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Pet FBI: Reuniting Owners with Lost Pets, with guest Leslie Poole
Episode 2324th August 2023 • The Animal Welfare Junction • A. Michelle Gonzalez, DVM, MS
00:00:00 00:39:02

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Do you know what to do if your pet gets lost? Or if you find a lost pet?

Leslie Poole, Executive Director of Pet FBI, shares the history of Pet FBI, how to utilize the services or the organization, and what we can do as pet owners to increase the chances of reuniting with our pets.

For more information, visit www.petfbi.org.

Transcripts

DrG:

Hi, and welcome to the Animal Welfare Junction.

DrG:

This is your host, Dr.

DrG:

G, and our music is written and produced by Mike Sullivan.

DrG:

Today we have a great topic.

DrG:

We're going to find out how to increase the chances of getting our

DrG:

animals back if they are lost, and to talk about that we have a special

DrG:

guest, Leslie Poole from PET FBI.

DrG:

Welcome Leslie and thank you for joining us.

Leslie Poole:

Thank you.

Leslie Poole:

Thanks for having me.

DrG:

Can you first start by letting people know about you, who you

DrG:

are, about your background and what brought you to where you are today?

Leslie Poole:

Yeah, absolutely.

Leslie Poole:

Um, so I'm the executive director of PET F B I.

Leslie Poole:

I joined PET F B I in 2017.

Leslie Poole:

Um, my background is in nonprofit administration and fundraising.

Leslie Poole:

Um, but always had a love of animals.

Leslie Poole:

Um, always had pets, um, and, you know, had a couple, uh, Go missing

Leslie Poole:

and felt that terrible fear of not being able to locate my pet.

Leslie Poole:

Um, so Marisa Fanelli actually is the founder of PET F B I and she started it

Leslie Poole:

back in 1998, and so we are celebrating our 25th anniversary this year.

Leslie Poole:

And so in 2017 she was ready to retire.

Leslie Poole:

Uh, she's still very involved with us and still sits on our board

Leslie Poole:

of directors, but she was looking for a replacement right about the

Leslie Poole:

time I was looking to do something different as well on a volunteer side.

Leslie Poole:

Um, and so we connected, um, actually through my son who does our web design

Leslie Poole:

and our database building and all of that.

Leslie Poole:

And, um, it was, it felt like a great fit.

Leslie Poole:

And so I joined the organization in 2017 and I've been there ever since.

DrG:

This is such a great service because when I was in veterinary school,

DrG:

I had a cat and my cat went missing, and this was before this existed.

DrG:

So I'm freaking out not knowing what to do, and I'm trying to make flyers

DrG:

and I'm trying to figure out what, and computers, like the internet

DrG:

was not used that widely back then.

DrG:

So something like this would've given me a great peace of mind.

DrG:

And in the end, my cat just ran out of the house and hid in the bushes

DrG:

and sat there for like, 10 hours until I went outside and found him.

DrG:

So it was thankfully a, a pretty quick and easy reunion.

DrG:

But I know firsthand that fear that you get when you can't find your

DrG:

pet and you go outside and you call them and they're not coming, and

DrG:

you just find yourself so helpless.

DrG:

So let's let people know how your organization works.

DrG:

So let's start with the basics.

DrG:

What does PET FBI stand for?

Leslie Poole:

Pet FBI stands for pets found by Internet.

Leslie Poole:

Um, when Marisa founded the organization back in 1998, it was, um, you know,

Leslie Poole:

the very beginnings of the internet.

Leslie Poole:

So not everybody had home computers, they were just kind of getting started.

Leslie Poole:

Um, but she definitely saw, uh, a gap in services where there was just

Leslie Poole:

no central place to post a lost pet.

Leslie Poole:

Um, and she had the experience of losing a pet at the time.

Leslie Poole:

Realized that there was no one place to go.

Leslie Poole:

It was a cat.

Leslie Poole:

Cats don't always end up at the shelter with a whole, you know, cats.

Leslie Poole:

Are very different from dogs when they go missing.

Leslie Poole:

Mm-hmm.

Leslie Poole:

Um, so the whole process is different.

Leslie Poole:

And so that's why she formed PET F B I, um, which is a central database.

Leslie Poole:

So anybody can go online and post a lost or a found PET report is completely free.

Leslie Poole:

It goes into the central database.

Leslie Poole:

Um, and then it's searchable.

Leslie Poole:

So you can go online and search in your area.

Leslie Poole:

You can search cats, you can search timeframes, um, location and see

Leslie Poole:

pets that are posted in your area.

Leslie Poole:

Um, to help you find it.

Leslie Poole:

We also send out email alerts, so, So when you post a lost or found pet, an

Leslie Poole:

email alert goes out to everybody in the area who's either signed up for

Leslie Poole:

our alerts or if you're posting a found pet, it'll be sent to all of the lost.

Leslie Poole:

If it's a found cat, it'll be sent to all the lost cats in the

Leslie Poole:

area that have posted reports.

Leslie Poole:

Um, so you get those potential match alerts as well.

DrG:

It's important that you bring up as far as the cats, uh, the

DrG:

difference between cats and dogs.

DrG:

I was discussing with my staff not too long ago about the fact that

DrG:

you see a cat outside and you don't immediately assume that the cat is lost.

DrG:

You figure it's an outdoor cat, or it's a stray, or it's a feral.

DrG:

Whereas when you find a dog, you do think that it's lost,

DrG:

it's missing, it's stray, right?

DrG:

Because we don't have street dogs like other countries would, would have them.

DrG:

So when somebody is going to post, how detailed should

DrG:

they be or should they not be?

Leslie Poole:

I think it's important to give a really good description.

Leslie Poole:

Um, if you have, if you, the person who's lo who's lost that pet, um,

Leslie Poole:

sometimes we tell people who have found a pet, they may wanna withhold a detail

Leslie Poole:

or two when they're posting just to, you know, that's a proof of ownership.

Leslie Poole:

Um, but try to be detailed when you're posting your lost PET report.

Leslie Poole:

I think it's really helpful, especially in the case of cats, because, You know,

Leslie Poole:

an orange cat looks like an orange cat.

Leslie Poole:

If there's something that distinguishes that cat, um, that is helpful information.

Leslie Poole:

, so we do try to tell people to.

Leslie Poole:

Place where they're last seen, the intersection, where they're last seen.

Leslie Poole:

Um, as much detail as you can give, I think is really helpful.

Leslie Poole:

Um, posting flyers, we tell people, I mean, there's like lots of tools in the

Leslie Poole:

Lost Pet Toolkit and as many of those tools that you implement, the the higher

Leslie Poole:

your chance of success is gonna be.

Leslie Poole:

And flyers are really important, um, to get the word out in the neighborhood,

Leslie Poole:

especially with cats because people don't know if it's a new feral in

Leslie Poole:

the community cat, um, group, or if it, this is somebody who's lost cat.

DrG:

And colors are sometimes subjective, right?

DrG:

Like as a veterinarian, we get a lot of cats that people bring them in

DrG:

and they say, my cat is a gray tabby.

DrG:

And you looked at it and you say, no, this is a classic brown tabby.

DrG:

So there's, there's a lot of discrepancy into what one person thinks is a

DrG:

yellow cat versus an orange or a buff.

DrG:

And even with dogs, that people will say white and it's really white with

DrG:

black spots and that kind of stuff.

DrG:

So being detailed, but then having pictures.

DrG:

And the importance of having pictures, I suppose.

DrG:

Uh, something good would be kind of like with children that you wanna

DrG:

take a lot of different pictures for identification purposes.

DrG:

So how would you say that people should update pictures

DrG:

of their animals over time?

Leslie Poole:

Yeah.

Leslie Poole:

Um, so I think a lot of people don't realize, especially with dogs, that the

Leslie Poole:

markings will change as the dog ages sometimes, and especially if you've

Leslie Poole:

lost your dog when they're fairly young.

Leslie Poole:

Um, those markings could change.

Leslie Poole:

So we always recommend that you have an updated picture of your pet at all

Leslie Poole:

times, and so you're ready to have that a full body picture is best.

Leslie Poole:

, so you can see markings and everything.

Leslie Poole:

, we did have a situation not too long ago, , where a owner contacted a Finder

Leslie Poole:

because they saw their dog posted and they sent them the, the report that they had

Leslie Poole:

uploaded of their lost dog, and the finder immediately discounted it and said, no,

Leslie Poole:

that's not your dog, because the markings don't match, and didn't even respond.

Leslie Poole:

I had, I got involved and kind of interceded.

Leslie Poole:

But they discounted it completely.

Leslie Poole:

It turned out that the person had uploaded a puppy picture of their dog, and at

Leslie Poole:

the time when the dog was a puppy, it had a brown marking around one eye.

Leslie Poole:

Well, the dog was now 14 years old, and its face was completely

Leslie Poole:

white, and so the finder didn't recognize it from the picture at all.

Leslie Poole:

So after some back and forth, we got some updated pictures, , exchanged

Leslie Poole:

and the dog got back home.

Leslie Poole:

But great example of if your dog is 14, that puppy picture is not accurate anymore

Leslie Poole:

and you really need to upload the most recent picture you have of your pet.

DrG:

And I think also not having kind of like a picture of only part of your

DrG:

pet, like just to face like a lot of.

DrG:

Again, with cats, a lot of tiger or tabby cats can look similar.

DrG:

So being able to have a lot of different descriptors, right?

Leslie Poole:

Yeah.

Leslie Poole:

Right.

Leslie Poole:

Like the face could look very similar, but they may have white mittens or they

Leslie Poole:

may have a white tail or you know, some other markings that are distinguishable.

Leslie Poole:

So absolutely have that full body picture.

DrG:

So when Pet F B I started, did it only start in one area and then grow?

DrG:

Or was it a national database from the get go?

Leslie Poole:

Yeah, it, um, started here in central Ohio and only served

Leslie Poole:

the central Ohio area for a long time.

Leslie Poole:

Um, and then it just continued to grow.

Leslie Poole:

So around 2016, uh, we went national and started to serve the entire United States.

Leslie Poole:

Um, and then in 2021 we merged with another organization

Leslie Poole:

called Helping Lost Pets.

Leslie Poole:

Um, and they were based in Canada.

Leslie Poole:

And so, um, after that merger, so we serve all of the US and Canada.

Leslie Poole:

Um, at this point.

Leslie Poole:

So yeah, we've grown quite a bit since our beginnings in 1998.

DrG:

And that's important 'cause people don't realize how far animals can

DrG:

travel and not just a cat and a dog traveling on their own, but sometimes

DrG:

they get a little bit of help, but by some good Samaritan that gives them a

DrG:

ride to another county or another state.

DrG:

Um, recently we had a, a case of a cat that was picked up in another county.

DrG:

Uh, found as a stray.

DrG:

Somebody saw it and contacted an individual rescuer, and that

DrG:

person from two counties away went and picked up the cat.

DrG:

Nobody scanned it, nobody checked it.

DrG:

Thankfully, they brought him to one of our clinics to microchip it.

DrG:

And before we microchip anybody, and especially when people say that they

DrG:

found it stray, we always scan it.

DrG:

We found the microchip and contacted the owner.

DrG:

That person had lost the cat six months ago and they were actively trying to

DrG:

find it, but they didn't know about the different resources to do so.

DrG:

And being a cat, I mean, how many cats that looked the same.

DrG:

But it was a great reunion because it was a single dad with his five-year-old

DrG:

daughter, and the cat belonged to the daughter and the little girl

DrG:

is looking for her cat every day.

DrG:

So we were able to get them back, you know, two counties away and reunite them.

DrG:

So do you have any stories as far as what's the furthest that somebody

DrG:

has been able to reunite a, a pet?

Leslie Poole:

Yeah.

Leslie Poole:

I mean, I, I should have those.

Leslie Poole:

At the tip of my tongue, but I, we do, we do see them that go, you know, we

Leslie Poole:

see dogs who have crossed state lines.

Leslie Poole:

Um, people like, like you said, a good Samaritan will pick them up and take them.

Leslie Poole:

Uh, we had a cat a couple years ago.

Leslie Poole:

Uh, somebody was staying at a hotel.

Leslie Poole:

The cat was lost at a hotel.

Leslie Poole:

Somebody else picked the cat up, took it home out of state.

Leslie Poole:

I think it was a trucker and taken, had taken the cat back home.

Leslie Poole:

Um, Then came back because this was his normal route, and saw the flyers that the

Leslie Poole:

owner had posted, um, for the lost cat.

Leslie Poole:

Went back, brought the cat back and reunited them with the owner.

Leslie Poole:

Um, so again, I mean, it wasn't a microchip situation, but they had

Leslie Poole:

put flyers out, um, and plastered the area to get the word out.

Leslie Poole:

And fortunately he saw that, um, and brought the, brought

Leslie Poole:

the cat back to, to Ohio.

Leslie Poole:

Um, Yeah, we always tell people, if you find a pet and you're going to have to

Leslie Poole:

take them to the shelter, please try to take them to the shelter in the camp, in

Leslie Poole:

the county where, where you found them.

Leslie Poole:

It just makes it so much harder for an owner to recover a pet if

Leslie Poole:

they're taken out of the area.

Leslie Poole:

And, um, the microchip like we always recommend, have your pet's microchipped.

DrG:

Yeah.

DrG:

And that's something that people, I don't think, think of to do immediately

DrG:

once they find a, a dog or a cat, is to take it somewhere to, to get it scanned.

DrG:

, and also the different resources of places that they can take, , these

DrG:

animals to get them scanned.

DrG:

And this is a bone that I have to pick with my own profession because as

DrG:

veterinarians, I think that's sometimes our clients, if they find a dog or a

DrG:

cat, the first place that they're gonna call is their veterinarian and they're

DrG:

gonna say, Hey, I found a dog or a cat.

DrG:

And so many veterinarians.

DrG:

Then give them the resource of, oh, take it to the shelter, take it to the pound.

DrG:

And then have them worry about it.

DrG:

But as veterinarians, it's so easy for us to tell them, Hey, stop by.

DrG:

We have a scanner.

DrG:

We'll scan 'em, we'll help you look up through PET F b I.

DrG:

Um, multiple times that happened at the clinic where I work, and we

DrG:

have been able to reunite people.

DrG:

A lot of the times they're even,

DrG:

they live nearby.

DrG:

Right?

DrG:

Because they're lost close to where Right, where they were at.

DrG:

Right?

DrG:

Yeah.

DrG:

So as you said, like look first where you're at, uh, what would

DrG:

you say are the concerns as far as taking them to shelters?

DrG:

Um, instead of calling, you know, a veterinarian,

Leslie Poole:

Yeah, I mean right now, and this is not just in our county, but it's

Leslie Poole:

nationwide shelters are really crowded.

Leslie Poole:

Um, it is very difficult for them, um, to take intakes right now.

Leslie Poole:

A lot of 'em are overcrowded.

Leslie Poole:

A lot of them are asking finders to please hold onto the pets, um, and try

Leslie Poole:

to find the owner on your by yourselves.

Leslie Poole:

Um, the other thing is, A lot of times that county shelter may

Leslie Poole:

be a long way away from home.

Leslie Poole:

And for people who don't have good transportation, who maybe can't afford the

Leslie Poole:

reclaim fee, that presents a hardship for them to even get to the shelter, let alone

Leslie Poole:

pay the reclaim fee to get their pet out.

Leslie Poole:

Um, and the shelter's just a really stressful environment.

Leslie Poole:

Um, you know, pets don't always do well in that shelter environment, so that's

Leslie Poole:

just a, a huge amount of stress, for them to have to go into the shelter.

Leslie Poole:

So I mean, it's, they're there, it's an option.

Leslie Poole:

If you don't have any other option, if there's any way to hold on to a pet,

Leslie Poole:

uh, we do recommend that finders get the pet, um, scanned for a microchip at a

Leslie Poole:

vets, even a pet smart with a, a clinic.

Leslie Poole:

Um, you know, there are a lot of places where you can go

Leslie Poole:

to get, to get them scanned.

Leslie Poole:

Um, we've equipped a lot of our local police departments with

Leslie Poole:

microchip scanners as well.

Leslie Poole:

So, um, there are options if you can, um, to get the pet scanned

Leslie Poole:

for a microchip before you transport them up to the shelter.

DrG:

So what would be the process if, somebody loses their dog or cat?

DrG:

How do they start the process of going through your organization

DrG:

to try to find their pet?

Leslie Poole:

Yeah, so the first step is just to go to our website@petfbi.org.

Leslie Poole:

Once you get to the website, you can just click on, create a report and

Leslie Poole:

it'll walk you through the steps of creating an account, uploading your

Leslie Poole:

photo, and entering your report.

Leslie Poole:

Once you submit that report, then an email alert will go out in

Leslie Poole:

the area with that information.

Leslie Poole:

Um, and then it'll be in our database so anybody can see the report if

Leslie Poole:

they're searching the database.

Leslie Poole:

The next thing we would advise you to do is then search the database

Leslie Poole:

to see if somebody else has already, um, reported your pet as being found.

Leslie Poole:

And that happens a lot.

Leslie Poole:

Um, you'll start getting alerts.

Leslie Poole:

, sent to your email, but we always recommend that you go in and

Leslie Poole:

search, um, and search the area.

Leslie Poole:

Franklin County does a great job of, of sending us their intakes as well,

Leslie Poole:

so you can see those on our database.

Leslie Poole:

, so that would be the next thing we want you to do.

Leslie Poole:

And then while you're on there, there's a flyer template and so you can go ahead

Leslie Poole:

and create your flyer, print it out, and start distributing those flyers in, in

Leslie Poole:

your area, um, because that is a great way to raise awareness in the area.

Leslie Poole:

Also sharing social media too, and which we will do, but we recommend that

Leslie Poole:

everybody do that themselves as well.

DrG:

Yeah, and social media has such a great reach and people

DrG:

love to share information about trying to help find pets.

DrG:

Like I see that those probably get the highest number of shares of any other

DrG:

animal related posts that that you see.

DrG:

And kind of important too, if you lost your pet and it's been found, make a

DrG:

note and say Update, pet has been found so that people know to kinda move on.

Leslie Poole:

Stop looking from there.

Leslie Poole:

Stop looking.

Leslie Poole:

Yeah.

Leslie Poole:

We do send out a lot of reminders, email reminders to please update

Leslie Poole:

your report in PET F B I because that takes it out of the search results.

Leslie Poole:

Um, you know, and people are, are.

Leslie Poole:

Pretty good, but a lot of people forget to go in there and, uh, update that report.

Leslie Poole:

'cause we like to hear the good stories too.

Leslie Poole:

We wanna hear the reunions as well.

Leslie Poole:

Um, and it gives other people hope to see that that pet has gotten back home.

Leslie Poole:

If you've lost a pet and you see that other pets are getting home, it kind

Leslie Poole:

of gives you hope to keep looking.

DrG:

What are the other things that pet owners should be doing in addition

DrG:

to posting, uh, like especially if they have microchips and that kind

DrG:

of stuff, what other steps should they take to try to increase their

DrG:

chances of their pet coming home?

Leslie Poole:

Yeah.

Leslie Poole:

Well, if your pet is microchipped, we recommend calling the

Leslie Poole:

microchip company immediately and reporting your pet is lost.

Leslie Poole:

Um, one, you wanna make sure that your contact information is up to date.

Leslie Poole:

So if you've had that pep for a while and you've canceled your landline or you've

Leslie Poole:

moved, or you have a different cell phone number, you wanna make sure that

Leslie Poole:

that contact information is up to date.

Leslie Poole:

So, um, call that microchip company and let them know.

Leslie Poole:

They'll also flag the chip at that point, so if anybody else calls it

Leslie Poole:

in, um, or checks on it or tries to reregister it, that's, it's flagged

Leslie Poole:

as a missing pet at that point.

Leslie Poole:

So first thing you wanna do is call them, and a lot of your microchip

Leslie Poole:

companies do have a lost and found pet service, and they will send out

Leslie Poole:

an alert, um, in the area as well.

Leslie Poole:

So do that.

Leslie Poole:

Um, print out your flyers, go door to door, um, passing out flyers,

Leslie Poole:

posting them, um, you know, in public places, on public bulletin

Leslie Poole:

boards to try to get the word out.

Leslie Poole:

share on social media.

Leslie Poole:

Contact your local police department.

Leslie Poole:

'cause a lot of times the police are the ones who get the call about a loose dog.

Leslie Poole:

Um, so give them a call as well.

Leslie Poole:

They may have seen a dog or received a report of seeing a dog in the area.

Leslie Poole:

And then, you know, we also tell people, especially with cats, put some nice smelly

Leslie Poole:

food out, put their blanket and bed out.

Leslie Poole:

Um, sometimes those scents, um, lures are really helpful.

Leslie Poole:

So, um, put out some tuna.

Leslie Poole:

If it's a cat that's missing some smelly tuna or something

Leslie Poole:

like that, put their bed out.

Leslie Poole:

Same with dogs.

Leslie Poole:

Put out their, their favorite blankie or their favorite bed, or

Leslie Poole:

some of your clothes for a dog.

Leslie Poole:

, To use those scent lures to try to, to draw them in.

Leslie Poole:

Um, cats, a physical search is really important.

Leslie Poole:

'cause like you said, with your cat, it was under the bushes hiding.

Leslie Poole:

That's typical cat behavior.

Leslie Poole:

So doing that physical search is really helpful.

, DrG:

and, and one thing for the owners too is like microchips and

, DrG:

tags both serve a different purpose.

, DrG:

So really important to not pick one over the other.

, DrG:

Right?

, DrG:

Like would you say that that increases the chances of them

, DrG:

being recovered, having both?

Leslie Poole:

Yeah, absolutely.

Leslie Poole:

Um, definitely the tag is great if the tag stays on and, and your

Leslie Poole:

pet is a couple houses away and your phone number is right there.

Leslie Poole:

That is an easy way to get your pet back home.

Leslie Poole:

Um, but we know that collars and tags don't always stay on.

Leslie Poole:

Um, so that's why it's really important to have that microchip in addition to a tag

Leslie Poole:

with your up-to-date contact information.

DrG:

One of my technicians was saying about her concern

DrG:

about people scamming people.

DrG:

So thinking about, you know, pretending that they have found

DrG:

the pet to try to claim a reward.

DrG:

What kind of things can you tell people to help prevent them from being scammed?

Leslie Poole:

Yeah.

Leslie Poole:

Yeah, that's unfortunate.

Leslie Poole:

We have had a lot of, um, reports of people being approached by scammers.

Leslie Poole:

Um, we do have warnings on our, our website and, um, as you're entering

Leslie Poole:

the report, um, so one of the things that we do is we do mask your email

Leslie Poole:

address so that email address is not made public and you do have the

Leslie Poole:

choice of making your phone number public or not making it public.

Leslie Poole:

Um, but we do, um, try to warn people that this is a possibility.

Leslie Poole:

If you do get somebody contacting you saying, um, I found your pet,

Leslie Poole:

but I need you to send me a six digit code first, definitely a scam.

Leslie Poole:

Don't do that.

Leslie Poole:

Or if they're asking you for gift cards or money, um, that's a scam.

Leslie Poole:

So if somebody, most people have good intentions, if they found your

Leslie Poole:

pets, um, they're gonna contact you and they wanna get it back to you.

Leslie Poole:

So we always recommend that you ask for a photo, uh, before

Leslie Poole:

you agree to meet anybody.

Leslie Poole:

You want the proof that they do have your pet.

Leslie Poole:

Um, always agree to meet people in a public place.

Leslie Poole:

If there's any sense that you feel uncomfortable, you can recommend,

Leslie Poole:

you know, meeting somebody at the shelter or at the police

Leslie Poole:

department or someplace like that.

Leslie Poole:

If you have a sense that something may be a little, um, suspect.

Leslie Poole:

But don't give them any money.

Leslie Poole:

Um, you know, don't meet somebody until you're sure that

Leslie Poole:

they do indeed have your pet.

Leslie Poole:

Um, but yeah, that six digit code or asking for money upfront,

Leslie Poole:

that's a definite red flag.

Leslie Poole:

Um, and unfortunately there are people who take advantage of those who.

Leslie Poole:

Folks who have lost a pet because they know they're, they're

Leslie Poole:

emotional, they're vulnerable.

Leslie Poole:

Um, they wanna believe that their pet's been found.

Leslie Poole:

And so, um, they're more likely to, to fall for the scam.

DrG:

I had never heard about that six digit code, and that's what she

DrG:

said, that she was sent a, a text.

DrG:

Saying, uh, you have to send me this first.

DrG:

And she told them like, don't contact me again.

DrG:

Then they left her alone.

DrG:

Yeah, that's

Leslie Poole:

exactly.

Leslie Poole:

But that I had never heard about it.

Leslie Poole:

Yeah.

Leslie Poole:

So what they're doing is, um, that's a verification code.

Leslie Poole:

So they're basically setting up a Google Voice account with using your cell phone

Leslie Poole:

number, but they need the six digit verification code to complete the setup.

Leslie Poole:

And so that's what they're trying to do.

Leslie Poole:

Um, so yeah, just, uh, block them.

Leslie Poole:

If you get, if they're asking for a six digit code, you wanna block that number.

DrG:

Geez, people I know.

Leslie Poole:

It's very sad.

DrG:

It's very sad because, you know, everybody loves their pets.

DrG:

I mean, they're like our kids and it's a really soft spot.

DrG:

So we don't, we don't think about anything other than how

DrG:

can we quickly recover our pets.

DrG:

So it does make us very vulnerable in that situation, so we have

DrG:

to protect each other and, and protect everybody else about that.

Leslie Poole:

Yeah.

Leslie Poole:

Yeah.

Leslie Poole:

And like I said, we try to do warnings on our website and in

Leslie Poole:

our emails, but um, again, people.

Leslie Poole:

When you've lost a pet, you are, you are upset, you're not

Leslie Poole:

reading everything that you sent.

Leslie Poole:

You're, you know, you're very emotional.

Leslie Poole:

So it's easy to, to fall for those.

Leslie Poole:

And people are embarrassed when it happens, but it's nothing

Leslie Poole:

to be embarrassed about.

Leslie Poole:

I mean, it's just human nature.

Leslie Poole:

You're upset and you want your pet to be home.

Leslie Poole:

Um, and there's another scam out there now currently where they're saying that pay

Leslie Poole:

up front and they'll do a drone search.

Leslie Poole:

Um, and that also is a scam.

Leslie Poole:

So just.

Leslie Poole:

Research, you know, research that company.

Leslie Poole:

If they're saying they're gonna do something for you, don't pay

Leslie Poole:

upfront until you know it's legit.

Leslie Poole:

So just be careful and report scams, report it to the Better Business Bureau.

Leslie Poole:

Um, if you, if you are or the F T C, um, you can go online and report those scams.

DrG:

Yeah, it's kind of like, uh, buying things from Craigslist,

DrG:

like the, as you mentioned, like meet in a, in a public place.

DrG:

If somebody says, meet me in the evening or at night in the back of

DrG:

a abandoned mall, that's a red flag.

Leslie Poole:

Don't do that.

Leslie Poole:

Don't, don't do that.

DrG:

Yeah.

DrG:

So, another thing for people that find animals is so many people make assumptions

DrG:

that a dog or a cat is neglected because they're messy, or that they're

DrG:

dirty or that they have lost weight.

DrG:

And then they'll say, well, I'm not gonna return it home even if I find an owner,

DrG:

because clearly these people don't care about it and it's better off in my home.

DrG:

What would you have to say about that?

Leslie Poole:

Yeah.

Leslie Poole:

Um, well first of all, it is amazing how disheveled and dirty

Leslie Poole:

an animal can get after being lost for a very short period of time.

Leslie Poole:

Um, so that's not an indication of neglect or abuse in any way.

Leslie Poole:

Um, you know, you don't know how long the, the dog or the cat has been missing.

Leslie Poole:

Um, first of all, they could have been missing for quite a long period of time.

Leslie Poole:

So they may have lost weight, they may be matted, um, they may be dirty.

Leslie Poole:

Um, That does not mean that dog or cat is not loved and wanted and

Leslie Poole:

being searched for by an owner.

Leslie Poole:

Um, you, we have a responsibility under the law to try to find

Leslie Poole:

that that pet's owner, um, you, it's not finder's, keepers.

Leslie Poole:

You're not allowed to just.

Leslie Poole:

Just keep that pet for yourself.

Leslie Poole:

You do have a responsibility, um, to find that pet's owner.

Leslie Poole:

And again, you don't know the story.

Leslie Poole:

Um, you know, don't know how long the pet's been missing.

Leslie Poole:

You don't know if there are medical conditions that are

Leslie Poole:

leading to the way the pet looks.

Leslie Poole:

So, um, yeah, we always advise finders, you, you do need to locate the owner.

Leslie Poole:

You do need to, you know, make your best attempt to find that owner.

Leslie Poole:

And if you have any hesitation, um, You, you know, you can go to

Leslie Poole:

the shelter, you know, you can turn the pet in at the shelter and

Leslie Poole:

let them make that determination.

Leslie Poole:

If you don't feel comfortable, um, if you suspect that there's

Leslie Poole:

a problem, then you can get, um, the proper authorities involved.

Leslie Poole:

And it's really, um, it's not a private citizen's role to do that,

Leslie Poole:

that is animal control, the shelter or the police to make those decisions.

Leslie Poole:

Um, but you do have an obligation to find the owner.

DrG:

I have a, story about that.

DrG:

We once received a dog that was extremely skinny, really skinny,

DrG:

almost like skin and bones.

DrG:

Um, so of course the person that found it immediately assumed

DrG:

that the dog had been neglected.

DrG:

The dog comes in, uh, and we were able to find a picture from

DrG:

the owner on the pet f b I site.

DrG:

And the dog on the picture looked really, really healthy, and the

DrG:

dog had only been missing for probably about a week to 10 days.

DrG:

So clearly , something did not make sense.

DrG:

So as a veterinary clinic, we were clearly, we wanted to make sure that

DrG:

the dog was okay, that it was not a neglect or a cruelty, uh, situation.

DrG:

So what we did was we contacted Animal Control to do a well check.

DrG:

And they contacted the owner to find out what was happening.

DrG:

And what ended up happening is that the dog had a really long history

DrG:

of diabetes and it had been treated and it had been losing weight

DrG:

for a really long period of time.

DrG:

But the pet owner never took a picture of the dog in its sick state.

DrG:

So the picture that they had to share was a picture of the dog

DrG:

when it was, when it was healthy.

DrG:

So you know, everything was okay, as far as the condition of the

DrG:

dog there was a reason for it.

DrG:

And contacting the humane officer, contacting animal control is not always

DrG:

about getting somebody in trouble.

DrG:

It's about finding out what's, what's happening again.

DrG:

They're called well checks.

DrG:

So we were able to find the home for, for this dog, make sure that it, that

DrG:

it returned to the owner and we found that, you know, there was a condition

DrG:

that it needed to be to be taken care of.

DrG:

So not making the assumptions as far as why the animal looks the way they do.

Leslie Poole:

Yeah, that's a great example.

Leslie Poole:

Um, yeah, you can't make the assumptions.

Leslie Poole:

You don't know what's going on.

Leslie Poole:

And, um, like you said, animal control or the humane agents that they're

Leslie Poole:

trained to investigate and that's what they do and they can, that's not

Leslie Poole:

about getting someone in trouble, it's just determining, um, who the rightful

Leslie Poole:

owner is and what the situation is.

Leslie Poole:

So that's a great example.

Leslie Poole:

Um, you know, I, we had a dog go missing.

Leslie Poole:

She was only gone for maybe, I don't know, a half an hour, but in

Leslie Poole:

the time she was gone, she, uh, ran through the neighborhood, jumped in

Leslie Poole:

a retention pond, swam across it, jumped out, crawled under a car.

Leslie Poole:

By the time she got home, she was disheveled and dirty and looked like she'd

Leslie Poole:

been missing for, um, a really long time.

Leslie Poole:

And, uh, you know, she'd slipped out of her collar.

Leslie Poole:

She had no identification.

Leslie Poole:

Um, all the things that, you know, would make somebody suspect.

Leslie Poole:

But, um, yeah, it was just a matter of that's, That's how she behaved.

Leslie Poole:

And dogs, when they are loose or something has scared them, their behavior changes.

Leslie Poole:

So a lost dog's behavior is not necessarily typical of what your dog.

Leslie Poole:

What you think your dog is going to behave.

Leslie Poole:

Um, so we always tell people too, you know, don't expect your lost dog to come

Leslie Poole:

running back to you when you call them.

Leslie Poole:

They may, but it depends on the temperament.

Leslie Poole:

But sometimes lost dogs, if something is spooked them, they'll slip into that

Leslie Poole:

survival mode really quickly and everybody is then at that point, seen as a predator.

Leslie Poole:

Um, so you can't chase them.

Leslie Poole:

You can't expect them to come back when you call.

Leslie Poole:

Um, you know, so we caution everybody.

Leslie Poole:

Don't, don't chase your lost dog.

Leslie Poole:

Please tell everybody searching not to chase them, not to call them.

Leslie Poole:

Um, because what's gonna happen is you may inadvertently push

Leslie Poole:

them out of safe territory into unknown and unsafe territory.

Leslie Poole:

Um, so yeah, lost pet behavior can be very different than what we expect it

DrG:

to be.

DrG:

Yeah, I noticed that in, in a lot of signs that I see that it says if found,

DrG:

don't chase call so that the owner and, and some dogs are not necessarily

DrG:

extremely friendly even to strangers.

DrG:

So the owner knowing and acknowledging that to make sure that, that, that they

DrG:

have a higher chance of getting retrieved.

DrG:

Um, another thing that, that I know some people will say is if

DrG:

their pet has medical conditions, they will share that information.

DrG:

If an animal has seizures and that kind of stuff.

DrG:

, and I think that the importance is, you know, so that if somebody finds this

DrG:

animal, they know that they need to come back to their owner a little bit faster.

DrG:

I.

DrG:

But also if it's found that they take 'em to a veterinarian because

DrG:

they may need, uh, additional care.

DrG:

, are there any other specifics that people should be sharing about their

DrG:

animals as far as behavior, health or anything like that when they're posting?

Leslie Poole:

Yeah, I mean, anything that you can share I think can be helpful.

Leslie Poole:

Um, One of the things that we do caution people about is, um,

Leslie Poole:

putting on their pet flyers.

Leslie Poole:

And I've seen people do this, that their pet was stolen.

Leslie Poole:

Um, so we are very cautious about this one.

Leslie Poole:

If your pet was stolen, if I see a flyer that says pet stolen, I'm not

Leslie Poole:

necessarily gonna be looking around for that pet because I'm not gonna

Leslie Poole:

expect to see it, you know, just wandering through the neighborhood

Leslie Poole:

because it's in somebody's possession.

Leslie Poole:

Um, so I don't think that people are searching for stolen pets

Leslie Poole:

like they would for lost pets.

Leslie Poole:

Um, the other problem is that pet may not be stolen.

Leslie Poole:

Very few pets are actually stolen most of the time.

Leslie Poole:

They're either just lost or a good Samaritan may have picked them up

Leslie Poole:

thinking they were keeping them safe and put them in their car to protect them.

Leslie Poole:

Now they see a flyer that says stolen.

Leslie Poole:

They don't feel as comfortable bringing that pet back home.

Leslie Poole:

They may just release it, take it to the shelter.

Leslie Poole:

Um, so.

Leslie Poole:

In that case, we always recommend, you know, less is better.

Leslie Poole:

Um, just put that it's a lost pet.

Leslie Poole:

Uh, don't necessarily put all the details about why you think it's

Leslie Poole:

stolen or what happened, because those may not be accurate and may not help

Leslie Poole:

you in getting that pet back home.

Leslie Poole:

Um, otherwise, you know, putting information about your pet's behavior

Leslie Poole:

may be helpful, but again, lost pet behavior is very different

Leslie Poole:

from your pet's behavior at home.

Leslie Poole:

So, They may not be friendly, um, excited, tail wagging, um, pup once

Leslie Poole:

they've been missing for a couple days.

Leslie Poole:

Um, so yeah.

Leslie Poole:

Yeah, it's kind of a, um, a mixed bag there.

DrG:

And it's important for people to understand what the stray laws are

DrG:

in Ohio or in their state, because how long a shelter has to keep an

DrG:

animal before they either transfer it.

DrG:

Place them for adoption or even euthanize if it's a place that has to euthanize

DrG:

for space or behavior, um, dust.

DrG:

So kind of like the importance of getting, like calling as many

DrG:

places, uh, as soon as possible.

DrG:

Can you tell people as far as kind of like what those rules are?

Leslie Poole:

Yeah.

Leslie Poole:

Um, well there are really no rules in Ohio for cats.

Leslie Poole:

Um, so if a cat ends up at the shelter there, there's no law that says how

Leslie Poole:

long they, they hold onto that cat.

Leslie Poole:

Um, if a dog ends up at the shelter, um, with no identification, it's

Leslie Poole:

a three day stray hold before they can be put on the adoption floor.

Leslie Poole:

Um, So that's not long.

Leslie Poole:

Um, they do keep them longer.

Leslie Poole:

If there is identification, they do, um, hang on to them to try

Leslie Poole:

to, for a longer period of time to try to contact the owner.

Leslie Poole:

But if they come in with no tags, um, no microchip, um, it's three days and that

Leslie Poole:

is not a lot of time to locate your pet.

Leslie Poole:

So that's why we say if your, if your pet is missing, go to the shelter in person.

Leslie Poole:

Um, shelter staff don't have time necessarily to field phone

Leslie Poole:

calls to describe pets, to try to tell you if your pet is there.

Leslie Poole:

So, um, if you feel like your pet is, could be there, please go in person and

Leslie Poole:

check, um, and make sure and go every day, because again, that three days is

Leslie Poole:

not very long at all, um, before your dog could be on the adoption floor.

Leslie Poole:

Um, and again, with cats, there's, there's no stray hold in Ohio for cats.

DrG:

I know that some shelters will post new intakes on their, on their

DrG:

Facebook pages and on their website.

DrG:

Yeah.

DrG:

So really important to go in and see if you can identify your pet, but

DrG:

like you said, like going in and, and checking because a picture may look

DrG:

different than, than how the pet.

Leslie Poole:

Yeah.

Leslie Poole:

Yeah.

Leslie Poole:

And I know, um, you know, not, they can't always get pictures

Leslie Poole:

depending on the temperament of the dog or if the dog is ill.

Leslie Poole:

Like, it's not always feasible for them to get a picture right away and post it.

Leslie Poole:

Um, so that's why we say it, it is safer just to go in, in person and make

Leslie Poole:

sure that, um, your pet is not there.

DrG:

So , Rascal Charities has a special event coming up on September 24th of 23.

DrG:

, and that's the Dublin Pet Fair.

DrG:

And that is a free event for people and we're gonna have, adoptable animals.

DrG:

We're gonna have vendors with animal related items.

DrG:

We're gonna have nonprofits, advocacy groups.

DrG:

And then you guys have made a great donation for the first 50 pets

DrG:

that come to the wellness clinic.

DrG:

So do you wanna talk about that and about why do you feel it's important to do

Leslie Poole:

so?

Leslie Poole:

Yeah, I would love to talk about that.

Leslie Poole:

We have, um, we are very fortunate.

Leslie Poole:

We are a 5 0 1 C three nonprofit and we have very generous donors.

Leslie Poole:

And so we maintain a good SAM fund and that allows us to do fabulous

Leslie Poole:

things like donate microchips, um, for the Dublin Pet Fair.

Leslie Poole:

So we are donating the microchips for the first 50, um, pets that come.

Leslie Poole:

And that is a free microchip with a lifetime registration.

Leslie Poole:

So, This is so important.

Leslie Poole:

If you haven't had the opportunity to get your pet microchipped, this

Leslie Poole:

is a great time to, to bring your dog up, um, get them microchipped,

Leslie Poole:

lifetime Regi registration.

Leslie Poole:

Um, it's a great deal and it's so important.

Leslie Poole:

If your pet ever does go missing, um, this is a, you know, will

Leslie Poole:

help get that pet back home.

Leslie Poole:

Uh, we do the registration, um, because we found that, you know, studies

Leslie Poole:

show that only 60% of microchips are actually registered to the owner.

Leslie Poole:

The microchip doesn't do you any good if it's not registered.

Leslie Poole:

So we actually will do the registration for you.

Leslie Poole:

Um, make sure that it's, it's correct and again, that's a lifetime

Leslie Poole:

thing, so it's a great deal.

Leslie Poole:

So,

DrG:

Yes.

DrG:

And we're, we're super thankful that you, that you are doing that.

DrG:

We always recommend people to, to get microchips.

DrG:

We're always on people to get the registrations, and we also, as a

DrG:

clinic, we do our registrations ourself for, for our clients just because

DrG:

it's so easy to procrastinate or to forget and to set it aside and then,

DrG:

Something happens and you can't find the microchip number or, I mean, life

DrG:

happens we're, we're all busy, so easy enough for us to just go ahead and do it.

DrG:

But then making sure that you are as an owner updating that information.

DrG:

Another thing that we will do is anybody that has pets that are

DrG:

already microchipped, we will scan 'em to make sure that that microchip

DrG:

is still in place because we have concerns about microchips migrating.

DrG:

Uh, microchips are not supposed to ever expire, but occasionally

DrG:

we'll scan an animal that's supposed to be microchip that is not.

DrG:

So we wanna give people the peace of mind that the microchip is

DrG:

still there and that, and that they can get their, their pet back.

Leslie Poole:

Yeah, that's great.

Leslie Poole:

And we do that at, at events as well.

Leslie Poole:

Um, so we'll be scanning microchips at our booth and we do have people

Leslie Poole:

who come, um, like every year just to have their, um, chip checked.

Leslie Poole:

And so we'll scan it and make sure it's still functioning and

Leslie Poole:

we can look it up and tell them where it's, where it's registered.

Leslie Poole:

Um, so if they need to update that information, they have it.

Leslie Poole:

But yeah, it's always a good idea.

Leslie Poole:

Um, every year if you go to the vet, have your vet scan the

Leslie Poole:

microchip too, just to make sure.

Leslie Poole:

We have had cases where we've found them that migrated down

Leslie Poole:

to the chest or into the leg.

Leslie Poole:

Um, it happens occasionally, but it's good to know.

DrG:

And you also wanna make sure that your pet is scanned before inserting

DrG:

a microchip, because some people think, oh, it has a microchip, but

DrG:

I didn't register it, so let's put another one and register that one.

DrG:

And that's not how that works because then it's a 50 50 of which

DrG:

microchip is gonna get scanned.

Leslie Poole:

Exactly.

Leslie Poole:

Which one are they gonna find?

Leslie Poole:

The one that's registered or the one that's not?

DrG:

and I think a lot of people don't realize that you don't

DrG:

have to necessarily register the microchip with one organization.

DrG:

Like there are different organizations that can register your microchip.

DrG:

So if you're not sure where the microchip came from, there are

DrG:

different groups that that can do that.

DrG:

And I'm sure that anybody coming to the pet fair can come contact you guys

DrG:

or come to us and we'll, we'll help walk them through that whole process.

Leslie Poole:

Yeah.

Leslie Poole:

Absolutely.

DrG:

So is there anything that we have forgotten to tell people as far as finding

DrG:

pets or reporting pets or what to do to prevent the, the loss of their pets?

Leslie Poole:

Well, I think that we've touched on the most important

Leslie Poole:

things, which is make sure that your pet is microchipped and they're

Leslie Poole:

wearing a good quality collar and tag with your contact information.

Leslie Poole:

Um, that's the best prevention.

Leslie Poole:

Um, and then if, you know, we have lots of tips on our website, if you do have

Leslie Poole:

the unfortunate experience of losing a pet, um, rest, most pets are recovered.

Leslie Poole:

So there's that bit of hope, like most.

Leslie Poole:

Lost pets are found.

Leslie Poole:

Um, and you can go to our website@petfbi.org and file a

Leslie Poole:

report and see all of the tips there that'll help you through the process.

DrG:

Excellent.

DrG:

Well, thank you Leslie, so much for being part of this very informative podcast.

DrG:

I think that if anything, it'll give people a peace of mind and it will give

DrG:

people information, even if they don't remember immediately, all the different

DrG:

things that we have talked to because we have covered a lot of information.

DrG:

At least if they can remember pet f bi.org, they can go there, go

DrG:

through the resources and then, uh, do the best that they can to

DrG:

get their, their beloved pets back.

DrG:

Absolutely.

DrG:

So . Thank you so much for being here, and we'll see you at the pet fair.

Leslie Poole:

Thank you.

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