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How to Tell People What They Don’t Want to Hear
Episode 13420th September 2022 • You Are Not A Frog • Dr Rachel Morris
00:00:00 01:05:11

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In this episode, Jane Gunn joins us once again to share her advice on how you can say no. Most people don’t want to hear rejection. Jane talks about what you can do to avoid triggering others with what you say. Avoid a cycle of conflict by taking your time to respond and not react. She also discusses the many fears you might have as a professional saying no. Learn to set your boundaries and maintain them when you know how to say no.

If you’re worried about how your refusal or rejection might cause conflict, then listen to this episode and learn to say no.

Here are three reasons why you should listen to the full episode:

  1. Understand the importance of a clear and thought-out message when you are saying no.
  2. Learn how you can create a psychologically safe environment where you can say no without fear of judgement.
  3. Find out what you can do when someone isn’t happy with your refusal.

Episode Highlights

[05:42] Hearing Both Sides

[09:26] Strong Perceptions

[15:18] Problem-solving Process

[20:32] The Principle of Self-Determination

[24:16] Clearly Saying No

[30:37] Standing By Your Values and Virtues

[35:57] Opening Up Conversations

[41:25] Psychologically Safe Environments

[48:09] Responding to Unhappy Reactions

[50:45] Making Asking Easier

[01:01:29] Jane and Rachels’ Top Tips


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Connect With Me

Have any questions? Contact Rachel through these platforms:

LinkedIn: @Dr-Rachel-Morris 

Twitter: @DrRachelMorris


Find out more about our training here.

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