In this episode of the "Next Gen Strategies Podcast," Grant Covault and Tyler Davis explore the intricacies of scaling small businesses. They emphasize the importance of hiring and establishing efficient processes as businesses grow. Key discussion points include recognizing when it's time to hire, identifying necessary roles, and overcoming delegation challenges while maintaining quality. They also stress the need for a solid operational foundation before pursuing aggressive sales strategies. The episode offers practical advice on documenting processes, leveraging technology, and understanding financial implications to ensure sustainable and profitable business growth.