🙏🏼 MOO-ville Magic: From Farm to Ice Cream Cone
Episode 18722nd November 2024 • Total Michigan • Cliff Duvernois
00:00:00 00:26:48

Share Episode

Shownotes

More Michigan Magic with Mooville. Eric Westendorp of Mooville, uncovers the evolution of their on-farm creamery and the family's journey from dairy farming to producing award-winning ice cream. Eric shares insights on the challenges of family business dynamics, the unique qualities of their 'Creamline' milk, and their commitment to preserving a farm-to-table experience. Tune in to hear how Mooville has become a staple in Michigan's dairy industry, blending tradition with innovation.

Links:

Moo-ville Website: https://www.moo-ville.com/

Moo-ville Facebook: https://www.facebook.com/MOOville

Show Notes:

00:00 Introduction and Setting the Stage

00:21 Welcome to Total Michigan

00:53 Meet Eric Westendorp of Moo-ville

01:15 The Origins of Moo-ville

02:39 What is Moo-ville Today?

06:55 The Ice Cream Journey

14:10 Challenges and Family Dynamics

17:20 Community Engagement and Faith

18:18 Production and Popularity

23:41 Where to Find Moo-ville Products

Mentioned in this episode:

NWF Ad

Visit Our Sponsor: The National Wildlife Federation Great Lakes Chapter is working hard to protect what Michiganders love and that is our great outdoors. Learn more about threats facing all Michiganders and what the NWF is fighting for at https://nwf.org/greatlakes

Transcripts

Eric Westendorp:

Really just getting on the same page and having that

2

:

same focus and same goal of And same

direction for everyone because we

3

:

all have a little different issues.

4

:

Whether it be the crops or the cows

or the creamery getting on the same

5

:

page and knowing where the next big

project is going and not towards

6

:

the project that you thought it was

going What is just communication.

7

:

It's a it's a struggle and it's hard

and we're still growing in that area.

8

:

Cliff Duvernois: Hello everyone and

welcome back to Total Michigan where

9

:

we interview ordinary michiganders

doing some pretty extraordinary things.

10

:

I'm your host Cliff DuVernois.

11

:

So So, Michigan has a lot of cows.

12

:

And because we have a lot of

cows, we have a lot of milk.

13

:

And of course, there's, there's people

around here that are just doing amazing

14

:

things with this very simple product.

15

:

And I remember how excited I was when

I was able to get today's guest onto

16

:

the show because they really are known

statewide, especially for their ice cream.

17

:

So with that being said, ladies and

gentlemen, I am actually sitting in

18

:

Moo-ville of all places in Nashville,

Michigan and sitting across from me is

19

:

Eric Westendorp one of the owner operators

of the big family that runs this place.

20

:

Eric, how are you?

21

:

Eric Westendorp: great.

22

:

Thanks for having

23

:

Cliff Duvernois: Awesome.

24

:

So why don't you tell

us what is Moo-ville?

25

:

Eric Westendorp: Ha, what is Mooville?

26

:

Mooville is a brainchild

of my parents, actually.

27

:

So my mom and dad, uh, started dairy

farming in:

28

:

uh, with six kids under the age of six.

29

:

And then, excuse me, once we got

to high school, they realized

30

:

that the farm was a little too

small for everyone to come back.

31

:

So in order to have an opportunity for

each one of us to come back, they did a

32

:

couple years of research to do a creamery.

33

:

And so they went all across the country,

spent a couple years doing that,

34

:

looking at creameries and asking them

advice on what to do, what not to do.

35

:

And so in 2005, they built the

Creamery and they all gave us

36

:

an opportunity to come back.

37

:

We all have a little bit of

different interests, like

38

:

I have two sisters as well.

39

:

So it gave them opportunities not

just to have to do farm work or

40

:

be in the tractor or anything like

that or be able to help in a store.

41

:

So, uh, it just opened up a lot

of different avenues and a lot

42

:

of different interests for all

of us to be able to come back.

43

:

Cliff Duvernois: Okay, so

let's do that one again.

44

:

Okay.

45

:

So this time when I

46

:

ask you what move ill is, you know, make

sure you talk about, you know, we have

47

:

ice cream, we have milk, we have what it

is, we will get into the history of it.

48

:

So believe it or not, a

lot of people will do that.

49

:

We'll circle back to the history of it.

50

:

But this will be When I was talking to

you before about, about the, about the

51

:

B roll footage, like going around and

getting the ice cream, stuff like that.

52

:

This is your moment to say,

this is, this is who we are.

53

:

This is what we do.

54

:

Right.

55

:

Okay.

56

:

So we'll just do that one again.

57

:

Eric, if you would just

tell us what is Moo-ville?

58

:

Eric Westendorp: Moville

is an on farm creamery, uh,

59

:

that we started 17 years ago.

60

:

Uh, my parents did, and so we

process all of our own milk.

61

:

We make a, a special line

of milk called Creamline.

62

:

So it's the closest to raw that we

can legally sell, cause it is, uh,

63

:

pasteurized, but it is not homogenized.

64

:

So all that fat content is still there.

65

:

So that is kind of a niche that we do.

66

:

We're the only one in

the state that does that.

67

:

But we also make a lot of

different ice cream flavors.

68

:

We have a retail, uh, uh, store on site.

69

:

We have a petting zoo.

70

:

We have the farm on site and all of the

milk that comes through Move O Creamery

71

:

is coming through our own cows and our

own crops that we have here on site.

72

:

Cliff Duvernois: So it's literally,

it's, you know, I don't want, I hate

73

:

to use the phrase womb to tomb, but

literally it's, you produce your own

74

:

milk, process it here, make your own

ice cream, milk creamery, as you said

75

:

before, and then you sell it here as

76

:

Eric Westendorp: Right.

77

:

We're very vertically integrated.

78

:

Everything from the crops, to the cows,

to the milking, to the processing, uh,

79

:

to some of the delivery work is all done

with the Western Door Pan, isn't it?

80

:

Cliff Duvernois: Oh,

that's incredibly awesome.

81

:

And so why don't you tell us a

little bit about your backstory?

82

:

Where are you from?

83

:

Where did you grow up?

84

:

Eric Westendorp: we moved

when we were three years old,

85

:

when I was three year old.

86

:

Um, my, my twin brother were

three, my oldest brother was six.

87

:

And then we had a, my parents had a set of

triplets that were three months old when

88

:

they moved to this Nashville location.

89

:

Uh, we moved from Martin, which

is just South of Grand Rapids.

90

:

So we went from one tiny town

to the, to another tiny town.

91

:

Cliff Duvernois: The why behind this

place, and it's my understanding that

92

:

your parents were the one that actually

decided to start expanding out and

93

:

just do something more than milk,

94

:

right?

95

:

So talk to us a little bit about,

about what that was that they did.

96

:

Eric Westendorp: so when I was in

high school, so it was about 15 years

97

:

ago, my parents wanted to give us

an opportunity to come back to the

98

:

family business if we so choose.

99

:

Um, it wouldn't, there was no

force of hand into it at all.

100

:

It was just an opportunity

that they wanted to do.

101

:

So they did a lot of research, went around

the country, um, Looked into different

102

:

creameries what they did well what they

didn't do well, and then they came back

103

:

and built the creamery Um, and it all

gave us an opportunity to come back if we

104

:

wanted to and it just um was a kind of a

pretty neat opportunity where Uh now all

105

:

six of us live within a few miles away.

106

:

We're all Have a hand in the in the

creamery and the family business so it

107

:

was just kind of a a neat opportunity

for my parents to be able to Allow

108

:

us to come back if we wanted to

109

:

Cliff Duvernois: Now, usually when you

see people who are farmers, right, whether

110

:

they're dairy farmers or corn farmers

111

:

whatever, it's usually some

kind of a generational thing.

112

:

So now, was your, did your mom

and dad grow up on a dairy farm?

113

:

And that's why they wanted to get into it.

114

:

Did they, is this something

your grandparents actually

115

:

started as a dairy farm?

116

:

What

117

:

Eric Westendorp: What was,

118

:

Yeah, that's a great question.

119

:

My pa my dad, uh, his dad was a great,

was a farm dairy farmer as well.

120

:

So I'm third generation dairy

farm on my dad's side, and then

121

:

on my mom's side, uh, her parents

immigrated from the Netherlands.

122

:

She was actually born in New

Jersey, moved to Michigan.

123

:

Yes.

124

:

And so, uh, unfortunately my grandpa.

125

:

Mulder on my mom's side passed away from

a farming accident when he was young.

126

:

So my grandma was widowed and uh, But they

did a lot of dairy farming kind of stuff

127

:

and that generation actually goes back 250

years of dairy farming on my mom's side

128

:

Cliff Duvernois: a lot

of family members That

129

:

Eric Westendorp: lot of family

members There's that we have cousins

130

:

in canada that dairy farm cousins in

in the netherlands that dairy farm.

131

:

So it's pretty neat to see

132

:

Cliff Duvernois: As far as like

the story goes with that, so

133

:

they decided to make this into a

134

:

Eric Westendorp: creamer.

135

:

Cliff Duvernois: Tell

us what exactly is that?

136

:

Eric Westendorp: Um, for us,

it's an on site creamery, so

137

:

we process all of our own milk.

138

:

So, the farm's at the top of the hill, it

gets gravity fed down into Mooville, and

139

:

we are doing all of our own processing.

140

:

So, we're homogenizing it, we're

pasteurizing it, and we're doing all

141

:

the bottling ourself here on site.

142

:

Cliff Duvernois: And when you're

talking about this when you talk about

143

:

it being a creamer that means you

144

:

produce milk

145

:

Eric Westendorp: means you Right.

146

:

Well, half and half heavy cream.

147

:

Cliff Duvernois: Yes, okay wonderful

now at some point in time you

148

:

decided to take that a step further

And get into the ice cream business

149

:

When did where did that idea come from?

150

:

Eric Westendorp: So that was

always the original goal.

151

:

Getting there was a little harder.

152

:

So we had told everyone in the local

community that we would be open on

153

:

Memorial Day of 2005, I think it was.

154

:

And so we started trying to make

our own ice cream and it was

155

:

terrible, I mean just terrible.

156

:

Our first batch of ice cream actually

went in the manure pit because we

157

:

just, we just threw it out and we

actually had to bring in other ice cream

158

:

from other companies for the first.

159

:

I don't know, three or four months

before we finally got our recipe down

160

:

and ice and enough inventory to be

able to carry all of our own ice cream.

161

:

So even more creamery and our intentions

was to make our own ice cream.

162

:

We had to carry other people's

ice cream for the first few months

163

:

just to get the ball rolling.

164

:

Cliff Duvernois: Then talk

to us a little bit about that

165

:

ice cream like making process.

166

:

Eric Westendorp: Yeah, um, so we,

like I said, we make all of it.

167

:

We have all of our own milk from our own

cows here, so it gets, um, separated.

168

:

So when we make whole 2 percent skim,

that cream is coming off the top and

169

:

that is coming off of our own milk.

170

:

From our own milk and so that cream is

going into the ice cream mix So that gets

171

:

mixed in with a few other smaller things

and then there's a batch or not a batch

172

:

machine But a continuous machine And

so all that concoctions come together.

173

:

And so when you make like a moose

tracks or anything like that

174

:

There's also an ingredients filler.

175

:

So there's fudge going in and

Reese's peanut butter cups

176

:

going in and stuff like that.

177

:

So Yeah, it's quite the process.

178

:

Um, that's my twin brother's expertise.

179

:

And so I'm not great at

knowing the ins and outs.

180

:

I just like eating it.

181

:

And everyone has likes the

joke of being the taste tester.

182

:

But, uh, yeah, it's it's a fun process to

be part because everyone loves ice cream.

183

:

So it's an easy sell, and it's

enjoyable because we've won some

184

:

bigger awards from our ice cream, too.

185

:

And so it's really cool.

186

:

Yeah, there's, um, a national ice

cream, uh, conference and conference And

187

:

they, we got awarded, uh, national best

chocolate ice cream in the, in the country

188

:

Cliff Duvernois: a couple years

189

:

Eric Westendorp: vanilla a

couple years ago as well.

190

:

Yeah, last year was chocolate, and

a couple years before that, there's

191

:

a lot of different categories.

192

:

You got strawberry and all the

other different flavors, but we won

193

:

chocolate and vanilla, uh, recently.

194

:

Cliff Duvernois: Oh, see

now I'm getting hungry.

195

:

Eric Westendorp: Yeah.

196

:

Cliff Duvernois: All right.

197

:

So you started up and you

talked before about how you

198

:

started off making ice cream And

199

:

you're for the first six months, Right?

200

:

You

201

:

really struggle with getting

getting that recipe down.

202

:

Now, is it, is it something where you

were learning how to use the equipment?

203

:

Was it learning how to.

204

:

Use the right ingredients because,

and I say this because I know

205

:

that for somebody to make a

small batch of ice cream at home,

206

:

it's a whole different

207

:

animal when you're looking at producing

gallons upon gallons, thousands of

208

:

gallons for, you know, potentially

thousands of people that are going

209

:

to come walking through the door.

210

:

Talk to us about that learning curve.

211

:

Eric Westendorp: Yeah, the learning curve.

212

:

So it's been a while ago.

213

:

I was just a sophomore

in high school, too.

214

:

So I'm kind of racking my brain a little

bit, but I think the mistakes would

215

:

have came from every area possible from

from the machines from the ingredients

216

:

from the way we went about it.

217

:

Um, getting ice cream frozen as quickly

as possible coming out of the machine

218

:

and going back to the deep freezer,

getting that, uh, having that time

219

:

being as little as possible, having the

air content going through ice cream.

220

:

You want that as small as possible

to produce the creaminess to it.

221

:

Um, the, um, the amount and what's going

in for the ingredients is a big part of

222

:

it and the quality of ingredients and

where you're sourcing ingredients that

223

:

aren't made here is very important.

224

:

Um, Yeah, and the recipe of just like

the sugar and the heavy cream and

225

:

the whatever, all's coming together,

it just was not coming together

226

:

quickly enough when we first started.

227

:

Cliff Duvernois: And then you said

something else too that I would

228

:

like to explore a little bit.

229

:

You made a comment about how your milk is

as close to raw as you can legally get.

230

:

Why go that route versus like

the highly industrialized

231

:

Eric Westendorp: Mm hmm.

232

:

Yeah, I think that's something my parents

wanted to do that kind of that farm to

233

:

table We we love when people are like

this is how it's supposed to taste when

234

:

Grandpa's coming in like I used to get

the milk out of the ball tank and and

235

:

it tastes like That now again, and so

that's really cool to see where the and

236

:

it's called the line is called cream

line So the cream literally rises to

237

:

the top if you don't shake that thing

really good You're gonna have a lot

238

:

of cream at the top of that gallon

239

:

Cliff Duvernois: lot of

cream at the top of the milk

240

:

Eric Westendorp: so just as close

to the natural state as possible.

241

:

So The other unique thing with moveville

is that the farm's at the top of the

242

:

hill So we have a pipeline going from

the farm to moveville So we just open up

243

:

a valve and all the milk from the farm

comes flowing down and so it's not pumped

244

:

onto a trunk Truck, it's not pumped off

of a truck and it's not moved around

245

:

as much and we have Since we bottle

twice a week, cows can get milked on

246

:

Monday morning and that milk can still

be on a jug and on a truck that day.

247

:

So our,

248

:

our

249

:

Cliff Duvernois: life

250

:

Eric Westendorp: life is longer

than, than pretty much anywhere

251

:

else that I can think of.

252

:

It adds a few days to it because it's not

going to a plant and getting, and waiting

253

:

there for a little bit or whatever.

254

:

It's moving as quickly as we can.

255

:

Cliff Duvernois: And you made a comment

before about how for this whole process

256

:

here, the milk is gravity fed because

your farm is literally right up the

257

:

Eric Westendorp: from where this

258

:

Cliff Duvernois: where this

259

:

location is where you make the ice

260

:

Eric Westendorp: Right.

261

:

Yep.

262

:

And so that, that was one of the big

things that my mom and dad were looking

263

:

at to, um, have it as natural as possible.

264

:

And again, with less pumping, the less

that milk is getting moved around, the

265

:

less the molecules and the enzymes and

proteins that are getting shaken up.

266

:

So it's in as close to as natural

state as it could possibly get.

267

:

That's why we really like the cream

line and that's what makes it unique.

268

:

We honestly don't, um,

Sell too much of it.

269

:

A lot of coffee shops use it and then

people that are just are that let

270

:

the old timers I love that the old

timers enjoy drinking cream line yet

271

:

Cliff Duvernois: that's

absolutely wonderful.

272

:

Um, for our going to take a quick

break and thank our sponsors.

273

:

Once again, this is Total Michigan.

274

:

I'm your host, Cliff Duvenois.

275

:

Today, we are talking with Eric B.

276

:

Westendorp of, uh, Mooville in,

uh, Nashville, Michigan, and

277

:

we'll see you after the break.

278

:

Cliff Duvernois (2): Are you

enjoying these amazing stories?

279

:

Michigan is full of people that are

doing some pretty extraordinary things.

280

:

If you want these amazing stories

sent directly to your inbox,

281

:

head over to total michigan.com.

282

:

Enter your email address

and get them today.

283

:

What are you going to get?

284

:

I'm glad you asked.

285

:

First, you're gonna join our awesome

Michigan community Second, you

286

:

will get an email that includes

the top five interviews from the

287

:

show sent directly to your inbox.

288

:

This is going to include the

powerful lessons that we've

289

:

learned from these amazing people.

290

:

Third, you're gonna get exclusive behind

the scenes information about the show.

291

:

There's a lot of things that are happening

to grow this movement beyond the confines

292

:

of just a radio show and a podcast.

293

:

You'll get advanced notice

of upcoming guests and early

294

:

access to their interviews.

295

:

You'll also get a link

to our Facebook group.

296

:

Now to get all these goodies, just

head over to total michigan.com/join.

297

:

Enter your email address and

join our community today.

298

:

Cliff Duvernois: Hello everyone and

welcome back to Total Michigan where

299

:

we interview ordinary Michiganders

doing some pretty extraordinary things.

300

:

I'm your host, Cliff Duvenois.

301

:

Today we're at Mooville located

in Nashville, Michigan, and I'm

302

:

sitting with Eric Westendorp.

303

:

One of the owner operators, one

of the many family members that

304

:

are working here at the company.

305

:

And Eric before the break, we were talking

a little bit about the family business,

306

:

why it is that you do what you do, why you

decided to start creating products like

307

:

ice cream and everything else like that.

308

:

The question I got for you is

coming up in a family business.

309

:

I know that there are challenges.

310

:

That have to be faced and

especially looking at your website.

311

:

Your family is a little on the large

312

:

Eric Westendorp: know,

313

:

Cliff Duvernois: Which you know, we

would expect that from a farm family,

314

:

but why don't you talk to us about?

315

:

what was one or two of those

key challenges coming into?

316

:

the family business

317

:

Eric Westendorp: Coming back into the

family business, I went to Michigan

318

:

State, did a Dariac Tech program.

319

:

but my parents are very, welcoming

to, for any of us to come back

320

:

and gave us tons of opportunity.

321

:

but just finding a role, finding

your niche, communicating well.

322

:

I think, uh, it is really important.

323

:

Well known for the people that

know us well that communication

324

:

is not a strong suit around here.

325

:

So growing in that text

messages need to be bigger.

326

:

We didn't have family meetings.

327

:

We were only having family meeting

like once a year and now it's every

328

:

other week and then we you dreaded that

once a year family meeting because you

329

:

knew there were so many Untalked about

issues and so that was a huge growth,

330

:

thing that got implemented Really just

getting on the same page and having

331

:

that same focus and same goal of And

same direction for everyone because

332

:

we all have a little different issues.

333

:

Whether it be the crops or the cows

or the creamery getting on the same

334

:

page and knowing where the next big

project is going and not towards

335

:

the project that you thought it was

going What is just communication.

336

:

It's a it's a struggle and it's hard

and we're still growing in that area.

337

:

Cliff Duvernois: And everybody

on the planet seems to have

338

:

struggles with communication.

339

:

So let's take a step back here a

second because, you know, I know

340

:

before the microphones went hot,

you and I were talking a little bit

341

:

about the family business and, and

how it's structured a little bit.

342

:

And you said, well, we don't

really have positions here.

343

:

So I guess my next question to you is,

you got a family dynamic that's going on.

344

:

You've, you've all grown up together, but

now you're also trying to work together.

345

:

How do you make sure that you're like,

I guess the positions or the work you're

346

:

doing, like doesn't overlap with somebody

else and what they're trying to do?

347

:

Eric Westendorp: So we all have our areas

that we have the most interest in and

348

:

just fell into place So I like the cows.

349

:

I like herd health.

350

:

I like being around the cows.

351

:

I like the milking process I like

reproduction like all those kind of

352

:

things my older brother And we do

overlap some because we it's nice

353

:

to have accountability to just so

you're not running your own show and

354

:

having Doing whatever you want like

we all have interest in all the areas.

355

:

And my oldest brother does the crops

and he takes care of all those things,

356

:

and that's a huge project, and my dad,

does that along with them as well.

357

:

My twin brother does all the ice

cream making, and then there's

358

:

triplets that are younger than us.

359

:

I don't know if I

mentioned that to you yet.

360

:

We went one, two, three, and so the oldest

brother, he does all the processing.

361

:

He does, takes care of the delivery

trucks, and all that stuff down here.

362

:

And then there's two girls,

and then one of them.

363

:

Does all the store managing and she

manages all the employees and, does

364

:

a lot of different things between

the four stores that we have too.

365

:

And then the youngest sister, she lives

just a few miles down the road, but she's,

366

:

married to a pastor and has nine kids.

367

:

So she's plenty busy, but

she helps out when she can.

368

:

And it's kind of fun when she

brings a busload of kids over and

369

:

then there's a bunch of nieces

and nephews running around.

370

:

So

371

:

Cliff Duvernois: running around.

372

:

Exactly.

373

:

We're here

374

:

Eric Westendorp: Exactly.

375

:

It is true.

376

:

Like we are very, thankful

for what God has done.

377

:

This is, any success that we've

had is not pointed towards us, but

378

:

it is truly pointed towards him.

379

:

He's, he's the one that sustained us.

380

:

He's the one that provides for us too.

381

:

And We're a family business and we try

to, a Christian family business, and we

382

:

try to show that and we're closed every

Sunday We have been since we opened and

383

:

so even those first few years that were

Struggles financially and being closed on

384

:

Sunday on the busiest day of an ice cream

of the week for ice cream of the week It

385

:

was I think it was a testament towards my

parents towards their faithfulness towards

386

:

him while he's faithful to us as well

387

:

Cliff Duvernois: a testament towards

388

:

towards

389

:

Eric Westendorp: absolutely.

390

:

And even if, even if things weren't going

well, I think, we can show faithfulness

391

:

to him in any, in a lot of different

392

:

Cliff Duvernois: things weren't

going well, that, I think, uh, we

393

:

can show faithfulness to him in

any, in a lot of different ways.

394

:

For my own education and

for the audience as well.

395

:

Can you talk to us a little bit about how

many people come through here in a year?

396

:

How many, how many gallons of ice cream

are you making and milk and stuff?

397

:

Do you got those numbers?

398

:

Eric Westendorp: right?

399

:

I'm kind of rattling it around in my mind.

400

:

I don't know the numbers of how

many customers are going through.

401

:

I know a few years ago before

COVID we were doing around 10,

402

:

000, um, self guided visits and

tour guides and stuff like that.

403

:

But I bet there's close to

a hundred thousand people

404

:

that come through the doors.

405

:

Yeah, it, it's, it's a lot

of people because a lot of, a

406

:

lot of people like ice cream.

407

:

Who would've thought?

408

:

and then, 20, we processed about

20,000 gallons of milk every week

409

:

that gets delivered out and, yeah,

and, and sold throughout our store.

410

:

So that's pretty neat.

411

:

And then I'm thinking the number

was like 150,000 gallons of ice

412

:

cream was made on site here last

year, which is, a pretty far.

413

:

Throw from the 500 gallons of year one and

now we're in year 19 of, so 500 gallons

414

:

total to 120, 000 is pretty, pretty wild.

415

:

And when we started to that,

that was a thing we weren't

416

:

even looking to sell ice cream.

417

:

We just wanted to provide

our own store with ice cream.

418

:

And then other local places are

like, can we buy ice cream from you?

419

:

And we're like, yeah.

420

:

I guess we can, I guess we'll try it.

421

:

And so that it just grew from there.

422

:

And now it's one of our biggest

financially, sustaining things for

423

:

us is the, uh, wholesale ice cream.

424

:

Cliff Duvernois: And that's how

everybody seems to know you,

425

:

you

426

:

Eric Westendorp: the ice cream.

427

:

I, yeah, the ice cream has grown

a lot and it is really good.

428

:

And we do, we look for the highest

ingredients and we do not take

429

:

any, cut any corners on, on

the ice cream process at all.

430

:

Cliff Duvernois: Perfect.

431

:

And now I do.

432

:

So let's take a step

back here for a second.

433

:

So you've got the ice cream down pat.

434

:

you're using pretty much

as raw as green as you can.

435

:

You've got that brand.

436

:

Let's talk about the person

who has never been here before.

437

:

When they walk through that

door, what can they expect?

438

:

Eric Westendorp: so when you get

here, hopefully you see warm and

439

:

welcoming employees saying hi to you

first right off the bat, too We like

440

:

that, but you're gonna walk in you're

gonna see a little gift shop And then

441

:

you're gonna see the retail store.

442

:

So there's gonna be about 32 make

that 36 flavors out that you can pick

443

:

from at any time and then there's

all the sundaes and different things.

444

:

We make about 70 plus different

flavors, but they get rotated out

445

:

and some are, some are seasonally.

446

:

you're going to see all of our

different milk products from the

447

:

cream line that I mentioned earlier

whole two percent skim moo brew,

448

:

which is the coffee flavored milk.

449

:

Chocolate milk, which I love that

might be my favorite product that

450

:

we have here is the chocolate milk.

451

:

I can't stop we carry different

cheeses and butters and

452

:

Cliff Duvernois: Oh, you're into

453

:

Eric Westendorp: Yeah, we try to keep our

hand in anything dairy and supporting the

454

:

dairy industry Not just ourselves of we

bring in cheese from Wisconsin to that

455

:

Henning cheese out of out of northern

Wisconsin is a place that we like To bring

456

:

our cheese in so that's what we always

have on on stock and As you continue

457

:

going through movable or whatever you're

going to see some of the processing on

458

:

the back side We'd like to have windows

so you can see the process is going to

459

:

be made there's a petting zoo so a free

petting zoo with goats and chickens and

460

:

llamas and There's highland cattle out

there right now even so just to have

461

:

that experience in a playground Our goal,

really is to have it family friendly.

462

:

So you can hang out for a few hours

and, and it not cost you a fortune.

463

:

We, that's why, we started with the free

petting zoo as well, just so families

464

:

can come hang out, grab a, grab an

ice cream cone and pet a goat for a

465

:

while and hang out as long as you want.

466

:

That way you, there's always

something to do in the community.

467

:

Cliff Duvernois: want.

468

:

That way there's always

something to do in the community.

469

:

What about ice cream?

470

:

what would be some flavors if

somebody were coming in, you've

471

:

got all these wonderful flavors.

472

:

Try this.

473

:

Fan favorite is this.

474

:

What would you recommend?

475

:

Eric Westendorp: That's an easy one.

476

:

Sea Monster is the number one seller.

477

:

It's over vanilla, which

is just unheard of.

478

:

Sea Monster is sea salt caramel, cookie

dough, and Oreo all mixed together.

479

:

And it is, it's, yes.

480

:

There, we have one retail shop

that we sell to in Saugatuck.

481

:

And he says, it makes me more money

having Sea Monster in the cabinets

482

:

because people choose quicker and

I can get through the line quicker.

483

:

And I was like, that's

484

:

Cliff Duvernois: imagine every kid out

there going, Oh, I want Sea Monster.

485

:

Yes, and there's Cookie Monster.

486

:

What?

487

:

Blue

488

:

Eric Westendorp: Yes, you see my

and there's cookie monster as well.

489

:

So that's like the blue like

blue moon But it's got the cookie

490

:

dough and Oreo in it as well.

491

:

So that's a big kid one as well.

492

:

Cookie Monster and then Chocolinator would

be another one that's everything chocolate

493

:

you can imagine just thrown together

and that's, and that's Cookie Monster.

494

:

Honey Lavender is a unique one where it's

got lavender and then real honey going

495

:

into it and it's kind of mixed together.

496

:

There's a few other, our butter

pecan, I know it's like a classic

497

:

old mainstay, but the butter

pecan here is really, really good.

498

:

It's coming from the base

that we were able to bring in.

499

:

So that's a good one.

500

:

yeah, there's a few other

flavors that are unique too.

501

:

And we've had We've thrown, we like to

throw some unique flavors, about once

502

:

a year we have new, five new flavors

and we'll throw some random one that's

503

:

not any good just for giggles I guess.

504

:

There was one, there was a pickle one

a few years ago and that one like Fox

505

:

17 News came out and it's like, this

is silly, like it wasn't even good.

506

:

There's a ranch one that was terrible.

507

:

We did a pizza one with marinara and

pepperoni in it and that one wasn't

508

:

good either, but there was just, we like

to come out with five new flavors just

509

:

for, just for fun and we normally do it

510

:

Cliff Duvernois: you never

know when one's going to take

511

:

Eric Westendorp: right.

512

:

And they're, we normally do it in

January, February, when we're slow,

513

:

just to kind of have fun and, but

there's always new flavors coming out

514

:

that, that's done really well too,

515

:

Cliff Duvernois: Pizza flavored ice

516

:

Eric Westendorp: Yeah,

I don't recommend it.

517

:

Cliff Duvernois: if somebody

is listening to this, right?

518

:

And they, they've heard your story.

519

:

They like the, the concept of, you know,

you're about as close to raw as possible.

520

:

Where could they find your products?

521

:

Eric Westendorp: All over

the west side for sure.

522

:

Uh, you can also get on

our website moodashville.

523

:

com.

524

:

There should be a retail store finder.

525

:

So if you put in your zip code or

whatever, pops up there, but there's,

526

:

if you're in the Lansing, Battle Creek,

Grand Rapids area, there's Horrocks.

527

:

Horrocks is a really well known store and

we move a lot of product through there.

528

:

So that's, that's a big one.

529

:

Bigby is actually another one.

530

:

You don't, you can't buy it from there,

but there's 45 Bigby's that we deliver to

531

:

between Grand Rapids and Kalamazoo area.

532

:

And then otherwise, it's

a lot of mom and pop shop.

533

:

We're in for our biggest store We're

not we're in Meijer in Charlotte, which

534

:

is the local Meijer But other than

that, it's a lot of mom and pop shops

535

:

that really kept us going from the

beginning That's when you have zero brand

536

:

recognition you beg and plead for anyone

to take you those first couple years.

537

:

They were so They've been

faithful to us and we're hopefully

538

:

faithful towards them too.

539

:

And so that's been really good.

540

:

And we're able to move, we

milk 240 cows and we're able to

541

:

move all the milk, every week.

542

:

So that has been a goal

from the beginning.

543

:

And we finally hit that goal last year.

544

:

So we're finally using all the milk,

that we produce and nothing leaves the

545

:

farm and everything gets used here.

546

:

Cliff Duvernois: so you, I want

to explain this a little bit.

547

:

You were talking before about how

you getting into the mom and pop

548

:

shops and how that was so, important.

549

:

Why was that important?

550

:

Eric Westendorp: Because we're kind of

a mom and pop shop as well as family

551

:

oriented and and that's it's easier

You when you go towards those bigger

552

:

stores You got to pass through corporate

and they have these weird Regulations

553

:

and you got to pass jump through these

hoops and we're simple I maybe we're

554

:

just simple people and we like simple

things So getting into a mom and pop

555

:

shop is a is an easier step and it's

local and you talk to the owner and

556

:

they say yes Or no, and then that's that

557

:

Cliff Duvernois: and if somebody is

listening to this and they want to

558

:

maybe come check you out find you online

What's the best way, for them to do that?

559

:

Eric Westendorp: Facebook's

the best place to go for sure.

560

:

most of our information

gets posted out on that.

561

:

Our website's really

good and gets updated.

562

:

Like I said, moodashville.

563

:

com.

564

:

I think we're also on X and Instagram,

but Facebook's definitely the place

565

:

where, I mean, the information gets

posted everywhere, everywhere, but

566

:

Facebook is where all the followers

are at for us, for us anyway.

567

:

Cliff Duvernois: awesome Eric

Thank you so much for taking

568

:

time to chat with us today.

569

:

Really do appreciate it.

570

:

Eric Westendorp: bet.

571

:

Anytime.

572

:

Cliff Duvernois: And for our audience, you

can always roll on over to TotalMichigan.

573

:

com and click on Eric's interview and

get the links that he mentioned above.

574

:

We will see you next time when we

talk to another Michigander doing

575

:

some pretty extraordinary things.

576

:

We'll see you then.

Follow

Chapters

Video

More from YouTube