• How companies use their supply chains can either be the key to their success or the starting point to their downfall. But like so many other corporate initiatives, leaders have to recognize the potential of and invest in the futures of the people in the supply chain as much as the chain itself.

Jason MacIver is the Vice President of Services Procurement at Dell Technologies and one of the many great new connections the Supply Chain Now team made at the Reverse Logistics Association annual conference in Las Vegas. His team touches every line of business Dell has, and they regularly get the opportunity to impact the customer experience and corporate sustainability as well.

In this episode, Jason speaks with host Scott Luton about:

• How he is trying to upskill his team to be able to take advantage of the benefits of ‘hyper automation’

• Using data science to build up the level of transparency provided to Dell customers

• Why talent is going to be the advantage that ‘Wins the West’

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Check out the 2022 Supply Chain and Procurement Awards: https://supplychainprocurementawards.com/

Meet with 6 River Systems at Modex: https://bit.ly/3tkmcsa

Join 6 River Systems' interactive site tour at Verte on March 30th: https://bit.ly/3vl0d7k

Global Upstate Conference on International Business and Foreign Affairs: https://upstateinternational.org/global-upstate-conference/

This episode was hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/you-cant-good-supply-chain-leadership-dell-863