Laith Dahiyat, is the Chief Strategy Officer at Chargify, a billing and revenue management platform for fast-growing SaaS businesses, and now the General Manager of Keen.io an event Streaming API for developers to enable a data-rich user experience to every product on earth, where he led the acquisition process.
Laith has over twenty years of enterprise software and e-commerce experience with a focus on product management and global software development. He began his technology career in the late 90s with engineering and product roles at AOL, CareerBuilder and Network Solutions.
During this interview we cover:
00:00 Contentfy, Your On-Demand Content Team (Sponsor)
02:12 - Laith’s Background, Past Positions & Ventures
04:17 - Strategic Acquisition of Keen.io
11:15 - Future Acquisition Plans for Chargify in 2021
13:37 - Event-Data Driven Metrics
16:27 - Focusing on Pricing to Optimize Churn
24:45 - Pricing Trends
27:47 - Plan to Double Down on in 2021
29:58 - Soft Trial Vs Purchase Intent
32:21 - Advice Laith Would Tell his 25 Year old Self
33:52 - Instrumental Resources for Laith
36:27 - Biggest Challenges Laith is Facing Right Now