What exactly is "podcaster experience"? In this week's episode, I've brought in Danny, our Head of Podcaster Support and Experience, to chat about consistently making our users happy, how support fits into the bigger picture and the best part of working in the support and experience team.

This is Captivate Insider, a weekly update on what's happening here at Captivate, where we're actively helping the serious independent podcast creator save time, grow their podcast and monetize their content.

Join me your host, Garry, the Head of Design here at Captivate where I'll be chatting with our team to get a behind the scenes look at what goes into designing and developing our features, our views on what's happening in and around podcasting PLUS grab some tips on using Captivate along the way.

A new show lands every Wednesday in your preferred podcast app and if you're not using Captivate to grow your podcast, head over to captivate.fm to try us out totally free for 7 days. Enjoy, and happy podcasting.