The progress in AI development has become highly visible in 2023, largely due to ChatGPT. There is a lot of potential for AI in business, and more specifically in retail. So in this episode, Oliver Banks speaks with an AI expert to understand what the future of retail is and what part AI and humans play in it.

• Listen in to this episode of the Retail Transformation Show to hear:
• The role AI plays in the future of retail across different categories and segments.
• Where AI is currently being used and where it could be used.
• What's the one big topic that isn't really being explored right now?

The show notes are at www.obandco.uk/223.