The effervescent Mary Migiano brings a PROBLEM to the pod: your customer just won't respond.  What's your go-to method for fighting through the noise and grabbing their attention?

Timestamps:

00:00:00 - Analogies abound!

00:01:31 - Challenges with Unresponsive Customers

00:02:49 - Finding effective communication methods

00:03:51 - Understanding Customer Non-Responsiveness

00:04:56 - Assuming the best in intention

00:06:06 - Adding Value as a Business Partner

00:07:21 - Improving Email Responses

00:08:40 - Tips for getting facetime with customers

00:09:44 - Asking the Right Questions

00:11:03 - Like, comment, and subscribe!

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Mary Migiano:

Mary's LinkedIn: https://www.linkedin.com/in/marymigiano/

Mentioned in this episode:

SundaySky

Matik