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14 - Tower of Duck Ponzi Scheme
Episode 1412th July 2022 • Parts Department • Justin Brouillette & Jem Freeman
00:00:00 00:52:52

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The Business Ponzi-Scheme, Duct Tower progress, Our Dream Products, Why Naivety is Secret Sauce, more Dall-E Madness, and OSMO Application.

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DISCUSSED:

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Please note: Show notes contains affiliate links.


  • What's your dream product?
  • How to Justify your 5-axis Purchase
  • A Better Nack Desk


  • Naïvety ✔︎
  • How to Kill your Products Off
  • Hobbies?
  • Gaming
  • Podcasts
  • The last Reply All - so many linked memories


  • OSMO Application - White Scotchbrite, on orbital to spread it
  • White microfiber polish
  • Sand with 800 grit
  • 2nd Coat - Repeat


  • Water-Based Spray Booth



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Show Info


HOSTS

Jem Freeman

Castlemaine, Victoria, Australia

Like Butter | Instagram | More Links


Justin Brouillette

Portland, Oregon, USA

PDX CNC | Instagram | More Links

Transcripts

Speaker:

We're back to normal.

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Good morning.

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Hey, when you say that, it it's almost like, like a recording.

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Like I hear it the same way in my head every time.

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Good morning.

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Good morning.

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Nice to see you back in the shop.

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Yeah,

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it feels good.

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It's been a while.

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It feels like anyway, I

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have to remind myself that you weren't sick, that you were just on holiday,

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just was super sick and flew all the way to Texas and.

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That's bad.

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Bad look.

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Yeah.

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did I see you or up at like 3:00 AM today?

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Yeah.

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Yeah.

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Whoops.

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Busted.

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No, I was just trying to get kiddo back to sleep.

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Ah, yeah.

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Yeah.

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Foolish foolishly opened Instagram.

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Yeah.

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sorry I was there or it popped up and I was like, wait a second.

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Isn't it really early right now.

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I'm just used to the radio silence until about noon here.

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Yeah.

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Yep.

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Yep.

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How are you?

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Pretty good.

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Hmm.

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Yeah, yeah.

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Yeah.

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How are you?

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Yeah, good.

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Really good.

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What's good.

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Anything good?

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What's good.

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In particular.

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Yeah.

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Did you ever listen to a reply all?

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Oh yeah.

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Oh yeah.

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You know, the, Breakmaster cylinder dog space stuff.

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Yeah.

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Yeah.

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I've just been listening to that whole album.

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I feel like my, my audio soundscape in my head is just like broken

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up clips of that, that dog robot.

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If I make some strange noises, that's why you have a room?

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No, really good here.

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We have just wrapped up our end of financial year.

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Last time we chatted was our last day and we were like, push, push,

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push, trying to get a few last sales across the line to meet our numbers.

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And we got our made up numbers.

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Oh, exceeded some of them.

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So yeah, really good.

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Biggest year of sales ever.

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Is

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that like all sales?

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Yeah.

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All sales custom and product.

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Cool.

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And made a little bit of profit.

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That's rather novel.

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That's good.

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It's a bit of cash in the bank.

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Yeah.

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Things are good teams for good team's flowing.

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Well, yeah, no complaints.

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Very good.

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Yeah.

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Hmm.

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Hmm.

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That sounds nice.

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We're making back to our conversation about money last time, but this is like

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the first time I remember having a product that felt like it was a really big change.

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I mean, every time I'd sell calendars, actually.

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back when I started that, like, and I had basically no overhead, it was

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always like cost from making them.

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And then it was like, oh, that seems like a lot of money.

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Cuz I like had no revenue otherwise.

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Yeah.

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But this selling the dust boot feels like the first time in a long time, that's

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like it's made an impact rather than just like trickling out a few sales,

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like, you know, enough people ordered it once that it was like, oh, well we

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can buy the materials now and pay rent

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and yep.

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Yeah.

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It's nice to get those little boosts.

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I find that with product launches as well.

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Like if we get a good little run on something over a short space

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at a time and you get that nice injection cash mm-hmm . Yeah.

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Which yeah, like you say, it's diff feels different to.

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Job by job trickle.

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Oh yeah.

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You feel like you've already spent everything by the time

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you're onto the next thing.

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We always talk about

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, that.

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Friends and I that do woodworking here that I always call it.

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It feels like the business Ponzi scheme where you're like using one job to pay for

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the next almost is what it feels like.

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Even though it's never really the truth, it just always

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feels like, wow, that got slim.

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I better get another deposit here.

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You know, feed the beast,

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the cash flow beast.

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Yeah.

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So much of it rides on cash flow, I reckon.

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Yeah.

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Ooh.

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I've got two microphones on jewel wielding.

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Well, ill just leave that one on.

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see if anybody catches it and you've just got both sides of your collar.

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new headphones, my beard.

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Yeah, no, I totally recognize that feeling one drop to the next,

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I mean, that's how we started.

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Really.

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It was just.

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One job to the next mm-hmm crawling.

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And you got out of it though.

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Seemingly

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yeah.

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Yep.

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How, how do you do, how do you tell us all how you did that?

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How,

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how good question.

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Insert, pause.

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I, I don't, I'm gonna say volume.

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Yeah.

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At a certain point.

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It all just starts to over it's to overlap and I reckon that's probably just for

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us and how the size business we are.

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It's a certain number of jobs and it's a certain yeah.

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Amount of revenue per month.

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That means that Things just start flowing rather than.

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Yeah, that makes sense.

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I kind of, we had very connect, very fleeting moments of that when

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we were in the heat of the most job shop work we ever really did.

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I mean, I'm a broken record with this, but it always felt so fleeting.

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that moment would go quickly and with it kind of the comfort and, you know,

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sometimes we'd have people working more hours and then quite a bit

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more hours or overtime or something.

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And then all of a sudden, all of your, your gains from that seem

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to disappear just as quickly.

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that's an interesting scenario.

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You're discussing of like how it turned into something more than that.

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I guess

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I think consistency is key really like for a long, a very, very long time.

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Everything was very up and down and wavy for us.

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So we'd have a big run of work.

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I would stop quoting because I was busy trying to get a job out the door.

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Mm-hmm , we'd get to that end of that job.

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And then be this kind of quiet lull if I post job reprieve,

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which was nice in a sense it's quite a natural rhythm in a way.

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Yeah.

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Yeah.

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But at the same time, then your cash flow's drying up and you're still

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paying people and it's not like there's nothing to do, but there's, it was

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that sort of that very lumpy structure.

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Yeah flow.

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And so I think the biggest change for us over the last, really just

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in the last year or so is just trying to get out of that cycle.

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And even when we're busy, still make time, even if it's just

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an hour a day for quoting.

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So there's always fresh work coming in, you know, assuming you've got leads

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yeah, just that, trying to keep everything more consistent.

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And so the production flow stays more level cash flow, stays more level.

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And it's still, it's still lumpy for sure.

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But it means that everything's kind of tracking much more stably.

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yeah, yeah.

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For sure that uh, oh, oh, I remember.

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So you were saying something about the.

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The ebb and flow of projects.

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And I totally recognize that it's like the ups and downs of all too much.

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And then I would be bad at quoting or take too long and people would

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move on and you know, same thing.

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Oh yeah.

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um, Those poor people, I'm

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sorry.

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Yes.

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I'm sorry if you're listening.

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Me too probably doing it right now in accident.

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But what I was thinking about that is laughing to myself was that's basically

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what my experience of going to school was like, oh, crazy amounts of intense

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activity, and then like exhausted into a heap and partying for a weekend, you know,

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partying, relaxing with your friends that you don't get to see ever for me anyway.

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And then I would go back to like the crazy again, and I, this is seemingly

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yeah, well element architecture school.

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and I feel like that's very similar to that same pattern.

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not that we have a party, every end of project, but the , it's not, it was

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never that cons I mean, we had moments of consistency, but I always felt like it was

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maybe, maybe for me anyway, dealing with more than just actually making the things.

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It's a lot of, a lot of a lot just all the time, I guess, and

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never felt consistent anyway.

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Yeah.

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Yeah.

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Screw that.

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No, I dunno.

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Yep.

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It's always strange thing.

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Mm-hmm um, at the, at the, as positive as the consistency is, I do find

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myself in a sort of constant state of overwhelm because there's no natural.

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I think it is quite inorganic to do this.

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Yes.

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It's just like push, push, push, like, like constantly gently pushing mm-hmm

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to maintain that constant workflow means there's very little downtime.

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Yeah.

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Sorry.

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I can't stop thinking about that dog.

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Um,

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We'll have to find that clip

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All he's got like all 30 albums on band camp.

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It's amazing.

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Um, Geez, but there's no, yeah, there's kind of, no, it's not

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stressful, but there's no reprieve.

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And so I think what I need to get better at is like scheduling

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in some reflection time.

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Yeah.

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Just kind of forced myself to stop and think, cause I'm terrible at stopping and

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thinking like that's definitely one of my.

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Wake points.

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Um, But yeah.

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if I had to guess from what you've told me, I would guess your two other points

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of getting over the hump of the, the business Ponzi scheme were probably

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having a business manager and then capturing data, capturing the data and

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then having to be able to use it then like going forward and quoting, or like,

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you know, choosing a little more, I don't know, cautiously your jobs or something.

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I don't know.

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Kind of worked for me at

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times, qualifying how to definitely helped.

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Yep.

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For sure.

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Yeah.

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Quitting instead of just quitting everything.

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Yeah, just trying to say no, and mm-hmm, the stuff that's better suited to us.

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Yeah.

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But I think that just that regular, the regularity and consistency is a big one.

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Yeah,

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for sure.

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finishing my thought about money and new products.

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Usually I feel like it, yeah, you have the ebb and flow of like paying for the

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materials and the labor and all those things, so that that'll still come.

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But what I'm excited and hopeful for is that a lot of people haven't discovered

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that we have this dust boot yet.

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Right.

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and that money should continue.

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The revenue still should continue.

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Whereas I feel like a lot of the things I've come up with, it's like,

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there's a burst of interest and then it just disappears and I'm, you

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know, exploring different ways to.

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Use advertising and you know, getting in touch with people that potentially could

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want it, cuz there's a lot of people.

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And then there's also other machines to go, you know, like yours to hopefully

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qualify and move in kind of experimenting with I've been calling it the test fit

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guarantee, but it's like an idea for, especially people maybe in the United

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States that if they don't, if we don't have a, like a compatible match for their

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machine yet, but we think it may work.

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They think it may work that we will give 'em a full refund and like pay for their

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shipping back if it doesn't work with their machine and they don't use it.

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So then we can say it works or it doesn't work.

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Yeah.

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So it's research for you mm-hmm

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yeah, they don't have any concerns then.

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Totally.

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Yeah.

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Yeah.

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No, I'm, I'm really looking forward to putting that to the test and

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promoting it to be honest, cuz I think it's gonna be so much better.

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Yeah.

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I'm excited to see, I sent you that video the other day.

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Right?

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Of like how small, our little

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dust.

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I went to show, I went to show Ricky it and it was a story and I couldn't find

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it again, but I was like, oh Ricky, you should have seen how tiny their

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little duct was two inch, two inch.

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Now we're now I'm touting size.

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So here we are.

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Here we are.

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Yeah.

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What's cause you're a shop saber, right?

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Yeah.

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What's shop Saber's market share.

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Like, do you have any sense of how many machines there are out there?

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I think I remember seeing at one point there's 5,000 some machines over there.

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Okay.

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Span.

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I don't know how that was probably last year.

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That's really hard to say.

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I, I, I haven't tried to do any research, but that's quite a few.

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It seems that there's enough people that have taken the time to contact

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us, asking if we will make one for their machine or it'll work

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for their machine Laguna or yeah.

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Avid or there's just, you know, there's a bunch of others, multi cam

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somebody asked that it's a problem that seems like it's not well resolved.

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And I'm not gonna say that ours is perfect by any means.

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Think it works pretty well ultimately, but there's always a scenario where it's not

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gonna work for somebody and oh, for sure.

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Yeah.

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Yeah.

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We'll see how, how many, well, hopefully that it's far more than not yeah,

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yeah, no, I think could be a lot of potential there.

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Exciting.

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Yeah.

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I've always been attracted to the concept of making tools like, oh yeah, I'm

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calling that tool, but tool related stuff.

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I don't know.

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I'm not sure why, but there's something very attractive about

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making things for making things

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in a certain sense.

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I've felt like the bar is low for making, so you make the functional

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solution, but then the bar is pretty low to make it aesthetic too.

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you know, as long as it's not like too sharp and too blocky,

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usually it's like you did.

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Oh, that looks pretty cool.

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You know, like that'll do.

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Yep.

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It's a, it's a bonus.

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Yeah, yeah.

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Yeah.

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I'd also being functional beyond just the bare bones functionality too.

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Like you've got that nice sort of magnetic.

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Yeah.

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Stuff going on and just a bit more considered.

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Yeah.

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Bit more, bit more designed.

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I suppose.

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Can't

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help myself.

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Honestly.

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It's nothing, nothing I'm doing.

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It's just my OCD.

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yeah,

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no, I know.

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I don't, I don't, we're working on a couple other I've just

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been calling it the duck tower.

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I think I posted in a couple stories, but we're working on this

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like thing that holds your duct.

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what,

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I just need a duck like quite quack ducks.

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And then imagine you plug it, plugging that into the, Dolly Dolly,

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the Dolly.

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I actually used that so much after I got into it that they limited me.

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I had, I was banned for a certain amount of hours.

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They're like, you've done this too much.

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You need to

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go home.

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You've used your server allocation.

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Basically.

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Yeah.

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Yeah.

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I have a lot.

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I, I withheld just flooding you with way too many images of, of things,

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but I have a lot that are honestly, if some are very disturbing, like they're

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like taking body parts and mashing 'em around and it it's not like gory or

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anything, but it's just like a little bit of a house of horrors sometimes.

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The duct tower to finish up.

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We've done a few kind of mostly prototype, very rough prototypes

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and it works really well.

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It like holds the duct, especially with the shop savers.

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They have this.

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Air cylinder that makes the Z be able to retract faster.

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It basically takes the weight off of the, the spindle head so that it

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doesn't have to use only the motor.

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And it's a great idea, but it also sticks up like probably almost 20

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inches over top of everything else.

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So you've got this big thing that wants to catch the duct all the time.

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Ah, that's why you've got that huge extension.

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Right.

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Okay.

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Yeah.

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I always wondered about that.

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So that's why we had that stupid.

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I called it the smoke stack, which was just a giant piece of ducting

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metal ducting that used to go up.

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But anyway, we've got this other thing, cause it's definitely a problem with

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Rob Tabers that other people have, and it doesn't, there's never really been

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a good resolution, so we we're onto something and we're just kind of evolving

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it till we can turn it into something a little more polished and hopefully

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be something we sell to here soon.

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Cool.

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Awesome.

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Yeah, we, we had a really sketchy moment.

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The other week which would've been wouldn't have happened if we'd had

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a baby pants so cutting all these Birch panels for a climbing gym.

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And it was such that the compression cutter was running like right down

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the edge of the sheet, but leaving just a tiny strip of material.

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And so getting all that, like stringy strandy Birch nonsense that you get

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sometimes mm-hmm , which obviously wasn't getting sucked up by our pitiful

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dust extraction on that, on Trinity mm-hmm . And so some of the stringy

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stuff got wrapped around the tool.

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And then the machine went to put the tool back in the tool changer, which

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is the carousel tool changer and had all this stringing nonsense on it.

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And the tool changer on Trinity's got this really weird mechanism where

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there's like a, a turned probably like two and a half inch steel tube.

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That's like.

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Almost a foot long that comes up out of the tool changer and the sort of park the

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tool in and that, and then it retracts.

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Anyway, these tubes, the tubes are kind of loose and they

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just sit in the tool changer.

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Anyway, cuz of, the Birch spaghetti that was attached to the tool, the

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next tool got like stuck in this tube.

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Spindle picks it up.

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There's this bit of steel tube hanging off the bottom of the tool holder.

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And then it turned the spindle on like 10,000 up PM or something.

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And John was out there and he just said it made the most horrific noise as it

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tried to spin up this lump of steel.

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Um, oh my, anyway, thankfully it didn't go anywhere.

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Yeah.

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And John managed to get the east up fast enough, but it shook the

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whole spindle loose off the gantry.

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Like all the bolts were loose, like there's so much oh my

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word.

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But yet didn't is this the one that has the potential bearing problem?

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nah,

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that's the other one.

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a oops.

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Z.

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So that's exciting.

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That little thing that comes up goes straight up and down and Z it

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doesn't have like a, it's not gonna like, try to run through the side

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of your potential new baby pants.

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No, straight up and down.

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Yeah.

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That makes sense.

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Yeah.

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Those are the kind of things I think about when people are like, well,

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this work with my machine, I'm like, I don't know what kind of weird stuff's

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going on when it tool changes, but if you're just cutting probably yeah.

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but your tool changes got that weird sort of horizontal load.

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Yeah.

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Yeah.

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That's about, so it can, it can take some movement, but you know, if it wanted

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to just like completely rotate through.

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It's it's a flat plane.

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So it would go through the brush ultimately, but like

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an umbrella tool change, you mean?

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Ah, yeah.

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Yeah.

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I've never seen outer with anything like that.

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No, that'd

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be crazy.

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So you got, you got a, you robot that comes in and give me that

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it'd be sweet.

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Um, I got some time on the machines this week actually, cuz John was out sick.

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And so Josh and I had two days of play time out on the floor.

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So Josh is usually stuck in infusion and I'm, I'm usually stuck in quoting

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land and We had two glorious days of slinging plywood chips, is great.

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Great timing actually, cuz we're trying to train Josh up as sort

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of a backup machinist mm-hmm so instead of it always falling to me

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is being the plan B, get Josh jump up so he can go up smart and cover.

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On the machine.

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So it was good.

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Great fun.

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Yeah.

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Yeah.

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Were you working on the thread board?

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I have been chipping away at that in my R and D slot.

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Yeah, just working on little accessories on the pencil shop.

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Those were cool.

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The board itself is pretty much resolved in terms of how we make

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that on the, the other machines.

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But yeah, the accessories now are what I'm kind of focusing on all

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the little pegs and bits and bobs.

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Yeah.

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Yeah.

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But it takes quite a long time to program apart.

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I dunno if you saw that little reduced shank.

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Yeah.

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Double ended part that I made the other day.

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So that was, was quite involved kind of, you know, drawing that parts

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easy, but then like programming at.

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On the pencil shop, no.

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To a point that it's safe and reliable takes quite

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some time.

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I've never fully understood, I guess said maybe I should know the G code better,

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but when you tell it, you want to do a thread for a certain amount of length.

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Are you doing that by hand?

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Nah, no.

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No.

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Okay.

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Gonna and a fusion.

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Okay.

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I was gonna say it would, you'd have to calculate the points and

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the, I guess it's probably a, a keyed cycle or something, but

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no, the threading code all is just straight out of fusion.

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Yeah.

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That's that makes sense.

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And then you're just appending or inserting wherever you want.

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Like other movements and stuff.

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Yeah.

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Yep.

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Tool changes.

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Yep.

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All that spindle changes.

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Spindle changes.

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Yeah.

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Yeah.

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Got, got a quick, quick one here.

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Hmm.

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Ooh.

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here's your tower?

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Red ducks tower of duck.

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Thanks tower.

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Thanks.

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Look at their faces though.

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God

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messed up.

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This one's pretty good.

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There's like a giant one at the top.

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That's a goose.

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Do we know how it works?

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I think it's gotta be something that like it's eating other

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images and then mashing them up.

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But like that there's perspective, like, are they 3d models?

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Are they

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collages?

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What's what's insane.

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As you can say, like, I want it to be a photo, a cartoon

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rendering tower made of ducks, 3d

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rendering.

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This is great podcast content.

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Yeah.

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Just

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wait for us to sit and uh, do this guys.

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It's real fun.

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that's kind of crappy.

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Oh,

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disturbing.

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Like it's got , it's got a 3d model of a dark and it's

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built a tower of cake out of,

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It's a pyramid of duck, made of ducks, with a larger duck on top.

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it looks like a painting.

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So you can like choose, say, like, I want a painting in the

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style of this artist, you know?

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Yeah.

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Yeah.

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We'll throw some photos up, but I'll give you the one while we're sitting here.

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there's so many in here.

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Oh,

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Justin, Justin, what have you done?

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my God,

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I didn't ask.

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This is the bad part about these is I didn't ask for the rest.

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I only wanted the baby pants by the sawdust

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You're going to want to see the Youtube episode this week.

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Yeah, that's incredible.

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I don't even don't even know, it's very entertaining, but disturbs

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how disturbing he'll stop there.

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Amazing.

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Well, if I had your cell number in my phone, I would save some of

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those down as your contact picture.

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I think we can do

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Yeah.

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Just cut out all of that.

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Cut.

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Do you want nerdy things about Shopify and checkout an air table

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or, oh, always the lofty question of what's your dream product.

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Woo.

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Dream product.

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Geez.

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That I want that

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I was thinking like, what you wanna make.

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Like what's the thing you've always wanted to make, but you haven't

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been able to either figure it out or it's just too crazy to make

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Hmm.

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Yeah.

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Yeah.

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I've got something that kind of fits that category.

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It's, it's a part that I think I was just trying to justify getting a five access

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mail to be honest I was trying to think of a, a part that I'd make on it.

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So it's like a little, it's a table leg system, basically.

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Yeah.

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So one of our key clients that I work with a lot works in the commercial

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sort of office fit out space.

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Mm mm-hmm and there's a lot of demand there for a, a leg system

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that can be adapted to sort of any table top or any oh yeah.

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Any size table, any size, you know, any material.

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So we've bounced around a few ideas for a leg system and I've got this

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sort of five axis Salinium part in my head that would probably have then

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a threaded timber Dow or some other timber element that engage with it.

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But it's just like a lumpy bit of machine machined into a sort of a

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multi-axis part mm-hmm . Leg system.

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That's my answer leg system.

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What about you?

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And now all I can think is I wanna make the image of the leg system in Delhi.

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he's hooked.

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You know, what's funny is I didn't think, as I asked you this, I

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was like, what would mind be?

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And I I don't know if I know what that was.

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I tried, I spent a lot of time early on when I first quit my

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architecture job, trying to make and sell this desk that I'm using.

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There's some images on our website.

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We just call it the NA desk.

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I've seen it on your website.

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Never really it.

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I mean, I learned a lot about what to do and not do in products because of that.

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And it's kind of an interesting, I like, I'll never really regret

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it because I, I bought the C and T router for it basically.

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But I also didn't understand enough about, I don't know, selling furniture

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on the internet or how to make a profitable product, that it just,

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it was always a labor of love.

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Like it never made, I think we've probably made a dozen of 'em or something

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and it just kind of, haven't totally killed it off, but I, it's kind of there

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for reference, I guess now, that was kind of my dream product for a while.

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I've always wanted to come back and make another version of a desk that is

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more profitable that kind of embodies some of its characteristics, but that

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isn't impossible to make and yeah.

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Is affordable for people it's

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quite complex.

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It's respectfully it's very design school.

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Yeah, for sure.

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It, I designed it in school and I was like, oh, I should make these someday.

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And Had a lot of people tell me they couldn't make it or it evolved from

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the time I started that process.

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But yeah, it's not a good product.

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I don't think it never really was.

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Yeah.

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How do you feel about

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culling products?

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Have you CU anything

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a little bit?

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The iMac bases we've we still have a few actually it's like this.

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Yeah.

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Yep.

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But that's you turning those off?

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Are you, yeah, they've discontinued that whole product line.

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So instead of making a new batch and having 'em sit potentially, I was like,

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well, maybe we'll make the new version.

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And we just never, I don't honestly like the way that I've tried

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different versions of that I've had requests for 'em, but, they did.

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Okay.

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But we kind of jumped into that at the end of the iMac line that

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it had the kind of wedge foot, but yeah, I'm honestly pretty bad at it.

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Other than that, I mean, I've kind of noted that those are

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discontinued the desk, as you can see is just up there still.

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And I guess I can't quite kill it off cuz it's like a, a memory place

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for me or something I don't know.

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Yeah,

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yeah.

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Yeah.

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I know that feeling I've had products that I've hung on to probably too long because

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of some association I had with them.

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Yeah.

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Like there was one sort of a range of stuff that we used to make that was

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kind of our first foray into plywood.

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It's how we.

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Mm, ended up getting into ply as a material.

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And it was very simple and very lightweight and it kind of, it

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summed up a lot of my feelings about how I like to design things

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in terms of honest to materials.

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And it was completely unfinished for a long time and yeah.

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Trying to make strong things from thin material.

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And I think, yeah, we, we probably hung onto that far too

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long till to the point where.

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Through the way our processes had had evolved.

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It became either completely unprofitable to make, or we'd kind of our quality

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control standard had crept up and up and up over the years to the point where

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this product that was supposed to be very simple and bare bones had become

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kind of, it was trying to be something that it should never have been, was

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trying to be sort of finished furniture.

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And it became sort of got to a price point where it just didn't make sense anymore.

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Yeah.

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But yeah, I still hung onto it cuz I was sort of attached to some of the ideals

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around it in terms of where it had

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come from.

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Did people tell you directly like, Hey Jim, we gotta kill this or

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do you think they're hesitant to?

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Uh, I think

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they're probably typically pretty hesitant too.

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Mm-hmm That's pretty common where we're getting better at that.

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Like, we are getting much more trigger happy in terms of just killing

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off things that don't feel right.

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Yeah.

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or at least pulling them offline.

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I'd say that on that note.

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I think I have the same people.

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We talked about this a little bit before, but most everybody that's worked here.

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Doesn't have a design background, so they'll always kindly default to me

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on any design questions, which is both good, but I think I've also tried to

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foster, like, no, you need to have your own design, feelings because I

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can't just have all the feelings or it'll a, nothing will ever get done.

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Cause I'll just sit there and stew on it too long.

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And cuz nobody's arguing with me about it, but what was the other side of that?

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Apparently I'm Spacey today.

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Um, So

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insert space sample.

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Oh the other side of that kind of unrelated, but related is the whole

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idea that like, I feel like it's very calm and the older you get and anything

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life, you start to get more and more close minded about your potential things

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you design, because I'll immediately start to cancel out all the, well that's

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gonna cost too much or the, you know, that would take us forever to finish or

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you kind of start killing those things.

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Whereas in contrast, I would've probably never made this desk, right.

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Like that led to so much else.

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That was good.

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Even if it in itself was a problem.

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Um, Totally.

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And that naive, like we said before, the naive is so valuable.

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And I actually like really enjoy that when I start working with somebody and

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they don't have all the like, they ask the questions that maybe some people

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go, well, why are you that's stupid?

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Why would you say that or something?

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And I'm like, these are the kind of naive questions we need.

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you know, like , I always feel like they get to a good place with they

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ask questions, you know, any, any type of naivety, usually isn't hindered

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then by experience that could hinder a potential good solution in any way.

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Yeah.

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Yeah.

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That's a great point.

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I've been a bit of a tangent, but I've been aware of that in the last

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few weeks with, as I've handed off production management and I'm no longer

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the person, the sort of the key person to come and ask about how to do that

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or what to do next or blah, blah, blah.

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I'm jealous.

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And , I.

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I've had this, a few moments of kind of being aware of like, I've got an answer

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for almost everything in the shop and that's not necessarily a good thing.

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I need to get that outta my head.

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But I was asking myself, like, why do I have an answer for all these things?

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And it's like, in terms of naive it's because I have

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naively tried to do everything.

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Mm-hmm, , mm-hmm, related to this business and I've failed and I've

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made mistakes and I've, you know, I've pulled everything apart and I've broken

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everything and I've failed at everything.

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And so in doing so I now have a lot of sort of built up answers

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and knowledge around mm-hmm

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broken things.

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Yeah.

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That's the good side of it for sure is.

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Yeah.

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Yeah.

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When you have the experienced person that says, you're gonna cut your finger

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off, don't put your hand in front of that spinning thing, you know, like.

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Or, you know, this takes longer, whatever it is.

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I mean, there's the kind of logistical side to it, but for sure.

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That's gotta be a weird experience though.

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I'm sure they're still coming to you for some stuff.

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It's just not the majority.

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Yeah.

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Yeah.

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Just not being the default negotiator.

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That's all.

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Yeah, yeah,

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yeah, yeah.

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That's cool.

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It's good.

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Sounds great.

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Good thing.

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Yeah.

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I'm getting way more product development time done during the day.

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Not just in that early morning now, which is nice.

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So you've changed your schedule, your diary.

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Some I have to stick extended my development slot longer into the morning.

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That's nice getting it done.

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Yeah.

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And I fill up my coffee.

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Mm-hmm still feeling that Wallaby in my quads a little bit, the

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Wallaby, the Walla beast.

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what are your hobbies?

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Just Hmm.

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Business designing and making things.

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It's kind of been a weird um, I don't know what to say.

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Like it's, it's kind of been somewhat negative, I suppose, especially in like

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my personal relationships of like that I have definitely verged towards what most

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would probably consider like workaholism.

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And in my take on that, I've.

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I kind of recognize that more.

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I think it's probably better to have a break and not do what's considered work.

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Even if I like truthfully feel like I enjoy a lot of the times, like my free

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time, let's just say of work would be more on the design side and less on the

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like, solving some logistical problem.

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you know, designing a product or I feel like that's my like, release

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time of there's no responsibility.

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So that was always great.

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And I'm actually, I don't know, pretty bad otherwise at hobby type things

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I play video games with my brother online, like over the internet.

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That's about

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that's non-work nice.

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Little bit of non-work.

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How about

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you?

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Yeah.

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I used to play a lot of video games in my youth.

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Old man.

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I can't remember the last time.

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Oh no.

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It's within the last three years that I had a little bit of a binge,

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but it was only a few sessions.

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I rediscovered StarCraft.

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Oh, that's one of the games, my brother and I used to play

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like crazy when we were kids.

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Yeah, same.

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Yeah.

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And I used to play a lot of stuff.

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I think at, at a certain it's probably during design school when I was still

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playing quite heavily and oh yeah.

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As I sort of realized how I suppose important it was to me at a certain

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point, I sort of realized how much, you know, where the time balance was.

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And I sort of, yeah, I turned gaming off at some point during that period and

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sort of focused on probably my fourth year of school was where I sort of.

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Switch focus a bit and kind of never really got back into that

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space in a big way, but um, Hmm.

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I, I, yeah, dunno

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on StarCraft.

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Do you hear the Zurg noises in movies ever?

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Do I hear them in movies?

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I can't sound

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effects.

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Oh man.

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I hear it all the time.

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Like, I mean, I'm playing that game for like 20 years now and it's like

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every movie with an alien in it.

Speaker:

I hear that like creepy curls or noises.

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I was find it funny.

Speaker:

I'm like, oh, there's only six noises we use for aliens apparently.

Speaker:

And Zurich is one of them.

Speaker:

. deep.

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That's a deep cut for all you.

Speaker:

None.

Speaker:

I like it.

Speaker:

Spare crafters.

Speaker:

I think my equivalent these days in terms of that sort of

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head space is probably podcasts.

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Hmm.

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So looping back to a reply.

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I listened to the last episode last night on my ride home and I've

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got this funny thing with podcast because I can't listen to them when

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I'm doing sort of active brain work.

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Mm-hmm like, you know, quoting sales.

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anything computery.

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I typically can't sort of listen to anything but music, but when I do listen

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to podcasts in bulk is when I've been on the tools for extended periods of time.

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So like, you know, last year, trying to get a big job out the door, you know,

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just me on the weekend headphones in listening to like back to back episodes

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mm-hmm of reply or something like that.

Speaker:

And so I get this thing where I've linked very specific memories to episodes.

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Oh, interesting.

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It's kind of almost in a photographic way of like I'm picturing an orbidal

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sander on a Birch top with Osmo oil and the smell and the feel of.

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Going in linked to this moment in a podcast.

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Yeah.

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So I feel like I've got the hundreds of these little links to

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like menial production processes and some moment in a podcast.

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Interesting.

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I used to happen with me for music all the time when I was like, like,

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I have specific songs in specific driving instances and like a certain

Speaker:

vehicle I had in high school, you know?

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So I get

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that.

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Hmm.

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What was the reply I have just said, do you remember that you were

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that length, sand sanding Birch

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tops?

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No, I couldn't.

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I couldn't give you the episode table.

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I'm sorry.

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No, yeah, yeah.

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no, I love that show.

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I mean, not to dive too deep into that.

Speaker:

It was such a great show.

Speaker:

Really nothing like it, I, maybe the equivalent would be like

Speaker:

the internet version of this American life potentially.

Speaker:

, I feel like they did, it did stories in a different way than most.

Speaker:

And they always had this amazing, like catch to them or like a

Speaker:

solution that was like, what, how did that happen outta nowhere?

Speaker:

Or you found the right person or and then kind of had a crappy, year or

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so after that whole scandal and kind of felt like it died at that point.

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Yeah,

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for sure.

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Yeah, I think that they did a really, they managed to get a really good

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balance between sort of trivial techy, fun stuff, and humor and stories that,

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you know, mm-hmm , they could cry.

Speaker:

Like, yeah, I remember over the years, like if I ever sort of.

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Tear up listening to a podcast.

Speaker:

I'm like, oh Jim, you have not had enough sleep.

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I'm working too hard.

Speaker:

Cuz I know that little, that tiny little anecdote in that podcast just

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made me cry, which is fine and great.

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Yeah.

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Yeah.

Speaker:

Important.

Speaker:

But that was kind of this trigger point of like, oh, okay.

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Crying again.

Speaker:

Like I've been working too hard.

Speaker:

I haven't had enough sleep course.

Speaker:

I

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totally get that.

Speaker:

Yeah.

Speaker:

Note to self Uhhuh

Speaker:

crying at my desk.

Speaker:

Nobody notices oh, ive noticed you on that topic.

Speaker:

I think I've seen videos.

Speaker:

You've posted somewhere.

Speaker:

What do you do?

Speaker:

A, I didn't realize you used Osmo till like this week, which is interesting

Speaker:

cuz we love that stuff and it's just interesting to see it spread

Speaker:

throughout the world in different ways.

Speaker:

What do you use?

Speaker:

Do you use a sander with that?

Speaker:

Like a pad somehow.

Speaker:

ask Scott, is that something, is that what that was?

Speaker:

Is it absorbing then or are you spreading it at that point?

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Mm, we spread it.

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Oh, look, it's a deep, deep conversation.

Speaker:

Osmo application.

Speaker:

Oh yeah, it is.

Speaker:

Um,

Speaker:

Joe and Kyle will be into this.

Speaker:

Don't worry.

Speaker:

Typically

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we spread it with a white scotch bright mm-hmm attached to a pneumatic orbital

Speaker:

sander mm-hmm . Oh, interesting.

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So tip a bit of like, assuming we're doing a big surface here,

Speaker:

like a table top tip a bit of Osmo on ju orbital it on with a scotch.

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Right.

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And that kind of really pushes it into the pores of the timber, but it's quite

Speaker:

an uneven coat at this point and kind of spread it, you know, both a axis,

Speaker:

get full coverage and then switch the scotch bright off the orbital,

Speaker:

put a clean white micro fiber, just Velcro straight onto the orbital.

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And then.

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Polish it not Polish it, but you know, buffet flat with the

Speaker:

orbital, with the microfiber

Speaker:

cloth, nothing else you don't like wipe it up first?

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No.

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No.

Speaker:

Wow.

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Cause the scotch flight's got it quite flat and consistent.

Speaker:

Like it's still a bit lumpy and weird, but then you come back with the microfiber

Speaker:

and that flattens it off nicely.

Speaker:

So that's kind of first coat then maybe sand min coat sand with 800 grit,

Speaker:

something really fine just to knock the dust off the top and then repeat that

Speaker:

process for another, at least one more coat, but sometimes a third on a tabletop.

Speaker:

Wow.

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That's it's very interesting.

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I've seen, I mean, I kinda learned through watching people do it on YouTube with

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little scotch brights, but it was always like a hand process we've always done.

Speaker:

I mean, a lot of furniture, you, it feels like you can't get it.

Speaker:

You have to kind of do stuff by hand like that.

Speaker:

Anyway.

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Certain shapes, but

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interesting like a table leg or something like an on an open.

Speaker:

Leg, we, we just RA it all in, you know?

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Yeah, yeah, yeah.

Speaker:

Big GC wet rag of Osmo and just get it everywhere and then come back with a

Speaker:

dry microfiber or semi dry microfiber and just like take off all the access

Speaker:

and that's fine for more complex shapes.

Speaker:

So some good process porn.

Speaker:

I know this is what the people come for.

Speaker:

That's why I wanted to get into it.

Speaker:

No, that's very interesting.

Speaker:

I, It must also that probably helps use less on the fir you

Speaker:

know, to spread it around that way.

Speaker:

Cuz then you don't have much like we've used like rollers little foam

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rollers before mm-hmm and that's pretty efficient, but I'd say the

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worst is just dabbing a cloth and then rubbing it or like a, if you

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just do it by hand with something, it feels like you use the most that way.

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Yeah.

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You're gonna lose a lot in the cloth, right?

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Yeah.

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I quite like we've dabbled with this technique.

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I've got, I like when I see people using like a rubber

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plastic scraper to hell yeah.

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Apply it.

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Like, that's another good.

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I've seen that, like flooring contractors do that, or like COC do that with big or

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they used to do that with big tabletops.

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I remember when CAAC came out and visited us, there was a

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lot of Osmo talk at the time.

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Well, everyone's got different methods.

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Yep.

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But yeah, we tried that for a while with the scraper and that's quite good.

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So Aaron who works here, he's kind of always been the Osmo, the

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Osmo king he kind of fell into a spot years ago where he was the

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one doing, making all our tables.

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So therefore he was the one doing the most sort of Osmo application.

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And there's, you know, there's probably thousands of words written in.

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Work flowy about how to do it in our production standards.

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And then, you know, there's been lots of different versions of that

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over the year years as we've changed our techniques, but, Hmm, very cool.

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Yeah, I'd love what I'd love to try a UV Osmo at some point.

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Have you overlooked it for that?

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I haven't.

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It's, it's pretty sweet.

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You can just do you use it for, with a lot and it's done.

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That is crazy.

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I mean it DRS dang fast.

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That's like one of the things we love about it is how fast it and well, it

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always dries, like there's, it seems like you can't mess it up in a certain way.

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you just keep knocking it down and yeah.

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Rubbing a little bit back and it's good again.

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Yeah, yeah.

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Yeah.

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It's good in that sense, but we only use it on a few products.

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Typically we spray a polyurethane clear coat, water based

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clear coat on most products.

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Yeah.

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Yeah, I'm jealous of your spray booth.

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That's something we, oh, that's so good.

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I've basically chose a mill instead of a spray booth.

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Yeah.

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which I can understand why , I don't know, at this point, like hopefully we

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find a good use for that dang thing, but,

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Mill's much more exciting, but definitely spray booth gets a lot of

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work.

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I bet.

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Do you have multiple people that do the spring?

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Yeah, pretty much everyone.

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Wow.

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Nice.

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Yeah.

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Very cool.

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Well I , I can understand why our businesses do this and they just have

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one finisher mm-hmm but it's, and maybe we'll get to that point in the

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same way that we've got a CVE machinist now, like a lead machinist, maybe

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we'll have a lead finisher one day.

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it's always felt like one of those jobs to me that's pretty

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repetitive and meaningful.

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Yeah.

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And maybe you can get excited about like the new, you know, new gear

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and get your processes really dialed.

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And maybe, you know, obviously there are pro professional finishes out there

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who are really into it and great at it.

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So maybe we'll get to that point, but at the moment it's one of those jobs

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that just pretty much anyone can do.

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And we're all, all trained up to a point where anyone's comfortable

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jumping in the booth and laying down some sweet coats are clear.

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Yeah.

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I think it'd be tough.

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I guess.

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I, I know very little about finishing as, as exemplified by my asking.

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I also just like to hear about how other people Osmo seems like one of

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those things that can be like completely different based on who's applying

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it, but spray finishing, I don't know much about, and it's always seemed

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like I've heard, there's always like one or two people that do most of it.

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And that does tend to cause a bottleneck.

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Cuz I know like one of our neighbors that does some painting, they only

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have one painter and it comes in.

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Yeah.

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I think he comes in like once or twice a week.

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And other than that, they just wait for him to come in, you know?

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Yeah.

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that in that case, I think it's a little bit more skill based, but oh it

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is very skill based I think.

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Yeah, to do it well.

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Yeah, definitely.

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Our spray booth is a bit of, bit of a bottleneck for us.

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So we've got a 2.4 meter wired water wall if you haven't seen it

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on Instagram and it's the water.

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Wall's fantastic.

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We've only cleaned it out once in the three years.

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We've had it set

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up the heck's a water

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wall.

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Yeah.

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Oh yeah.

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Water wall

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spray.

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I have, I have to look at this.

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Yeah.

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Yeah.

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So basically it's a tank of water.

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It's probably oh wow.

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Thousand thousand liters of water in the bottom.

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Whoa.

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And a huge fan that powers the airflow up top and miraculously through some

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magic of like angled steel battens.

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It sucks water up to the top tank.

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Mm-hmm , there's no pumps in it.

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It's completely sort of static.

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Other than that fan sitting on top and it magically sucks water up and

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then creates this waterfall effect.

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And so the overs spray gets captured by the waterfall and then filtered behind

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in a series of wet patterns and stuff.

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And producers really clean air out, out of the exhaust.

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Do you

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exhaust it outside?

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Yeah, it goes

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up through the roof.

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Okay.

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I was like for a second, I was thinking like, it's so clean that you just put it

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back into the shop and it's like, holy Mo.

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You

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probably could cuz we're using water based paints.

Speaker:

Yeah.

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Probably actually could do that.

Speaker:

I don't, if you're using oil based or solvent based paints, I don't think

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that would be a good idea, but yeah.

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It's cool.

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And so then there's a coagulant that's added to the water that just makes all

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the paint particles kind of stick together and float to the bottom sink, float to

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the bottom sink to the bottom and then amazing your annually or whatever service

Speaker:

schedule you gotta get in there and like shovel out all this like go mm-hmm

Speaker:

clean out the McDonald's for,

Speaker:

but yeah.

Speaker:

yeah.

Speaker:

It's one of those jobs.

Speaker:

That's a good thing.

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But yeah, we are, we are maxing out capacity in that booth.

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Like we've got just looking at that table.

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We've got about 45 jobs live at the moment and the majority of

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those have got clear code on them.

Speaker:

And so, yeah, it's a pretty busy corner of the workshop.

Speaker:

Yeah.

Speaker:

Yeah.

Speaker:

That sounds, it's one thing we've never really offered and I've found

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some outsourcing of finishing, but it doesn't ever, if you can offer it.

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I think it, it would be a lot smoother for the client and for us, but never

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really done finishing for people.

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Cause it's just, eh, I don't know.

Speaker:

It's just tough when you don't have a space dedicated to it.

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Like you gotta really control the air and

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we're not totally, our next thing is to build a bit of a drying room cuz it's,

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you know, it's really cold at the moment.

Speaker:

Probably not by American standards, but for Australia it's pretty cold.

Speaker:

Like it's minus probably minus one at the moment.

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It's pretty cold.

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And when you're spraying a whole bunch of water based clear on parts

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and the workshop's, you know, close to zero, it's not a particularly

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happy time for paint drawing.

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Yeah.

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My and a very short story about that is when I got my first shop out of the

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garage, I went into this shared shop and it had like 26 foot high ceilings.

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And it was basically an open shed on the ends.

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And it was super cold that winter and the space that I actually got was a

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spray booth that was UN permitted from the city . And there, I remember seeing

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on the door of it when I went to go tour the space, like where I was supposed to

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move in, there was still this spray booth and there was a ticket from the city.

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It was like $30,000.

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Fine.

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And I was just like, that's literally, always scared me to, like, we're not doing

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anything close to unpermitted spring.

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Cause yeah.

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That's a crazy amount of money.

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But that got that.

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I got that shop space because that person didn't get a permit.

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She, yep.

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Yeah.

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So we wanna build a little drying room.

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I'd love to do it with a saw dust burning heater to actually get

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our saw dust happening as the heat source for that drying room.

Speaker:

But we need to get the insurance company board before we do that.

Speaker:

You like heat some water outside or something and then like keep

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the burning outside of your space so that it's not yeah.

Speaker:

That's

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one way like a radiator.

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Yeah.

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Make like a hydraulic system bring the warmth in.

Speaker:

So yeah.

Speaker:

Hmm.

Speaker:

Maybe by next winter, we'll have something sorted out.

Speaker:

Yeah.

Speaker:

But our winters are pretty mild.

Speaker:

Like it's cold now cuz it's, you know, 7:00 AM and it's probably frosty out

Speaker:

there, but by 10 o'clock it'll be sunny and like warm and we can push

Speaker:

drying, trolleys out into the sun and

Speaker:

yeah.

Speaker:

Yeah.

Speaker:

Use your solar panels somehow to like reradiate inside.

Speaker:

Well that's

Speaker:

yeah.

Speaker:

That's the other approach is just to use that excess electric energy.

Speaker:

It's probably more efficient.

Speaker:

Yeah.

Speaker:

Yeah.

Speaker:

I like the dust version.

Speaker:

Make pucks.

Speaker:

That'd be nice.

Speaker:

Just don't just don't tell anybody.

Speaker:

They'll never know.

Speaker:

How would it,

Speaker:

would they ever know?

Speaker:

How would they ever know when we've published something on the internet?

Speaker:

I

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dunno.

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What are you gonna work on this week?

Speaker:

I'm going this week's pretty much over for me.

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Big

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Thursday.

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I just forget about that.

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Bye.

Speaker:

Next week, I've got a

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planning session with the business coaches this morning.

Speaker:

Oh.

Speaker:

Which goes pretty much old morning.

Speaker:

Wow.

Speaker:

And then afternoon, I probably do some frantic quoting for things that I've

Speaker:

promised people this week and the day will be over mm-hmm . End of story.

Speaker:

Yeah.

Speaker:

How about

Speaker:

you?

Speaker:

We're kind of working out the last final, like scale up

Speaker:

production, kinks of dust boots.

Speaker:

I've got a quote stuff.

Speaker:

Good duck.

Speaker:

The, the tower of duck.

Speaker:

Yeah.

Speaker:

I'm starting to work on a little bit of my R and D time.

Speaker:

We'll probably spent like the.

Speaker:

Aluminum pedestals for the ATC.

Speaker:

I really wanna oh, cool.

Speaker:

Yeah.

Speaker:

Start to prototype those in a way that's producible a larger scale, cuz

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that would be a sweet job for the mill to start working on mm-hmm and people

Speaker:

are starting to ask about those, which is nice because they, I mean, my whole

Speaker:

thought was that they would work hand in hand with or the dust boot and yeah.

Speaker:

People seem interested in those.

Speaker:

Yeah, really.

Speaker:

Maybe we could replace our janky carousel tool changer with one of those.

Speaker:

I

Speaker:

always thought the co it's funny, cuz I think the carousels are kind of cool.

Speaker:

Like, and, and yours, whenever you have it, right.

Speaker:

It's like, now you want the opposite and I want, I'm like, oh

Speaker:

the carousels pretty cool and fast

Speaker:

it's really not fast.

Speaker:

Yeah.

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Cool.

Speaker:

Exciting.

Speaker:

Yeah, I like that.

Speaker:

Very

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cool.

Speaker:

Very good.

Speaker:

Are you still managing to do a little bit of default diary structure?

Speaker:

I got real bad last few weeks with my lack of being in a normal place and time.

Speaker:

And, yeah, I'd like to get it back into that.

Speaker:

Also just Haven having the thing I've struggled with is when I don't have the

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things for each of the periods of time, then I kind of like let the whole thing

Speaker:

slide but I, I think my favorite part that I think just stuck because I don't

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like doing it is I don't feel so guilty about not doing quotes immediately.

Speaker:

I'd like, feel fine.

Speaker:

I'm like, well, this isn't the time to do quotes, you know, mm-hmm

Speaker:

that's tomorrow at whatever time

Speaker:

. Yeah, that worked well for me too.

Speaker:

Nice.

Speaker:

Yeah.

Speaker:

Now, yeah.

Speaker:

I'm curious to see how yours evolves now that you've changed

Speaker:

so much of your responsibilities.

Speaker:

Yeah.

Speaker:

It's always a bit of a moving beast, but yeah.

Speaker:

Yeah.

Speaker:

We should business head off scheme.

Speaker:

business Ponzi scheme.

Speaker:

We taking next week off.

Speaker:

Is that the plan?

Speaker:

Ah, yeah, I think probably best I'll I'll be doing some form of camping out.

Speaker:

Enjoy it.

Speaker:

Yeah.

Speaker:

Can't sit in my bed and podcast from an Airbnb this time.

Speaker:

That's my little time off of summer.

Speaker:

Enjoy it.

Speaker:

Mm-hmm

Speaker:

yeah.

Speaker:

Cool.

Speaker:

Yeah.

Speaker:

Yeah.

Speaker:

All right.

Speaker:

See you.

Speaker:

Thanks have a

Speaker:

good week.

Speaker:

Bye bye.

Speaker:

Well, we get back to our Ponzi schemes.

Speaker:

Yes, . Sounds good.

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