Do You Know Where Your Customer Journey Begins and Ends?

What do you do when you’ve helped your clients achieve everything you’ve set out to help them with? When they’ve come to the end of their customer journey?

Have you mapped out the end of your customer journey? If not, it’s worth considering where to complete your customer journey based on what’s best for your clients and your business.

In This Episode You’ll Learn:

• Two reasons why you should define the end of your customer journey
• Why the end of a customer journey isn’t often addressed
• The benefits of qualifying clients before working with you and before renewing

Let’s Connect

• Glean from our library of CEO resources at kathrynbinkley.com
• Connect with Kathryn on Instagram!

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