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197: The Importance Of The Customer Journey
20th June 2022 • Sell Without Selling • Stacey O'Byrne
00:00:00 00:19:15

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On this solo episode, Stacey is discussing accountability, believing in the solutions you provide, and connecting with clients in the digital age.

Key Takeaways

-Connecting with clients is even more critical in the digital age.

-It's easy to blame others. Focus on things you can control.

-Hold yourself accountable but remember to move forward.

Tweetable Quotes:

"My entire life I've built relationships offline. Embracing the digital tools of business was outside of my comfort zone." -Stacey O'Byrne

"Part of the customer journey is meeting or exceeding expectations." -Stacey O'Byrne

"Many sales people make the mistake of over-promising. They promise the world because they need the sale or they need the money." -Stacey O'Byrne


Instagram: @thestaceyobyrne

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