Welcome to the final episode of season nine of The Driving Confidence Podcast! Kev and Tracey are joined by driving instructor Kev Lynes and his former student, Lydia, to explore the transformative journey of learning to drive, especially when faced with anxiety, a lack of confidence, or neurodiversity.

This episode explores the unique relationship between instructor and learner, highlighting the importance of finding the right match to support individual needs. Lydia shares her honest experiences as a nervous learner, from the anxieties of picking up the phone to the first steps behind the wheel. Together, Kev and Lydia reflect on how patient, adaptive teaching methods and simple acts of kindness, like pulling over for a coffee or recognising when to change the pace of a lesson, can make all the difference.

Find Kev at DriveLincs: https://drivelincs.uk/

And on Facebook: https://www.facebook.com/KevLynesADI

Would you like to feature in a future Q&A podcast?  Do you have a story that others might relate to? You can record a question about driving nerves or confidence that you would like us to answer on our Speak Pipe page.  If you have a question, then there are likely to be others with the same or similar question so ask away and let's start helping more people to build their driving confidence! https://www.speakpipe.com/TheDrivingConfidencePodcast

Find out more about how we can help transform the way you feel about driving and follow us on social media:

The Drive Calm Journal:

A Twelve-Week Prompt Journal for Anxious Drivers - available to buy in all formats on Amazon: https://amzn.eu/d/hdrzRKj

Get help from Kev and Tracey at Confident Drivers:

Sign up for our free weekly newsletter that includes a tip of the week plus the latest news and podcast episode: Sign up Here

Try one of our most popular tools, the Confident Drivers Coaching Wheel, to help you identify your driving strengths and weaknesses and see if you are driving test-ready: https://confident-drivers.newzenler.com/courses/coachingwheel-testready

Are you ready to stop the search on social media and start taking action to overcome your driving concerns? Our Nervous Drivers Calming Kit has the online tools and video guides you need to master your driving anxiety. Get immediate access, starting from just £27

Nervous Drivers Calming Kit: https://confident-drivers.newzenler.com/courses/nervous-drivers-calming-kit

Do you know that you would like some individual support from us, to create a personalised plan with our help and added accountability to take action? Then our Driving Confidence coaching will help, we offer four different levels of help to suit your needs.

One-to-One Driving Confidence Coaching:

https://www.confidentdrivers.co.uk/drivingconfidencecoaching

Leave us a Tip / Buy us a coffee:

https://driving-confidence-podcast.captivate.fm/support

Follow or contact us on Social Media:

Facebook: https://www.facebook.com/confidentdriver/

Instagram: https://www.instagram.com/confidentdrivers/

YouTube: https://www.youtube.com/channel/UCtVucIvyC_2AX33zNL7-yoQ

Podcast Newsletter

If you would like us to keep you up to date with podcast episodes, click the most appropriate link for you:

Individual drivers

Driving Instructors

Mentioned in this episode:

Find our Drive Calm Journal on Amazon

* Do you avoid driving whenever possible? * Do you feel like the only person who is anxious about driving? * Would you like to drive wherever you want, whenever you want? * Are you ready to take action to improve your driving confidence? Follow the prompts, questions, exercises and reflections each week to create your own goal based action plan to work on your driving mindset. Created by Kev & Tracey Field to help anxious drivers take action and track their progress over twelve weeks based on our unique Drive Calm® System, you set your own goals so you can work at your own pace.

Drive Calm Journal on Amazon

Speaker: 00:00:04

You're listening to the Driving

Confidence podcast for drivers who want

2

: 00:00:08

to be calm and confident on the road.

3

: 00:00:10

We will be sharing tips, stories and

advice to beat driving nerves and anxiety

4

: 00:00:16

and build your driving confidence.

5

: 00:00:18

Whether you are just starting out as

a learner or have had your driving

6

: 00:00:22

license for years, if you want

to transform how you feel about

7

: 00:00:26

driving, this podcast is for you.

8

: 00:00:34

So on this last episode of Season nine

of the Driving Confidence Podcast, we're

9

: 00:00:40

delighted to invite on Kev Lines and his

student Lydia, to come and join us and

10

: 00:00:47

talk a little bit about their stories.

11

: 00:00:50

And the motivation behind this is

that it can be really hard sometimes

12

: 00:00:55

to find a driving instructor.

13

: 00:00:58

With the experience that

you need as a student.

14

: 00:01:02

So whether that's whether you need

somebody with experience of anxiety,

15

: 00:01:06

neurodiversity, or perhaps you've got

some other particular needs when you are

16

: 00:01:11

learning to drive, and there are lots of.

17

: 00:01:14

Different varieties of

driving instructor out there.

18

: 00:01:18

So you need to shop around and find out

who does what, what their experience

19

: 00:01:23

is, and find the best match for you.

20

: 00:01:26

Yeah.

21

: 00:01:27

It's finding one that suits you,

isn't it, so that you can learn best.

22

: 00:01:30

I think that's what we're here for.

23

: 00:01:31

Yeah, definitely.

24

: 00:01:33

So thank you very much

for joining us, Kevin.

25

: 00:01:35

Lydia, thank you for having us.

26

: 00:01:39

Tell me, tell me a little

bit about yourself.

27

: 00:01:42

I've been in driver

training for a long time.

28

: 00:01:46

I mean, my first driver training

job was probably 20 years ago.

29

: 00:01:51

Um, but my background was buses, public

transport, and it took me a long time

30

: 00:01:57

to get into training new drivers.

31

: 00:02:01

Um, so I didn't really know what to

expect, but it was kind of, it felt

32

: 00:02:04

like a natural progression for me

to move on to that, but it was very.

33

: 00:02:08

It didn't take long for me to realize

that there was something more I wanted

34

: 00:02:13

to do and I wasn't sure what it was.

35

: 00:02:15

I couldn't put my finger on

it until Lydia came along and

36

: 00:02:19

yeah, she was the inspiration

for me going down the path of I.

37

: 00:02:24

Being able to provide lessons for

people who perhaps are nervous,

38

: 00:02:31

lack of confidence, and even lots

of, uh, neurodiverse conditions

39

: 00:02:39

that people have to deal with

in their lives on a daily basis.

40

: 00:02:44

And driving is one of

those things in life.

41

: 00:02:46

It's kind of a big milestone in your

life, so people put a lot of weight on it.

42

: 00:02:52

And it's scary as well.

43

: 00:02:54

So you know, you've got the run of

the mill neurotypical people that

44

: 00:02:58

just take it in their stride, get in

the car with anyone, and sort of most

45

: 00:03:04

things is walk off a duck's back.

46

: 00:03:06

But for a lot of people, just

picking up the phone or sending

47

: 00:03:10

a message to a driving instructor

is a massive feat in itself.

48

: 00:03:17

So not knowing where to

start, and that was kind of.

49

: 00:03:22

Lydia comes into it is we were thrown

together purely by chance and it

50

: 00:03:29

started a journey that obviously has

been very positive for Lydia, but also

51

: 00:03:35

I've learned just as much as she has

and that kind of, that was, I mean,

52

: 00:03:40

what was it, Lydia, about a year ago.

53

: 00:03:42

You've been driving a year ago?

54

: 00:03:43

Yeah.

55

: 00:03:44

Yeah.

56

: 00:03:44

I start, I passed my test in July

and I swear I was learning to drive

57

: 00:03:50

for some time, like it wasn't.

58

: 00:03:53

It wasn't a quick feat, that's for sure.

59

: 00:03:56

So it's been quite a while, but with

a big smile on your face like that, it

60

: 00:04:01

sounds, and looks like you had a fantastic

time while you was learning to dress.

61

: 00:04:05

I had a really good time.

62

: 00:04:07

Yeah.

63

: 00:04:08

Well this is the thing like we, but

kept saying is that we genuinely

64

: 00:04:12

got so much out of it because I

said to him that I just having like

65

: 00:04:17

that space in the car and I can't

even describe it, like it genuinely.

66

: 00:04:21

It taught me so much about, not just

about learning to drive and stuff like

67

: 00:04:25

that, but about like you were saying

before, that you can just, like,

68

: 00:04:30

even if it's harder for you to learn

to drive and it takes a bit longer,

69

: 00:04:33

it doesn't mean you can't learn to

drive it doesn't mean you're doing it

70

: 00:04:36

wrong or it doesn't mean, you mean.

71

: 00:04:37

So it just means that like maybe you

need a different method or maybe you just

72

: 00:04:41

need a different like teaching style.

73

: 00:04:43

And I feel like that's what I found,

like being in the car with Kevin is that.

74

: 00:04:49

It wasn't a me issue, it was just

something a little different.

75

: 00:04:52

And I don't know if it made you

realize, Kevin, but that you can provide

76

: 00:04:57

something different that people wouldn't

get from somewhere else, and that

77

: 00:05:00

necessarily isn't necessarily available.

78

: 00:05:02

So I feel like we both had that

realization at the same time,

79

: 00:05:05

which is why it really helped.

80

: 00:05:06

Like we kind of helped

each other a lot with that.

81

: 00:05:09

Because I didn't feel like, I mean, I

taught 17 year olds and it, you know,

82

: 00:05:14

the same old thing that we hear about how

much it cost, how long is it gonna take,

83

: 00:05:18

you know, can I pass my test in a month?

84

: 00:05:21

And you get that sort of person

and if that's what they need and

85

: 00:05:25

want, I'm sure there's people

out there that can provide it.

86

: 00:05:27

But for me it was like

I wanted to do more.

87

: 00:05:32

I felt it wasn't just about drop

passing a test, it was about.

88

: 00:05:37

Somebody embarking on a journey that

was scary and daunting for them.

89

: 00:05:43

Mm-hmm.

90

: 00:05:43

And I wanted to be able to

bring them into that world.

91

: 00:05:48

And, and sort of, it's not, it doesn't

have to be scary, like Lidia said,

92

: 00:05:53

it can actually be fun and it's,

you know, it's not prescriptive.

93

: 00:05:57

You don't have to learn a certain way.

94

: 00:05:59

You have to, you don't have

to do it a certain way.

95

: 00:06:01

You don't have to do certain

things in a certain order.

96

: 00:06:04

A lot of it is geared just around

the learner and how they learn.

97

: 00:06:08

And a lot of it, it doesn't

have to be technical either.

98

: 00:06:11

You don't, it doesn't.

99

: 00:06:13

What I found through that journey was.

100

: 00:06:16

You don't have to be an expert in neuro.

101

: 00:06:21

Diverse conditions.

102

: 00:06:22

You don't have to be an expert in all

things psychological and things like that.

103

: 00:06:28

But I felt like I needed

to know more than I did.

104

: 00:06:32

And I dunno if you've heard of it.

105

: 00:06:33

There's a course Drive

Calm, I think it's called.

106

: 00:06:37

Yeah, there's this couple that do,

uh, like a, a drive calm course.

107

: 00:06:42

Yeah.

108

: 00:06:43

I dunno if you've heard of it.

109

: 00:06:44

Um, but it was very good.

110

: 00:06:45

Tell tell me more.

111

: 00:06:46

Tell me more.

112

: 00:06:47

Yeah.

113

: 00:06:47

So that was my motivation.

114

: 00:06:49

It was.

115

: 00:06:50

Meeting Lydia, finding out about Lydia and

what her journey's been and feeling like,

116

: 00:06:55

yeah, I think I could help this person.

117

: 00:06:57

And it kind of opened up a few doors

and it's like, well that's interesting

118

: 00:07:01

and, and that's like kind of led me to

you guys and then kind of everything

119

: 00:07:06

else has happened in the meantime.

120

: 00:07:08

So, yeah, lovely.

121

: 00:07:10

And see we, it's very rare that we get

to find out the history behind people

122

: 00:07:15

that we work with, so, so it's lovely

to actually see that Lydia, it's sort

123

: 00:07:21

of like you becoming a student of care.

124

: 00:07:24

So that then has brought care

onto our training course.

125

: 00:07:28

So I was gonna say, Lydia, tell us

a little bit about, so obviously we

126

: 00:07:32

know that you've passed your test,

you, you started with, with the, the

127

: 00:07:36

success bit, so there's no spoilers.

128

: 00:07:38

It's, uh, we, we know that you've

passed your driving test already, but

129

: 00:07:42

can you cast your mind back a bit to

those early days of being a learner

130

: 00:07:48

and what were some of the things

that you found more challenging?

131

: 00:07:52

I feel like the, we were literally

just talking about this the other

132

: 00:07:55

day about like more specific things.

133

: 00:07:57

Um, but I've kind of like deducted that

it was, there weren't specific things.

134

: 00:08:02

It was more just a general

lack of confidence that was

135

: 00:08:05

the biggest issue and yeah.

136

: 00:08:08

And obviously that affects

everything, doesn't it?

137

: 00:08:09

So, yeah, under confident, I feel like

everything was a bit of an issue, even

138

: 00:08:13

like starting out in the early days.

139

: 00:08:15

Just turning a corner was like nerve

wracking, or going above like 15

140

: 00:08:19

mile an hour was nerve wracking.

141

: 00:08:21

So I think that was the biggest

obstacle, was just the general

142

: 00:08:25

confidence issue, which I think

is the same for a lot of people.

143

: 00:08:28

And that's the whole point

of like why people prolong it

144

: 00:08:30

and stuff like that, because.

145

: 00:08:32

And what, uh, Kevin was saying earlier

about how even just picking up the phone

146

: 00:08:36

is like a really difficult for some people

because it's just a lack of confidence.

147

: 00:08:41

And what's great is hearing you say

that, but actually just seeing you say

148

: 00:08:45

it with a smile on your face knowing

that you've passed your driving test.

149

: 00:08:49

And so how do you feel about driving now?

150

: 00:08:52

Well, I, I do feel really good about

driving, but Kevin took me out in his

151

: 00:08:56

car the other day and it was like the

worst drive I've ever done in my life.

152

: 00:09:01

So like, you're probably sat there

thinking like, I don't know, put

153

: 00:09:05

put it into con put it into context.

154

: 00:09:07

Okay.

155

: 00:09:08

Put Lydia Learn in a manual

petrol car, and now I do

156

: 00:09:12

automatic electric car lessons.

157

: 00:09:15

So it was a complete

change of vehicles though.

158

: 00:09:18

Yeah.

159

: 00:09:18

Yeah.

160

: 00:09:18

Completely different.

161

: 00:09:20

In like my perfect pristine

like usual environment.

162

: 00:09:23

I'd say that I'm pretty confident now.

163

: 00:09:25

Obviously, like I was saying the other

day, that I've not gone on the motorway.

164

: 00:09:28

However, I have conquered the

A one, which I didn't think I

165

: 00:09:31

would do, and the slip roads.

166

: 00:09:33

So I'm feeling pretty good about that.

167

: 00:09:35

Bit more confident these days,

but it definitely, like every now

168

: 00:09:38

and then I'll just like think to

myself and I'll do something I.

169

: 00:09:41

My driver's test because it's just like,

I feel like it's just such a big thing and

170

: 00:09:43

like back in the day it used to be such a

big thing that I was like so scared about.

171

: 00:09:47

And now every now and then, I just

need to like remind myself that

172

: 00:09:50

like I've, I've ticked that one off.

173

: 00:09:52

It's done.

174

: 00:09:53

It's lovely, isn't it?

175

: 00:09:54

It's nice when you can

actually say it's authentic.

176

: 00:09:57

What you are saying is authentic

to you and what you've got out

177

: 00:10:01

of the lessons that you've had.

178

: 00:10:03

Yeah.

179

: 00:10:03

Is, is, is is brilliant because

you've obviously been taught in a

180

: 00:10:08

way that suits you and a way that

made you feel you could potentially

181

: 00:10:13

not be confident but still learn.

182

: 00:10:17

Yeah, exactly.

183

: 00:10:17

And I think that's it.

184

: 00:10:18

It's like you don't actually need to be.

185

: 00:10:21

Confident.

186

: 00:10:22

You just need to be open to learning.

187

: 00:10:23

Like obviously you're gonna make

mistakes, obviously you're gonna

188

: 00:10:26

stall every now and then, or you're

gonna panic, but that's fine.

189

: 00:10:30

Like you don't have to be

confident from the get go.

190

: 00:10:32

Like you learn from every mistake

you make, probably more so than you

191

: 00:10:36

would learn from something just being

successful straight off the bat.

192

: 00:10:39

So like it's just taking a different

approach and like allowing yourself to

193

: 00:10:44

be a bit under confident and just still

have a little bit of faith in yourself.

194

: 00:10:48

So I'm, I'm gonna sort of like turn the

tables a little bit, if that's okay.

195

: 00:10:54

Mm-hmm.

196

: 00:10:54

But Lydia, what do you think Kev

learned from teaching you to drive then?

197

: 00:11:01

Hmm.

198

: 00:11:01

Good.

199

: 00:11:01

I wasn't expecting that.

200

: 00:11:02

Um,

201

: 00:11:06

I don't know.

202

: 00:11:07

I feel like, I don't know if it's

something that, like you, I thought

203

: 00:11:12

you already, like, I didn't realize I

was the first person that kind of like.

204

: 00:11:16

Sparked this train of thought and this

direction because when I was with you,

205

: 00:11:22

you seemed very like, confident with it

and, but it's just small things like.

206

: 00:11:26

Um, pulling over for a coffee

and stuff like that, like when

207

: 00:11:29

things are getting stressful.

208

: 00:11:31

Um, I dunno if you did that anyway,

or you realized how much of an

209

: 00:11:35

impact it made, even just the option.

210

: 00:11:38

I remember when it was like

later in the day and we had.

211

: 00:11:41

When we had the lessons and I was so tired

and so drained and like there were two

212

: 00:11:45

hour blocks and just you giving the option

of like changing the lessons because I

213

: 00:11:49

remember you just asking me like, would

it be better if we did it a different

214

: 00:11:53

time of day or something like that.

215

: 00:11:54

Um, or a shorter lesson and

just like changing bits like

216

: 00:11:57

that made a huge impact.

217

: 00:12:00

But I dunno if that like.

218

: 00:12:01

If that helped you kind of understand

how much of an impact this makes

219

: 00:12:06

and like how much it means to

the students when you do this.

220

: 00:12:10

Like when you just do little ultra

and you just like notice things

221

: 00:12:13

and when you pick up on like the

mood change and stuff like that.

222

: 00:12:17

Like I don't, I hope anyway that like

I helped you see that that was massive

223

: 00:12:23

and that it made a really big impact.

224

: 00:12:25

But yeah, and also like as I was saying

earlier about how that's not a normal

225

: 00:12:29

thing for like a driving instructor

to do, so I think it's really nice

226

: 00:12:33

that you've like taken this on to go

towards like more neuro, neuro-diverse

227

: 00:12:39

students because it's almost like it's

so special and it's so rare to find

228

: 00:12:43

that, that it's nice to be like, like

putting it all on people who desperately

229

: 00:12:48

need it rather than like every now and.

230

: 00:12:50

Wasting it a bit.

231

: 00:12:51

I don't want, that might sound

a bit rude, but like wasting

232

: 00:12:53

it on people who don't need it.

233

: 00:12:55

How nice is that?

234

: 00:12:57

Have you noticed Kevs, the

picture in Kev now the head's

235

: 00:13:00

got slightly bigger and bigger.

236

: 00:13:03

No, we said this, like, he

warned me that this would happen.

237

: 00:13:07

We we're aware that we're gonna,

238

: 00:13:11

but that's so nice though, to be the, the

sense I got from that and I suppose people

239

: 00:13:16

that are gonna be listening to this is.

240

: 00:13:18

It wasn't about Kev at all.

241

: 00:13:20

It was all about you and your

needs and what you wanted and how.

242

: 00:13:24

Yeah.

243

: 00:13:24

It's great, isn't it?

244

: 00:13:25

I love that.

245

: 00:13:25

Yeah.

246

: 00:13:26

And that is, I would imagine what

Kev was learning as you would get

247

: 00:13:30

as he was going through the lessons.

248

: 00:13:32

So let's move that.

249

: 00:13:34

Yeah.

250

: 00:13:34

With his swap it round.

251

: 00:13:35

Let's swap it round.

252

: 00:13:36

So what would you say that you

learned from your lessons with Lydia?

253

: 00:13:40

Uh, stopping and having coffee's a

benefit, not, not a disadvantage.

254

: 00:13:46

We'd bring our own, you

know, we'd, we'd come from.

255

: 00:13:50

It would be cold coffee.

256

: 00:13:51

Yeah.

257

: 00:13:51

Like liquid warm coffee at that point.

258

: 00:13:54

Yeah.

259

: 00:13:54

I mean, it is, for me it was, I'd

got these ideas and long before I'd

260

: 00:14:02

heard the term be a detective that.

261

: 00:14:05

Kind of what I was doing.

262

: 00:14:06

You know, you pick up on things

so you know, you can tell, like

263

: 00:14:11

I could tell if Lydia was feeling

particularly stressed about a

264

: 00:14:15

certain situation and it was Right.

265

: 00:14:18

What can I do to make this easier?

266

: 00:14:21

And sometimes it was.

267

: 00:14:22

Move from somewhere busy

to somewhere quieter.

268

: 00:14:25

It could have been, let's pull up and

just have a breather and a chat, and it

269

: 00:14:31

was just picking up on signals at first.

270

: 00:14:34

But then when you experience that and you

see the impact that that small choice.

271

: 00:14:42

That I've made.

272

: 00:14:44

'cause the thing I, the thing I realize

about learners now is they won't ask,

273

: 00:14:47

they won't say, oh, can we pull over?

274

: 00:14:50

I had a, a young lady the other day who

was really like, she was getting more

275

: 00:14:54

and more stressed out and I just pulled

over and she said, I'm really thirsty.

276

: 00:15:00

One of the things I do is I carry

bottles of water in the boot.

277

: 00:15:03

And I said to her, hold, hold on a minute.

278

: 00:15:06

And I got out and I got her a bottle of

water and she drunk it with such ferocity.

279

: 00:15:11

She was that thirsty.

280

: 00:15:12

She was just clamming up.

281

: 00:15:14

And I even felt bad about not noticing

that a little bit earlier, but the fact

282

: 00:15:18

I picked up on it, I had a solution

to a problem and it solved it, but

283

: 00:15:22

I might not have not going down this

journey and picking these things up.

284

: 00:15:27

I might have just carried on

and just, you're gonna get your

285

: 00:15:31

money's worth out of the lesson.

286

: 00:15:33

So we're gonna just keep driving.

287

: 00:15:34

You're gonna keep doing what we are doing.

288

: 00:15:36

Whereas sometimes just,

just stop him for a minute.

289

: 00:15:40

And, uh, A-D-V-S-A examiner said

to me once they learn when you are

290

: 00:15:46

parked at the side of the road.

291

: 00:15:48

There's no point trying to get

somebody to do something if they're

292

: 00:15:52

concentrating so much on what's going

on in front and behind them, that

293

: 00:15:57

their ears just don't work and it would

go in as words and come out as mush.

294

: 00:16:03

So just those moments when you can pull

over and have a breather, it worked.

295

: 00:16:08

So for as far as I'm concerned, if

it works, you know, don't break it.

296

: 00:16:14

Yeah, absolutely.

297

: 00:16:15

And there is, there's so many driving

instructors who have heard other messages,

298

: 00:16:20

which is about keeping the wheels turning.

299

: 00:16:23

They're not learning if the wheels aren't

turning, and that isn't the way it works

300

: 00:16:28

for a lot of people, quite rightly,

the, the message that you heard from

301

: 00:16:32

somebody was, if a student is driving

and this is a new skill that they're

302

: 00:16:36

learning, it hasn't become automatic.

303

: 00:16:39

They haven't mastered it

yet, then that means that.

304

: 00:16:42

All of their attention and focus

is gonna be on what's in front

305

: 00:16:47

and what they've got to do next.

306

: 00:16:49

So you haven't got time to think

about other things and process other

307

: 00:16:54

things while trying out a new skill.

308

: 00:16:58

So it is all about that

at the side of the road.

309

: 00:17:01

And I'm thinking about that

young lady, you were just

310

: 00:17:03

talking there who was thirsty.

311

: 00:17:04

All she'll have been thinking about is.

312

: 00:17:07

How thirsty she is, how

uncomfortable she is.

313

: 00:17:10

Having a dry mouth will be sending signals

to her brain, telling her mouth's dry.

314

: 00:17:15

Must be feeling stressed,

must be feeling nervous.

315

: 00:17:17

The stress signal will be going up.

316

: 00:17:20

All the focus and attention will

be on the discomfort and the stress

317

: 00:17:23

signal won't be on the driving.

318

: 00:17:26

And by, you know you've resolved that

just with a little stop some water reset.

319

: 00:17:32

Off we go again.

320

: 00:17:33

Mm-hmm.

321

: 00:17:34

And it seems to me, it

seems so simple, doesn't it?

322

: 00:17:38

You know, like, stop for coffee.

323

: 00:17:40

Let's just have a drink.

324

: 00:17:41

Let's have a pause.

325

: 00:17:42

Let's do this.

326

: 00:17:43

To me, that just seems so simple.

327

: 00:17:46

And the benefits that Lydia's

obviously got from that were massive.

328

: 00:17:50

And you can, you can even tell that by

the way she was explaining what she,

329

: 00:17:54

what was happening, which is great.

330

: 00:17:56

The thing that, the one thing

that always sticks with me is.

331

: 00:18:01

When Lydia would get in the car

and she'd, you know, she'd come

332

: 00:18:04

across as quite tired still.

333

: 00:18:07

She had the energy.

334

: 00:18:08

I mean, she always got in the car with

a smile on her face and wanting to.

335

: 00:18:13

Learn to drive, but there were the,

the moments when in conversation, you

336

: 00:18:19

know, I'd pick up on, maybe she's a

bit drained today, so it would just be

337

: 00:18:24

adapting the lesson to do something that

would be less taxing, something a little

338

: 00:18:29

bit more suitable for her at that time.

339

: 00:18:34

Knocked roundabouts from the

roundabouts and the slip.

340

: 00:18:42

Residential or, or maneuvers, you

know, where it's all slow and you can

341

: 00:18:46

take your time and you don't have to

make lots of decisions very quickly.

342

: 00:18:52

Yeah.

343

: 00:18:52

'cause I swear we had like a, there

was a solid like few weeks in a

344

: 00:18:55

row that we just did like, 'cause

the, the mood just wasn't there.

345

: 00:18:59

Like the attention wasn't there.

346

: 00:19:01

We just did like residential

stuff and kind of went back

347

: 00:19:03

over stuff and cemented that in.

348

: 00:19:05

And then I remember there was one

week where you were like, look,

349

: 00:19:07

you like you just need to push

yourself out, your comfort zone.

350

: 00:19:11

And then we did the roundabouts like

then, but it did like, like we just

351

: 00:19:15

took some time out and which, and

you're not wasted lessons because

352

: 00:19:18

you're still getting used to the car.

353

: 00:19:20

You're still like cementing in

stuff that you already know.

354

: 00:19:23

And I thought that worked really well.

355

: 00:19:25

And I wish at the time, I wish at the time

I'd have had the confident wheel and the

356

: 00:19:32

fault logs and the, what's the zones one.

357

: 00:19:36

Learning zone.

358

: 00:19:37

Learning zones.

359

: 00:19:37

Learning zones, because I think

Lydia would've really benefited

360

: 00:19:41

from those tools in the car.

361

: 00:19:44

And that's, that's if I had to take,

if I had to say what's my one negative

362

: 00:19:49

experience of that, it would be that

I didn't have those tools at the time

363

: 00:19:55

because I think that they would've really

benefited Lydia and that would've worked.

364

: 00:20:00

Yes.

365

: 00:20:00

How did you feel when you passed?

366

: 00:20:04

Um, a little bit confused as to

why I, I felt a bit surprised,

367

: 00:20:09

so I felt like I just flu it.

368

: 00:20:11

I'm not gonna lie.

369

: 00:20:12

Um, but yeah, good.

370

: 00:20:16

I kind of stuck to the

same routes after that.

371

: 00:20:19

I just did let the same route back because

forwards like, and ended go any further.

372

: 00:20:23

I felt good.

373

: 00:20:24

It was weird, but I kind of felt

like for a while before the test.

374

: 00:20:27

I was thinking like, I

just wanna nip to the shop.

375

: 00:20:29

Do you know what I mean?

376

: 00:20:29

Like, why do I have to

have someone next to me?

377

: 00:20:31

Can I just go down to

like to the next village?

378

: 00:20:34

So it's nice, felt ready for it.

379

: 00:20:37

But yeah, definitely wasn't expecting it.

380

: 00:20:40

I felt ready for it.

381

: 00:20:41

Yeah.

382

: 00:20:42

And also that, oh, I just

wanna nip to the shop.

383

: 00:20:45

Why do I need somebody next to me now?

384

: 00:20:47

That is a fabulous sign that

you are ready to go and pass

385

: 00:20:53

your driving test, isn't it?

386

: 00:20:54

When you've got that feeling that.

387

: 00:20:57

I could just nip down.

388

: 00:20:58

I could do, when about breaking the

law, that's when you know you're ready.

389

: 00:21:01

Yes.

390

: 00:21:01

Yeah.

391

: 00:21:03

Rephrase that.

392

: 00:21:04

Able to do it, but just that feeling that,

oh, if I was allowed to, I could do that.

393

: 00:21:10

Yeah.

394

: 00:21:10

And that just shows that actually

you trusted in your driving ability

395

: 00:21:16

to be able to do that trip once

you passed your driving test.

396

: 00:21:20

'cause you felt that sort of

like that you wanted to do it

397

: 00:21:23

and you were ready to do it.

398

: 00:21:25

And how have you built

your confidence up since?

399

: 00:21:27

Have you been increasing

your roots, Lydia?

400

: 00:21:29

Have you been doing more gradually

pushing out of your comfort zone?

401

: 00:21:34

Yeah, I'd say I like to do

something a little different.

402

: 00:21:37

Like, like I was saying, I kind of

was doing the same route over and

403

: 00:21:40

over and I was just getting a bit,

'cause I like driving in terms of,

404

: 00:21:43

I find it really stimulating because

that's why I wanted to do like a

405

: 00:21:45

manual because I just like to do more.

406

: 00:21:48

Do you know what I mean?

407

: 00:21:48

Like, I, I just like to do a lot.

408

: 00:21:50

So I found, yeah.

409

: 00:21:52

So I just did lots of, I'd go a different

route home or I'd do something that had

410

: 00:21:56

like a roundabout or I'd go, I, when I

did go on the A one the first time, you'll

411

: 00:22:00

probably hear me mention the A one a

million times because I'm just so pleased

412

: 00:22:03

that I can get on it when I did the first

time, I think it was a bit too soon.

413

: 00:22:06

Um, and that kind of nagged me out a bit.

414

: 00:22:08

So then I left it for a bit and

then I did it after, but I found.

415

: 00:22:13

I just feel like it just happened

so gradually, like I get more

416

: 00:22:16

confident over time and like this

time, like I'll put the music on.

417

: 00:22:19

Do you know what I mean?

418

: 00:22:20

I'll put my own music on and not

listen to the radio, and it was just

419

: 00:22:23

like small things like that to just

like step up like every few times.

420

: 00:22:28

Yeah.

421

: 00:22:28

Great.

422

: 00:22:29

And is that just that taking your time

with it, there is no rush, is that

423

: 00:22:34

just gradually doing it and like you

say, you, you maybe did the A one a

424

: 00:22:38

little bit too early to start off with

and then you left it a bit, did some

425

: 00:22:42

other things and then came back to it.

426

: 00:22:44

Yeah, and it is just a perfect example,

isn't it, of how you build up gradually

427

: 00:22:50

over time, a piece that suits you.

428

: 00:22:53

Also watching other

people then drive after.

429

: 00:22:58

Things that I'd like queried or I'd be

a bit like, oh, I wonder how I do that.

430

: 00:23:02

Then you are more aware of what

other people do when they drive a

431

: 00:23:05

car and you're in the passenger seat.

432

: 00:23:07

So I found a lot of, like my queries

were kind of answered by then and, and

433

: 00:23:10

I was saying to Kevin the other day that

even just like waiting at a junction and

434

: 00:23:14

waiting for a space, like I'm sitting

there like sweating, thinking it's been

435

: 00:23:18

like a solid, like three full minutes.

436

: 00:23:20

I should have left by now.

437

: 00:23:22

But then when I sit next to someone

now in the passenger seat, I see that

438

: 00:23:25

people will wait like five minutes.

439

: 00:23:27

Like you are waiting for a gap.

440

: 00:23:29

There's no time wrong

or anything like that.

441

: 00:23:31

You literally just need to find a gap and

it's people waiting for as long as they

442

: 00:23:35

need to because the gap needs to be there.

443

: 00:23:37

But it's just stuff like that when that

kind of like built my confidence up a lot.

444

: 00:23:41

But again, it's something I feel

like it, you just don't really notice

445

: 00:23:43

it until you need to notice it.

446

: 00:23:45

If you get what I mean.

447

: 00:23:46

I, what I've heard from what you were

saying there is post-test was exactly

448

: 00:23:52

the same as what you did pre-test.

449

: 00:23:54

Yeah.

450

: 00:23:54

You know, if something

was, do you know what?

451

: 00:23:57

I'm just gonna hold back.

452

: 00:23:58

Yeah.

453

: 00:23:59

So if it came to the lesson a

little bit, do you know what?

454

: 00:24:02

I'll just hold back and then

go for it again another day.

455

: 00:24:04

And that's exactly what you've

been doing post-test as well.

456

: 00:24:07

So there is so much to be learned

from lessons that you probably

457

: 00:24:12

unconscious of that you've taken

forward into your post-test as well.

458

: 00:24:16

Which is, which is brilliant, isn't it?

459

: 00:24:19

And that's the idea, isn't it?

460

: 00:24:20

That you are learning your strategies.

461

: 00:24:22

Yeah.

462

: 00:24:23

In your lessons that are gonna

help you when you are on your own.

463

: 00:24:27

That's, you know, that's, that's

what's what it's all about.

464

: 00:24:29

That's what it's all about.

465

: 00:24:31

Yeah.

466

: 00:24:31

That's why I sing, uh, Kevin's

praises literally all the time.

467

: 00:24:34

And I'm like, not shy about it because,

but even just a simple way of, if you

468

: 00:24:39

feeling like a bit tired and you're

feeling a bit sluggish, take the easy

469

: 00:24:43

way home, even if it's a bit longer.

470

: 00:24:44

Just stuff like small things like that

that really help, um, to just, yeah,

471

: 00:24:49

to just cater, cater it to what you

need at the time, and that's fine.

472

: 00:24:52

And again.

473

: 00:24:53

Learning all the time.

474

: 00:24:55

So E how do you feel you

as an instructor now?

475

: 00:24:59

I say as a instructor, you're not just

a instructor, but how do you, yeah.

476

: 00:25:07

How do you feel now sitting here and

someone saying all this, knowing that

477

: 00:25:12

you've been through the journey and

they continued the journey on their own,

478

: 00:25:17

but you are still part of that journey.

479

: 00:25:19

How does that feel for you?

480

: 00:25:21

I mean, it's humbling.

481

: 00:25:22

I'm not, you know, I'm not gonna lie,

I am trying very hard not to blush at

482

: 00:25:26

the moment, but, um, oh, the one thing

I will say, just going back to when

483

: 00:25:30

Lydia mentioned the A one and she's

not done that weight, the section of

484

: 00:25:35

a one that she's been driving on is I.

485

: 00:25:39

You can separate a motor away in

that section of the A one with a cat

486

: 00:25:43

whisker, they're very similar fast,

you know, fast moving slip roads.

487

: 00:25:50

It's the only difference is they've

got green signs rather than blue.

488

: 00:25:55

Hmm.

489

: 00:25:55

So I think Lydia, if she's can

smash that part of the A one, she'd

490

: 00:25:59

be able to, I would say smash most

parts of the motorway network.

491

: 00:26:04

I say maybe not the best term

say most because Yeah, I that

492

: 00:26:09

not literally Lydia smash it up.

493

: 00:26:12

Please don't do that.

494

: 00:26:13

But thank you.

495

: 00:26:14

I appreciate that vote of confidence.

496

: 00:26:17

Yes.

497

: 00:26:17

Going back to your original, like I.

498

: 00:26:20

I always strive to do the best I can and

I know that I'm not perfect and we, I

499

: 00:26:26

have days where at the end of a lesson

I think, well, I could have done much

500

: 00:26:30

better there with that person, but I.

501

: 00:26:34

Don't beat myself up about it because

I am a human just like we all are.

502

: 00:26:39

And you know, Lydia has

her good and bad days.

503

: 00:26:43

I have my good and bad days,

but I always try and bring my

504

: 00:26:46

A game to lessons and when it.

505

: 00:26:50

Does go well and when I feel like we've

both really got something out of it,

506

: 00:26:55

that's the satisfying part of the job.

507

: 00:26:57

And to know that there are people

that go on after test and they're

508

: 00:27:01

still applying the stuff that

they've not necessarily learned.

509

: 00:27:06

Because I don't consider myself

a teacher in the industry

510

: 00:27:10

hear the phrase facilitator.

511

: 00:27:13

'cause a lot of what Lydia's

done has come from her.

512

: 00:27:16

I've just facilitated that to

happen, so it doesn't surprise me.

513

: 00:27:22

Um, from Lydia's point of view is

she's going out and applying all

514

: 00:27:26

this stuff post-test because what

she was doing before test, it was

515

: 00:27:31

all very like reassuring stuff.

516

: 00:27:35

I never felt with her that I'm a

bit worried about this and I'm a

517

: 00:27:39

bit worried about how she'd cope

with this because I knew that even

518

: 00:27:43

if she'd come up against something.

519

: 00:27:45

That was perhaps different or a

little bit more challenging than

520

: 00:27:48

something she's come up before.

521

: 00:27:51

I always felt that she would be able

to figure it out and she'd be able

522

: 00:27:56

to work out what she needed to do.

523

: 00:27:58

But not only that is try and

keep calm throughout of all it.

524

: 00:28:02

It's different.

525

: 00:28:03

It's unusual, it's scary,

but look at all these skills.

526

: 00:28:06

I've got to be able to deal with

it, and it certainly sounds like

527

: 00:28:10

that's what she's been doing.

528

: 00:28:12

Is there anything for either of you

that we haven't talked about that

529

: 00:28:17

you wanted to share on this episode?

530

: 00:28:20

Is there anything that you

wanted to cover that we haven't?

531

: 00:28:23

Um, now for me it's just mainly the

main thing that I wanted to put out

532

: 00:28:28

there was that when you've got, I.

533

: 00:28:29

People that want to learn to

drive and just think it's too

534

: 00:28:33

scary to do it, that it's not as

scary as you might think it is.

535

: 00:28:39

I'm not saying it's not scary, but

what I'm saying is it's not as scary

536

: 00:28:43

as you think it might be, and if you

can find the right person and don't

537

: 00:28:48

be afraid to do your homework, do your

research, find somebody you think,

538

: 00:28:52

and even if you find that person.

539

: 00:28:55

And within the first couple of

lessons, you don't feel comfortable

540

: 00:28:58

and it doesn't feel right.

541

: 00:28:59

Don't feel afraid to say thanks

very much, but it's, you know, it's

542

: 00:29:03

not for me and find someone else.

543

: 00:29:05

'cause I've had people come to

me that have said they've tried

544

: 00:29:07

other people and not got on.

545

: 00:29:09

And I said, that's not

necessarily because they're.

546

: 00:29:12

Bad instructors.

547

: 00:29:13

It's not because they don't know what

they're doing, it's just sometimes

548

: 00:29:17

one person doesn't gel with another

person and it's neither of their fault.

549

: 00:29:21

It's just that that doesn't work.

550

: 00:29:24

And admitting that early and saying, look,

I just don't feel comfortable with it.

551

: 00:29:29

And finding somebody that you

do, it's like, don't just keep

552

: 00:29:32

throwing money at driving.

553

: 00:29:33

If you don't feel comfortable, 'cause

you've got to feel comfortable.

554

: 00:29:36

Like Lydia said, she enjoyed her lessons

and that's what it should be about you.

555

: 00:29:40

It shouldn't be something that

scares the living daylights

556

: 00:29:45

out of you on a weekly basis.

557

: 00:29:47

You should be able to come into

lessons with a bit of fear.

558

: 00:29:52

'cause let's, let's face it, we're

not gonna completely eliminate that.

559

: 00:29:56

You are gonna come into it feeling

a little bit overwhelmed with

560

: 00:30:00

a bit of lack of confidence.

561

: 00:30:01

But if you can find that person that

can just crack through that wall

562

: 00:30:07

and help you on that journey, and

that's certainly where I, what I

563

: 00:30:10

got from Lydia, is I felt like I'd.

564

: 00:30:13

Not cracked it, I'd like kicked

my foot and booted the door in.

565

: 00:30:17

Uh, if we're gonna look at analogies,

and it was, for me, it was an eyeopener.

566

: 00:30:21

It was like, this feels good,

this feels good that somebody

567

: 00:30:26

is getting this out of it, that

perhaps may not have done otherwise.

568

: 00:30:30

And I've gone on to since Lydia and helped

other people in very similar situations.

569

: 00:30:37

They're the, they're the

ones that I enjoy the most.

570

: 00:30:40

You know, they're the ones that makes

the job satisfying is that you're

571

: 00:30:44

able to help somebody that found it

hard to get onto that journey in the

572

: 00:30:48

first place through whatever it is.

573

: 00:30:50

Fear, lack of confidence, anxiety,

worry, that's gonna be hard.

574

: 00:30:55

So if it's gonna be hard,

I'm not gonna do it.

575

: 00:30:57

And, um, yeah, that, that's all.

576

: 00:31:00

I want people to know that there are.

577

: 00:31:02

People out there that won't

shout at them, won't talk every

578

: 00:31:06

time they do something wrong.

579

: 00:31:08

And when things do go wrong, it's

finding a solution to the problem

580

: 00:31:12

rather than make it a problem.

581

: 00:31:14

You know, nothing's, nothing's

not able to be overcome.

582

: 00:31:19

Love that.

583

: 00:31:20

Love that.

584

: 00:31:21

It's really nice isn't, yeah.

585

: 00:31:22

And Lydia, have you got any words of

wisdom out there for any other, anybody

586

: 00:31:27

who's a learner or maybe a full license

holder who's feeling nervous or anxious

587

: 00:31:33

about driving or learning to drive?

588

: 00:31:36

Um, I, I feel like it, it's just

nice to like, for people to know

589

: 00:31:42

that it's very normal to be super

anxious and like super nervous about.

590

: 00:31:47

Like we said earlier, just picking

up the phone and stuff like that,

591

: 00:31:49

that's so normal, but you just need

to remember that your lessons like

592

: 00:31:53

learning to drive is about you.

593

: 00:31:54

It's not about you being there

to like impress a driving

594

: 00:31:57

instructor or to party test.

595

: 00:32:00

It's about like you need to find the right

person, as Kevin's saying for for you.

596

: 00:32:05

So it's almost like you are

auditioning the driving in

597

: 00:32:08

instructions when you're going in.

598

: 00:32:09

And you shouldn't be ashamed,

like you said, to then say,

599

: 00:32:12

actually this isn't right for me.

600

: 00:32:14

And I know it's hard these

days because it's hard to get a

601

: 00:32:16

driving instructor these days.

602

: 00:32:18

So like few and far between.

603

: 00:32:19

So you kind of feel like, oh my

God, this is the one that I've

604

: 00:32:21

got, so I have to stick with it.

605

: 00:32:23

Well, no really, because it,

like in the end of the day, you

606

: 00:32:27

are investing in your future.

607

: 00:32:29

You're gonna be such a

more confident person.

608

: 00:32:31

And if you take like.

609

: 00:32:34

I don't know, 80 hours with

someone who doesn't work for you.

610

: 00:32:37

Like that's just so not worth it.

611

: 00:32:38

It's a lot of time.

612

: 00:32:39

It's a lot of effort.

613

: 00:32:40

It's a lot of like, like probably

criticism in your own head for not

614

: 00:32:44

doing it properly, whereas you could

just, just hang on, like wait to find

615

: 00:32:48

someone for you and that's totally fine.

616

: 00:32:50

Like take the pressure

away from just like.

617

: 00:32:53

Learning.

618

: 00:32:54

It's not about passing a test,

it's about learning to drive.

619

: 00:32:56

So it's just to like enjoy the journey

because I feel like everyone is so

620

: 00:33:00

focused on like, oh, how many hours

did it take you to learn to drive?

621

: 00:33:04

And like everyone's like, oh my

God, I only did it in like 10 hours.

622

: 00:33:07

But everyone's so focused on that.

623

: 00:33:08

But that's so superficial.

624

: 00:33:09

It's just not about that.

625

: 00:33:10

It's about the drive that

you become at the end of it.

626

: 00:33:12

And I think that if people just.

627

: 00:33:15

See it as more of a journey rather

than as like a goal, as like

628

: 00:33:19

just an achievement to tick off.

629

: 00:33:21

It takes a lot of the pressure out of

it and it kind of means you can start

630

: 00:33:25

tiny and you don't have, it's not like

when you go and learn to drive and you

631

: 00:33:29

book that first lesson, like that's it.

632

: 00:33:32

You are, you need to start

learning to party test.

633

: 00:33:35

It's like, that is like step one,

that's like little baby step and then

634

: 00:33:39

you can move on and then you can go up.

635

: 00:33:41

Um, and it's more of like a gradual slope.

636

: 00:33:44

Day instructor turns around and says.

637

: 00:33:52

I know it's difficult because they

are also expensive and stuff like

638

: 00:33:55

that and, but I just think if you

are underconfident, it's so worth the

639

: 00:33:59

investment to one, like shop around for

someone that works, and two, to just take

640

: 00:34:04

your time, like it will cost a bit more.

641

: 00:34:07

And that's just like across, you're

gonna have to bet, unfortunately.

642

: 00:34:10

Like I know that sounds

really bad, but it's such.

643

: 00:34:13

It's worth the investment and even

if you space the lessons out and you

644

: 00:34:17

just do it over a longer time, but

maybe like just an hour or something

645

: 00:34:21

like that instead, it's just worth it.

646

: 00:34:23

Like time doesn't really mean anything.

647

: 00:34:26

When it's learning to drive,

it's different for everyone.

648

: 00:34:29

That's so nice.

649

: 00:34:29

Yeah.

650

: 00:34:29

Isn't it?

651

: 00:34:30

That is.

652

: 00:34:31

I have no idea what I,

653

: 00:34:36

in a weeks

654

: 00:34:40

talking,

655

: 00:34:44

it was beautiful.

656

: 00:34:45

Yeah.

657

: 00:34:45

I just wish.

658

: 00:34:47

And I'm hoping, I mean, this is why we

do the podcast because it, it gets to

659

: 00:34:52

so many people that we don't know about.

660

: 00:34:53

And I think yeah, if people could

just listen to what you've just said.

661

: 00:34:58

Yeah.

662

: 00:34:58

Um, however long this podcast

is, but even just this last five,

663

: 00:35:03

10 minutes you've been talking.

664

: 00:35:05

Yeah, I just think that's gold.

665

: 00:35:07

It's gold dust that you

just mentioned there.

666

: 00:35:09

It's absolutely brilliant and it's

beautiful to hear and see you say it with

667

: 00:35:15

a smile on your face and yeah, it's great.

668

: 00:35:19

It was really good.

669

: 00:35:20

Yeah, I can't say

670

: 00:35:24

now you've outdone me.

671

: 00:35:25

I can't say anymore.

672

: 00:35:27

I was just thinking is we must remember.

673

: 00:35:30

How can people find you if they want to?

674

: 00:35:32

'cause obviously you don't cover the

whole of the uk, but if people wanna

675

: 00:35:35

get in touch with you, where are you?

676

: 00:35:37

How do they find you?

677

: 00:35:39

Everybody.

678

: 00:35:39

Everybody needs a kev, by the way.

679

: 00:35:41

I just thought I've mentioned that.

680

: 00:35:42

Yeah.

681

: 00:35:42

I say this all the time to people.

682

: 00:35:45

I'm literally like, I don't know how.

683

: 00:35:47

Look, I think I even wrote it in

the review on your Facebook page.

684

: 00:35:49

I was like.

685

: 00:35:50

Everyone needs a Kevin.

686

: 00:35:51

Like I just can't even describe it.

687

: 00:35:54

Blessed that I got one by

accident, so thank you.

688

: 00:35:58

I literally said that to everyone.

689

: 00:35:59

Like one day you'll find Kevin

690

: 00:36:04

on the podcast.

691

: 00:36:07

It's like a London bus, isn't it?

692

: 00:36:08

Like you wait for.

693

: 00:36:16

But where can people find me?

694

: 00:36:18

So, um, I'm on Facebook,

Instagram, I'm on TikTok, but I

695

: 00:36:23

don't really do a lot on TikTok.

696

: 00:36:25

I don't think that's kind of my jam.

697

: 00:36:28

Although people say to

me, you gotta do videos.

698

: 00:36:31

'cause that's, that's what the

younger generation want these days.

699

: 00:36:34

But yeah.

700

: 00:36:35

Um, at drive links, so

that's D-R-I-V-E-L-I-N-C.

701

: 00:36:42

S 'cause I'm in Lincoln Shear

based in Lincoln, in Lincoln Shear.

702

: 00:36:47

Um, I've also got a website drive links.uk

703

: 00:36:51

that's got lots of information

about the confident driving anxiety

704

: 00:36:56

and stress and all that stuff.

705

: 00:36:58

All that goodness is in there as well.

706

: 00:37:00

So, yeah, that's where you'll find me.

707

: 00:37:03

Can, sorry, can you say.

708

: 00:37:07

Yesterday when you were talking and you

said that there was that person who called

709

: 00:37:10

you up and you could tell they were really

nervous and they were like stuttering.

710

: 00:37:12

And then on the phone, on the other

side of the phone, you were thinking,

711

: 00:37:16

keep talking because this is, this

is the kind of thing that I want.

712

: 00:37:20

Do you know what I mean?

713

: 00:37:21

I can't remember if you

remember saying anything.

714

: 00:37:22

Yeah, so, so I'd had a phone call from

someone and they were so nervous even

715

: 00:37:26

just ringing up that I could barely

kind of understand what they were saying

716

: 00:37:31

'cause they were stuttering and falling

over their words and apologizing.

717

: 00:37:35

And I just said, Nope.

718

: 00:37:37

Just carry on and just 'cause

it, it's, they're the sort of

719

: 00:37:41

people I want to engage with.

720

: 00:37:42

You know, you, you get people

ring up and a lot of the time

721

: 00:37:45

you get how much of your lessons.

722

: 00:37:47

Uh, we all get that, and that's

just the nature of the job.

723

: 00:37:51

But I want to be able to let

them be themselves first.

724

: 00:37:56

So the ones that ring up and they

say, hello, is that Kevin or Hello?

725

: 00:38:01

Is that Drive links?

726

: 00:38:03

And I'm like.

727

: 00:38:03

That's me.

728

: 00:38:05

And then there's a silence.

729

: 00:38:07

It's anything I can do to help.

730

: 00:38:10

And they'll start to talk and it will be

mumbling and falling over their words.

731

: 00:38:14

And they're like, like, I'm really sorry.

732

: 00:38:16

And I'm like, Nope, just take your time.

733

: 00:38:18

Because in my head I'm like the,

this is the person I want to talk to.

734

: 00:38:22

And I want to give them the time

just to say what they've gotta say.

735

: 00:38:26

And, uh, yeah.

736

: 00:38:27

So I kind of know, I mean, I

don't take calls very often.

737

: 00:38:30

Obviously we're driving instructors, so

we spend most of our time in the car.

738

: 00:38:34

So, you know, I do prefer a

message or an email or, or a,

739

: 00:38:38

an inquiry through the website.

740

: 00:38:40

But when I do call and talk to

people on the, the rare occasions

741

: 00:38:45

when I actually am there to answer

the phone, you know, I know.

742

: 00:38:49

As soon as somebody's on there and they

sound really nervous and they're stumbling

743

: 00:38:53

over their words, I just say, take your

time and just sit there and listen.

744

: 00:38:57

Listen to what they've got to

say or what they want to know.

745

: 00:39:00

And even like I said to Lydia,

I'm just sitting there going, I'm

746

: 00:39:03

happy to sit here listening to it.

747

: 00:39:05

I, I'm, that's the sort of person

I wanna work with, you know?

748

: 00:39:09

That's so sweet.

749

: 00:39:10

I just think that was so nice.

750

: 00:39:12

Yeah.

751

: 00:39:12

Straight off the bat.

752

: 00:39:13

And they're probably like so embarrassed

and stuff like that, but straight off

753

: 00:39:16

the bat you're thinking absolutely.

754

: 00:39:17

Like this is exactly the kind of

person that you wanna work with.

755

: 00:39:20

Yeah.

756

: 00:39:21

That's nice.

757

: 00:39:22

Yeah.

758

: 00:39:22

They're so nice.

759

: 00:39:23

Yeah.

760

: 00:39:23

That's amazing.

761

: 00:39:24

And there's not many people like that.

762

: 00:39:26

No.

763

: 00:39:27

You know, that's, that's one of the,

it's genuine people that we know.

764

: 00:39:31

You see, we, we are

big him up now as well.

765

: 00:39:33

Yeah.

766

: 00:39:33

But he's very genuine in what he does

and he, he just wants to help people.

767

: 00:39:38

There you go.

768

: 00:39:43

We'll keep that bit in as well.

769

: 00:39:44

You, we'll keep that bit in.

770

: 00:39:47

So I think that probably just

about brings us to a close.

771

: 00:39:52

So guys, thank you so much for your time

this evening to record this episode.

772

: 00:39:57

I'm sure that it will be really

helpful for other people listening

773

: 00:40:02

out there to, to have that

motivation to either get started or

774

: 00:40:07

to find the right person for them.

775

: 00:40:09

Find a Kev.

776

: 00:40:10

Find A, find a.

777

: 00:40:12

But yeah, everyone needs a.

778

: 00:40:19

So that brings us to

the end of season nine.

779

: 00:40:23

We know that this season has been a

little bit different, but we hope that

780

: 00:40:27

you've enjoyed it and while we take

a season break, we'll be publishing

781

: 00:40:31

some shorts from old podcast episodes.

782

: 00:40:34

So we are leaving you with some

hints and tips to keep going with,

783

: 00:40:39

And so until next time, have a great day.

784

: 00:40:42

Whatever you're doing.

785

: 00:40:45

Thank you for listening.

786

: 00:40:47

Find out about the different ways that

you can work with us on our website www.

787

: 00:40:52

confidentdrivers.

788

: 00:40:52

co.

789

: 00:40:54

uk and begin to transform the

way you feel about driving.