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37: Making Tough Decisions in Business to Focus on Profit
Episode 37 β€’ 10th September 2024 β€’ Know Your Worth β€’ Sydney Conway and Kristen Fedeli
00:00:00 00:14:19

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In this bittersweet episode, Kristen and Sydney discuss the tough yet necessary decisions we've made in business to refocus and grow.

Sydney shares her decision to close Maverick, her co-working space, as well as put a pause on the Know Your Worth Podcast. 


Tune in to hear: 

  • An easy way to think about decision making in your business that will help you grow every time
  • Why Sydney is closing a business and making several changes
  • How to navigate feeling like something failed when it’s no longer working for you


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πŸ‘‹ CONNECT WITH SYDNEY & KRISTEN 

Website: https://knowyourworthpgh.com/

Instagram: https://www.instagram.com/knowyourworth_pgh/ 

YouTube: https://www.youtube.com/channel/UC3wzOVSDSC-xsmLg8JJ8MJg/

Transcripts

Sydney:

People will not give you a hard time or question you to a point where

Sydney:

it's uncomfortable when you tell them that you've done a financial analysis

Sydney:

on it and it's no longer effective for you and your budget and your business.

Sydney:

Welcome to the Know Your Worth Show, where we teach you how to think about

Sydney:

your money differently so that you can achieve your sexy money goals.

Sydney:

I'm Sydnee your money Maven and owner of Know Your Worth.

Sydney:

And I'm Kristen Sid's Dimepiece bestie team member and busy mama

Sydney:

twins here to make sure that those of us without a financial degree can

Sydney:

still level up with each episode.

Sydney:

Let's get started on reaching your next goal.

Sydney:

Hello, welcome to the Know Your Worth podcast.

Sydney:

I am one of your hosts, Sydney Conway,

Kristen:

And I am your other host, Kristen Fedeli.

Kristen:

Hi,

Sydney:

and we are hoping you are doing lovely on this beautiful

Sydney:

day, on this beautiful Tuesday.

Kristen:

we are all in our feelings because we're coming to you with kind

Kristen:

of a message about the Know Your Worth podcast, but also a little life lesson,

Kristen:

because we've always shared with you pretty openly as business owners and,

Kristen:

you know, our financial histories, we've already always been really vulnerable.

Kristen:

So Syd, do you want to do the honors?

Kristen:

Mm

Sydney:

Yeah, we we are, it's a bittersweet moment to say that

Sydney:

we're putting the Know Your Worth podcast on a We're going

Sydney:

to be in a holding pattern here.

Sydney:

And you know, it's hard to say when we think we'll come back right now.

Sydney:

We have just been kind of exploring a new season of life.

Sydney:

And, you know, as I've talked about, I've moved into a new home.

Sydney:

And school season has started for Kristen and the girls.

Sydney:

And you know, on the Know Your Worth end, one of our key employees is out on

Sydney:

maternity leave and we're so happy her and her lovely daughter are doing well.

Sydney:

But it is putting a strain on some of the workload that we have.

Sydney:

And we're just trying to make sure that we know what basket our eggs need to go in.

Sydney:

And so for now we need to put the coins in the right box.

Sydney:

The eggs in the right basket.

Kristen:

Yeah.

Kristen:

And when we were talking about this, you know, so it was like, I think it's

Kristen:

important to say, you know, as business owners, sometimes you have to choose the

Kristen:

thing that you, I don't want to say you don't enjoy the most, but we enjoy this.

Kristen:

This is fun for us.

Kristen:

So to like put it on hold is hard to do actual real work.

Sydney:

And I've thought about the book, The Pumpkin Plan, a couple of times.

Sydney:

So if anyone has ever read the book, The Pumpkin Plan, if

Sydney:

you haven't, it's a good one.

Sydney:

But the gist of it is as a business owner and really in life, I think, you

Sydney:

know, when you're looking for returns on things, investments on things, so

Sydney:

it's not just business but it's what on, on your vine of life and of business,

Sydney:

When you have multiple pumpkins growing, and this is, you know, a little farming

Sydney:

tidbit and gardening tidbit, if anybody out there is a gardener when you

Sydney:

have, when you're trying to produce the largest fruits, you need to trim

Sydney:

back the fruits that aren't as big.

Sydney:

They're not as profitable, they're not as fulfilling, and you need

Sydney:

to let grow the largest pumpkin.

Sydney:

It's the pumpkin plant.

Sydney:

So, you know, right now focusing on our main business plan of know your

Sydney:

worth and our functions there is, that's our pumpkin we need to focus on.

Sydney:

So it's a good book and you know, it's one of the things that's kind

Sydney:

of been in the back of my head with this of, we need to clip back some

Sydney:

of the smaller pumpkins to let the, the bigger one flourish right now.

Kristen:

And when the bigger pumpkin flourishes, then we can come back and

Kristen:

invest time, you know, talking to each other and talking to you and getting our

Kristen:

message out that we feel is so important.

Kristen:

But we want to thank you guys for listening.

Kristen:

We have loved getting to know our guests that came on.

Kristen:

We've loved connecting people via our guests and all the people

Kristen:

that have reached out to us.

Kristen:

And we also want to give a shout out to Jocelyn, right?

Kristen:

And her Connected Through Content team.

Kristen:

She is the one who produces our podcasts.

Kristen:

She and her team do all our social media graphics and our emails and

Kristen:

all the things that make this run.

Kristen:

She's an incredible planner.

Kristen:

She's incredible at what she does.

Kristen:

So if anybody, you know, has a podcast, know that somebody that has a podcast

Kristen:

and they're looking for someone to help them in that arena, we would

Kristen:

gladly pass her information on because her, she and her team are the best.

Sydney:

Yeah, absolutely agreed.

Sydney:

We could not have done this at all for a year without her.

Kristen:

For a year.

Kristen:

For a year, with her knocking on our inboxes like, Girls, are you there?

Sydney:

She's great at following up in like a very nice way.

Kristen:

Yes.

Kristen:

That doesn't make you feel like a loser.

Sydney:

Yeah, she is fantastic.

Sydney:

I would highly, highly, highly recommend her.

Sydney:

And I guess, you know, kind of for the rest of this episode, I kind of want

Sydney:

to talk about some of the decision making and planning that goes into.

Sydney:

You know, this decision.

Sydney:

And if you have something like this, that you're evaluating in your business

Sydney:

and in your life, how can you tell when it's time to you know, try something

Sydney:

new or to stop trying something new, you know, so a couple of things that.

Sydney:

A couple changes I know in one of the last episodes we talked about too was Alex and

Sydney:

I actually closed the Maverick as well.

Sydney:

Our co working space that we had in Gibsonia and that was a

Sydney:

really tough decision as well.

Sydney:

But part of the reason for that was distance, travel time, you know, we moved

Sydney:

so that was a big piece of it was the travel time every day was just too much.

Sydney:

We weren't going to get there and it wasn't going to

Sydney:

be where we spent our time.

Sydney:

But aside from that, there was a big cost benefit analysis as well as there is with,

Sydney:

you know, everything we do in business.

Sydney:

So we took a look at kind of what the, the sales we were making from

Sydney:

the Maverick from the podcast, and we took a look at how we were.

Sydney:

Getting clients, what the effort was that was being put into getting clients.

Sydney:

And kind of on both fronts, we realized that it wasn't necessarily

Sydney:

that we weren't getting clients.

Sydney:

It was that we weren't putting in the effort to get clients.

Sydney:

So at the Maverick and at the podcast, you know, we've, we've put

Sydney:

in good work to build the product.

Sydney:

The product's great.

Sydney:

You know, we love the Maverick.

Sydney:

It was a great product.

Sydney:

It was a great place.

Sydney:

The podcast, we love the product.

Sydney:

We love the product.

Sydney:

We hope it's a great product for people.

Sydney:

But bringing the people in is a whole separate stream.

Sydney:

It's a whole separate entity of our workflows that we weren't focusing

Sydney:

on at the Maverick and we weren't, weren't, we weren't really focusing

Sydney:

on at the podcast and natural growth is absolutely possible and it's just

Sydney:

slower over time and, you know, it was doing exactly what we wanted it to do.

Sydney:

While we were doing it but to take it to the next level where the cost

Sydney:

benefit would have been more on the benefit side, it would have taken

Sydney:

a lot more effort and time on our parts for both kind of streams.

Kristen:

Mhm.

Sydney:

So that's kind of where I came in and said, you know, if it's gonna, if

Sydney:

it's not just gonna take more money and then we can get You know, how much more

Sydney:

money would it take to get new people in?

Sydney:

You know, at the Maverick, it would have been more advertising dollars.

Sydney:

That would have been you know, maybe more signage would have been probably

Sydney:

more flexibility with the space and with the podcast, it's more advertising.

Sydney:

It's more advertising dollars.

Sydney:

So you have to weigh out what the cost benefit is for those advertising dollars.

Sydney:

And ultimately how much of your time is it going to take to do that?

Sydney:

If that's a space that you're in.

Sydney:

So for us, we kind of realized that it just wasn't as efficient for us on

Sydney:

the cost benefit side and some of the financial evaluations that we did, and

Sydney:

modeling and budgeting that it just wasn't going to be as efficient for us

Sydney:

and as effective as it could have been.

Sydney:

So it won't be as financially effective for us either.

Kristen:

I think the other side of being a business owner is to the emotional side

Kristen:

of not wanting to appear like a failure and not wanting to let yourself down,

Kristen:

not wanting to let other people down.

Kristen:

What will other people think?

Kristen:

And in the end you kind of have to give yourself grace

Kristen:

that you're only one person.

Kristen:

Like when I look at you and Alex, like, The Golf Academy, the Maverick,

Kristen:

the podcast, Know Your Worth, buying a new house, getting a new dog,

Kristen:

traveling to Germany, like something has to give at some point if you

Kristen:

want to not drown in your own tears.

Kristen:

And so, yeah.

Kristen:

And same with my own life.

Kristen:

I mean, I know that there are things business related and non business related

Kristen:

that I have to take a look and be like, if I want to be a functioning human every

Kristen:

day that can interact appropriately, then And not just break down in tears

Kristen:

in the middle of giant Eagle, then I probably have to cut some things out.

Kristen:

So I think it's getting like really honest with yourself as a business

Kristen:

owner in person of what are you bringing your best effort towards?

Kristen:

And what are you just making yourself do because you're too proud to put it down.

Sydney:

Yep, absolutely.

Sydney:

And I think one of the things along with that of like, I was really

Sydney:

uncomfortable initially to tell people that we were closing the Maverick.

Sydney:

Because that was such a kind of like, you know, more people around us.

Sydney:

Friends and family knew that we had the Maverick kind of more than the podcast.

Sydney:

I think that, you know, just that they've been there, it was more known

Sydney:

to the people I was going to have to like tell, you know, Hey, we're closing

Sydney:

the space you drive past every day.

Sydney:

We're putting up a sign that's going to say it's open for

Sydney:

lease, you know, so we're done.

Sydney:

And that that was more of a gut check for me with like,

Sydney:

what are people going to think?

Sydney:

You know, that was kind of the first step.

Sydney:

And I will say that.

Sydney:

People will not give you a hard time or question you to a point where it's

Sydney:

uncomfortable when you tell them that you've done a financial analysis on

Sydney:

it and it's no longer effective for you and your budget and your business.

Sydney:

Because people were like, Oh, Oh shit.

Sydney:

Like, you know, this is, she took it seriously.

Sydney:

Like, and not like, Oh, they have no money.

Sydney:

It's.

Sydney:

Oh, the cost benefit isn't there.

Sydney:

This is an emotional decision, but it's an unemotional decision at this point of,

Sydney:

you know, and I don't know if it's just because, you know, the people that I'm

Sydney:

telling this to, like, know that that's my job as well, you know, to be able to

Sydney:

analyze things from that perspective.

Sydney:

But, you know, there was a lot of, there's a lot of times where I don't want to do

Sydney:

something or I, you know, to tell my.

Sydney:

My you know, family or my friends like, oh yeah, I'm not going to do that anymore.

Sydney:

And I'm like, aww, really?

Sydney:

Are you sure?

Sydney:

Are you sure you don't want to do it?

Sydney:

You don't

Kristen:

sure?

Kristen:

Like

Sydney:

you sure?

Sydney:

You know, and there's a lot of times where you get that and you're

Sydney:

like, okay, maybe I'll go do it.

Sydney:

You know, like, fine, I'll go do it.

Sydney:

Where, but if you say actually I ran the numbers and it's just not

Sydney:

financially responsible and you know, I need to protect my time a little bit.

Sydney:

So, and making sure that my life is efficient and the numbers

Sydney:

don't support me continuing this.

Sydney:

Yeah.

Sydney:

So it's, it's bittersweet and we're going to miss it, but this is what's best for

Sydney:

my business and for my family's budget.

Sydney:

A lot of times people are like, Oh yeah, that's cool.

Kristen:

Okay.

Sydney:

Nevermind.

Sydney:

Yeah.

Sydney:

I can't argue.

Kristen:

like, yeah, the more resolute you are in what your decision is, the

Kristen:

less people are going to question you and the less they're going to talk about it.

Kristen:

Cause what is there to say?

Kristen:

These are my reasons.

Kristen:

I'm sticking to it.

Kristen:

I'm not open to discussion or any of anybody else's viewpoints.

Kristen:

I didn't ask for them.

Kristen:

Thanks a lot.

Kristen:

See you later.

Sydney:

Yep.

Sydney:

Exactly.

Sydney:

Exactly.

Sydney:

So I think if you're someone that's in a hard spot for your business and

Sydney:

you need to make changes, you need to you know, cut an income stream.

Sydney:

You need to let go of someone.

Sydney:

You need to pause on a service.

Sydney:

The clearer you can be about it, the better.

Sydney:

Because when you're wishy washy, there's a lot of room for interpretation,

Sydney:

and if you need to make sure that you're clear on it, find the data to

Sydney:

support it too, in your own, you know, as much as you can find the data.

Sydney:

And if it's not, if it's a completely emotional decision of like, this is

Sydney:

just wearing on you, stick by it.

Sydney:

Like, if it's something that is just draining you from your heart and soul,

Sydney:

and you can't put a number to it.

Sydney:

You just need to stick to it.

Sydney:

You're making a decision, just be clear and be honest with people,

Sydney:

and they'll respect that more than anything else, I think, too.

Sydney:

Yeah.

Kristen:

So with that being said, that's our last piece of advice

Sydney:

Yeah!

Kristen:

as we roll back the red carpet and we really appreciate

Kristen:

you guys for following along and watching and stay tuned for what

Kristen:

Know Your Worth is up to next.

Sydney:

Yeah, and if you get through all of our episodes and you end up on this

Sydney:

one, you're curious about something, we didn't get to a topic that you were really

Sydney:

looking forward to hear, our emails are always open info at knowyourworthpgh.

Sydney:

com.

Sydney:

Send us your questions, reach us you know, on Instagram.

Sydney:

We're still gonna be fielding comments, questions.

Sydney:

We're still going to be, you know, showing up probably a little bit more

Sydney:

live on Instagram now and making sure that we're still engaging with, you

Sydney:

know, the audience that was with us and our clients and you know, the,

Sydney:

the spaces that we want to be in.

Sydney:

So reach out to us, let us know if you have any questions, any concerns,

Sydney:

anything you want to talk about.

Sydney:

And we will, we will always be here to answer you.

Kristen:

So it's the money maven and the dime piece besties signing off.

Sydney:

Lining off.

Sydney:

Thank you so much for listening.

Sydney:

And enjoy this Tuesday.

Kristen:

Bye.

Sydney:

Head to your regularly scheduled programming.

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