Takeaways

• Most people agree on social responsibility issues.
• Create a positive cause without dwelling on broad issues.
• Small Giants focus on the pursuit of the impossible.
• Simple changes can lead to significant business improvements.
• Customer service training can differentiate a business.

📖 Buy "Small Giants: Companies That Choose to Be Great Instead of Big" by Bo Burlingham

Suggested Content

🎤 Ditch The Suits Podcast

🖥️ Ditch The Suits Website

🎙️ One Big Thing Podcast

Chapter Markers:

00:00 - Navigating Social Responsibility in Business

02:03 - The Pursuit of the Impossible: Small Giants Concept

04:56 - Transforming Workspaces for Better Collaboration