Shownotes
Sean Joseph, CEO of Jordan River Moving & Storage, joins Suzanne to talk about how to find trustworthy providers to help seniors with moving. This segment focuses on in-home estimates. Make sure items that are priceless to you are packed appropriately, and moving companies are there to provide these services.
Sean says, "So when we go to the house, first of all we would like to see what we're dealing with. We will go room by room, and ask what needs to be moved, what services are required from us to perform on the day of the move. And we will engage in conversation, and pretty much try to give advice of how to prepare for a smooth move. There will be a lot of questions that we usually answer with seniors. A lot of them didn't move often. You need to listen to what the customer says is important and what what they want to do.
"You need the person to understand, we can do it for you. They are here to help you. Sometimes it's just five minutes for us, but for you it's a few hours, and maybe involved more physical labor that you don't need. They still think they can do a lot more than what they can really do. And let me give you an example of how we can make it easier for you. Instead of putting all those clothes in your car, I can use wardrobe boxes. We can pack the china for you. It's not going to add too much to the move. We are here to help, we are here to provide service."
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