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53. Coaching Branding: The Startup Mistake That's Costing You Time and Money
Episode 5314th March 2024 • Women in The Coaching Arena • Joanna Lott
00:00:00 00:14:47

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Here's a crucial topic for all new coaches: the common branding mistake that might be draining your resources. This episode is packed with wisdom on building a solid coaching business foundation without falling into the costly trap of prioritising aesthetics over substance.

Key Takeaways:

  • [00:01:00] Jo shares her observations on the biggest mistake new coaches make: investing in a flashy website and logo before securing clients.
  • [00:02:00] The importance of focusing on building a solid business foundation rather than getting caught up in the branding illusion.
  • [00:04:00] Jo emphasises that your brand is more about your reputation and the transformation you bring to clients' lives than just your visual identity.
  • [00:05:00] Clarifying your niche is highlighted as the first critical step in building a successful coaching business, far before considering website colors.
  • [00:06:00] Validation of your niche and offer is crucial before investing in branding to ensure people are willing to pay for your coaching.
  • [00:07:00] Jo advises on creating a simple, effective online presence without spending a fortune, using tools like Canva and affordable web solutions.
  • [00:09:00] The power of storytelling in branding is discussed as a key strategy for connecting with your audience and building trust.
  • [00:11:00] Investing in branding before having a clear business direction is likened to putting the cart before the horse, a common startup error.
  • [00:13:00] Jo reflects on her own journey, emphasizing that a significant investment in branding and websites can wait until you've established your business's foundations.

Resources Mentioned:

Useful Links

How to secure more coaching clients' free training

Download the 12 ways to get clients now

Learn about The Business of Coaching programme

Connect with Jo on LinkedIn

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If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com

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Transcripts

Speaker:

Hello and welcome to Women in

the Coaching Arena podcast.

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I'm so glad you are here.

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I'm Jo Lott, a business mentor

and ICF accredited coach

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Microphone (Samson Q2U Microphone):

and I help coaches to

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build brilliant businesses.

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I know that when you prepare to enter

the arena, there is fear, self doubt,

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comparison, anxiety, uncertainty.

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You can tend to armor up and

protect yourself from vulnerability.

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In this podcast, I'll be sharing

honest, not hype, practical and

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emotional tools to support you to make

the difference that you are here for.

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Dare greatly.

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You belong in this arena.

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Hello, welcome to the 53rd episode

of women in the coaching arena.

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I am so glad you are here.

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I have been in Brighton for four

nights, which was lovely creating my

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elevate course, which starts next week.

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And in the five day challenge I

held to launch that course there

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were a lot of people starting out.

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So I really wanted today to focus on

the biggest mistakes that I see now,

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working with lots of new coaches starting

their business and working with people

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throughout things like my challenges

and webinars and on discovery calls.

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Because it's really easy

to make this mistake.

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And I made this mistake.

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So I can't go back and tell myself

that it was a complete waste of time.

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But what I can do is share

my learnings with you in case

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it saves you time and money.

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So let's go into the most common

pitfall that most new coaches fall into.

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Which is thinking that a snazzy

website and slick logo are the

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golden ticket to establishing

a successful coaching business.

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I have lots of calls with people

that say, I haven't even got a

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website yet, and I need to get a

website and then I'm in business.

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And what I wanted to share was

sadly, you aren't in business

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if you haven't got clients.

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So even if you have zero logo, but

you have clients, I would consider you

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are more in business than someone with

a beautiful website and a beautiful

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logo and all the lovely colors.

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Who hasn't got a solid

business foundation.

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One of my coach friends Delphine

hello Delphine has been in

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business for five years now.

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And she still hasn't got a

website at all as far as I know.

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So you can genuinely build a business just

from a LinkedIn profile or from Instagram

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or whatever social media you wish to use.

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It really isn't required.

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And I know that you will think

yes, but I still want to do it.

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And that's absolutely fine because

it helps you to feel like a proper

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business and I really do get that.

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So today I will share some.

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Easy quick ways of you doing this and

getting started quickly so you get

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that feeling of being like a proper

business with a website and logo.

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But without having to shell

out loads of money for it.

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So let's talk about the branding illusion,

because many coaches spend months

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perfecting their brand's visual identity.

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Thinking about their colors,

paying someone to do a logo, paying

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a lot of money for a website.

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But what's often missing is actually

knowing who your ideal client is.

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So you actually can't build a website.

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You can't really build a brand without

knowing exactly what problem you're

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solving and who you're working with.

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So I think most of the coaches who

start my program are quite surprised

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that websites and profiles it's like

module nine because there's quite a

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lot to do before you get to that stage.

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Otherwise, you are just going

to have to do it all again

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and that's absolutely fine.

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You might be fine with that, but

if you want to get this right first

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time, and this is the episode for you.

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There's this great quote from,

I can't remember who said it.

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But it's something like your

brand is what people say about

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you when you're not in the room.

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So it's actually more than

just the logo and the pretty

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pictures and what it looks like.

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It's actually your reputation

and what people feel about you.

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It's about the value and transformation

that you bring to their lives, not

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just the fonts on your website.

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So if website and branding is not

the first thing you're meant to

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do, when you start out in business,

then what is, you may be asking.

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So it has talk about the real foundations

of a successful coaching business.

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So that number one, no surprise.

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Clarify your niche.

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This first step, isn't

picking your website color.

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It's about clarifying who you help.

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Your niche really is the foundation

of your message, your marketing,

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without clarity on who you help and

how no amount of pretty websites

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are going to fill that void.

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So I like to think of a

niche as four components.

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So firstly is the who, who you help.

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Secondly is the problem that you solve.

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Third up is the result that you deliver.

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And fourthly, it's how you're

going to get them there.

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If you are stuck on any of these items,

I go way more into detail in episode 14

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on five steps to find a profitable niche.

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And in episode 10, I cover how to

create a signature coaching program.

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So that is the how of your niche.

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So I hope those episodes

are helpful to you.

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And I will also mention

them in the show notes.

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The second foundation to

your coaching business is

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validating your niche and offer.

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Before you even think about

logos, make sure people are

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willing to pay for your coaching.

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Validation comes from the

market, from what real people are

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prepared to invest real money in.

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So you really do need to go out there and

find out if this is something that people

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want to pay for before spending a lot

of money on a brand and website and logo

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that sadly, no one may ever come across.

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So get out there and have real

conversations with real people and

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ask them what their biggest challenges

are with regards to your niche.

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Another good question one of my clients

asked recently was how prepared are

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you to pay, to fix this problem on

a scale of zero to 10, for example,

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and what she found through doing

that was no one was above a five.

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So.

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It could be an uphill battle

trying to create a business.

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Where people aren't really prioritizing,

fixing that problem in their lives.

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Our third real foundations of a

coaching business is to create a

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simple, effective online presence.

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Yes, you will want to be found online,

but it doesn't need to cost a fortune or

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cost you months and months of your time.

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A simple, clear LinkedIn profile or other

social media profile is perfect start.

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And if you do want a website, because

I know that people often say, well,

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the first thing I do is Google them and

check that they have an online presence.

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So if that is you and you do feel like

this is a really important step for

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you to feel valid and for people that

you know, to look you up and know that

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you are a real business, then there

are extremely cheap ways of doing this.

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So if you haven't heard of canva.com.

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You can create yourself

a free logo in Canva.

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And the cheapest website I know which I

have discovered recently after building

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a more extensive website myself.

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Which four and a half years into business.

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Yes, I did finally invest

in branding and a logo.

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But I did build a really solid

business with real good income

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before I needed to take that step.

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So that's all I'm saying here.

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It's not your first port call.

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A website and a logo does

not mean you have a business.

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So I will link to a 20 pounds

Canva website in the show notes.

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I cannot actually believe you can get a

real functioning website for 20 pounds.

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It's a one page website, which is

like your home page, but further

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down the page, you can have things

like your services and your about

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section, and it can link to that.

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So I am so, so impressed when I

came across this one recently.

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And it's a perfect starter while you

figure out your niche, figure out all

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of the stuff that you need to figure

out as in what you're offering and what

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your niche is and what your wording is.

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It's a great way of feeling

established just to get started.

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And then, yes, fine.

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You might want a more extensive

website with a blog and different

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pages further down the line.

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But please, please, please.

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Don't lose a year of your life.

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Like so many people have that I

have had discovery calls with.

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Building this website and brand

prior to really getting out

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there and selling their service.

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One final tip that I will share with you

that I have seen work super well for my

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clients is the power of storytelling.

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If there's one area of branding

to focus on, then this is it.

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Putting a post out saying,

here's my services just sadly

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doesn't get anyone on board.

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People want to know why

this is important to you.

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They want to support you.

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They want you to ask for their support.

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So I would really,

really craft your story.

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Bring people along with

you on that journey.

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Craft your mission.

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Really know why this is

important to you and others will

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want to support that mission.

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Stories build trust and

help people get to know you.

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And that is what really is

required for a successful business

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is know like, and trust factor.

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So people need to know you, which is

how stories really help, because you

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get to share a bit about yourself.

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They need to like you and yes,

not everyone will like you.

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But you have to try and be

yourself as much as you can

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so you call your people in.

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And they have to trust you

and how they trust you is

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knowing that you are reliable.

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You are consistent.

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You have empathy.

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You really get where they are.

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You showcase client case studies.

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So that is what it really takes

to build a solid business.

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And that is what I would start

prioritizing right from the start.

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And telling as many people as

you can, what you are doing now.

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Back to the validating.

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One step, which you would really want to

do is inviting people to have a free call

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with you on your particular niche topic.

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And if you are struggling to gain

clients to even come on a free one

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hour coaching call for example.

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Then you may struggle

to actually sell that.

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So that is a great way of validating.

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So in summary, investing time

and money in your brand before

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you have validated your business.

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Clarified your niche or secured

your first few clients is like

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putting the cart before the horse.

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It is a real common startup mistake.

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I definitely went down that

route and spent hours and hours

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creating a very bland website.

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Where I had no idea who I was talking to.

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This doesn't just cost you money,

but it also costs you your business

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a lot of the time, because all of

those months that you may have wasted

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on this area have been months when

you could have been networking.

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Putting posts out on LinkedIn.

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Telling people really clearly what you do.

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So before you go down the rabbit

hole of investing a fortune in

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website and branding before knowing

who you are helping and how.

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Ask yourself, are you

focusing on the right things?

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Are you investing in areas that will truly

move the needle for you in your business?

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If your goal is to have a coaching

business, that makes a real difference.

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Do you start with focusing

on what truly matters.

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Finding clients and making that difference

to them in their lives and telling as

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many people as possible what you do.

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Thank you for joining

me in today's episode.

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If you do want to go deeper on any

of these topics, do you scroll back

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to episode 14, five steps to find a

profitable niche and episode 10, how

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to create a signature coaching offer.

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I hope this was useful.

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And I will also put links in the

show notes to my sister's company.

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And yes, she does proper websites and

branding and all the other things,

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but she also does really low-cost

as in, I think it's 20 pounds.

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One page Canva website

templates, which look beautiful.

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And also branding kits, which

are perfect for starting out.

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So if that is you right now, and you are

wondering where to go next and wondering

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whether to spend thousands on a website.

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Despite not really having any

understanding of your business

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foundations, your solid niche,

exactly who you're talking to.

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Exactly what you're selling.

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Then I would really recommend just

getting that quick, easy presence,

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and then yes, maybe investing

once you have that clarity.

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I invested in my brand six months or

so ago and had a new website recently.

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But bear in mind this is the

first time that I have done that,

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four plus years into business.

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And up until now, I have just

created a very quick website.

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And used a Canva free logo

and built a solid business.

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So, yes, you will want to upgrade in the

future, but it really isn't required.

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What is required is sharing your

message loud and clear with as many

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people as you possibly can so you

can go out there and change lives.

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And if you want more help in building

that solid business that is what I do.

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And you will find details of my

business of coaching program.

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In the show notes.

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And like I say, at the end of every

episode, trust yourself, believe

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in yourself and be the wise Gardner

who keeps on watering the seeds.

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Microphone (Samson Q2U Microphone):

Thank you so much for listening to this

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episode of Women in the Coaching Arena.

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I have a mess of free resources on

my website joannalottcoaching.com.

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That's Joanna with an A

and Lott with two T's.

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joannalottcoaching.com.

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And I'll also put links in the show notes.

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Let me know if you found

this episode useful.

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Share it with a friend and

leave me a review, and I will

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personally thank you for that.

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Remember to trust yourself, believe

in yourself and be the wise Gardner

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who keeps on watering the seed.

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Get into the arena dare, greatly and try.

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