknown:

we do stuff? Yeah, it should. Maybe they don't speak with

Unknown:

imprints, right? They should. So can we match people? Can we, can

Unknown:

we introduce people to publishers that they haven't met

Unknown:

before, and it get people to that point where they're like,

Unknown:

Oh, I love this imprint. I love this publisher. New book out,

Unknown:

great.

Unknown:

And there's other things, which is like, how can we

Unknown:

give insights into what readers are looking for? Like, Oh, is

Unknown:

there a shortage of dark,

Unknown:

dark, funny, science fiction that features strong character

Unknown:

development, whatever it is, and to help publishers with what

Unknown:

they're commissioning. You know, yeah, and we definitely want to

Unknown:

be careful about that, because we don't want to, you know,

Unknown:

we're very we don't do anything with our users data, and we want

Unknown:

to make sure that whatever we do is like, anonymized and opted

Unknown:

into. So that's something that would involve a lot of thinking

Unknown:

about. But can we do? Can we help basically, readers and

Unknown:

publishers alike, with stuff like that? And finally, we have

Unknown:

thought about, Oh, do we license our recommendation technology?

Unknown:

So do we say, Hey,

Unknown:

you're a publisher? Here's Here are ways that you know you

Unknown:

powered by the story graph. Maybe, like, it's kind of like,

Unknown:

Here are ways that you can recommend books that are in your

Unknown:

catalog or in your library or in your store. So we've got a range

Unknown:

of ideas, and with authors, you know, definitely, we want to

Unknown:

have services for them to manage their books and things like

Unknown:

that. And maybe profiles with enhanced features, similar to,

Unknown:

maybe the publisher idea, where it's like people can follow

Unknown:

authors and things like that,

Unknown:

similar to just how we've done it with readers. Though, we need

Unknown:

to sit down with representatives from each of these places and

Unknown:

figure out what's missing, what's their biggest pain point,

Unknown:

and then go from there. That's fantastic. I know that when I

Unknown:

was doing more acquisitions work, I would have loved to have

Unknown:

been able to like, show my boss the data

Unknown:

is to like, look, this is extremely, you know, this is

Unknown:

trending, and it's got these keywords, and this is what

Unknown:

people are interested in.

Unknown:

So that's, that's could be, that is the potential to be extremely

Unknown:

helpful. In my opinion, from what I've heard, that also

Unknown:

momentary soapbox for publishers like remember that you need to

Unknown:

stick with a niche to do a good job and to brand better.

Unknown:

That's that's for me.

Unknown:

So what are the different ways that our listeners can engage

Unknown:

with the story graph currently? And I do want you to talk about

Unknown:

the story graph Plus program too. Okay, part of this. So

Unknown:

okay, so we can do within the product and like outside of the

Unknown:

product. So within the products, we've got two things. So okay,

Unknown:

I'll start with the Plus plan. So we are launching in February,

Unknown:

a paid offering. The as we always reiterate, the bulk of

Unknown:

the site will be free. It always will be free. You're still going

Unknown:

to be able to have a great experience, get personal

Unknown:

recommendations, all that kind of thing. But if you, if you, if

Unknown:

you're Plus member, you get, so like I said, unlimited

Unknown:

recommendations as many times as you want change like, fill out

Unknown:

that filter menu and get perfect recommendations just for you.

Unknown:

You'll be able to do the stats comparisons. You'll see you get

Unknown:

a couple of extra charts unique just for you when you compare,

Unknown:

like year by year or month by month. And then there'll be

Unknown:

similar books. And we don't have similar books yet on the

Unknown:

website, but we will have a free version, which will be similar

Unknown:

to what you are used to on other websites, but hopefully ours

Unknown:

will be really good.

Unknown:

And so you'll be able to say books similar to this one, but

Unknown:

if you're a paid member, we wanted your book. Do a

Unknown:

personalized version, so almost prioritize based on things that

Unknown:

you like. So what we know about you from your survey or things

Unknown:

like that. So let's assume you're looking at a book. You're

Unknown:

seeing similar books, but you also have an interest in I'll

Unknown:

use the example

Unknown:

Robbie's recently like, which is.

Unknown:

And wizards. Maybe there's a book within that list that

Unknown:

features widgets and wizards. So that will be at the top, because

Unknown:

it's not only is it similar to the one you're looking at, it

Unknown:

also has this this topic that you really like. So we're trying

Unknown:

to work on that and and there'll also be a discord, so a

Unknown:

community forum where people can chat with other plus members.

Unknown:

They can talk directly to myself and Rob about what's coming up

Unknown:

on the roadmap and weigh in there. So that is a would be a

Unknown:

great way to engage with the story graph and also to help

Unknown:

shape a bit more the where the product is going. We

Unknown:

also have another community that's building slowly, which is

Unknown:

our volunteer librarian community. So this is for if you

Unknown:

want to help us

Unknown:

tidy up our book data. Book data is a, I'm sure you know, this is

Unknown:

a, there's no like, there's no it's just a whole complicated

Unknown:

space. And so there's a we now we've particularly got

Unknown:

auditions, and we've got nine, 19 million books on the site.

Unknown:

There's a lot of mess of things that should be the same book,

Unknown:

family aren't different names, different authors are spelt

Unknown:

differently. The same author, their name, two different

Unknown:

versions of their name, or more. And so we need people who can

Unknown:

help us handle that up. And it's volunteering. So we have an

Unknown:

onboarding process because, you know, we need to make sure

Unknown:

people have attention to detail and they care enough to because

Unknown:

it's quite, you know, important editing books on the site that

Unknown:

all of our users are going to see. But beyond that, there are

Unknown:

no expectations on time, so you could become a librarian and

Unknown:

then never edit a book or do anything. But we do have a

Unknown:

discord there too, so it's a great place for people to talk

Unknown:

about

Unknown:

the librarian work they're doing, ask questions, give

Unknown:

feedback on the product. But we also have like, a channel where

Unknown:

we discuss books and things like that, so that's a nice community

Unknown:

there as well. So we

Unknown:

often have people saying, oh, I want to do the Plus plan, but I

Unknown:

I can't afford it right now, or it's not quite for me, but I

Unknown:

want to help. And so we say, well, you know, really, with a

Unknown:

Plus plan, we we want that to be the avenue for I see value in

Unknown:

this. So, you know, it's at the minute, it's pre orders, it's 49

Unknown:

$99

Unknown:

US dollars, and we'll see how our first year goes and what

Unknown:

happens and how that develops. But that really, we want people

Unknown:

paying that because they're like, I see value in this. And

Unknown:

when it launches, we'll have a, you know, $5 a month kind of

Unknown:

thing that you can try and cancel and all of that. But we

Unknown:

want people to do that, not because they want to support

Unknown:

because they're like, Oh, I these features look like they

Unknown:

will enhance my reading life. So I want that. So if it's more

Unknown:

support and help, we'd love people to, you know, become

Unknown:

volunteers. They really help improve the experience for

Unknown:

everyone, just giving some of their time. That's incredibly

Unknown:

valuable to us. And then outside of the story, really are

Unknown:

Instagram and Twitter. If you use either of those platforms

Unknown:

and you use a story graph, or you're curious to know more,

Unknown:

definitely follow us on there. Because an Instagram I'll do

Unknown:

stories now and again, pieces to camera, explaining what I'm

Unknown:

working on. I'll be do polls. I'll do question boxes and say,

Unknown:

Hey, we're thinking of doing this that I also share my

Unknown:

reviews there as well. So like, there's a bit of like, what I'm

Unknown:

reading and that, that that element of it, and connecting

Unknown:

with people as a reader as well, and on the Twitter, it's a

Unknown:

similar thing. There's not a lot of the videos of me, but there's

Unknown:

like, you know, there'll be questions and updates. So yeah,

Unknown:

those are all the different ways that people can, I kind of

Unknown:

engage, connect with the story graph, get involved with the

Unknown:

roadmap shaping and what features are coming up next, and

Unknown:

all of that. And what are your social media handles? Good

Unknown:

point. Instagram is the dot story graph. Someone already had

Unknown:

the story graph, so we've got the dot story graph. And on

Unknown:

Twitter, it's the story graph, just all one word, no, yeah. And

Unknown:

what are you reading right now? So on my Kobo, I've got Samantha

Unknown:

Irby. We are never meeting in real life. I've not read any of

Unknown:

her stuff before. I've seen her around Bookstagram, as they, as

Unknown:

they as it's called. And so I wanted some kind of light

Unknown:

hearted, fun, funny essay. So I've gone for those. I'm

Unknown:

enjoying it 20% of the way in, and I'm about to pick up the

Unknown:

final

Unknown:

book in The eleano ferrantes Neapolitan novels. So I've been

Unknown:

working my way through those slowly. Read the third one not

Unknown:

too long ago. It was excellent, and I'm excited to see how it

Unknown:

all wraps up. Wonderful. All right. Thank you so much. Is

Unknown:

there anything else that you want to add? No, that's it. All

Unknown:

right. You can find us on Instagram at hybrid pub Scout

Unknown:

pod, on Twitter at hybrid pub Scout, Facebook, hybrid pub

Unknown:

scout. You can go to our website and get all of our notes.

Unknown:

Hybridpubscout.com as well. Thanks for giving a rip about

Unknown:

looks. You.

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