Today we’re sharing another insightful presentation from our most recent Innovative Executives League Summit, where Mark Achler, Managing Director of MATH Venture Partners, spoke about the central role of trust in a successful company—with customers, employees, and partners. 

In this presentation, Mark details three experiences involving broken trust. He shares his journey remaining optimistic in the face of negativity and an array of reasons to embrace cynicism. Mark touches on several occurrences in which trust, ethics, and standards have been at the center of faltering companies and outlines why trusted companies perform better. 

• (01:11) – Three stories and a question
• (20:34) – Optimism and cynicism
• (25:22) – Economics of trust
• (30:50) – Loss of trust and manipulation
• (37:37) – Trust as offense and defense
• (39:25) – Breaking promises

Mark Achler is the Managing Director at MATH Venture Partners, a VC fund focused on technical and digital companies. Mark is a faculty member at Northwestern University Kellogg School of Management in entrepreneurship and innovation and co-authored Exit Right with Mert Iseri. He earned a bachelor’s degree in history and economics from Purdue University.

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Podcast episode production by Dante32.