Today, we have the privilege of speaking with Zoe Poulton, an expert in change management and leadership development with an impressive background spanning over 20 years in the Royal Air Force and corporate consulting.

Zoe’s military career saw her handle roles in air defense, instruction, HR, and leadership development, including a major project to update officer training. She later transitioned to consulting and started her own venture, Glass Ripple Consulting. In our conversation, Zoe shares:

• Her unique insights into the similarities and differences between HR in the military and the corporate world, emphasizing the brain's resistance to change and the importance of communication and transparency.
• The challenges of leading organizational change, addressing employee concerns about job security and work-life balance, and the critical role of HR in equipping people with the skills to manage change effectively.
• Valuable advice to HR professionals on navigating change and understanding the "why" behind it all.

Join us as we explore the essence of change management with Zoe Poulton and learn how her military experience has shaped her approach to helping organizations become more change-agile.

For over 20 years, Zoe has taught, coached, consulted, and studied in the area of human potential and change, supporting leaders and their teams to improve performance, achieve better organisational outcomes and navigate through change.

She has worked globally across both public and private sectors and has consciously worked across different industries, bringing the lessons from each into her consulting and coaching practice.

Zoe’s CPD accredited Certified Change Manager Program is designed for busy HR professionals who realise the value of upskilling in change management skills, enabling them to effectively and confidently lead their organisations and teams through change.

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