In this episode of The Yappy Hour, host Nathan Dunleavy is joined by Sue Williamson, a consent-based groomer and behaviourist. Sue shares her journey from the corporate world to becoming a grooming advocate, focusing on stress-free, dog-centric grooming practices.
Learn how to decode calming signals, prevent matting, and use tools that enhance comfort for sensitive pups. Discover the impact of grooming on a dog's emotional and physical well-being, and how pet parents can support positive grooming experiences at home. Tune in to find out how to transform a typically stressful grooming session into a calm and enriching experience for your dog.
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Welcome back to The Yappy Hour, powered
by Yappy, the podcast where we chat
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:all things dogs with expert guests.
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:We'll talk and absolutely no fluff.
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:Wow, maybe a little bit of dog hair.
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:I'm your host, Nathan Dunleavy, and
today I'm absolutely thrilled to be
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:joined by Sue Williamson, an expert
consent based groomer behaviourist, and
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:the founder of Happy Pause with Sue.
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:Now grooming isn't just about making
our dogs look pretty for Instagram,
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:it's a fundamental part of their health,
happiness and overall well being.
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:But for some dogs, and let's
be honest, some pet parents, a
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:trip to the groomer can feel as
stressful as a dentist appointment.
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:That's where Sue comes in.
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:She takes a different approach, one that
considers the whole dog their emotional
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:state and their individual needs.
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:So if your dog hides under the sofa
at the mere sight of a brush, or you
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:just want to understand how grooming
can be a positive and enriching
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:experience, you are in the right place.
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:So grab a cup of tea, settle in,
and let's dive into the world
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:of consent based agreement.
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:With C.
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:Nathan Dunleavy - The Yappy Hour:
Welcome back to the Yappy
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:Hour, powered by Yappily.
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:I'm your host, Nathan Dunleavy,
and I'm so excited to bring
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:you another episode today.
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:Even more excited that we
have Sue Williamson with
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:us, who's our first groomer.
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:So expect a jam packed episode, because
I've got lots of questions for the
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:lovely Sue, and I'm so excited to
hear all about Sue and her journey.
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:So without further ado, Sue,
welcome to the Yappy Hour.
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:Let's get started with your journey.
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:What led you into the world
of grooming and what made you
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:take the consent based route?
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:Sue: Okay, so when I was four years
old, going back thousands of years, my,
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:Nathan Dunleavy - The Yappy Hour: way.
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:I've
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:Sue: I was four years old, my
auntie gave me a toy poodle,
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:black toy poodle called Tina.
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:And yeah,
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:Nathan Dunleavy - The Yappy Hour: poodles.
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:So you've literally just made me, wow.
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:Literally light up straight away,
but we'll come back to that anyway.
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:Sue: yeah,
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:Nathan Dunleavy - The Yappy Hour:
Carry on.
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:Sue: that's okay.
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:And just having this dog,
we did everything together.
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:And even back then I was doing like
training of tricks, but I also always.
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:Use food for her.
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:It's a trainer.
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:Not because I'd ever read
anywhere that we should do it.
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:Just felt she works food so I
use food and My aunt, the aunt
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:that had given me the dog.
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:She was a dog groomer She was a
poodle, but she specialized in poodles.
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:So it just made me It just made
me want to become a groomer, but
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:I was told it wasn't a proper job,
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:Nathan Dunleavy - The Yappy Hour: Oh,
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:Sue: and
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:Nathan Dunleavy - The Yappy Hour: Okay.
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:Sue: I went down the administration
route instead, so I worked at various
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:places, had a break when I had my
children, and then went back later on.
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:And then about 10 years ago, I
was diagnosed with breast cancer.
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:Nathan Dunleavy - The Yappy Hour:
Oh, my goodness.
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:Right.
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:Okay.
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:Sue: And I took about four
months off work to have surgery
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:and radiotherapy and treatment.
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:And when I went back, I just
couldn't get back into work.
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:I was, I was in a management
position and it was, losing four
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:months worth of work was not good.
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:My staff, my staff was trying to keep up
my, doing my work as well as their own.
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:I'd lost a member of staff while I'd
gone and it was just too stressful.
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:So I decided.
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:I decided one day after about six
months of being back at work, I
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:just handed my notice in one day,
I just can't hack this anymore.
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:Nathan Dunleavy - The Yappy Hour: had
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:Sue: No job to go to.
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:That'd be scary.
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:Yeah.
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:Yeah.
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:Very, I'm very risk averse usually.
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:So it was completely not like me.
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:Nathan Dunleavy - The Yappy Hour:
Takes a life changing illness for
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:Sue: Absolutely.
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:Yes.
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:So I had to think of what I could do
and I'd already started training to
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:be a talent and teach practitioner.
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:Nathan Dunleavy - The Yappy Hour: Did Yes.
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:Sue: I love dogs.
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:I've got one of my own and
I thought, you know what?
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:I'm going to go, I'm going
to do the dog grooming.
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:You know, so I booked the training
course immediately with Francine
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:Bennett at LA's Bar and Groom,
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:Nathan Dunleavy - The Yappy Hour: Right.
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:Sue: and I finished work on the
Friday and started on the Monday.
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:Absolutely loved it, absolutely loved
working with the dogs, despite the
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:fact that they were The first dog
I bathed was the German Shepherd,
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:Nathan Dunleavy - The Yappy Hour: Wow.
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:Sue: that absolutely, that
absolutely drenched me.
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:Nathan Dunleavy - The Yappy Hour:
Oh, I bet.
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:Sue: I was absolutely wet through.
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:Fortunately, I kept a spare pair of,
a spare set of clothes in the car
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:so I was able to get changed and not
have to sit all day in a wet outfit.
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:Nathan Dunleavy - The Yappy Hour:
Bless you.
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:Sue: And I did, I did a 60 day
training course to groom and
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:whilst I was doing that I was
still doing my T touch training.
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:And also learnt, whilst I was doing my
T touch training, it included quite a
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:lot of dog behaviour and body language.
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:So grooming, what I refer to as the
traditional way, just didn't fit with
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:the T touch way of handling dogs.
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:Nathan Dunleavy - The Yappy Hour:
That's right.
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:Sue: So I decided that when I finished my
training I was going to open my own salon.
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:And I was going to take a more
consent based approach, you
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:know, a more dog driven approach.
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:Nathan Dunleavy - The Yappy Hour: Yes.
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:Sue: So, that's really how I decided to
follow a more consent based approach,
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:just because I think if I had not been
a T Touch, training to be a T Touch
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:practitioner, I might not have gone down
this road, but because I knew the dogs
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:Signs that they were getting stressed
and the impact it was having on them.
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:I just couldn't not go down
that route because it was just
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:Nathan Dunleavy - The Yappy Hour: wow.
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:Sue: the way that we're taught to
groom was just counterintuitive
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:to how I knew dogs coat better.
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:Nathan Dunleavy - The Yappy Hour: Yes.
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:Sue: So that's, that's
why I went down that road.
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:And I, I don't regret
leaving my job for a minute.
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:Absolutely love,
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:Nathan Dunleavy - The Yappy Hour: I bet.
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:Sue: love working with dogs.
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:Nathan Dunleavy - The Yappy Hour:
Looks like
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:Sue: my
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:Nathan Dunleavy - The Yappy Hour: got one.
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:Sue: dog is crashing it.
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:Nathan Dunleavy - The Yappy Hour:
No, don't make a, don't make
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:don't please, apologies.
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:Normally I've got a poodle sat on my lap.
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:So it's only just that cause
he's got separation anxiety.
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:Sue: bless him.
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:Nathan Dunleavy - The Yappy Hour:
so it's only at my husband's
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:home that they're downstairs.
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:So, so, oh my God, what
an amazing journey.
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:Already some similarities
between us anyway.
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:And I.
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:I really wish that I like reached out
to you soon because I've got so much
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:I want to ask you because I've got a
keen interest in grooming and I want,
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:I'm going to chat to you offline about
grooming anyway because I don't want to
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:take up too much of the episode for our
listeners, but so many similarities.
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:I've got four toy, toy poodles myself.
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:One of them's got S A.
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:My husband beat cancer about 10 years
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:Sue: Oh
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:Nathan Dunleavy - The Yappy Hour:
and my mother in law had breast
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:cancer a couple of years ago.
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:So I totally get obviously, you know what
you've been going through in that respect.
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:You know, so it does take
like a life changing.
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:Things for you to put life into
perspective and make you realize
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:that you don't want to go back to the
stress of like a Management job and
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:Sue: yeah,
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:Nathan Dunleavy - The Yappy Hour: an
office I should have said at the start
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:I do apologize to as well our listeners
so you are a consent based groomer and
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:we're going to delve into that a little
bit more and you kind of Refer to yourself
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:as like a grooming behaviourist as
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:Sue: yeah, yeah.
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:Tony was
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:Nathan Dunleavy - The Yappy Hour:
t touch because we've got a
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:little reveal for our Lessons.
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:We do have Tony Shalbon us soon.
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:Sue: The first person I went on
a one day workshop with Tony and
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:she, she was so good and it was
after that one day workshop that I
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:thought I need to do more of this.
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:So it was Tony that got me instituted.
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:Nathan Dunleavy - The Yappy Hour: Ah,
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:Sue: So
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:Nathan Dunleavy - The Yappy Hour: pleased.
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:So Tony's coming on at
the end of next month.
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:So to talk all about
TTouch and, and stuff.
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:So I'm glad you mentioned that.
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:And obviously, yeah, you do know Tony.
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:I did when I first started in my dog
training journey, I don't know what
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:made me book on, but I actually booked
a workshop weekend with Alex Wilson.
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:Sue: oh yeah.
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:Nathan Dunleavy - The Yappy Hour: on
behalf of the dog training college,
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:so he'd put on a T touch like workshop
weekend and I took my toy poodle, the one
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:that I had at the time and I just found
the whole T touch method fascinating.
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:So I love that you bring that
into like, you know, the grooming
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:side and, and stuff as well.
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:So that's, that's brilliant.
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:So most people think of grooming
as just a trim and a bath, but
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:how does your approach differ?
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:Hmm.
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:Sue: So my, the majority of dogs I
groom now have been referred to me from
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:other groomers, either other groomers
that have found that they can't groom
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:them because they're too anxious, too
aggressive, or they've been referred to by
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:behaviourists or trainers, or the, the All
the guardians, pet parents you call them,
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:don't you, have decided that they want
a consent based approach to grooming and
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:Nathan Dunleavy - The Yappy Hour: yeah,
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:Sue: the only sort of
approach I'll use now.
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:Sorry, I forgot what the question was.
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:Nathan Dunleavy - The Yappy Hour: No.
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:Sue: Oh yeah, about being about a So yeah,
so, there is so much more to, to grooming
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:than just a trim and a bath as you say.
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:Dog behaviour, how dogs behave
during the groom, is massive.
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:If you've got a dog on the table
that's scared of the clippers or
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:scared of the, your scissors, There's
no way you can trim or clip that dog.
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:So you've got to take a
behaviour led approach to
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:Nathan Dunleavy - The Yappy Hour: yeah.
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:Sue: grooms condition, desensitize,
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Sue: train.
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:I don't like to say train them to enjoy
grooming because I don't want to train
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:them to sit there and tolerate grooming.
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:I really want them to be.
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:comfortable with it, because I can, you
know, I can't easily just train them.
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:They've got to sit there and
they're not allowed to move.
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:Nathan Dunleavy - The Yappy Hour: Oh,
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:Sue: But I don't think that
we should be doing that.
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:It's one of those, just because
we can, doesn't mean we should.
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:Nathan Dunleavy - The Yappy Hour: Yes.
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:Sue: I'd much rather do use positive
reinforcement techniques and counter
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:conditioning to teach them that grooming
is not scary and it's not something
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:they've got to sit there and tolerate.
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:So I mean, I must admit,
there's quite a few of my dogs.
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:My canine clients, I don't
bath, either the pet parents
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:bathed them the day before.
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:And I've got a few, I've got a
few that still cannot be bathed
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:at all, even by the parents.
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:Nathan Dunleavy - The Yappy Hour: Mm.
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:Mm.
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:Sue: so I know it's frowned upon to use
your scissors and blades on a dirty dog.
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:But at the end of the day, it
doesn't really matter for me
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:because my son's a blade sharpener.
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:So I just.
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:Give my blades to him afterwards.
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:I do keep my older blades for
those, and scissors for those,
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:for scissoring and flipping dogs
that have not been bathed first.
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:But yeah, my son's a
sharpness, so I don't have to
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Sue: worry about that.
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:So,
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Oh, but even better to have someone
in the family that can do it for you.
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:Sue: absolutely,
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:Nathan Dunleavy - The Yappy Hour:
and it would be the worst thing with
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:a nervous or anxious or sensitive.
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:dog, you know, to make the, it's
quite a stressful experience going
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:to the groomers anyway, like the
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:Sue: absolutely.
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:Nathan Dunleavy - The Yappy Hour: So
the worst thing would be to do is to
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:make that experience more stressful.
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:So you want to make them feel
comfortable and, and, you know, as,
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:as relaxed as it can, because it
must be quite a scary thing for them.
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:Sue: I'm, I'm convinced it is, you know,
it's, as somebody that has suffered from
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:panic attacks in the future about, in the
past, about the smallest little things,
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:I can understand how they feel, even when
it's, I mean, we, we know as groomers,
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:what we're doing is, is safe, you know,
the dogs are safe with us, but it doesn't
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:matter to the dog if they perceive
it as being scary, it doesn't matter.
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:Nathan Dunleavy - The Yappy Hour: mm,
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:Sue: You know, what we're trying to do,
if they still perceive that, that task
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:as being scary, they're going to react
in the same way as if it's a real threat,
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:rather than just a perceived threat.
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:So
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:Nathan Dunleavy - The Yappy Hour: yeah,
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:Sue: I think that's what we've got to
start understanding a little bit more in
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:the grooming industry, that a dog will
react the same way, irrelevant of whether
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:it's a real threat or a perceived threat.
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:The same as we do, really, isn't it?
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:You know, there's There's lots of things
we're scold of that's completely, you
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:know, it's only a perceived threat.
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:It's not a real threat, but we, our
nervous system acts the same way.
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:So,
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:Nathan Dunleavy - The Yappy Hour:
or flight sort of,
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:Sue: absolutely.
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:Nathan Dunleavy - The Yappy Hour:
way of, way of dealing with it.
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:Yeah, and I totally relate
to what you're saying.
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:I, I suffer really badly
with severe anxiety.
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:So, you know, you know, for a dog to
be, you know, put in that situation.
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:Sue: And it's not like
you can talk to them.
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:Like, you know, if you, if I was
with you and you were having an
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:anxiety attack, I can talk to you and
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:Nathan Dunleavy - The Yappy Hour: exactly.
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:Sue: you feel better.
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:You can understand what I'm saying, but I
don't quite understand what we're saying.
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:So,
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:Nathan Dunleavy - The Yappy Hour:
no, no, it's all about just making
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:them as comfortable and, you know,
as relaxed and safe as possible.
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:I love, I love the approach and I've been
so looking forward to talking to you.
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:There's
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:Sue: God bless you.
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:Nathan Dunleavy - The Yappy Hour:
much to speak about.
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:So.
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:Consent based grooming is still
a fairly, sort of, niche concept.
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:Sue: is, yeah.
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:Nathan Dunleavy - The Yappy Hour:
you, do you face any resistance
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:or, or did you face any resistance
or scepticism when you started?
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:Sue: Yeah, and I still, we'd
still do to a certain extent.
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:It's a lot of groomers consider
us a bit airy fairy, you
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:know, a bit of snooze like.
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:Nathan Dunleavy - The Yappy Hour:
like dub trainers, you know,
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:Sue: yeah, you know.
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:Nathan Dunleavy - The Yappy Hour:
reinforcement dub trainers.
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:Sue: I really think there's
some of the resistance is that,
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Sue: some groomers feel that we're saying,
Oh, you're, you're cruel to the dogs.
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:You're, you know, you're,
you're being harsh handling.
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:And it's not that at all.
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:It's, it goes back to the dog
thing, you know, being scared.
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:Irrelevant of whether it's a scare.
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:We think it's a scary thing or not.
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:And in groomers training.
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:There's very little information
about body language.
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:Yeah, I, when I, when I'd finished
my T Touch training when I became
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:a level one practitioner, it meant
I could deliver one day workshops.
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:So I used to deliver one day workshops
to the groomers and it was, it became
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:apparent really quickly that a lot of
groomers didn't know what calming signals
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:were, didn't understand body language,
didn't understand figure stacking.
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:So it's, I think if groomer training
included dog behaviour first, how the
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:system works, how the body language,
how they communicate through their
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:body as well, how we can communicate
through our bodies and understand
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:things like trigger stacking, I think.
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:grooming would become much safer for
both the dogs and for the groomers.
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:Nathan Dunleavy - The Yappy Hour: what's
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:Clay?
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:Sue: so I think that's, that's why
we've met resistance and I don't think,
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:I think a lot of groomers struggle
with understanding what consent
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:grooming is or holistic grooming.
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:Nathan Dunleavy - The Yappy Hour: Mm,
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:Sue: I've heard people say, oh,
they walk in the door, you ask if
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:they want to be groomed and the dog
say no, so you let them go home.
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:Well, it's not that at all, you know, what
consent grooming is for example, the most
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:common technique I use is table protocol.
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:I have my table down low, I sit
on a chair, because I'm lazy.
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:Nathan Dunleavy - The Yappy Hour:
Would be me.
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:Make the,
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:Sue: I've got a little set
of steps, of caravan steps,
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:and I've put carpet on them.
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:And I just,
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:Nathan Dunleavy - The Yappy Hour:
texture nice on their paws,
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:Sue: so it's just like carpet,
so it's like they're going
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:up the normal stairs at home.
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:And
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:Nathan Dunleavy - The Yappy Hour: Yeah,
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:Sue: I just train them to get onto
the table, and then they're allowed to
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:get off the table when they need to.
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:So,
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:Nathan Dunleavy - The Yappy Hour: mm,
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:Sue: you know, I've had a dog in this
afternoon, she stayed on the table
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:for 40 minutes, and then decided
she needed a five minutes break.
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:Nathan Dunleavy - The Yappy Hour: had
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:Sue: So, yeah, she just needed a break.
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:She went and had five minutes,
then come back on the table.
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:So when I'm on the table,
that means I can groom them.
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:That is their consent
for me to groom them.
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:When they get off the
table, I have to stop.
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:Nathan Dunleavy - The Yappy Hour:
yeah, yeah,
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:Sue: must admit, when I first tried
it I tried it on my protocol first.
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:I sat on the floor with my
friend and asked me to groom her
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:working cock up and where she'd
been taking them to be groomed.
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:They'd had to have two people to hold
him and he had to be muzzled and she
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:said, well, you try grooming him.
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:And I says, well, I'll try, but I'm
not going to promise because I won't.
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:use restraint.
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:So I thought
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:Nathan Dunleavy - The Yappy Hour: Silence.
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:Sue: away, did another one and he
just moved a little bit closer.
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:So I thought I'm actually gonna switch
my clippers on, see what he does.
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:Switched my clippers on, didn't move.
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:So I stroked him down the back, he didn't
move and actually managed to do two.
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:Stripes down his back clipping and he
got off the mat and I thought, that's
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:it, that's all I'm going to get done.
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:He went and looked out the window and
came back down and sat next to me again.
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:It just stunned me that
he chose to do that
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:Nathan Dunleavy - The Yappy Hour:
Yes, all about choice.
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:Sue: yeah, and I managed
to do a full groom on him.
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:Without any restraints, without the
muscle, without another person holding
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:him, just giving him that choice to get on
and off, checking in and out as he wanted.
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:And that was it.
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:I was a total convert then
to consent based grooming.
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Sue: It's
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:Nathan Dunleavy - The Yappy Hour:
all about working with
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:the dog in front of you.
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:I
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:Sue: is, yeah.
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Sue: And it's so much less
stressful for me as well because,
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:Nathan Dunleavy - The Yappy Hour: Mmm,
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:Sue: I was talking to somebody on
a podcast a few weeks ago and he
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:said, I think you're really brave
working with aggressive dogs.
387
:And I said, well, actually, I don't
work with aggressive dogs because
388
:they don't need to be aggressive.
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:Because if they feel threatened,
which is when that aggression comes
390
:in, they just get off the table.
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:Nathan Dunleavy - The Yappy Hour: exactly.
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:Sue: So,
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:Nathan Dunleavy - The Yappy Hour: Yeah.
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:Sue: you know.
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:Nathan Dunleavy - The Yappy Hour:
see how people probably a bit
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:threatened by it or a bit.
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:They just don't understand it.
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:Like you say, it's a bit like
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:Sue: Yeah,
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:Nathan Dunleavy - The Yappy Hour:
They don't really have like behaviour.
401
:It's a bit, it's a bit like
groomers, you know, so they
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:probably feel a bit threatened.
403
:And almost some groomers, and I'm
not being I don't mean to speak ill
404
:health, but you know, it's almost like
a conveyor belt getting them in and out.
405
:But it sounds like, you know, your
owners or pet parents, guardians,
406
:they, they've got dogs where they
know they, they're nervous, so they
407
:don't mind that it takes a bit longer.
408
:You may not even get the groom done.
409
:Sue: you know what?
410
:It doesn't take longer though.
411
:I,
412
:Nathan Dunleavy - The Yappy Hour:
No, right.
413
:Sue: I, I, I do, I do cockapoos
my bread and butter basically.
414
:I can do a cockapoo an hour and a half
415
:Nathan Dunleavy - The Yappy Hour: Right.
416
:Oh wow.
417
:Sue: because I'm not spending any time
for, and that's, and with them having
418
:breaks as well and just taking a groom
at their pace, and there's, you know,
419
:hour and a half for a cockapoo is pretty
standard, but it's because all the,
420
:all the work I put in at the beginning
to make them feel safe, to build their
421
:confidence, to do all the counter
conditions, desensitization, that's
422
:what takes the time at the beginning.
423
:But once I've done all that work and
worked out their individual plan.
424
:We just fall into a nice
pattern and routine and it's
425
:nice, nice and straightforward.
426
:Nathan Dunleavy - The Yappy Hour:
Brilliant.
427
:So we've already touched on it
a little bit, but moving on to
428
:our next section of consent based
grooming and why does it matter?
429
:So for those that might not be familiar,
could you just sort of break it down?
430
:What consent based
grooming actually means?
431
:Just a few steps.
432
:Sue: Yeah, so consent based grooming
is teaching the dog a technique
433
:so they can communicate to us.
434
:So, because we do, when we're
working with dogs, we do a lot
435
:of communicating to the dogs.
436
:We do a lot of handling, but we don't
give them much opportunity to say what
437
:they want and what they don't want.
438
:And they can't speak English or
whatever language the groomer speaks.
439
:So we need to teach them a
way of communicating to us.
440
:So, for example say table
protocol is my favorite technique.
441
:Nathan Dunleavy - The Yappy Hour: Yes.
442
:Sue: them to get onto the table.
443
:That's the first step.
444
:The second step is to teach
them when they're on the table,
445
:they're going to get touched.
446
:And I'm going to touch them with
grooming equipment, but they're
447
:allowed to get off the table.
448
:So when I'm first training them, I
like them to get on without food, but
449
:I will throw food on the floor to get
them to choose to go off the table.
450
:Nathan Dunleavy - The Yappy Hour: Sure.
451
:Sue: Sometimes I will use a
bit of food to make the table
452
:a really positive place to be.
453
:Nathan Dunleavy - The Yappy Hour: Yes.
454
:Sue: So the first step is really
teaching them on the table, you're going
455
:to get touched, you're going to get
groomed, off the table, that all stops.
456
:Nathan Dunleavy - The Yappy Hour: Yeah.
457
:Sue: that gives them a
way to communicate to me.
458
:Yes, I'm on the table.
459
:You can touch me.
460
:You can groom me or no, I'm off the table.
461
:Please don't come.
462
:Don't come near me with any equipment.
463
:Nathan Dunleavy - The Yappy Hour: Yeah.
464
:Sue: It's,
465
:it's one of those things you've really
got to see it, for it to sink in, how,
466
:how it, how it's done how it works.
467
:The same with the mat protocol when,
when they come and show me on the mat.
468
:Grooming will take place when they
get off the mat, grooming stops.
469
:I use a chin rest as well.
470
:Because
471
:Nathan Dunleavy - The Yappy Hour: Yeah,
472
:Sue: you know, particularly for dogs
that don't like having their face done,
473
:teaching them a chin rest, you can get
the face done much quicker than a lot of
474
:groomers will hold the chin fur, which
475
:Nathan Dunleavy - The Yappy Hour: yeah,
476
:Sue: obviously then
builds in more resistance.
477
:Nathan Dunleavy - The Yappy Hour: yeah.
478
:You are pre on that?
479
:Sue: Yeah, because dogs will be trying
pulling away so you get them up, but
480
:if you teach them just to put their
chin in your non grooming hand, you
481
:know, it might take a few goes to
really get them confident to do that,
482
:but after that, once they learn that,
that's one less stress for them because
483
:they know they've got that choice.
484
:I use place protocol.
485
:Quite often as well, so I groom a couple
of dogs in their own home and I've got
486
:one little dog that They've got three
steps from their hallway down to the
487
:lounge and he sits at the top of those
steps to be groomed So while he's sitting
488
:at the top of those steps, we groom him
because they use the same technique why
489
:I'm not there When if that's enough,
he'll move away from the top of the steps.
490
:So it's really
491
:Nathan Dunleavy - The Yappy Hour: Mm.
492
:Sue: message to me or whoever's
grooming him that Top of the
493
:stairs, grooming takes place, away
from the stairs, grooming stops.
494
:Nathan Dunleavy - The Yappy Hour: Yeah.
495
:Sue: They
496
:Nathan Dunleavy - The Yappy Hour: that
497
:Sue: get it, the dogs get
it a lot quicker than we do.
498
:Nathan Dunleavy - The Yappy Hour:
Yeah, always the way.
499
:Oh, brilliant.
500
:That's, that's great.
501
:Thank you.
502
:So in terms of a dog's emotional and
physical state, how would you assess
503
:that before you start a grooming session?
504
:Oh,
505
:Sue: physical obviously.
506
:Because I'm a TTouch practitioner, we
are always taught to make observations
507
:before we start working on dogs.
508
:You know, have a look at the coats,
you know, changing coat patterns
509
:can indicate things like tension.
510
:And I've actually just completed a Galen.
511
:Nathan Dunleavy - The Yappy Hour:
I've been hearing some,
512
:Sue: Yeah, they do.
513
:Nathan Dunleavy - The Yappy Hour:
some stuff about this.
514
:Sue: Yeah, you have to have it.
515
:I'll send you the link for it.
516
:I've just done a it's a six hour
online session face to face on
517
:the online sort of thing and it
goes through what's good posture.
518
:What's what to look for for not
faults in posture, but what's
519
:what's normal and what's not normal.
520
:Nathan Dunleavy - The Yappy Hour: Yeah.
521
:Sue: and it was, I found it really
interesting, really, really, it's
522
:just added another layer to me.
523
:Then there's a degree you can go on
to do, a diploma you can go on to
524
:do, but that takes three years and
525
:Nathan Dunleavy - The Yappy Hour: Yeah, I
526
:Sue: yeah, I'm not sure I'm
quite in that platform yet.
527
:Nathan Dunleavy - The Yappy Hour:
yeah, a colleague you might, you might
528
:know, Deb Betts, I think she's doing
529
:Sue: Oh, Debbie?
530
:Yeah.
531
:No, no, Debbie.
532
:Really?
533
:Well.
534
:Yeah, she's doing the, the
diploma, isn't it fair?
535
:Nathan Dunleavy - The Yappy Hour:
oh, she's doing the deflating
536
:rights, but there is
537
:Sue: Yeah.
538
:Nathan Dunleavy - The Yappy Hour:
like you say, like a, like a
539
:taster course or something.
540
:Sue: They do a couple of taster courses.
541
:So they do, they do one that's just like
a, I think it's 20 pound and it's just an
542
:hour and a half or something like that.
543
:And it's just basically shows you what's,
what's a good position and what's the,
544
:you know, weight and starts, starts
pay more attention to your own dog.
545
:I just finished that yesterday, so,
but I do always pay attention when
546
:the dogs come in, see, you know,
whether, whether they're limping, and
547
:to be fair, I also do ask guardians if
they've been fine since the last session
548
:whether they've had any health issues,
549
:Nathan Dunleavy - The Yappy Hour: yeah.
550
:Sue: so I mean, groomers have more
hands on experience of dogs than
551
:any other canine professional,
you know, to be quite honest.
552
:So yeah, so I always do look at
them physically when they first
553
:come in to make sure they've,
they've not got a leg hanging off.
554
:Nathan Dunleavy - The Yappy Hour:
you imagine?
555
:Remind us, Sue, of the name
of that, because I can't, I, I
556
:struggle with the name of it.
557
:Is it Galen?
558
:Sue: Galen.
559
:Yeah, G A L E N.
560
:L E N,
561
:Nathan Dunleavy - The Yappy Hour:
Yeah, just Galen
562
:Sue: Galen Myotherapy.
563
:Nathan Dunleavy - The Yappy Hour: the one.
564
:Sue: Yeah,
565
:Nathan Dunleavy - The Yappy Hour:
Thank you.
566
:Brilliant.
567
:So,
568
:Sue: and then from.
569
:Nathan Dunleavy - The Yappy Hour:
Oh, go on,
570
:Sue: Oh, sorry.
571
:From an emotional point of view,
I'll just be watching body language,
572
:Nathan Dunleavy - The Yappy Hour: yes.
573
:Sue: you know
574
:Nathan Dunleavy - The Yappy Hour:
language.
575
:Sue: you know, and how happy they are,
you know, whether they're, I'm having
576
:to drag them in from the gate, which I
577
:Nathan Dunleavy - The Yappy Hour: No,
578
:Sue: rarely have.
579
:Yeah, there's no dragging involved at all.
580
:And yeah, I mean, I think that's, that's
one of the best bits of the job, you
581
:know, I'm go, go most, I have about
50% pet parents stay, which is quite
582
:different to a lot of the groupers,
583
:Nathan Dunleavy - The Yappy Hour: yes
584
:Mm,
585
:Sue: stay, I go and meet them at the
gate and I'd say 95 percent of those,
586
:I'll open the gate and they come
running straight through into my salon.
587
:I think there's just one,
588
:Nathan Dunleavy - The Yappy Hour: Yeah,
589
:Sue: he gets a little bit
waylaid, shall I say, Lisbon's.
590
:You know you spend hours
walking around the garden.
591
:Nathan Dunleavy - The Yappy Hour: yeah I'm
big on all pet parents, pet professionals
592
:doing understanding body language.
593
:Like my team cause I've got a dog
walking business and my team all do like
594
:a understanding canine body language
workshop in the first few months of coming
595
:Sue: Yeah.
596
:Nathan Dunleavy - The Yappy Hour: And
when I used to teach puppy classes in
597
:person, I'd talk about it to pet parents.
598
:But I'm very big on even them doing that.
599
:Research even before
they get a doctor learn.
600
:It's all about education around
601
:Sue: It certainly is.
602
:Yeah.
603
:Nathan Dunleavy - The Yappy Hour: Yeah.
604
:Sue: In my book, the Guardian's
version of the book, it talks about
605
:calming signals and body language.
606
:So does the Guardian's version.
607
:So they all get a copy of that when they
first start bringing the book to me.
608
:So they can understand about body
language and trigger stacking.
609
:Because I think it's just important
for the Guardians to understand that.
610
:It's just for me to understand that.
611
:Thanks.
612
:Nathan Dunleavy - The Yappy Hour:
glad you touched on your book.
613
:Cause I do have it, but it's
actually downstairs in my bookshelf.
614
:But, I do need to I do need to, I've
got so many books I need to read.
615
:It's terrible, but I need to, I need to,
I'm making a conscious effort to start
616
:reading more this year, but I need to
read your book, but let's just tell our
617
:listeners about your or I didn't know
there was, I think, I know there's one,
618
:I didn't know there was a guardian and a,
619
:Sue: There's three versions.
620
:There's,
621
:Nathan Dunleavy - The Yappy Hour: wow.
622
:Sue: Yeah, so there's taking
the girl out of grooming your
623
:dog, which is for pet parents.
624
:There's taking the girl out
of the grooming salon, which
625
:is for grooming professionals.
626
:And then there's introducing
your puppeteer girl as grooming.
627
:So that's the new puppy guardians
teach them so that they can do a
628
:lot of the work term before they
take them to a grooming salon.
629
:So that when they, for the puppies
go for the first session, they
630
:know some things to expect.
631
:Nathan Dunleavy - The Yappy Hour:
We're, we're touched on that a
632
:bit in the, in the episode about
633
:Sue: Yeah.
634
:Nathan Dunleavy - The Yappy Hour:
puppies used to it and decentralization.
635
:Now I'm going to have to
check what version I've got.
636
:I remember seeing, being in one
of your groups and a bit being
637
:posted, but I'm going to have
to check which version I've got.
638
:Sue: They've all got
different dogs on the front.
639
:Nathan Dunleavy - The Yappy Hour:
yeah, I've got it.
640
:After this, after this, I'm going to check
and make sure I've got the right one.
641
:So many pet parents worry about their
pups feeling stressed at the groomers.
642
:What are some of the key things
that you do differently to
643
:make it a positive experience?
644
:Sue: So I, as I say, about 50 percent
of my pet parents stay anyway, so they
645
:can completely observe whilst they're
there, they can see how their pets are,
646
:and I find in the mean that the dogs
do better with the parents, the pet
647
:parents there, with their person there,
648
:Nathan Dunleavy - The Yappy Hour:
Yeah, yeah.
649
:Sue: and I think some of that's down
to, because sometimes when you're
650
:working one to one with a dog In
grooming, it can come a bit intense
651
:for the dog because she's just
652
:Nathan Dunleavy - The Yappy Hour: mm,
653
:Sue: on that dog.
654
:Whereas if the guardians are
there, I spend some of the time
655
:talking to the guardians as well.
656
:And it sort of takes the focus off the
dog a little bit, you know, I am obviously
657
:concentrated on the dog to groom it.
658
:But it gives, you know, it just makes it
a little bit less intense for the dog.
659
:And it gives me somebody to talk
to because I do work on my own.
660
:And also, with having the pet parent
there, I can talk to the pet parent.
661
:Oh, did you see that?
662
:What he did there?
663
:And, oh, I think this leg's a little
bit, you know, in an odd position.
664
:And then I get more information
about how they are at home,
665
:what they do on a daily basis.
666
:And that all feeds into how I can
adapt the groom to suit each dog.
667
:But I think we're not one house.
668
:When new dogs come to me, I do ace
free work for the first session.
669
:So, I put things like licky mats
down, sniffle mats bits of old
670
:Nathan Dunleavy - The Yappy Hour: that.
671
:Sue: carpets, anything I've got sort of
laying about, and then I put different
672
:treats on them, licky stuff they can lick.
673
:And that's all I do the first session.
674
:So they come into the salon, And they're
allowed to just do that free work.
675
:I don't touch them.
676
:They get to hear the, some of the noises.
677
:The, the, the, the everyday
noises in my salon.
678
:Like I've got a tree next to my
cabin and I get a lot of pigeons
679
:walking up and down the top.
680
:So they'll, they'll hear those.
681
:They'll hear my dogs barking in the house.
682
:They get to know my voice and the
smell of me and the smell of the salon.
683
:And while, getting used to all this while
they're doing free work and the calm,
684
:it starts to build up a really positive
experience for them straight away.
685
:And then I just build on that over
the next three or four sessions of
686
:doing a little bit more each time.
687
:So by the time I need to groom
them, they know me really well,
688
:they know my salon really well,
they're comfortable, they feel safe
689
:Nathan Dunleavy - The Yappy Hour: good.
690
:Sue: and that's off the
691
:Nathan Dunleavy - The Yappy Hour:
important.
692
:Sue: battle.
693
:Nathan Dunleavy - The Yappy Hour:
That's important.
694
:So just for our listeners that don't know
what ACE stands for, that's Animal Centred
695
:Education ACE Free Work, and the wonderful
Sarah Fisher so another little reveal,
696
:Sarah is coming on to the Yappy Hour
697
:Sue: That's
698
:Nathan Dunleavy - The Yappy Hour:
So I I can't, I can't wait for, to
699
:have Sarah while we're just in the
process of getting her booked in.
700
:So yeah, Ace Freeway is definitely
something that's worth looking into.
701
:Do you think that traditional, a
bit controversial, do you think that
702
:traditional grooming environments
could contribute to anxiety in dogs?
703
:Sue: Absolutely.
704
:And again, it all comes back
down to this not feeling safe.
705
:If you don't feel safe somewhere,
706
:Nathan Dunleavy - The Yappy Hour: yes.
707
:Sue: adds to the stress.
708
:And it, again, it's not as the
groomers are harsh handling.
709
:It's just being in a strange
environment with strange people,
710
:strange smells and sounds.
711
:It's, it's like, you know, I also
liken it to us, us going abroad, not
712
:knowing anybody there, my own, and we're
just pushed into a room with complete
713
:strangers talking a different language.
714
:And then they start touching us and
moving us from one seat to another.
715
:And, you know, your brain's exploding.
716
:You don't know where the toilet is.
717
:Nathan Dunleavy - The Yappy Hour:
different smells and
718
:Sue: Yeah,
719
:Nathan Dunleavy - The Yappy Hour:
and yeah.
720
:Sue: you don't know the protocols of
that where you go and you don't know
721
:what you should be doing, what you
shouldn't be doing, you don't know
722
:what they're going to do to you next.
723
:So your nervous system will just be going
724
:Nathan Dunleavy - The Yappy Hour:
put yourself in the shoes of the dog.
725
:Sue: absolutely.
726
:Yeah.
727
:So
728
:Nathan Dunleavy - The Yappy Hour:
You won't like it.
729
:Sue: it's not that the groomers
are being harsh or doing anything.
730
:But it's just that lack of understanding
that really the dogs need to feel
731
:safe before you start grooming them.
732
:And that doesn't happen a lot.
733
:You know, many dogs, they get taken
to a salon for the very first time.
734
:And immediately they're put onto
a table or put into the bath.
735
:And they have all this strange stuff.
736
:Dogs don't know how to be groomed, you
know, they're not born knowing how to
737
:be groomed other than the parents, you
know, the canine parents cleaning them
738
:and that's the natural way of grooming.
739
:And then all of a sudden
740
:Nathan Dunleavy - The Yappy Hour: Yeah.
741
:Sue: salon with all this stuff
going on with them with a complete
742
:stranger, somebody they don't
understand or know, there might be
743
:other dogs in the salon barking.
744
:It's a lot.
745
:So I definitely think even, even
one to one when I first started to
746
:grooming, I wasn't quite particular
what clients to take on now.
747
:They've got to want, they've got
to want my particular skills.
748
:Nathan Dunleavy - The Yappy Hour: Mmm.
749
:Sue: I don't, if somebody rings before,
I want my dog grooming tomorrow.
750
:Can you do it?
751
:They're not the client for me.
752
:But, you know, when I used to take
those sorts of dogs, any dog on, I'd
753
:get, they'd get, get, oh the fine being
groomed, the, the groomer says the fine.
754
:Nathan Dunleavy - The Yappy Hour: Of
755
:Sue: And then, and then you'd sort of
get the dog in the bath and the dog's
756
:freaking out, or throwing calming
signals at you right, left and centre.
757
:And it, and it's.
758
:It's a bit upsetting that, because I
don't want to criticise other groomers,
759
:you don't, I didn't know things years
ago, you don't know what you don't know.
760
:So
761
:Nathan Dunleavy - The Yappy Hour: Yes.
762
:Sue: I think the groomer training
lets a lot of groomers down if body
763
:language and dog behaviour was taught
in groomer training, then the groomers
764
:would know what I know, basically,
765
:Nathan Dunleavy - The Yappy Hour:
Definitely.
766
:Sue: I've just put a new
dog on started yesterday.
767
:They probably did a
free work yesterday and.
768
:The guardian says, Oh, she's
fine in the bath and being dried.
769
:And automatically now put a question
mark over that is she really, you
770
:know, so she won't get bath for a
few weeks yet, a few sessions yet.
771
:So be interesting how calm she
and relaxed she is in the bath.
772
:Nathan Dunleavy - The Yappy Hour: Mmm.
773
:Sue: Yeah, it's, it's just a bit sad
that if the groomers had more dog
774
:behaviour knowledge, they couldn't,
because some of the things you can,
775
:it's quite easy to adapt some things
that takes a lot of stress away.
776
:For example, doing that first session,
instead of bathing them and drying them
777
:and, trimming them on the first session.
778
:If you've just had a session where they
just were able to explore your salon,
779
:Nathan Dunleavy - The Yappy Hour: Yeah.
780
:Sue: Many groomers, most groomers,
in fact, stand up grooming.
781
:So they've got the table
probably three foot high.
782
:When you think, you know, you're one
of your toy poodles put on a three
783
:foot high table, that's extremely high.
784
:For a toy poodle, isn't it?
785
:Or for any dog.
786
:And then they've got the safety aids on.
787
:So they might have a safety around
the neck and one on the belly.
788
:If they've never had those on
before, again, that's quite scary.
789
:And then
790
:Nathan Dunleavy - The Yappy Hour: alien.
791
:Sue: Then they start getting
brushed and touched and moved
792
:around by a complete stranger.
793
:And I think, you know, so what I've
done, because I have my table low,
794
:I don't need to use the safety aids.
795
:So the dogs are totally free on my table.
796
:So I've taken my H bar off,
so, because I don't need it.
797
:So the dogs have got complete
freedom to move around.
798
:And that takes a lot of stress out for.
799
:For some dogs as well.
800
:I don't use muzzles because I
don't, mainly because I don't
801
:need to because If the dog gets
stressed, it just gets off the table.
802
:So
803
:Nathan Dunleavy - The Yappy Hour: Yeah.
804
:Yeah.
805
:Sue: you know, there are lots
of things that groomers can do.
806
:I mean, one of the biggest things I would
say, if any groomers are listening and
807
:you want to think about things that reduce
stress in the salon, simply changing from
808
:a noose or a collar around the neck to
a harness type restraint or safety aid
809
:can make a massive difference in itself.
810
:Because with a a harness type on,
they've got a better sense of balance.
811
:It's more central rather than being all
the three straight being in one place.
812
:It's more,
813
:Nathan Dunleavy - The Yappy Hour: Yeah.
814
:Sue: So just changing to a harness type
and a lovely, lovely lady whose business
815
:is Just Think Dog has just designed
a grooming harness, which is amazing.
816
:Yeah, specifically for grooming, so,
yeah, so simply by changing from that
817
:collar and belly strap to a harness
makes a massive difference lowering your
818
:table can make a big difference as well.
819
:There's, there's lots of
little things you can do that
820
:Nathan Dunleavy - The Yappy Hour: Yeah.
821
:Sue: add up to a lot.
822
:Nathan Dunleavy - The Yappy Hour:
Definitely.
823
:Thank you.
824
:So just moving on to some of our common
grooming challenges and solutions.
825
:What's one of the biggest
struggles dog parents have?
826
:Sorry.
827
:One of the biggest that dog
parents have is getting their
828
:dog to tolerate brushing at home.
829
:Do you have any top tips for this place?
830
:Sue: there's a couple
of things you can do.
831
:I also encourage new puppy guardians
when they want to brush the puppy.
832
:Put a licky mat on the floor, or
wherever they're going to groom.
833
:Make it a consistent place where you
do your grooming, so the puppy knows
834
:when it's in that place, that's when
grooming is going to take place.
835
:So it already, it builds up that
this, this is what happens here.
836
:So don't make it their dog bed,
don't make it somewhere that
837
:they're really fun, rewarding.
838
:Just make it a nice quiet
place that you can groom them.
839
:Put a licky mat on the floor.
840
:Or the Lip and Calm one that Pet
Remedy have just bought out, which,
841
:which got suckers all over the back.
842
:I don't know if you've seen it.
843
:So you can stick it to
windows, side of cupboards.
844
:Nathan Dunleavy - The Yappy Hour:
yeah, the
845
:Sue: it sticks everywhere,
even if you don't want it to.
846
:So you can put, yeah, you can
put it in the bath as well and it
847
:sticks really well to the bath.
848
:And why stick it?
849
:The puppy's licking away.
850
:Just gently start the brush or comb
or do whatever you need to do while
851
:they're doing something positive.
852
:So it makes that easier.
853
:When I first started grooming I
had, I knew this lady a long time.
854
:I knew her from agility with her
previous dog and my previous dogs.
855
:And she bought her little Shih Tzu
to me and the poor dog was lifted.
856
:So I shaved him off completely brought
him back six weeks later and matted again.
857
:And I said, look, why
aren't you brushing him?
858
:She says, well, I have to pin him down
to brush him and he doesn't like it.
859
:So I thought we've got to find a way that
she can brush and he's got some power.
860
:So we came up with this technique
called, I call tooth brushing.
861
:And I said, right.
862
:Shaved him.
863
:When you're sitting watching the TV, just
get the brush out, do one stroke on him,
864
:then watch what he does, does he move
away, does he show you a calming signal,
865
:because you know about calming signals.
866
:As if, if not, do two brushes
and then watch what he does.
867
:If he moves away, just let him move away.
868
:If he shows you a calming
signal, just stop for a little
869
:while and then try again.
870
:And this is what she did.
871
:She gradually was able to do four or
five brushes and then he'd move away.
872
:But then a bit later
on, she'd do a bit more.
873
:And then we found when she brought
him back six weeks later, he was
874
:just a bit matted on his legs.
875
:But his torso, which had
previously been matted, was.
876
:Completely matte free.
877
:And by the 12 week mark, she brought
him back and he wasn't matted at all,
878
:apart from the odd tag here and there.
879
:And that's still how she brushes him
now, you know, if he moves away, she
880
:stops and waits for him to come back.
881
:Nathan Dunleavy - The Yappy Hour: Yeah.
882
:Sue: Now she's, it's rare
he comes with a mat now.
883
:The only time she, poor lady had
surgery for cancer last year and
884
:there were a couple of times where
he got a few more mats than usual.
885
:But you know what?
886
:I totally understand that you probably
haven't got the MNV2, the brushing.
887
:So
888
:Nathan Dunleavy - The Yappy Hour: Yeah.
889
:Sue: You know, did what we usually
do, I just cut the mats out and sorted
890
:him out and then she brought him
back and now she's, she's recovered.
891
:We're back into the routine of
him not, not being matted at all.
892
:So there are, there are,
893
:Nathan Dunleavy - The Yappy Hour:
That's funny.
894
:Sue: sorry, go on.
895
:Nathan Dunleavy - The Yappy Hour:
Yeah, go on.
896
:funny because our next question
is about matting, but yeah, go on.
897
:Sue: Yeah.
898
:So, you know, there's usually a reason
why people are not brushing their dogs.
899
:So I always like to take the time
to ask them why, because it might
900
:be they're using the wrong brush,
they're using the wrong technique.
901
:Nathan Dunleavy - The Yappy Hour: hmm.
902
:Sue: I've got a friend that has got really
bad arthritis in her hand, so brushing is
903
:Nathan Dunleavy - The Yappy Hour: yeah.
904
:Sue: So if we can understand the
difficulties people are having,
905
:we can find solutions for them.
906
:Nathan Dunleavy - The Yappy Hour:
Definitely.
907
:Yeah.
908
:so talking about continuing matting,
there's some breeds that seem to turn
909
:into walking velcro pads overnight.
910
:What should pet parents do and
avoid when dealing with matting?
911
:Mm hmm.
912
:Sue: Okay, so the best thing to do if
you've got a dog that's matted, if you're
913
:pet is matted, take it to a groomer.
914
:There's some breeds that can't be
clipped off or shouldn't be clipped off,
915
:but I think we'll discuss that later.
916
:So if you've got like a Shih Tzu
or a Cockapoo wall coated dogs
917
:that can be clipped, just take it
to the groomer, get it completely
918
:shaved off, start from scratch.
919
:I also advise my pet parents
to go for a length that they
920
:can manage in between grooms.
921
:So most of my clients
do choose to go short.
922
:I've had a milieu I've had in
this afternoon, her guardian likes
923
:to keep her a little bit fluffy.
924
:But she brings it in every four
weeks, so she can maintain that
925
:coat, that length in between grooms.
926
:So most cockapoos come every six weeks
927
:Nathan Dunleavy - The Yappy Hour: Mm.
928
:Sue: so instead of coming every six weeks,
she comes in every four weeks, just so
929
:she can maintain that little bit of fluff.
930
:So.
931
:Always go for a length that you can
maintain without portering your dog.
932
:I live in quite a rural area, so I get a
lot of dogs that spend a lot of time in
933
:wet fields particularly at the moment.
934
:So, again,
935
:Nathan Dunleavy - The Yappy Hour: man.
936
:Sue: in fields, go for a shortcut.
937
:It's much easier.
938
:So, yeah, again, most of mine are
taken short because they want to
939
:go in the fields and they want to
spend hours brushing out matting
940
:and pitholes and all sorts.
941
:Not technically, well it is
sort of technically related,
942
:Nathan Dunleavy - The Yappy Hour: Yeah.
943
:Yeah.
944
:Yeah.
945
:Sue: out the twig, I
immediately can cut that.
946
:Either through the branch, through the
twig, and pull it out so it doesn't get
947
:raveled up and cause a mat, or, you know.
948
:If it's really embedded into the
fur, I'll just cut the fur out.
949
:And I can do that immediately
rather than an hour later when
950
:we're at home, when it's already
started to cause that big mat.
951
:So yeah, really go for a length
that you can cope with that's
952
:practical for your dog's life.
953
:If it doesn't enjoy being
brushed, go for a short style.
954
:Nathan Dunleavy - The Yappy Hour: Yeah.
955
:Sue: And then just maintain it.
956
:And if, if you have got a dog with
a difficult coat to maintain, go,
957
:go to the grooms more frequently,
958
:Nathan Dunleavy - The Yappy Hour: Yeah.
959
:Sue: you know, because
they will be able to
960
:Nathan Dunleavy - The Yappy Hour: Makes
961
:Sue: the coat in between grooms for,
you know, in, because I know some
962
:groomers, some people decide to go I
have, say, a groom every three weeks,
963
:but one time it's just a mini groom
and the next time it's a full groom.
964
:So I used to do one, she'd come
every three weeks and she'd have a
965
:bath and just to tidy up and then
the three weeks later she'd be back
966
:again and she'd have a full groom.
967
:So some groomers will offer that
for you as well, especially if you
968
:can't maintain six weeks, you know.
969
:just a better option than leaving
it six weeks and then being
970
:fully matted six weeks later.
971
:Nathan Dunleavy - The Yappy Hour: Yeah.
972
:Brilliant.
973
:What would you say like the
biggest mistake that owners or
974
:pet parents unknowingly make
when it comes to grooming?
975
:Mm.
976
:Mm.
977
:Mm.
978
:Sue: I think it is this.
979
:I've got to get this done.
980
:So I'm just going to hold on to
his collar and get it brushed,
981
:get him brushed or her brushed.
982
:And then course you had
it, you had in that.
983
:If you don't know how to brush properly
either, that just makes it even worse
984
:because a lot of people will just brush
the top layer of the dog and then It looks
985
:like they're not matted, but then when you
get to the base of the fur, it's pelted.
986
:So it's really important if you've
got a long coated dog that you
987
:part the fur, then brush out from
the root right down to the end.
988
:Keep brushing like that,
then re part the fur again.
989
:So that you've, you get down to the
skin every time, not brushing the skin,
990
:obviously, but you brush from the root
outwards, and then when you've brushed
991
:them all over, go through with a comb
to make sure there's no mats, but just
992
:brushing the top layer, you're just going
to get the pelting, and that's when they
993
:have to go really, really short, and
it's really uncomfortable for the dog.
994
:Nathan Dunleavy - The Yappy Hour: Right.
995
:Right.
996
:Brilliant.
997
:So, moving on to the emotional and
physical impact of grooming people often
998
:see grooming as just an aesthetic thing,
but does, how does proper grooming
999
:impact a dog's overall well being?
:
00:49:55,705 --> 00:49:58,845
Sue: It all does come down to the
matting, to be quite honest, you
:
00:49:58,845 --> 00:50:03,925
know, if your dog gets matted, it
doesn't work, the coat doesn't work
:
00:50:03,925 --> 00:50:08,735
properly how it's supposed to work, it
doesn't protect the skin, it doesn't
:
00:50:08,735 --> 00:50:13,805
protect the because strangely enough,
you know, dogs, dogs fur is designed
:
00:50:14,005 --> 00:50:16,175
to protect them from the elements.
:
00:50:16,765 --> 00:50:17,105
So,
:
00:50:17,154 --> 00:50:17,854
Nathan Dunleavy - The Yappy Hour: Mm.
:
00:50:18,125 --> 00:50:20,785
Sue: if your dog's coat is
matted, it's not going to
:
00:50:20,815 --> 00:50:22,265
protect them from those elements.
:
00:50:22,275 --> 00:50:23,745
So, the.
:
00:50:23,975 --> 00:50:25,475
It's particularly worse in summer.
:
00:50:25,475 --> 00:50:30,835
So if you say we've got a matted poodle
or cockapoo, what happens is if it's a
:
00:50:30,835 --> 00:50:36,645
really hot day, the coat will absorb all
that heat and then keep that heat onto the
:
00:50:36,645 --> 00:50:41,335
skin and not let any air flow through it.
:
00:50:41,485 --> 00:50:46,265
Whereas if it's nice and brushed
out, that acts as a protector against
:
00:50:46,265 --> 00:50:51,280
the sun, the fresh airs that can go
between the foot, the piece of the fur.
:
00:50:52,305 --> 00:50:57,195
And it keeps the skin much cooler,
so it's protecting the dog's skin.
:
00:50:57,835 --> 00:51:01,485
So yeah, dogs have particular
coats for a reason.
:
00:51:02,515 --> 00:51:08,735
So like a Labrador, a Labrador that
was bred originally to retrieve,
:
00:51:09,805 --> 00:51:12,225
you know, particularly in water.
:
00:51:12,775 --> 00:51:18,525
Their coat is Texts, you know,
the water just drips off them
:
00:51:18,755 --> 00:51:20,195
unless they're in there forever.
:
00:51:20,845 --> 00:51:23,155
Have you ever tried to wet a spaniel?
:
00:51:24,235 --> 00:51:27,425
If you've ever tried to wet a
spaniel, you'll know that their
:
00:51:27,425 --> 00:51:29,575
coat is quite water resistant.
:
00:51:30,025 --> 00:51:34,215
And that's because, you know,
their job was to be out in
:
00:51:34,215 --> 00:51:35,805
the fields all day flushing.
:
00:51:36,385 --> 00:51:39,345
So if it was chucking it down a rain,
you didn't want your dog soaking.
:
00:51:39,345 --> 00:51:41,515
So the coats are designed for a purpose.
:
00:51:42,915 --> 00:51:47,885
You know, and keeping them in,
in the condition to achieve that
:
00:51:47,885 --> 00:51:50,235
purpose is what we need to be doing.
:
00:51:52,119 --> 00:51:52,639
Nathan Dunleavy - The Yappy Hour:
Pretty good.
:
00:51:53,629 --> 00:51:57,239
do you think dogs can actually enjoy
being groomed once it's done right?
:
00:51:57,239 --> 00:51:59,635
Oh, wow.
:
00:51:59,635 --> 00:52:00,834
Yes.
:
00:52:01,115 --> 00:52:05,645
Sue: as a puppy in the correct
way, I think some dogs do enjoy it.
:
00:52:05,645 --> 00:52:12,135
Going back to when my aunt gave me my
toy poodle, she had miniature poodles.
:
00:52:12,695 --> 00:52:15,905
She had three miniature poodles
of her own and she had one.
:
00:52:16,390 --> 00:52:21,770
She had a beautiful white one and this
dog, honestly, I used to watch her
:
00:52:21,770 --> 00:52:26,570
grooming it and when it came to doing
it, she used to paint her nails and
:
00:52:26,720 --> 00:52:32,300
she would literally sit with her paw
held out to have her nails painted, but
:
00:52:32,320 --> 00:52:38,380
again, no restraints, free movement,
and she always looked really glamorous.
:
00:52:38,380 --> 00:52:41,810
You could imagine her walking around
France with a little handbag on her
:
00:52:41,810 --> 00:52:46,315
paw, you know, strutting her stuff,
and you could tell that she loved it.
:
00:52:46,565 --> 00:52:51,725
She enjoyed the attention, so I think
yes, if it's introduced properly, it's
:
00:52:51,735 --> 00:52:54,815
stress free, then dogs can enjoy it.
:
00:52:55,345 --> 00:53:00,125
Unfortunately a lot depends on
the dog's temperament as well.
:
00:53:00,465 --> 00:53:05,115
Dogs with anxiety Rethought
guarding actually is closely
:
00:53:05,115 --> 00:53:07,535
linked to body handling issues.
:
00:53:08,550 --> 00:53:13,360
So, many of the dogs I groom also
have resource guarding issues as well.
:
00:53:14,670 --> 00:53:18,070
And I suppose it's just their way
of resource guarding their body.
:
00:53:19,000 --> 00:53:19,430
So
:
00:53:19,660 --> 00:53:20,120
Nathan Dunleavy - The Yappy Hour: Yeah.
:
00:53:20,297 --> 00:53:24,107
Sue: yeah, so I do think it's possible
for some dogs to enjoy being groomed.
:
00:53:24,157 --> 00:53:27,267
I've got a few dogs that I've
groomed since they've been a puppy.
:
00:53:28,087 --> 00:53:32,777
And they're my easiest dogs to
groom because it's been, they've
:
00:53:32,777 --> 00:53:35,737
been not trained to be groomed.
:
00:53:36,452 --> 00:53:38,872
They've experienced it in a positive way.
:
00:53:38,892 --> 00:53:41,012
So, you know, they're just.
:
00:53:41,370 --> 00:53:41,400
Nathan Dunleavy - The Yappy Hour: Good.
:
00:53:41,627 --> 00:53:45,877
Sue: Let me get on with it, including
to my own poodle, one of my own poodles.
:
00:53:45,877 --> 00:53:47,127
I had her from eight weeks.
:
00:53:47,797 --> 00:53:52,827
Brilliant breeder, you know, really
good breeder that started grooming
:
00:53:52,827 --> 00:53:56,537
them before I had her at eight weeks.
:
00:53:58,220 --> 00:53:58,870
Nathan Dunleavy - The Yappy Hour:
That's good.
:
00:53:59,197 --> 00:54:02,557
Sue: And yeah, about to put
her on the table to dry.
:
00:54:03,617 --> 00:54:05,607
Lays down on the table
and lets me dry off.
:
00:54:06,047 --> 00:54:07,017
It's that easy.
:
00:54:09,300 --> 00:54:09,920
Nathan Dunleavy - The Yappy Hour: Oh.
:
00:54:09,990 --> 00:54:10,680
Okay.
:
00:54:11,710 --> 00:54:17,390
So, handling anxious or sensitive dogs in
the grooming process is our next section.
:
00:54:18,050 --> 00:54:22,470
So, many dog parents have
spicy or anxious dogs.
:
00:54:22,520 --> 00:54:24,880
How do you approach the grooming for them?
:
00:54:25,947 --> 00:54:29,017
Sue: Yeah, it's, it's, it goes back
to what I was talking about how
:
00:54:29,017 --> 00:54:30,377
I introduced them to the salon.
:
00:54:30,377 --> 00:54:32,247
I get, you know, they get to do free work.
:
00:54:32,717 --> 00:54:35,997
I get to know the dog
first, put a plan together.
:
00:54:36,105 --> 00:54:40,875
Areas of anxiety or where they need
to use, whether you previously used
:
00:54:40,875 --> 00:54:43,425
aggression to stop that happening.
:
00:54:43,795 --> 00:54:45,645
And it's just building a plan around.
:
00:54:46,380 --> 00:54:52,150
their preferences, building on
what they like and working on what
:
00:54:52,190 --> 00:54:56,340
they don't enjoy to change their
emotional response to that element.
:
00:54:56,350 --> 00:55:01,560
So I've been working with a, a
kapupu recently that had been
:
00:55:01,570 --> 00:55:03,450
banned from previous groomers.
:
00:55:03,500 --> 00:55:08,790
He'd spent two years being sedated,
having to be sedated for grooms.
:
00:55:09,380 --> 00:55:09,900
Nathan Dunleavy - The Yappy Hour: Wow,
:
00:55:10,282 --> 00:55:12,712
Sue: After four sessions with
him, I was able to clip him off
:
00:55:12,732 --> 00:55:14,402
completely after four sessions.
:
00:55:15,252 --> 00:55:22,332
I think I got one, I think I got one growl
in there, but nothing, no, no aggression.
:
00:55:22,332 --> 00:55:26,912
So by eliminating the
need to show aggression.
:
00:55:28,057 --> 00:55:30,867
I'm making the groom easier for
them and I'm making the groom
:
00:55:30,867 --> 00:55:32,357
easier for myself as well.
:
00:55:33,257 --> 00:55:35,577
And he's just the most delightful dog now.
:
00:55:35,597 --> 00:55:40,167
You know, he's, he really likes being
bathed, which is really straight.
:
00:55:40,357 --> 00:55:42,867
Those dogs hate it, but he loves the bath.
:
00:55:42,937 --> 00:55:44,327
So what we'll do now
:
00:55:44,520 --> 00:55:45,060
Nathan Dunleavy - The Yappy Hour: yeah
:
00:55:45,417 --> 00:55:47,197
Sue: one session he'll get a bath.
:
00:55:47,772 --> 00:55:51,732
And we'll do a little bit of training of
the things he don't like, and then the
:
00:55:51,732 --> 00:55:57,242
next session he gets clipped off, which is
the bit he doesn't really enjoy so much,
:
00:55:57,452 --> 00:56:00,292
but now, you know, I can clip him off.
:
00:56:02,597 --> 00:56:05,407
And it's just working with
each individual dog to find
:
00:56:05,407 --> 00:56:06,887
their dislikes and their likes.
:
00:56:07,547 --> 00:56:12,287
With the, I do find the generally anxious
dogs a little bit more difficult because
:
00:56:13,347 --> 00:56:18,847
if they're generally anxious on day to
day, there's not one specific thing in
:
00:56:18,847 --> 00:56:21,917
the salon particularly that they find.
:
00:56:22,442 --> 00:56:23,012
difficult.
:
00:56:23,012 --> 00:56:25,022
It's everything they find
difficult in the salon.
:
00:56:25,022 --> 00:56:30,402
So again, it's finding the best
way for each individual dog
:
00:56:31,372 --> 00:56:32,812
so that they can cope better.
:
00:56:32,872 --> 00:56:36,962
I've got for example, a little dog that
I said I'd go to his home to groom.
:
00:56:37,432 --> 00:56:41,422
He would come to the salon,
didn't like the car, didn't
:
00:56:41,422 --> 00:56:42,882
like how his harness put on.
:
00:56:43,742 --> 00:56:48,012
And we taught him table protocol
and would probably get 10 minutes
:
00:56:48,012 --> 00:56:50,452
of grooming using table protocol.
:
00:56:50,502 --> 00:56:55,332
But after 10 minutes, he would I was
totally disengaged, couldn't cope,
:
00:56:55,362 --> 00:56:59,762
wouldn't get back on the table, would
find stuff to snag around the salon
:
00:56:59,762 --> 00:57:02,482
that he'd never bothered with before.
:
00:57:03,172 --> 00:57:05,752
And then it was really difficult
for the guy to get his harness
:
00:57:05,752 --> 00:57:07,782
back on to get him in the car.
:
00:57:07,782 --> 00:57:09,472
So I said,
:
00:57:09,750 --> 00:57:10,740
Nathan Dunleavy - The Yappy Hour:
I've got a workup.
:
00:57:11,332 --> 00:57:12,212
Sue: this is not working.
:
00:57:12,762 --> 00:57:14,482
Let me come to your house.
:
00:57:14,492 --> 00:57:16,702
So you don't have to come in the car.
:
00:57:17,102 --> 00:57:20,882
He doesn't have to have his harness on
and let's see if it makes a difference.
:
00:57:21,102 --> 00:57:22,752
I get 45 minutes now.
:
00:57:23,382 --> 00:57:27,832
a really good focus work, which
means I can completely kick them
:
00:57:27,832 --> 00:57:33,052
off in 45 minutes and get a little
bit of time to have a bit of a play.
:
00:57:34,442 --> 00:57:38,972
So it really is just working
out what's best for each dog.
:
00:57:40,355 --> 00:57:40,715
Nathan Dunleavy - The Yappy Hour: Yeah.
:
00:57:40,765 --> 00:57:42,055
Working with a dog in front of you.
:
00:57:42,055 --> 00:57:42,795
I love that.
:
00:57:43,215 --> 00:57:46,845
What can pet parents do at home
to prepare their dogs for a
:
00:57:46,845 --> 00:57:48,645
stress free grooming session?
:
00:57:48,695 --> 00:57:50,985
So obviously you mentioned some
bath then, but is there anything
:
00:57:51,135 --> 00:57:53,335
else in terms of preparation?
:
00:57:53,672 --> 00:57:57,372
Sue: yeah, a lot of it is obviously if
they buy my books, they can do a lot of.
:
00:57:58,137 --> 00:58:01,647
work at home with making them more
comfortable with being groomed.
:
00:58:02,207 --> 00:58:06,317
But it's thinking about any
triggers leading up to a groom.
:
00:58:06,367 --> 00:58:12,877
So if you've got a dog that's reactive
to other dogs, that is sensitive to other
:
00:58:12,877 --> 00:58:19,187
dogs or other people, or You know, life in
general, try and keep them stress free as
:
00:58:19,187 --> 00:58:23,127
much as you can a few days up to a groom
so that they're coming into the grooming
:
00:58:23,127 --> 00:58:26,407
salon as rest as peaceful as possible.
:
00:58:27,087 --> 00:58:27,917
So some groomers will.
:
00:58:27,950 --> 00:58:29,120
Nathan Dunleavy - The Yappy Hour:
that bucket isn't full
:
00:58:29,267 --> 00:58:30,337
Sue: Absolutely.
:
00:58:30,347 --> 00:58:32,577
Make sure that bucket's
as empty as possible.
:
00:58:33,427 --> 00:58:36,057
We have, we do have a lot of groomers
that will say, if they've got a
:
00:58:36,057 --> 00:58:39,167
difficult dog, they'll say, oh, take
it for an hour's walk before they
:
00:58:39,167 --> 00:58:40,857
bring them to the salon, wear them out.
:
00:58:42,067 --> 00:58:42,907
And I'm thinking,
:
00:58:42,980 --> 00:58:43,490
Nathan Dunleavy - The Yappy Hour: okay.
:
00:58:44,127 --> 00:58:47,407
Sue: that's all well and good, but what if
you've got a dog that is really sensitive
:
00:58:47,407 --> 00:58:52,567
to other dogs or people and being out in
the street, that's going to trigger them.
:
00:58:52,947 --> 00:58:55,997
But also, what if you've got a dog
that's got bilateral hip, that's got
:
00:58:56,027 --> 00:58:58,467
hip displace, your luxate and patella.
:
00:58:59,107 --> 00:59:01,317
then they're coming
into the salon in pain.
:
00:59:02,437 --> 00:59:06,647
And whilst I'm talking about pain,
pain is probably one of the biggest
:
00:59:06,647 --> 00:59:08,087
issues in the grooming salon.
:
00:59:09,367 --> 00:59:13,477
There's a lot more dogs in
pain and then they're blamed
:
00:59:13,497 --> 00:59:16,737
for being, they certainly are.
:
00:59:16,737 --> 00:59:21,287
You've got dogs that, you know, come
in and then they're being moved about,
:
00:59:21,287 --> 00:59:24,907
they're being washed and rubbed on,
probably joints that are painful.
:
00:59:24,907 --> 00:59:28,977
And then the dogs are blamed for
getting aggressive when actually
:
00:59:29,130 --> 00:59:29,820
Nathan Dunleavy - The Yappy Hour: Mm.
:
00:59:29,877 --> 00:59:30,847
Sue: down to that pain.
:
00:59:31,427 --> 00:59:32,237
So I am.
:
00:59:32,320 --> 00:59:32,830
Nathan Dunleavy - The Yappy Hour: Yeah.
:
00:59:33,587 --> 00:59:40,277
Sue: Because I only, I probably only groom
10, 12 dogs a week I'm very flexible.
:
00:59:40,347 --> 00:59:47,017
So, if I've got a dog that's Has got an
injury or been to the, had to have an
:
00:59:47,017 --> 00:59:51,997
emergency appointment at the vets or has
been sick or ill overnight, I'd rather
:
00:59:51,997 --> 00:59:58,377
move that appointment and wait until the
dog's better or if it's out of, I've got
:
00:59:58,377 --> 01:00:02,127
one dog in particular I'm working with, a
working, another working Cocker Spaniel,
:
01:00:03,147 --> 01:00:05,477
that he's really sensitive to rain.
:
01:00:06,592 --> 01:00:12,452
So, if it's raining or really windy,
we just move the appointment to another
:
01:00:12,452 --> 01:00:14,402
day when it's not wet and windy.
:
01:00:15,192 --> 01:00:19,342
Our South Wales, I know I'm going to get
nothing done because he's so stressed
:
01:00:20,565 --> 01:00:21,215
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:00:22,582 --> 01:00:28,222
Sue: that he can't cope and he is, he
has got a bite history, not with me, but
:
01:00:28,972 --> 01:00:31,332
with previous because he was rehomed.
:
01:00:31,442 --> 01:00:32,342
Nathan Dunleavy - The Yappy Hour:
Oh, bless him.
:
01:00:32,608 --> 01:00:33,218
Sue: so.
:
01:00:34,123 --> 01:00:38,313
His new guardians are working
with a vet behaviourist as well.
:
01:00:38,593 --> 01:00:42,493
So they're doing all they can to
make this dog's life much better.
:
01:00:43,073 --> 01:00:47,923
But I know that I know that if I push
him too far, he's still would bite.
:
01:00:48,563 --> 01:00:52,793
So if I can eliminate all the
triggers, as many triggers as
:
01:00:52,793 --> 01:00:56,793
I can before he comes into the
salon, then that makes sense to me.
:
01:00:57,003 --> 01:01:00,783
So I've got a less
stressed dog to start with.
:
01:01:01,707 --> 01:01:02,477
Nathan Dunleavy - The Yappy Hour:
Definitely.
:
01:01:03,547 --> 01:01:08,377
So, moving on to our next section,
which is breed specific grooming advice.
:
01:01:08,377 --> 01:01:11,457
So, breeds have different grooming needs.
:
01:01:11,507 --> 01:01:14,547
Are there any general guidelines
that pet parents should
:
01:01:14,547 --> 01:01:15,787
follow based on a coat type?
:
01:01:16,385 --> 01:01:21,485
Sue: Yeah, so there are specific
brushes or tools for different dogs.
:
01:01:22,085 --> 01:01:24,875
And you, you are best to talk
to, you know, depending on
:
01:01:24,875 --> 01:01:26,275
the coat type of your dog.
:
01:01:26,935 --> 01:01:29,475
Because there are so many different,
you know, cause poodlers have
:
01:01:29,475 --> 01:01:30,725
been crossed with everything now.
:
01:01:30,765 --> 01:01:35,605
They've, and all the coats vary so much.
:
01:01:36,005 --> 01:01:40,470
You are probably best talking to a
groomer to ask what you should be using.
:
01:01:40,480 --> 01:01:44,760
But in saying that I have found
so for an example, if you went to
:
01:01:44,760 --> 01:01:47,820
most groomers and you said, I've
got cockapoo, what brush is best?
:
01:01:48,220 --> 01:01:49,710
They will say a slicker brush.
:
01:01:50,343 --> 01:01:50,833
Nathan Dunleavy - The Yappy Hour: Right.
:
01:01:51,760 --> 01:01:57,000
Sue: However, some dogs, some dogs
don't like slicker brushes and it's
:
01:01:57,000 --> 01:01:58,350
going to make it more difficult.
:
01:01:58,360 --> 01:02:02,980
So this is really naughty of me and
groomers going to hate me for saying
:
01:02:03,280 --> 01:02:09,540
this, but I actually keep a really
big selection of brushes in my salon.
:
01:02:10,525 --> 01:02:12,585
Including human hairbrushes.
:
01:02:13,773 --> 01:02:14,323
Nathan Dunleavy - The Yappy Hour: Okay.
:
01:02:15,240 --> 01:02:18,360
Sue: I will, if I, if I try with
a slicker brush on a dog and it
:
01:02:18,370 --> 01:02:21,170
doesn't look like a slicker brush,
I'll try one of the other brushes,
:
01:02:21,883 --> 01:02:22,293
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:02:23,030 --> 01:02:26,200
Sue: and if they, you know, if
they find that brush easy, then
:
01:02:26,200 --> 01:02:27,860
that's the brush for them, because
:
01:02:27,903 --> 01:02:28,783
Nathan Dunleavy - The Yappy Hour: Exactly.
:
01:02:28,860 --> 01:02:32,010
Sue: it's no use trying to force
a brush onto a dog, as long
:
01:02:32,010 --> 01:02:33,270
as you are parting the fur.
:
01:02:34,305 --> 01:02:37,985
and combing out from the root to the
tip of the fur, it doesn't matter
:
01:02:37,985 --> 01:02:41,135
what brush you use, as long as
you're keeping that dog mat free.
:
01:02:41,425 --> 01:02:44,955
And in fact, some dogs will
tolerate a comb, a steel tooth
:
01:02:44,955 --> 01:02:47,385
comb, much easier than a brush.
:
01:02:48,005 --> 01:02:51,085
So whilst yes, there are general
guidelines of what brushes you
:
01:02:51,115 --> 01:02:55,365
should be using for what breed
and what coats you like, you've
:
01:02:55,365 --> 01:02:57,295
got to apply better common sense.
:
01:02:57,295 --> 01:03:01,775
And if your dog doesn't like that
type of brush, use a different one.
:
01:03:02,453 --> 01:03:03,143
Nathan Dunleavy - The Yappy Hour:
That's it.
:
01:03:03,243 --> 01:03:03,593
Yeah.
:
01:03:04,005 --> 01:03:06,385
Sue: And technically, really,
realistically, the breeder
:
01:03:06,415 --> 01:03:10,715
should be advising you on what
brush to use for your dog.
:
01:03:10,735 --> 01:03:14,855
So, if you've got a dog that's
got short fur, then something
:
01:03:14,905 --> 01:03:16,755
like a zoom groom is really good.
:
01:03:17,355 --> 01:03:18,065
Longer coats.
:
01:03:18,830 --> 01:03:25,670
Then generally people advise a slicker
brush, double coated, we advise a rake.
:
01:03:26,300 --> 01:03:29,730
But if they don't like that, then
find something that your dog will
:
01:03:29,790 --> 01:03:33,970
tolerate and make sure that you're
really thorough in brushing them.
:
01:03:34,603 --> 01:03:35,513
Nathan Dunleavy - The Yappy Hour: Exactly.
:
01:03:35,983 --> 01:03:36,493
Brilliant.
:
01:03:37,323 --> 01:03:39,553
certain breeds struggle more
with creaming than others?
:
01:03:41,070 --> 01:03:49,230
Sue: I actually find the dogs that
struggle most with being groomed is
:
01:03:51,210 --> 01:03:53,780
any gundog breed crossed with a poodle,
:
01:03:54,633 --> 01:03:54,853
Nathan Dunleavy - The Yappy Hour: Yes.
:
01:03:55,730 --> 01:03:56,170
Sue: particular cockapoos.
:
01:03:56,170 --> 01:04:01,090
My books are full of cockapoos.
:
01:04:02,540 --> 01:04:07,570
Then I've got some, I've got
a couple of cavapoos actually.
:
01:04:12,000 --> 01:04:14,460
Labradoodles Golden doodles,
:
01:04:14,638 --> 01:04:14,758
Nathan Dunleavy - The Yappy Hour: Wow.
:
01:04:14,758 --> 01:04:15,388
All the poodles
:
01:04:16,160 --> 01:04:18,980
Sue: all the p all the
poodles crossed with gun dogs.
:
01:04:19,490 --> 01:04:24,080
And then I've got a couple of West,
west Island terriers and a couple of
:
01:04:24,215 --> 01:04:29,770
of Shitzu seems to be the other popular
breed that don't enjoy being groomed.
:
01:04:30,368 --> 01:04:30,818
Nathan Dunleavy - The Yappy Hour: Right.
:
01:04:31,020 --> 01:04:34,500
Sue: And I think that's 'cause
they've got such badly ba, badly.
:
01:04:35,529 --> 01:04:39,240
design bodies, you know, they've
got little legs, so it's really
:
01:04:39,240 --> 01:04:40,910
difficult to get around the leg areas.
:
01:04:40,910 --> 01:04:46,040
But yeah, in particular, I mean,
who thought crossing a spaniel
:
01:04:46,080 --> 01:04:47,790
with a poodle was a good idea?
:
01:04:49,618 --> 01:04:52,738
Nathan Dunleavy - The Yappy Hour:
God, that's what's your take on the
:
01:04:52,738 --> 01:04:56,518
shaving, double coated breeds debate.
:
01:04:56,910 --> 01:04:57,270
Sue: Right.
:
01:04:57,279 --> 01:05:02,010
In a perfect world, they wouldn't
be shaved because it, this goes
:
01:05:02,010 --> 01:05:04,460
back to, you know, their coats
are designed for a purpose.
:
01:05:05,068 --> 01:05:05,548
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:05:05,560 --> 01:05:05,920
Sue: Yeah.
:
01:05:06,000 --> 01:05:11,910
And there is a lot of research that shows
that shaving them does damage the coats.
:
01:05:12,528 --> 01:05:13,008
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:05:13,265 --> 01:05:17,145
Sue: I would rather, if a, if a double
coated breed came to me completely
:
01:05:17,145 --> 01:05:21,095
matted, I would rather clip it
and worry about coat funk later,
:
01:05:21,698 --> 01:05:22,328
Nathan Dunleavy - The Yappy Hour: mm
:
01:05:22,755 --> 01:05:23,755
Sue: as dogs, as pets.
:
01:05:24,450 --> 01:05:28,450
Double coated breeds, dogs do get
older and they're laying down more,
:
01:05:29,120 --> 01:05:35,260
then they're more prone to matting and
again, I would rather shave it than the
:
01:05:35,260 --> 01:05:40,140
guardians really struggling to groom a
dog, brush a dog that's got arthritis
:
01:05:40,150 --> 01:05:45,230
in its rear end, you know, and pulling
on those mats, I would rather shave it.
:
01:05:45,958 --> 01:05:46,378
Nathan Dunleavy - The Yappy Hour: Yeah,
:
01:05:46,560 --> 01:05:51,180
Sue: I know it's not generally
approved of in the grooming industry,
:
01:05:51,180 --> 01:05:54,540
but I'm all for welfare over vanity.
:
01:05:54,810 --> 01:05:54,900
Thank you.
:
01:05:55,688 --> 01:05:56,168
Nathan Dunleavy - The Yappy Hour:
definitely.
:
01:05:56,235 --> 01:05:56,785
Yeah,
:
01:05:57,231 --> 01:06:03,091
Sue: and I've got a couple of collies that
I groom that spend a lot of time in wet,
:
01:06:03,121 --> 01:06:07,261
muddy field and get very wet underneath.
:
01:06:07,341 --> 01:06:08,491
And I do shave them,
:
01:06:09,685 --> 01:06:10,105
Nathan Dunleavy - The Yappy Hour: yeah,
:
01:06:10,431 --> 01:06:11,911
Sue: shave them underneath, not, not.
:
01:06:12,866 --> 01:06:17,066
Not the full pose, but I do shave the
underneath because otherwise they're
:
01:06:17,066 --> 01:06:19,446
just matted every time they come in.
:
01:06:19,975 --> 01:06:20,545
Nathan Dunleavy - The Yappy Hour:
I said, it's a
:
01:06:20,696 --> 01:06:22,866
Sue: They don't enjoy, they
don't enjoy being brushed
:
01:06:22,866 --> 01:06:24,316
underneath and the back legs.
:
01:06:24,796 --> 01:06:28,426
So it's, you know, it's a,
it's a no brainer for me.
:
01:06:28,426 --> 01:06:33,316
I know technically I shouldn't,
but it's better for the dogs.
:
01:06:33,665 --> 01:06:35,025
Nathan Dunleavy - The Yappy Hour:
Well, that's all, that's all that
:
01:06:35,025 --> 01:06:37,105
matters, what's best for the dog.
:
01:06:37,105 --> 01:06:41,255
So moving on to just our next section,
we're, we're nearly, we're nearly done.
:
01:06:41,255 --> 01:06:45,225
We've so much, Pat, Pat, we're going
to have to get you back on because
:
01:06:45,325 --> 01:06:48,855
it's so much we could talk so much
more about the products and tools,
:
01:06:48,855 --> 01:06:50,345
what's worth it and what's not.
:
01:06:50,685 --> 01:06:54,625
There are a million products
out there, but what is your ride
:
01:06:54,625 --> 01:06:56,595
and died cream and essential,
:
01:06:56,841 --> 01:07:04,151
Sue: Okay, every I think every guardian
that's got a wool coated dog or a
:
01:07:04,151 --> 01:07:08,681
drop coat dog or a double coated
dog needs Cowboy Magic detangler.
:
01:07:08,681 --> 01:07:09,811
And I
:
01:07:09,904 --> 01:07:10,404
Nathan Dunleavy - The Yappy Hour: right?
:
01:07:10,991 --> 01:07:13,781
Sue: love that because it's
not got a strong aroma.
:
01:07:14,516 --> 01:07:17,586
But also, it's like a serum
rather than, most, most
:
01:07:17,846 --> 01:07:20,246
detangling products are a spray.
:
01:07:20,725 --> 01:07:21,305
Nathan Dunleavy - The Yappy Hour: Right.
:
01:07:22,606 --> 01:07:24,476
Sue: We know dogs don't
like being sprayed.
:
01:07:27,696 --> 01:07:31,136
That's why they're used as a
deterrent for bad behaviour.
:
01:07:32,456 --> 01:07:36,116
So so I don't like any products
that you have to spray on dogs.
:
01:07:36,605 --> 01:07:37,255
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:07:38,776 --> 01:07:39,566
Sue: So this.
:
01:07:40,101 --> 01:07:43,271
Cowboy Magic, you get it, it's
like a serum, so it's like
:
01:07:43,271 --> 01:07:45,991
hair gel and it is amazing.
:
01:07:46,061 --> 01:07:50,441
You just rub this into where the coat's
matted, leave it for three or four
:
01:07:50,441 --> 01:07:52,141
minutes and then it just brushes out.
:
01:07:52,381 --> 01:07:55,401
Obviously, if it's a thick
mat, it's not going to work.
:
01:07:55,761 --> 01:07:59,951
It's not a miracle worker, but if
you've just got a little tangle, it's
:
01:07:59,961 --> 01:08:02,031
really, really productive for that.
:
01:08:02,695 --> 01:08:03,235
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:08:03,331 --> 01:08:06,681
Sue: so Cowboy Magic is one
I would really recommend.
:
01:08:07,621 --> 01:08:14,331
I love the doodle, the MIPI,
that's M I K K I doodle brush.
:
01:08:14,900 --> 01:08:15,460
Nathan Dunleavy - The Yappy Hour: Okay.
:
01:08:15,871 --> 01:08:19,951
Sue: It's really, it's a, it's
a pin brush, so the spikes
:
01:08:19,951 --> 01:08:21,581
have got little pin heads on.
:
01:08:22,071 --> 01:08:23,761
So it's not as harsh on the coat.
:
01:08:24,421 --> 01:08:26,680
And it's a really cheap and
cheerful one as well, I think
:
01:08:26,680 --> 01:08:28,180
it's something like about 10.
:
01:08:28,470 --> 01:08:32,331
But it's really comfortable, it's
really ergonomically designed.
:
01:08:32,810 --> 01:08:37,421
So it's comfortable to hold, the
dogs seem to I like it a lot more
:
01:08:37,451 --> 01:08:42,491
than some of the other brushes out
there, so I have got quite a few of
:
01:08:42,520 --> 01:08:46,310
the doodle brushes and I use them
even on dogs that are not doodles.
:
01:08:49,356 --> 01:08:52,866
Other products I like, I
love Pore Galic shampoo.
:
01:08:53,796 --> 01:08:57,856
It's really, again, it's
a low aroma shampoo,
:
01:08:58,279 --> 01:08:58,620
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:08:58,716 --> 01:09:00,106
Sue: it's really good quality.
:
01:09:00,106 --> 01:09:02,015
It brings the coat up lovely.
:
01:09:02,486 --> 01:09:04,095
And it's really kind.
:
01:09:04,606 --> 01:09:08,056
So, when I first started grooming,
I was using different shampoos.
:
01:09:08,136 --> 01:09:13,546
And winter was a right pain because
my hands would get so sore from
:
01:09:13,546 --> 01:09:15,486
wabbling the dogs and being cold.
:
01:09:15,836 --> 01:09:17,426
And I'd get really sore hands.
:
01:09:17,426 --> 01:09:21,203
But since I switched to Pore Organic,
I don't get sore hands at all.
:
01:09:21,203 --> 01:09:21,606
So
:
01:09:21,640 --> 01:09:22,069
Nathan Dunleavy - The Yappy Hour: wow.
:
01:09:22,456 --> 01:09:26,336
Sue: Paulganic is my go to
shampoo now for most dogs.
:
01:09:26,776 --> 01:09:28,076
There's a couple of dogs I use.
:
01:09:28,116 --> 01:09:33,265
Duxo, if they've got skin issues, then
Duxo's a really good product as well.
:
01:09:33,840 --> 01:09:34,319
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:09:35,886 --> 01:09:39,366
Sue: then a lick and calm mat, you know.
:
01:09:40,020 --> 01:09:42,661
It's technically not a grooming
product, but it's something I use on
:
01:09:42,661 --> 01:09:44,701
a regular basis or for the formats.
:
01:09:45,475 --> 01:09:46,035
Nathan Dunleavy - The Yappy Hour:
Grooming accessory.
:
01:09:46,831 --> 01:09:49,651
Sue: Yeah, and Pet Remedy calming spray or
:
01:09:49,755 --> 01:09:50,135
Nathan Dunleavy - The Yappy Hour: Yes.
:
01:09:50,321 --> 01:09:53,140
Sue: products, and I
find that's really good.
:
01:09:53,850 --> 01:10:00,461
And if, if you want to buy any Pet,
because I'm the Pet Remedy Ambassador.
:
01:10:01,015 --> 01:10:01,495
Nathan Dunleavy - The Yappy Hour: Yeah, so
:
01:10:01,651 --> 01:10:01,761
Sue: it.
:
01:10:02,431 --> 01:10:04,871
Yeah, so we've got apart.
:
01:10:04,941 --> 01:10:08,461
Yeah, so we've got codes we
can use to get discounts.
:
01:10:08,521 --> 01:10:11,391
If people want to use them,
I'll let you use your code.
:
01:10:11,921 --> 01:10:16,831
So pet remedy and something I do
recommend is if you have got a dog that.
:
01:10:17,611 --> 01:10:20,091
is not a massive fan of
going to the grooming salon.
:
01:10:20,751 --> 01:10:25,891
Use pet remedy at home when they're
already calm and then take some pet
:
01:10:26,021 --> 01:10:29,571
remedy in with you to the grooming
salon so they smell that pet remedy
:
01:10:30,411 --> 01:10:33,211
and it reminds them of being calm.
:
01:10:33,511 --> 01:10:35,131
So that can help, really help.
:
01:10:35,141 --> 01:10:37,781
But I do use pet remedy a
lot in the salon as well.
:
01:10:38,621 --> 01:10:44,531
So pet remedy is on my
list of do or die products.
:
01:10:47,065 --> 01:10:49,035
Nathan Dunleavy - The Yappy Hour: was
like an organic type one, but natural
:
01:10:49,055 --> 01:10:51,265
versus chemical based grooming products.
:
01:10:51,265 --> 01:10:52,495
Does it make a difference?
:
01:10:53,781 --> 01:10:55,651
Sue: To me, yes I.
:
01:10:56,106 --> 01:10:59,131
I suffer from migraines, so if I use
:
01:10:59,225 --> 01:11:00,235
Nathan Dunleavy - The Yappy Hour:
Gosh, yeah.
:
01:11:00,261 --> 01:11:03,991
Sue: So, if I use anything
that's got highly perfumed,
:
01:11:04,399 --> 01:11:05,232
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:11:05,501 --> 01:11:08,621
Sue: products are really
bad for me as well.
:
01:11:08,641 --> 01:11:16,111
So, I try and, I can't help but think
if strong smells or strong chemical
:
01:11:16,111 --> 01:11:19,066
smells give me migraines, there's
no reason to think why they don't.
:
01:11:19,226 --> 01:11:23,796
give dogs migraines or headaches,
particularly as their sense of
:
01:11:23,796 --> 01:11:27,016
smell is way better than ours.
:
01:11:27,156 --> 01:11:31,946
You can only think how, how much
some of the products that we use
:
01:11:32,346 --> 01:11:37,506
must smell to the dogs, that must
be absolutely horrendous so strong.
:
01:11:37,506 --> 01:11:44,346
So I do like to keep my products as low
scented as possible for my benefit as much
:
01:11:44,346 --> 01:11:48,666
as the dogs, because obviously I don't
want to be having migraines every day.
:
01:11:49,665 --> 01:11:50,105
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:11:50,226 --> 01:11:51,216
Sue: so.
:
01:11:51,656 --> 01:11:56,576
Again, this poorganic one, the,
the aromas are so delicate there's,
:
01:11:56,635 --> 01:11:56,795
Nathan Dunleavy - The Yappy Hour: smart.
:
01:11:56,795 --> 01:11:57,925
Aw.
:
01:11:58,016 --> 01:12:00,116
Sue: there's vintage mint,
:
01:12:00,184 --> 01:12:01,315
Nathan Dunleavy - The Yappy Hour: okay.
:
01:12:01,496 --> 01:12:05,066
Sue: is a little bit, smells a
little bit minty, sherbet lemon.
:
01:12:06,666 --> 01:12:09,626
I love the sherbet lemon one because
it does remind me of the sweets.
:
01:12:10,676 --> 01:12:13,646
And then, and there's the yankee
doodle one, which is brilliant,
:
01:12:13,706 --> 01:12:15,626
would be brilliant for your poodles.
:
01:12:16,306 --> 01:12:19,051
And it doesn't really
smell of anything, so it's.
:
01:12:19,981 --> 01:12:21,981
It's a really neutral smell,
:
01:12:22,465 --> 01:12:23,665
Nathan Dunleavy - The Yappy Hour:
Oh, okay.
:
01:12:24,021 --> 01:12:28,641
Sue: that's why I like the the Porganic
stuff because the aroma is so low and
:
01:12:28,761 --> 01:12:31,481
it's really kind for my skin as well.
:
01:12:32,311 --> 01:12:37,561
So I, I don't use any
strong chemical based stuff
:
01:12:38,055 --> 01:12:38,585
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:12:38,711 --> 01:12:39,661
Sue: can avoid it.
:
01:12:39,931 --> 01:12:44,591
Obviously we have to clean our
equipment and I, I tend to use
:
01:12:44,591 --> 01:12:46,601
Milton sterilizing tablets for that.
:
01:12:46,631 --> 01:12:47,061
So
:
01:12:47,205 --> 01:12:47,905
Nathan Dunleavy - The Yappy Hour:
Oh, okay.
:
01:12:47,905 --> 01:12:48,325
Yeah.
:
01:12:48,621 --> 01:12:51,211
Sue: I don't clean the stuff
while the dogs are in the salon.
:
01:12:52,221 --> 01:12:55,741
I make sure that those smells
have dis dis, disappeared by the
:
01:12:55,741 --> 01:12:57,201
time I bring the next dog in.
:
01:12:57,701 --> 01:13:01,841
So yeah, a lot of groomers
will use colognes on dogs,
:
01:13:02,235 --> 01:13:02,995
Nathan Dunleavy - The Yappy Hour: Yes.
:
01:13:03,601 --> 01:13:04,851
Sue: just don't see the point.
:
01:13:05,445 --> 01:13:05,895
Nathan Dunleavy - The Yappy Hour: Bye bye.
:
01:13:07,035 --> 01:13:07,505
Yeah.
:
01:13:07,701 --> 01:13:14,021
Sue: dog would not choose to smell of
Yves Saint Laurent or Calvin Klein.
:
01:13:14,031 --> 01:13:17,421
They'd much rather smell of fox poo.
:
01:13:17,825 --> 01:13:18,095
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:13:18,131 --> 01:13:18,331
Sue: know that.
:
01:13:20,275 --> 01:13:22,705
Nathan Dunleavy - The Yappy Hour:
So that might be one, might be one
:
01:13:22,705 --> 01:13:25,915
of the products or tools you'd like
to see owners throw in the bin.
:
01:13:26,205 --> 01:13:27,495
That was my next question.
:
01:13:27,495 --> 01:13:30,535
Are there any products or tools
that you see owners using that
:
01:13:30,855 --> 01:13:32,335
you'd love to throw in the bin?
:
01:13:32,621 --> 01:13:35,401
Sue: Oh, apart from extendable leads.
:
01:13:36,195 --> 01:13:36,605
Nathan Dunleavy - The Yappy Hour: Oh God.
:
01:13:36,645 --> 01:13:36,845
Yeah.
:
01:13:36,845 --> 01:13:38,275
Not a fan of flexi leads.
:
01:13:38,275 --> 01:13:38,485
Yeah.
:
01:13:38,691 --> 01:13:42,111
Sue: And any, any tools, obviously that.
:
01:13:42,786 --> 01:13:48,286
We'd consider it to be aversive but
from a groomer's point of view, those
:
01:13:48,286 --> 01:13:53,046
mat splitters that have got blades on
them that you're supposed to, they're
:
01:13:53,046 --> 01:13:57,726
like little hooks that have got a blade
on one side that you're supposed to
:
01:13:57,726 --> 01:14:00,196
split the mat with and cut the mat out.
:
01:14:01,585 --> 01:14:02,525
Nathan Dunleavy - The Yappy Hour: oh gosh.
:
01:14:03,636 --> 01:14:06,046
Sue: They're quite quite
dangerous in the wrong hands.
:
01:14:07,895 --> 01:14:08,455
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:14:08,525 --> 01:14:09,125
Okay.
:
01:14:09,555 --> 01:14:09,945
Yeah.
:
01:14:09,946 --> 01:14:13,506
Sue: But other than that, you
know, as long as If pet parents
:
01:14:13,506 --> 01:14:18,436
are using appropriate tools for
their dog, you know, grooming tools
:
01:14:18,446 --> 01:14:22,876
for their dogs, then that's okay,
:
01:14:23,305 --> 01:14:23,525
Nathan Dunleavy - The Yappy Hour: That's
:
01:14:23,746 --> 01:14:24,606
Sue: you know, to me.
:
01:14:25,566 --> 01:14:28,326
There's lots of products I'd like to
see disappear out of grooming salons.
:
01:14:28,326 --> 01:14:30,344
That's,
:
01:14:30,394 --> 01:14:30,494
Nathan Dunleavy - The Yappy Hour: enough.
:
01:14:32,154 --> 01:14:35,174
Alright, so I'm going to ask you
a question on the role of the dog
:
01:14:35,214 --> 01:14:36,674
parent in the grooming success.
:
01:14:36,674 --> 01:14:41,634
So for those dog parents who might be
feeling overwhelmed, Sue, what's one
:
01:14:41,644 --> 01:14:46,894
simple thing they can start doing today to
improve their dog's grooming experience?
:
01:14:48,080 --> 01:14:49,420
Sue: Try and keep them mat free.
:
01:14:49,994 --> 01:14:50,554
Nathan Dunleavy - The Yappy Hour: Yeah,
:
01:14:50,730 --> 01:14:58,020
Sue: Even if, you know, even if I've
got a dog come to me that's matted, I
:
01:14:58,050 --> 01:15:00,740
can make it as stress free as possible.
:
01:15:00,770 --> 01:15:04,570
But if the dog's matted, it's
going to be uncomfortable.
:
01:15:04,994 --> 01:15:05,504
Nathan Dunleavy - The Yappy Hour: yeah,
:
01:15:05,820 --> 01:15:10,240
Sue: So one of the first things
I do with new guardians is teach
:
01:15:10,240 --> 01:15:11,620
them how to brush properly.
:
01:15:12,220 --> 01:15:13,900
Not, I mean, just line brushing, but.
:
01:15:15,265 --> 01:15:16,875
brush with trust and
:
01:15:17,594 --> 01:15:18,064
Nathan Dunleavy - The Yappy Hour:
Love that
:
01:15:18,145 --> 01:15:21,595
Sue: because many of them stay anyway
they see the techniques I use and
:
01:15:21,595 --> 01:15:23,425
they carry on using those at home.
:
01:15:23,854 --> 01:15:24,394
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:15:24,905 --> 01:15:29,415
Sue: So yeah, just try and keep
your dogs as mat free as possible.
:
01:15:30,940 --> 01:15:31,510
Because
:
01:15:31,554 --> 01:15:33,124
Nathan Dunleavy - The Yappy Hour:
grooming job easier as well
:
01:15:33,309 --> 01:15:36,100
Sue: it makes the groomer's
job easier, but it also makes
:
01:15:36,100 --> 01:15:37,550
it less stressful for the dog.
:
01:15:37,764 --> 01:15:38,624
Nathan Dunleavy - The Yappy Hour:
dog, and that's ultimately
:
01:15:38,710 --> 01:15:42,960
Sue: I can only imagine how
uncomfortable it must be.
:
01:15:43,420 --> 01:15:47,320
Firstly being matted, but then
having a groomer pulling at your
:
01:15:47,320 --> 01:15:50,130
skin and to get those mattes out.
:
01:15:50,300 --> 01:15:53,470
It must be like somebody
constantly pulling your hair.
:
01:15:53,969 --> 01:15:54,449
Nathan Dunleavy - The Yappy Hour:
Horrible.
:
01:15:54,580 --> 01:15:58,180
Sue: I mean, if anybody wants
to, you know, feel how it must
:
01:15:58,180 --> 01:16:02,700
feel to be, to have to be.
:
01:16:03,434 --> 01:16:04,865
Brush it out when you're matted.
:
01:16:05,285 --> 01:16:09,455
Just rough your hair up for a bit
and put some chewing gum in it
:
01:16:09,455 --> 01:16:10,815
and then try and brush it out.
:
01:16:11,109 --> 01:16:11,329
Nathan Dunleavy - The Yappy Hour: It's a
:
01:16:11,515 --> 01:16:15,285
Sue: You know, just, that
must be how it feels.
:
01:16:15,355 --> 01:16:19,465
I mean, even when I've got quite long
hair and if I've got a cot in my hair,
:
01:16:20,075 --> 01:16:22,565
it's really uncomfortable to brush it out.
:
01:16:23,059 --> 01:16:24,269
Nathan Dunleavy - The Yappy Hour:
It is, yeah.
:
01:16:24,525 --> 01:16:27,015
Sue: And I've got control
of how much I pull.
:
01:16:28,799 --> 01:16:30,849
Nathan Dunleavy - The Yappy Hour: What
would you say is the best way for pet
:
01:16:30,849 --> 01:16:34,719
parents to build trust for their dog
when it comes to handling and grooming?
:
01:16:36,340 --> 01:16:37,630
Sue: learn about body language
:
01:16:38,009 --> 01:16:38,619
Nathan Dunleavy - The Yappy Hour: Yes.
:
01:16:38,660 --> 01:16:40,520
Sue: and then follow that body language.
:
01:16:40,850 --> 01:16:41,190
Nathan Dunleavy - The Yappy Hour: Big on
:
01:16:41,461 --> 01:16:47,871
Sue: I do think that small dogs really
struggle with handling because as
:
01:16:47,871 --> 01:16:51,901
puppies, and probably throughout their
lives, they're just picked up without
:
01:16:51,971 --> 01:16:57,011
any consideration of whether they want
to be picked up, whether they want to be
:
01:16:57,011 --> 01:16:58,991
handled, whether they want to be stroked.
:
01:16:59,901 --> 01:17:02,921
And with little dogs, you know
yourself, you've got the boy poodle.
:
01:17:03,351 --> 01:17:06,061
It's really easy to pick them up
and force them to do what they want.
:
01:17:06,381 --> 01:17:08,021
So force your will on them.
:
01:17:08,620 --> 01:17:09,380
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:17:09,591 --> 01:17:13,021
Sue: That's the worst thing you
can do and it does really impact
:
01:17:13,021 --> 01:17:14,901
on handling in the salon as well.
:
01:17:15,331 --> 01:17:19,991
So many dogs don't like being picked
up that come to the salon and I
:
01:17:19,991 --> 01:17:24,031
think a lot of that is down to
overhandling at home when the pup is.
:
01:17:24,661 --> 01:17:28,041
And you know, very little choice.
:
01:17:28,061 --> 01:17:32,471
So I've got a party poodle,
miniature party poodle.
:
01:17:33,296 --> 01:17:35,686
and she hates being picked up.
:
01:17:35,866 --> 01:17:39,316
When, if ever I pick her up
without getting her consent first,
:
01:17:39,326 --> 01:17:41,146
she just braces against you.
:
01:17:41,736 --> 01:17:47,796
So I just, I just don't pick her
up unless I absolutely have to.
:
01:17:48,486 --> 01:17:52,566
So if going in the car, we've taught
her to put her feet on the bumper
:
01:17:52,566 --> 01:17:54,126
when she's ready to be picked up.
:
01:17:54,666 --> 01:17:55,276
We've put in the car
:
01:17:55,300 --> 01:17:57,358
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:17:57,386 --> 01:18:00,066
Sue: all at the car now with the
paws on ready to go in the car.
:
01:18:00,576 --> 01:18:02,634
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:18:03,129 --> 01:18:04,989
Sue: The steps to get
on and off the table.
:
01:18:05,329 --> 01:18:11,709
So really the only time I have to pick
her up is if I think she's in danger, and
:
01:18:11,709 --> 01:18:16,139
then I'd rather pick her up and struggle
against me than be in danger, which is
:
01:18:16,169 --> 01:18:19,769
extremely rare because I don't put her
in a position where she's in danger.
:
01:18:19,769 --> 01:18:24,919
But if I think, you know, if a big dog's
running up to her because she's, she's not
:
01:18:24,929 --> 01:18:31,284
good with, She's not confident with other
dogs that she doesn't know, so I'd rather
:
01:18:31,334 --> 01:18:36,374
pick her up and make her feel a little
bit safer, but, you know, I avoid picking
:
01:18:36,374 --> 01:18:41,474
her up when, whereas my other poodle, I
could pick her up anytime and she'll love
:
01:18:41,474 --> 01:18:47,004
it, you know, so it's, it's really paying
attention to your dog's body language,
:
01:18:47,012 --> 01:18:47,152
Nathan Dunleavy - The Yappy Hour:
That's it.
:
01:18:48,004 --> 01:18:51,484
Sue: really getting to know your dog
and what your dog likes and dislikes,
:
01:18:51,972 --> 01:18:52,342
Nathan Dunleavy - The Yappy Hour: Yeah,
:
01:18:52,714 --> 01:18:55,034
Sue: and that's the best way
to build trust with them.
:
01:18:55,679 --> 01:18:56,029
And
:
01:18:56,052 --> 01:18:56,272
Nathan Dunleavy - The Yappy Hour: it.
:
01:18:56,429 --> 01:18:57,919
Sue: I don't think, I think
when you've had one of those
:
01:18:57,939 --> 01:19:01,389
puppies, build that bond first.
:
01:19:01,829 --> 01:19:05,089
Yeah, it's great to have a dog
that can sit, that can do tricks.
:
01:19:05,639 --> 01:19:10,398
But I really feel that if you build
a bond with your dog first, they'll
:
01:19:10,409 --> 01:19:12,539
want to do training with you later.
:
01:19:13,112 --> 01:19:14,252
Nathan Dunleavy - The Yappy Hour:
Absolutely.
:
01:19:14,892 --> 01:19:15,502
Brilliant.
:
01:19:15,552 --> 01:19:20,182
Yeah, really big on that bond and that
relationship and body language and stuff.
:
01:19:20,252 --> 01:19:24,012
So we've covered so much, it's
been such a jam packed episode.
:
01:19:24,012 --> 01:19:28,302
So we're gonna for the last five or so
minutes, start to bring it around to a
:
01:19:28,302 --> 01:19:29,642
close and just ask you some questions.
:
01:19:29,692 --> 01:19:31,682
final questions or tips.
:
01:19:31,682 --> 01:19:35,882
If I may, I did want to quickly touch
on a couple of things that I want to
:
01:19:35,882 --> 01:19:40,782
say about obviously how important is
to desensitize a puppy to the groomers.
:
01:19:40,943 --> 01:19:41,374
Sue: Yeah,
:
01:19:41,482 --> 01:19:43,432
Nathan Dunleavy - The Yappy Hour:
to say that in my puppy classes, but
:
01:19:43,474 --> 01:19:43,684
Sue: brilliant.
:
01:19:43,722 --> 01:19:46,272
Nathan Dunleavy - The Yappy Hour:
just like just like going to the vet.
:
01:19:46,552 --> 01:19:50,402
Take them in there every week and get the,
the, the receptionist or the, the nurse
:
01:19:50,672 --> 01:19:55,002
to give them a treat and that, so that
they're not just deeming it a stressful
:
01:19:55,002 --> 01:19:56,372
experience every time they go in.
:
01:19:56,372 --> 01:19:56,632
So
:
01:19:56,773 --> 01:19:57,154
Sue: Yeah,
:
01:19:57,272 --> 01:19:59,612
Nathan Dunleavy - The Yappy Hour:
like a grooming salon is take them for
:
01:19:59,622 --> 01:20:03,362
like, for these puppy introductions and
get them used to the environment and
:
01:20:03,494 --> 01:20:03,744
Sue: yeah.
:
01:20:04,074 --> 01:20:08,394
Just be very careful when you're talking
about groomers and puppy introductions,
:
01:20:08,614 --> 01:20:13,334
because for some groomers a puppy
introduction is a bath and a blow dry.
:
01:20:13,812 --> 01:20:14,422
Nathan Dunleavy - The Yappy Hour: Right.
:
01:20:14,752 --> 01:20:15,302
Okay.
:
01:20:15,452 --> 01:20:15,902
Yes.
:
01:20:16,584 --> 01:20:17,154
Sue: So.
:
01:20:19,114 --> 01:20:23,384
If you're talking about that, be really
specific of what you want them to do.
:
01:20:23,384 --> 01:20:26,304
So if you want to take your dog into
a grooming salon to get it used to
:
01:20:26,314 --> 01:20:30,924
being used to the surroundings first,
make it really specific to the groomer
:
01:20:31,254 --> 01:20:32,314
that that's all you want to do.
:
01:20:32,314 --> 01:20:34,494
You want to take them in for five minutes.
:
01:20:34,924 --> 01:20:38,344
You may have to pay for that time,
but it's worth it in the long run.
:
01:20:38,442 --> 01:20:39,302
Nathan Dunleavy - The Yappy Hour: it is.
:
01:20:39,404 --> 01:20:44,754
Sue: So, I've had a lot of Puppies come to
me after having one session with another.
:
01:20:45,214 --> 01:20:49,704
I've been through another groomer's
puppy introduction package, which is
:
01:20:49,704 --> 01:20:52,844
really not a puppy introduction package.
:
01:20:52,844 --> 01:20:53,564
It's a bath.
:
01:20:54,174 --> 01:20:59,234
For example, if you take it to a
well known door groomers, a puppy
:
01:20:59,273 --> 01:21:01,234
introduction is a bath and dry.
:
01:21:01,372 --> 01:21:01,592
Nathan Dunleavy - The Yappy Hour: Right.
:
01:21:01,934 --> 01:21:03,834
Sue: And that is far too
much for some puppies.
:
01:21:03,844 --> 01:21:04,034
So
:
01:21:04,127 --> 01:21:04,187
Nathan Dunleavy - The Yappy Hour: is.
:
01:21:04,654 --> 01:21:07,744
Sue: I know you've got a lot of
trainers and behaviourists that
:
01:21:07,744 --> 01:21:09,144
listen to these podcasts as well.
:
01:21:09,144 --> 01:21:15,674
So if I could really encourage them to
talk to their pet parents, particularly
:
01:21:15,674 --> 01:21:20,234
puppies, about introducing them
to a groomer as soon as possible.
:
01:21:20,707 --> 01:21:21,547
Nathan Dunleavy - The Yappy Hour: Yes.
:
01:21:21,704 --> 01:21:24,654
Sue: lot of people will wait until
the puppies are five, six months and
:
01:21:24,654 --> 01:21:31,724
matted before they take them to a
groomer because Cockapoo Breeders in
:
01:21:31,724 --> 01:21:36,454
particular will say don't don't get them
groomed until they're six months old.
:
01:21:36,894 --> 01:21:37,214
Sorry.
:
01:21:38,047 --> 01:21:40,057
Nathan Dunleavy - The Yappy Hour:
No, don't apologise, I love it.
:
01:21:40,127 --> 01:21:40,577
It's like,
:
01:21:41,064 --> 01:21:42,184
Sue: I'm getting slogged.
:
01:21:43,127 --> 01:21:44,897
Nathan Dunleavy - The Yappy Hour:
normally it's mine on my lap, so.
:
01:21:47,424 --> 01:21:52,144
Sue: Yeah, so cockapoo, a lot of cockapoo
breeders will say don't get them groomed
:
01:21:52,144 --> 01:21:58,523
until six months by which they're fully
matted and it surrenders for them.
:
01:21:58,523 --> 01:22:04,894
So as soon as the vaccinations are
complete, get them in for short sessions,
:
01:22:05,324 --> 01:22:10,554
even if you take them in by prearranged
appointment for 10 minutes where the.
:
01:22:11,034 --> 01:22:12,884
The groom was just giving them treats,
:
01:22:13,262 --> 01:22:13,422
Nathan Dunleavy - The Yappy Hour:
that's it.
:
01:22:13,564 --> 01:22:15,934
Sue: you know, and just
make it really positive.
:
01:22:15,934 --> 01:22:19,614
And if trainers and behaviourists
can talk to their pet parents
:
01:22:19,614 --> 01:22:23,994
about that as well, then the word
will get spread more quickly.
:
01:22:24,882 --> 01:22:25,442
Nathan Dunleavy - The Yappy Hour:
that's so important.
:
01:22:25,602 --> 01:22:28,232
Like I say, I used to do it in my
puppy classes, but that's so important
:
01:22:28,262 --> 01:22:30,342
and a good message to get out.
:
01:22:30,622 --> 01:22:34,772
I want to quickly touch, because
you've mentioned calming signals
:
01:22:35,049 --> 01:22:35,629
Sue: Yes,
:
01:22:35,982 --> 01:22:38,642
Nathan Dunleavy - The Yappy Hour: Just
in case our listeners, I don't, I don't
:
01:22:38,682 --> 01:22:39,772
think I know, and I probably should.
:
01:22:39,772 --> 01:22:41,692
What, what are calming signals?
:
01:22:41,898 --> 01:22:45,709
Sue: you know what they are when I tell
you that, but probably stress indicators.
:
01:22:45,709 --> 01:22:46,219
So things
:
01:22:46,462 --> 01:22:46,932
Nathan Dunleavy - The Yappy Hour: right.
:
01:22:47,148 --> 01:22:47,509
Sue: eye,
:
01:22:47,842 --> 01:22:48,302
Nathan Dunleavy - The Yappy Hour: Oh, yes!
:
01:22:48,549 --> 01:22:49,759
Sue: eye, yawning.
:
01:22:50,909 --> 01:22:51,068
I
:
01:22:51,132 --> 01:22:51,332
Nathan Dunleavy - The Yappy Hour: licking.
:
01:22:51,339 --> 01:22:54,259
Sue: know them as calming
signals because of Turid Rugas.
:
01:22:54,592 --> 01:22:56,132
Nathan Dunleavy - The Yappy Hour:
Oh, yes, yes.
:
01:22:56,239 --> 01:22:56,259
Sue: Her,
:
01:22:56,642 --> 01:22:57,132
Nathan Dunleavy - The Yappy Hour: okay.
:
01:22:57,359 --> 01:23:01,179
Sue: book refers to them as
calming signals, but other people
:
01:23:01,179 --> 01:23:02,889
call them stress indicators.
:
01:23:03,032 --> 01:23:03,762
Nathan Dunleavy - The Yappy Hour: yeah.
:
01:23:03,779 --> 01:23:08,184
Sue: wail eye, the yawning,
lip licking, all this.
:
01:23:09,012 --> 01:23:09,782
Nathan Dunleavy - The Yappy Hour:
Poor lift.
:
01:23:09,802 --> 01:23:10,222
Blinking.
:
01:23:10,302 --> 01:23:11,442
Right, I'm with you, right.
:
01:23:11,654 --> 01:23:12,144
Sue: Yeah.
:
01:23:12,862 --> 01:23:16,392
Nathan Dunleavy - The Yappy Hour:
your top tips for a happy groomed dog.
:
01:23:17,092 --> 01:23:22,472
If you could give dog parents three
golden grooming rules, what would they be?
:
01:23:23,544 --> 01:23:24,084
Sue: Okay.
:
01:23:24,394 --> 01:23:27,914
So make sure you get
a fifth purpose groom.
:
01:23:28,744 --> 01:23:31,724
So if your dog is gonna, if you've
got a cockapoo that's going in
:
01:23:31,724 --> 01:23:34,394
fields every day, have a short trim.
:
01:23:34,484 --> 01:23:39,284
Don't make them have a really fancy
style that's long that you've got
:
01:23:39,294 --> 01:23:43,494
to bath and brush out every day,
particularly if they don't enjoy it.
:
01:23:43,874 --> 01:23:45,384
Introduce them to grooming.
:
01:23:46,279 --> 01:23:49,079
as puppies and make it really positive.
:
01:23:50,159 --> 01:23:51,059
And there was another one.
:
01:23:51,059 --> 01:23:52,779
What was the other one I was going to say?
:
01:23:56,019 --> 01:23:58,839
Make sure you go to the
groomers on a regular basis.
:
01:23:58,839 --> 01:24:03,339
So some guardians will probably
only take the dog to the groomers
:
01:24:03,339 --> 01:24:04,759
when they think they need grooming.
:
01:24:04,769 --> 01:24:06,818
So they might be 10, 12 weeks apart.
:
01:24:06,818 --> 01:24:10,419
That doesn't make for a pleasant
experience if your dog's matted.
:
01:24:10,898 --> 01:24:11,179
So
:
01:24:11,547 --> 01:24:11,607
Nathan Dunleavy - The Yappy Hour:
It's been
:
01:24:11,719 --> 01:24:15,309
Sue: find a groomer that your
dog, not necessarily that you
:
01:24:15,309 --> 01:24:16,999
like, that your dog likes.
:
01:24:17,829 --> 01:24:19,619
and go on a regular basis.
:
01:24:19,639 --> 01:24:25,059
So I have most dogs in every six
weeks, some every four weeks, but
:
01:24:25,068 --> 01:24:29,159
I don't let them go any longer than
eight weeks, especially if you've
:
01:24:29,159 --> 01:24:32,229
got a cockapoo, preferably six weeks.
:
01:24:32,239 --> 01:24:34,789
So most of my dogs are
on a six week cycle.
:
01:24:35,267 --> 01:24:36,597
Nathan Dunleavy - The Yappy Hour:
Yeah, am I a toy poodle or something?
:
01:24:37,419 --> 01:24:41,549
Sue: Yeah, I won't take a dog on that
only comes in two or three times a year.
:
01:24:42,047 --> 01:24:42,497
Nathan Dunleavy - The Yappy Hour: Nah.
:
01:24:42,529 --> 01:24:43,898
Sue: it's not fair on the dog.
:
01:24:44,487 --> 01:24:44,916
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:24:45,159 --> 01:24:46,129
Sue: can't do anything with the dog.
:
01:24:46,849 --> 01:24:47,969
Two or three times a year,
:
01:24:48,577 --> 01:24:48,657
Nathan Dunleavy - The Yappy Hour: No.
:
01:24:48,657 --> 01:24:49,684
That's
:
01:24:49,759 --> 01:24:53,986
Sue: it's, you know, if I'm doing
desensitization or counter conditioner.
:
01:24:53,986 --> 01:24:55,780
I can't work with that.
:
01:24:55,780 --> 01:24:57,933
Oh, there's lots of lights above.
:
01:24:57,933 --> 01:25:01,880
We did write one down though,
so I'm actually going to
:
01:25:01,880 --> 01:25:04,032
go back and write one down.
:
01:25:11,916 --> 01:25:12,227
Nathan Dunleavy - The Yappy Hour: okay.
:
01:25:13,416 --> 01:25:13,537
No.
:
01:25:14,677 --> 01:25:15,107
okay.
:
01:25:19,318 --> 01:25:24,439
Sue: Oh yeah, there is a bit of a, and
it applies to dog training as well, just
:
01:25:24,439 --> 01:25:26,179
because we can doesn't mean we should.
:
01:25:27,099 --> 01:25:32,289
So yeah, we can groom a dog, we
can put lots of safety aids on.
:
01:25:32,309 --> 01:25:34,139
I'm careful not to use restraints though.
:
01:25:34,519 --> 01:25:37,179
We can use multiple safety restraints.
:
01:25:37,999 --> 01:25:38,779
We can use a muzzle.
:
01:25:38,779 --> 01:25:42,019
We can have somebody hold the
dog and force them to be groomed.
:
01:25:42,349 --> 01:25:44,389
But just because we can
doesn't mean we should.
:
01:25:45,112 --> 01:25:46,512
Nathan Dunleavy - The Yappy Hour:
Yeah, brilliant.
:
01:25:47,272 --> 01:25:52,041
So thank you so much for
joining me on the yappy hour
:
01:25:52,169 --> 01:25:54,659
Sue: Yeah, I think it's a bit
longer than an hour today.
:
01:25:55,332 --> 01:25:57,572
Nathan Dunleavy - The Yappy Hour: I
don't care and I really don't mind.
:
01:25:57,572 --> 01:26:01,041
I kind of there is, I knew it would
be and there was just so much we
:
01:26:01,312 --> 01:26:04,092
I wanted to cover and I definitely
want to get you back on in the
:
01:26:04,092 --> 01:26:05,782
future because I feel we've only just
:
01:26:06,299 --> 01:26:07,148
Sue: Oh, that would be amazing.
:
01:26:07,422 --> 01:26:07,492
Nathan Dunleavy - The Yappy Hour: surface.
:
01:26:08,152 --> 01:26:10,622
But where can our listeners find out more?
:
01:26:11,007 --> 01:26:12,027
More about you.
:
01:26:12,027 --> 01:26:14,747
If they want to learn about
you or book a session.
:
01:26:15,799 --> 01:26:21,489
Sue: Okay, so my, my business is
called Happy Pauses with Sue, but
:
01:26:21,489 --> 01:26:24,818
most people now know me as taking
the Girl outta Grooming dog.
:
01:26:25,379 --> 01:26:32,169
So I have got a website, which is
www happy pauses with sue.co.uk.
:
01:26:32,859 --> 01:26:34,509
But most people come through.
:
01:26:35,094 --> 01:26:39,844
find me through my Facebook page, which
is taking the girl out of grooming dog.
:
01:26:40,567 --> 01:26:41,067
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:26:41,414 --> 01:26:44,704
Sue: So yeah, if you join that
Facebook group, anybody can join.
:
01:26:44,704 --> 01:26:48,044
It doesn't matter whether you're
a trainer, a groomer, a guardian,
:
01:26:49,014 --> 01:26:52,354
physiotherapist, anybody can join
my group as long as they ask,
:
01:26:52,454 --> 01:26:54,264
answer the joining questions.
:
01:26:54,557 --> 01:26:54,977
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:26:55,284 --> 01:26:59,884
Sue: and it really is I'm really proud
of the group because it is all force free
:
01:27:00,367 --> 01:27:00,627
Nathan Dunleavy - The Yappy Hour: Yes.
:
01:27:01,114 --> 01:27:02,294
Sue: occasionally.
:
01:27:02,579 --> 01:27:06,789
will get people recommending a muzzle
and that's taken off straight away.
:
01:27:07,327 --> 01:27:07,767
Nathan Dunleavy - The Yappy Hour: Yeah.
:
01:27:07,779 --> 01:27:11,209
Sue: And it's not that we're not, it's
not that we're against muzzles, it's
:
01:27:11,239 --> 01:27:15,179
just that if you are going to use a
muzzle, there needs to be muzzle trained.
:
01:27:15,657 --> 01:27:16,477
Nathan Dunleavy - The Yappy Hour:
Absolutely.
:
01:27:16,869 --> 01:27:26,529
Sue: So yeah, so my home, say my, my own
website is happy paws with Sue, but most
:
01:27:26,529 --> 01:27:31,039
people get to know me now through taking
the girl out of grooming dogs on Facebook.
:
01:27:31,272 --> 01:27:31,627
Nathan Dunleavy - The Yappy Hour: are
:
01:27:31,719 --> 01:27:32,309
Sue: And of course,
:
01:27:32,747 --> 01:27:32,847
Nathan Dunleavy - The Yappy Hour: in?
:
01:27:33,349 --> 01:27:34,179
Sue: I'm in Leicester.
:
01:27:34,666 --> 01:27:35,187
Nathan Dunleavy - The Yappy Hour:
Leicester.
:
01:27:35,187 --> 01:27:35,467
Yeah.
:
01:27:35,934 --> 01:27:36,304
Sue: yeah.
:
01:27:36,347 --> 01:27:36,697
Nathan Dunleavy - The Yappy Hour:
Brilliant.
:
01:27:36,754 --> 01:27:40,134
Sue: I have got the three books as well
if people, but again they can learn
:
01:27:40,144 --> 01:27:45,764
about that through my Facebook page and
at the beginning of March, I'm going to
:
01:27:45,773 --> 01:27:48,364
be launching a new education program,
:
01:27:49,097 --> 01:27:49,687
Nathan Dunleavy - The Yappy Hour: Oh.
:
01:27:50,094 --> 01:27:54,344
Sue: which is going to include stuff
like body language how the brain works.
:
01:27:55,994 --> 01:28:01,344
Aimed at groomers, but I've already
got guardians interested as well, and
:
01:28:01,344 --> 01:28:06,684
there's going to be, there's going to be
loads of information on there about, you
:
01:28:06,684 --> 01:28:11,324
know, a bit about dog behaviour to set
the scene and so people understand why.
:
01:28:12,119 --> 01:28:14,919
Because I think grooming is
important, but then there's going
:
01:28:14,919 --> 01:28:19,909
to be information about talent and
t touch animal sense of education.
:
01:28:20,818 --> 01:28:24,609
I'm going to do a boast now because I
was the first groomer in the world to
:
01:28:24,609 --> 01:28:26,499
use free work in the grooming salon.
:
01:28:27,047 --> 01:28:28,197
Nathan Dunleavy - The Yappy Hour:
You boast away.
:
01:28:28,267 --> 01:28:29,237
I love that.
:
01:28:29,299 --> 01:28:32,359
Sue: Yeah, I was the first groomer
in the world to use it because I'm
:
01:28:32,359 --> 01:28:34,939
one of Sarah's advanced hooters.
:
01:28:35,927 --> 01:28:37,057
Nathan Dunleavy - The Yappy Hour:
Oh, okay.
:
01:28:37,654 --> 01:28:40,523
Sue: So yeah, I was, I was
at the farm when she first
:
01:28:40,604 --> 01:28:42,894
introduced ACE free work to us.
:
01:28:43,523 --> 01:28:45,034
I forgot what I was going to say now.
:
01:28:46,232 --> 01:28:48,242
Nathan Dunleavy - The Yappy Hour: Oh,
just about your education programs
:
01:28:48,484 --> 01:28:50,054
Sue: Yeah, so it's going to include,
:
01:28:50,062 --> 01:28:50,332
Nathan Dunleavy - The Yappy Hour:
amazing that,
:
01:28:50,443 --> 01:28:52,624
Sue: it'll have free
work on there as well.
:
01:28:53,054 --> 01:28:56,914
But I've put together a really
long list of quick hacks.
:
01:28:57,004 --> 01:29:02,804
So quick training things, there is a
complete section on different training
:
01:29:02,804 --> 01:29:06,644
techniques, positive based training
techniques, but then there's going
:
01:29:06,644 --> 01:29:11,193
to be a module on really quick hacks
that you can use to make grooming
:
01:29:11,244 --> 01:29:13,334
easier in the salon or at home.
:
01:29:14,044 --> 01:29:17,724
So really it's a lot of it is
what I've learned over the years
:
01:29:19,464 --> 01:29:21,273
and then adapted to grooming.
:
01:29:22,324 --> 01:29:25,254
So hopefully that's been
really successful as well.
:
01:29:25,254 --> 01:29:33,784
Yeah.
:
01:29:34,037 --> 01:29:36,210
Nathan Dunleavy - The Yappy Hour:
you so much for joining me today on
:
01:29:36,443 --> 01:29:36,884
Sue: You're welcome.
:
01:29:37,287 --> 01:29:39,567
Nathan Dunleavy - The Yappy Hour:
Hour, powered by Yappily.
:
01:29:39,887 --> 01:29:42,797
Absolutely amazing and I've
loved chatting to you and
:
01:29:43,137 --> 01:29:44,547
getting all your words of wisdom.
:
01:29:44,547 --> 01:29:46,497
We will definitely have
you back in the future.
:
01:29:46,554 --> 01:29:47,464
Sue: Oh, thank you.
:
01:29:48,157 --> 01:29:51,427
Nathan Dunleavy - The Yappy Hour: but like
I say, thank you for joining me and I look
:
01:29:51,427 --> 01:29:52,737
forward to speaking to you again soon.
:
01:29:53,693 --> 01:29:54,374
Sue: Lovely, thank you.
:
01:29:59,295 --> 01:30:03,835
Right, let's do a quick recap
of today's episode with Sue
:
01:30:03,835 --> 01:30:07,045
Williamson, because we covered a lot.
:
01:30:08,265 --> 01:30:13,035
Consent based grooming isn't just about
looks, it's about making the experience
:
01:30:13,045 --> 01:30:15,985
stress free and enjoyable for the dog.
:
01:30:16,705 --> 01:30:19,745
Grooming is an essential
part of a dog's well being.
:
01:30:20,065 --> 01:30:21,915
Neglecting it can lead to discomfort.
:
01:30:23,010 --> 01:30:25,040
matting and even health issues.
:
01:30:25,610 --> 01:30:30,030
Anxious or sensitive dogs can learn
to enjoy grooming with the right
:
01:30:30,030 --> 01:30:33,370
approach, patience and desensitization.
:
01:30:34,020 --> 01:30:37,330
Brushing a, brushing at home is crucial.
:
01:30:37,570 --> 01:30:40,840
Waiting until your dog is a
matted mess before seeing the
:
01:30:40,840 --> 01:30:42,910
groomer isn't fair to them.
:
01:30:43,184 --> 01:30:44,165
or your groomer.
:
01:30:45,065 --> 01:30:50,205
Pet parents play a huge role in
making grooming a positive experience.
:
01:30:50,495 --> 01:30:54,915
Simple things like rewarding calm
behaviour and getting dogs used to
:
01:30:54,915 --> 01:30:57,545
handling can make a big difference.
:
01:30:58,025 --> 01:31:01,535
Huge thanks to Sue for sharing
her wisdom with us today.
:
01:31:01,925 --> 01:31:06,350
If you found this episode helpful,
don't Don't forget to hit that subscribe
:
01:31:06,350 --> 01:31:11,070
button, share it with your fellow
dog parents and leave us a review.
:
01:31:11,380 --> 01:31:15,600
It really helps us to reach more
people who want to give their
:
01:31:15,600 --> 01:31:17,680
dogs the best life possible.
:
01:31:18,150 --> 01:31:22,770
You can also find Sue and her
work at Happy Paws with Sue.
:
01:31:23,650 --> 01:31:24,940
That's it for today's video.
:
01:31:25,330 --> 01:31:27,650
Yappy Hour, powered by Yappily.
:
01:31:28,030 --> 01:31:33,580
Until next time, keep your pups
healthy, happy and well groomed.
:
01:31:34,160 --> 01:31:35,480
I'll see you next time.