When AI takes over the busywork, emotional intelligence becomes the job.
What happens when competence is no longer measured by how much you can produce on your own? In this conversation, Maartje van Krieken and Dr. Bushra Khan get to a harder truth: as AI handles more of the output, leadership gets exposed. The real test becomes how well you think under pressure, how clearly you communicate, and whether people trust you when the stakes are high.
That is what gives this discussion its weight. It speaks to the moment many leaders hit when expertise stops carrying the whole role and influence starts to matter more. Knowing the answer is one thing. Getting people to move with you through uncertainty is something else.
Bushra makes the case that emotional intelligence is not a nice extra for people managers. It shapes how resilient teams are built and how sound decisions get made when pressure rises. If AI can help with speed and polish, what remains for leaders to own? Presence, judgment, and the ability to make people feel steady enough to do their best work.
Episode Breakdown:
00:00 AI and Leadership: The Question Leaders Should Be Asking
05:50 Leading Through Change and Uncertainty
11:59 Leadership Skills That Matter More in the Age of AI
15:00 Building Trust and Psychological Safety at Work
18:07 Why Emotional Intelligence Is a Strategic Leadership Skill
21:07 How Great Leaders Build Influence Under Pressure
Connect with Dr. Bushra Khan:
Connect with Dr. Bushra on LinkedIn
Leading with BK Website
Dr. Bushra Khan, CEO of Leading with BK, helps leaders turn expertise into influence through her LEAD Intelligence Framework and high-energy, evidence-based approach. A professor in the University of Ottawa’s MBA program, Dr. Khan is trusted by organizations like Google and the Department of National Defence. Her work focuses on human-centered leadership, proving that in an AI-driven world, emotionally intelligent leaders don’t get replaced, they get amplified.
Connect with Maartje van Krieken:
Connect with Maartje on LinkedIn
Visit The Chaos Games Consulting website
Visit The Business Emergency Room website
Subscribe to The Business Emergency Room on YouTube
Subscribe to Maartje’s Substack
Host Maartje van Krieken is a crisis strategist and decision-making expert who thrives in high-stakes business environments. Combining disaster management training, hands-on experience in global industries, and leadership skills honed as a seasoned sailor, she helps businesses navigate chaos with precision. Whether tackling transformation, scaling challenges, or leadership bottlenecks, Maartje delivers actionable insights to turn turbulence into traction.
Podcast production and show notes provided by HiveCast.fm
